Develop Bugs

Touch Pro2 won't charge HELP!!!

I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.

soocerclaude said:
I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.
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Click to collapse
How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?

sirphunkee said:
How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?
Click to expand...
Click to collapse
Hi thanks 4 ur reply yes the phone stayed on after it was working fine till I put the charging in it. It would not charge the battery.

Just let it sit out over night...take the back cover off and battery out and just let it sit around...or if you have a blow dryer you can try that but dont put it to close

Sparkz914 said:
...or if you have a blow dryer you can try that but dont put it to close
Click to expand...
Click to collapse
Good advice, but I'll just amend it to say ... ONLY when the battery is OUT. In fact, be sure to give it a few minutes after trying that before booting it back up. And, only point it at the back cover, it could easily have negative effects on the screen.

Hi appreciate the help everyone yeah I left battery out last night it still won't charge this morning, I am using the usb to adapter that came with the phone 2 charge it. This happen once with my HTC 8125 & I had to get a original charger to bring the phone back to life no charger will charge it but the original after u can use anyone, I will update u later and c how that worked out.

Hi guys on found this online on ppctechs.com it says "In some cases, your HTC Touch Pro 2 will not charge from an AC/DC adapter or other charging accessory when the battery life is below 30 percent."

Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?

worwig said:
Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?
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Click to collapse
Hi I try usb to adapter that came with the phone 3 different wall chargers and still not charging, last 2 try is a car charger don't have one and there is 1 ft of snow outside

Hi I ordered a new battery & a battery wall charger off ebay when I get it I will update u on how things when.

Hi I got the wall charger battery is fine I think I have a faulty usb port cuz the phone still won't charge or connect via usb can it be u need software to charge

have the same issue (didnt drop it in snow though) it won't charge via usb or car charger.
So you got a new battery and still won't charge via USB?
Mine connects to my pc fine, just doesn't charge. Ordered a new mugen power 1800mah battery, waiting for it to get here to see if its a battery problem.

yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port

I know that, for example, the iPhone has about 4 moisture sensors, one inside the USB connector port, one in the headphone jack, and 2 inside the phone, the last 2 will trigger things like reboots or even blocking the charge. Put the phone in silica gel or, more convenient, a bag with dry rice (that's how I've saved my old lg vu) for couple of days...

soocerclaude said:
yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port
Click to expand...
Click to collapse
Have you tried plugging it into the mains (wall) charger and let it sit for a while?
That fixed my bootloader loop, turns out the battery was too weak to power the device on that it went to bootloader. I Just plugged it into the wall charger and ignored it, came back and it was working fine and charging.
But it won't charge via usb or car charger

I had the same loop problem but mine never recovered. Never dropped it in anything wet either. I let it die once and could never get it to turn all the way back on because it would just try to boot and then shut off again over and over. Had to send it back for a new phone. If its new enough and there is no water damage marks then I would send it back for a new one.

Hi everyone phone is fix now it was a bad usb port that was causing the bootloader loop so protected your usb port.

I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?

OGIGA said:
I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?
Click to expand...
Click to collapse
It seems to be yes, I've seen quite a number of people who've had this type of problem on the Rhodium end up finding out it was a bad USB port on the phone...I think HTC just might have used ones that weren't nearly sturdy enough.

USB Port of Kaiser TYTN II very sensitive to moisture
I have the same issue described here, with 2 different HTC Kaisers : (

[Q] Charging the phone

Some chargers just wont charge my phone, for example: iPhone's original charger or a powerbanks portable battery...
My guess is that the voltage is little bit different than the original wall charger and the phone wont charge from it, is there any soft\hard mod to overpass this issue?

Quack69 said:
Some chargers just wont charge my phone, for example: iPhone's original charger or a powerbanks portable battery...
My guess is that the voltage is little bit different than the original wall charger and the phone wont charge from it, is there any soft\hard mod to overpass this issue?
Click to expand...
Click to collapse
What? Iphone's original charger? I don't think it won't ever can be used by our phone. Because it is for iphone. If it is a blackberry charger it can work but not all of it.
For powerbank maybe there is something wrong with the usb cable because mine can work well on every powerbank. Except the last one i used it didn't work but after i change the usb cable it works flawlessly.
Pressing "Thanks" button will be much appreciated if user's posts useful for you

wierd
By "Iphone's original charger" I mean the wall plug that you can pull the USB cable out:
[see attached image]
I've tried with three different cables.
BTW, I tried Powerbanks super magic stick, nothing happens when I plug it in...

Quack69 said:
By "Iphone's original charger" I mean the wall plug that you can pull the USB cable out:
[see attached image]
I've tried with three different cables.
BTW, I tried Powerbanks super magic stick, nothing happens when I plug it in...
Click to expand...
Click to collapse
Why don't use the original charger from the phone? It is definitely compatible though. But for the powerbank i don't seem to know. Sorry for my limitness
Pressing "Thanks" button will be much appreciated if user's posts useful for you

I've opened this thread especially because of the Powerbanks issue...
iphone's cherger is only an issue that I've mentioned because it may help to understand the problem.

why?
May I know why you keep calling your charger as iphone's charger? You realise that you're using an Android based phone right?
Is your original Android's charger broken? Why not just buy a new one? Or maybe asks for replacement if it's broken from the beginning.

Quack69 said:
I've opened this thread especially because of the Powerbanks issue...
iphone's cherger is only an issue that I've mentioned because it may help to understand the problem.
Click to expand...
Click to collapse
Oh okay. Is your powerbank working on other devices except your wonder?
Pressing "Thanks" button will be much appreciated if user's posts useful for you

found a way to make it work
I solved my own problem..
It seems that if the connected device is not sending data (like PC or car host) to the phone the device wont charge.
Also I found out that the charger short circuit data+ and data- pinouts so the phone knows its the charger.
All I had to is cut a usb cable in half and connect green and white wires together (on the phone's side)
Not the chargers side! (to prevent potential damage)

USB Charging Port Malfunctioning

My USB charging port is acting up recently. It's very finicky.
Just last few days, I cannot get "Fast Charging". It just shows regular cable charging.
I've tried:
(1) Firmware Factory Reset
(2) Tried different USB cable aside from the OEM
(3) Tried different wall adapter aside from the OEM
(4) Making sure USB cable is pushed all the way in.
(5) Tried using different wall outlets
I have had this phone for a little over a month.
Anyone else having this charging issue, and found a resolution?

Is your device stock still? If so, you may want to send it back to the OEM now so you don't have the same problem later when out of warranty.
Sent from my SM-G928T using Tapatalk
---------- Post added at 10:50 PM ---------- Previous post was at 10:48 PM ----------
Just for kicks though, have you tried turning the phone off to charge it, letting it fully charge and then let it run all the way down? Is the prong inside your phone still in good condition? I've noticed that the micro USB port on this thing is a bit harder to plug in than the one on my Note 4. Seems more susceptible to getting damaged than the older ones for some reason.
You may also want to see if it has these problems while using a wireless charger. That will help you diagnose the port.
Sent from my SM-G928T using Tapatalk

Thank you. I called T-Mobile, and requested a warranty exchange after conveying to them my predicament.
I will get a replacement overnighted.
it's really odd how the Quick Charge/Fast Charging stopped working. I hope it's not a widespread issue.
On a side note, wireless charging works as normal.
MarkBell said:
Is your device stock still? If so, you may want to send it back to the OEM now so you don't have the same problem later when out of warranty.
Sent from my SM-G928T using Tapatalk
---------- Post added at 10:50 PM ---------- Previous post was at 10:48 PM ----------
Just for kicks though, have you tried turning the phone off to charge it, letting it fully charge and then let it run all the way down? Is the prong inside your phone still in good condition? I've noticed that the micro USB port on this thing is a bit harder to plug in than the one on my Note 4. Seems more susceptible to getting damaged than the older ones for some reason.
You may also want to see if it has these problems while using a wireless charger. That will help you diagnose the port.
Sent from my SM-G928T using Tapatalk
Click to expand...
Click to collapse

It's not your charge port , I had the same issue...try another cable and it will work. It's something with the oem cable, try using the "malfunctioning" cable and plug it in really fast and use pressure, that's how I get mine to work, basically line it up in the hole but don't plug in and then go really fast and plug it in hard.

I explored that avenue. I used various cables aside from the OEM to no avail.
I even tried different Quick Charge 2.0 wall adapters as well to no avail.
jordy787 said:
It's not your charge port , I had the same issue...try another cable and it will work. It's something with the oem cable, try using the "malfunctioning" cable and plug it in really fast and use pressure, that's how I get mine to work, basically line it up in the hole but don't plug in and then go really fast and plug it in hard.
Click to expand...
Click to collapse

Hmmm that's weird

I had the same problem...just change the caple and all is good..fast chrging evertime

knite75 said:
My USB charging port is acting up recently. It's very finicky.
Just last few days, I cannot get "Fast Charging". It just shows regular cable charging.
I've tried:
(1) Firmware Factory Reset
(2) Tried different USB cable aside from the OEM
(3) Tried different wall adapter aside from the OEM
(4) Making sure USB cable is pushed all the way in.
(5) Tried using different wall outlets
I have had this phone for a little over a month.
Anyone else having this charging issue, and found a resolution?
Click to expand...
Click to collapse
This is why I bought the wireless fast charger, the first time I plugged in my phone it didn't feel right at different me and my wife had malfunctioning cords on the note 3 and out samsung tablets charging port broke. I also had a s4 cord die in me so I don't trust their cords or charging ports

knite75 said:
I explored that avenue. I used various cables aside from the OEM to no avail.
I even tried different Quick Charge 2.0 wall adapters as well to no avail.
Click to expand...
Click to collapse
i had same problem i kept the samsung fast charger that plugs to wall and changed that cable i had to the one i had for the lg g4 on ebay and it worked then i bought a few more for other ones i had around the house and they all work.
Sent from my SM-G928T using Tapatalk

I have same problem..my phone is acting weird. .says usb connected and disconnect withoit any cable..not fast chargin either ..and is weird cuz i rarely use the usb to charge. ..and my warranty is void

Samsung needs to have more quality control on it's charging port.
First month, I had the phone, the charging port malfunctioned. I was able to ask T-Mobile for a warranty exchange, and got a replacement.
My replacement recently is also sporadically experiencing the same malfunction. Errrrrr.

Happens with mine when I use the original supplied charger. I have other quick chargers and they always work. So far, my issue is just with samsung charger.
Sent from my SM-G928T using Tapatalk

I have had this problem as well. It seems to me that the supplied cable gets worn out. I have used what I consider to be higher quality ones from other HTC phones and have had no issues.

It's a wide spread issue especially with the s6 edge plus. Mine has been doing it too. Nothing worst than plugging it in and seeing "cable charging" with a ridiculous about of time estimated until full. It's the cable!!! I bought some heavy duty cables a while back... Use it with the supplied charger from my s6 edge + and the note 4 and it's been working every time. That oem cable is a piece of garbage. When you trouble shooted with another cable.... It probably wasn't one capable of carrying the 9v for fast charging. Rarely is it the charger.... It's always the current running through the cable.

I have the exact same problem

S9 Moisture Detected in Charger Port message, port is dry and clean, never been wet.

SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.

jporter12 said:
SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.
Click to expand...
Click to collapse
It it showing constantly or only when a cable is plugged in? If it's with a cable, have you tried other cables? I had my phone give me that message earlier today when plugging in an incompatible hub. The hub wasn't even connected to anything.

Have you checked with your wife?

jporter12 said:
SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.
Click to expand...
Click to collapse
Have you tried to reboot the phone? I'm not kidding.
Let me know

DeadlySin9 said:
It it showing constantly or only when a cable is plugged in? If it's with a cable, have you tried other cables? I had my phone give me that message earlier today when plugging in an incompatible hub. The hub wasn't even connected to anything.
Click to expand...
Click to collapse
All the time. It has a popup with sound when you plug it in. The rest of the time, it's just a notification in the tray.
spampa said:
Have you tried to reboot the phone? I'm not kidding.
Let me know
Click to expand...
Click to collapse
Yeah, tried rebooting, wiped cache, power down all the way, multiple times. Tried plugging the cable in while booting. It looks to be charging while plugged in and powered down.
So, the message went away, and it would charge with 2 different chargers, normal speed, not fast charge. Would not work with a charger I have here at home. None are Samsung chargers, but all are QC 3.0, which will report as fast charging on the phone. Then today it charged fast in the truck, and the one at home works, but only slow speed.
I'm not going to stress over it as long as the fast wireless charging keeps working. The battery life is more than enough to get me through a day, and I'm ordering stuff to integrate wireless chargers into the vehicles.
Thanks for reading and trying to help!

jporter12 said:
I'm not going to stress over it as long as the fast wireless charging keeps working. The battery life is more than enough to get me through a day, and I'm ordering stuff to integrate wireless chargers into the vehicles.
Thanks for reading and trying to help!
Click to expand...
Click to collapse
I probably missed to ask before, but are you sure you are using the original cable, together with the original power charger?
As stressed by @DeadlySin9 the problem may be the cable. Try other cables.

spampa said:
I probably missed to ask before, but are you sure you are using the original cable, together with the original power charger?
As stressed by @DeadlySin9 the problem may be the cable. Try other cables.
Click to expand...
Click to collapse
Yeah, I had tried the original cord and charger. whatever it was effected the phone before even plugging it in. The message would be there in the notifications, then plugging the cable in would set off an "alarm" telling me to unplug it and let it dry.
A couple weeks later and it is working just fine, charging with pretty much any cord, and charger. Ugh. I hope it stays that way! LOL At least Sprint DID give me a pretty good discount on a 2 pack of wireless chargers, which is what I use most of the time, now.

jporter12 said:
Yeah, I had tried the original cord and charger. whatever it was effected the phone before even plugging it in. The message would be there in the notifications, then plugging the cable in would set off an "alarm" telling me to unplug it and let it dry.
A couple weeks later and it is working just fine, charging with pretty much any cord, and charger. Ugh. I hope it stays that way! LOL At least Sprint DID give me a pretty good discount on a 2 pack of wireless chargers, which is what I use most of the time, now.
Click to expand...
Click to collapse
Thumbs up!

So, I've had this problem with my new Galaxy s9 as well. Here's the specifics - this only happens IF the phone dies from running out of power. If I let the battery drain on accident, I plug in the device...new cord/charger, original cord/charger, doesn't matter...and it shows the charging symbol for just a second, and then warning there's moisture in the charging port. There's not... If I set the phone on top of a wireless charging pad for a few mins, it charges just fine.
All I have to do is get 3 - 4 % so I can power on the device and get to the home screen. If I can get to the home screen, I can plug the phone in with the cord/charger and no problems.
I just did a warranty replacement because this problem is real annoying. I don't let the phone run out of power often, but sometimes when I'm traveling for work or camping with scouts, it happens. So, before I sent my old phone back for the warranty swap, I let the new phone run out of power and then tried to plug it in. Same error!!

If anyone has this problem follow this trick. "connect the charger half to the charging port." that is it. works fine to me..

RN5 Global won't charge

Hi all,
I have a ~2 year old RN5 Global. About 1 week ago, I noticed that it won't charge anymore. When I plug in the charger, the charging icon switches between on and off every second.
After the battery died, I was able to charge it to 68%.
I already tried different chargers and USB cables. I also changed the USB charging port.It doesn't look like the original, however, the problem remains.
Does anyone have an idea what I can try?

Update: I just replaced the battery. Still same behavior as before.
Does that also mean at the same time, that is it not a software issue?

timtom2000 said:
Update: I just replaced the battery. Still same behavior as before.
Does that also mean at the same time, that is it not a software issue?
Click to expand...
Click to collapse
Try to clean USB port on phone or change - replace USB port.
That's nasty situation ... sorry to hear that.
Good luck and stay safe.

drnightshadow said:
Try to clean USB port on phone or change - replace USB port.
That's nasty situation ... sorry to hear that.
Good luck and stay safe.
Click to expand...
Click to collapse
Hi, I already replaced the whole USB charger port/board which incl.the USB socket. No luck I also tried different cables and chargers. Symptoms remain.
Any other ideas?

Hello, got any news on this? I have the same problem; replaced the USB-Port and the Battery. Still it does start- stop - start etc.