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So I got the dreaded "obtaining IP" loop. I searched and found others have this problem too, but not for the Nitro. Their fixes don't work for me.
I can connect to my friend's router just fine with his password. I also have 2 routers at my house, both have passwords. I can connect to one of them just fine, but the other doesn't work and that's the one I get better signal from! I'm 100% sure I have the right password and I know the router is working fine because everyone else can connect to that router just fine with their phone.
You're trying to connect to 2.4Ghz, not 5Ghz, correct? My Galaxy SII would connect to 5Ghz on my router, but my Nitro only connects to 2.4Ghz.
They are both identical routers in my house. They don't say the Ghz.
HotWhipT/A said:
They are both identical routers in my house. They don't say the Ghz.
Click to expand...
Click to collapse
Which router is it?
D-Link DIR-615 wireless N router
HotWhipT/A said:
D-Link DIR-615 wireless N router
Click to expand...
Click to collapse
Which channel is the wireless set to?
Transmission Rate?
Channel Width?
Security Mode?
WPA Mode?
Cipher Type?
Let me know what these settings are, I'm using the D-Link DIR-825 here and it's working fine.
That's all Chinese to me. Where would I find this information?
All I know is my phone says its secured with WPA/WPA2 PSK
I really appreciate the help though
HotWhipT/A said:
That's all Chinese to me. Where would I find this information?
All I know is my phone says its secured with WPA/WPA2 PSK
I really appreciate the help though
Click to expand...
Click to collapse
Log in to the router from 192.168.0.1
Click the setup tab, and then wireless settings on the left. Next click "Manual Wireless Network Setup" and you should see your settings on that page.
bmxant said:
Which channel is the wireless set to?
2.432 GHz - Ch 5
Transmission Rate?
Couldn't find this. I searched around and on the internet. It's suppose to be under the Advanced wireless as the first thing. It's not under this tab. My first thing trasmit power and its on High.
Channel Width?
20 MHz
Security Mode?
WPA-Personal
WPA Mode?
WPA2 only
Cipher Type?
TKIP and AES
Click to expand...
Click to collapse
..........................
Try these
Which channel is the wireless set to?
2.432 GHz - Ch 6
Transmission Rate? Automatic is usually the default setting for this
Couldn't find this. I searched around and on the internet. It's suppose to be under the Advanced wireless as the first thing. It's not under this tab. My first thing trasmit power and its on High.
Channel Width?
20 MHz
Security Mode?
WPA-Personal
WPA Mode?
Auto (WPA or WPA2)
Cipher Type?
TKIP and AES
The nitro should support WPA2 just fine. Plain ole WPA is now fairly insecure and it is advisable to avoid using it if possible.
Sent from my LG-P930 using Tapatalk
You are the man! So it works now. The other router that worked all along is off right now, but I'll check that out tomorrow.
What about my other family's phones for this router, will theirs work just the same as before?
The only thing I can think of that went wrong in the first place was that I didn't type in the right password. Even though I told my phone to forget it, since then I had the problem.
HotWhipT/A said:
You are the man! So it works now. The other router that worked all along is off right now, but I'll check that out tomorrow.
What about my other family's phones for this router, will theirs work just the same as before?
The only thing I can think of that went wrong in the first place was that I didn't type in the right password. Even though I told my phone to forget it, since then I had the problem.
Click to expand...
Click to collapse
They should work just fine.
One thing I noticed about the Nitro and Wifi is that it's really picky when connecting to a router. The good thing is that the connection is very good once connected.
Wouldn't you know it. I haven't done a thing since yesterday and now it won't connect to the router that we fixed. I guess I'll play around with it some more. I can still connect to that other router just fine.
Edit* - I put everything back to how it was originally when it didn't work and now the phone connects to the wifi, weird. Its back on WPA2 and Ch.5 At least I know how to screw with it now!
Ya, I got this problem too. I get this when I root and then reboot (still rooted), dunno why. After I un-root and reboot, the problem goes away but I had to reboot the router too. In this whole procedure I never change the wifi access point setting, very very weird....
Hello,
I cannot connect to my AP on 5 Ghz
It sees it, it asks for password, but then disconnect and reconnect endlessly
Any idea why
Cheers.
One X does not support 5GHz wifi. I see only 2.4GHz in official spec
Oups, I thought it could as i can see it
Switch your router to 2.4, and it will work
I thought it was 2.4ghz only cos of the specification too but i can connect to my 5ghz frequency on my Netgear WNDR3700.
I can see and connect to my Netgear 5Ghz WNDR4500 no problem at all.
You guys can tell me what parameters do you use for your 5ghz ?
Thanks.
My router is fairly new, just bought it 2 months ago. I didnt change any of the settings, just plug & play. Even didnt change the router password.
The problem is with Linksys router's wireless .
even in my house we used to have a Linksys router , kept on disconnected when over 3 devices are connected to it , keeps on disconnected every 2-3 minutes really.
changed the router , and everything is smooth now
ChefChaudart said:
You guys can tell me what parameters do you use for your 5ghz ?
Thanks.
Click to expand...
Click to collapse
WIFI Channel 44
WPA2 AES encryption
Up to 300 Mbps speed setting
5Ghz a/n network types.
That's all the settings that i've configured, although it works out of the box with stock netgear settings too.......
borce_razor said:
One X does not support 5GHz wifi. I see only 2.4GHz in official spec
Click to expand...
Click to collapse
I have seen some places (specs) where is doesn't show the 5GHz, but the phone supports it.
Not able to connect with 5Ghz WiFi AP
harolds said:
I have seen some places (specs) where is doesn't show the 5GHz, but the phone supports it.
Click to expand...
Click to collapse
I have tried to double check this spec on the HTC offical website and it does indicate this phone supports WiFi 5Ghz, as it is with Wi-Fi 802.11 a/b/g/n
htc.com/us/products/htconex-att#tech-specs
however, i have tried to link with a DLink router, DIR-857, and it sees the 2.4Ghz SSID and could connect without any problem, however, not able to see 5Ghz SSID though, i have also tried to set no security and with different channels but seems not have any lucky to this.
i am wondering is there any particular setting to the phone or router double checked with customer service but seem not really help, only ask me to change and try with another AP or router.....
I'm connected to my 802.11a AP with no problems at all. Ditto for 802.11g. I don't have 802.11n here so no idea if that affects it or not.
I didn't need to do anything special on the phone. The AP is a Cisco AP1242AG and it has the usual configuration with WPA2-PSK.
Tiersten said:
I'm connected to my 802.11a AP with no problems at all. Ditto for 802.11g. I don't have 802.11n here so no idea if that affects it or not.
I didn't need to do anything special on the phone. The AP is a Cisco AP1242AG and it has the usual configuration with WPA2-PSK.
Click to expand...
Click to collapse
same as that, i didnt have to configure the phone at all. i just scanned, found the network and connected using WPS push button. Im on 802.11n as well
i found out the GN do not compatibility with some netgear wireless router...the issue is wifi disconnect after screen lock..i have netgear wireless router model:WNR612V2 and wndr3800..both of them have same issue with my GN..i also have other dlink/tp-link/asus wireless router...and they work fine with my gn....i tried recovery factory setting...also tried flash 4.0.4 and 4.1.1 android version...still same issue... anybody has same issue like me? or found out how to fix it?..TKS for any help...and forgive me poor english...TKS a lot!...
No issues with wndr3700 here.
On your gnex, go to setting gas, WiFi, then press the menu button go to advanced and check the WiFi sleep policy. Make sure it's set always on "keep WiFi on during sleep"
Galaxy Nexus GSM
Have wnr 1000, works perfectly...
Sent from my Galaxy Nexus using xda app-developers app
nxt said:
No issues with wndr3700 here.
On your gnex, go to setting gas, WiFi, then press the menu button go to advanced and check the WiFi sleep policy. Make sure it's set always on "keep WiFi on during sleep"
Galaxy Nexus GSM
Click to expand...
Click to collapse
already set "always on"...never change from got GN...so i don't understand why i got this issue with all my netgear router...my dlink/tp-link works fine...but they all broken...thats why i replace them to netgear...:crying:
One quick thing to look at, that seems to pop up now and then, what's your DHCP lease set to? Setting to '0' (that should be forever) doesn't work as well for some chipsets it appears. If you just have bad luck getting/keeping a lock on your router, try changing the dhcp to something else, 2 weeks ish? Play with it.
Might be something else entirely, but after having seen this 3 times now, it's worth a bash.
Jyveafk said:
One quick thing to look at, that seems to pop up now and then, what's your DHCP lease set to? Setting to '0' (that should be forever) doesn't work as well for some chipsets it appears. If you just have bad luck getting/keeping a lock on your router, try changing the dhcp to something else, 2 weeks ish? Play with it.
Might be something else entirely, but after having seen this 3 times now, it's worth a bash.
Click to expand...
Click to collapse
TKS for replay...seems netgear wndr3800 not allow change the dhcp lease set...there are not option about dhcp lease set...and as my custom...i have set the gn as a static ip...so it may not be effect to the dhcp lease set...both wnr612 v2 or wndr3800...all of them not have option to set dhcp lease...
What type of connection are you using on the wndr3800?
2.4ghz, 5ghz?
And what channel, since you have two routers, make sure they're on different channels and opposite, set one to 1 and the other 11 or 6.
Also what type of security? wep? wpa2?
Try using 2.4ghz, i found the 5ghz isn't very strong/good with gnex.
Also you can try with NO security and see if it works better.
...
worse comes to worse, reset your wndr3800 back to default and regular dhcp no static, no custom settings for anything and go no security on wifi or go wep.
...
Also, since you have 2 routers, you have them set so that only 1 is doing the dhcp and the other is turned off right? you can't have 2 routers doing dhcp.
nxt said:
What type of connection are you using on the wndr3800?
2.4ghz, 5ghz?
And what channel, since you have two routers, make sure they're on different channels and opposite, set one to 1 and the other 11 or 6.
Also what type of security? wep? wpa2?
Try using 2.4ghz, i found the 5ghz isn't very strong/good with gnex.
Also you can try with NO security and see if it works better.
...
worse comes to worse, reset your wndr3800 back to default and regular dhcp no static, no custom settings for anything and go no security on wifi or go wep.
...
Also, since you have 2 routers, you have them set so that only 1 is doing the dhcp and the other is turned off right? you can't have 2 routers doing dhcp.
Click to expand...
Click to collapse
TKS for you replay...both 2.4g/5g..yes..5ghz isn't very strong/good..and i test every possiable setting...include no secuirty/wep/wpa/wpa2...dynamic ip/static ip...nothing change...
i have 3 netgear router..2xWNR612v2..1xWNDR3800... 3800 is a host router...612 connect to 3800 via wire...because there is low signal in the corner of my house..so i use wds to make it stronge...but 3800 only support no/wep to Encryption...and 612 can use wpa/wpa2..and i set the 612 in channel 1...3800 can support auto select the best channel...i used wifi Analysis software to check the channel...in many time...3800 used different channel...so i think it isn't the reason for this issue..i tried independent test every router..got same issue...:crying:
Always worked fine with my 2.4ghz 802.11g (can't remember model#) Netgear router. Never had issues with other routers too.
icilymoo said:
i found out the GN do not compatibility with some netgear wireless router...the issue is wifi disconnect after screen lock..i have netgear wireless router model:WNR612V2 and wndr3800..both of them have same issue with my GN..i also have other dlink/tp-link/asus wireless router...and they work fine with my gn....i tried recovery factory setting...also tried flash 4.0.4 and 4.1.1 android version...still same issue... anybody has same issue like me? or found out how to fix it?..TKS for any help...and forgive me poor english...TKS a lot!...
Click to expand...
Click to collapse
i worked round it by not using DHCP on the phone, change it to manual setting and assign an IP (or keep the current setting) to the device (long press on your connected wifi, then choose modify; for some reason adding new connection only accept DHCP by default). need to do that at the router end as well, edit the lan setting and record the phone MAC address to that IP. someone on another thread mentioned, if my memory serves me right, that GNex can have wifi issue with some routers' DHCP setting, causing it to drop connection when new lease was issued, and this is the reason why i choose not to use DHCP.
TKS,I try it…hope it can work…
Sent from my Galaxy Nexus using xda app-developers app
Gnex takju stock + Netgear WNDR3700 (running DD-WRT) WPA2 PSK = Total failure to connect.
It was fine with ICS, but since the OTA it will not work despite trying every setting and factory reset.
it may cause by DD-WRT…i use netgear stock fireware…never try any 3rd fireware…
Sent from my Galaxy Nexus using xda app-developers app
I tried your suggestion,unfortunately,issue still…in my friend's coffe shop just now…gn wifi works fine with his tplink wireless router…received any push message/email fast under screen lock…so i still believe the issue cause by netgear router…or the setting with it…
Sent from my Galaxy Nexus using xda app-developers app
seem i found out why this issue comes....
the GN can connect to all dlink/tp-link wireless router and never disconnect after screen lock...so i check the advance wirelees setting about three sets include netgear.dlink and tplink...i found the netgear has a few option you can set about advance wireless setting...the other two router have very detail setting about wireless...read the help text...i found the beacon peroid may cause this issue...default value is 100...so i tried to increase the value to 200..oops...the gn disconnect the wifi...and i can't receive any data...just like the email sync,weather sync,and google play push soft install...then i decrease the value to default..the wifi work fine,i can receive any data under the screen lock...then i continue decrease the value to 50/20..nice...no any issue...so i believe is the beacon peroid cause this issue...but the question is the netgear never has a option to let me change the bacon peroid value...so i will connect to the factory...hope they can fix it in the near future...
attachment: what is the beacon peroid
beacons are packets sent by a wireless router to synchronize wireless devices...specify a beacon period value between 20 and 1000 the default value is set to 100 milliseconds...
nxt said:
No issues with wndr3700 here.
On your gnex, go to setting gas, WiFi, then press the menu button go to advanced and check the WiFi sleep policy. Make sure it's set always on "keep WiFi on during sleep"
Galaxy Nexus GSM
Click to expand...
Click to collapse
i tried any possible setting..but nothing changed...can you post me your wireless setting in wndr3700...just like basic wireless settinng and advance wireless setting? ...TKS...
icilymoo said:
i tried any possible setting..but nothing changed...can you post me your wireless setting in wndr3700...just like basic wireless settinng and advance wireless setting? ...TKS...
Click to expand...
Click to collapse
My main router is my FiOS router, that does all the DHCP, I have one of the ports plugged into my WNDR3700's port (not WAN port), I use the WNDR3700 for all WIFI devices.
I have DHCP turned off on the WNDR3700
Basic Wireless Settings
Both 2.4GHz b/g/n and 5GHz a/n I have SSID broadcast on, and set to Up to 300Mbps.
2.4GHz set to Channel 03, and 5GHz set to channel 36
I use WPA2-PSK [AES] for both radios.
In Advance Wireless Settings, it's all default.
Both 2.4GHz and 5GHz are the same:
Fragmentation Length: 2346
CTS/RTS Threshold: 2347
Preamable Mode: Automatic
Transmit Power Control: 100%
That's it, I do have MAC Address Filtering too, but that shouldn't matter.
Again, everything else is default.
nxt said:
My main router is my FiOS router, that does all the DHCP, I have one of the ports plugged into my WNDR3700's port (not WAN port), I use the WNDR3700 for all WIFI devices.
I have DHCP turned off on the WNDR3700
Basic Wireless Settings
Both 2.4GHz b/g/n and 5GHz a/n I have SSID broadcast on, and set to Up to 300Mbps.
2.4GHz set to Channel 03, and 5GHz set to channel 36
I use WPA2-PSK [AES] for both radios.
In Advance Wireless Settings, it's all default.
Both 2.4GHz and 5GHz are the same:
Fragmentation Length: 2346
CTS/RTS Threshold: 2347
Preamable Mode: Automatic
Transmit Power Control: 100%
That's it, I do have MAC Address Filtering too, but that shouldn't matter.
Again, everything else is default.
Click to expand...
Click to collapse
TKS for your reply...every setting is same to yours...except the internet connect through by WNDR3800...my friend got another GN yesterday...and has the same issue in my house (he used tplink in his house,and work fine)...i used his GN do more test with my wndr3800 and wnr612...same issue...
i'll try do most test again and again...
again...TKS for your help...
Hello, my problem is that Wi-Fi 2.4 Ghz doesn't connect but if I try to connect to Wi-Fi 5 Ghz it connect. How can I fix this problem? I've tried every rom: nougat rom, lollipop rom, I flashed kdz to return stock but the problem persists. Thank you for your help
falco999 said:
Hello, my problem is that Wi-Fi 2.4 Ghz doesn't connect but if I try to connect to Wi-Fi 5 Ghz it connect. How can I fix this problem? I've tried every rom: nougat rom, lollipop rom, I flashed kdz to return stock but the problem persists. Thank you for your help
Click to expand...
Click to collapse
Try changing channels in your router. Try channel 1 first
Sent from my LG-H870 using Tapatalk
Are you able to connect to ANY 2.4ghz router? (not just your home)
AlwaysLucky said:
Are you able to connect to ANY 2.4ghz router? (not just your home)
Click to expand...
Click to collapse
I can't connect to any 2.4 GHz router
falco999 said:
I can't connect to any 2.4 GHz router
Click to expand...
Click to collapse
When searching for a new available router in your wifi settings, are the nearby routers showing in the list? If they show in the list and you try to connect, how far does it get? (ie "Authenticating", "Obtaining IP Address", etc)
AlwaysLucky said:
When searching for a new available router in your wifi settings, are the nearby routers showing in the list? If they show in the list and you try to connect, how far does it get? (ie "Authenticating", "Obtaining IP Address", etc)
Click to expand...
Click to collapse
Yes I see nearby routers but when i try to connect doesn't appears "authenticating" or "obtaining ip addres". After 2/3 times the wifi turn off automatically
falco999 said:
Yes I see nearby routers but when i try to connect doesn't appears "authenticating" or "obtaining ip addres". After 2/3 times the wifi turn off automatically
Click to expand...
Click to collapse
If you are able to see the routers, but not connect... here's my logic on this issue:
- You've tried different ROMs and flashing the kdz, so it's not the software
- You've tried different routers/hotspots, so the issue definitely lies with your phones hardware
- You can see the routers available at normal distances from the router (not right next to the router), so it's not the antenna contacts.
- Only thing left is the SoC to be at fault.
Have you had any excessive overheating lately?
AlwaysLucky said:
If you are able to see the routers, but not connect... here's my logic on this issue:
- You've tried different ROMs and flashing the kdz, so it's not the software
- You've tried different routers/hotspots, so the issue definitely lies with your phones hardware
- You can see the routers available at normal distances from the router (not right next to the router), so it's not the antenna contacts.
- Only thing left is the SoC to be at fault.
Have you had any excessive overheating lately?
Click to expand...
Click to collapse
Yes when I went to the sea this summer, but it was all normal was not very hot.
Hi!!
I just bought a new tab s4, and I can not connect it to the 5ghz wifi network. It connects, but says connected without internet. The 2.4GHz network connects perfectly.
PS. Sorry for my English.
Same issue.
My tablet is TIM branded.
Same issue, it connects on 2.4ghz but not on 5ghz...
Anyone?
HI peep's mine is connected to 5 GHz and it’s working flawlessly, it’s showing a connected speed of 866MBPS!
Quick questions, did you try a reboot router and Tab S4 once connected to 5GHZ ?
Also are you using separate WPA2 PSK key ?
As some routers can’t handle separate keys, keep the Wi-Fi key same for both channels i.e 2.4GHZ and 5GHZ!
Does it get ip address from the router/dhcp server you have?
I don't have access to a 5Ghz wifi right now. Next week I'll try the tablet and I'll try everything you said. If the new tablet has the same problem of course, I hope it goes well.
speed_boy said:
Does it get ip address from the router/dhcp server you have?
Click to expand...
Click to collapse
See below and bands i have Separate bands!
Galaxy-Tab-S4
dual stack
Galaxy-Tab-S4
device info type 5 GHz
IP address: 000.000.0000 (DHCP)
MAC address: 77:EE:00:FFD:00
I have the same problem and I noticed that it came with the Anroid Pie update! 2,4G is working fine in my S4.
I have another tablet Samsung Galaxy Note 10.1 2014 edition and 5G Wifi is working flawlessly.
Might it be software issue in Android 9?
My basebandversion is T835XXU3BSF4, kernel 4.4.153-16124683 #2 Fri Jun 14 2019.
My Tab S4 was ,finally, updated to Android 9. 5GHz working fine. Both 5GHz and 2.4GHz working fine...
All good here...
I got one coming in the mail and will report back on my success but if you don't get internet trying setting your dns manually to Google's public one for testing. 8.8.8.8 Could also be related to the channel the router is using for 5ghz.
Malcolm
Okay, so I got a new tab s4, and I have the same problem. At the second floor of my house, I don't connect to the 5Ghz wifi. I have separated bands. I tried changing the channel... I don't know what else try.
InsertCoin_Pls said:
Okay, so I got a new tab s4, and I have the same problem. At the second floor of my house, I don't connect to the 5Ghz wifi. I have separated bands. I tried changing the channel... I don't know what else try.
Click to expand...
Click to collapse
5GHz WiFi has less range than 2.4GHz, maybe the signal strength is not enough at the second level. Use the lowest frequency band available, move the base unit to a place less obstructed etc. This does not sound like a device issue.
1eStar said:
5GHz WiFi has less range than 2.4GHz, maybe the signal strength is not enough at the second level. Use the lowest frequency band available, move the base unit to a place less obstructed etc. This does not sound like a device issue.
Click to expand...
Click to collapse
Yeah, I know, the device issue is that all my other phones, computers and devices are able to connect to the wifi. I enabled the smart wifi and it looks like it's going better, the tablet is able to get better download speed.