Develop Bugs

Geek squad root

I brought my phone from best buy and I'm thinking about rooting it. My question is if i have to take it there can they cancel my repair contract because its rooted? Want to root to get thering so i can stream the internet to my tablet.
Sent from my SPH-L710 using xda app-developers app

If you have to send it to repair just flash a ROM which have Stock Recovery and use Triangle Away to reset the counter. Check on Dev Section for more info.
Sent from my O=O

I don't know this from first-hand experience, but I've seen several references on XDA claiming Best Buy doesn't care about your phone being rooted.
Samsung Galaxy S3
OdexedBlue ROM
LI3 Stock Kernel
LIF Baseband
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derrickmd18 said:
I brought my phone from best buy and I'm thinking about rooting it. My question is if i have to take it there can they cancel my repair contract because its rooted? Want to root to get thering so i can stream the internet to my tablet.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
I got told my best buy doesn't care about root... But it's fairly simple and quick to unroot and flash stock rom and recovery, which I would do to be safe anyways.
Sent from Pluto.

I had black tie insurance and best buy doesn't care if the phone is modded (only iphones)

Just Google foxfi, sprint blocks it in the market, but I believe it can be found on their website....no need to root for free tethering

Confirmed. I returned 3 Epics rooted. They never even confirmed the complaints. They just got me another one within 2 days.

Yeah I tried foxfi and it's not supported for s3 yet.
Sent from my SPH-L710 using xda app-developers app

I have a friend who works for Geek Squad. He said their only concern is if the hardware is physically tampered with.

DrgnRebrn said:
I don't know this from first-hand experience, but I've seen several references on XDA claiming Best Buy doesn't care about your phone being rooted.
Samsung Galaxy S3
OdexedBlue ROM
LI3 Stock Kernel
LIF Baseband
XDA Premium - Support our developers, modders, & themers!
Click to expand...
Click to collapse
I got my phone about a week ago. I purchased the best buy protection because sprint is getting outrageous for their total protection and with the ded going up to $150 its really not worth it. When I got it the Woman at best buy Mobile told me that it didnt matter if the phone was rooted or not, it would still be covered.

I work at best buy and we do not care if the phone is rooted and tryIng to use the protectIon plan. If your rooted and trying to exchange within 30 days because u messed the phone up, we can say no. That rarely happens though because if u did F up, u probably bricked and phone doesn't turn on lol. Did have a guy delete his modem or chnaged some settIngs In ##data# or something he could not get service no matter what I tried. Couldn't exchange his phone for him lol because he was rooted and my manager saw that.
Sent from my SPH-L710 using xda premium

dbenney said:
I got my phone about a week ago. I purchased the best buy protection because sprint is getting outrageous for their total protection and with the ded going up to $150 its really not worth it. When I got it the Woman at best buy Mobile told me that it didnt matter if the phone was rooted or not, it would still be covered.
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Click to collapse
Again...a misconception of the deductible...
If your phone is lost or stolen...damaged beyond repair, water damage etc it's $150 done through asurion
Minor mishaps as discussed here you walk in they confirm, you come back two days later and pick up replacement phone...no fee
And sprint policy currently covers rooted phones
Sent from my SPH-L710 using xda app-developers app

If you bring it in for software issues they might decline sending it out for rapid exchange(depending on the mobile associate's or Geek Squad Agent's knowledge of rooted phones), but if it's hardware damage from accidental they likely won't care. Just remember you'll have to re-root when you get a phone back since they don't give you the same phone.

00mred00 said:
Again...a misconception of the deductible...
If your phone is lost or stolen...damaged beyond repair, water damage etc it's $150 done through asurion
Minor mishaps as discussed here you walk in they confirm, you come back two days later and pick up replacement phone...no fee
And sprint policy currently covers rooted phones
Sent from my SPH-L710 using xda app-developers app
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Click to collapse
yeah, i know exactly how the TEP works. take it to a service center and they will fix if they can, replace if they cant as long as no signs of physical damage, lost stolen or water, then like you said, have to go through Assurion. I just dont think its worth it now that they raised both the cost of TEP AND the deductible.
I didnt know, however, that Sprint would also cover rooted devices. I have heard stories of people being turned away for repair on rooted phones.

They don't seem to care about anything. I've sent phones with stock root and also custom roms for repair and they've never said a word. Say what you will about geek squad but the black tie on cell phones is more than worth it. Especially if you have teenagers

Samsung Galaxy S3 (SPH-L710) VPALI3
i just brought Sprint GS3 and can anybody help me to get stock rooted via odin for L710VPALI3 just like it was in Epic 4g touch ?

dxl025 said:
i just brought Sprint GS3 and can anybody help me to get stock rooted via odin for L710VPALI3 just like it was in Epic 4g touch ?
Click to expand...
Click to collapse
Look up QB Kings video on YouTube
Sent from my SPH-L710 using Tapatalk 2

This is good news!
This is good news cause I have to return mine because I dropped it. Thanks!

Using Sprint Insurance.. Please help!

So, my phone fell out of my pocket the other day, and the screen cracked and spidered and the touch is no longer working. I was going to have it replaced through the insurance. The phone is rooted, unlocked, and I was wondering do I need to return it to stock before sending it back, and was wondering how to do this? I've been looking through threads and haven't seen anything about relocking and returning to stock. With the screen not working I'm not sure it is an issue, but I want to be sure. Any help would be appreciated. Thank you in advance for any help.

Sorry to hear about it.
Look under Android Development. There is a thread that will help you get lgog back to stock.
Hint: it's the very first one.
Or just return it as is. If the touch screen doesn't function due too crack, i doubt they'll make a fuss about rooted or not.
Sent from my LG-LS970 using xda premium

Asurion doesn't care about rooted or not. Just send it in.
Sent from my LG-LS970 using xda premium

mobius1484 said:
So, my phone fell out of my pocket the other day, and the screen cracked and spidered and the touch is no longer working. I was going to have it replaced through the insurance. The phone is rooted, unlocked, and I was wondering do I need to return it to stock before sending it back, and was wondering how to do this? I've been looking through threads and haven't seen anything about relocking and returning to stock. With the screen not working I'm not sure it is an issue, but I want to be sure. Any help would be appreciated. Thank you in advance for any help.
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Click to collapse
i went through the EXACT same situation last week, my phones screen broke and no longer registered touches. Asurion is out of stock for the LGOG, they are going to try and offer you a GSIII, tell them no, explain to them the specs are nowhere near comparable and demand at least a Galaxy Note 2, or make them find you a LGOG, they said it wasnt in stock but once i made a complaint with the BBB they just happened to "find" one. They can make it happen but you have to be firm with them.

I gave a copy of Sprint's service policy to xda and the other sites some time ago. I'm surprised that rumor of Sprint not servicing rooted phones keeps coming up.
You will be fine sending it in as is. If it is severely damaged, Asurion will just salvage it for parts to rebuild another LG.

_Epic said:
Asurion doesn't care about rooted or not. Just send it in.
Sent from my LG-LS970 using xda premium
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Click to collapse
Okay thanks. I was luckily able to back up my stuff but that saves me the trouble of using LGNPST on it.
Enzopreme said:
i went through the EXACT same situation last week, my phones screen broke and no longer registered touches. Asurion is out of stock for the LGOG, they are going to try and offer you a GSIII, tell them no, explain to them the specs are nowhere near comparable and demand at least a Galaxy Note 2, or make them find you a LGOG, they said it wasnt in stock but once i made a complaint with the BBB they just happened to "find" one. They can make it happen but you have to be firm with them.
Click to expand...
Click to collapse
Yeah, I read about this sort of thing in the Asurion thread floating about here. I'm going to be giving them hell if they give me a problem. I did not and do not want the GSIII and would not accept it as a replacement. Nor do I really want the GN2. (Maybe I should tell them they can give me a GSIV lol)
Thanks for the reply guys. You've all been 'thanked'.

Lokifish Marz said:
I gave a copy of Sprint's service policy to xda and the other sites some time ago. I'm surprised that rumor of Sprint not servicing rooted phones keeps coming up.
You will be fine sending it in as is. If it is severely damaged, Asurion will just salvage it for parts to rebuild another LG.
Click to expand...
Click to collapse
Didn't see your post until I'd already replied to the others. I think I saw that around, but didn't think to give it a look. I just thought it might be best to cover my ass. Thanks though.

mobius1484 said:
Okay thanks. I was luckily able to back up my stuff but that saves me the trouble of using LGNPST on it.
Yeah, I read about this sort of thing in the Asurion thread floating about here. I'm going to be giving them hell if they give me a problem. I did not and do not want the GSIII and would not accept it as a replacement. Nor do I really want the GN2. (Maybe I should tell them they can give me a GSIV lol)
Thanks for the reply guys. You've all been 'thanked'.
Click to expand...
Click to collapse
I was hoping for a HTC One but BBB works fast and they sent me a note 2, then they sent me the LGOG the next day, lol.

Enzopreme said:
I was hoping for a HTC One but BBB works fast and they sent me a note 2, then they sent me the LGOG the next day, lol.
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Click to collapse
They are offering a gn2?
Sent from my LG-LS970 using xda premium

_Epic said:
They are offering a gn2?
Sent from my LG-LS970 using xda premium
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Click to collapse
did they let you keep both for pain and suffering of their ****ty service? lol

(Q) Do they ask you to send in your phone? I have used the insurance before they never asked me to send in my old phones.
Sent from my LG-LS970 using XDA Premium HD app

So the S4 get releases on the 24th for T-mobile. Restore S3 to factory?

I just got this phone monday and heard about the new today. I'll be trading it in for the S4 but want to make sure to return the phone fully stock. I am aware on how to odin the phone back to official firmware but what about the recovery?

When u Odin back to stock it reinstalls stock recovery
Sent from my SGH-T999 using xda premium

papi5120 said:
When u Odin back to stock it reinstalls stock recovery
Sent from my SGH-T999 using xda premium
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Click to collapse
Thanks!

whytechapel_x said:
Thanks!
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Click to collapse
You have to make sure that after you Odin you factory reset. It also resets the status from modified to normal.
Sent from my SGH-T999 using xda app-developers app

I got an email saying it was gonna be on the first of may
Sent from my SGH-T999 using xda app-developers app

It releases on 1st of May for T-Mobile. Some carriers are doing a pre-order special where if you pre-order you get it on 24th of April, but T-Mobile isn't one of the carriers I don't think.
Sent from my SGH-T999 using xda app-developers app

Lets hope that we can take other carriers versions and flash them to T-Mobile since they're all the same... Why? Because I'm not paying 640 bucks for a phone. Sprint phones almost always end up on eBay much cheaper than retail.
If you have a GS3 there isn't really much of a point of upgrading to the GS4... I'd wait for the 3Q and 4Q devices to drop. This beast still has plenty of oomph in it...

EtherealRemnant said:
Lets hope that we can take other carriers versions and flash them to T-Mobile since they're all the same... Why? Because I'm not paying 640 bucks for a phone. Sprint phones almost always end up on eBay much cheaper than retail.
If you have a GS3 there isn't really much of a point of upgrading to the GS4... I'd wait for the 3Q and 4Q devices to drop. This beast still has plenty of oomph in it...
Click to expand...
Click to collapse
Agreed at this point I rather get a nexus 4 than a s4.
Sent from my SGH-T999 using xda app-developers app

daxecutioner24 said:
Agreed at this point I rather get a nexus 4 than a s4.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Why? (asking legitimate question)
I thought the S3 and Nexus 4 were pretty much the same spec wise?
I had an LG phone before and had a terrible experience... And LG doesn't give a crap about customers with problems. In fact they (lg) went out of the way to erase Facebook complaints comments, etc... I seriously doubt I'd buy another LG device.
Sent using T999 with DarthStalker ROM

S4 is available online and select stores on April 24th.
Android Central: T-Mobile launching the Samsung Galaxy S4 from April 24. http://goo.gl/mag/2iTH2rd
Sent from my SGH-T999 using Tapatalk 2

I'll be waiting to see what the Motorola X and what nexus devices launch. Also rumor or the Sony xperia line coming to Tmobile so I'm gonna check that out as well. No point in upgrading from s3 to s4.
I've seen the s4 in person since I work in a store and the Samsung rep brought it to us and it is a beautiful phone. The screen on it rivals that of my 42" Samsung TV as far as quality of picture. For anyone not already on an s3, it is a wonderful upgrade but I Dont see the point in going from s3 to s4 especially with s3 rooted on 4.2.2
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

I, too, have heard rumors about the Xperia line coming to T-Mobile and I am quite interested.
As for the Nexus 4, don't do it... The build quality is terrible... Just go play with one at a store... And as was said, LG makes terrible devices. The G2x was the biggest fail of a device I've seen in a long time - which really sucked given its potential. A lot of people really hate the Nexus 4. If you DO get one, make sure you get a super case for it.

I had an LG Optimus 3D. Suffered from Ghost calls and Ghost text. People would call, the line would ring on their side but the phone wouldn't make a peep. Same for text, they would send, but they would never get delivered to the phone. LG swept it under the rug. Erased the Facebook comments complaints. And to my knowledge never acknowledged the flaw or offered a solution. It's well documented in the lg forums right here on XDA.
After that I said I wouldn't buy another LG if I could avoid it. (never say Never... LOL)
Sent using T999 with DarthStalker ROM

Guize so i already put the phone back to stock completely. Now here's the thing, I just go to tmobile to return the phone and tell them i'll be buying the s4 online on the 24th? Will i be able to use my old phone meanwhile i get the other one?

whytechapel_x said:
Guize so i already put the phone back to stock completely. Now here's the thing, I just go to tmobile to return the phone and tell them i'll be buying the s4 online on the 24th? Will i be able to use my old phone meanwhile i get the other one?
Click to expand...
Click to collapse
Did you use triangle away to set your flash counter back to zero also check your device status so it says normal too, Not sure if you did all this just a heads up. By old phone you mean a different device besides your sg3
Then yes you can use a old phone

Dano79 said:
Did you use triangle away to set your flash counter back to zero also check your device status so it says normal too, Not sure if you did all this just a heads up. By old phone you mean a different device besides your sg3
Then yes you can use a old phone
Click to expand...
Click to collapse
Yeah already used triangle away. By old phone I mean my S2.

whytechapel_x said:
Yeah already used triangle away. By old phone I mean my S2.
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Click to collapse
You'll have to go back to a normal sim and then back to micro with the new phone if I'm right.. Maybe there's an adapter?
Sent from my SGH-T999 using xda premium

not sure how that is going to work since you just got the S3. i know they are doing new pricing plans, but i just got my daughter the iphone5 but since i was not up for a full upgrade i paid $200 down, but only pay $12 a month for it instead of $99 and $20 like advertised. you may have to lay out a lot of money to get the S4 now. it shows $149 down and $20 a month, but that is usually for new customers or those of us who have a full upgrade available
i could be wrong though

I dont see a point in upgrading from s3 to s4. but from s3 to note 3 that should be worth it. Well who knows the wife just got the new HT C ONE and its a good phone in my opinion but I had bad experience with the Amaze before. I think that if you are interested in roms Samsung is the way to go with. with its unlock bootloader out of the box and easy to dev with. When HTC you have to wait for S-OFF etc

Release for online just got pushed back to April 29th.
Smh!
Might as well wait till May 1st and get it at a store instead of dealing with shipping.
Sent from my SGH-T999 using xda app-developers app

Cracked screen, rooting, and insurance.

I recently cracked my display, was going to go in and pay my deductible, was just wondering. Should I restore my device back to stock first? Are they going to try to say I some how broke my screen by running a custom rom?
Sent from my SPH-I710 using xda premium

i would go ahead and restore just in case... but if you dont want to you could go ahead and try sending it in or you could just buy a replacement screen off of ebay

I agree with eisawi, just nandroid and flash the stock tar and when you get your phone back restore the nandroid
Sent from my SPH-L710

xblackvalorx said:
I recently cracked my display, was going to go in and pay my deductible, was just wondering. Should I restore my device back to stock first? Are they going to try to say I some how broke my screen by running a custom rom?
Sent from my SPH-I710 using xda premium
Click to expand...
Click to collapse
I suggest following the link and using that method to get 100% stock with flash counter reset
http://forum.xda-developers.com/showthread.php?t=1904099
Sent from my blue galaxy

miller710 said:
I suggest following the link and using that method to get 100% stock with flash counter reset
http://forum.xda-developers.com/showthread.php?t=1904099
Sent from my blue galaxy
Click to expand...
Click to collapse
Agreed :good: . When sending a Device in for Service, it's always best to be 100% Stock. You never know who's going to be poking around.

all u need is to reset the flash counter to 0 and ul be ok. they could careless about root. i took my htc evo in to get my s3 and the worker was impressed with me getting s-off. told him im gonna root my s3 when i get home

unrevoked said:
all u need is to reset the flash counter to 0 and ul be ok. they could careless about root. i took my htc evo in to get my s3 and the worker was impressed with me getting s-off. told him im gonna root my s3 when i get home
Click to expand...
Click to collapse
Not everyone is lucky with cool sales reps
Sent from my SPH-L710 using xda app-developers app

I asked him if it was illegal he said no. Unlocking the phone is
Sent from my SPH-L710 using xda premium

unrevoked said:
I asked him if it was illegal he said no. Unlocking the phone is
Sent from my SPH-L710 using xda premium
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Click to collapse
Yes, it's not illegal. But it does void your claim on the warranty, and if the rep was having a bad day, he could have easily turned you away for rooting.

What I have found is that although it is not " illegal " . It does not necessarily mean that you will not get a hard time about it. I have had very different experiences even in the same store. Both negative, and positive. So I've learned it's better to remove as many reasons for people to give you a hard time as possible.
TEAM MiK
MikROMs Since 3/13/11

unrevoked said:
I asked him if it was illegal he said no. Unlocking the phone is
Sent from my SPH-L710 using xda premium
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Click to collapse
It isn't. But there's always "That Guy" who feels he can deny you service because you can do fancy things to your phone

Yea i could understand that. But i would tell them il come back hen its not void. Thats just my way of handling people like that. If not u can always say u lost it in the lake or it got stolen. Just means more paperwork.
Sent from my SPH-L710 using xda premium

unrevoked said:
Yea i could understand that. But i would tell them il come back hen its not void. Thats just my way of handling people like that. If not u can always say u lost it in the lake or it got stolen. Just means more paperwork.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
I guess it's easier to complicate things and waste more of your time instead of taking an extra minute and running ODIN.

Well I don't think being rooted would have any affect on a cracked screen. However I would restore and unroot to be safe. Never know if some pissed of employee wants to take is anger out on you and flag something on your account. Or put notes that could hurt future insurance issues.
Sent from my Freeza MD4 Stock Rooted Galaxy S3

TheSocalGuy79 said:
Well I don't think being rooted would have any affect on a cracked screen. However I would restore and unroot to be safe. Never know if some pissed of employee wants to take is anger out on you and flag something on your account. Or put notes that could hurt future insurance issues.
Sent from my Freeza MD4 Stock Rooted Galaxy S3
Click to expand...
Click to collapse
Regardless if you want stock the method I linked to is one zip to flash saves a lot of time tbh. I keep it on my sd card after I went through hell to get back to stock when my charge port busted and I couldn't connect to my pc.
Sent from my blue galaxy

I was having an issue with my wife's Epic 4G and I was talking to 2d level tech support and told her I was rooted and she said that didn't matter. Also had the support person at the store (not a 3rd party store, but an authorized service center) in KC tell me the same thing. So I just don't worry about it now.

best to be on the safe side
look, its best to stay on the safe side... make a nandroid backup and unroot your phone... its your best bet... it is easily the safest way to go

Geek Squad Protection...WORTH IT

Well, as a few of you may or may not know, I bricked my LGOG (running dirty unicorns 4.3) and couldnt get into LGNPST or recovery. Anyways, I took it to best buy and at first, they werent going to replace it because they said if its after the first two weeks of purchase, it has to be shipped out and exchanged. We (my mom and I) called the Geek squad corporate line to get some more info because one person told us it would have to be replaced with a refurbished phone. That makes no sense, why have insurance if youre just going to give me something used, right? Well, after we read them the paperwork that was given to us with the purchase of our insurance, they confirmed that it would be a brand new LGOG.
Turns out, the LGOG is on back order so they said if it's not here in a MAX of 10 days, I can come into the bestbuy and pick out a phone of my choice that day and keep it. I'm probably gonna go with the G2 or that gorgeous blue HTC One (Although, id be happy with another LGOG, anything is better than this Nexus S 4G i have to use)
At any rate, I just wanted to tell you all what happened, in case you have geeksquad insurance and didnt know what they would do if you bricked your phone and couldnt fix it yourself. I only posted because i know when i went looking for answers i couldnt find any clear ones.

Seems like the geek squad insurance is really worth getting. When I do get to upgrade I will definitely be checking out bestbuy.

Are you able to get the Geeksquad insurance at any time, and do you have to go through Best Buy?

mpbean said:
Are you able to get the Geeksquad insurance at any time, and do you have to go through Best Buy?
Click to expand...
Click to collapse
You have to get the insurance within 10 days of buying the phone from best buy.
Sent from my LG-LS970 using xda app-developers app

Androidawg said:
You have to get the insurance within 10 days of buying the phone from best buy.
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
Ah, bummer. Makes sense, though.
I haven't bought anything from Best Buy in... probably 10+ years.

I dropped my phone, cracked screen, non-responsive to touch. I am getting a refurb in the next day or 2. No mention of a backorder to me. Best part is that it wont cost me a penny.

Of like kind. Is what it says and i've become rather familiar with the reasons for that. New or refurbished. If it is backordered for 14 of it being checked in then it is a new phone of like kind. And im rather familiar with the rules.
Sent from my LG-LS970 using Tapatalk

I have geek squad insurance for my OG
Sent from my LG-LS970 using xda app-developers app

We just got my wife an S4 a few weeks ago and found out they no longer do free replacement, there is a deductible now.

The program looses 100m a year. They are trying to stem the bleeding. That is why there are charges now.
Sent from my LG-LS970 using Tapatalk

@_dannyboy what phone you get after all?
Sent from my LG-LS970 using xda app-developers app

PartimusPrime said:
@_dannyboy what phone you get after all?
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
Ultimately, I decided to go back to the LGOG.

_dannyboy said:
Ultimately, I decided to go back to the LGOG.
Click to expand...
Click to collapse
Welcome back. :thumbup:

iamterence said:
Welcome back. :thumbup:
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Click to collapse
Feels good to be back. Now to start saving up my $350 for that nexus 5 :fingers-crossed:

Sweet!!! Yeah I want that nexus 5 too
Sent from my LG-LS970 using xda app-developers app

Regarding Geek Squad Protection
Before some point mid Oct. they used to cover screens for minimal cost @40 now it is $150. Other than that still worthwhile.

dcl3 said:
Before some point mid Oct. they used to cover screens for minimal cost @40 now it is $150. Other than that still worthwhile.
Click to expand...
Click to collapse
Yeah I got the old insurance. I just sent out the LGOG I JUST got back due to a Security error lol. I was trying to restore an old EFS but ended up relocking my boot loader. So now I'm stuck on a Nexus S until November 13th. If my LGOG isn't back then I'll be getting a Nexus 5 or G2.
Sent from my Nexus S 4G using xda app-developers app