Related
I'm not sure if this is the right place to ask this, please excuse my ignorant.
I have an EVO that won't charge. I've read a lot from Google search results that this is a common problem among many users. However, the port seems to be working, because my computer will recognize the phone and storage when I plug it in. The charge led will come on, and the indicator on the phone will say that it's charging, but the phone is actually only discharging while plugged in. Eventually the led will turn itself off, and the phone stops telling me that it's charging when the battery is down to its last drop.
I hope that someone with similar problem can help me with fixing this, or if anyone cause tell me if it's possible to fix? I want to send it in to HTC since I think the phone is under warranty, even if I don't have the protection plan from Sprint? The problem is the touch glass is cracks, and I don't know if they'll fix the USB port without saying that I broke it and won't cover that under the warranty. I want to buy a new screen and replace the broken one, but if I open up the phone it would void the warranty as well...
So I'm stuck with a discharging phone, cracked screen, and having to carry around 3 separate batteries everyday, and I have no idea what step I need to take.
Please help?
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Concordium said:
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Click to expand...
Click to collapse
Doubt it's the charger as it was stated that the computer connection works - should get a bit of a charge from that. I agree that a Sprint visit is due.
Just went through this myself! Would plug my phone in before bed and wake up with the phone at 2% or so. Thought it was the battery- so i took my battery to have the sprint store check it, they did say it was bad. So i bought 2 batteries off ebay.
I got the batteries and still had the issue. So then I took my phone to the sprint store and had them check the micro-usb port. They said it was fine and they cleaned it out cause dirt/dust was in it. Still had the problem..
So I bought a new micro-usb cable of monoprice (still using the same wall charger) , and that solved the issue! Had a bad cable. Now my phone charges super quickly in matter of 4hrs.
It could still be the charger. The USB cable sends data and power through different pins. So a bad cable could still transfer data while not pushing a charge.
Sent from my PC36100
It's gotta be the port happen to mine and I was able to get it fix as long as the port was still attached to the motherboard, if its not attached then have to go thru the insurance.
EVO with Identity Crisis
I was able to connect to my computer and send data just fine with the old (broken) usb cable.
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
kzn said:
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
Click to expand...
Click to collapse
Definitely sounds like a port issue then. If you return to Sprint and review what you've done, as well as the result of your previous trip, then they should be able to take care of you. If they try to tell you it's the battery again just stand your ground. Good luck.
I had a similar issue. I tried everything. It wasn't until I found my HTC cable that it started charging again. I work in IT and tried cables from everything I could get my hands on (blackberries, external drives etc. ) The cable that came with my phone was the only thing that worked.
Sent from my PC36100 using XDA App
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
mexigga said:
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
Click to expand...
Click to collapse
If you replaced the port yourself, I would love to know how to do it!
Took the phone back to Sprint and they said there's nothing they can do. I don't have the protection plan so I couldn't even pay the $100 to get it replaced (although I probably wouldn't as I can upgrade my contract and get a new phone soon). They also told me that HTC wouldn't cover it under their warranty because the screen is cracked and they will blame that on me for misused. I tried to check the warranty policy on HTC, but the page is not even available. Does anyone have experience dealing with HTC? I bought a replacement screen, I'd like to replace the screen but don't want to open up the phone if there's a chance HTC will fix the USB port...
HTC EVO 4G Won't - Stopped Charging Battery Issue
Hey Guys,
Two nights ago I woke up to an EVO that was plugged in with a Cellet
extractable charging cord, as it is just about every night. But, the phone was
still showing that it was charging the battery, animation with lighting bolt,
at only 50% charged after about 6.5 hours of charging. Hmmm....
The latter after trying to charge in the coffee shop first with Cellet chord in the
wall then a portable 3500mah solar portable charger; the phone not seeming to
charge at or past 50% charged.
My EVO is rooted but still with the stock ROM and the gingerbread 2.3.3 OTA
update. The battery is a Seido 1750mah and SetCPU is at 245 - 998mhz. The
phone has only been rooted for a few weeks, but I don't see where rooting
would interfere with battery charging.
I've pulled the battery out, several times to no avail. Switched back to the
stock battery, same results. However, if the battery is less than 50% full
the phone will charge the battery to 25% or 50%, weird. If the battery is
at 75% or more full, the phone will top off the charge to a green LED at 100%,
sometimes. Sometimes it won't fully charge the battery. Weird.
I read different posts regarding poor USB chords so I pulled out the stock
micro USB to USB, a charge only chord I figured, and am trying to top
off the Seido battery, which it seems to be doing as it's now full green but
still charging as the animation shows the bolt in the battery and the LED
is still orange.
If put the batteries in the Seido wall charger, the thing the size of a deck
of cards, both batteries fully charge.
I also use Screen Off by Iwashi Soft. That app has worked pretty well with just
a little funkiness now and then. However, while plugged in, I hit the power
button, instead of the home button to turn on the home screen. The phone
wouldn't open to any screen nor would turn on or off. So I ended up
yanking the battery to turn it off then reinstalled battery and turned phone back
on. I don't know if that had any effect on the charging issue, but I took
the icon off the homescreen and am using the power button only, for now.
I don't think both batteries are faulty at the same time at this point. I
don't know if the screen off app caused some wake issue that interferes with
charging the battery.
I do know that when plugging in the phone to charge there's a bit of clunkiness
initially as the phone locks for a second before allowing use for screen or app
and that's always been the case since the gb update. Also, the LED doesn't
always turn green from amber when fully charged with the screen off until
you reboot or use the phone in some way while still plugged in. So there is
some kind of wake issue in the stock ROM. But the latter has never stopped
the battery from charging.
I do know that Plume, the twitter app, started acting clunky with not updating
in the background unless I opened the app at least once after a reboot. But
I don't know if the latter is a wake issue.
Battery still seems normal. Heavy normal use, lots of SMS, tweets, Pulse reading,
Dolphin browsing, I'll kill 50% or more of the battery in 4+ hours. Otherwise, the
phone mostly in standby with periodic email and twitter reads, the battery lasts
all day or more than 24 hours. But the latter rarely happens anymore because I'm
a user.
The battery just went full charge with the stock charging cable just now.
This morning, I woke up with a dead phone, auto shutoff even though it was
plugged in which I did after solitaire and before going to sleep; as a charging
test.
I don't know if it's the phone or the Cellet retractable cord or both that's
stopping the battery from fully charging normally and consistently. I'll need
to get another data-charge combo chord and do more testing; and a new ROM.
Any ideas anybody?
try a new rom and also try using the stock charger and usb cable. Check inside your usb port on your phone for dust as well. Also go into recovery and wipe your battery stats. In the wipe menu for amonRa and under advanced (maybe here, i dont use cwm on my phone) in clockworkmod. also wipe your dalvik-cache just to clear any issues you may have, restart and give it a test. good luck
I just bought a phone with a broken charger port. Broke clean off the board, so my next step is to try to get liquid solder and stick it to the board. Did you take ur phone apart to see if the port is lose?
So I used the stock USB charging chord. Sure enough, it charged the phone.
Then I tried the portable charger at the coffee shop, worked. So the Cellet retractable
chord obviously had a short or something damaged/shorted for the charging part of
the cable after a year + of use and abuse.
What I don't understand, and haven't researched, is why there are charge only
chords; the stock USB HTC chord charges the phone, but the PC won't recognize
the phone's Micro SD card or the phone as an external drive. I presume the duo use
chords have a data path as well as a charging path. And yes, I know to switch the
phone from charge only to disk drive. The Cellet chord would provide the PC with
recognition for the phone's drive.
Considering the latter, what I'm not sure of, and haven't researched, is why when
the phone stopped charging, the chord eventually stopped charging, the phone
status still showed it as charging; the amber LED light on and the battery icon
in charging animation with white bolt showing? I presume that the charging path
still triggered the charging status, except once when I turned the screen back
on the battery icon was not animated and the white bolt not showing so I unplugged
the chord then plugged it back in where the battery icon animation continued.
Fortunately, or not, this forum returned 600+ results for 'battery not charging' and after
sifting through a few, the charging chord was mentioned which prevented a Sprint trip
and me contacting Seido; thankfully.
So I think manufacturers and ROM/kernel developers should visit this issue as a chord
that actually is not charging, or charging at an absurdly low rate, should trigger some alert
and not show a battery icon animation that appears to be charging normally.
A few days ago I purchased Galaxy S II official vehicle dock, so today I decided to give it a try. But to the problem I ran into, was that when I was using GPS (CoPilot) the phone shows that its charging, but it actually slowly discharges it. Well first I thought that, my car cigarette lighter plug didn't give it enough juice, but then I tried the same thing with the phone connected to regular power outlet using the original charger. The result was that the phone shows that its charging, but the percentage doesn't go up or down, it just idles at the percentage point, when i connected it to charger. I'm pretty sure it should charge the phone, even if I use GPS and the screen is switched on. My second thought was that the phone was overheating due to hot weather, but im not sure about this.
The only time I actually got the phone charging through the cigarette plug, was when the phone's screen was switched off.
So my question is what should I do? Is the dock connector damaged or something? should I consider changing it or is there some other problem? I have read all the topics about this issue and its seems, that there is no firm fix for this. Im really running out of ideas.
(The phone was charged to 80% when I encountered this problem.)
About phone:
Android version: 4.0.4
Kernel version: 3.0.33-Siyah-v3.3.1
Resurrection version 2.1
CurrentWidget stats:
Running GPS and screen switched on
638mA - when connected to regular power outlet
640mA - when connected to cigarette lighter plug
4.071V
Temp. 51C
I have actually the same issue, I just presumed that the car charger doesn't produce enough charge to actually charge.
Madiz said:
A few days ago I purchased Galaxy S II official vehicle dock, so today I decided to give it a try. But to the problem I ran into, was that when I was using GPS (CoPilot) the phone shows that its charging, but it actually slowly discharges it. Well first I thought that, my car cigarette lighter plug didn't give it enough juice, but then I tried the same thing with the phone connected to regular power outlet using the original charger. The result was that the phone shows that its charging, but the percentage doesn't go up or down, it just idles at the percentage point, when i connected it to charger. I'm pretty sure it should charge the phone, even if I use GPS and the screen is switched on. My second thought was that the phone was overheating due to hot weather, but im not sure about this.
The only time I actually got the phone charging through the cigarette plug, was when the phone's screen was switched off.
So my question is what should I do? Is the dock connector damaged or something? should I consider changing it or is there some other problem? I have read all the topics about this issue and its seems, that there is no firm fix for this. Im really running out of ideas.
(The phone was charged to 80% when I encountered this problem.)
About phone:
Android version: 4.0.4
Kernel version: 3.0.33-Siyah-v3.3.1
Resurrection version 2.1
CurrentWidget stats:
Running GPS and screen switched on
638mA - when connected to regular power outlet
640mA - when connected to cigarette lighter plug
4.071V
Temp. 51C
Click to expand...
Click to collapse
I can only give you 3 guesses:
1- Maybe it's some sort of weird software bug (maybe the ICS 4.0.4 + SiyahKernel combination or something);
2- It's simply the battery chip going crazy (whenever my battery indicator seems to go nuts I simply reset the fuel gauge with ExTweaks, you might wanna give it a try); and
3- A bad or damaged car-plug charger (since you have that problem when charging from the dock and directly from an original charger, I don't think it's a bad dock).
I'm saying that because I use the original car dock quite a lot - almost always for usage as a GPS Navigator (NDrive 11) with GPS, Data and WiFi Connection always on (too lazy to turn WiFi off while in the car) and usually with an increased brightness (around 50 - 70%) and even in those battery unfriendly conditions (GPS on and locked, WiFi and Data on, high brightness, etc, etc, etc) it still charges the battery. It takes a while to get a full charge, but it gets fully charged eventually. And I sometimes use the car-plug charger directly in the phone, when I'm not using my S2 as a GPS Navigator.
I would suggest you to try and use another ORIGINAL car-plug charger to check - or maybe go back to whoever sold you the dock and get it replaced or something...
Hope this helps. Best regards mate.
Tiu Fiu said:
I can only give you 3 guesses:
1- Maybe it's some sort of weird software bug (maybe the ICS 4.0.4 + SiyahKernel combination or something);
2- It's simply the battery chip going crazy (whenever my battery indicator seems to go nuts I simply reset the fuel gauge with ExTweaks, you might wanna give it a try); and
3- A bad or damaged car-plug charger (since you have that problem when charging from the dock and directly from an original charger, I don't think it's a bad dock).
I'm saying that because I use the original car dock quite a lot - almost always for usage as a GPS Navigator (NDrive 11) with GPS, Data and WiFi Connection always on (too lazy to turn WiFi off while in the car) and usually with an increased brightness (around 50 - 70%) and even in those battery unfriendly conditions (GPS on and locked, WiFi and Data on, high brightness, etc, etc, etc) it still charges the battery. It takes a while to get a full charge, but it gets fully charged eventually. And I sometimes use the car-plug charger directly in the phone, when I'm not using my S2 as a GPS Navigator.
I would suggest you to try and use another ORIGINAL car-plug charger to check - or maybe go back to whoever sold you the dock and get it replaced or something...
Hope this helps. Best regards mate.
Click to expand...
Click to collapse
Thanks, I thought that this had something to to with some factory blunder, but if you're saying that it works for you, then I'll give it a try and see if I can figure out what the problem is.
Anybody have an idea where to buy in México?
Sent from my GT-I9100 using xda app-developers app
Michaelias said:
Anybody have an idea where to buy in México?
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
You can buy it on eBay - there are a lot of UK stores with very high positive reputation - I bought mine from one in UK, and it arrived about 3 weeks after the purchase (and keep in mind that the brazilian customs is recognized worldwide as one of the slowest, most burocratic in the planet). It was worth the wait, though, as the minimum value of the original vehicle dock sold "officially" in Brazil was more than twice the purchase and shipping costs from buying it in eBay...
Your problem, is everyone's problem.
This phone will only charge at 750ma, and not 1A like most smart phones.
You can change this by rooting the deivce and installing a different kernal.
Should you do this, you may notice the phone getting hotter whilst charging, and I imagine your battery's overall lifespan will be shorter,
Fon22
Hello,
I bought a GN, I9250, European model, made in China 4 days back from a vendor online.
I am having problems charging the phone.
When PHONE is ON
1. When plugged into the included charger/cable, the battery status shows CHARGING (AC) for a few minutes and then changed to NOT CHARGING. Removing the USB plug or switching off the mains and restarting in a minute takes the status back to CHARGING (AC) but again for a few minutes.
2. Tried with multiple chargers and cables with exactly the same results
3. When the phone is connected to USB port in laptop, the charging happens, for a longer duration. The laptop also detects the phone immediately and I can access files etc. After say 20-30 minutes odd the status again goes to NOT CHARGING. However, while the phone is not charging, I can still access files on the phone. This implies the USB connectivity is still perfect, only the charging has stopped.
4. Under no circumstances does the charge go beyond 50% odd, irrespective of the duration of charging
When PHONE is OFF
1. The phone shows the battery icon with bolt for a few seconds and then shuts off. If I click the power button briefly I can see the battery charging icon.
2. I kept the phone in charging with the wall adapter all night, and got 49% charge only, starting from about 10% when put to charge.
The battery indicator graph shows the phone is has never hit a charge level above 65% types.
I have not seen the other charging issue of the phone showing a bolt in the battery icon even if the phone is not plugged in ! (thank god!!!)
I bought it "as new" condition, and performed a factory reset immediately on receiving the phone. So its running stock applications, with almost everything except voice and 2g data on. No applications except Whatsapp are running.
All other aspects of functionality are working well.
I have read hundreds of posts across the web and am not sure what the problem could be with my phone. I am in India and since the phone was bought off the net, its unlikely that it will be provided warranty etc here. In fact I'm not even sure if there will be servicing competency in the technicians here.
I have tried to puch the micro USB tongue by pushing it upwards gently, but cannot really say whether or not it did bend or i was just too fearful. Have tried removing battery etc and all other soft methods written everywhere.
Any help ???
maybe a screwed battery ?
-Jesco- said:
maybe a screwed battery ?
Click to expand...
Click to collapse
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
ketu269 said:
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
Click to expand...
Click to collapse
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
edinchez said:
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
Click to expand...
Click to collapse
Hello,
I found another GN and did this experiment.
1. When I plugged in my battery which was showing 53% on my phone into the other phone it showed 79%.
2. When I charged the other GN with my battery inside, it charged to 100%
3. When I put my battery back into my phone, it showed 67%
4. When I put in the other GN battery into my phone it showed 49%, while it was showing 82% in the other GN.
5. I was able to charge this other battery in my phone to 60%.
6. When I put it back into the other GN it showed 94% charge.
Apparently my battery seems to be ok. Also, it seems that my phone is charging ok too. But there may be a problem with the phone detecting the battery level !!
Any thoughts?
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
goofy_79 said:
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
Click to expand...
Click to collapse
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
memaro_maro said:
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
Click to expand...
Click to collapse
goofy_79 said:
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
Click to expand...
Click to collapse
your battery got data detected.. maybe this 3800mah extended battery was totally crap.
give 2-3 day period. charge wt ac plug & usb charging method. see if got any different between this 2 merhod. if not, try buy the good replacement before your emmc fried.
* maybe u should ask to another forum.. gnex accessories /batteries. they must be got some experiences wt this type of extended batteries. maybe.??
I just purchased this recently on ebay. i haven't put an operating sim in it yet. set up on WiFi. t mobile put a sim not activated. the t-moble logo did not appear. the seller sold as unlocked
under all circumstances the nexus chargers, but looking at the battery setting odd:
-it is charging, but shows it is not charging; doesn't show a/c vs none a/c. it is charging quickly on a powergen 2.1 amp charger that i use with other phones and it work great and quick. at the t mobile store it was the same thing.
-the micro ubs port seems solid.
-i did a factory reset and same thing
-plays pandora, netflix skype google maps works
-----------------------
the t mobile tech was stumped, but what else is new
-----------------------
any ideas? the phone will get access to both t mobile and at&t sims soon
--------------------------
when the phone arrive the battery was run to completely empty--the home screen battery indicator had a red !. starting the charge took 10 mintes or so. once i had a red verticle line horizon, the 1750 battery was fully charged in less than two hours and showed 100%
do i have a problem and need to return the nexus to the seller--assuming the sim work well and no problems on both t mobile and at&t?
any ideas? know problem?
I get a weird behavior when my G3 reaches full battery while wirelessly charging. The phone and charger connect and disconnects about every 3 seconds.
For comparison Using the same charger with my nexus 5 my phone would stay connected even at full capacity (I'm sure it has a internal safeguard for overcharging rather than disconnecting continuously)
I'm using one of those aftermarket qi wireless charging stickers.
(edit) I ended up buying a OEM LG battery door with qi built in. I get the same result. It's the phone.
Anyone else experience this or have a solution?
I have not. I bought an unbranded LG back plate and am using an old nexus 4 orb without any issues. I do not get the "battery 100%" notification, but on the lock screen is says battery fully charged every time I check it, all without any sounds during this time.
Now I'm considering just buying a OEM battery door. ****ing Hassel and waste of money to get the removed functionality back in this phone
LG G3 wireless charging full behavior: http://youtu.be/6e6lfrg2n8I
At least your working... Mine is broken i think.. I have 2 unbranded orb. Charging commenced for 2 weeks. Then suddenly it cannot wireless charge anymore. I think my back cover is broken...
robobear said:
At least your working... Mine is broken i think.. I have 2 unbranded orb. Charging commenced for 2 weeks. Then suddenly it cannot wireless charge anymore. I think my back cover is broken...
Click to expand...
Click to collapse
My concern is for the health of my phone's battery.
Just get insomnia. Then your phone won't stay fully charged that much. LoL I get a new phone a lot so I doubt the batttery will be a issue for me.
I have this issue with the factory USB charger, as do many others. I think it's just something they're going to have to patch out of the software.
I called LG support. They gave me the usual run around. Not to be racists but it was a Indian call center. I could tell that they have never even held the phone on their hands before and they were just reading through the typical responses.
One guy said it was similar to bluetooth disconnecting and re-connecting. I told him please transfer me to someone who knows something about phones. Then I got a girl who said pull the battery out and put it back in. This is the best support I could get...
Sounds like Sprint. LoL
Is my problem a isolated issue? I don't get much feedback from G3 owners
What battery app are you using to see that it disconnects and starts charging again when full. Do you charge the phone when you sleep? Can you charge the phone some before you sleep and then when you wake up? I'm thinking it would take a year + before you have any battery issues if any at all. I think it's software related and who knows if and when it gets fixed. If it bothers you that much why even use wireless charging?
sweets55 said:
What battery app are you using to see that it disconnects and starts charging again when full. Do you charge the phone when you sleep? Can you charge the phone some before you sleep and then when you wake up? I'm thinking it would take a year + before you have any battery issues if any at all. I think it's software related and who knows if and when it gets fixed. If it bothers you that much why even use wireless charging?
Click to expand...
Click to collapse
First I use lightflow to show my charging/charged led indication. Second my actual wireless charger has a led charging /not charging indicator.
All abnormal behavior compared to my nexus 5
This happened to me once but it wasn't while the battery was full. I turned off the phone and took the battery out and after it restarted it hasn't happened again since.