Hello I have recently been having issues with my cell phone call quality and have been wanting to call tmobile, in regards to get it exchanged as I have the warranty still available.
However I have a small hairline cracked on the right bottom part of the phone. How much will the fee be for that from tmobile?
Picture to follow shortly
Sent from my SGH-T999 using xda premium
I wouldn't bother, not trying to put your hopes down but I also jad a hairline crack at the bottom corner of my phone, under the back key. Then I sent to samsung for repair, but told them of the crack befoee and they said it'd be fine since its so small. But after they had it for 9 days and then claimed phone couldn't be repaired until crack is fixed which also puts it out of warranty and tried charging me $180 just for the screen. Additional repair fees would've been added later. So to make it short I probably wouldnt try if I were you unless if your going through tmobile directly.
Sent from my Galaxy s3 using xda premium
Cyphers23 said:
I wouldn't bother, not trying to put your hopes down but I also jad a hairline crack at the bottom corner of my phone, under the back key. Then I sent to samsung for repair, but told them of the crack befoee and they said it'd be fine since its so small. But after they had it for 9 days and then claimed phone couldn't be repaired until crack is fixed which also puts it out of warranty and tried charging me $180 just for the screen. Additional repair fees would've been added later. So to make it short I probably wouldnt try if I were you unless if your going through tmobile directly.
Sent from my Galaxy s3 using xda premium
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If the cost is less than $300 I wouldn't mind.
Sent from my SGH-T999 using xda premium
I've been through this many many times with tmobile. As long as the screen is not cracked or has water damage or has excessive damage I..e ..run over...than you will be fine. I have sent numerous phones with s-off but reloaded stock rom and everything went fine.
Also its cheaper to pay the out of warranty fee through tmobile than to use insurance...or it used to be anyway.
Sent from my SGH-T999 using xda app-developers app
Josh McGrath said:
I've been through this many many times with tmobile. As long as the screen is not cracked or has water damage or has excessive damage I..e ..run over...than you will be fine. I have sent numerous phones with s-off but reloaded stock rom and everything went fine.
Also its cheaper to pay the out of warranty fee through tmobile than to use insurance...or it used to be anyway.
Sent from my SGH-T999 using xda app-developers app
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Thats exactly what I am wondering as we know our phones entire front side is all glass. Here is what mine looks like other than that it is in perfect condition.
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I wouldn't worry about that. You need a case on these delicate phones bro
Sent from my SGH-T999 using xda app-developers app
Josh McGrath said:
I wouldn't worry about that. You need a case on these delicate phones bro
Sent from my SGH-T999 using xda app-developers app
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Of course I know that, its not that, which am worried about overall. I am having speakerphone issues. Half the time people say they cant hear me.
I know its a simple warranty exchange specially since I am paying for the extended warranty.
However I am wondering how much theyll charge me for that line..
Sent from my SGH-T999 using xda premium
I wouldn't expect anything in my opinion. I think you're okay on that. Your phone issue, does it happen for the first few seconds and sometimes you can't hear them either? Reason I ask is that's what mine does and I want to see if its a rom issue. I'm running wicked 9.1.
Sent from my SGH-T999 using xda app-developers app
---------- Post added at 04:39 AM ---------- Previous post was at 04:37 AM ----------
By the way. When you call to issue the warranty exchange they will read off a whole spill they are required to say which will tell you how much if its considered out of warranty.
Not that i've been down this road before.... lol
Josh McGrath said:
I wouldn't expect anything in my opinion. I think you're okay on that. Your phone issue, does it happen for the first few seconds and sometimes you can't hear them either? Reason I ask is that's what mine does and I want to see if its a rom issue. I'm running wicked 9.1.
Sent from my SGH-T999 using xda app-developers app
---------- Post added at 04:39 AM ---------- Previous post was at 04:37 AM ----------
By the way. When you call to issue the warranty exchange they will read off a whole spill they are required to say which will tell you how much if its considered out of warranty.
Not that i've been down this road before.... lol
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Click to collapse
Lol understood.
And yeah thats what happens to mine aswell however mine phone is completly stock no roms no root nothing like that :/
Sent from my SGH-T999 using xda premium
Thanks for the info. I guess I got a bad phone as well grr. Its really annoying saying hello 5 times
Related
As the title says, the screen is broken on the phone and I'm wondering how much it would cost to fix it.
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Sent from my HTC Vision using XDA App
For my vibrant it was $160 and that screen is smaller
Sent from my SPH-D710 using xda premium
http://shop.mobileweb.ebay.com/searchresults?cmd=SKW&kw=Samsung+galaxy+S+II+digitiser+epic&x=0&y=0
145 ebay pulled from phone.
Sent from my SPH-D710 using Tapatalk
Isnt it 35$ at a sprint store?
Sent From My Epic Touch 3g
happymfeet said:
As the title says, the screen is broken on the phone and I'm wondering how much it would cost to fix it.
Sent from my HTC Vision using XDA App
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That brought a tear to my eye :'(
If you have Insurance it cost $100. My screen is also cracked, and I have yet to find a place to replace it. Something about it being to expensive blah blah blah.
Sent from my SPH-D710 using XDA App
How did this happen ?
Sprint will not fix a broken screen in a repair store, unless the tech wants to do it which is rare, has to go thru Asurion, which more than likely is going to be your cheapest option anyhow
$100 bucks aint bad when you considder the phone retails for $600 or so
Sent From My Epic Touch 3g
Thanks for you replies everyone. I don't know exactly how it happened because I found the phone like this on my driveway. My neighbors across the street were having a party and I'm guessing someone that was drunk broke it or something. I just wanted to know the price to see if it was worth repairing and then selling or just trashing it.
Sent from my HTC Vision using XDA App
happymfeet said:
Thanks for you replies everyone. I don't know exactly how it happened because I found the phone like this on my driveway. My neighbors across the street were having a party and I'm guessing someone that was drunk broke it or something. I just wanted to know the price to see if it was worth repairing and then selling or just trashing it.
Sent from my HTC Vision using XDA App
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Holy crap! With that much damage, and saying you found in driveway, I think it might have been driven over with a car lol. If you have the sprint insurance plan, go with the 100$ deductible. If you don't..... Don't know what to advise.
Sent from my SPH-D710 using Tapatalk
check your pm
happymfeet said:
Thanks for you replies everyone. I don't know exactly how it happened because I found the phone like this on my driveway. My neighbors across the street were having a party and I'm guessing someone that was drunk broke it or something. I just wanted to know the price to see if it was worth repairing and then selling or just trashing it.
Sent from my HTC Vision using XDA App
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Well before you go spending cash on this ET4G ask yourself...
This isn't your phone, and you said you found it in your driveway. Chances are if someone lost it, most likely they reported it lost.
I would be thinking it's ESN has been flash. It's probably nothing more than a parts phone now.
Just saying...
Sent to you from my SGS2 Class Star Fighter.
AestenD said:
Holy crap! With that much damage, and saying you found in driveway, I think it might have been driven over with a car lol. If you have the sprint insurance plan, go with the 100$ deductible. If you don't..... Don't know what to advise.
Lol well it was more towards the edge of my driveway, more towards the curb. But yea I'm assuming it did get run over. Also I don't have sprint I have tmobile.
Sent from my HTC Vision using XDA App
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happymfeet said:
Also I don't have sprint I have tmobile.
Sent from my HTC Vision using XDA App
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Then go return it to a Sprint store, they will give it back to it's rightful owner.
Sent from my Epic Touch with XDA premium
Wow, that looks like my 3d two days ago
That's why I'm glad I got the insurance with best buy. I've broken mine twice, gf likes to throw things, and got a refurbished phone In like 2 days. Lucky they don't have a deductible so it really only cost me $40 so far in total to replace 2 phones. $10 a month is worth it
Sent from my SPH-D710 using xda premium
That's why I'm glad I got the insurance with best buy. I've broken mine twice, gf likes to throw things, and got a refurbished phone In like 2 days. Lucky they don't have a deductible so it really only cost me $40 so far in total to replace 2 phones. $10 a month is worth it
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Sounds like you need to get rid of that crazy b****
I bought a complete housing for mine off ebay for $45 shipped. It still has the plastic on the screen, brand new battery cover, not a scratch on it.
Sephirothvfc said:
That's why I'm glad I got the insurance with best buy. I've broken mine twice, gf likes to throw things...
Click to expand...
Click to collapse
If she threw my SGS2, I'd throw her. Off a bridge.
Attached is a picture taken with the stock CCM7 FFC. Any other camera app produces the same results on GB and ICS, on multiple ROMS.
I've done all kinds of data clears and resolution changes, with no better results. Any ideas?
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Sent from my Incredible 2 using xda premium
did you do a full wipe before flashing ROM. I've been on ICS ROMs for a couple months with no issues. What build ICS ROMS are you installing?
Omg! Your phone must be the one! It is seeing in the matrix code. Lol
Maybe try another camera app to rule out hardware failure.
Sent from my ICS Dinc2
For ICS I use Aeroevan's builds of CM9 and for GB I use CCM7.2. I always do full wipes when installing....things just work better(usually). Camera 360 and Angel Camera also give this same result.
Sent from my Incredible 2 using xda premium
jtsrtr13 said:
For ICS I use Aeroevan's builds of CM9 and for GB I use CCM7.2. I always do full wipes when installing....things just work better(usually). Camera 360 and Angel Camera also give this same result.
Sent from my Incredible 2 using xda premium
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My guess would be a hardware problem then. Does it happen on sense rooms too?
Sent from my ICS Dinc2
Sadly, yes....think this is enough to warrant a replacement if I flash back to stock? Would be convenient since my digitizer has a crack in it.
Sent from my Incredible 2 using xda premium
yep.
Nice. Its just going to be a pain to deal with the new rooting methods. I was fortunate enough to be able to root on 2.3.3.
Sent from my Incredible 2 using xda premium
Just got off the phone with VZW and I was informed that they will not be replacing hardware all be cause of a minor crack (less than a quarter inch in length) in the digitizer next to the Home button. They want me to file an insurance claim! IMO, damage to the phone or not, if the hardware is faulty and under warranty it should be replaced at no charge to the customer. Definitely leaving VZW asap.
Sent from my Incredible 2 using xda premium
jtsrtr13 said:
Just got off the phone with VZW and I was informed that they will not be replacing hardware all be cause of a minor crack (less than a quarter inch in length) in the digitizer next to the Home button. They want me to file an insurance claim! IMO, damage to the phone or not, if the hardware is faulty and under warranty it should be replaced at no charge to the customer. Definitely leaving VZW asap.
Sent from my Incredible 2 using xda premium
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Click to collapse
You can't really hold that against VZW. Any phone warranty I have ever seen is voided by physical damage which makes sense. Including any of those indestructible phones. If there is physical damage then there's typically a good chance that its related to the hardware/software issues.
If you had a TV and an HDMI port went out then you dropped it and cracked the screen just a little in the corner do you really think BestBuy would take it back?
There's plenty of good reasons to leave VZW but this isn't one of them.
Sent from my ICS Dinc2
Yeah....my last post was just an angry rant pretty much BC I know for a fact the small crack didn't lead to the camera issues. The damage happened about three months ago and the ffc stopped working on Friday. In the time between the phone operated smoothly and without hiccup.
Just sucks I'm stuck with technically a faulty device. Unless someone here at xda has a DInc2 for sale at a reasonable price.
Sent from my Incredible 2 using xda premium
jtsrtr13 said:
Yeah....my last post was just an angry rant pretty much BC I know for a fact the small crack didn't lead to the camera issues. The damage happened about three months ago and the ffc stopped working on Friday. In the time between the phone operated smoothly and without hiccup.
Just sucks I'm stuck with technically a faulty device. Unless someone here at xda has a DInc2 for sale at a reasonable price.
Sent from my Incredible 2 using xda premium
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Yeah I know it sucks. Unfortunately there are people that would take advantage if they did exchanges in that situation and get their phone covered under warranty when it really wasn't a defect which would lead to us all paying even more than we already do monthly. Hopefully you can find a replacement for cheap!
Sent from my ICS Dinc2
they stole my beloved galaxy s3 ! deff geting the note 2 lol
Why are you so excited of your phone being stolen?
Sent from my SGH-T999 using xda app-developers app
Teo032 said:
Why are you so excited of your phone being stolen?
Sent from my SGH-T999 using xda app-developers app
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am not excited at all! just having hard time believing what just happened!
Backstory!
Sent from my SGH-T999 using xda app-developers app
Install plan b
Sent from my SGH-T999 using xda app-developers app
Instead of making a useless post saying it was stolen you should go into detail and tell people what happened. Was it Craigslist?
Sent from my SGH-T999 using xda premium
Markor13 said:
Instead of making a useless post saying it was stolen you should go into detail and tell people what happened. Was it Craigslist?
Sent from my SGH-T999 using xda premium
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which part of my post is useless to you? playing indoor soccer with a full team and ( don't mean to sound racist or anything) a latino kid came up to us and said he wants to play! told him he cant coz we already have a full team! then while waiting for our turn to step in the field to come i was showing my other friends a few pix of my girl on Facebook. he was just sitting there and laughing among us till we started playing! 10 minutes later after the game ended he was nowhere to be found and so is my phone! called the cops filled a report but its not too promising. tried to locate it using LOOKOUT but i guess the phone off!
Teo032 said:
Backstory!
Sent from my SGH-T999 using xda app-developers app
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if u ever had ur phone stolen then u know how it feels! maybe the idea of getting the note 2 excited me a lil but i still have to pack in some overtime hours at work before i can afford it
ayeitschris said:
Install plan b
Sent from my SGH-T999 using xda app-developers app
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trying to to find using lookout app but phone is powered off!
Call it in. Tell T-Mobile the IMEI and if anything AT&T aswell. Now they are screwed and the phone wont work
Next time root and install Cerberus. Great too to use.
death1246 said:
Call it in. Tell T-Mobile the IMEI and if anything AT&T aswell. Now they are screwed and the phone wont work
Next time root and install Cerberus. Great too to use.
Click to expand...
Click to collapse
called tmobile the guy told me the only thing he can do is to suspend my account
death1246 said:
Call it in. Tell T-Mobile the IMEI and if anything AT&T aswell. Now they are screwed and the phone wont work
Next time root and install Cerberus. Great too to use.
Click to expand...
Click to collapse
Wrong.
Even if the IMEI got wiped they could still unlock it and use it with another network i'm prrtty sure.
Plus T-Mobile doesn't wipe IMEIs.
Reviewers said:
Wrong.
Even if the IMEI got wiped they could still unlock it and use it with another network i'm prrtty sure.
Plus T-Mobile doesn't wipe IMEIs.
Click to expand...
Click to collapse
I always thought they blocked stolen phones... I guess that's only CDMA then..
T-Mobile has never done that as far as I know.
Only companys like Verizon etc.
Reviewers said:
T-Mobile has never done that as far as I know.
Only companys like Verizon etc.
Click to expand...
Click to collapse
tmobile blocks imei since like a year and half ago they started doing it more now
Sent from my SGH-T999 using xda premium
T-mobile don't blacklist imei anymore unless u were on a installment plan.. other then that someone's enjoying ur phone. That really does suk.. it happened to me also, I felt like ****, I mean I worked really hard for my phone and sum asshole got it for free.. n no t-mobile said they wouldn't back list the imei! Simply cuz I didn't owe any money on my phone..
Sent from my SGH-T999 using Tapatalk 2
death1246 said:
Next time root and install Cerberus. Great too to use.
Click to expand...
Click to collapse
Cerberus does not require root.
Sent from my SGH-T999 using xda premium
redhooka said:
Cerberus does not require root.
Sent from my SGH-T999 using xda premium
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It does if u want to use all features
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Sent from my SGS3
soumaine said:
which part of my post is useless to you? playing indoor soccer with a full team and ( don't mean to sound racist or anything) a latino kid came up to us and said he wants to play! told him he cant coz we already have a full team! then while waiting for our turn to step in the field to come i was showing my other friends a few pix of my girl on Facebook. he was just sitting there and laughing among us till we started playing! 10 minutes later after the game ended he was nowhere to be found and so is my phone! called the cops filled a report but its not too promising. tried to locate it using LOOKOUT but i guess the phone off!
Click to expand...
Click to collapse
Sorry useless was the wrong word to use. Its just most XDA members don't care if there is not a back story... Sorry that happened, I had my Evo 3D stolen so I know how bad it sucks.
Sent from my SGH-T999 using xda premium
I had my GS2 stolen and got stuck with an LG Optimus T for about 2 months until I got my S3. I was at this resort with a swimming pool and I put my phone inside of what I thought was a pretty nice security locker, it had a pin that you put in to unlock and lock it. So I typed in my code locked the locker and went for a quick swim with my friends and some chicks and when I came back my locker was broken, my wallet was on the floor (they stole my money), and my phone was gone. I don't think I've ever felt so robbed in my life, it's almost like I had a baby and someone kidnapped it. Then about a month later I was hanging out with my friends and some guy left his phone at the table and my friend tried to steal it but I took it from him and gave it back to the guy, it was a HTC G2 or something like that. Ever since I keep 3 programs on my phone at all times: Cerberus, Lookout, and Where's my droid.
Could someone please post a picture of their NFC contacts on the phone....not the nubs an the battery cover. On mine the one on the bottom appears to be missing and looks different then the top one? Plus when I try to NFC file to SGSIII it doesnt work and I know nfc works on sIII. I need to get this resolved before my 14 days are up so I can get an exchange. Thanks in advance for any help yall can give!
Can a mod please move this to Q&A? Posted in the wrong forum
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Best I could do at the moment.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Thanks for the photo....kind of confirms what I thought. These are pics of mine...what do you think?
Sent from my SGH-I747M using xda premium
Thanks twansky. From your pic I can clearly see my bottom contact is broken. I am going to call today to try and get a replacement.
Ya I took those with my s3 then sent them via nfc and ps dont mean to rub anything in ...I just love nfc
How did u break them by the way ?
Sent from my SAMSUNG-SGH-I317 using xda premium
twanskys204 said:
Ya I took those with my s3 then sent them via nfc and ps dont mean to rub anything in ...I just love nfc
How did u break them by the way ?
Sent from my SAMSUNG-SGH-I317 using xda premium
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Click to collapse
I didn't break them. It shipped like that. On the phone now with at&t trying to get a replacement and getting the run around! Gotta love AT&T! Maybe I can get some more refunds for my troubles? LOL Justed noticed it when someone asked me to NFC with them it didnt work. So I checked youtube to see how to do it then tried with wifed SIII and it didn't work. Thats when I started investigating!
That one is gonna be hard to convince them to replace ....good luck...if all else fails u can just order a new sim try assembly........ this might help u https://www.youtube.com/watch?v=UT-2zrZ_aNo&feature=youtube_gdata_player
Sent from my SGH-I317M using xda premium
Excellent video there! Good stuff.
Well the phone call didn't go well they wanted me to let them charge my card $299 until they got my phone...didn't budge and manager so say got disconnected and was going to call right back. Called local corp store they said bring it in and they would replace it.
I brought it in and now my NFC works! Everything else seems fine as well so far!
Now 6 hrs later and manager still hadn't called back. I will call and make a formal complaint tomorrow. Heads are gonna roll!
I am less than my 14 day return so I could have just returmed it and then got a new one. Noy so sure whats so hard about sending a replacement for the defective one they sent me.
malinois16 said:
Now 6 hrs later and manager still hadn't called back. I will call and make a formal complaint tomorrow. Heads are gonna roll!
I am less than my 14 day return so I could have just returmed it and then got a new one. Noy so sure whats so hard about sending a replacement for the defective one they sent me.
Click to expand...
Click to collapse
Hmmmm. To be honest. Something does look screwy with the lower contact on your nfc antenna. Looks busted and missing!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Just emphisize how and why u would do that....im sure u could even solder the tab higher if it came down to it
Sent from my SGH-I317M using xda premium
cdshepherd said:
Hmmmm. To be honest. Something does look screwy with the lower contact on your nfc antenna. Looks busted and missing!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Yup it was. To be honest it looks like it was never soldered on if you look at it closely. I am pretty sure it was a manufacturing defect. I know 100% sure I didnt touch or break it. In fact I hardly ever took the back off except to add sd card. The only reason I checked the contacts was because NFC wasnt working.
twanskys204 said:
Just emphisize how and why u would do that....im sure u could even solder the tab higher if it came down to it
Sent from my SGH-I317M using xda premium
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Click to collapse
The tab isn't on the lower at all.
Doesn't matter anymore though since The local corprate store exchanged it for me no questions asked. Took maybe 15 minutes!
Glad 2 hear
Sent from my SGH-I317M using xda premium
Refer to your device, such as baby
Has anybody intentionally destroyed their phone to get a refurbished one with little time left on their warranty? I want to know if there is a way I can successfully get a replacement from Sprint. My screen is in pretty rough shape, and based on what I've read, they won't replace it soley on a broken screen. (no digitizer damage) I know it's a bit underhanded, but I'm sure as hell not spending $270 on a screen replacement! Thanks in advance!
Sent from my SPH-L710 using xda app-developers app
WTF? If you're worried about the condition of your phone, don't treat it like crap. Next time around, maybe think about a screen protector and a case instead of trying to scam your way to a new phone?
Sent from my SPH-L710 using xda app-developers app
Lol, a screen protector and a case were the first things I bought for my S3. My phone has fallen twice since then and I have been SO glad I invested in the soft shell rubber case. No damage to the phone or screen whatsoever
jtkemp101010 said:
Has anybody intentionally destroyed their phone to get a refurbished one with little time left on their warranty? I want to know if there is a way I can successfully get a replacement from Sprint. My screen is in pretty rough shape, and based on what I've read, they won't replace it soley on a broken screen. (no digitizer damage) I know it's a bit underhanded, but I'm sure as hell not spending $270 on a screen replacement! Thanks in advance!
Sent from my SPH-L710 using xda app-developers app
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Click to collapse
The screen replacement is only like 178.50 with next day shipping there and back from samsung. And how are you almost out of warranty when the phone hasnt even been available for a year and you have a 1 year mfg warranty.
Sent from my SPH-L900 using Xparent ICS Tapatalk 2
Sprint won't help you at all since it sounds like you don't have TEP(they don't help anyway). And Samsung only covers manufacture defects and hardware defects. If the phone has physical damage then your warranty is voided with them
Sent from my SPH-L710 using xda app-developers app
Put it in the microwave for 8 seconds you'll fry the circuits..
evo4gnoob said:
Sprint won't help you at all since it sounds like you don't have TEP(they don't help anyway). And Samsung only covers manufacture defects and hardware defects. If the phone has physical damage then your warranty is voided with them
Sent from my SPH-L710 using xda app-developers app
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Samsung repairs busted screens under warrant its just not free, but it is about half the cost it would be out of warranty. Its not a bad deal since they replace the entire glass/digitzer/lcd assembly and then reinstate your warranty afterwards:thumbup: and its next day shipping there and back so you're only without your device for 3-5 days max. Typical turn around is 3 days, day you ship, day they receive, day they ship back. However if they are backed up sometimes they have it in their possession for a couple days while they do the repairs
Sent from my SPH-L900 using Xparent ICS Tapatalk 2
I was looking to NOT spend 200 dollars in the process. I love my phone but I also love my precious spending money...
Sent from my SPH-L710 using xda app-developers app
jtkemp101010 said:
I was looking to NOT spend 200 dollars in the process. I love my phone but I also love my precious spending money...
Sent from my SPH-L710 using xda app-developers app
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$200 is still cheaper then new phone.. Unless you find a good one on Craigslist with Clean ESN.. Screen protectors are a must! lol.. First thing that went on my phone.. have some scratches in protector, screen under is beautiful.
I'm an old iPhone user and I know with the iPhone if you cracked your screen, you could buy a replacement kit and spend no more than $50 bucks or so. Is there no replacement screens for the Galaxy S3?
There are, but the glass is fused to the display, making it extremely difficult to replace just the glass.
Sent from my SPH-L710 using xda app-developers app
davelikestacos said:
Lol, a screen protector and a case were the first things I bought for my S3. My phone has fallen twice since then and I have been SO glad I invested in the soft shell rubber case. No damage to the phone or screen whatsoever
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I was waiting on a case-friendly invisible shield to arrive in the mail when my screen damage happened.
Sent from my SPH-L710 using xda app-developers app
jtkemp101010 said:
I was looking to NOT spend 200 dollars in the process. I love my phone but I also love my precious spending money...
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Assuming you have insurance it'd be $150 for the deductible. If you don't then that's you fault. Get a protective case next time.
Stop trying to look for a illegal way out.
Sent from Pluto.
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