Hi all,
I am having problems with my mobile data connection frequently dropping out.
I am using it at home for tethering until my broadband gets fixed, and nearly every hour or so the mobile data connection drops, the green arrow is left flashing and it will reconnect in about 60 seconds.
Its getting really irritating now, sometimes it can be fine for hours, others it will go every 10 mins or so.
I also notice the same while out and about (still in area with top connection).
Does this sound like the issue where the phone is switching between HSDPA and 3G etc, as I don't get the triangle just the flashing green upload arrow.
If anyone has any advice to give i'd be grateful as i'll have to RMA it otherwise.
Phone is NOT rooted, has Jellybean 4.1.2 and is in the queue for the latest 4.1.2 build as far as updates are concerned.
Cheers
Did you tried factory reset?
Sent from Galaxy Note 2 via paid Tapatalk
ForbEx said:
Did you tried factory reset?
Sent from Galaxy Note 2 via paid Tapatalk
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I haven't no. Where would that leave me with regards to settings?
What would I need to set up again if I did that?
Related
OK, I have been dealing with this since I bought my GSII and cannot find any information about it.
Firstly I want to say that I am completely stock and unrooted.
My phone does not like to keep a stable data connection. About 50% of the time, when I try to do anything that requires a data connection (facebook, browser, gmail, etc.) the 2 arrows under the 2g/3g/4g icon will stick being grey and my phone just sits there "loading". I tried a factory reset, didn't install any apps, and also got a new sim card and the issue remains. It happens everywhere so it is not just a bad network connection.
I decided to post the question here because yesterday I was playing with my brother's GSII, and his did the same thing.. So it made me think that maybe it wasn't just me. Has anyone else experienced this? Or does anyone know what might be the cause?
Edit: I set my phone to use 2g only, and the problem vanished.. So it doesn't like to connect to 3g/4g.
Sent from my SGH-T989 using xda premium
Try going to your mobile network connection settings, choose access point names, hit your menu button and click "restore defaults".. It may fix it, I had data issues and it did the job. Hope it works for you!
Sent from my SGH-T989 using Tapatalk
Do what the gut above me said. Also call Tmobile and tell them, they will refresh your data connection on their end. That will clear up three problems your having.
But if it's also happening to your brothers phone, it's a network error. Call Tmobile.
Sent from my SGH-T989 using XDA App
munzik said:
Do what the gut above me said. Also call Tmobile and tell them, they will refresh your data connection on their end. That will clear up three problems your having.
But if it's also happening to your brothers phone, it's a network error. Call Tmobile.
Sent from my SGH-T989 using XDA App
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I restored the apn settings and had Tmobile refresh my data connection, and it still happens. I noticed today that it's not just data, I'm also unable to call or text when it happens.. Tmobile just said everything tested normal so there is nothing they can do.. And I really don't think it's the phone so I don't want to exchange for a refurbished unless I have to.
Sent from my SGH-T989 using xda premiu
Its happened to me before. For about a week, the data connection just dropped. It would come back for a bit and later vanish. I called t-mobile and they guided me through routine steps (i.e. taking the battery out, rebooting, resetting) but nothing seemed to work. They really couldn't figure it out and later told me to replace the SIM. I can't remember if they shipped me one or had to go to the store but either way that relieved the problem. This was on an HTC HD2.
That might not be the case with you though. At one point in time all the phones under my name lost data connectivity just as you explain. This really had no solution but to wait it out.
Towle said:
I restored the apn settings and had Tmobile refresh my data connection, and it still happens. I noticed today that it's not just data, I'm also unable to call or text when it happens.. Tmobile just said everything tested normal so there is nothing they can do.. And I really don't think it's the phone so I don't want to exchange for a refurbished unless I have to.
Sent from my SGH-T989 using xda premiu
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Are you paying for teathering?
sgip2000 said:
Are you paying for teathering?
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No I don't use tethering, my download speeds are too slow where I live.
Sent from my SGH-T989 using xda premium
you mentioned your brother's is doing the same thing, its probably not the phone, but rather the cell tower your connected to is fuggin up. Try going 5 miles from where you currently are and see if its still happening.
Network error
Sent from my SGH-T989 using XDA App
Just in case it's not a cell tower or network problem . . . My SGS2, purchased in October, had the same symptoms as the OP. After trying everything the OP did, and more, I came to the conclusion that the firmware on the phone was corrupt. I used Odin to flash the factory stock ROM & Kernel images (2.3.5 at the time). There was a definite improvement in the faltering/hesitant/fail connectivity problem at that point, but it was still very subpar. So I then also flashed, again using Odin, the baseband ("modem") image - I did it twice for good measure. The problem was finally immediately solved at that point and I had very prompt loading of webpages, etc. Still working fine months later (and even better with a custom ROM). See the thread entitled "[Q]Is there a "true" factory restore for T-Mobile Galaxy S II?" for help about the seemingly same symptoms/problem you (and your brother) are experiencing. If your underlying problem is in fact the same as mine (and the poster of the thread I cited) then it's apparently either a bad factory flash or a post-factory corruption occurrence that is causing your problem . . . the coincidence of your brother also having the same problem aside. Good luck!
Sent from my SGH-T989 (now on GingerSnap v1.21) using XDA App
After rebooting my galaxy s3, for some weird reason it messed up my signal service. Now everytime I reboot my phone or even turn it on, the signal bars would stay grey (usually turn blue when working) and go from full to none. If i'm lucky, i would get signal for a couple seconds and then i would all of a sudden lose all of it again. Please help me.
Maybe try to flash a different modem with the modern flasher found in the android dev section?
Galaxy SIII via XDA premium
thatsupnow said:
Maybe try to flash a different modem with the modern flasher found in the android dev section?
Galaxy SIII via XDA premium
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Ive tried that, still no luck
What phone and rom are you on?
Sent from my SGH-I747 using Tapatalk 2
kevinvinzon said:
After rebooting my galaxy s3, for some weird reason it messed up my signal service. Now everytime I reboot my phone or even turn it on, the signal bars would stay grey (usually turn blue when working) and go from full to none. If i'm lucky, i would get signal for a couple seconds and then i would all of a sudden lose all of it again. Please help me.
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Do you have IMEI intact?
Install the app called "Network Signal Speed Booster" to increase the signal strength on your android mobile.
I have no signal on my galaxy nexus. It just started doing this today, haven't had a problem for 3 months or so. It just started today, and once in a while there is a little R above where the signal bars would normally be. How do you fix this?
The R is for roaming and just go to settings then mobile settings then click on system select and click on home only and also click on network mode and just click on CDMA/EdVo auto and that should help it to not roam and stay on sprints signal hope that helps ..let me know if u need any other help and also make sure u updated to latest PRL
Dude mine just started doing this yesterday look at top right of screen shot no signal !!
Sent from my Galaxy Nexus using xda app-developers app
Mine did the same thing too -- lost signal - Google GSM play store phone that was less than two weeks old.
After few reboots trying to diagnose the issue, the IMEI changed to UNKNOWN in the "about phone" -> status
/factory was intact and undamaged - a backup of /factory - showed that none of the files had changed. The radio appears to have failed..
Called Sammy and got replacement cross-shipped - and sent the broken one back..
Got a new Sim card works fine
Sent from my Galaxy Nexus using xda app-developers app
Mines done this several times and it always took about two reboots to get a signal again. It said I needed to insert a valid sim card...
Sent from my Galaxy Nexus using xda app-developers app
Even without a a sim I used to get bars and "Emergency calls only" - After it flacked out, I would no longer get any bars.. when I tried to search for networks it would error out immediately. I tried three different sims, none of them were recognized..
Once in a while, my phone will loose data connection. The 'data icon' in the status bar, turn from blue to grey and the only way to get data working again, is to reboot the phone.
Had it happen a couple times now. Airplane mode toggle on/off works to fix it.
Mine losses connection when I leave a WiFi network. Also here and there it looses signal so bad I have to go into airplane mode and back to land mode.
Sent from my Galaxy Nexus using xda app-developers app
Ieatnoobs said:
Mine losses connection when I leave a WiFi network. Also here and there it looses signal so bad I have to go into airplane mode and back to land mode.
Sent from my Galaxy Nexus using xda app-developers app
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Mine is doing the same thing whats going on? How do you fix this problem? Is it ST network issue?
Hmm last time airplane mode didn't work for me. Will try again next time. I also think it happens when I leave wifi.
take out your battery and then restart your phone. if that does not work. check in your network settings and make sure you are on the correct network for your carrier. if that still does not work, go to your local store and see if they can warranty you out a phone or check your settings
GRICKMAAAZ said:
take out your battery and then restart your phone.
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It's not neccesary to take out the battery, a restart of the phone is enough. It's just an annoying problem.
lesonal said:
Dude mine just started doing this yesterday look at top right of screen shot no signal !!
Sent from my Galaxy Nexus using xda app-developers app
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Ive got the same issue!!!
It started yesterday as well, Ive tried almost everything but nothing works, Im waiting for tuesday to come to go to my carrier store if they can do something for me
IsonNick said:
It's not neccesary to take out the battery, a restart of the phone is enough. It's just an annoying problem.
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I understand that but there has to be fix right? As soon as i reboot the phone it works but it seems like whenever it changes cell towers signals it locks up again. Crazy thing is all the signal bars on my phone are full green, but have no data until i reboot.
Anyone that has a sprint note 2 all of a sudden lose data connection for like a few minutes? If so have yall found a fix? Kinda annoying when the time you really need the phone the internet isnt working right away. Other than that the phone is still amazing!
Sent from my SPH-L900 using xda app-developers app
hey mate.
same problem here in Italy with TIM operator.
They said me that is a problem of cell location as the problem occours only when I am in some location in my city and not, for example, in my work city (Milan)
Furthermore, I have not experienced this problem with other operators which I tried so in my case it's absolutely a provider problem! Have you tried another sim card?
(I'll descrive my problem as you can say we are talking about the same: when I'm connected (and only when I am!) I see the icon H/3G in the top right of the device. In few minutes this icon disapppears and for 1-2minutes I'm not able to use data connection, even if the data is still active of course!After this short period the icon appears again and so on and on!).
darodiho said:
Anyone that has a sprint note 2 all of a sudden lose data connection for like a few minutes? If so have yall found a fix? Kinda annoying when the time you really need the phone the internet isnt working right away. Other than that the phone is still amazing!
Sent from my SPH-L900 using xda app-developers app
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Happens to me randomly too!
Well, at least it's not just me. Don't know if that makes it better or worse. Awesome phone, but this has been annoying lately because it keeps going out at really inopportune moments. Guess it's just a tower thing.
Hey everyone,I have an International N7105 on EE (UK)
Been running fine since I've had it and have been running some different roms.
Today I haven't been able to use mobile data, does anyone know of any problems with the network,or is it me?
I have signal, can make calls and send texts but no internet. Checked apn settings a million times and tried formatting and re-flashing my rom
The next step is reverting back to stock, but I was hoping there might be an easier solution.
Any help would be great,thanks
This may sound stupid but have u turned mobile data off? Have you run out of data from EE i dont know how it works when you hit your limit with them, my friend is on ee just checked his phone seems fine,
Sent from my GT-N7105 using Tapatalk 4 Beta
E_Goldstein said:
This may sound stupid but have u turned mobile data off? Have you run out of data from EE i dont know how it works when you hit your limit with them, my friend is on ee just checked his phone seems fine,
Sent from my GT-N7105 using Tapatalk 4 Beta
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Got about 700mb left haha, data is enabled.
I've just flashed back to stock via odin so I'll see how it goes.
Zibbsy said:
Got about 700mb left haha, data is enabled.
I've just flashed back to stock via odin so I'll see how it goes.
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from Twitter mate
EE @EE 20m
Sorry about the intermittent problems with data on 4GEE today – we’re working hard to get superfast speeds back up for everyone right now
E_Goldstein said:
from Twitter mate
EE @EE 20m
Sorry about the intermittent problems with data on 4GEE today – we’re working hard to get superfast speeds back up for everyone right now
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what is my life :'(
at least I have my nandroid
That being said, I had no internet at all, not even 3g? hmmm
Zibbsy said:
Hey everyone,I have an International N7105 on EE (UK)
Been running fine since I've had it and have been running some different roms.
Today I haven't been able to use mobile data, does anyone know of any problems with the network,or is it me?
I have signal, can make calls and send texts but no internet. Checked apn settings a million times and tried formatting and re-flashing my rom
The next step is reverting back to stock, but I was hoping there might be an easier solution.
Any help would be great,thanks
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in about device.does it say:baseband unknown?
If yes just flash modem zip
Go to google type ee internet setup and send yourself the internet settings I had this problem im in UK and I have to do it sometimes to get internet back hope this helps
Sent from my SAMSUNG-SG-N7105 lte using XDA Premium 4 mobile app