Yesterday my completely stock Nexus started a constant boot loop. I have tried doing a factory reset and cache wipe via the recovery menu out of the bootloader, but each time it does nothing and reverts back to the settings it was using. I have tried using the Galaxy Nexus toolkit and Nexus root toolkit, but neither will work because the bootloader will not stay unlocked. It will unlock initially, but after the required restart it reverts back to locked again (it also does not clear user data at all). I have called Samsung about it and the lady assured me it was a software issue and wanted to charge me $70 for it to be fixed (over the phone mind you), so I figure if it is a software issue (personally I think it is a hardware issue), you guys could help me much better than she could. Thanks.
Have you tried Wugfresh Toolkit? Use the unroot option and it should take everything back to stock.
From there, unroot again, see if that works since its a one-step thing (you don't have to do anything with your phone except plug it in)
I have tried to use it, but the phone will not stay on long enough to go through the root process, and even if it does, the bootloader does not stay unlocked through the initial load.
It's an hw issue, most likely.
Sent from my Nexus
bk201doesntexist said:
It's an hw issue, most likely.
Sent from my Nexus
Click to expand...
Click to collapse
I have contacted Samsung again and the reps refuse to believe it is hardware "because it is still turning on" and want to charge me $70 to talk to a technician. Does anyone know of a way to directly contact someone who knows what they are talking about.
Get logs (logcat, kmsg) and show them
Sent from my Nexus
Have you tried using fast boot commands to unlock bootloader?
Sent from my Galaxy Nexus using Tapatalk 2
Related
So today I was minding my own business, riding the subway and listening to some music when my Galaxy Nexus decides to reboot itself. After this, it gets into a reboot loop (never getting past the Google logo).
I tried restarting the phone into fastboot mode and using the recovery option, but I end up getting the icon of the android on its back, chest plate open and a red exclamation triangle thing coming out of it. I assume this is bad
A little back story... this is the GSM/Euro Galaxy Nexus. I've been using it for close to 6 months most likely and have never rooted/unlocked it. In actuality, I don't think I've ever done anything with it out of the ordinary (like I have in the past with other android devices). In fact, I don't know if I ever even plugged it into my PC via USB before (thus no drivers, may have never set it to USB debugging enabled).
Is there anything I can do here? I tried looking at a few options (Such as the WugFresh Galaxy Nexus Root Toolkit, which has a Stock resetting option), but since I never enabled USB debugging and installed drivers before the phone decided to go and brick itself, I don't know if I'm actually stuck...
What do you think? Is there an option I have not yet considered? Or am I going to try and convince Samsung to honor my warranty or something?
Moved to Q&A, please pay attention next time where you are opening a new discussion
When you see the android on its back you have to hold vol. up + power to enter the options.
There you can wipe data and reboot to see if it will boot up again.
If that doesn't work you can try flashing the stock images. Those will require you setting up fastboot on your computer. There are many guides on how to do all of that.
Good luck.
If you can get into Fastboot mode just fine, then hook it up to your computer and flash the stock images. It'll revert you back to stock fresh and you can go from there.
We also need to teach people how to debug at basic level at least. If we just teach them how to solve it without caring about what went wrong... they've got the phone might as well learn a few things more.
And yea, i know most couldn't care less. Also, this is no brick - this word very much starts to annoy me when it is incorrectly used and that seems to be getting typical around here. Most likely wiping data/factory reset from stock recovery will allow op to boot up again.
i had the same happening to me under stock. after quite some time it went into a bootloop out of the blue.
this:
bk201doesntexist said:
Most likely wiping data/factory reset from stock recovery will allow op to boot up again.
Click to expand...
Click to collapse
solved it. my data was gone, but at least the phone worked.
then i decided to root and use a custom rom and it never ever happened again.
bk201doesntexist said:
We also need to teach people how to debug at basic level at least. If we just teach them how to solve it without caring about what went wrong... they've got the phone might as well learn a few things more.
And yea, i know most couldn't care less. Also, this is no brick - this word very much starts to annoy me when it is incorrectly used and that seems to be getting typical around here. Most likely wiping data/factory reset from stock recovery will allow op to boot up again.
Click to expand...
Click to collapse
Sure we do but as long as :
1. people start threads that suggest they bricked their phone and
2. all they had to do is Google some around to discover that what they see is a stock recovery and
3. discover what they can do to solve their problems (like most of us do to solve our problems)
I think they couldn't care less about debugging... How sad as it may be.
If you discover problems with a device that is sold as much as the GN it is highly unlikely that you were the first to have that problem. If you are: just post away.
My phone cannot turn on and charge.
Also it cannot connect with usb.
Before brick, its 4.04 CM9. One day its shut down but it can still go to recovery mode.
When I use CWM to wipe data and flash ROM. Its shut down and cannot turn on again.
I have the same problem like you
seinch said:
I have the same problem like you
Click to expand...
Click to collapse
Do u solve the problem?
I don' solve the problem... May be i will go to Samsung SAT
anyone can help me
This also happened to me, I was never able to fix it though. Couldn't restore through CWM and the gnex tool kit wouldn't flash to stock. ODIN flash failed on me too and now my phone sits at the yellow triangle screen. I ended up ordering a new Nexus and am going to try to sell the other one.
Sent from my Galaxy Nexus using xda premium
Have you tried manually flashing the stock images through fastboot? If you have the i9250 (GSM Maguro) Please follow this guide on restoring to stock using the fastboot method. It has helped me before. http://forum.xda-developers.com/showthread.php?t=1366806
racerklm said:
Have you tried manually flashing the stock images through fastboot? If you have the i9250 (GSM Maguro) Please follow this guide on restoring to stock using the fastboot method. It has helped me before. http://forum.xda-developers.com/showthread.php?t=1366806
Click to expand...
Click to collapse
fOR the step 4) Boot your phone into the Bootloader mode
my phone cannot turn on , so how can i boot my phone into Boorloader mods?
same problem here bro. sucks. wont turn on. BS
I once had a similar problem. Thought my phone was bricked and was trying all day to recover. Eventually the battery died and it wouldn't turn on or charge even when plugged in with a wall charger. I had to find a different (charged) battery to put into the phone, then was able to boot and recover.
mayhem32 said:
I once had a similar problem. Thought my phone was bricked and was trying all day to recover. Eventually the battery died and it wouldn't turn on or charge even when plugged in with a wall charger. I had to find a different (charged) battery to put into the phone, then was able to boot and recover.
Click to expand...
Click to collapse
i had tried it before, but still not working. I had used three different (charged) battery. But also cannot turn on.
I find Unbrickable for nexus S, Is there any software like that for Glaxy Nexus?
Rguys I have the answer to this. I had problems and fixed my phone with ease (ish =p)
Not required (if you can turn your phone on do these steps)
1. Your gonna need dropbox(decent amount of space I needed 2.5 GB)
Stuff you need (if your phone can't turn on, do this anyways)
2. Wug's Galaxy Nexus Toolkit
3. Experience. =p
Who wants and still need to fix their nexus device from an annoying bug???
Me , please
Well since a toolkit (and not understanding how to use it) was what originally fuxored you guys....
Why not try to recovering by using one again hahahahaha.....right ?
You do not need a toolkit of any sort.
And what exactly is dropbox supposed to do for you if your phone won't get online ?
Common sense should dictate not to use something that screwed you over (the first time it's a mistake, the second time it's not a mistake anymore).
Common sense should also tell you that a person that just joined the site last month and has 28 posts with a donate button might not have your best interests in mind.
But hey, it's the intarwebz.....toss logic to the wind.
If you are unable to go into recovery or fastboot mode, then I'm afraid you are hard bricked and there really isn't anything you can do apart from return it to Samsung (hoping they will actually fix it or replace it). At the moment, there is no Unbrickable mod for the Galaxy Nexus.
I can go in Bootloader, but can't load or install Recovery
Error: FAILED (data transfer failure (too many links))
The battery won't charge either in Bootloader so I need to wait for an external battery charger from eBay, in the mean time I am showing some love to a NEXUS S bought on Craiglist yesterday.
;-(
why don't use Jig??
This is the one reason why I don't wanna root. I'm afraid of my device becoming a full brick. I know that Wugs will unbrick and restore a bootloop or a GNex that is stuck on the Google logo, but has anyone found out if you can UnBrick a GNex that won't turn on?
So I was rockin' my 4.1 rom earlier and listening to music when my headphone cord got stuck on my chair and my phone fell off my desk to the ground. Everything was still going but my touch screen stopped working. I hit the unlock (power) button and it would show the correct unlock screen but I could not slide to unlock.
I pulled the battery and ever since then my phone would not boot. Stuck in boot loops, etc. I tried restoring from Nandroid (even back to my 4.0.4 image) and it would get stuck on unable to load /data at the end. I eventually went back and installed Nexus Toolkit 7.0 on my home pc and proceeded to load the stock 4.0.2 back on and root. However, it still is stuck in a boot loop. I'm now at a loss of what to do. My sd card has already been wiped and my phone is still not booting.
I'm at your mercy if anyone can give me any direction - please!
jedil1c1ous said:
So I was rockin' my 4.1 rom earlier and listening to music when my headphone cord got stuck on my chair and my phone fell off my desk to the ground. Everything was still going but my touch screen stopped working. I hit the unlock (power) button and it would show the correct unlock screen but I could not slide to unlock.
I pulled the battery and ever since then my phone would not boot. Stuck in boot loops, etc. I tried restoring from Nandroid (even back to my 4.0.4 image) and it would get stuck on unable to load /data at the end. I eventually went back and installed Nexus Toolkit 7.0 on my home pc and proceeded to load the stock 4.0.2 back on and root. However, it still is stuck in a boot loop. I'm now at a loss of what to do. My sd card has already been wiped and my phone is still not booting.
I'm at your mercy if anyone can give me any direction - please!
Click to expand...
Click to collapse
Try restoring using ODIN
the process wipes all data, but since you said its already wiped that shouldnt be a problem for you.
IF it still doesnt work, then it isnt software, but rather hardware, and you should probably go get that fixed
good Luck
Return To Stock Using Odin:
http://forum.xda-developers.com/showthread.php?t=1620036
I have Verizon GN, can I still use ODIN?
jedil1c1ous said:
I have Verizon GN, can I still use ODIN?
Click to expand...
Click to collapse
Yes you can still use ODIN,
as ODIN is software for samsung phones,
just make sure you use the zerizon file ratehr than the sprint..
or there could be dragons ahead
but there will always be a way to return to stock
Although, i would use this, because it is mostly aimed towards Verizon Users..
http://www.galaxynexusforum.com/forum/rescue-squad/4707-how-return-stock-using-odin-vzw-gsm.html
Sorry for assuming you had sprint..
I dont know what was going on in my head
I found the correct VZW version within XDA... thanks for the tip... I actually have it running right now (fingers crossed).
Good Luck,
hopefully you get your phone back online
Wolfbeef123 said:
Good Luck,
hopefully you get your phone back online
Click to expand...
Click to collapse
Unfortunately, even after using ODIN I'm stuck in the boot loop. It must be busted hardware. Guess I will have to use the Samsung warranty service. Stink.
jedil1c1ous said:
Unfortunately, even after using ODIN I'm stuck in the boot loop. It must be busted hardware. Guess I will have to use the Samsung warranty service. Stink.
Click to expand...
Click to collapse
If you got your phone from Verizon, try them first. Easier than dealing with Samsung directly
harveydent said:
If you got your phone from Verizon, try them first. Easier than dealing with Samsung directly
Click to expand...
Click to collapse
I actually bought it through Amazon and called them and they said go to Verizon even without the purchased insurance.
My phone looks mint though so I'm very hopeful that I will receive service from the Verizon store.
Does the lock icon show while looping? You might think about a shot in the microwave for 3 seconds (don't take me seriously.....well maybe)
good day.
chopper the dog said:
Does the lock icon show while looping? You might think about a shot in the microwave for 3 seconds (don't take me seriously.....well maybe)
good day.
Click to expand...
Click to collapse
I did flash lock it with ODIN... so the unlock icon does not show. It boots to the animation and then restarts after it shows for 5 seconds. I think the touch screen is malfunctioning and causing it to reboot.
Can you turn it off and then turn it on while holding volume down and up at the same time (i.e., can you boot into fastboot/bootloader?)
If so... it's not over yet.
However, if you dropped it it's probably hardware. But if you can get into the bootloader, at least you can lock it before bringing it in.
looks like your nand chip failed. had the same problem with my S2 and even a JTAG didnt fix it, had to send it to warranty to have the board replaced
Hi. I am a newbie on the forum so pardon me if I have posted in the wrong section.
I have a Samsung Galaxy Nexus i9250 that I purchased under a 3 year agreement with Bell not too long ago, perhaps in May. One day I left my phone connected to my PC so I could transfer some video and picture files that were on there. After the transfer finished, I then proceeded to remove my Nexus from my PC. After a while, I noticed it restarted because the screen went blank and I heard it vibrate because it was on my desk.
My phone is encrypted, so when the phone restarts, or you turn the phone off, and on again, you need to enter a PIN to decrypt the storage. When I entered the PIN, the Nexus froze and then restarted, leading me to the exact same screen I was at previously. Now, I attempted to enter the boot-loader and go into recovery mode, but each time I went into recovery mode, the phone restarted normally. There were a few times I would see the android guy with what looks like a globe sticking out of his chest and a bar below him which probably meant recovery, but my screen would flash back and forth and eventually stick.
I took the phone in only to be told that the system image in the Nexus is corrupted and that it wouldn't be covered under the warranty. At that same time, I decided to go back home and see if I could work with anything. I attempted to use ODIN to put ICS 4.0.4 back on the Nexus, but in between the process, ODIN failed, and now I am left with a phone that can not turn on, go into recovery, or anything else it should.
I'm at a loss here and I'm wondering if anyone else would have any suggestions at this point. If I have to send it in, I'm okay with that, but if there is something that can be done from my PC, I would like to attempt that first. Thank you for your help.
Does anyone think they may have a solution?
Give this a try if it is truly bricked. Apparently it works wonders though I'm not sure if it will work in your case.
Unlawful said:
Give this a try if it is truly bricked. Apparently it works wonders though I'm not sure if it will work in your case.
Click to expand...
Click to collapse
Thank you so much for your help. By using that program, I was able to boot back into ODIN mode and upload ICS 4.0.4 back on it!
Eazy_Going said:
Thank you so much for your help. By using that program, I was able to boot back into ODIN mode and upload ICS 4.0.4 back on it!
Click to expand...
Click to collapse
Woot, gotta love happy endings!
I'm sure this is a common theme on these forums, but I managed to soft-brick my Samsung Galaxy S6. After successfully rooting and unrooting my phone (several months ago), a few days ago I decided to turn off developer options so I wouldn't tinker with them and mess something up. But lo and behold, I hit the OEM switch, and now my phone is stuck in an FRP lock loop, and flashing Odin does nothing because the lock still blocks it. I took it to a Samsung professional who (despite actually wanting to help) said their computers couldn't do anything because it would register that the phone was modified, and they had the same tools as me anyways. He suggested that I get an independent company to reroot the phone, if that would even work through the OEM lock. Would that work? If anything, what I really want back is the internal storage on the device, so my pictures, videos, etc. Is there any hope for recovering either my data or the phone itself? The data is probably more important, considering the phone was giving me issues already before it bricked, so I don't mind losing that as much. But fixes for either would be much appreciated! (Also see: http://forum.xda-developers.com/har...physically-removing-internal-storage-t3465151)
So saying that you can do an emergency restore function through smart switch would be a no go right?
Sent from my SM-G935F using Tapatalk
Correct