[Q] HOX overheating after 5-10min - HTC One X

Hello everybody,
my cousin had his (pretty new) HOX plugged to the wall and it charged normally.. But suddenly he noticed a power blackout and pushed his phone out immediately. This event happened 1 week ago.
And now he can use his phone pretty normally, even charge it. The only thing is: It get' s freaking hot after a short period of time and kinda locks or hangs up, that means the phone doesn' t react to the user's interactions..
Also he told me that the notification LED is blinking red/green , but I' m not sure if he meant that it did just after the black out or that it means it is still blinkin'. I can' t check it at the moment, cause he isn' t reachable.. :/
He sounded really worried and I told him this is a case for the warranty and he calmed down now.
Anyways I tought I should give this forum a try, since the most of you are real pro' s .
I appreciate any help. :good:
Regards from Germany,
~Nobody
P.S. Just for my curiosity: What did actually **** up, I mean which phone part? I think it must be the cooler or the processor, since this sounds like the problems you get after overclocking, isn' t?

Red/green blinking means the battery is over heated > 48 c.
Has he tried a factory reset?
If that doesn't help its a warranty job, I wouldn't say anything about what happened and just say its over heating a few of my friends had the issue and the phone got replaced
Sent from my HTC One X using xda app-developers app

I have a simple problem, i think i fried the head phone jack. my phone wont go under 40c lol. after 2 or 3 minutes of use, it jumps to about 50c

Related

HTC Desire overheating

My HTC Desire has a serious issue with battery life. Although I shut down most programs and connections, the battery lasts about 3 hours only. Also I have noticed that the phone gets quite hot on the back by the micro SD card. Do you think that my phone is faulty?
I posted the same question on,
http://www.htcdesireforum.com/htc-desire-troubleshooting/desire-overheating/
but not many inputs, does anyone else got the same issue?
mmmm 3 hours? i think its faultly.. my one last more or less a day with normal usage. gets warm when i use it a lot.
checkout the thread on excessive battery usage before you deem it as faulty.
ardsar said:
checkout the thread on excessive battery usage before you deem it as faulty.
Click to expand...
Click to collapse
can you please point me to the right thread? thanks.
coolfx35 said:
can you please point me to the right thread? thanks.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=666404
There are many tips in this thread and how to identify which application is using the most battery, and which are causing the device not to sleep correctly. Its a long thread, but worth the read.
If it is only lasting three hours no matter what you do, and it's getting THAT hot, then yeah... I would say there is an issue. Maybe it is shorting out somewhere. I would take it back if I were you. It can have poor battery life under VERY heavy use, but that's still pretty extreme... and I have never seen my battery get above 39c.
I had this last night, but only while I was charging the phone. I pulled the battery & it was around the microSD that was hottest. Took it out & replaced n rebooted...haven't had any problems since.
Doub't the microSD caused the problem but might be worth a try. Either that or when I rebooted I didn't start the app that caused the overheating.
Does it overheat if you just do nothing with it when u reboot?
cbanbury said:
I had this last night, but only while I was charging the phone. I pulled the battery & it was around the microSD that was hottest. Took it out & replaced n rebooted...haven't had any problems since.
Doub't the microSD caused the problem but might be worth a try. Either that or when I rebooted I didn't start the app that caused the overheating.
Does it overheat if you just do nothing with it when u reboot?
Click to expand...
Click to collapse
So far it doesn't happen, I will keep you guys posted.
thanks for the help.
Hot Battery
I received my HTC on Tues night and within half an hour the palm of my hand was burning inside and yet still not healed (Thurs AM). P10 of the safety guide says this is nonionizng radiation (sounds unhealthy). I believe that the aerial is just beside the SIM and card slot and holding this next to your palm is warned against in the manual. Bit strange since that is how you would hold a PDA. However, I informed my service provider (Three) and they said it must be a fault so are replacing (with new apparently). Slighlty concerning however I will reserve the option to refund until I see the new handset. I might add that I have HTC's XDA Guide for bus. and that battery also gets very hot, but not as quick! Why put an aerial next to a battery, the combination of the two, I beleive is casuing heat issues.
my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!
StrongOneX said:
my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!
Click to expand...
Click to collapse
56c?! That's probably the highest I've heard of? What are you doing when it gets that hot, charging?
Sent from my HTC Desire using XDA App
GANJDROID said:
56c?! That's probably the highest I've heard of? What are you doing when it gets that hot, charging?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
My phone was charging, WiFi was ON and I was browsering the internet, then i watched a movie. suddenly it started to smell like pommes frites. The phone was lying on a sleeping bag ( which is air tight and works like a heat shield ) and seriously it almost went flame on! lol
StrongOneX said:
My phone was charging, WiFi was ON and I was browsering the internet, then i watched a movie. suddenly it started to smell like pommes frites. The phone was lying on a sleeping bag ( which is air tight and works like a heat shield ) and seriously it almost went flame on! lol
Click to expand...
Click to collapse
I would seriously reconsider your usage when charging. The highest mine has gotten was 40c. Just take into account that the bottom of your screen will also get near that temp, so be very careful
Sent from my HTC Desire using XDA App
reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b
berre said:
reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b
Click to expand...
Click to collapse
Erm, no.
I'd consider mine overheated if it gets over 35c.
StrongOneX said:
my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!
Click to expand...
Click to collapse
Wow, thats hot. Farrr too hot
berre said:
reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b
Click to expand...
Click to collapse
highest I've seen is 38°C, I believe above 45 is extremely hot
I've had to send mine back to HTC for "stress testing" as mine can't even get past 33°C without going into a reboot loop . It gets that hot just with some light use of GPS + Maps or Mobile Internet + Browsing.
Hopefully they at least replace the MoBo or possibly even the whole phone doubtful though...
hehe, my active holder in the car is in such a place I aim the vent/blower at the back of the Desire. No overheating while navigating with the airco on!
But I guess having something this fast (1ghz) in such a small package which uses quite some power as well means it's going to be hot real fast.
Although I don't find the Desire -that- much warmer/hotter than some of the other phones I've owned.
I guess when your Desire gets really hot (over 40C-45C or something) you can always give HTC or the warranty service a call. Perhaps when some parts don't sit properly on the cpu (something like a cooling frame or whatever), temperatures will rise a lot. And might even cause the phone to reboot.
Hi, I had similar problems that is very evident when i started playing games. I sent back to HTC 3 times before they finally replaced my mobo. I suggest you guys do the same

Overheating, random reboots.. out of warrenty

Hi, I have a HTC desire, its nice but it gets hot latley when playing games like angry birds for a bit when the battery drops to 20% or so, and I plug in in.. it starts doing reboot cycle.. I think it only happens until the phone cools down.
I know the only real fix for this is a new mainboard, but I am not under warrenty..
any suggestions on how to live with it, or work with it.. someone told me a bad sim card or sd card might do this to the phone... I have already put 2.3 on it and factory reset and such...
thanks
How old is it? In the eu the warranty is 2 years.
Sent from my Motorola Startac running Atari 2600 software!
Wow, good to see im not the only one. I have the same problems, and depending on the rom they get worse or better. im running CM7 now and i have little problems, but when i was running the ICS beta it happend a lot, both on and of the charger and in my pants pocket or out.
If its overheated and i take out the battery i can smell a sort of molten plastic / overheated electronics smell.
for me it was the same - main problem is motherboard.
in the end service center exchanged for me motherboard and now this problem is gone.
but before this exchange i did following:
* decreased max cpu speed to 576-768MHz (via SetCPU)
* in one of old kernels I was able to manipulate with CPU voltage level, so i was decreasing it for all freq. which was used by me.
* charging only via PC usb ports - when it was able to be fully charged and not overheat
but the proper way would be only to bring your device into service center...
I would also suggest decreasing the max speed
might be that sleep mode doesn't work entirely as it should in some roms, not making the CPU frequency drop enough when the screen is off.
And your device might be getting old and wear is starting to show.
If it's actually damaged, replacing parts may be the only solution
This is a known problem for the first devices. The solution is to change the motherboard, of course at the service center.
mephoneisjunk said:
Hi, I have a HTC desire, its nice but it gets hot latley when playing games like angry birds for a bit when the battery drops to 20% or so, and I plug in in.. it starts doing reboot cycle.. I think it only happens until the phone cools down.
I know the only real fix for this is a new mainboard, but I am not under warrenty..
any suggestions on how to live with it, or work with it.. someone told me a bad sim card or sd card might do this to the phone... I have already put 2.3 on it and factory reset and such...
thanks
Click to expand...
Click to collapse
You need to pick a good firmware I worth Runnymede AIO V 5.0.1 Special Edition-> Base Runnymede 1.22.461.2 Official Sensation sense 3.5 Android 2.3.5 [CM7/r2] [STOCK] [AD2SDX] [A2SD] [BEATS] [RCTWEAKS] [Aroma Touch Installer]
no problems found! the same problems arise Earlier.
How did you void your warranty? Rooting or installing custom does not void hardware warranty. At least I got my pvt1 motherboard replaced even when I had rooted and used superglue to fix some broken plastic under back cover.
Sent from my HTC Runnymede
Ya, the phone is just out of warrenty, it really is only 1 year in Canada.. no ifs ands or butts...
But the phone only seems to do the reboot loop when I play angry birds when the battery is low and or when I play angry birds when the phone is charging ..
I think it happend once in google street view...
in other words intense apps... that make the phone warm up and then the sensor tells the phone to restart to protect the processor from overheating, but when the phone reboots the thing is still hot so it keeps rebooting.. only solution is to take the phone battery out and let it cool..
I guess this problem could get worse but it doesn't happen with normal web browsing at this point. I might have to live with it until I find someone to replace the mainboard cheaper than HTC wants.. otherwise not worth it.
I guess lowering the CPU max might be great so it doesn't overheat in the 1st place, I will try that.
I don't really understand rom, I have 2.3 gingerbread, is there something else I can change to perhaps get a better radio signal on this puppy ?
THanks GUys
I have this problem, although until recently it only when trying to use it as satnav.
I'm glad to hear it's a known problem though.
I contacted my provider and they said perhaps the battery is getting tired and causing it to reboot due to lack of power. I pointed out that it was the other components near the sim & sd card slots that were getting hot, not the battery, so they sent me another one. I did buy another battery too and that has made no difference either. As soon as I rooted the replacement phone it started getting warm too. I'm also pretty sure that the "replacement" was a refurbed one, since the optical joystick doesn't always respond and when typing msgs sometimes the vibe feedback stops working mid-word.
It's very frustrating not being able to use it for navigation any more (although it works happily with My Tracks for recording routes).
However since I've rooted it, I don't think I'd get away with requesting another replacement phone. I've tried installing other rom's that might run cooler, but when I do they always lock at the HTC splashscreen and I have to restore nandroid backup.
Hello,
i'm new to XDA developers. Should i buy this phone? I'm thinking about it these days but i'm not sure if it is worth. Thanks for your answers.
The same Problem on my Phone! While charging i can not use my Phone.
My solution: Don't touch while charging. :-(
I think I have same problem...my Desire in regular use get worm at 35% and at 38% burns my hand...and what is wors,for 15/20 min. regular use(not havy or gaming) temp. rise from 28% to 37% but something confuse me...last night I play 3d games for an 1 hour and at 20 min. I put it on charger and continue to play games and 40 min. later temp. is 40% and stil no reboot but butom side of phone(not battery...front side (buttons and screen) and back side) is so hot that I can burn my hand on it. I put statistic that battery indicator show(time,%,temp.). So is it like that to you guys? Is your phone have that heat thing for 15 min. of regular use?
Its pic of last night 3D gaming and its all statistic of temp./ % / time...
setCPU sorted this issue for me
mld0491 said:
setCPU sorted this issue for me
Click to expand...
Click to collapse
Ok, sounds promising. Can you elaborate on that a little bit please? What settings did you use etc?
Ahhhhh.... My gf phone having this issue.. and i think the problem is the sdcard, class 2 and use it for a2sd..
But, i tried to unroot the problems still happen, even without sdcard, the best way for me is leave this phone.. :-(
Sent from my PG86100 using xda premium
If still in warranty, call HTC.
Sent from my HTC Desire using Tapatalk
timwb said:
Ok, sounds promising. Can you elaborate on that a little bit please? What settings did you use etc?
Click to expand...
Click to collapse
simply installed it, and it had it run at lowest speed on idle so it could remain cooler
(you can check the settings on it to see what it runs on idle and modify to your needs anyway)
I have similar problem like yours. I suspect the problem is come from SIM because there is no this kind issue happened IF turn to flight mode or tool out the SIM.
Sent from my HTC Desire using xda premium

Handset getting very hot

Hi all,
I know this has been asked before but instead of hijacking someone else’s thread I thought it best to start my own.
I got the HTC one X last Saturday (07/04/12) I have been messing around and getting used to the phone for a week now as I was an iPhone user. So I have not done much with the phone lately. Today I decided on my lunch break to play the game Where's My Water. After about 20 mins I noticed that the screen was very hot. In fact it was that hot it was uncomfortable to touch (mainly at the top) also the back of the phone (mainly at the top) was hot.
I know some people have mentioned that the handset get warm but mine is getting very hot, is this normal for this phone or would this be classed as a fault?? If this is a fault what should I do, contact HTC or go back to the retailer?
Thanks
As far as I know, you would check with retailer for replacement, if this turns out to be a defect. Mine never got that hot, but I don't remember playing for more than few minutes.
THanks schriss for a quick responce. I would also like to hear from other users who have done a bit of gaming on the phone to see if they also experience the same heat issue.
I have this problem too, but I've seen many others report this so I'm wondering if this is just the way the phone is made.
Is there any definitive way to find out how hot my phone gets, without relying on my feeling, such that I can send some actual numbers to HTC support/cross verify with you guys that this is actually an individual phone defect, and not just bad design present on all of the HOXs?
How much is infrared/laser thermometer?
---------- Post added at 03:24 PM ---------- Previous post was at 03:01 PM ----------
I just launched Shadowgun for 5 mins and phone got worm, not nowhere near "hot". It didn't become wormer and wormer, just stayed "worm".
mine tends to get really warm on charging and when im on a long duration call..otherwise its okay..
Official HTC Statement: HTC One X is normal to overheat
Well that's a big party pooper.
JayceOoi: My wife found the exact same link yesterday at work and sent it to me. I decided to try and call the retailer anyway and they agreed to swap it out. So today I have a new phone and will need to pop it on charge tonight and see what it does after a gaming session.
I know they can get warm but not the temps I was getting Fingers crossed.
It's subjective.. I guess until we all get infrared/laser temp, we can't compare. For me it never gets hot, its always either worm or very worm, but I would never call it hot.
Abernus said:
Hi all,
I know this has been asked before but instead of hijacking someone else’s thread I thought it best to start my own.
I got the HTC one X last Saturday (07/04/12) I have been messing around and getting used to the phone for a week now as I was an iPhone user. So I have not done much with the phone lately. Today I decided on my lunch break to play the game Where's My Water. After about 20 mins I noticed that the screen was very hot. In fact it was that hot it was uncomfortable to touch (mainly at the top) also the back of the phone (mainly at the top) was hot.
I know some people have mentioned that the handset get warm but mine is getting very hot, is this normal for this phone or would this be classed as a fault?? If this is a fault what should I do, contact HTC or go back to the retailer?
Thanks
Click to expand...
Click to collapse
I have this problem of overheating too...
which is also playing games mostly
at the top part too...
I knew how hot it was by using this app called batter indicator
it went to 55 degrees Celcius and as mentioned by the previous post it's normal
it always happens though, whenever I play games and have to stop
I'm also wondering whether I should check with my retailer
may I know where you got your phone from?
Abernus: How is the result of your new set?
for me i experienced this one time , i was just starting a call and i felt the phone is getting so hot next to my ear , i ended the call as soon as i can ( it was my boss , i dont htin he will belive me if i told her that i have to end up the call becaus emy phone is geytting hot ) and the device temp didn't go down so i turned it off for a while the turned it , it seemed fine after that
I noticed mine was getting quite hot today just in stand by mode it shut its self off after a while, think i may have a fault on the handset as when i checked to see how the battery was doing just before it shut down it was on 28%
This happened to me browsing for 20 minutes straight on the 1.28 OTA. The battery monitor was reading 55C. I do not understand the reason for all this heat. I guess I can see gaming getting it that hot, but browsing with no Flash?
Needless to stay I think I'm going to stick with the Galaxy Nexus for a while longer and send back the One X. Too many issues for a $700 phone.
Well after having my new handset for a few days now I can confirm it gets nowhere near as hot as the old one did. However there is a different fault now. The screen seems loose in one corner of the device.
I have been reading reports of screen flexing. When I press (not hard) on the bottom left of the screen you have hear the screen stick back down the pop up again. If you give it a slightly harder press it will stay stuck for a while and then pop back up. There is no visible gap between the screen but there is play in the screen. Not sure if I should take this one back or just leave it as the phone still works.
Well after having my new handset for a few days now I can confirm it gets no where near as hot as the old one did. Hwoever there is a different fault now. The screen sems loose in one corner of the device.
Mine went for 100% to 70% in 1 hour and i was not running anything on it, it got hot just under the camera, it went up to 45.9c , I checked running processes and facebook was using 10% my highest process, strange how i have never even used it, I killed it and it re-appeared, I decided to re-boot the phone and everything went back to normal.
I have not played a single game on my HOX since i got it, so much for ICS , and android closing down misbehaving software automatically.
John.

Overheating. Big Deal?

Long time lurker here. I have a One X I got on launch and it has been very good so far, no issues at all and great build quality. However, I noticed that today I had issues with getting a signal (had to restart my phone 3 times to get a signal) and then after charging my phone it got very hot and went from 100% to 64% battery in 8 mins. However, since then I have charged it and it seems fine again, battery back to normal. Is this just a one off or is it a sign than the phone is going on the blink? I don't really wanna return/replace it, so would I be sensible to just put it down to an anomaly or is this a sign that the phone is buggered?
Well it depends if you have a custom rom/mods/root/buggy apps. Sometimes it's just a blip in the Android system. It takes quite a bit of testing to point out the problem.
Sent from my HTC One X using XDA
Unfortunately this wasn't a one off. Tried charging the phone today and after being on charge for 7 hours, the phone got very very hot and the battery actually went down 20%. Going to return it. Shame, fit and finish was perfect on it
If you don't see any games/strange apps running in Task Manager, then yea, sounds like something wrong.
Might try Factory reset, just to be sure and don't rush anything when its setting up, don't do any reboots unless it asks, so that you don't interrupt any setup process. When I got mine, I didn't reboot for first few days (because I didn't even have a need to do that).
I just felt that my phone got overheat. When I download file using 3g. Was this normal?
Sent from my HTC One X using Tapatalk 2
The charge time on my phone was scandalous so hopefully that was restricted to the one phone also, took 12 hours one time to get from 40-80%.
To make things even better, I can't get my sim to work on my old phone now! Hopefully Amazon send me a new one pretty quickly
I got my new phone today but the fit and finish isn't so good. The volume button rattles which is annoying. The 3 soft keys also don't vibrate when I touch them which is strange. Anyone else had this problem?
Get betterbatterystats & see what's eating your battery,
Which app does the android battery stats show as your main battery consumptions?
As for overheating, get a temp app & see what its running at - although hot to touch, it might be in safe regions - HTC have said its completely normal to run at ie. 55c
Sent from my Xoom using Tapatalk 2

Opened HOX

Hi guys, so I had some problems with my htc one x, he was having some battery temp problems and I decided to open it. When I opened it i screw fell of, it wasn't screwed ok, I mean wtf HTC why do you make high quality expensive phone if this mistakes are going to happen. Anybody had this problem?
viizx said:
Hi guys, so I had some problems with my htc one x, he was having some battery temp problems and I decided to open it. When I opened it i screw fell of, it wasn't screwed ok, I mean wtf HTC why do you make high quality expensive phone if this mistakes are going to happen. Anybody had this problem?
Click to expand...
Click to collapse
Nope, can't you just reattatch it?
Never had that and opened mine 5 times
And HTC won't do anything, by opening it you've voided warranty
Sent from my iPad 2 using Tapatalk
What were you hoping to achieve by opening it anyway? If you had unusual temperature problems you should have just turned it off and sent it to repair center.
I'm rooted so I have voided my warranty long time ago. I wanted to check is it all ok cause my phone started to feel clumsy and first when I open it I see a screw falling. I reattached it but I'm very sad cause of my phone. The battery is just going crazy he turns off and gets very hot. Once I turned him off over night to charge and then from nothing he just turns on and wakes me up with that loud vibration. I really don't know what is happening with my phone
viizx said:
I'm rooted so I have voided my warranty long time ago. I wanted to check is it all ok cause my phone started to feel clumsy and first when I open it I see a screw falling. I reattached it but I'm very sad cause of my phone. The battery is just going crazy he turns off and gets very hot. Once I turned him off over night to charge and then from nothing he just turns on and wakes me up with that loud vibration. I really don't know what is happening with my phone
Click to expand...
Click to collapse
Btw if its hardware problem, which can be, rooting does not avoid hardware warranty.
Sent from my HTC One X
A little off-topic, but I think its absolutely hilarious when people say "He".
"He gets very hot and he turns himself on"
Comical genius !

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