My phone is rooted, but not unlocked and still on ZV8 because the ZV9 update always errors out. It has been crashing and rebooting frequently. Today it crashed and now it won't turn on in any mode. It's just a black screen no matter how long I try to hold down the power button. I can't even get into recovery or download mode. Is there any way I can fix it? Or at least unroot it and bring it to Sprint and get it repaired? Somebody please help.
abeckring said:
My phone is rooted, but not unlocked and still on ZV8 because the ZV9 update always errors out. It has been crashing and rebooting frequently. Today it crashed and now it won't turn on in any mode. It's just a black screen no matter how long I try to hold down the power button. I can't even get into recovery or download mode. Is there any way I can fix it? Or at least unroot it and bring it to Sprint and get it repaired? Somebody please help.
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Click to collapse
You tried holding the power button and volume up at the same time? Is the battery dead?
Stealyourface said:
You tried holding the power button and volume up at the same time? Is the battery dead?
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Click to collapse
It won't work whether I have it plugged in or not. It actually crashed while it was charging.
abeckring said:
It won't work whether I have it plugged in or not. It actually crashed while it was charging.
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Click to collapse
Were you doing anything to make it crash? Seems odd that it would just do this on its own just from being rooted and nothing else.
Stealyourface said:
Were you doing anything to make it crash? Seems odd that it would just do this on its own just from being rooted and nothing else.
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Click to collapse
I was texting and it crashed. While plugged in it kept showing the lg screen flashing on and off, then I tried to turn it back on and it showed the ugly battery screen. Next I tried booting into recovery... didn't work. Then it booted into download mode, which I have no idea what it does. Then the screen went black, and now it doesn't do anything. Red light just stays lit when I plug it in, that's all I can do with it.
abeckring said:
I was texting and it crashed. While plugged in it kept showing the lg screen flashing on and off, then I tried to turn it back on and it showed the ugly battery screen. Next I tried booting into recovery... didn't work. Then it booted into download mode, which I have no idea what it does. Then the screen went black, and now it doesn't do anything. Red light just stays lit when I plug it in, that's all I can do with it.
Click to expand...
Click to collapse
Just let it charge for a while then try the stuff in this thread http://forum.xda-developers.com/showthread.php?t=2082084
Stealyourface said:
Just let it charge for a while then try the stuff in this thread http://forum.xda-developers.com/showthread.php?t=2082084
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Click to collapse
Alright I'll try. Any idea what will happen if I take it to Best Buy since it's rooted and I don't have insurance?
abeckring said:
Alright I'll try. Any idea what will happen if I take it to Best Buy since it's rooted and I don't have insurance?
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Click to collapse
Take it to best buy for a repair? From geek squad? They'll give you an expensive estimate.
Stealyourface said:
Take it to best buy for a repair? From geek squad? They'll give you an expensive estimate.
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Click to collapse
I got the phone at Best Buy. Would bringing it to a Sprint Store be better?
abeckring said:
I got the phone at Best Buy. Would bringing it to a Sprint Store be better?
Click to expand...
Click to collapse
Yea. I would take it to a sprint store first. And don't tell them it's rooted. But you should definitely be able to fix this problem yourself be following that thread I posted.
Stealyourface said:
Yea. I would take it to a sprint store first. And don't tell them it's rooted. But you should definitely be able to fix this problem yourself be following that thread I posted.
Click to expand...
Click to collapse
Alright. Thanks.
Alright so the thing was fried. Sprint couldn't even bring the thing back to life. The guy told me it was the first time he'd ever see an Optimus G come in for repair. Costed $50, and they didn't have any refurbished ones so they gave me a brand new phone.
abeckring said:
Alright so the thing was fried. Sprint couldn't even bring the thing back to life. The guy told me it was the first time he'd ever see an Optimus G come in for repair. Costed $50, and they didn't have any refurbished ones so they gave me a brand new phone.
Click to expand...
Click to collapse
Well that's not a bad price. Best buy would've been more expensive for sure.
Related
This is probably completely a result of my stupidity but I rooted my phone a while ago. I had a nandroid back up set before i flashed to any custom roms just in case anything happened. Then i flashed to the back up again and wasn't running any custom roms. it was just still rooted because i never got a chance to unroot it. I then installed an update not thinking about it at all and im pretty sure bricked my phone. When it first happened it had two green arrows in a circle around another green arrow pointing down at a picture of a phone. I pulled the battery and drove home all day. I just got home and tried to turn it on and nothing is working. The charge light is not coming on when it is plugged in, vol up+ power and vol down+power button doesnt work. it seems like nothing i can do can turn this phone on. any ideas on how i can fix this?
ps. i have also checked and made sure the battery works and everything
koda4life said:
This is probably completely a result of my stupidity but I rooted my phone a while ago. I had a nandroid back up set before i flashed to any custom roms just in case anything happened. Then i flashed to the back up again and wasn't running any custom roms. it was just still rooted because i never got a chance to unroot it. I then installed an update not thinking about it at all and im pretty sure bricked my phone. When it first happened it had two green arrows in a circle around another green arrow pointing down at a picture of a phone. I pulled the battery and drove home all day. I just got home and tried to turn it on and nothing is working. The charge light is not coming on when it is plugged in, vol up+ power and vol down+power button doesnt work. it seems like nothing i can do can turn this phone on. any ideas on how i can fix this?
ps. i have also checked and made sure the battery works and everything
Click to expand...
Click to collapse
seems like you bricked it, your not support to pull out during any installation radios,updates..etc. keep it on the charger for a while and then try to boot up or try to go into hboot again
davidc23 said:
seems like you bricked it, your not support to pull out during any installation radios,updates..etc. keep it on the charger for a while and then try to boot up or try to go into hboot again
Click to expand...
Click to collapse
i didnt pull during the installation. i let it download and install and it rebooted by itself. so it seems like everything was installed properly it just bricked afterwards any idea? thanks for the help though
If you pulled the battery during the arrow pointing at the phone stage, you're bricked. That was most likely a radio update, and pulling the battery during that will give you a phone that'll never turn on again.
When exactly did you pull the battery?
Sent from my PC36100 using Tapatalk
yeah, you can't pull the bettery with that logo on, sometimes after an update the phone will go into that mode where it seems unresponsive but it always pulls through. If you pulled it out during that time then the previous posters are correct and you likely have a very handy paper weight (hope you have insurance, or have a clean phone that has no damage so you can claim a warranty issue). If you didn't pull the battery during this time and it just died or powered off on you then you could have a battery issue, while unlikely it doesn't mean that it isn't possible. I would take the advice and let it sit on the charger overnight, if that doesn't wory then I would just take it to sprint and play dumb. If it's bricked and won't turn on then they won't be able to tell that it was rooted, just say you plugged it in at night and woke up and it was dead. Not that i'm an advocate of screwing sprint, but we put up with ****ty wimax so whatcha gonna do....
yep, if you got insurance just go to sprint and tell them you updated to 2.3 and then it just shut off
damn, i didnt realize that it was still updating. thanks for the heads up, it's definitely bricked lol but i have insurance thankfully. best way to go about getting a new phone? is there a specific excuse i should use or just play dumb? but thanks for all the help. i really do appreciate it
koda4life said:
damn, i didnt realize that it was still updating. thanks for the heads up, it's definitely bricked lol but i have insurance thankfully. best way to go about getting a new phone? is there a specific excuse i should use or just play dumb? but thanks for all the help. i really do appreciate it
Click to expand...
Click to collapse
As others before me have stated, just tell sprint that you ran the "new update" and it restarted your phone and now it does not work.
Make sure you don't mention anything about being rooted or pulling out the battery....
anthonyandrews said:
As others before me have stated, just tell sprint that you ran the "new update" and it restarted your phone and now it does not work.
Make sure you don't mention anything about being rooted or pulling out the battery....
Click to expand...
Click to collapse
okay thanks again!
Gotta love Insurance fraud! No wonder my insurance premium just went up.
{ParanoiA} said:
Gotta love Insurance fraud! No wonder my insurance premium just went up.
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Click to collapse
So insurance premium raising never has to do with wanting higher profits? And this whole time I thought insurance companies were blood suckers.
All jokes aside, insurance fraud is not cool.
Sent from my PC36100 using XDA Premium App
Rem3Dy said:
So insurance premium raising never has to do with wanting higher profits? And this whole time I thought insurance companies were blood suckers.
All jokes aside, insurance fraud is not cool.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
insurance companies deserve to pay. Especially auto insurance. ****ing highway robbery.
Sent from the bowels of my mind.....
{ParanoiA} said:
Gotta love Insurance fraud! No wonder my insurance premium just went up.
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Click to collapse
It wasn't root that bricked his phone, it was HTC and Sprint pushing an update without instructing users properly. He pulled the battery thinking it was stuck. It was an accident. Just like dropping or losing your phone. That's what insurance is for.
Sent from my PC36100 using Tapatalk
possibly bricked evo 4g's
i just received 2 evo 4g's from a friend that couldn't get them to start up and was wondering if there was a procedure beside power and down volume buttons...i have tried holding them down for about 5 mins and also just holding down the power button by itself to no avail.....any help would be greatly appreciated.....
ps they were plugged in all night and also made sure the battery was working by putting it on another evo and they also work....just wanted to see if anything else comes to mind.....btw they are out of contract so no insurance..
Is anyone else having trouble with the power button not responding? I tried to reboot and it still wont turn the screen on or off the only way I can get the screen to come on is if I connect it to a charger or usb port to the computer. If i hold the button down it will not bring up the option to power off the phone. I downloaded quickboot to reboot the phone in recovery and the power button wont allow me to select any options in recovery. Now when I do a battery pull the phone boots me back to recovery. Does anyone know a solution to this?
ehusidic said:
Is anyone else having trouble with the power button not responding? I tried to reboot and it still wont turn the screen on or off the only way I can get the screen to come on is if I connect it to a charger or usb port to the computer. If i hold the button down it will not bring up the option to power off the phone. I downloaded quickboot to reboot the phone in recovery and the power button wont allow me to select any options in recovery. Now when I do a battery pull the phone boots me back to recovery. Does anyone know a solution to this?
Click to expand...
Click to collapse
Im going to try to get back to stock/unroot and take it in to sprint and have them deal with it.
yeah sounds like you might have a hardware problem.. id take it back and get it exchanged. And those tards at sprint usually have no clue that your rooted
Success100 said:
yeah sounds like you might have a hardware problem.. id take it back and get it exchanged. And those tards at sprint usually have no clue that your rooted
Click to expand...
Click to collapse
Yeah I flashed to stock and it still did it so I went and got a new one. They know I root my phones but they dont care hah since I had their screen protector on my old one the tech tried to find some to give me for the new phone but he couldnt so he gave me an extra battery for it. Too bad this phone gets good battery life so its pretty much no use lol.
ehusidic said:
Yeah I flashed to stock and it still did it so I went and got a new one. They know I root my phones but they dont care hah since I had their screen protector on my old one the tech tried to find some to give me for the new phone but he couldnt so he gave me an extra battery for it. Too bad this phone gets good battery life so its pretty much no use lol.
Click to expand...
Click to collapse
Want to sell the extra battery? I'm waiting on them to become available but if you have one and would rather have some money, let me know...
My phone is stuck in a bootloop and I cannot get out of it. Its using an old Rom ([email protected] rom?) with a snynergy kernal. I battery pull and get into clockwork and it restarts before i can do anything. I plug it into the comp and try to go via odin reflash and it restarts before anything can happen. Can someone please HELP ASAP!
jjp023 said:
My phone is stuck in a bootloop and I cannot get out of it. Its using an old Rom ([email protected] rom?) with a snynergy kernal. I battery pull and get into clockwork and it restarts before i can do anything. I plug it into the comp and try to go via odin reflash and it restarts before anything can happen. Can someone please HELP ASAP!
Click to expand...
Click to collapse
Wrong forum bud.. Get it into download mode... Also make sure ur battery had some juice
Sent from my phone to your face!
Use a USB Jib to push the phone into download mode then use odin.
CMDann said:
Use a USB Jib to push the phone into download mode then use odin.
Click to expand...
Click to collapse
I put it into download mode and then the phone restarts, the screen goes blank and it just does a quick vibrte every 3 seconds
jjp023 said:
I put it into download mode and then the phone restarts, the screen goes blank and it just does a quick vibrte every 3 seconds
Click to expand...
Click to collapse
Sounds like u need juice to me idk though try a jig like the other guy said
Sent from my phone to your face!
jjp023 said:
I put it into download mode and then the phone restarts, the screen goes blank and it just does a quick vibrte every 3 seconds
Click to expand...
Click to collapse
Sounds like a bad power button. Check out mobiletech videos for a power button repair or warranty it out. Also, please ask a mod to move this to Q&A.
Sent from AOKP Goodness
iNeedICS said:
Sounds like u need juice to me idk though try a jig like the other guy said
Sent from my phone to your face!
Click to expand...
Click to collapse
LoopDoGG79 said:
Sounds like a bad power button. Check out mobiletech videos for a power button repair or warranty it out. Also, please ask a mod to move this to Q&A.
Sent from AOKP Goodness
Click to expand...
Click to collapse
What does a USB jig do?
Can you direct me to the mobiletech videos?
Mod please place thread in correct location.
I believe it is a bad power button. I have tmobile insurance, if I brought the phone to a store and did an insurance swap will they blame the software?
jjp023 said:
What does a USB jig do?
Can you direct me to the mobiletech videos?
Mod please place thread in correct location.
Click to expand...
Click to collapse
Jig forces it into dl mode
Sent from my phone to your face!
iNeedICS said:
Jig forces it into dl mode
Sent from my phone to your face!
Click to expand...
Click to collapse
Dont think the jig would do much. I get it into download mode fine then it just restarts. I think its my power button malfunctioning. If i went through my tmobile insurance can i send them back a rooted phone without any issues?
jjp023 said:
Dont think the jig would do much. I get it into download mode fine then it just restarts. I think its my power button malfunctioning. If i went through my tmobile insurance can i send them back a rooted phone without any issues?
Click to expand...
Click to collapse
typically yes because they will fix the button and reflash it before anything else, but just simply don't mention is rooted and you will be fine. Just let them know it won't boot. Why would you need to go through insurance? Is it damaged?
The disclaimer is for the device back, as long as they get it back. They won't charge you because it was not previously advised. (Can you tell i worked for then for a few years lol) any way...good luck to ya
sent from my T989 full of CM awesomeness and a touch of Venom from the Darkside!!
EnigmaticGeek said:
typically yes because they will fix the button and reflash it before anything else, but just simply don't mention is rooted and you will be fine. Just let them know it won't boot. Why would you need to go through insurance? Is it damaged?
The disclaimer is for the device back, as long as they get it back. They won't charge you because it was not previously advised. (Can you tell i worked for then for a few years lol) any way...good luck to ya
sent from my T989 full of CM awesomeness and a touch of Venom from the Darkside!!
Click to expand...
Click to collapse
No, there is NO physical damage what-so-ever. My phone is covered under T-mobiles insurance. So i should just call up T-mobile in the morning stating my phone wont boot and have them do a swap? What if they suggest going through the third party insurance that is partnered with T-mobile?
jjp023 said:
Dont think the jig would do much. I get it into download mode fine then it just restarts. I think its my power button malfunctioning. If i went through my tmobile insurance can i send them back a rooted phone without any issues?
Click to expand...
Click to collapse
They might charge you for reverting to stock but I have heard of that not happening. the night thing about the jig is it also resets your rom count to 0 so they don't know if you flashed.
CMDann said:
They might charge you for reverting to stock but I have heard of that not happening. the night thing about the jig is it also resets your rom count to 0 so they don't know if you flashed.
Click to expand...
Click to collapse
The jig wont do much because my phone wont stay on for more then 5 seconds before it restarts. It is a power button malfunction.
jjp023 said:
No, there is NO physical damage what-so-ever. My phone is covered under T-mobiles insurance. So i should just call up T-mobile in the morning stating my phone wont boot and have them do a swap? What if they suggest going through the third party insurance that is partnered with T-mobile?
Click to expand...
Click to collapse
they shouldn't suggest it. If you have the php bundle. If you only have the insurance then they might, but if you have the bundle with the extended warranty, they can't deny the exchange, trust me. If they try to deny it and you have the bundle, ask for a supervisor. I guarantee that they will take care of you
sent from my T989 full of CM awesomeness and a touch of Venom from the Darkside!!
EnigmaticGeek said:
they shouldn't suggest it. If you have the php bundle. If you only have the insurance then they might, but if you have the bundle with the extended warranty, they can't deny the exchange, trust me. If they try to deny it and you have the bundle, ask for a supervisor. I guarantee that they will take care of you
sent from my T989 full of CM awesomeness and a touch of Venom from the Darkside!!
Click to expand...
Click to collapse
Regardless, if i go thru the insurance or t-mobile i shouldnt have an issue with them seeing a dif rom? Regardless of the software the phone restarts every 5 seconds
jjp023 said:
Regardless, if i go thru the insurance or t-mobile i shouldnt have an issue with them seeing a dif rom? Regardless of the software the phone restarts every 5 seconds
Click to expand...
Click to collapse
nope, either way you will be just fine. Just tell them that it won't boot. You've tried resetting the device, can't stay in recovery, yada yada...
sent from my T989 full of CM awesomeness and a touch of Venom from the Darkside!!
EnigmaticGeek said:
nope, either way you will be just fine. Just tell them that it won't boot. You've tried resetting the device, can't stay in recovery, yada yada...
sent from my T989 full of CM awesomeness and a touch of Venom from the Darkside!!
Click to expand...
Click to collapse
Thanks bro, I appreciate the help.If anyone else has any suggestions before I make the call to t-mobile at 12/1 o'clock please chime in!
Got a new rom yesterday. Was working fine, phone was charging fine. Today After using the phone for about 10 hours it just died. I didn't do anything new such as download any new apks or flash any thing. But it just died. When I hold power it can go to the samsung screen and just die, when I hold power vol down and home it goes to the download screen for like 5 sec and dies, when I go to cwm it dies in a short time as well.
Now I have it wall charging and I'm getting no LED light, so I'm worried!!!
Any recommendations?
ihugyou said:
Got a new rom yesterday. Was working fine, phone was charging fine. Today After using the phone for about 10 hours it just died. I didn't do anything new such as download any new apks or flash any thing. But it just died. When I hold power it can go to the samsung screen and just die, when I hold power vol down and home it goes to the download screen for like 5 sec and dies, when I go to cwm it dies in a short time as well.
Now I have it wall charging and I'm getting no LED light, so I'm worried!!!
Any recommendations?
Click to expand...
Click to collapse
Depending on what rom. Some don't play well with the led. Also you have to make sure it's checked in the settings.
Have you tried turning it on while it's charging?
Sent from a planet far far away.
Speedin07si said:
Depending on what rom. Some don't play well with the led. Also you have to make sure it's checked in the settings.
Have you tried turning it on while it's charging?
Sent from a planet far far away.
Click to expand...
Click to collapse
Some times it turns on while charging, but will just turn back off.
I'm using This Rom
Edit* the led normally turns on while charging...im not that much of a newb, i'm just thinking I might have bricked my phone.. It's strange that it happened a whole day after I flashed the rom though..
ihugyou said:
Some times it turns on while charging, but will just turn back off.
I'm using This Rom
Edit* the led normally turns on while charging...im not that much of a newb, i'm just thinking I might have bricked my phone.. It's strange that it happened a whole day after I flashed the rom though..
Click to expand...
Click to collapse
If it's turning on its not bricked at all. It's a charging issue, take the back cover off make sure the battery is making good contact with its connection points. Close it back up and plug it in and let it charge for 30 tp 40 minutes check if it comes on. Sometimes when the battery dies completely it takes some time to get some charge into it. The booting up process uses a ton of power, once on make sure you leave it plugged in and charge fully.
Transmitted with a portable device using Xparent Blue Tapatalk 2
Ok because the one time it actually came on it said it was at 70%, which I'm assuming is totally incorrect. So I will now plug it into the wall and let it charge for quite a while, I jsut think it's weird that the light never comes on (which it normally does).....
thanks for the tips dudes!
I had the same issue as you, the phone will turn on and then most of the time it will turn off during the boot process. If I turn it on in Download or Recovery mode it'll stay on for a couple seconds and then turn off. At best, it'll turn on, get to the home screen and then after a couple seconds of usage it'll turn right back off. Also, did you notice that before the phone turned off it would lock itself and unlock itself possibly showing the power menu to like reboot or turn off and such? That made me think it might've been the power button but I'm not positive.
I could not get a fix for this at all, I attempted everything I could think of. I ran the phone in safe mode, it still did it. I ran a different rom, still had the issue. Ran stock rooted, same problem. Ran stock non-rooted, problem still there. In fact, I talked to Samsung yesterday and I sent it in for the warranty as I didn't have carrier insurance. One thing happened was that while I was in stock rooted, I decided to underclock the phone to see if anything would occur and I noticed something interesting. The phone still had the problem but it would stay on for longer periods of time. This made me think maybe the phone was overheating or the CPU was shutting itself off for some reason. As far as I know from my testing I can say that the problem was hardware related. I should also note that this thing happened to me once a couple months ago but I flashed the stock tar through Odin and the problem disappeared for a short while but it came back and continually did so.
Oh, I also figured out how to get it on for a short period of time. To get it to work temporarily, first make sure the phone is charged a good amount. Plug it in for a couple hours. Next, take the battery out of the phone for a couple hours and remove the phone from the charger, the longer you keep the battery out the better. Now, put the battery back in, and attempt to turn on the phone, if it doesn't work try again a couple times. The phone should eventually turn on and stay on for a short period of time (anywhere between 1 or 2 min and 30 minutes). From here just back up anything you need to and if you are rooted and want to turn it in for warranty or whatnot you'll need to clear the evidence that the phone was rooted.
First off, if you are rooted you'll want to clear your flash counter. Download the Triangle Away apk and put it in the microSD so you can access it easily when the phone turns on. Follow the instructions on how to turn the phone on from above. After it turns on, quickly Run Triangle away and click on the option that says something along the lines of "reset flash counter". Once that is done, turn off the phone and take out the battery so that you can turn it on for the next step.
Next, you will need to download Odin (I believe it is Windows only, if you don't have Windows I'm not sure what you can do as I haven't had to unroot on anything other than my PC) and the stock tar file so that you can return the phone to complete stock. Once you have done this, run Odin and click on the PDA tab and browse for the stock tar. Let Odin do it's thing and once you see it's ready to flash the file, put the battery back in and turn the phone back on in download mode. Plug the phone in and let it sit there for a couple seconds to make sure it won't turn off during the flashing process. If it does turn off try again. When you can get it to stay on for over 30 seconds click on the Start in Odin and start the flash. If it stays on for a while but turns off while flashing, the boot will be corrupt and you will have to try again til you can get it to stay on long enough. Note that if the boot is corrupt you won't be able to turn the phone on to anything other than Download mode and possibly recovery. Once you complete the flashing process the phone should auto-boot and it SHOULD work. That means that the phone should turn on with no problems but it may or may not turn itself off. If it doesn't turn itself off go ahead and use it for a while, but if your situation is like mine the problem will come back eventually. But at least now you can turn it in to Samsung for warranty or whatnot.
And if worst comes to worst you can completely f up the phone while it's flashing in Odin, have a corrupt boot img and then call in saying it doesn't work.
Of course all of this is only if you're having a similar problem to me. Like I said, I sent it in yesterday so I'll post updates as I get them. Hopefully they'll fix it for me!
Nice write-up :good:
@OP If you can't get the unroot process to work (like the guy above me said) just flash a rom made for the international S3, thats a sure-fire way to brick you phone
Sent from my PG06100
CNexus said:
Nice write-up :good:
@OP If you can't get the unroot process to work (like the guy above me said) just flash a rom made for the international S3, thats a sure-fire way to brick you phone
Sent from my PG06100
Click to expand...
Click to collapse
It was quite a nice wall of text. And oh yes, bricking your phone is a great idea! Say it was an OTA or something haha
Ok so SG3 should have a warranty even though I don't have carrier insurance?
And did you try replacing the battery?
ihugyou said:
Ok so SG3 should have a warranty even though I don't have carrier insurance?
And did you try replacing the battery?
Click to expand...
Click to collapse
Correct, there is a 1 year warranty on the phone and 6 months on the battery and charger. And yes I switched with another OEM battery and the issue persisted. However, the S3 I switched the batteries with continued to work so I believe it is the phone itself and not the battery or charger. It might be the connector points but my phone did strange things before turning off. It may be a combination of many things as well.
porshce2 said:
Correct, there is a 1 year warranty on the phone and 6 months on the battery and charger. And yes I switched with another OEM battery and the issue persisted. However, the S3 I switched the batteries with continued to work so I believe it is the phone itself and not the battery or charger. It might be the connector points but my phone did strange things before turning off. It may be a combination of many things as well.
Click to expand...
Click to collapse
Where exactly did you take your phone to return it? The samsung people are giving me a hard time it seems.
ihugyou said:
Where exactly did you take your phone to return it? The samsung people are giving me a hard time it seems.
Click to expand...
Click to collapse
I requested a Repair Service. You can contact them at 1-888-987-4357 and request the service there. They'll send you a UPS label and give you an RMA number. I tried to do it through the site but it didn't work so your best bet is to call them there. It's very simple to do it if your phone is already registered. Otherwise you'll have to give them the HEX number I believe. It's under your battery so just have that ready.
porshce2 said:
I requested a Repair Service. You can contact them at 1-888-987-4357 and request the service there. They'll send you a UPS label and give you an RMA number. I tried to do it through the site but it didn't work so your best bet is to call them there. It's very simple to do it if your phone is already registered. Otherwise you'll have to give them the HEX number I believe. It's under your battery so just have that ready.
Click to expand...
Click to collapse
Ok currently i have my phone running amazingly, re rooted, and installed moar morphology, I'm gonna give this some time and see what happens.. if it dies again i'm bricking it for good and returning it.
I really appreciate your help!
ihugyou said:
Ok currently i have my phone running amazingly, re rooted, and installed moar morphology, I'm gonna give this some time and see what happens.. if it dies again i'm bricking it for good and returning it.
I really appreciate your help!
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Well if it does happen again, don't brick it unless you can't get it to turn on for long enough to flash stock. Hopefully it'll still be under warranty if it does happen again. And no problem! Good luck!:good:
porshce2 said:
Well if it does happen again, don't brick it unless you can't get it to turn on for long enough to flash stock. Hopefully it'll still be under warranty if it does happen again. And no problem! Good luck!:good:
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This phone is giving me some epic ****in stress, can't load a rom, can revert to stock, but how boring is that... i've tried flashing at least 3 roms so far, this is taking forever, it just sits at the samsung galaxy screen now or reboots to recovery lol wtf ****ing phone
ihugyou said:
This phone is giving me some epic ****in stress, can't load a rom, can revert to stock, but how boring is that... i've tried flashing at least 3 roms so far, this is taking forever, it just sits at the samsung galaxy screen now or reboots to recovery lol wtf ****ing phone
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If think you need to take a deep breath and relax. Try doing some more reading, it sounds like your missing a step somewhere. There's something which may be insignificant but your missing it.
Transmitted with a portable device using Xparent Blue Tapatalk 2
So just now my Pixel 3 XL just suddenly shutdown and won't restart
No matter what button combo I push -- nothing !
No matter how long I push the buttons -- nothing !!
Any suggestions??
I'm assuming hardware but I wasn't doing anything -- just walking through the grocery store -- came out -- dead !
jcrompton said:
So just now my Pixel 3 XL just suddenly shutdown and won't restart
No matter what button combo I push -- nothing !
No matter how long I push the buttons -- nothing !!
Any suggestions??
I'm assuming hardware but I wasn't doing anything -- just walking through the grocery store -- came out -- dead !
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Click to collapse
I am having the same issue with my XL as well. Will only reboot if you boot into recovery ( vol down and power ) then reboot and continue where you left off. No fix yet.
xmattisi said:
I am having the same issue with my XL as well. Will only reboot if you boot into recovery ( vol down and power ) then reboot and continue where you left off. No fix yet.
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Unfortunately mine won't even boot into recovery
jcrompton said:
Unfortunately mine won't even boot into recovery
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I am sorry to hear that.
jcrompton said:
Unfortunately mine won't even boot into recovery
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That definitely sucks! RMA...RMA...RMA! :good:
Badger50 said:
That definitely sucks! RMA...RMA...RMA! :good:
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I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.
xmattisi said:
I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.
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Click to collapse
Don't blame you a bit my friend. Problem is, what to buy that doesn't have it's problems as well? I wish you well in your search :good:
xmattisi said:
I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.
Click to expand...
Click to collapse
Why don't you take it back to bestbuy?
jd1639 said:
Why don't you take it back to bestbuy?
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BestBuy only has a 14 day return policy. Even when they do run the return if its not covered under a protection plan which is for physical damages ( $200 deducible to get the replacement ). On top of that they also have a restocking fee lol. When you try the return under the manufacturer warranty it tells me to Call Google.
I haven't even fully remembered what I lost but this has confirmed one of my concerns about a device that doesn't have an SD card .... Basically either Pixel I've lost everything that doesn't get backed up to the cloud
So I gotta get better at backup routine or get a device with an SD card
I believe titanium might be the way to go. https://www.titaniumtrack.com/titanium-backup.html
Well for sure TiBu would be helpful for your apps and some of the app says if you were doing backups online
I'm mainly taking about the scores of files that were accumulated in out device that may not get backed up ..... Where on a device with an SD card, I use the card mainly to store things.
Dont know if this is related, but i did a restore of a nandroid and when it finished the phone turned off all on its own. When i went to power it back on nothing would happen. Even trying to boot to recovery or fastboot did nothing. When i plugged it in no charging indicator, and it wasnt recognized by a pc. I thought it was bricked for sure. So sure i did a warranty claim. Well while boxing it up to send in i hit the power button and noticed a little white battery icon flash for a second then disapear. This was the most i got it to do since it shut it self off. So i went through the whole process again of trying to power it on again with no luck. Then i got an idea from back in the day i think it was with the droid incredible maby, to hold vol down and power while plugging it in. When i did this i again saw the little white battery icon flash on the screen. So i kept holding vol down and power while plugging and unplugging the power cord over and over again. About the sixth time plugging it in, it booted to fastboot. I screamed and jumped around like a little school girl i was so happy lol. Anyways i flashed the feb ota and it booted right up like it was brand new. Hopefully this may help someone else who thinks their phone is bricked.
Sent from my [device_name] using XDA-Developers Legacy app
cmlusco said:
Dont know if this is related, but i did a restore of a nandroid and when it finished the phone turned off all on its own. When i went to power it back on nothing would happen. Even trying to boot to recovery or fastboot did nothing. When i plugged it in no charging indicator, and it wasnt recognized by a pc. I thought it was bricked for sure. So sure i did a warranty claim. Well while boxing it up to send in i hit the power button and noticed a little white battery icon flash for a second then disapear. This was the most i got it to do since it shut it self off. So i went through the whole process again of trying to power it on again with no luck. Then i got an idea from back in the day i think it was with the droid incredible maby, to hold vol down and power while plugging it in. When i did this i again saw the little white battery icon flash on the screen. So i kept holding vol down and power while plugging and unplugging the power cord over and over again. About the sixth time plugging it in, it booted to fastboot. I screamed and jumped around like a little school girl i was so happy lol. Anyways i flashed the feb ota and it booted right up like it was brand new. Hopefully this may help someone else who thinks their phone is bricked.
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Absolute unbelievable!!!
Now I'm thankful but maybe even more frustrated
This worked!!!!!
After an hour on the phone with Google support (I obviously knew more than they did) ..... Worse yet with an RMA device in hand ...... My phone is back up and running!!
Now... Should I send the reburbed RMA back or the original phone back? Lol
Awesome glad it worked. Im not sure if this is some sort of issue with the hardware that will eventually happen again, or just a weird software fluke thats over with for good. Its been about a week so far and all is well. I cancled the return and kept it.
Sent from my [device_name] using XDA-Developers Legacy app
cmlusco said:
Awesome glad it worked. Im not sure if this is some sort of issue with the hardware that will eventually happen again, or just a weird software fluke thats over with for good. Its been about a week so far and all is well. I cancled the return and kept it.
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The DINC! What a great device and learning tool that was! :good::good:
Thread cleaned. Keep it civil.
The lack of respect needs to stop. All users know there will be risks when doing anything to a phone post bootloader unlock.