Develop Bugs

USB connectivity issues

ATT Galaxy S3
SGH-i747m
4.0.4
kyanROM 1.3
I am currently unable to connect my phone to a PC or MAC using the usb cable. I have tried just about everything I can think of with no luck.
what I have tried so far is:
restarting my computer and phone
different computers mac and pc.
different usb cable
uninstalling and reinstalling samsung drivers from PC
tried switching from mtp, to ptp, to adb, using phoneutility (*#7284#)
pulled battery
wiped cache partition
fixed permissions
I even booted the phone into download mode and connected to odin.
I see nothing.
any ideas? I am at a loss. I cant find any info or similar case.
edit: i also tried downloading kies and using the connection troubleshooting utility.. no luck
usb debugging is on but tried with it off as well.

I've been having the same issue on my Win7 home premium.
The phone is charging but can't see folders.
It works on OSX as a Camera though.Click on "Connected as a media device" from the pulldown menu and select "Camera", youll also need a program on OSX. Go to
androidDOTcom/filetransfer/ (i'm under 10 posts so probably can't post links)

rallysquirrel said:
I've been having the same issue on my Win7 home premium.
The phone is charging but can't see folders.
It works on OSX as a Camera though.Click on "Connected as a media device" from the pulldown menu and select "Camera", youll also need a program on OSX. Go to
androidDOTcom/filetransfer/ (i'm under 10 posts so probably can't post links)
Click to expand...
Click to collapse
Part of the problem is I am never getting the "connected as media device" message.
the phone only charges when connected to a computer...mac or pc

Try using a different usb cable. Something pretty short. I've had many a cables stop working. Also try a different USB port on the computer.

rallysquirrel said:
Try using a different usb cable. Something pretty short. I've had many a cables stop working. Also try a different USB port on the computer.
Click to expand...
Click to collapse
I have tried about 4 different usb cables on 3 different computers.
2 pc one mac
some of these cables I know for a fact were working at one point.
I am thinking it is my phones hardware at this point.

lakser said:
ATT Galaxy S3
SGH-i747m
4.0.4
kyanROM 1.3
I am currently unable to connect my phone to a PC or MAC using the usb cable. I have tried just about everything I can think of with no luck.
what I have tried so far is:
restarting my computer and phone
different computers mac and pc.
different usb cable
uninstalling and reinstalling samsung drivers from PC
tried switching from mtp, to ptp, to adb, using phoneutility (*#7284#)
pulled battery
wiped cache partition
fixed permissions
I even booted the phone into download mode and connected to odin.
I see nothing.
any ideas? I am at a loss. I cant find any info or similar case.
edit: i also tried downloading kies and using the connection troubleshooting utility.. no luck
usb debugging is on but tried with it off as well.
Click to expand...
Click to collapse
did this problem started since you flashed Kyan rom 1.3 cause I had the same problem a few weeks ago and I recently flashed the latest CM10 rom and everything works fine now. Does your phone charge when you plug it?.

My phone charges when I plug it in.
I can't be sure if this only happend after I flashed kyanROM 1.3.
That is definitely something I did since the last time it was pluged into a computer.
Maybe ill just flash cm10.
Sent from my SGH-I747M using xda app-developers app

lakser said:
My phone charges when I plug it in.
I can't be sure if this only happend after I flashed kyanROM 1.3.
That is definitely something I did since the last time it was pluged into a computer.
Maybe ill just flash cm10.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
it looks like a driver issue to me! do you Have the snapdragon toolkit install on your computer? If not you can find it ther: http://forum.xda-developers.com/showthread.php?t=1746665
try the first step uninstall your driver and then install them using the toolkit
If you are using your front usb port try switching to your back usb port sometimes devices don't like the front usb port

lakser said:
Part of the problem is I am never getting the "connected as media device" message.
Click to expand...
Click to collapse
Sounds like it may indeed be a problem with the phone's hardware. You might want to try taking it into the store to see if they can reproduce.

i re-flashed my phone using an old backup from when i knew usb connectivity was working,
still not working.
Brought the phone to an ATT device support center while on stock rooted rom.
They didn't realize the phone was rooted and they couldn't re-flash my phone without usb connectivity so I got it replace.
I am going to run stock rom for a bit... maybe until the official jelly bean release.
then maybe ill go back to Kyanrom or cm10... any suggestions?
Ilso I am not sure what created my usb issue.
I think it was my regular use of an old iPad power brick.
I am going to only use the stock charger from now on and hope that problem doesn't come back.

lakser said:
I have tried about 4 different usb cables on 3 different computers.
2 pc one mac
some of these cables I know for a fact were working at one point.
I am thinking it is my phones hardware at this point.
Click to expand...
Click to collapse
Had the same problem, but my work machine has never once gave me a problem, the one at home does this exact same thing, it maybe a phone hardware problem if you see it doing it on another machine, but I dunno, only reason I haven't fixed the home issue is, I do NOT want to re-install win7, my linux box see's it perfect every time also. I read somewhere in a forum, that it is a samung/microsoft driver bug. It is stored in the registry somewhere, what I saw was I had it working perfectly, then I plugged in my MyTouch to push a stock rom onto it, and then the next time I went to plug in the SG3 the problem started. Windows acts real stupid when you continuously keep plugging in different devices all the time. But then again, you said you tried it on a mac. Humm! Again, this is my opinion only.

same problem i have with no solution need help also please
same problem i have without any solution i need help please

Had the same problem, but with a brand new SGS3 with the stock ROM and cable. Plugged in my Nexus 7 cable instead and that works for some reason. Will bother best buy about it I guess.

got the same issue. tried to sync some files over from the gs3 to my laptop and it only charges the phone, does not recognize it . tried several cables and tried on my desktop, nothing. now im in search cuz this kinda sucks. i flashed CM10 ROM2 and it stopped working for me after that, tried restoring back to rooted stock TW but nothing still. still looking for a fix.

One thing I noticed is that all the computers where I'm having issues are running win7. One win7 home premium and the other win7 pro.
In the office I have XP pro and it recognizes the phone with no problems.

[Q] Phone not detected by computer when connected via USB

I was flashing several different ROMs last week so I could try them out first hand. I settled on Universe ROM. Now my phone is not detected at all, by any computer, whether in Android Or Odin mode makes no difference. I flashed back to Calkulin's E4GT2 ROM, which was already on my SD card, still no worky. Please help?!?!?!?!

ElectriCole said:
I was flashing several different ROMs last week so I could try them out first hand. I settled on Universe ROM. Now my phone is not detected at all, by any computer, whether in Android Or Odin mode makes no difference. I flashed back to Calkulin's E4GT2 ROM, which was already on my SD card, still no worky. Please help?!?!?!?!
Click to expand...
Click to collapse
Uninstall and reinstall drivers... Also try another usb cable (This has happened to me as well, did these steps and she worked!) I am on windows 7 about half the time (Ubuntu 12.10 the rest of the time) so i'm always able to get into it some how.

Tried that already
milky1112 said:
Uninstall and reinstall drivers... Also try another usb cable (This has happened to me as well, did these steps and she worked!) I am on windows 7 about half the time (Ubuntu 12.10 the rest of the time) so i'm always able to get into it some how.
Click to expand...
Click to collapse
Yeah, I've tried those steps before, again and again, on different PCs with different cables, using a nice high quality one now, still no dice. even when i go turn on USB Storage in settings i still get no detection by any computer. My phone only charges so i cant wipe my phone or anything because Odin never sees it.

Same here
ElectriCole said:
I was flashing several different ROMs last week so I could try them out first hand. I settled on Universe ROM. Now my phone is not detected at all, by any computer, whether in Android Or Odin mode makes no difference. I flashed back to Calkulin's E4GT2 ROM, which was already on my SD card, still no worky. Please help?!?!?!?!
Click to expand...
Click to collapse
I have a similar issue. This happened just after I rooted my phone. No USB connetion.....more or less. I'm now running Windows 8 and when I installed the drivers and connected my phone Windows starts the installation and it detects the SAMSUNG USB Composite Device and the SAMSUMG Mobile Modem but I can't access the SD card or internal memory. I changed the cable and reinstalled the drivers. I even installed Kies and it says that my device is not supported....any more ideas?

have you checked to see if you are in the "AP" mode when you dial ##8778#, you need to have a stock dialer for the codes to work on some custom roms the dialer codes will not work.
Default is set to"AP"
"AP" <----....xfer files
"CP" is used when programing to other carriers..etc...via CDMA Workshop.......
"ALL" <-----some people like to use this setting

didn't work
Unknown Zone said:
have you checked to see if you are in the "AP" mode when you dial ##8778#, you need to have a stock dialer for the codes to work on some custom roms the dialer codes will not work.
Default is set to"AP"
"AP" <----....xfer files
"CP" is used when programing to other carriers..etc...via CDMA Workshop.......
"ALL" <-----some people like to use this setting
Click to expand...
Click to collapse
I tried this as well. it was set to AP. tried setting to ALL and then back to AP. neither setting makes a difference.

Nother thought.. have you tried different USB ports as well?

YES
milky1112 said:
Nother thought.. have you tried different USB ports as well?
Click to expand...
Click to collapse
Yes. This problem persists not just on my PC (all ports) but laptop (same) as well as work PCs and my friends'. My phone will now only charge. No computer "sees" it. Even in Odin Mode, Odin won't pick it up.

ElectriCole said:
Yes. This problem persists not just on my PC (all ports) but laptop (same) as well as work PCs and my friends'. My phone will now only charge. No computer "sees" it. Even in Odin Mode, Odin won't pick it up.
Click to expand...
Click to collapse
I had this problem before with my Windows 7 computer.. I had to wipe the drivers from the computer.. Reinstall them again.. Changed cables and suddenly worked. (I think i did a restore back a few days to when it did work as well.) TBH i don't have many other ideas.

ElectriCole said:
Yes. This problem persists not just on my PC (all ports) but laptop (same) as well as work PCs and my friends'. My phone will now only charge. No computer "sees" it. Even in Odin Mode, Odin won't pick it up.
Click to expand...
Click to collapse
I had the problem when I was running the ParanoidAndroid ROM, I couldnt tell you how many times I odin'd EL26 and clean flashed. My usb worked fine after flash until I installed my apps using TB. So I went app for app, installed an app, plugged into my laptop. For me it was the simi clock widget whenever I installed that it would no longer link up to computer. I uninstalled it and am now back to normal.

Same here with Jedi Jelly 4 |4.1.2||Flashbar|| 1|17
Please help.

Samsung phone are REALLY picky about what cables you use. Some cables will only charge the device when you plug into USB, others will allow you to interface with a PC. The stock cable that came with your E4GT is the best to use, also the HTC smartphone microUSB cables work too. Hit and miss with LG and Motorola cables.

Do you have extweaks on that rom? If so you can force it to hook up thru the usb settings section.
When I originally rooted the same thing happened. It was almost like it had no setting to hook up to a PC. Only fix I found was driver sweeping the pc, reinstall the drivers, and switching roms untill one hooked up again. Repeat the driver sweep for each rom. It was a hassle but it worked. Landed on the blu kuban.
E4GT on Blu Kuban FI27, running XDA app.
"This is the Droid I have been looking for!"

agent852 said:
Samsung phone are REALLY picky about what cables you use. Some cables will only charge the device when you plug into USB, others will allow you to interface with a PC. The stock cable that came with your E4GT is the best to use, also the HTC smartphone microUSB cables work too. Hit and miss with LG and Motorola cables.
Click to expand...
Click to collapse
really? because I've been having the same issue and I haven't done any mods or anything with my phone yet...pretty stock. But I took it to a boost near me and the clerk plugged it at it got detected in no time.
I plugged other devices into the same USB_port with the same cable and the port and cable seem to be fine in my computer and no go, got the latest driver still nothing, and at some point I tryed to older drivers and still nothing.
I guess i'll have to try another uUSB cable. I only have one laying around
am running Vista x64, the pc at the store was running 7 x64 btw, not sure if that makes any difference

agent852 said:
Samsung phone are REALLY picky about what cables you use. Some cables will only charge the device when you plug into USB, others will allow you to interface with a PC. The stock cable that came with your E4GT is the best to use, also the HTC smartphone microUSB cables work too. Hit and miss with LG and Motorola cables.
Click to expand...
Click to collapse
Hi ALL....
I am using Micromax A56 phone... recently my pc is not recognizing my phone for viewing files through windows explorer... but it does only charging perfectly... i am using the same USB cable and pc with which I was able to view files of storage through pc..
Can someone help me to resolve this issue....
Thank you,,,
Rajesh

I've had same issue with Samsung Galaxy S4 (I9506). After a week of trying all available custom and official rom's I've followed pariah1570 advice to uninstall some apps and it worked! Great thanks. I don't know yet which app caused this problem, but I'm installing it one by one and checking.

Issues connecting to computer

Hello
I'm having issues connecting my phone to my computer.
It simply does not recognize my phone.
I had one of my friends flash a ROM for me but I have since then forgotten which one it is.
I searched a bit on the internet and tried a couple of things with no success.
I tried turning my phone off then connecting the starting up but nothing.
I also have kies installed on my computer and phone but not sure what I can do with that yet since my phone wont connect.
That's about all I know so far.
Any help is appreciated.

Hm Maybe the drivers? I'm not too sure. Also try a different port and a different cable if you have one.

y0yerrj0sh said:
Hm Maybe the drivers? I'm not too sure. Also try a different port and a different cable if you have one.
Click to expand...
Click to collapse
woooooow... I never thought it could've been the cable but it was!.. Thanks!

[Q] Att S3 Wont Connect to Computer

I currently rooted using the latest version of the Sons of Android ROM. Last night I made a back-up of it and flashed the Synergy ROM to test it for a friend. When I restored my back-up, I could no longer connect to the computer. I tried to reinstall the drivers through Kies and also direct from Samsung. The phone charges when connect to the USB port, but does not connect. I have tried two computer so I think it is the phone.
I search the forums and didnt find anything that help.
Does anyone have any suggestions?
Thank you!

Huskerjeff said:
I currently rooted using the latest version of the Sons of Android ROM. Last night I made a back-up of it and flashed the Synergy ROM to test it for a friend. When I restored my back-up, I could no longer connect to the computer. I tried to reinstall the drivers through Kies and also direct from Samsung. The phone charges when connect to the USB port, but does not connect. I have tried two computer so I think it is the phone.
I search the forums and didnt find anything that help.
Does anyone have any suggestions?
Thank you!
Click to expand...
Click to collapse
Make sure fast charge isn't selected.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

KorGuy123 said:
Make sure fast charge isn't selected.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I can not find any fast charge setting. I am starting to worry that I might have damaged the phone. I hope I just need to re-flash a driver or something.
Thank you!

make sure you're using the factory cable for the device.
try another USB port, preferably a port directly connected to the computers motherboard.
delete the current USB drivers for your phone on the computer. reboot it. in task manager, stop any kies background processes. reinstall drivers. reboot and see if that takes.

Huskerjeff said:
I currently rooted using the latest version of the Sons of Android ROM. Last night I made a back-up of it and flashed the Synergy ROM to test it for a friend. When I restored my back-up, I could no longer connect to the computer. I tried to reinstall the drivers through Kies and also direct from Samsung. The phone charges when connect to the USB port, but does not connect. I have tried two computer so I think it is the phone.
I search the forums and didnt find anything that help.
Does anyone have any suggestions?
Thank you!
Click to expand...
Click to collapse
Did you make a nandroid of the previous rom ? Flash back to that . Flashing any rom made for the NA version of the Galaxy s3 will NOT brick your phone. NO physical damage will happen in any way.
Yes check the cord to make sure its not that....samsung phones are picky....even with the same cord.
Fast charge is usually in the kernel settings menu. It will be something you would had to enable, I've never seen it come enabled on a rom. What kernel are you on ? I don't think you see that setting on TW based rom's anyway ( I assume you are on SoA right now?)
Have you tried to do a complete wipe and flash another rom ?

hednik said:
Did you make a nandroid of the previous rom ? Flash back to that . Flashing any rom made for the NA version of the Galaxy s3 will NOT brick your phone. NO physical damage will happen in any way.
Yes check the cord to make sure its not that....samsung phones are picky....even with the same cord.
Fast charge is usually in the kernel settings menu. It will be something you would had to enable, I've never seen it come enabled on a rom. What kernel are you on ? I don't think you see that setting on TW based rom's anyway ( I assume you are on SoA right now?)
Have you tried to do a complete wipe and flash another rom ?
Click to expand...
Click to collapse
I have a nandroid of my stock (after rooted) ROM, but it is on my computer now, not on the phone so I cant access it. I also had a nandroid of Sons of Android that was connecting just fine before I flashed Synergy ROM. I restored the Sons of Android ROM (nandroid) that was still on my external SD card and that didnt fix it.
I just did a complete wipe (Cache, Davlik Cache, System, Factory Reset, and Internal Memory), then installed the Wicked ROM with the stock kernel. It still doesnt work.
I tried two different cord on two different computers with no luck.
Thank you!

Is your usb debugging enabled?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta

Huskerjeff said:
I have a nandroid of my stock (after rooted) ROM, but it is on my computer now, not on the phone so I cant access it. I also had a nandroid of Sons of Android that was connecting just fine before I flashed Synergy ROM. I restored the Sons of Android ROM (nandroid) that was still on my external SD card and that didnt fix it.
I just did a complete wipe (Cache, Davlik Cache, System, Factory Reset, and Internal Memory), then installed the Wicked ROM with the stock kernel. It still doesnt work.
I tried two different cord on two different computers with no luck.
Thank you!
Click to expand...
Click to collapse
Completely remove the drivers on your PC and reinstall again. Also if you have kies remove that first.
Sent from my SAMSUNG-SGH-I747 using xda premium

Domoo said:
Is your usb debugging enabled?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
Click to expand...
Click to collapse
USB Debugging is currently enabled, but I have tried it both ways.
I also am noticing my data connection is really, really slow, much slower than normal. I looked under the Synergy ROM and there was some talk of needing to reflash modem and bluetooth when reverting to a stock kernel. Could this be the problem?
Thanks!

You could try mobile Odin and flash the rooted stock that way... Its a shot
You have to use a .tar file though
Sent from my SAMSUNG-SGH-I747 using xda premium

hednik said:
You could try mobile Odin and flash the rooted stock that way... Its a shot
You have to use a .tar file though
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Can you you give me some more info on Mobile Odin? I have never heard of it.
Last night I flashed the KT747 kernel because it has updated USB drivers, but it still didnt work.
I still have to believe that something went wrong when flashing the other night because that is when it stop work, but I am starting to think it is a hardware issue. It is very wierd!
Thank you!

Do you get any error when plugging it? I had a similar issue last week until I updated Windows.

BWolf56 said:
Do you get any error when plugging it? I had a similar issue last week until I updated Windows.
Click to expand...
Click to collapse
Nope, no error message. It just doesnt reconize it is there. I have tried three computers (Windows 7 - 64 Bit & (2) XP 32 Bit) and three different cords.
This sucks! Now I am hearting it from all the iPhone users.
Thanks!

Huskerjeff said:
Can you you give me some more info on Mobile Odin? I have never heard of it.
Last night I flashed the KT747 kernel because it has updated USB drivers, but it still didnt work.
I still have to believe that something went wrong when flashing the other night because that is when it stop work, but I am starting to think it is a hardware issue. It is very wierd!
Thank you!
Click to expand...
Click to collapse
Try this, same thing was happening to me on a rooted stock rom. The steps listed here helped me reconnect phone to PC.
http://blog.vacs.fr/index.php?post/...ot-detected-problem-on-Android-Samsung-phones

Huskerjeff said:
Nope, no error message. It just doesnt reconize it is there. I have tried three computers (Windows 7 - 64 Bit & (2) XP 32 Bit) and three different cords.
This sucks! Now I am hearting it from all the iPhone users.
Thanks!
Click to expand...
Click to collapse
Try wiping and flashing another ROM?

dratsablive said:
Try this, same thing was happening to me on a rooted stock rom. The steps listed here helped me reconnect phone to PC.
http://blog.vacs.fr/index.php?post/...ot-detected-problem-on-Android-Samsung-phones
Click to expand...
Click to collapse
I hope we are getting closer!
When is use the *#7284#, I get the UART section that is on PDA and I cant change it.
Under the USB section I have button that says "Qualcomm USB Settings" with a whole punch of options:
MTP
MTP + ADB
PTP
PTO + ADB
RNIS + DM + MODEM
RMNET + DM + MODEM
DM + MODEM + ADB
Should I use one of these settings?
Thank you!

Huskerjeff said:
I hope we are getting closer!
When is use the *#7284#, I get the UART section that is on PDA and I cant change it.
Under the USB section I have button that says "Qualcomm USB Settings" with a whole punch of options:
MTP
MTP + ADB
PTP
PTO + ADB
RNIS + DM + MODEM
RMNET + DM + MODEM
DM + MODEM + ADB
Should I use one of these settings?
Thank you!
Click to expand...
Click to collapse
You should have two options, MODEM and PDA. Mine is set to MODEM.

Still no luck! Very Frustrating!
I used Mobile Odin to flash back completely to stock, and the usb still would not connect. I do not know what else to do. I will have to remove the SD Card and use a card reader for now. I can flash back to stock when if I want to take it in and get it fixed or replaced.

Huskerjeff said:
Still no luck! Very Frustrating!
I used Mobile Odin to flash back completely to stock, and the usb still would not connect. I do not know what else to do. I will have to remove the SD Card and use a card reader for now. I can flash back to stock when if I want to take it in and get it fixed or replaced.
Click to expand...
Click to collapse
did u already try another cable, I had over 5 cables that suddenly stopped working for no reason, only charges but it doesn't connect to the pc..
so try another cable is my suggestion.

Help please!

So I have the Tmobile variant of the S3 and I have tried everything and spent countless hours trying to fix my problem. My phone will not connect to my computer after I tried with different cables and going through the phone utilities. I also did what other forums said and I had no luck. The binary count is at 10 because I tried to root this phone long time ago and I was unsuccessful. The device is not rooted because I checked if I had root access. The phone will only charge when I connect it to the computer and I need it to update to the stock 4.3 from Tmobile using odin. Any help??

rrravipatel said:
So I have the Tmobile variant of the S3 and I have tried everything and spent countless hours trying to fix my problem. My phone will not connect to my computer after I tried with different cables and going through the phone utilities. I also did what other forums said and I had no luck. The binary count is at 10 because I tried to root this phone long time ago and I was unsuccessful. The device is not rooted because I checked if I had root access. The phone will only charge when I connect it to the computer and I need it to update to the stock 4.3 from Tmobile using odin. Any help??
Click to expand...
Click to collapse
Are you using cables bought with chargers? Or are you using quality "Data Cables"? Also, try different USB ports on the computer. Uninstall and reinstall drivers from Device Manager. If it will charge, but not transfer data, it sounds to me that its either a cable issue, or a driver issue. (Could be a bad port on the phone as well, but this is less likely)

DocHoliday77 said:
Are you using cables bought with chargers? Or are you using quality "Data Cables"? Also, try different USB ports on the computer. Uninstall and reinstall drivers from Device Manager. If it will charge, but not transfer data, it sounds to me that its either a cable issue, or a driver issue. (Could be a bad port on the phone as well, but this is less likely)
Click to expand...
Click to collapse
Yeah I tried all of that and I still had no luck

If you are stock, unrooted, can't you just use the software update in settings > about device?
When connected to the computer, what does it say in device manager?
Can you try on a different computer? If it also does not work on another computer, it may be more likely that there is a problem with the port on your phone.

rrravipatel said:
Yeah I tried all of that and I still had no luck
Click to expand...
Click to collapse
I would try downloading the drivers from the Samsung website. It doesn't really sound like it would be a problem with the phone. Also try switching between MTP and PTP and waiting a couple of minutes in between to see if the computer installs the phone correctly.

You can get drivers from my Sig if you want to try several different versions. Just make sure you uninstall through device manager.

Hi
I recommend you try re installing your cell phones drivers on your computer or flashing your ROM correctly. Try updating the device manually.

DocHoliday77 said:
If you are stock, unrooted, can't you just use the software update in settings > about device?
When connected to the computer, what does it say in device manager?
Can you try on a different computer? If it also does not work on another computer, it may be more likely that there is a problem with the port on your phone.
Click to expand...
Click to collapse
I tried to do all that with the drivers but the phone will not connect regardless.

Sounds like its either cables or usb ports then. See if you cant get a hold of an actual data cable, preferably a samsung replacement. Then try that on every usb port on the computer.
And for the drivers, are you uninstalling them through device manager before trying a different version? In my driver repo at least try the oldest and the 2nd and 3rd from the newest if you haven't already.
If none of the above works you may need to consider either reformatting and reinstalling Windows, or try to do this on a friend ir family members computer.