Camera, Netflix, YT, and Flashlight Apps Crash on my VZW GNex - Samsung Galaxy Nexus

I RMA'd my first GNex last August with a cracked screen, the one I got back had some problems:
Camera App crashes. Sometimes on startup, other times after a few seconds, and occasionally it doesn't crash until after I've been able to take a full photosphere, but usually the first two. It shows force close screen.
Netflix crashes after a few seconds to a few minutes. It does not show a force close screen, it just restarts the app.
Youtube won't load videos and when it does, it gives an error after a few seconds or minutes.
All flashlight/torch apps crash either on startup or after a few seconds.
I got tired of this, and didn't want to deal with Verizon's ****ty RMA service again, and since it seemed like it could be a software problem, I chose to root it and try to fix it with a custom ROM. I flashed CM9 and the problem persisted. Thinking it was too late to go back, I've just dealt with it until like a week ago.
Then I heard that a 4.2 update was coming to the VZW GNex, and returned to stock using this method (Would hyperlink, but don't have post count. It's the first result when you google, "Return to Factory State (Unroot and Relock) site:rootzwiki.com" without quotes. I flashed the JB files). Shockingly, the camera, Netflix, YouTube, and flashlight apps worked. However, when the 4.2 update came along, it broke everything again.
So that brings me to my questions:
Does anyone know of any way to fix this? Preferably without rerooting, but I'm still up for that if necessary.
Would I still be under warranty if I followed the linked method for unrooting?
EDIT: I'd also like to add that music playback is interrupted when either the camera or the flashlight app crashes.

go back to stock manually using this thread

Uelmm fuppofed
samersh72 said:
go back to stock manually using this thread
Click to expand...
Click to collapse
I'm already stock...
To reiterate: About a week ago I unrooted and flashed a stock 4.1 rom that fixed everything. When I got the OTA update to 4.2 everything broke again.
I also just did this, and it worked for a minute or so, but the apps are back to crashing now.

Related

[Q] Camera Constantly FC'ing, any ideas??

Hey all. Starting about two weeks ago, I was starting to get constant FC's on my Camera application and all apps that use the camera.
When I tried restoring back to a nightly where the camera had worked, it opened to the front facing camera and as soon as I tried to switch it to the back camera, it froze, then FC'd and refused to open.
I did a completely clean wipe and installed CM7 Final and I am still having the same issue.
I have tried:
1. Fixing permissions
2. Clearing the data for the Camera App through settings->applications and also through Titanium Backup
3. Deleting the Camera App through Titanium and reinstalling CM7 Final
4. Installing a new kernel (SZ)
5. Switching back to a Sense ROM (camera was still FC'ing)
6. Un-rooting my phone AND hard resetting the stock ROM
and NOTHING has worked. I NEED my camera, it's one of the main reasons why I love my phone so much!
I'm on HW004 which I suspect has something to do with this all.
I took this into the Sprint store the last time this happened and they told me that they "replaced the camera application" but I'm not sure if that's entirely accurate.
I would normally take this into the Sprint store again but it's very difficult for me to get there (I'm a college student without a car) so I'd prefer to find a way of fixing it without having to bring it in.
Anyone have any ideas???
andrewkariana said:
Hey all. Starting about two weeks ago, I was starting to get constant FC's on my Camera application and all apps that use the camera.
When I tried restoring back to a nightly where the camera had worked, it opened to the front facing camera and as soon as I tried to switch it to the back camera, it froze, then FC'd and refused to open.
Click to expand...
Click to collapse
If you've wiped and flashed to a different rom, unrooted your phone and did a hard reset of the stock rom and THIS PROBLEM IS STILL PRESENT?.....Then I hate to tell you dude....you don't have a software problem! You need to find a way to the sprint store OR call customer service and go through the whole technical support crap and have them send you a replacement phone or something. It sounds to me like something messed up your camera to where it won't work any more.....maybe you dropped it or something...spilled O.J. on it or something.....Aliens messed around with your phone and are now laughing at you......SOMETHING WENT WRONG WITH YOUR CAMERA and it isn't anything involving software like the camera app!
Here's the info for HTC
http://www.htc.com/us/support/hotline
Here's the info for Sprint
http://www.sprint.com/contactus/
GOOD LUCK!!

[Q] Samsung Galaxy Nexus JB 4.1.2 Video Camera not Working, Gallery has stopped.

Updated to JB 4.1.1 and video camera not working, Gallery Stopped.
Updated to JB 4.1.2 same problem.
My camera and panorama are working fine.
Please help.
Thank you.
I'm having a similar problem.. last night, I attempted to use the TeslaLED widget to aid myself while walking my dog at night. To my chagrin, the light never came on. I wondered if it was the light itself, so I attempted to open the camera to take a picture... it immediately closed and showed "gallery stopped" for an error message. I rebooted the phone hopping that would fix the problem. The problem was still there after booting back up.
I was running a CM10 nightly that I've had for over a month. My Verizon Galaxy Nexus is rooted and unlocked. I attempted to flash a stable CM10, but am still having the same problem. I will attempt to flash stock tonight to see if that fixes it.
Gallery not working
Ever since JB 4.2.1 update...my gallery and camera no longer works! Tried clearing cached, hard reset but no luck. Next step might be to toss it out the window....
Ok, somehow its fixed! I had backed up my gnex via recovery mode before I installed the stable cm10. When that didn't fix my problem, I restored the backup do I didn't have to reconfigure everything again when I flashed stock later yesterday evening. But, to my surprise, restoring the backup fixed the problem!
I too am having an issue w/ my Gnex's camera. The app will open from the gallery, & the camera buttons are at the bottom of the screen, but the screen is black. You can push the button to capture a pic, but nothing happens, you can switch to record video & it locks up & FC's. Every now & then you can open the app directly from the camera widget, but it typically just goes to a black screen w/ the software keys at the bottom faded out & the phone just locks up. I replaced the camera w/ a known working camera from a parts Gnex I have. Same issue. I was running 4.1.2, but I've since upgraded to 4.2.2 hoping there was some sort of software fix. No dice... still doing the same thing. The isn't rooted... but I'm going to root it & throw on another ROM to see if I can get it working somehow... but outside of that, I don't know what else to do. Any new ideas?
wslytoy said:
I too am having an issue w/ my Gnex's camera. The app will open from the gallery, & the camera buttons are at the bottom of the screen, but the screen is black. You can push the button to capture a pic, but nothing happens, you can switch to record video & it locks up & FC's. Every now & then you can open the app directly from the camera widget, but it typically just goes to a black screen w/ the software keys at the bottom faded out & the phone just locks up. I replaced the camera w/ a known working camera from a parts Gnex I have. Same issue. I was running 4.1.2, but I've since upgraded to 4.2.2 hoping there was some sort of software fix. No dice... still doing the same thing. The isn't rooted... but I'm going to root it & throw on another ROM to see if I can get it working somehow... but outside of that, I don't know what else to do. Any new ideas?
Click to expand...
Click to collapse
I have the same problem... camera non working
No idea why??

[Q] Camera crashes

Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
EpicLPer said:
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
Click to expand...
Click to collapse
Do a factory reset. I had the exact same issue when I upgraded and I had to do this a few times to get everything working.
Sent from my D5503 using Tapatalk
hol17 said:
Do a factory reset. I had the exact same issue when I upgraded and I had to do this a few times to get everything working.
Sent from my D5503 using Tapatalk
Click to expand...
Click to collapse
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
EpicLPer said:
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
Click to expand...
Click to collapse
You can try but I usually recommend just starting fresh since it could cause some errors.
Sent from my D5503 using Tapatalk
i
EpicLPer said:
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
Click to expand...
Click to collapse
if u want better chance not to see these kindda issue u must repair ur firmware by PCC.
factory reset means wiping firmware
but repair by PCC means install fresh firmware
:good:
I've got the same issue. It's actually worst when using SnapChat. It just freezes sometimes. I did a factory reset from the phone and this solved the issues for a day, but now it's back. I'm gonna do a full reset from the computer now and see if this solves it.
I have the same problem with the camera!! Anyone fixed this problem without factory reset?
Sent from my D5503 using xda app-developers app
After running a full reset from PC this issue seems to have been solved.
Cfager said:
After running a full reset from PC this issue seems to have been solved.
Click to expand...
Click to collapse
And it's back. Camera often freezes the whole phone. When I listen to music, and starts snapchat and change from back to front camera, the whole phone freeze and the music stops for almost ten seconds.
Same here, 14.3.A.0.681. Did anyone found a fix?
The camera app opens and works, but at the moment to focus it just stuck on focusing and the photo is never taken.
I experience the same issue. Often, I have to wait for the camera to open, and SnapChat is unusable now. Don't really feel like resetting if people here are reporting that it doesn't fix the issues.
Same issue here. But on 785 (4.4, latest update, german TFT, unlocked BL and root). Camera hangs on every occassion, doesn't make a difference which capture method I use. Tried emptying cache and data for the camera app but that didn't solve anything. I don't want to reinstall my phone because it's a pain in the ass. Problem does not occur with the front camera.
I did find a fix!!!:
Just clear data&cache of the camera app and snapchat (just need to log in again). Now everything works smooth and quick again.
@madlive: weird, for me clearing data&cache fixed all my problems. Maybe try it again?
koningjim said:
I did find a fix!!!:
Just clear data&cache of the camera app and snapchat (just need to log in again). Now everything works smooth and quick again.
@madlive: weird, for me clearing data&cache fixed all my problems. Maybe try it again?
Click to expand...
Click to collapse
Having just sold my Z1 (after having .757 installed) and now using a 'spare' Z1 Compact until my Z2 arrives, I wasn't that surprised to notice that the Z1 Compact has exactly the same problems as the Z1.
Wiping, resetting, clearing the cache - all pointless in the long run. Any fix is coincidental. It's a bug that hasn't been completely fixed with .757. The mere fact I've had the same problems on both handsets shows it's the firmware.
If you unlock the phone and start up the camera via the icon, chances are it will work fine.
If you activate the camera from standby, it may fail (the freezing problem, or 'camera not available' error).
What .757 seems to have fixed is the issue where the phone starts to get red hot and then you get the warning that it's too hot to use the camera. I've been taking a lot of photos this last weekend and never had that happen, so at least Sony fixed one thing. I suspect that was down to a series of problems with the media server and creating thumbnails etc, all of which were fixed.
When you have the freezing problem, was the phone locked? In other words; was it locked, but you started the camera via the camera key or dragging up the camera icon? When you tapped power to turn off/on, did you then have to unlock again? If you subsequently unlock - does the camera work fine now?
My hunch is that this is where the problem lies. I've got pattern unlock and now have it set to not lock for 30 minutes. So if I'm taking photos, I unlock the phone and - touch wood - I have no camera issues for that time.
If the phone has locked itself later on, and I don't unlock first, I expect the camera to fail. Yet it doesn't always - but once is still too much. I missed a potentially awesome photo of my two year old son because of this - and it's bloody frustrating. Especially as there's no idea on when we might get another update.
Another problem I noticed on the first KitKat release was the on-screen keyboard appearing over the camera one time. I'd been using the keyboard in another app before firing up the camera using the button, so the camera fault must be down to how it sets itself up when launched - and what you were doing just before (unlock screen, another app) influences the likelihood of it crashing.
In any case, it's a pain.
But on the plus side, the quality of the photos I got over the weekend - mostly in manual landscape mode - are stunning. The phone is capturing a level of detail that is exceptional now. And auto mode is now generally pretty good too, suggesting it doesn't just bump up the ISO all the time.
Same bug here!
EpicLPer said:
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
Click to expand...
Click to collapse
I'm having the same problem here. Does Sony is aware of this bug?
Does anyone know of a link where we can complain about it to the manufacturer?
I thought that something was wrong/broken with my phone, but then, after seeing your posts, it isn't... So no factory reset... Just wait for an update? even 3rd party apps seem to crash, expecially the google camera... Wth
I'm getting the same problem since the stock 4.4.2 update, battery life doesn't seem as good anymore either, but i'm always near a charger so the new Camera bugs are the most annoying.
You can't exactly "catch a moment" by whipping your camera out anymore, most of the time I'm waiting about 5-10 secs for the picture to appear ready to take a pic, especially noticeable on Snapchat or when switching from front-face to rear.
I woudn't mind but being on Stock Firmware I'm always waiting longer for Android updates, supposedly because of the extra rigorous testing etc!
bump !
it appears accessing camera from different locations (lockscreen shortcuts ...) confuses the mecanism, this added to some flashlight app and you're good to have the reboot-proof camera FC problem... pffff
Possible Fix!
*** possible fix! ***
I read this on another forum and for about 5 days now my camera has been behaving completely normal across all apps!
Little warning - for me this logged me out of some apps, and caused me to have to put some widgets back on - it almost behaved like clearing the cache when you're rooted, no data lost just a some apps liked twitter etc were acting like they were installed for the first time...
The method is to boot into safe mode once, then just power the phone off and boot as normal:
Hold down your power button
In the menu hold down the "Power Off" option and say OK to safe mode
Once you're in safe mode, turn the phone off
Turn the phone on again, it will boot as normal
Camera just now behave as normal!
Not only has it worked for me so far, but my whole phone seems a bit faster.
Good luck!
Yes have faced that issue with camera, just like my friend warned me :/ freezing, when clicking
Factory reset didn't do much good
Sent from my Z1 compact

Can't connect to camera

Hey guys!
So just as the subject reads, the phone from time to time can't connect to my camera and I just get a black screen. Switching between the front and back when this happens triggers the error message and tells me to send a diagnostic report to Google. One of the things I tried was to force close the camera process and still nothing. Only fix is to reboot the phone, but eventually in a day or two the camera will crash again.
Just to rule out any kind of corruption, I wiped the phone to factory settings via recovery and the phone still behaves like this. One of the apps I noticed does not play well with the phone is snapchat (current beta). The app is super laggy and wondering if this could cause the camera overall to eventually crash. Any ideas or thoughts are welcome!
Overall I'm kind if disappointed with the performance of the phone over several days. Upon reboot its quick and over a day or two the phone gets pretty sluggish, even locking up at times for a few seconds without being able to do anything. Sometimes exiting an app and going to the main screen takes a solid 5 to 10 seconds.
Yeah the camera app is very, very bugging. Really hoping there'll be an update that fixes the problems with that and 3rd party cameras.
Sent from my Nexus 5X using Tapatalk
I though I was the only one, the camera takes forever to open and bogs the whole system down, I just the l got the security updates and no camera bugs were addressed
Sent from my Nexus 5X using Tapatalk
Actually that's exactly the way my Nexus 4 behaved, which was the main reason I had to replace it now. Hope 5X won't do that, or I'd be pretty pissed off. I thought it was a hardware issue, but now according to what you write I suspect this might relate to some application installed.
I'll add myself to the list. Sometimes It doesn't even make picture, just get stuck and does nothing for a while, then for whatever reason it start shooting a sequence of pointless picture. Many times it take 2 pics in a row, like a not asked, not wanted crappy pointless multishot
Camera was completely fine for me until I got an OTA update 2 days ago and now its completely dog ****. Freezes for a while when I open the app, and crashes if I turn the phone to landscape.
I just rooted my phone and camera stopped working. Reset to default did nothing.
I'm on B29K. Do I need to downgrade?
twiifm said:
I just rooted my phone and camera stopped working. Reset to default did nothing.
I'm on B29K. Do I need to downgrade?
Click to expand...
Click to collapse
How exactly did you root? And if you flashed a modified boot.img, which one fid you flash? Also, what does "reset to default" mean? Does this mean that you flashed the factory image for MMB29K?
Sent from my Nexus 5X using Tapatalk

[D855] "Cannot connect to Camera"

I don't know what's happened, seemingly over night my camera no longer works. I was running Cloudy 2.5 and I wiped it and installed CM12, still no luck. Now I've got it running PA and STILL the camera refuses to work in any apps. I installed FV-5 camera and it just crashes when I launches it. Snapchat tells me to restart the phone but after a few attemps, I can get the front camera to work. I'm starting to think this is a hardware problem as I've flashed new ROMS etc. Has anyone else had a problem like this?
edit: I just installed and launched Snapchat again and when I switched from the front camera to the back, it worked for half a second and then froze. Restarted the app and now it seems to be working.
Greets
I had this issue on my g2 all roms nogo so i flashed back stock kdz and it worked then flashed all same romsa again and it actually work so im asuming it was some stupid issue from the factory. But mine done it from the start on stock rom i thought it was a hardware issue it was a warantie replacement i didnt know i had the pbone for about a week and went to take a pic and bam so like i said i tried many roms nogo a fresh new tot
I'll give it a go because it still seems broken. It's working sometimes, but in snap chat the image is flipped upside down and there's a purple tint. Exiting the app and opening it again fixes it, but most of the time it's not working.
This happened to me, but on a different device - it's a CM bug. You could download an app called "restart camera" by temasek from playstore to see if it helps.
Sent from my LG-D855 using Tapatalk
Mine was on a ls980 sprint g2 and a stock. And stock based roms never tried cm really
I have LG G3 *D855*... My phone worked fine and fast 2 and half years, no problem, warranty after 2 years was over, but I even didnt think about other phone, because I realy like LG G3 and there is nothing very better created yet + I used mobile case and phone is in perfect condition. Ok, after 2,5 years, phone never was swiped, it was overloaded with files, photos, apps... One day, camera start crashing and sometimes I got some lagz. I decided to root the phone, installed Cloudy 3G, camera worked only first 10mins, then crashed like in stock version. I found one flashable file, called camera fix lgg3... It fixed camera, no lagz on camera, no problem with crashing, flashlight worked, everything was fine. But damn, that Cloudy3G was so unstabble, sometimes phone freezed for a while, sometimes it restarted itself, sometimes apps crashed, like facebook, whatsup and other... But... The biggest deal was with battery... Battery drain was awfully high... If phone was in standby mode, battery taked only one day, but... If I used any app or just watched videos on youtube, I was able to see how % was dropping in minutes. It was like 1 min = 1-2% gone. So, I flashed CM14... Nice mod, I liked, takked few hours to know the mode and customize it for my needs. Camera worked first day, then crashed again... Actualy... It worked sometimes, like 1 time from 10 attempts with phone restart. But, for short time, sometimes 1min, sometimes 30mins. I didnt find any fix, cause that first fix was only for stock camera version... Decided to flash other rom... Fulmics was next, worked fine, mode is cool, stable, battery life is very good, almost like stock version. Camera worked for 2 days, then the same problem... Cannot connect to camera or camera is busy...
From starting, I was able to get into camera by restarting phone, but after few days, no restarts helped.
What I can do now? Any suggestions? Ohh, and sometimes camera is purple and shows upsidedown, before crashing.
All, what I can imagine to do, is try another ROM or try to swipe everything and get back to original stock version. But its not so difficult like installing custom roms. So, it will help or somebody has other solution?

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