Why won't my i317m Unlock? Help with a story - AT&T Samsung Galaxy Note II

Long story short - I got screwed over today.
I sold my Nexus 4, and bought a Brand New still in plastic Note II today off Kijiji (Canada's craiglist) for $480.00
Its locked to Rogers, but seller said he unlocked the phone to sell it. I powered it on, it worked great and still had all the plastic on it.
I brought it, got my Microsim out, got it activated with Telus, put it in my phone and boom - Its locked. Realized I made a huge mistake not trying the Sim before buying the phone.
Emailed the seller, he said he was told it was unlocked and I'm out of luck, sell it or unlock it myself. Wow... I couldn't believe it. He hasn't responded to anything else since. He told me he already spent the money on a iphone5 so good luck with it. Shocked by the response.
I called Rogers - explained the story - gave the IMEI. They told me its a brand new activation - she said she can't tell me much but felt bad so she told me it was literally a brand new phone but was subsidized so they can't unlock it for 90 days, but did ensure me if I decided to use it with Rogers it would work. (She all but told me it was just activated this past weekend by the seller, so it was 1-2 days old). She said after 90 days I could get it unlocked for $50 but need to be a customer to do it. Well isn't that helpful.
So now, I tried Cellunlocker.net and quickphoneunlock.com to get it unlocked. She recommended me try these. I had used these services many times in the past without issue... well this time, both providers gave me the exact same lock code - but were unsuccessful. Still waiting to hear back from both services.
I then found the "free unlock" method on XDA and around the net, but the last step's menu isn't present in my phone so it won't unlock. This step to be exact - "choose [4] NW Lock NV Data INITIALLIZ"
Anyone have any idea's on why "choose [4] NW Lock NV Data INITIALLIZ" isn't in my menu options? Or have any other unlocking suggestions?
I'm basically down to one option - switch to Rogers - which is a Major pain in the ass and something I'd like to avoid.
Yes I know I made the mistake of buying without testing the sim first, Please no need to comment about this.

My phone has 4.1.2
It updated as soon as I enabled WiFi.
Seems if i Left Rogers 4.1.1 on it I would have the option to unlock, correct? Anyone tell me if I can go back to 4.1.1 somehow and if this would fix it? (Rogers Canada) And how I can do it?
Having some bad luck here.

bigystyle84 said:
My phone has 4.1.2
It updated as soon as I enabled WiFi.
Seems if i Left Rogers 4.1.1 on it I would have the option to unlock, correct? Anyone tell me if I can go back to 4.1.1 somehow and if this would fix it? (Rogers Canada) And how I can do it?
Having some bad luck here.
Click to expand...
Click to collapse
That is correct. Go to www.sammobile.com and get the stock 4.1.1 firmware for your phone. Flash it with odin and then follow the steps for the free unlock guide. Make sure the firmware you download is for the canadian model . I believe it will be sgh-i317m . Once you get it unlocked then you can go back to 4.1.2 and it will stay unlocked forever. Make sure you read everything. I dont want you to brick your new phone.
Sent from my SAMSUNG-SGH-I317 using xda premium

Correct. Starting in 4.1.2, unlock is blocked. Downgrade to 4.1.1 and you can unlock for free. It's been proven to work in many many forum posts.

Thanks all
I flashed back to 4.1.1 using Rogers and the unlock code I bought still didn't work, but the free method worked! Phone is now unlocked.

bigystyle84 said:
Thanks all
I flashed back to 4.1.1 using Rogers and the unlock code I bought still didn't work, but the free method worked! Phone is now unlocked.
Click to expand...
Click to collapse
Good to hear.
Sent from my SAMSUNG-SGH-I317 using xda premium

bigystyle84 said:
Thanks all
I flashed back to 4.1.1 using Rogers and the unlock code I bought still didn't work, but the free method worked! Phone is now unlocked.
Click to expand...
Click to collapse
You may update your thread title to resolved so maybe people in the future can see how to resolve it. Just a tip.
Sent from my SAMSUNG-SGH-I317 using xda premium

Related

[Q] ATT Galaxy S3 SIM Unlock Method

Hello Folks,
I just received my ATT Galaxy S III and was wondering if there is an unlocking tool to unlock the device as I will be travelling overseas and wanted to use my S III without having to pay crazy roaming charges. Since I just got the phone ATT will not unlock it until some time has passed. Any help would be appreciated.
Thanks
I don't know of a tool but there is Unlocking service on web that can unlock Galaxy S3 for a fee. I don't know how much they charge for S3 but they charged $24.99 for Galaxy Note and $14.99 for HTC One X. Here it is:
http://www.cellunlocker.net/unlock-samsung-galaxy-s3-iii.php
They claim they can unlock AT&T Galaxy S3 now.
No unlock tool as of yet.
Ok so I am going to purchase an unlock code from the site above. I have used them for my galaxy s2 skyrocket with success. Now I would like to help out the community by taking a system dump before the unlock and after. If anyone has info on how to do this or what to do please let me know. I have no idea how to go about this process.
unlock
harryrasul said:
Hello Folks,
I just received my ATT Galaxy S III and was wondering if there is an unlocking tool to unlock the device as I will be travelling overseas and wanted to use my S III without having to pay crazy roaming charges. Since I just got the phone ATT will not unlock it until some time has passed. Any help would be appreciated.
Thanks
Click to expand...
Click to collapse
even i am in the same situation as you ...i took a risk and went with unlockunit...there is an app u can download from play store....it is 24.99$...they provide u unlock code...they say 1-60 mins but that is not accurate..it will take couple of hours....unlock worked for me...i tried putting tmobile sim and it worked fine....
ATT gave me my unlock codes for free for the S2 when I asked for it. Maybe you want to call them too.
I just tried ATT with my S3 that I purchased at full price. She typed in my imei and said it was not available.
Lets keep this on topic. If u wanna post a guide then make sure its for the sgs3
XDA Moderator
Anything happen with this unlock? I'm trying to do research on cellunlocker but no infomation whatsoever
Hammer unlocks did my friends AT&T galaxy S III. It took under an hour to get the code back.
how much do hammer unlocks charge?
AT&T just gave me my code today. so try them again, maybe because the 30 day window has passed.
raghu007 said:
even i am in the same situation as you ...i took a risk and went with unlockunit...there is an app u can download from play store....it is 24.99$...they provide u unlock code...they say 1-60 mins but that is not accurate..it will take couple of hours....unlock worked for me...i tried putting tmobile sim and it worked fine....
Click to expand...
Click to collapse
What app?
How did you receive the code?
Sent from my SGH-I747M using xda app-developers app
I got my unlock code from AT&T and not sure why they won't give it to you, well I got it my self because I work for AT&T.
Cheapest price I've found
I haven't found a free tool as of yet but the cheapest unlock I've found is $19. It is on ebay from the user "aprivate". Sorry I'm a noob so I can't post the link but pm me for it if you can't find it. Hope that helps!
onthezone said:
I got my unlock code from AT&T and not sure why they won't give it to you, well I got it my self because I work for AT&T.
Click to expand...
Click to collapse
Just wanted to say thanks. I thought the last thing AT&T would do was give me an unlock code for my Galaxy S3, which is about 2-3 weeks old. But I went online and chatted with them and got the code. The first guy gave me the PUK unlock code which was wrong. Then then next guy knew exactly what I wanted and asked me for my IMEI number and I just found that when I pulled the battery out. He gave me a code, I found an old non-AT&T SIM which I cut down and popped into the phone and entered the code. It took about 30 seconds but it then said I was unlocked.
My account is about 4 years old and have been through 2 prior phones with AT&T. I don't know if this makes a difference in whether or not they will give you an unlock code but you should try! I just told them I was going to travel overseas and need to use another SIM. No hassles!
Can you unlock iPhones also?
Sent from my SAMSUNG-SGH-I747 using xda premium
Where is the cheapest place online to get the AT&T S III unlocked? I really need to get this done ASAP. Thanks..
raghu007 said:
even i am in the same situation as you ...i took a risk and went with unlockunit...there is an app u can download from play store....it is 24.99$...they provide u unlock code...they say 1-60 mins but that is not accurate..it will take couple of hours....unlock worked for me...i tried putting tmobile sim and it worked fine....
Click to expand...
Click to collapse
how u get 4g on t-mobile for a galaxy s3 from at&t

WOOHOO Phone unlocked

I told att that my phone was bought off non contract
they unlocked it!
djarpit said:
I told att that my phone was bought off non contract
they unlocked it!
Click to expand...
Click to collapse
LOL, thats funny! You shouldn't have had to even do that - I've been told/and have read, that they will unlock as long as your account is in good standing with them Still though - thats good to hear you got unlocked!
Yea.... i (and many others, as it seems) simply went onto their online chat support, and asked if i could get the unlock code for my phone, just in case the need arises where i have to use a SIM from a different carrier. Took two tries talking to different people, but got it unlocked. I don't think they're quite as strict with the idea of keeping your phone tied to them until the contract is up with other phones as they are with the iPhone in particular.
i got the unlock code from the 1st chat with the rep no problem. i havent been able to get it unlocked because i dont have a different sim.
is it even possible to unlock if i leave the att sim in?
It should be fine.
Sent from my SGH-I747 using xda app-developers app
polobreaka said:
i got the unlock code from the 1st chat with the rep no problem. i havent been able to get it unlocked because i dont have a different sim.
is it even possible to unlock if i leave the att sim in?
Click to expand...
Click to collapse
It may be an awful roundabout way of doing it at this point, but maybe if you can get your hands on one of the earlier builds of CM10. There used to be an issue where on the first boot after installing CM10, the unlock code prompt would come up. Don't remember exactly when that was, though....
I sold my sgs2 when I bought my sgs3.
Wanted an unlock code and att refused. I explained that I wasn't trying to cancel my contract and just wanted to give it to my dad since I got a sgs3..
Att still refused but credited my account 150 for my trouble?!?! Haha
Worked for me!
Sent from my SAMSUNG-SGH-I747 using xda premium
I've been with AT&T for years. IMHO, they are very helpful, and will usually compensate you for your trouble. Case in point: Found out that AT&T will give you a 15% discount on your bill, if you were honorably discharged from the service. They could not "back date" my discount, but gave me a $350.00 credit towards my next bill(bills). I'm staying with AT&T.:good:
Canadian carriers
Hey,
Does anyone know if Canadian carriers are able to give the unlock codes? (Rogers to be specific)
Thanks
djaswal said:
Hey,
Does anyone know if Canadian carriers are able to give the unlock codes? (Rogers to be specific)
Thanks
Click to expand...
Click to collapse
They can, but they wont usually do it while under contract. They seem to like to push to let them do it (if you're at the store) and charge you 50 dollars. This has been my experience at least
grunt0300 said:
I've been with AT&T for years. IMHO, they are very helpful, and will usually compensate you for your trouble. Case in point: Found out that AT&T will give you a 15% discount on your bill, if you were honorably discharged from the service. They could not "back date" my discount, but gave me a $350.00 credit towards my next bill(bills). I'm staying with AT&T.:good:
Click to expand...
Click to collapse
Fwiw they will give almost any one who is in college or a graduate of college a discount too. Just need a edu email. Used my alumni address. I can't remember if it is 5 or 10%. they have a website to register. I believe that you get business class service from the csrs.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
djaswal said:
Hey,
Does anyone know if Canadian carriers are able to give the unlock codes? (Rogers to be specific)
Thanks
Click to expand...
Click to collapse
My buddy world for Rogers and they're not allowed to give out the unlock codes. You might get lucky and get a rep who doesn't care, but if they got caught Thats it for them. I've been trying to con my buddy when i rolled with black berry. I found it was v chapter and effort to pay the $1 on eBay and get one. I'm not sure on the unlock process with the S3 though. Is it more complicated?
Sent from my SGH-I747 using xda app-developers app
I didnt know having an unlocked phone was that big of a deal. Thank goodness I purchased mine as "unlocked" to begin with. I got lucky!!
GSM Phone unlocking - the easy way....
To get a SIM unlock, all you have to say is that you will be traveling overseas and you need the phone unlocked so you can use a GSM sim local to the places you will be going.
In general, it doesn't really matter much if the SIM is unlocked locally.
Now, if you want the phone unlocked for loading new OS's, the i747 usually does allow loading of other OS's such as CM10 and other Android versions. While the BootLoader is still locked, there are sites where you can get it unlocked. Albeit I hear that you will loose your DRM information because of it.
My son is in the Army and I had a new phone unlocked for him. I explained that he will be deployed and needed something for local GSM coverage, without suffering the costs of AT&T International roaming. Got it unlocked by AT&T in one call.
Just my experience and $.02...
Just spoke to AT&T a few hours ago. They gave me the unlock code for my old Captivate which I had upgraded to an SGS3 a week ago for my wife. I asked about unlocking my SGS3 (1 month old) and was told that they would be able to givw me the code after I had had the phone for 90 days. They also said that I could have only five phones unlocked every 12 months.
Sent from my SAMSUNG-SGH-I747

[Q} Network unlock?

Does anyone know if any of the usual unlockers (e.g. cellunlocker.net) has the unlock codes yet? Or if there are different unlocking methods? Thanks!
I hope something comes up soon. I purchased full price and AT&T won't unlock.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I need this too.
EBay has them for $30 bucks... But anyone find a cheaper free solution?
Tell att your going out of the country and you need your phone unlocked. If they still say no, remind then you could return phone and buy one from a3rd party.
mrhaley30705 said:
Tell att your going out of the country and you need your phone unlocked. If they still say no, remind then you could return phone and buy one from a3rd party.
Click to expand...
Click to collapse
Yea I need to call. I tried the online chat assistant.
Sent from my iPad using Tapatalk HD
05GT said:
Yea I need to call. I tried the online chat assistant.
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
If they still say no, get angry and tell then you want to speak to the customer retention department
mrhaley30705 said:
Tell att your going out of the country and you need your phone unlocked. If they still say no, remind then you could return phone and buy one from a3rd party.
Click to expand...
Click to collapse
tried that....did NOT work....
Bought a code from cellunlocker. Net
It works, I'm unlocked now
$25
trim81 said:
Bought a code from cellunlocker. Net
It works, I'm unlocked now
$25
Click to expand...
Click to collapse
Me too... Working...
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
me three.
cheapest option I found.
trim81 said:
Bought a code from cellunlocker. Net
It works, I'm unlocked now
$25
Click to expand...
Click to collapse
Any issues with this unlock? Are they permanent? I know customer service reps are clueless half the time but when I called to get my unlock code and was told I was also told I should be careful of getting an unlock code online as he had a case of someone call once saying their unlock code only worked with the phone for 90 days and then it stopped working (not sure if the phone or the unlocking). Also, any issues with privacy in regards to giving out en IMEI number?
Dome three.
Yes perm unlocked.
No problems
trim81 said:
Dome three.
Yes perm unlocked.
No problems
Click to expand...
Click to collapse
Appreciate it.
same here. got it from cellunlocker and used the phone in switzerland without an issue.
My phone is I317M that locked to Canada Rogers Network. I messed up my phone once due to flashed 7100 rom to my I317m, and I lost all information like baseband, network, imei. After did some research, I flashed a rogers stock rom back to my phone, and my phone get fixed and got signal again. Noticed that my phone is even unlocked. I dont know how that happened, but my phone works with other carrier now. Expect if someone can explan this.
This is reported by quite a few to be working and best of all it's free I tried it but don't have a sim for another carrier but I haven't gotten any errors and my phone is still working.
http://forum.xda-developers.com/showthread.php?t=2014982
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
45ACP1911 said:
This is reported by quite a few to be working and best of all it's free I tried it but don't have a sim for another carrier but I haven't gotten any errors and my phone is still working.
http://forum.xda-developers.com/showthread.php?t=2014982
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
I actually just bought the unlock code today from cellunlocker.net (but I haven't actually used it yet) and then I see this thread and was just going to try the method from your link for ****s and giggles and it WORKED! what a waste of $25
I did mine. However I have no way to test it. What would be the benefit to having this done?
MRBULLRED said:
I did mine. However I have no way to test it. What would be the benefit to having this done?
Click to expand...
Click to collapse
If you ever travel overseas, you can just buy a prepaid sim and stick it in your phone and you could use your phone while traveling for cheap without paying any carrier roaming fees.
I don't want to pay for a DATA PLAN!
So check this out.... I am an AT&T user and back when the HTC HD2 came out for T-Mobile I bought it from a friend when they signed up for a new contract. Got an unlock code from Ebay and have been using it for the past 2 years without having to have a data plan, never got added automatically to my plan like i have heard happen to others? And I'm wondering why? Is it possibly cuz its a T-Mobile phone? Or is it cuz I still have an old "Cingular" SIM card? I am curious about this because right now, Wally World has a special sale on the phone at $249, plus a $100 gift card, which will bring the phone down to $150 basically, so a pretty damn good deal for a phone just out on the market. And I'm plan on getting it this week, I was wondering if any of you would be able to tell me if at some point if i was able to get a T-Mobile version of the Samsung Note 2 if i could slip my SIM card into it and then be able to cancel my DATA plan, if i told them i went back to a Motorola Razr or something, which worked when i got my HD2? Or will AT&T be able to see that i have a smartphone? Is it the newer smaller SIM card, that will tell AT&T that I have a smartphone, or will the phone it self be what sends info to the servers or whatever that tells AT&T I have a smartphone? Or do you think this method of getting a T-Mobile phone and using an AT&T SIM card will work and I won't get stuck with a DATA plan? Everywhere I go has Wi-Fi so I have no need for the Data plan it will be going to waste.

[Q] T-Mobile Samsung Galaxy S3 SGH-T999 Sim Unlock

So I was unfortunate that I missed out on the free unlock on 4.1.1 and was unable to unlock my phone. I contacted T-Mobile and they said that I need to wait 18 months before I am able to get an unlock code. ... Is there any other way to unlock my phone? Don't plan on rooting my phone. I am traveling internationally in a month or so.
Easy as pie, downgrade to the stock 4.1.1 rom with Odin, unlock it, upgrade to the latest stock for your phone again with Odin, set up all your apps and settings again, profit. I would test a different sim card before upgrading again to make sure the sim unlock works, if it does it will be permanent, providing you did it the right way.
GS3 T999V
neysito said:
Easy as pie, downgrade to the stock 4.1.1 rom with Odin, unlock it, upgrade to the latest stock for your phone again with Odin, set up all your apps and settings again, profit. I would test a different sim card before upgrading again to make sure the sim unlock works, if it does it will be permanent, providing you did it the right way.
GS3 T999V
Click to expand...
Click to collapse
Like I said in my post, I don't want to do any flashing. Was hoping if there were any other way.
Armoredx said:
Like I said in my post, I don't want to do any flashing. Was hoping if there were any other way.
Click to expand...
Click to collapse
Then, nope.
+Cool story, bro!
+The "Thanks" you get from me is not just thanks, but can be laughing, props, +1, and so on
you can always pay a lil' to get the unlock code for yr phone from alot online store.
Why did they say you have to wait that long? I have called them so many times over the years to unlock all kinds of different phones. They emailed me the code in a few days of each call. At times I was on contract and other times I was not. So for me it didn't matter I always got the code. They told me I can get a phone unlocked every few months at the longest but at one time I got 2 codes in one month.
Sent from my SGH-T999 using xda app-developers app
T-Mobile Unlock Code Will Not Work!
dpshptl said:
Why did they say you have to wait that long? I have called them so many times over the years to unlock all kinds of different phones. They emailed me the code in a few days of each call. At times I was on contract and other times I was not. So for me it didn't matter I always got the code. They told me I can get a phone unlocked every few months at the longest but at one time I got 2 codes in one month.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I called T-Mobile to get an unlock code for my T-Mobile T999 phone. It will not work. They said try another sim from another provider. Got a sim from AT&T and tried again. No luck. I paid three different unlock companies and neither of them was able to give me a code to unlock my phone. I have tried 4 times to unlock. I heard if you try too many times, phone will lock permanently. Is that true? I also tried the unlock routine I found in a previous post but unfortunately, in the last step, option four is missing. I am running 4.1.2. What can I do now to unlock the phone?
Downgrade your modem and try again. Samsung patched the unlock in 4.1.2.
Sent from my SGH-T999 using XDA Premium 4 mobile app
Any news on sim unlocking nc2?
Sent from my Nexus 4 using XDA Premium 4 mobile app
Either call tmobile or buy an unlock code.
Sent from my SGH-T999 using Tapatalk
I have two prepaid accounts with tmob. Both had over $100 airtime at some point in the past. One now has $0.03, the other is $107. I requested for one acct, denied, reps resubmitted 4 times, assured i'm eligible for the code. I bought the phone at walmart and used my existing active sims. In the past i had no problems getting sim unlock codes. Now tmob wants me to buy $100 airtime at the time i first bought the phone. I then tried the other acct. Rep checked immediately i would not be eligible for the same reason, even though i have $107 airtime. I immediately closed one account.
Fk tmobile. I'm done with this company. No reason to buy their phones. I paid for the phone. Its mine now. The manufacturer supplies the code, tmob controls if/when i should get it. After i use up the airtime i'm closing the account and going with better rate providers.

Bounty thread for internation (H850) port to H830 - Potential sim unlock method

This thread is a bounty to get a proper port of the H850 framework. This will allow us to enjoy all the feature of the H850 on our H830. Personally I am hoping this will make unlocking my G5 easier because we should be able to obtain our unlock codes (I already have mine) and do it the standard way. But understand when pledging that is only a theory and no guarantees.
If you pledge please pay up once it has been achieved.
As always this port must be something the average user can flash. Once it has been achieved we will discuss with the dev(s) on how/if they want to receive their donations.
So far the devs I know of are @autoprime and @Miustone
Pledges:
jkhan49 - $25
liushangrong - $50
Total: $75
Decided to sell my phone so I removed my pledge but I'll keep updating it for you. I got impatient after a month an a half.
Hey buddy $25 from my side too..
jkhan49 said:
Hey buddy $25 from my side too..
Click to expand...
Click to collapse
Updated ☺
Can anybody help me T-Mobile sim unlock method ,$50
I suspect we have a CM ROM, will be able to use the key to unlock. The system determines the network lock tips?
liushangrong said:
I suspect we have a CM ROM, will be able to use the key to unlock. The system determines the network lock tips?
Click to expand...
Click to collapse
Yeah cm should work too I would assume as long as it is properly ported.
I updated the OP and removed my name since I gave up and sold my phone. I will continue to update this is anyone else wants to pledge. Good luck everyone
Delete my quota, I have to sell my phone
Thought this was for bootloader unlock...
joshuadjohnson22 said:
...Decided to sell my phone so I removed my pledge but I'll keep updating it for you. I got impatient after a month an a half.
Click to expand...
Click to collapse
If you had your TMobile LG G5 for a month and half, wouldn't TMobile unlock it for you? What happened?
I'm keeping my G5 for 40days and then trying to unlock it, so I was just wondering what your results were.
Thanks
23good said:
If you had your TMobile LG G5 for a month and half, wouldn't TMobile unlock it for you? What happened?
I'm keeping my G5 for 40days and then trying to unlock it, so I was just wondering what your results were.
Thanks
Click to expand...
Click to collapse
You would think but even after FCC complaint and having T-Mobile office of the president call me saying they really want to unlock it but it isn't showing up on their system and they have tried every method they have... After spending 65 dollars in cellphone service and getting no where I caved. Good luck... Never worked out for me
joshuadjohnson22 said:
You would think but even after FCC complaint and having T-Mobile office of the president call me saying they really want to unlock it but it isn't showing up on their system and they have tried every method they have... After spending 65 dollars in cellphone service and getting no where I caved. Good luck... Never worked out for me
Click to expand...
Click to collapse
I'm 21 days in and my imei isn't showing up in their system, so I think I'll be in the same boat. Thanks for your reply.
23good said:
I'm 21 days in and my imei isn't showing up in their system, so I think I'll be in the same boat. Thanks for your reply.
Click to expand...
Click to collapse
The same thing happened to me and a lot of other people. My IMEI wasn't showing in their system so they said they couldn't unlock it. Don't listen to them. Lodge a complaint with the FCC saying they REFUSE to unlock your phone then contact Jennifer (information is below). I found it in another XDA thread. I got a call back in a few days (you have to be patient) from a Dianne who said they would escalate the issue and OVERRIDE it in the system to unlock it. Later I got a call back saying to retry the unlock app and it worked. You have to be past the 40 days of service though. I'm not sure why it didn't work for the other guy but you have to be persistent and don't take no for an answer. Be polite but persistent. By law they have to unlock it.
http://forum.xda-developers.com/showpost.php?p=66577246&postcount=11
Jennifer Garza
Specialist - Executive Response?*
Office of the President/CEO
Desk:?*877-290-6323 ext. 3417976
Email:?*[email protected]
Palaeologi said:
... Later I got a call back saying to retry the unlock app and it worked...
Click to expand...
Click to collapse
Were you rooted when you used the app to unlock your phone? Cause mine is rooted.
Just wondering if I need to remove root for the app to work?
23good said:
Were you rooted when you used the app to unlock your phone? Cause mine is rooted.
Just wondering if I need to remove root for the app to work?
Click to expand...
Click to collapse
I used LGUP to reflash the stock ROM temporarily until it was unlocked because rooting it after the unlock does not remove the unlock SIM unlocks are permanent no matter what you flash to the device since the unlock is stored on a separate chip than the system. It shouldn't matter if your rooted but I would reflash stock to be sure. Also, I SIM unlocked to get AT&T but AT&T really sucked on it, I never got a single drop of LTE and I even went to the AT&T store and called their customer service many times and the phone was definitely set up right (APN, preferred tech, ect.). It may just be my area though. I'm back with T-Mobile now because it's much better than any other carrier in my area. I spoke with Diana at T-Mobile for the unlock.
Hello
What if You change the IMEI number of your LG G5 H830 TMOBILE phone to a "good' IMEI - that has been allready Unlocked with TMOBILE , and than run "DEVICE UNLOCK" app on your phone ?
[email protected] said:
Hello
What if You change the IMEI number of your LG G5 H830 TMOBILE phone to a "good' IMEI - that has been allready Unlocked with TMOBILE , and than run "DEVICE UNLOCK" app on your phone ?
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It will not work
nkhater said:
It will not work
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Hello nkhater
Thanks for the tip .
It will not work because it will fail/blocked in TMOBILE SERVICE ?
I pictured the whole process like :
1) The "DEVICE UNLOCK" app , send the IMEI # (faked one) to the TMO server
2) The Server will check to see if the IMEI number is not blacklisted / etc
3) Since the number is Eligible to unlock (it has been unlocked before) - the server will send GOOD respond to the phone
4) The phone will be unlocked (for good)
5) then - I'll retrieve the original IMEI to the phone.
In what stage do you think - the process will fail ?

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