Related
I'm curious if others are seeing their EVO reboot with random use. It doesn't seem to be related to one specific application although it is hard to say if a background app is the cause. I will be using navigation or an Internet-based app, then the screen goes black and the phone reboots.
I originally thought it was due to rooting, but I'm seeing it on different ROMs. I've wiped the cache and data when flashing the new ROMs and I've tried running with limited apps loaded with my recent move to the OMJ ROM. Everything actually runs great with the exception of the reboots.
I'm posting the issue here since it doesn't seem to be ROM specific and I'm curious if it may be hardware related. Is there a tool that would allow me to easily catch a log of the potential error to seek further help? A point in the right direction would be greatly appreciated.
I'm running stock 2.2 no root, and with gps on my phone reboots in the middle of 911 calls. (Thank God I wasn't calling about an immediate emergency) but it happened twice, once when I called and the other when they called me back. After turning off GPS, it worked fine. I thought this was a bug in 2.1 before update1, I didn't receive the problem until the 2.2 update.
adb logcat might see an error, but I'm not really sure.
Seeing it here. Not Rom or application specific.
try a factory reset.
That's scary news about the reboots during 911 calls. I can't say that I tested that as a trigger for the reboot and I hope I don't have to in the near future. However, it makes me curious if it is related to the phone's interaction with the Sprint network. In your case your 911 call may have been a direct trigger whereas my reboots are seem indirect while I'm using my data plan.
One reason for my reboot was due to me getting the Error Code 67 "Your PCS Vision username and/or password may be incorrect" when trying to tether (USB or hotspot). Rooting allowed me to tether using 3rd party apps, but there may be the underlying problem with my account.
I also should have mentioned that the reboots happen with GPS on as well as off. I typically have it off to save battery life. I've also done factory resets each time I've changed or updated my ROM.
Thanks for the feedback and suggestions so far. I'll try logcat and continue to monitor the forum for advice. I'll also post back any answers I may find elsewhere.
Thanks again.
I had a reboot tonite, phone was just sitting on table off charger about 90% battery, and I heard the Sprint screen come on looked down and noticed phone was booting up....no idea why first time I've noticed this.
Stock froyo no root...unfortunately :'(
AzmatEQ said:
That's scary news about the reboots during 911 calls. I can't say that I tested that as a trigger for the reboot and I hope I don't have to in the near future. However, it makes me curious if it is related to the phone's interaction with the Sprint network. In your case your 911 call may have been a direct trigger whereas my reboots are seem indirect while I'm using my data plan.
One reason for my reboot was due to me getting the Error Code 67 "Your PCS Vision username and/or password may be incorrect" when trying to tether (USB or hotspot). Rooting allowed me to tether using 3rd party apps, but there may be the underlying problem with my account.
I also should have mentioned that the reboots happen with GPS on as well as off. I typically have it off to save battery life. I've also done factory resets each time I've changed or updated my ROM.
Thanks for the feedback and suggestions so far. I'll try logcat and continue to monitor the forum for advice. I'll also post back any answers I may find elsewhere.
Thanks again.
Click to expand...
Click to collapse
Correction... I meant to say that the reason I rooted (not rebooted) was to get tethering without running into the Error Code 67. I tried the various solutions posted for the Error Code 67, but nothing seemed to work. But I'm curious if this may be part of the underlying issue if my device reboots based on a faulty account configuration when using some aspect of the Sprint network.
sprink0281 said:
I had a reboot tonite, phone was just sitting on table off charger about 90% battery, and I heard the Sprint screen come on looked down and noticed phone was booting up....no idea why first time I've noticed this.
Stock froyo no root...unfortunately :'(
Click to expand...
Click to collapse
The exact same thing happened to me last night. I sent a text, switched to my GMail and then boom. Error message about failure to send an SMS then reboot. Stock unrooted FroYo.
I had reboots only when using Undervolted kernels.
Seemed to be triggered by GPS + Phone call.
Yes, I was also having this problem. Definitely GPS related. Usually it would happen only if I was using the GPS for a long amount of time (navigating) - so I imagine it may be conflicting with cellular data if I received a txt while navigating or something. Who knows.
It was driving me crazy because A. I got lost and B. It started rebooting constantly and would randomly get caught in a boot-loop. I even had the problem after wiping EVERYTHING (even my SD) and reinstalling various ROMs (I tried 5 different ones).
The only solution I found in the end was to find the latest radio and wimax updates, wipe, re-install those - and then install the ROM again.
GPS may be a symptom, but not a cause for me since I typically have GPS off. I find that it typically happens when I'm using a networked based app, like the web browser. Following your post I turned on the GPS, started the navigation app and found that my EVO rebooted after the same amount of time I was experiencing with GPS off.
The more I think about it, it does feel like I just assume that it will reboot after a certain amount of time passes (regardless of app). GPS and Internet are two uses where I will have the screen on for more than just checking email and etc.
Your reply gave me hope and I wiped, reset and reinstalled today. All seemed well and then... auto-reboot. This is driving me nuts. I'm seriously considering reverting back to stock to see if that stops it.
AzmatEQ said:
GPS may be a symptom, but not a cause for me since I typically have GPS off. I find that it typically happens when I'm using a networked based app, like the web browser. Following your post I turned on the GPS, started the navigation app and found that my EVO rebooted after the same amount of time I was experiencing with GPS off.
The more I think about it, it does feel like I just assume that it will reboot after a certain amount of time passes (regardless of app). GPS and Internet are two uses where I will have the screen on for more than just checking email and etc.
Your reply gave me hope and I wiped, reset and reinstalled today. All seemed well and then... auto-reboot. This is driving me nuts. I'm seriously considering reverting back to stock to see if that stops it.
Click to expand...
Click to collapse
Don't go back to stock. I did and it did not fix the rebooting problem. Now I have the rebooting problem and don't have root anymore. Out of the frying can and into the fire.
What's funny is that my phone went through a few days where it would randomly reboot, and this was before I rooted. When it rebooted for the second time in a meeting, I pulled the battery, and didn't put it back in until the meeting was over a few hours later. Don't know if that did anything, but it hasn't rebooted on its own since.
Sent from my blah blah blah blah
Having same issue and my theory is that its sd card related in my case at least... I think it might have to do with froyo netarchy based kernals found in most of the newer froyo roms combined with a slow sd card. (on hardware rev 2)... try flashing a 2.1 rom like fresh 1 or one of the 2.2 roms with an htc based kernal like the am evolution or cyanogen with snap5 or 7.11 (onyl 7based kernal ive tried so far, was panicking because i thought my evo was wrecked). those have both worked for me and i had that issue with 1.3 baked snack, fresh 3, evio and damage control. got random reboots when phone is totally idle, in use, charging or not. evio runs super smooth but the restarts...)
edit for spelling and update roms that gave me the reboot issue.
+1 for random reboots here... it is CERTAINLY more prevalent during GPS use, but I've gotten it without.
Fresh 3 + King BFS#4 got me in a bootloop requiring wipe reflash, standard baked snack 1.5+whatever kernel it comes with has been doing it.
I dig the battery life I was getting... but if undervolting is causing this... ugh.
I'm also getting the boot loop problem. Stock 2.2, all updates.
I've even done the hard reset.. twice!
I tried to follow it with LogCat, but reboot disconnects adb. I was thinking it was the SprintZone app. The P.O.S. app is doing all sorts of non-sense while booting, but eventually it'll reboot around the 11th time and freeze at the "htc EVO 4G" screen.
I wish we could get some resolve here D;
Random Reboots
Thanks for all the input and I'm sorry to hear that I'm not alone, but it is a bit comforting to know I'm not the only one that is frustrated.
I took gleax's advice and I dropped down to the stock 2.1 release found in the thread number 715915. (Sorry, the forum won't let me paste the link.)
I did the required wipes prior to installing the new ROM and I'm still seeing reboots. I now see the OTA update for Android 2.2 and I'm tempted to accept, then send the phone back to Sprint in the even this is a hardware issue. I'd prefer not to, but there doesn't seem to be a way to identify the issue and work towards a resolution. I've tried logcat, but the log seems to start clean after each reboot. That being the case, I don't know how to capture the log leading up to the reboot that would help identify the issue. Any suggestions on a logging tool and where to post to help several of us that are seeing this issue?
Gleax suggested this is may be SD related, so I bought a class 4 card in addition to dropping down to 2.1. I'll give that a shot and try another clean 2.1 install. I'll post the results here in the event they may help others. I'll likely give it a week before unrooting and seeking help from Sprint. I really need a usable device more than I need root access (although both would be ideal).
I had this problem on a very regular basis when I was running OTA 1.32, 2.1 android.. but since I rooted and went to SteelH's stock 2.2, no issues at all. Updated radios when I did that as well.
Hrm, I may have to try flashing to a stock build for awhile... it'll KILL me, but even fully wiping, new radios, cyanogen, still get crazy reboots.
Please Help. I have had my Inc for about 3 months now and have tried different ROMs. Today I noticed that my phone was not connected to my Wi-Fi at work. When I try to enable Wi-Fi the only thing it says is "error." At first I thought it was mabye the ROM, restored from a back up from a different rom a couple days ago, still get error when enabling Wi-Fi.
CWM 3.0.0.8
hboot -0.92.0000
radio-2.15.00.07.28
ROMS Kingdom Stock Sense 3.0 Rls 1.1 and IncRom 1.6
Do you think my Wi-Fi is broken all together or should I try to upgrade my radio, or try some other solution?
Can your phone not connect to ANY wifi network or just this one in particular?
Sent from my ADR6300 using XDA App
Will not connect to any. Wi-Fi can will not enable. Every time I try it says "Turning on..." for several seconds and then says "Error" and Wi-Fi is still unchecked. When I try to enable Wi-Fi Tether for Root is fails and instructes me to check log. The log is as follows:
Loading bcm4329.ko module (fw_bcm4329_apsta.bin from /etc/ firmware)...failed
Starting access-point...failed
Activating WiFi interface...failed
Enabling NAT rules...done
Enabling IP forwarding...done
Tethering now running...done
My laptop can not connect or see my phone to tether to it. Yes it has before.
I'd think that it sounds like a hardware issue if it was working before, but it can't hurt to try a different radio. TBH I haven't really heard of many other situations like yours, wish I could think of something...
Sent from my ADR6300 using XDA App
Thank you for the help. I think I will restore it to bone stock, take it to Verizon and see what they can do. My last Inc thay would not help with but sent to PCD where these phones are refurbished for HTC, they replaced the mother board and sent it back. Took 4 weeks though.
Well just restored phone to complete stock, still no Wi-Fi. Looks like I will be visiting Verizon on my lunch.
Well after several minutes at Verizon and them determining that yes there was indeed a problem with my Dinc, they warrantied it out and sent me a new refurb. Got that one yesterday. Got the phone activated, played with it for a while. When I went to lunch I really put it to use. Watching a short 15 min video the phone got warm and rebooted. And then rebooted again. When the phone finally powered up to a workable state I let it sit and cool down. Today for me lunch I decided to get it to reboot cycle again. Yep it did, took to Verizon which is about 20 min away and the entire trip it would keep rebooting. By the time I got to the store it would only boot up to the HTC Incredible screen until I pulled the battery and tried again. Still only HTC Incredible screen. Showed the sales rep, another one on the way. This will be my 4th phone since March of this year. I love the phone but if I can't get one that works it doesn't do much good.
Hello,
I've searched around the Epic 4G Touch forums as best I could, but sadly I couldn't find anything that was exactly this problem (although I found some interesting articles about wifi sleep time but they don't seem to apply). I'm experiencing an annoying issue where I can connect Wifi just fine, but if the phone is left for a small period of time (~10 minutes), wifi appears as if it's still connected, however it cannot send/receive data. When this happens, the wifi status says it's "connected", but there is no data connection. The only way to to get the data back is to turn off wifi, wait for 3/4G connection to initialize, then turn Wifi back on to refresh it...then it's fine again until I set the phone down again.
I had this problem on stock EL29, so I rooted and flashed Phantom Blazer ROM (very cool ROM, but I'm still experiencing the same issue). After reading the threads on here about wifi sleep times (apparently they're backwards with ICS roms), I've experimented with every setting, yet I still have the same issue--Wifi is fine as long as I'm using the phone, I set it down, after about 10 minutes pick it back up, says it's still connected, but no data connection.
has anybody experienced this problem with this phone? I'm about to unroot my phone/go back to factory so I can take it in to a Sprint store, the problem is they (trying not to be offensive) don't seem to know very much about this device. I thought I'd ask the pros before I return it, get an iPhone, and have to eat my words about how cool Android is vs. iPhone in front of all my friends. I'm hoping there's a reliable ROM or app that can resolve this vs. having to just replace the device!
Thanks for your help!
I'm not the only one
I'm not the only one with this problem:
edit: I can't post links to androidforums.com or anywhere else, but this same problem is all over the interwebs and nobody has a solution.
I'm sure it's not my router as my ASUS tablet/laptops/girlfriend's iPhone experiences no connectivity problems. I'm thinking this is a hardware problem with some of these devices. I will unroot/reset to factory tonight and let you know what happens.
What channel is your router on? And what type is it A/B/G/N?
This is s known TW ICS bug, most likely kernel related. Almost everyone is having this issue and there is no fix until Samsung decides to repair it. There are quite a few posts similar to this one. If you're using XDA's search function, it's not very good. Try using Google next time and search XDA that way.
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Hey guys, thanks for the response. Just before I unrooted/reset to factory I tried one last solution--download an app called "Wifi Fixer". It has resolved a lot of these problems. It's not 100%, but after testing it for a day so far, I've only had to manually refresh the connection once or twice. It's a lot better, even liveable, and I won't be resetting to factory afterall, at least not until Samsung provides an update. So if anyone is having the same problem, try Wifi Fixer, hopefully it gives you a similar level of success...I'm not super happy about having to run another background process all the time, but it doesn't seem to affect battery, and the fix it provides is worth it to me.
Cheers!
Huh - a couple of things. Noticed this problem crept back in FF18 and didn't know why until I went back and checked the wpa_supplicant.conf that I'm using. The line ap_scan=2 was missing; after adding it back in the signal strength is back to full and stable.
I'll bump the thread but it appears the config changes here still hold after all:
http://forum.xda-developers.com/showthread.php?t=1569348
This should also avoid having the WiFi fixer there as you can specify the country in wpa_supplicant.conf manually.
Thanks for looking in to this! A couple questions from a noob like me though:
When you say the problem crept back in FF18 ... what does that mean? Is that something that exists in the "stock" version of the Epic 4G touch from Sprint?
The manual config file tweaks you're describing ... is that something I can perform myself?
Basically I'm wondering if it's "safe" to revert to stock in order to get consistent wifi signal, or if it's something I'm experiencing because of the ROM I'm using.
Thanks!
I am on my 3rd GS3. The issue I am having is that my Navigation programs (default and telenav) will search and search for satellites, but won't connect. But when I restart my phone, it will work fine for a day or two then back to no connection.
I have spoken to Sprint and this is an unreported problem... until me. So, Sprint will replace my device. I am unrooted and completely stock. I know that Sprint is in Nashville, TN working on installing the 4gLTE towers. It isn't live yet, but they will turn on and off periodically.
I have searched these threads and I have not heard of any others with this issue. My first GS3 was rooted, but I have not done the two replacements. This has only occurred on an unrooted device.
Has anyone heard of this issue and know a resolution? I am considering rooting again to see if that is a fix. This is not a horrible issue, it is much better than a device that won't boot, but any help is greatly appreciated.
Bdozier said:
I am on my 3rd GS3. The issue I am having is that my Navigation programs (default and telenav) will search and search for satellites, but won't connect. But when I restart my phone, it will work fine for a day or two then back to no connection.
I have spoken to Sprint and this is an unreported problem... until me. So, Sprint will replace my device. I am unrooted and completely stock. I know that Sprint is in Nashville, TN working on installing the 4gLTE towers. It isn't live yet, but they will turn on and off periodically.
I have searched these threads and I have not heard of any others with this issue. My first GS3 was rooted, but I have not done the two replacements. This has only occurred on an unrooted device.
Has anyone heard of this issue and know a resolution? I am considering rooting again to see if that is a fix. This is not a horrible issue, it is much better than a device that won't boot, but any help is greatly appreciated.
Click to expand...
Click to collapse
Currently Rooted running the people's rom (3.06) GPS works flawlessly. I have tested and used Scout (By Telenav) Telenav, and Google Maps with no issues at all (tested in FL, MS, And parts of AL during my drive there and back) Haven't had any issues tho.
Mine worked fine while unrooted but started not initializing for startup apps that needed it after i rooted it. I would have to go to the app directly for it to start the GPS. Otherwise the app would continuously look for location. Unfortunately I haven't been able to narrow it down to any one Rom or kernel. Any one else with this issue?
Sent from my SPH-L710 using XDA Premium HD app
I have the same issue but haven't been able to figure out the cause either. Notice it mostly when I set my destination from my house, and wifi connected, then change location after leaving, and phone has kicked over to 3G.
Sent from my SPH-L710 using xda app-developers app
Before I returned my phone for another replacement, I decided to delete all of the apps that I had downloaded. I then rebooted my phone. After 2 days, it worked fine. I then began installing apps one by one. I figured the problem had to be app specific and only apps that use gps. There was one of two apps I decided was the culprit: Facebook or JuiceDefender. I installed Facebook and it worked fine for 2 days. Ample time for the issue to appear. I have figured out that all along JuiceDefender is the problem. It is shutting off GPS like it is supposed to, but not turning it on when it is supposed to. The problem started when I reverted to stock and took the OTA Android update. I am just embarrassed that it took until now to look at the apps as the problem and not the phone. I am going to contact JD and let them know what I have found. I hope there can be a fix, JD really works well... except for my gps!
Anyways, look at apps first as the problem child before running to a repair shop (like I did!) .
Hope this helps others...
Bdozier said:
Before I returned my phone for another replacement, I decided to delete all of the apps that I had downloaded. I then rebooted my phone. After 2 days, it worked fine. I then began installing apps one by one. I figured the problem had to be app specific and only apps that use gps. There was one of two apps I decided was the culprit: Facebook or JuiceDefender. I installed Facebook and it worked fine for 2 days. Ample time for the issue to appear. I have figured out that all along JuiceDefender is the problem. It is shutting off GPS like it is supposed to, but not turning it on when it is supposed to. The problem started when I reverted to stock and took the OTA Android update. I am just embarrassed that it took until now to look at the apps as the problem and not the phone. I am going to contact JD and let them know what I have found. I hope there can be a fix, JD really works well... except for my gps!
Anyways, look at apps first as the problem child before running to a repair shop (like I did!) .
Hope this helps others...
Click to expand...
Click to collapse
JD is designed to disable data connection to conserve battery, You can set it for a threshold where it will keep the connection alive if it's transmitting information back and forth.. (Must have Ultimate for that i believe) So if your disabling the data connection, then it'll kill GPS.
It is set on balanced. That is why I didn't think of juice defender first. Never had this issue until android updated.
Sent from my GT-P5113 using xda app-developers app
I am having the same problem. My GPS will work, but for me, it's only for about 15 mins or so (while in an App that starts it). Then, if I stay in the app, it will just lose connection. If I exit the App, and the GPS turns off, then when I go back it, it will not turn on again. It isn't like it is searching and it doesn't get a signal...it never turns on. The only thing to bring it back is to reboot. I noticed it while on a custom ROM (TPR) and thought it must be that, so I flashed back to stock. Still the same thing. I then tried doing a factory reset. Still not working properly. Anyone have any other ideas?
Thanks in advance.
same here
hotwired34 said:
I am having the same problem. My GPS will work, but for me, it's only for about 15 mins or so (while in an App that starts it). Then, if I stay in the app, it will just lose connection. If I exit the App, and the GPS turns off, then when I go back it, it will not turn on again. It isn't like it is searching and it doesn't get a signal...it never turns on. The only thing to bring it back is to reboot. I noticed it while on a custom ROM (TPR) and thought it must be that, so I flashed back to stock. Still the same thing. I then tried doing a factory reset. Still not working properly. Anyone have any other ideas?
Thanks in advance.
Click to expand...
Click to collapse
I took it in to Sprint they said it was the bad antenna and will give me a refurbish phone. This phone is less than a month old and why I will take a refurbish phone. Like I bought a brand new car and come in for a fix and they took me to the use car lot for a factory certificated car.
So I sent to Samsung and they claimed replacing a part and got the phone back, same problem is still happening.
Anyone can help us on this. It seems a common issue to a few of us.
Here is a simple GPS fix that works well.
http://forum.xda-developers.com/showthread.php?t=2201668
So my phone is a Samsung Galaxy S2X. Specifically, it's the Telus variant, the T989D, but I was told that this forum is where I should ask about it.
Basically, my wifi stopped working for some reason a while ago. I got it early in January, and the wifi was working initially, but eventually stopped for some reason. I tried rooting it and upgrading it to ICS, and the wifi began to work sometimes, but it was hard to tell what I could do to trigger it working. I think it had something to do with toggling various power saving settings.
Anyway, I've tried basically everything to get the wifi working. I've tried dialing those test codes, like *#*#526*#*#, and those didn't work. I've tried flashing various custom and stock roms, being rooted and unrooted, flashing kernels, flashing the radio, etc, and I haven't been able to fix it.
Right now, I've restored back to 2.3.5, and when I try to turn the Wi-Fi on, it says "Turning on..." for a few moments before saying "Error." When I was on ICS, it would just try to turn on for a while before turning itself back off, no error message. When I was on a JB AOKP rom, it just had the wifi switch greyed out entirely.
Does anybody have some kind of solution to this?
Bumping and providing an update. Last night, I flashed AOKP, and the Wi-Fi worked, for a while. After about 15 minutes of use, the Wi-Fi would refuse to connect to my router. Restarting would fix this.
This morning, the Wi-Fi is no longer working, even after flashing AOKP again.
Are you using the tlle4 radio? Only one that works well for me anyway.
Sure its not your router? Going bad or its settings? Try a friends router...someone who uses their phone on their wifi. Using the tlle4 radio when you try.
Sent from my cell phone telephone....
Doesn't sound to me like it's the router...sounds like a defective phone.
Are you under warranty?
Sent from my SGH-T989 using xda app-developers app