[Q] USB connectivity issue. Work around to flash to stock for RMA? - T-Mobile, Samsung Galaxy SIII

I am currently running the latest version of LiquidSmooth on top of CWM, when the problem first started I was running a recent CM10 nightly. The phone doesn't want to connect over USB. More specifically I get the "One of the USB devices connected to this computer has malfunctioned..." message. My wife's stock T-mobile GS3 can connect over the same USB cable and port.
I was able to get the phone to connect for a little bit and it used to connect just fine on this system. The last time I got it to work, it stopped working in the middle of a file transfer and hasn't worked sense then.
I tried cleaning the port of my phone without any improvement. This was just cleaning little bits of lint out with a needle. I also tried several different USB cables as well as connecting to my laptop instead of my desktop. I tried with and without USB debug and in both MTP and the camera mode. I tried installing Samsung's USB drivers and I tried uninstalling them. I also tried installing Kies which did not recognize the phone. All of this was tried with frequent reboots.
I think it is time to try and RMA the phone but I am not sure how I can put it back to stock if the USB isn't working.
Anyone have any ideas on what to try next. I am very much at a loss for what to do.
Edit: Would Mobile Odin let me do this? http://forum.xda-developers.com/showthread.php?t=1691659

I think you should be able to use that to get it back to stock.

Try Flashing the ROOT66 rom, you can then test if the USB works, don't forget to wipe the casch and Dalvic when you flash...
let us know if the rom flash restores the USB connectivity, if you do it.
Good Luck & Aloha!

Related

[Q] ICS to GB Problems

Hello guys this is my first post so forgive me if I don't have the terms down to key.
I've recently flashed to the Codename Android ICS rom and while it's a beautiful rom my battery life after 4 cycles or so hasn't improved past 8 hours a day. I was previously getting decent life on Blazer so I want to revert back to GB. After doing my research on the million topics of reverting from ICS to GB, I thought I would give it a shot. Right now I still have the Codename Android rom, FC22 Kernel, and the EL26 modem. I followed sfhub's well written guide using the EL29 one-click modem program. I had my phone in download mode and recognized by my computer, but when I clicked the start button ODIN almost instantly showed a red fail box and as far as I know the cable is fine and the computer never lost power. Fearing the worst I quickly unplugged my phone and restarted it and luckily still booted into the rom fine and everything seemed normal. However my phone is no longer recognized by my computer, in download mode or not. The phone charges and my computer makes the device recognition beep, but one second later it makes the device unplugged beep and this keeps continuing and the phone is never fully recognized. I still want to revert to GB so I installed mobile odin to cut out the pc part. Before I do anything I want to make sure I have the right files downloaded (EL29 or 26 files), and that mobile odin will work fine on ICS to get me back to GB without breaking my phone. With all the brick stories lately, I want to make sure I have everything down.
Any help will be appreciated.
I would try a different USB port on the computer. I used to have problems with my Samsung moment where out would stop seeing the phone but changing the port let it redetect. Reinstalling the drivers or trying a different PC to see if it detects the phone could point you to which end is the problem.
Sent from my Epic 4g Touch running Blazer 4.1 using xda premium
I tried different USB cables and computers, but still having the problems. My girlfriend also has the E4GT, albeit all stock, and I plugged it into my computer and everything recognized correctly. I have the mobile Odin application installed on my phone and I just want to make sure I flash the correct files from the ICS Codename Android rom to get me safely back to GB. Seeing one red fail box from Odin has me on the cautious side.
Ok re download the el29 stock root one click first. Get rid of the one you have. Now download Calkulins format all and download auto root eg39-el29. Make sure you have system debugging checked. (settings /applications or settings/developer options) That is why your computer is most likely not recognizing. If it is checked then check your drivers. Go in to recovery. Run calls format all av few. Times. Pop o out the battery when its finished and go to Odin download mode. Flash one click rooted el29. Reboot. Check USB debugging again and connect usb but don't go into usb mode. Start auto root el29 cwm rogue to get recovery. Reboot. After successful reboot flash blazer offer whatever el29 rom you.like. Hope i helped.
Thanks for the reply Tinmetal. I checked my phone and I have Android Debugging and USB Debugging Notify checked. I also tried reloading the drivers on different computers, switching cables, and rebooting the devices. I'm pretty sure the connectivity problem came from the failed Odin flash, which I still don't know what went wrong.
I looked more into when I connect the phone to the computer and I recognizes the device, but before the drivers are applied the device gets disconnected. This lead me to a USB cable or port problem, but I tried every combination and still had the problem.
Do you still feel that Calkulin's wipe all is necessary being on a ICS rom, I read that flashing the cache's while on ICS can cause problems. I extracted the .tar files for the stock root el29, do you expect any problems if I use mobile Odin?
kal727 said:
Thanks for the reply Tinmetal. I checked my phone and I have Android Debugging and USB Debugging Notify checked. I also tried reloading the drivers on different computers, switching cables, and rebooting the devices. I'm pretty sure the connectivity problem came from the failed Odin flash, which I still don't know what went wrong.
I looked more into when I connect the phone to the computer and I recognizes the device, but before the drivers are applied the device gets disconnected. This lead me to a USB cable or port problem, but I tried every combination and still had the problem.
Do you still feel that Calkulin's wipe all is necessary being on a ICS rom, I read that flashing the cache's while on ICS can cause problems. I extracted the .tar files for the stock root el29, do you expect any problems if I use mobile Odin?
Click to expand...
Click to collapse
Check out this thread...bricked my phone http://forum.xda-developers.com/showthread.php?t=1525495
First of all yes you should ruin Calkins format all. Its not the same as using the recovery wipe. Next i would try to run sfhub's E4GTAUTO EL29EL29 auto root. You don't have to be in DOWNLOAD MODE OR USB MODE. IF YOU'RE HEARING THE CONNECTION SOUND THEN YOUR PC IS RECOGNIZING THE DEVICE. IF e4gtauto doesn't connect to your device i would uninstall kies and all Samsung drivers from the device manager on your computer and reinstall with just the sprint drivers. Put in a search for the sprint drivers here on xda and it should come up. If you can't find the sprint drivers hit me back and I'll post them for ya
Alright I have an update hopefully this will help someone who may be experiencing the same problems. My phone was working perfectly fine the day before. I woke up this morning and my phone was completely uncharged even on the charger overnight and would not turn on or charge (PC or wall outlet). I tried different cables and usb ports/wall outlets and I didn't do any flashing at all for a while and I was still on Codename ICS with USB not working. The blue light kept flashing and when I tried to go into download mode I got the "Low Battery, No Download" in red letters.
I took out my gf's battery from her US Cellular gs2 which is basically the same except no WiMax. Put it in my phone and it worked booted up, albeit with really weird touch issues (my battery didn't work/charge in her phone if anyone was wondering). Thinking I had no other choice at this point I used Mobile Odin to flash my phone back to GB in el29 with sfhub's .tar file. Surprisingly everything seemed to work. I am currently back on gb el29 without root (all stock) and I put my battery back in and it wouldn't turn on. I put the charger on and it took about 10mins of charging without the phone on and then I turned it on with it working. I unplugged the charger and it is holding a charge pretty well. However, I am still experiencing the same USB problems. When I plug the phone into the PC it recognizes it and I get the mtch-usb?? (sorry I'm not at home to be exact) on my notification bar, but I cannot get into USB debugging. My PC keeps beeping device recognized then beeping device unplugged and I don't see any activity on device manager. Any explanations, questions, or help would be appreciated?
It sounds to me, unrelated to ODIN, you coincidentally had USB port problems when you were doing this flashing.
Have you tried blowing compressed air into the USB port to dislodge any particles that might have gotten stuck?
I just blew some some compressed air into the phone and it didn't change much. When I plugged it in this time the installing drivers bubble came up and installed "Gadget Serial", which turned into Samsung CDA... My phone's USB connections were working perfectly before I tried my initial ODIN back to the el-29. When I tried that ODIN ran for a good 2 seconds before having the red fail box. I think I set everything to directions, but something happened that caused the failure (slight cable disconnection, bad USB port...) but I have no exact idea what caused that initial red fail box i"m only speculating. Nothing seemed out of the ordinary. After that failure thought my phone couldn't maintain a USB connection. sfhub are you aware of a bad ODIN flash compromising the USB connection, even if ODIN ran for only around 2 seconds, I don't know if it even had enough time to unpack the .tar files.
Mobile Odin el26+cwm. Hold power+volume up and reboot into recovery. Run Calks format all, flash ROM and reboot.
EL26+CWM kernel:
http://db.tt/0QJkleJR
Sent from Nocturnal Venum v1 using Tapatalk 2 Beta-5
kal727 said:
sfhub are you aware of a bad ODIN flash compromising the USB connection, even if ODIN ran for only around 2 seconds, I don't know if it even had enough time to unpack the .tar files.
Click to expand...
Click to collapse
The ODIN OneClicks are purposely arranged to flash recovery.bin first before anything else for just the situation you described. Recovery.bin is basically the *unused* recovery partition so losing it would have no detrimental affects on the phone. The leaked tar releases from Samsung/Sprint are arranged differently and flash the bootloader as the first item. If something went wrong there, I suppose USB could be compromised.
I just don't see how a compromised recovery that is unused could affect your USB and that is the basis of my suggestions.
That's exactly what I was thinking. I never used the modified ICS recovery, because of the problems people were having. I guess either the USB cable wasn't plugged in all the way or some kind of hiccup caused the failed ODIN attempt.
I have more information on my current USB connection. It says USB Connected, MTP-Connected on the notification bar. I've made sure USB debugging is on, but that is as far as my connection gets for either my phone or PC. Other than that notification on my phone I get no activity from my phone, or from Odin, the Samsung drivers, or Windows recognizing the phone.
For anyone new I've tried all the common fixes: switching cables, PC's, usb ports, and every variation of restarting PC/Phone and re-installing drivers, wiping data to factory settings(while on gingerbread), and blowing out the USB port.
Can you open an "adb shell" session to your phone when it is booted into android?
When you are going to ODIN DL mode, do you start ODIN first, then boot to download mode, or do you boot do download first, then start ODIN?
Are you using software to reboot to download mode or Power+VolDown.
Is it actually getting to download mode or not getting there?
I got confused when you said something about not being able to get into usb debugging. Can you change toggle that setting in the configuration? On GB ROMs if you enable USB debugging, it also disables MTP and switches you USB Mass Storage mode.
If you want you can try a ##786# reset from the dialer. It will reset NVRAM and your Android User Data. You'll need your MSL which you can get typing "getprop ril.MSL" in a termina or adb shell.
Mobile Odin might be your only choice if your pc doesn't see your phone. I have flashed from AOKP ROM numerous times using mobile odin and flashing the el26+cwm GB kernel. Just hold power+vol^ to boot into recovery as soon as phone starts to reboot. Just wipe everything and flash new ROM.
Sent from Nocturnal Venum v1 using Tapatalk 2 Beta-5
killaphatboy: I just successfully used Mobile Odin today to go back to gb, but my USB problems continued.
sfhub: Another thing I never mentioned was that before I went to ICS about a week ago Google Voice kept auto-starting and enabling Car Mode, that quickly went away when I flashed another rom so I didn't initially think it caused a problem.
Also sorry for the confusion. I could always cleanly get into download mode without any errors using Vol Down+Power. However no matter which sequence of starting Odin/plugging in USB cable/and going into download mode, the result is the same which the PC recognizes the phone, but gives the disconnected beep a second later. Can you link me a adb shell thread, I think I know how to set it up but 'adb devices' can't find any devices. Once in a while an installing drivers bubble pops up in in Windows for a split second before the device is disconnected. I caught the processes and found out that there are two drivers that install even though I have no recognition through Odin and no functionality through windows. The first is 'SAMSUNG Mobile USB CDC Composite Device' and the other is 'SAMSUNG Mobile USB Modem #2'. Both install and says Ready to use but I have no further recognition through Windows or Odin.
kal727 said:
sfhub: Another thing I never mentioned was that before I went to ICS about a week ago Google Voice kept auto-starting and enabling Car Mode, that quickly went away when I flashed another rom so I didn't initially think it caused a problem.
Click to expand...
Click to collapse
Enabling of car mode is a common symptom that has been reported when the USB port on the phone is starting to malfunction. Other people have reported the same thing when their USB port was on the way out. Sometimes cleaning out the port helped, sometimes not.

phone not showing in odin

i'm running aokp build 30. i'm wanting to flash a new rom but all of a sudden my phone is not being recognized by my PC. can't mount storage and its not showing up even in odin. never had problems till now. i've tried different cables and usb slots but no matter what i do its not being recognized. any ideas? plz help? thx in advance.
also, the phone will charge plugged into pc but wont do anything else.
mcniglet said:
i'm running aokp build 30. i'm wanting to flash a new rom but all of a sudden my phone is not being recognized by my PC. can't mount storage and its not showing up even in odin. never had problems till now. i've tried different cables and usb slots but no matter what i do its not being recognized. any ideas? plz help? thx in advance.
also, the phone will charge plugged into pc but wont do anything else.
Click to expand...
Click to collapse
Have you rebooted your computer? Reinstall driver? Perhaps try another USB port...
ndmoh1 said:
Have you rebooted your computer? Reinstall driver? Perhaps try another USB port...
Click to expand...
Click to collapse
tried all of those.
Are you using Kies for the drivers? I thought Kies interfered somehow and it was recommended to just install the full driver setup standalone.
Also, have you tried a different pc yet?
Also make sure you have USB Debugging enabled.
tdunham said:
Are you using Kies for the drivers? I thought Kies interfered somehow and it was recommended to just install the full driver setup standalone.
Also, have you tried a different pc yet?
Click to expand...
Click to collapse
havent tried a diff pc yet, however i can get into recovery but it wont format anything nor can i do a factory reset, it just sits there until i pull the battery "formating system/data/etc"
just tried new pc. it showed up on it but when i odin anything it hangs on "data.img". bricked?
mcniglet said:
havent tried a diff pc yet, however i can get into recovery but it wont format anything nor can i do a factory reset, it just sits there until i pull the battery "formating system/data/etc"
just tried new pc. it showed up on it but when i odin anything it hangs on "data.img". bricked?
Click to expand...
Click to collapse
Possibly. Have you tried to odin the one-click-root back to stock rooted yet?
First thing I would do personally. Also, swap cables again and try a different usb port. I would plug into the rear usb if possible too. Front usb ports are prone to interference since they're wired via a cable from the motherboard. And do not use a usb extension cable (found this out the hard way too). Good luck.
mcniglet said:
havent tried a diff pc yet, however i can get into recovery but it wont format anything nor can i do a factory reset, it just sits there until i pull the battery "formating system/data/etc"
just tried new pc. it showed up on it but when i odin anything it hangs on "data.img". bricked?
Click to expand...
Click to collapse
Agreed with previous poster - you may be bricked, seems oddly familiar to this issue:
Stuck at "Data.img" thru Odin
As sfhub has mentioned you can and should try the Odin OC again to confirm. But if it says the same it's fairly certain that the eMMC is damaged and the phone is bricked.
If you try again and it has the same results you may want to post more details on that thread. It's been a good attempt to try and document each person's case and try to find what is causing this to happen. The more info the better to troubleshoot, such as what you tried to flash and how you were flashing (were you going back to GB + CWM to flash ICS, for example)

[Q] No data transfer through charging cable.

This occurred after I rooted and installed MIUI V4. I want to say that I was able to successfully connect to a computer at least once or twice while on MIUI before this problem started happening. The phone is still able to be charged while hooked up to a computer. I've since flashed over to CM9 and the problem persists. I've tried booting into recovery and mounting usb storage that way. I've also tried to enter download mode and odin was unable to connect. The device hasn't experienced any trauma that I am aware of either, the port looks fine/etc. I guess what I really want to know is: Is this some sort of kernel issue or bootloader type thing that can be repaired by going back to stock; or is it purely a hardware issue?
You might try using a different usb port or try another usb cable. Also try to reinstall the samsung drivers to your computer. Hopes this helps.
Thanks, I've tried all of the obvious things. That's why I'm wondering if it could be a corrupt kernel or something like that.

All of a sudden phone will not connect to pc.

Alright I am running cm9 and have been for weeks with no issues. I got the new galaxy s3 and installed the drivers on my pc to root it and all that. I want to change roms on my E4GT though so I go to plug it in and it charges but will not connect so I figured I had to reinstall the usb drivers for my e4gt so I did and still nothing. I am in no way a newb i have flashed tons of roms and I know I did not do anything wrong. I believe I am just missing a driver. Can someone point me in the right direction? I have the latest version of kies installed and the drivers straight from samsungs website.
Made a little progress but not much. I realized I didnt have usb debugging enabled so I enabled that but now when I plug it in it just says usb debugging enabled instead of asking if I want to mount as storage device I have tried rebooting phone and pc several times. I am running out of ideas.
Did you get the drivers by installing Samsung Kies?
I ran into a similar issue once. I removed all Samsung software with all devices disconnected, did a reboot, re-installed a new copy of Kies, and when I plugged in the device, I opened the notification and told it to skip searching Windows Update.
Also, make sure you are plugging it into a powered USB port, so one on the back of your computer. Sometimes laptops don;t provide enough power either. My girlfriend's OG Epic refused to flash on my MacBook Pro, but worked fine on a desktop.
Latest version of Samsung Kies: http://org.downloadcenter.samsung.com/content/SW/201105/20110512115717796/Kies_2.3.2.12054_20_1.exe
Thank you very much i will give it a try and report back.
Sent from my SPH-D710 using XDA
Mattheyu said:
Did you get the drivers by installing Samsung Kies?
I ran into a similar issue once. I removed all Samsung software with all devices disconnected, did a reboot, re-installed a new copy of Kies, and when I plugged in the device, I opened the notification and told it to skip searching Windows Update.
Also, make sure you are plugging it into a powered USB port, so one on the back of your computer. Sometimes laptops don;t provide enough power either. My girlfriend's OG Epic refused to flash on my MacBook Pro, but worked fine on a desktop.
Latest version of Samsung Kies: http://org.downloadcenter.samsung.com/content/SW/201105/20110512115717796/Kies_2.3.2.12054_20_1.exe
Click to expand...
Click to collapse
Actually no i did not get the drivers by installing kies because I already had it i got the sprint sph d710 usb drivers. Should I uninstall those and just install kies?
Well this is a rediculus problem that I am having now.. I cant install kies because it is saying I am not connected to the internet and I clearly am as I am posting this on the same pc that I am trying to install on.. I have tried rebooting the pc that does nothing.
Alright I got kies to install but still the same thing when I plug the phone in it says usb debugging enabled i really have no idea what is going on.
have you tried different ports on your computer, also have you maybe tried a different computer. If not it could be phone issue I fried my usb board on mine. best bet to try that is to flash another rom if possible and see if it you can connect to computer
scud626 said:
have you tried different ports on your computer, also have you maybe tried a different computer. If not it could be phone issue I fried my usb board on mine. best bet to try that is to flash another rom if possible and see if it you can connect to computer
Click to expand...
Click to collapse
I have tried different ports but not a different comp. Ya I am gonna flash a new rom and see if that helps. How could I have fried the usb board though? I havent touched the phone in days since I got the gs3.
Yup Just flashed the new Super Nova rom and now everything is working again, thank you very much for all the help and if anyone hasnt checked out that rom yet they need to its awesome!

[Q] USB device not recognized, half rooted, no custom recovery--Totally messed up!

Here is my problem where I can't get my Sprint S3 connected to PC, I am half rooted, and have no custom recovery, I can't flash anything on my phone except OTAs, please help, any help is much much appreciated.
Background :
I had this phone working completely fine, I bought aftermarket USB cable and attached it to the PC, everything went smooth it got connected fine in MTP mode, on second day when I tried to connect it, it gave me error that USB Device Not Recognized.
Problem :
The phone is not getting connected to PC in any way, whether it is MTP, DM+Modem, PTP, ADB, etc... not even in download mode to flash it via Odin. No matter on which mode I am it always give me error that USB Device Not Recognized.
It sense when I change modes while it is connected to PC, like when I am on MTP and I click DM+Modem or I click USB Debugging, it displays that USB Device Not Recognized message again, so I it is sensing mode changes.
What I did so far :
Changed cable and used brand new Samsung Original cable, changed USB ports, changed 4-5 computers, installed and re-installed drivers numerous times, my friend who does the phone repairs changed Micro USB Slot on the phone 4 times with Original ones, he even took one from working phone and put in on this phone, no luck so far.
My inputs :
I've searched really a lot about this problem, but didn't find any single solution.
Some guys on forums reported that they solved problem by flashing a stock or custom rom as there might be a problem with Kernel.
I can't flash anything on my device since I am on stock recovery and half rooted, I had LJ7 rooted stock on my device, and I took MD4 OTA, now, my phone is half rooted, when I install any application which requires root, I get message that 'Superuser permission denied'.
I can't even uninstall Superuser, because it is system app, I tried to re-root phone via Motochopper method but it doesn't work.
I flashed this phone to different carrier, so, I am afraid I will loose my flash if I take latest 4.3 OTA.
PLEASE HELP IF YOU HAVE ANY SOLUTION FOR THIS PROBLEM, I WANT MY PHONE TO GET CONNECTED TO PC ANYHOW.
I AM READY TO DO ANYTHING YOU SUGGEST TO RECOVER MY PHONE.
keval32 said:
Here is my problem where I can't get my Sprint S3 connected to PC, I am half rooted, and have no custom recovery, I can't flash anything on my phone except OTAs, please help, any help is much much appreciated.
Background :
I had this phone working completely fine, I bought aftermarket USB cable and attached it to the PC, everything went smooth it got connected fine in MTP mode, on second day when I tried to connect it, it gave me error that USB Device Not Recognized.
Problem :
The phone is not getting connected to PC in any way, whether it is MTP, DM+Modem, PTP, ADB, etc... not even in download mode to flash it via Odin. No matter on which mode I am it always give me error that USB Device Not Recognized.
It sense when I change modes while it is connected to PC, like when I am on MTP and I click DM+Modem or I click USB Debugging, it displays that USB Not Recognized message again, so I guess it is sensing mode changes.
What I did so far :
Changed cable and used brand new Samsung Original cable, changed USB ports, changed 4-5 computers, installed and re-installed drivers numerous times, my friend who does the phone repairs changed Micro USB Slot on the phone 4 times with Original ones, he even took one from working phone and put in on this phone, no luck so far.
My inputs :
I've searched really a lot about this problem, but didn't find any single solution.
Some guys on forums reported that they solved problem by flashing a stock or custom rom and as there might be a problem with Kernel.
I can't flash anything on my device since I am on stock recovery and half rooted, I had LJ7 rooted stock on my device, and I took MD4 OTA, now, my phone is half rooted, when I install any application which requires root, I get message that 'Superuser permission denied'.
I can't even uninstall Superuser, because it is system app, I tried to re-root phone via Motochopper method but it doesn't work.
I flashed this phone to different carrier, so, I am afraid I will loose it if I take latest 4.3 OTA.
PLEASE HELP IF YOU HAVE ANY SOLUTION FOR THIS PROBLEM, I WANT MY PHONE TO GET CONNECTED TO PC ANYHOW.
I AM READY TO DO ANYTHING YOU SUGGEST TO RECOVER MY PHONE.
Click to expand...
Click to collapse
Did you uninstall drivers from Windows device manager before reinstalling drivers? I found that this sometimes helps.
joeyhdownsouth said:
Did you uninstall drivers from Windows device manager before reinstalling drivers? I found that this sometimes helps.
Click to expand...
Click to collapse
Yes my friend, I did that.
keval32 said:
Yes my friend, I did that.
Click to expand...
Click to collapse
Is Kies installed on computer? Which version of Windows?
joeyhdownsouth said:
Is Kies installed on computer? Which version of Windows?
Click to expand...
Click to collapse
No, Kies was not installed on my computer when this problem occurred, but I checked installing Kies but no luck so far, and I am on Windows Ultimate x64.

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