HTC One X Black Screen (Wont Unlock) - HTC One X

Hi,
My HTC One X is about 12 months old and in very good condition. I have never had a problem with it until around 1 month ago when it started randomly giving me a black screen.
When the phone goes into a sleep mode and I pressed the power button to display the screen nothing happened. Sometimes the lights at the bottom would show but nothing on screen and if I pressed the volume buttons on the side I could hear it fine.
I tried reformatting the phone but that never worked so I sent it to HTC for repair. They sent it back saying they had replaced the screen etc but after a few days the problem has returned. I have sent it back to them again and have been told they are sending it back with "no failure, no repair" as they never seen a problem.
I know I am going to get the phone back with the same issue so I was wondering if anyone else knew how to fix this problem?
I don't think it will be connected but it seemed to have started from when I done the latest htc update (not the 7th March 2013 one).
Thanks and all help is appreciated.

Related

HTC One X Screen won't turn on, touchscreen still work???

I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
have you tried starting in bootloader and factory resetting?
glukosio said:
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
Click to expand...
Click to collapse
Yeah I tried to reset the phone, ai first it worked. But when I turn the screen off and doesn't use it for a few minutes, the problem is back again, It's really odd, I have heard about lots of HOX Screen problem but I haven't seen this one before
So the screen works in bootloader?
maxilick said:
So the screen works in bootloader?
Click to expand...
Click to collapse
Sometimes it does, sometimes it doesn't. Really weird, it feels like the phone has woke up but the display still "think" that it still in standby mode
Hardware fault for sure.
Same Problem
Hey, ive been using my international HTC One X for about two months too now and there have been no problems. ever since the update to 4.0.3 ive been facing exactly the same problem. The screen does not turn on a lot of the time but the touch is active. Have you found any solution to it?
It would be great if you could help me out.
Thanks
mr1029x said:
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
Click to expand...
Click to collapse
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
JacoA said:
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I can't believe it...
I get my HOX fixed last week and I worked normally again. But after 2-3 days, the problem is back again. I contact HTC and they said they even replaced my MOTHERBOARD and Screen. Wtf is happening???
،،
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Lol, exactly the issue I had recently had with mine. Sent it backto htc, let's see what they would do about it.
Sent from my HTC Sensation 4G using Tapatalk 2
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
mhulsegge said:
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
Click to expand...
Click to collapse
Yup, exactly the same problem I'm having, I sent it to HTC, they said they fixed it by replacing the motherboard, but now it is happening again, I will have to send to HTC again.
This just happened to my phone... Has anyone else solved it? Is reset and flashing RUU the solution?
mr.dj26 said:
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Click to expand...
Click to collapse
I have the same problem right now.
It started last week when I was using Flipboard and suddenly everything started zooming in and stuff (same as mhulsegge above). It was resolved by locking my screen and unlocking it.
Last night, i've been getting the black screen when I try to unlock my phone. The touchscreen still works but the screen is just blank. It turns on if I keep locking and unlocking, but it's getting annoying.
My phone is an international One X (duh) bought in Hong Kong and I'm currently living in Canada so it would not be possible to send it back for repairs. Plus my phone is rooted and I am currently using the latest MIUI ROM (2.9.21). I have been using an app called "Sleep" which tracks your sleeping patterns. It requires you to place your screen face down on your bed when you sleep and the accelerometer will track your sleeping patterns and wake you up at the most optimal time. I assume that for the accelerometer to work the screen has to be on, so I am wondering if this can be a screen malfunction (overheat or overuse) problem since the screen has been on for so long (every night when i sleep for around a month).
Since sending it back is out of the question for me because of where I am living right now and I have voided my warranty, I am downloading other ROMs as we speak and seeing if it is a problem with my ROM. I will keep you guys posted.
-edit- I have tried factory reset and reinstalling my ROM (with a full wipe). Still doesn't work.
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
nicke666 said:
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
Click to expand...
Click to collapse
Good tip, but I tried a gentle two-fingered push (zoom pinch) and the backlight turned itself on with very little pressure, certainly not enough to flex the screen. I believe that it is a state issue related to zoom, but will try again and report if the issue returns.
Screen black after replacement lcd display unit
Hi,
My HOX touchscreen was broken, the touch and everything was still working. I ordered a replacement lcd display Unit and replaced the complete display and touch. After replacement the screen is completely black but the phone still works. The touch buttons on the bottom still work and i can use the volume buttons. I replaced the lcd display unit very carefully and i am sure nothing is broken etc. So the touch is working but the screen is black. I tried 2 display units and both show me a black screen.
Does anyone know how to solve this problem? Did i forget to do something during the replacement?
Please, i need some help with this issue.
OneX has too much issue with Screen . WTF with HTC?

HOX wont turn on

Hello people I am desperate with my HOX.
After spending one month in service my HOX returned to me with new board and new battery last Friday of September.
One week later I already had 2 problems.
At first battery didnt last longer than 5 hours.
After a few full charges over the days this was fixed as the phone lasted at least 14 to 15 hours which is fine by me.
Today I turned it on in the morning and everything was fine.
Due to excessive work load I did even touched my phone for the next 8 hours.
After finishing work I tried to check if I had any calls or anything but to my surprise the HOX was off !!!!!!!!!!
I tried turning it off but it was dead.
I performed a full charge and this time the phone made the sound of the turning on but only the menu buttons turned on but the screen remained black.
Is there something I can do about this?
Your help will be very much appreciated.
sounds like your board has screwed up again, mine was same issue
jeem1908 said:
sounds like your board has screwed up again, mine was same issue
Click to expand...
Click to collapse
Well it shouldnt be the board because the phone is working behind the screen. I reboot holding the power button down and the phone vibrates and makes the htc sound turning on.The screen came up once or twice but it was unresponsive. The clock and weather was right on but the phone also showed that it was on airplane mod.Pushing all around I even heard the navigation welcoming me.
Its really bizzare.I cant understand what is causing this and I suspect it should be pretty simple.....
Sent from my HTC Desire S using xda app-developers app
2654525448
tasos12 said:
Well it shouldnt be the board because the phone is working behind the screen. I reboot holding the power button down and the phone vibrates and makes the htc sound turning on.The screen came up once or twice but it was unresponsive. The clock and weather was right on but the phone also showed that it was on airplane mod.Pushing all around I even heard the navigation welcoming me.
Its really bizzare.I cant understand what is causing this and I suspect it should be pretty simple.....
Sent from my HTC Desire S using xda app-developers app
Click to expand...
Click to collapse
http://www.htconeforum.com/forum/htc-one-x-help/1124-htc-one-x-black-screen-problem-3.html
http://forum.xda-developers.com/showthread.php?t=2468023
i have this problem for a few weeks just after updating to sense 5 ( i dont know if its the source of the problem) ... and no way ... try to press corner and on capacitive buttons it maybe helps for you too ...
nanaki45 said:
http://www.htconeforum.com/forum/htc-one-x-help/1124-htc-one-x-black-screen-problem-3.html
http://forum.xda-developers.com/showthread.php?t=2468023
i have this problem for a few weeks just after updating to sense 5 ( i dont know if its the source of the problem) ... and no way ... try to press corner and on capacitive buttons it maybe helps for you too ...
Click to expand...
Click to collapse
Tried every trick and gimmick I read about from a dozen forums but nothing worked.All of the sudden at some point the screen appeared and it even let me unlock but trying to bring up the htc clock and apps got stuck in the middle of the screen and hitting the power button dissapered and went to black again.Off to service it goes on Monday for the 3rd time since May and the 2nd for the last month.I hope they will accept to replace it this time......
Sent from my HTC Desire S using xda app-developers app

Touch screen stops responding

If started reading comics on my nexus 7 2013 32Gb with perfect viewer recently. And twice today after reading for an extended time (over an hour)the touch Screen stopped responding. Everything else seemed to work but not the touch screen. Holding down the power button and rebooting has it working again.
Anyone else have this issue or should I send it in for repair?
I'm still all factory.
Is this the same? http://forum.xda-developers.com/showthread.php?t=2497017&highlight=freeze
No, I don't think so
Mine stops completely has not come back after 5 minutes I have touch trace on so I can see when I touch the screen normally. It can go to lock screen and still have no input. Never happened before now even though I have used it extensively at other times. But this is the first time I've had only one program running for over an hour with minimal touch input.

[Q] Sometimes my touchscreen stops working

I have had my Moto 360 for just over a week. For the second time the touchscreen stopped functioning. First time I resolved by turning it off (very long press hardware button) then left overnight and it was fine in the morning. Turning it off and back on again didn't help. Couldn't factory reset because no touchscreen.
Second time is now.
Does anyone else have this problem? Any clues how to resolve?
Thanks.
Edit: After left off for a while (instant off and on doesn't work) it is fine now. Anyone have any clues or better suggestions how to fix?
spanielhead said:
I have had my Moto 360 for just over a week. For the second time the touchscreen stopped functioning. First time I resolved by turning it off (very long press hardware button) then left overnight and it was fine in the morning. Turning it off and back on again didn't help. Couldn't factory reset because no touchscreen.
Second time is now.
Does anyone else have this problem? Any clues how to resolve?
Thanks.
Edit: After left off for a while (instant off and on doesn't work) it is fine now. Anyone have any clues or better suggestions how to fix?
Click to expand...
Click to collapse
Yes mine has done it two or three times since the last OTA update, nothing I did to the screen had an effect, had to reboot the watch to recover.
teslabe said:
Yes mine has done it two or three times since the last OTA update, nothing I did to the screen had an effect, had to reboot the watch to recover.
Click to expand...
Click to collapse
Mine doesn't recover immediately on a reboot but it is nice to know I'm not alone in the problem. It's better to know that you've only had this problem since the OTA. That means it can be fixed in software. Thanks.
Same here
Lost "touch" today on mine. Had the 360 for about 4 weeks and not seen the problem until now. Wasn't even sure how to turn it off until I saw "very long press" - thanks!
Turning mine back on straight away was fine so it was just a turn it off and back on thing. Frustrating, but I'm glad it's a software bug rather a touch screen fault, that would be a real pain. Hopefully, if it's a bug it will be fixed.
i think.....
I think this happens when the moto 360 is not set on your wrist
Ddoes anyone solve this issue ? My new moto 360 touch screen doesnt work at all. So i can choose any language in initial setup
This problem Occurs when no static energy is given to the case of the moto360. As soo'n as You touch The Iron ring The touch Will work. Release it and it Will stop working. Ik think The touch screen works rather like a conductive layer between the back of the watch and the screen it self in which the skin gives the energy needed to control the screen. When the back of the watch isn't connected to skin the touchscreen completely stops working.
In video you see what happens
https://youtu.be/KpQ-dqWYO6s
Mine did this too, however I broke my screen ordered a replacement and haven't had the issue since. When mine quite working if I triple pressed the power button it lock the screen then pressing the power button it would turn on and work though. Sometimes it wouldn't come right back on like it froze or something.
Sent from my Nexus 6 using Tapatalk
I've been having this problem too, it's more like my weekend watch but last week i noticed that it wasn't responding and i thought it could be a RAM issue. I've done multiple reboots and it doesn't work.
There was only an occasion where i left it overnight till it almost drained completely and it worked again, and then it started freezing again.

Dead spots on screen

So i recently got this HOX after selling my note 3 as it was too big. When i got it the screen was fine then after a few hours a line just under the notification bar went dead to touch, would not respond. Then i ended up doing some stuff and when I restored a fresh rom to my phone the desd spot went away randomly after a few hours. It came back again around an hour ago for 10 mins. It seemed to be when I used Facebook messenger... Is it possible that this could cause it? Atm the screen is fine. Oh and the capacitive keys went weird earlier when i tried to take my case off, they activated the keyboard when i pressed them but a restart fixed this. Sorry for the long post! Just wondering if this is software based?
Update : it happened again, by putting pressure on the top of the screen it seemed to fix it..:s
Sent from my One X using XDA Free mobile app

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