I am just leaving for a week trip and realize that I am not getting emails on stock app and ROM from work. I can send email but not receive. The email account via webmail or the desktop works. The problem exists on both my S3 and Note2. My IT Department verified the problem using their Android phone and my account. The problem didn't exist on the iPhone they tested. Clearly this is a server issue that has the IT team puzzled. Any help would be appreciated since I am on the road and helpless.
I tried all the typical solutions like deleting accounts etc.
Sent from my SPH-L900 using xda premium
Related
I have set up Exchange on my EVO and I am having an issue sending emails. Every time I try to send a new email, I got an error on the phone "Unable to send mail" and the email goes into the Outbox.
This is where it gets weird. The email does actually get sent, but it's sent 5 times. The really strange thing is that if I reply to an email I already have, it works fine with no errors. Everything else works perfect (Contacts, Calendar,polling, etc..)
I downloaded Moxier Mail to test that. Moixer mail sent the new emails with no issues so I think this has something to do with the HTC Mail app.
When I first got the phone this seemed to to work fine. I noticed this issue after I installed LockPicker. I uninstalled Lockpicker, but was still having a problem. With no other option, I did a hard reset and just setup exchange, but still got the error so I don't think lockpicker is the issue.
Any help would be awesome!
(By the way, I work for a company with 13,000 employees and they don't support Android so I can't do anything on that side)
Have you tried deleting the account from the HTC Mail App and then re-adding it? I've found every once in a while (when I was trying out the Eris) that it gets flaky and the easy fix is just to delete the account and re-add it.
Thank you for the suggestion, but I have tried that a couple times with no luck. As I mentioned, I even tried a hard reset and still got the error.
Is the email server actually an exchange server? Mine is a zimbra server and has a known issue with HTC exchange mail. This is being fixed in the 6.07 server update that rolls out in a couple weeks. Till then I've disabled email sync on the zimbra/exchange account and am using IMAP for email.
-------------------------------------
Sent via the XDA Tapatalk App
Just saw a disturbing post and I wanted to get some confirmation from those who own the phone.
I saw in a comment on a review of this phone that it doesn't support Ms exchange for email or calendar. I absolutely news push email and calendar for my business. Can anyone confirm if this is true or not?
Sent from my HTC Glacier using XDA App
I am using MS exchange on my SGSII with no issues. Not sure where you read that, but it is totally false. Push email, calendar and contacts all work with exchange.
Thanks. Awesome news
Sent from my HTC Glacier using XDA App
Same as above. No issues with Exchange 2k10. Even get SMS sync.
Sent from my SGH-T989
I got MS Exchange issue; talked with Tmo tec for more than 2 hrs, still had no solution. in the end, rtn phone back to store.
88888 said:
I got MS Exchange issue; talked with Tmo tec for more than 2 hrs, still had no solution. in the end, rtn phone back to store.
Click to expand...
Click to collapse
No issues on my side. This phone activates exchange the same way my last 4 android phones have. No issues at all as far as the phone side goes. Also if you have root you can replace the TW email.apk with the stock Gingerbread one. I did this just because I like the aosp email better.
Sent from my SGH-T989 using xda premium
The builtin mail app works fine with my exchange server. I use Touchdown because I like the interface better though...
One thing that you might not be aware of if you're using Exchange 2010 for your mail server is that there is a limit to the number of devices you can connect to an account. You can manage connected devices in OWA so login there and delete any old devices...
One other thing that my exchange server does when I connect the phone to it is to push security settings to my phone. A popup appears on the phone that I have to accept in order to sync mail. If I don't, I don't get anything...
Finally, you could try touchdown and if it works but the built in mail app doesn't then I'd recommend the purchase. It's still better than the improved built in version IMHO
Robin. Another quick question. Can you send and accept calendar invites for exchange from the native calendar apply? That's another big one for me. I am aware of touchdown and even own the license but I am a minimalist and if I don't have to install an app that's services are already present I wont. Thank you in advance.
My University contracts students email out to Microsoft. As a result I have a live account that I'm able to configure as an Exchange account. I never had an issue on older Android devices but something is hanging up after authentication.
I believe its after authentication because if I type my password wrong I get a login error. Otherwise it simply states that it can't connect to the server after the connection times out.
Just looking to see if anyone else has a similar issue. Its not a huge deal for me but would be nice to have. I'm going to file a ticket with our help desk. Took some screenshots so they know I'm configuring it all right and see my error messages.
My work email hosted on Exchange 2003 works just fine. The school email consistently times out on 3g, 4g, and wifi.
Sent from my Galaxy Nexus using xda premium
Considering the official Hotmail app doesn't support the Nexus it may be a compatibility issue that I need to wait out.
EDIT: Hotmail accounts configure just fine.
Sent from my Galaxy Nexus using xda premium
I've seen the threads about exchange syncing, but this is a little different so I have to ask. It downloads email from my website's mail server just fine (pop email connection). However unlike 4.3 and earlier, when I get home and download my mail off the server (no copies are left on the server), the stock email app does not remove these emails from itself. I end up having to delete from inbox and then from trash. Anyone know if this is intended new functionality or is it a bug similar to what I've been reading about it not syncing with Exchange?
Hmm apparently whatever was going on was temporary. It's actually working fine now.
Sent from my 2013 Nexus 7 FHD using Tapatalk 4
I upgraded my GN8.0 to 4.2.2 using kies and since then am note able to get my emails both my corporate and personal email (exchange and hotmail) I keep getting the message exchange service is not working. I have removed the accounts and tried to setup again but not allowing me to even setup new account. I have done soft and factory reset but still issue not solved. Please has any one experienced this and how can it be resolved. I really need my emails on the go.
Thank you
Sent from my GT-N5100 using XDA Premium 4 mobile app