Develop Bugs

Broken USB/charging port?

I'm not sure if this is the right place to ask this, please excuse my ignorant.
I have an EVO that won't charge. I've read a lot from Google search results that this is a common problem among many users. However, the port seems to be working, because my computer will recognize the phone and storage when I plug it in. The charge led will come on, and the indicator on the phone will say that it's charging, but the phone is actually only discharging while plugged in. Eventually the led will turn itself off, and the phone stops telling me that it's charging when the battery is down to its last drop.
I hope that someone with similar problem can help me with fixing this, or if anyone cause tell me if it's possible to fix? I want to send it in to HTC since I think the phone is under warranty, even if I don't have the protection plan from Sprint? The problem is the touch glass is cracks, and I don't know if they'll fix the USB port without saying that I broke it and won't cover that under the warranty. I want to buy a new screen and replace the broken one, but if I open up the phone it would void the warranty as well...
So I'm stuck with a discharging phone, cracked screen, and having to carry around 3 separate batteries everyday, and I have no idea what step I need to take.
Please help?

Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.

Concordium said:
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Click to expand...
Click to collapse
Doubt it's the charger as it was stated that the computer connection works - should get a bit of a charge from that. I agree that a Sprint visit is due.

Just went through this myself! Would plug my phone in before bed and wake up with the phone at 2% or so. Thought it was the battery- so i took my battery to have the sprint store check it, they did say it was bad. So i bought 2 batteries off ebay.
I got the batteries and still had the issue. So then I took my phone to the sprint store and had them check the micro-usb port. They said it was fine and they cleaned it out cause dirt/dust was in it. Still had the problem..
So I bought a new micro-usb cable of monoprice (still using the same wall charger) , and that solved the issue! Had a bad cable. Now my phone charges super quickly in matter of 4hrs.

It could still be the charger. The USB cable sends data and power through different pins. So a bad cable could still transfer data while not pushing a charge.
Sent from my PC36100

It's gotta be the port happen to mine and I was able to get it fix as long as the port was still attached to the motherboard, if its not attached then have to go thru the insurance.
EVO with Identity Crisis

I was able to connect to my computer and send data just fine with the old (broken) usb cable.

I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.

kzn said:
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
Click to expand...
Click to collapse
Definitely sounds like a port issue then. If you return to Sprint and review what you've done, as well as the result of your previous trip, then they should be able to take care of you. If they try to tell you it's the battery again just stand your ground. Good luck.

I had a similar issue. I tried everything. It wasn't until I found my HTC cable that it started charging again. I work in IT and tried cables from everything I could get my hands on (blackberries, external drives etc. ) The cable that came with my phone was the only thing that worked.
Sent from my PC36100 using XDA App

Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.

mexigga said:
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
Click to expand...
Click to collapse
If you replaced the port yourself, I would love to know how to do it!
Took the phone back to Sprint and they said there's nothing they can do. I don't have the protection plan so I couldn't even pay the $100 to get it replaced (although I probably wouldn't as I can upgrade my contract and get a new phone soon). They also told me that HTC wouldn't cover it under their warranty because the screen is cracked and they will blame that on me for misused. I tried to check the warranty policy on HTC, but the page is not even available. Does anyone have experience dealing with HTC? I bought a replacement screen, I'd like to replace the screen but don't want to open up the phone if there's a chance HTC will fix the USB port...

HTC EVO 4G Won't - Stopped Charging Battery Issue
Hey Guys,
Two nights ago I woke up to an EVO that was plugged in with a Cellet
extractable charging cord, as it is just about every night. But, the phone was
still showing that it was charging the battery, animation with lighting bolt,
at only 50% charged after about 6.5 hours of charging. Hmmm....
The latter after trying to charge in the coffee shop first with Cellet chord in the
wall then a portable 3500mah solar portable charger; the phone not seeming to
charge at or past 50% charged.
My EVO is rooted but still with the stock ROM and the gingerbread 2.3.3 OTA
update. The battery is a Seido 1750mah and SetCPU is at 245 - 998mhz. The
phone has only been rooted for a few weeks, but I don't see where rooting
would interfere with battery charging.
I've pulled the battery out, several times to no avail. Switched back to the
stock battery, same results. However, if the battery is less than 50% full
the phone will charge the battery to 25% or 50%, weird. If the battery is
at 75% or more full, the phone will top off the charge to a green LED at 100%,
sometimes. Sometimes it won't fully charge the battery. Weird.
I read different posts regarding poor USB chords so I pulled out the stock
micro USB to USB, a charge only chord I figured, and am trying to top
off the Seido battery, which it seems to be doing as it's now full green but
still charging as the animation shows the bolt in the battery and the LED
is still orange.
If put the batteries in the Seido wall charger, the thing the size of a deck
of cards, both batteries fully charge.
I also use Screen Off by Iwashi Soft. That app has worked pretty well with just
a little funkiness now and then. However, while plugged in, I hit the power
button, instead of the home button to turn on the home screen. The phone
wouldn't open to any screen nor would turn on or off. So I ended up
yanking the battery to turn it off then reinstalled battery and turned phone back
on. I don't know if that had any effect on the charging issue, but I took
the icon off the homescreen and am using the power button only, for now.
I don't think both batteries are faulty at the same time at this point. I
don't know if the screen off app caused some wake issue that interferes with
charging the battery.
I do know that when plugging in the phone to charge there's a bit of clunkiness
initially as the phone locks for a second before allowing use for screen or app
and that's always been the case since the gb update. Also, the LED doesn't
always turn green from amber when fully charged with the screen off until
you reboot or use the phone in some way while still plugged in. So there is
some kind of wake issue in the stock ROM. But the latter has never stopped
the battery from charging.
I do know that Plume, the twitter app, started acting clunky with not updating
in the background unless I opened the app at least once after a reboot. But
I don't know if the latter is a wake issue.
Battery still seems normal. Heavy normal use, lots of SMS, tweets, Pulse reading,
Dolphin browsing, I'll kill 50% or more of the battery in 4+ hours. Otherwise, the
phone mostly in standby with periodic email and twitter reads, the battery lasts
all day or more than 24 hours. But the latter rarely happens anymore because I'm
a user.
The battery just went full charge with the stock charging cable just now.
This morning, I woke up with a dead phone, auto shutoff even though it was
plugged in which I did after solitaire and before going to sleep; as a charging
test.
I don't know if it's the phone or the Cellet retractable cord or both that's
stopping the battery from fully charging normally and consistently. I'll need
to get another data-charge combo chord and do more testing; and a new ROM.
Any ideas anybody?

try a new rom and also try using the stock charger and usb cable. Check inside your usb port on your phone for dust as well. Also go into recovery and wipe your battery stats. In the wipe menu for amonRa and under advanced (maybe here, i dont use cwm on my phone) in clockworkmod. also wipe your dalvik-cache just to clear any issues you may have, restart and give it a test. good luck

I just bought a phone with a broken charger port. Broke clean off the board, so my next step is to try to get liquid solder and stick it to the board. Did you take ur phone apart to see if the port is lose?

So I used the stock USB charging chord. Sure enough, it charged the phone.
Then I tried the portable charger at the coffee shop, worked. So the Cellet retractable
chord obviously had a short or something damaged/shorted for the charging part of
the cable after a year + of use and abuse.
What I don't understand, and haven't researched, is why there are charge only
chords; the stock USB HTC chord charges the phone, but the PC won't recognize
the phone's Micro SD card or the phone as an external drive. I presume the duo use
chords have a data path as well as a charging path. And yes, I know to switch the
phone from charge only to disk drive. The Cellet chord would provide the PC with
recognition for the phone's drive.
Considering the latter, what I'm not sure of, and haven't researched, is why when
the phone stopped charging, the chord eventually stopped charging, the phone
status still showed it as charging; the amber LED light on and the battery icon
in charging animation with white bolt showing? I presume that the charging path
still triggered the charging status, except once when I turned the screen back
on the battery icon was not animated and the white bolt not showing so I unplugged
the chord then plugged it back in where the battery icon animation continued.
Fortunately, or not, this forum returned 600+ results for 'battery not charging' and after
sifting through a few, the charging chord was mentioned which prevented a Sprint trip
and me contacting Seido; thankfully.
So I think manufacturers and ROM/kernel developers should visit this issue as a chord
that actually is not charging, or charging at an absurdly low rate, should trigger some alert
and not show a battery icon animation that appears to be charging normally.

Phone wont charge, just boils

Im at a loss here and hoping someone can shed some light:
Running AOKP Milestone 6 with the franco kernel it comes with, and my phone randomly wont charge anymore. It displays on the screen as if it is when its off, but it just gets wildly hot instead of charging. I have cleared battery stats, wiped it, cleared stats again, nothing. It runs perfectly fine in recovery mode but now because the battery is so dead I cant even boot it. If I leave it on the charger off, I MIGHT see 1%, enough to get it to boot, but not much else. When its booted, it does not charge, at all. I really need my phone as Im in the process of a mortgage refinance, and I of course have no home phone.
I am using the Samsung factory extended battery, I do not have the stock one to try.
I have tried 2 different chargers. No dice, tried charging from a computer, and the phone connects, but doesnt charge.
Im really hoping there is something Im missing that you guys can point me in the right direction with.
Thanks!

grant01 said:
Im at a loss here and hoping someone can shed some light:
Running AOKP Milestone 6 with the franco kernel it comes with, and my phone randomly wont charge anymore. It displays on the screen as if it is when its off, but it just gets wildly hot instead of charging. I have cleared battery stats, wiped it, cleared stats again, nothing. It runs perfectly fine in recovery mode but now because the battery is so dead I cant even boot it. If I leave it on the charger off, I MIGHT see 1%, enough to get it to boot, but not much else. When its booted, it does not charge, at all. I really need my phone as Im in the process of a mortgage refinance, and I of course have no home phone.
I am using the Samsung factory extended battery, I do not have the stock one to try.
I have tried 2 different chargers. No dice, tried charging from a computer, and the phone connects, but doesnt charge.
Im really hoping there is something Im missing that you guys can point me in the right direction with.
Thanks!
Click to expand...
Click to collapse
turn your Max clock down... I bet you're overclocking at a high clock speed and when charging generally thehigh speed sticks .
setting it lower should solve your issue.

Seems that the middle pin in the charger was making poor contact. I took a small knife and bent it up slightly and it fixed my problem it seems. Its now showing its charging while the phone is on. Frustrating that I went through all the hassle and ended up back at one of the AOKP nightly builds, but its ok. Ill live. Maybe its the perfect excuse to update to the fancy JB AOKP.

That and maybe invest in a new charger cable.

[Q] GSM Galaxy Nexus not charging

Hi Guys,
Before I start, I have read many threads (I think all) relating to this problem and I have googled, googled and googled.
My Device:
GSM Galaxy Nexus
Problem:
It won't charge. No matter if turned on or off. The battery stays always at 0% and when taking a look at *#*#4636#*#* it says "charging".
What I have tried:
- Bought three different batteries.
- Tried two different cables, incl. the OEM one.
- Tried two different wall chargers.
- Replaced the Micro USB port.
- Wiped, reset etc. the phone.
- Tried different ROMs and Kernels. (Yes, I am desperate).
Any advice what the problem might be?
Thanks in advance!

could be the pins not making proper contract with the battery

crixley said:
could be the pins not making proper contract with the battery
Click to expand...
Click to collapse
Thanks, crixley.
I will check that or do you have any advice how I could make sure that the battery is connected?

DerpyMcHerpy said:
Thanks, crixley.
I will check that or do you have any advice how I could make sure that the battery is connected?
Click to expand...
Click to collapse
take look at any of the pins to see if they appear bent.

crixley said:
take look at any of the pins to see if they appear bent.
Click to expand...
Click to collapse
They look all the same. Not bent, not damaged, not dirty.

hmmm that is really all I can think of..
The fact that it says charging leads me to believe it isn't the port (like most people experience)

crixley said:
hmmm that is really all I can think of..
The fact that it says charging leads me to believe it isn't the port (like most people experience)
Click to expand...
Click to collapse
I have plugged my phone into my computer. It says "not charging" now. This message appears after a few minutes when I turn it on. Same happens when I plug it into the wall.
Now it's getting really strange. I didn't observe this behavior before.
Before I changed the Micro USB port, the message was >always< "not charging".
Now, after the change, it says for 2 minutes "charging" and then it changes to "not charging".

Did you replace the whole USB board as well, or just the port? It sounds like the USB board is bad.

lowandbehold said:
Did you replace the whole USB board as well, or just the port? It sounds like the USB board is bad.
Click to expand...
Click to collapse
Hi lowandbehold,
No, I replaced the whole board if we mean the same. I can't post links at this time because I am a new member of XDA, but you can search for "Dock Connector Charging Port with Flex Cable For Samsung Galaxy Nexus i9250" on eBay.
UPDATE: Plugged it back into the wall. It says "charging AC" now and does NOT change to "not charging". Funnily enough, the voltage keeps dropping. From 2040 mV to 1961 mV in two minutes.

i'd say replace the device.

Unfortunately I'm having the exact same problem. I just replaced charging port literally just now and it still won't charge. It says "Charging" but it's not charging. In the Settings it says discharging.
Could it be the battery? I'm thinking of buying a new one and seeing if that works.

PhoenixBlitz said:
Unfortunately I'm having the exact same problem. I just replaced charging port literally just now and it still won't charge. It says "Charging" but it's not charging. In the Settings it says discharging.
Could it be the battery? I'm thinking of buying a new one and seeing if that works.
Click to expand...
Click to collapse
I think maybe it's time for you to upgrade to a new phone???

tthaz777 said:
I think maybe it's time for you to upgrade to a new phone???
Click to expand...
Click to collapse
I bought the phone brand new in July

PhoenixBlitz said:
I bought the phone brand new in July
Click to expand...
Click to collapse
Has anyone found a solution to this yet? with mine it charged fine in the beginning, and then it would only charge to about 86%, and then 84%...then 80%...currently it will only charge to 14%. I can leave it plugged in for 48 hours and it says it is charging but will not go past 14%. it takes a few hours for it to charge from 0% to 14%, but then dies within 30 minutes of EXTREMELY LIGHT use.
I've tried two different batteries which both yield the same results. I have en external battery charger and can charge the battery to full (according to the light on the charger) and place it in the phone and the phone will tell me it is at 14% or 8% or something like that (which makes me believe it has nothing to do with the usb port).
I have explored everything I could think of on the software side. The problem started on Ice Cream Sandwhich, it didn't stop when it was updated to Jelly Bean, I recently rooted it and have tried a few different roms including stock roms and CM10. I tried battery calibration apps.
So far nothing has made a difference. Any Ideas?

Nope no solution has been found. I'm just selling the device (and telling them the problem, so far I'm selling it for $275 and people want it) and I'm going to buy an SIII or a One X

well, this really sucks...it seems that a few unlucky people (like me) have this charing issue...
I too changed my USB flex cable thinking that this was the cause, but nothing changed
the battery icon says charging, but the system says discharging
what a major p*** off, cuz I'm fed up of changing batteries all the time, I have 5 batteries
I hope that someone will be able to figure this one out, cuz its a real brain buster

Any update on this? My phone bought in July is also just started giving this problem. When it is on it simply will not charge. All these months I was using another charger with no issues. I have tried the following:
1. Using the stock charger
2. Bending upwards the male connector in the USB socket.
3. Removing the battery overnight
Nothing seems to work. When off, the phone seems to charge somewhat and charging icon comes on. But charging when off for about 5 hours resulted in battery showing about 50% (from 13%) but it drains very quickly. Sometimes when charging for 30 minutes (when off) and switching it on it shows 100% battery, but then still discharges very quickly. Sometimes it shows very low battery.
Also my notification LED is glowing red since about a month, even when phone is switched off. If I remove the battery and connect the charger, the LED starts glowing red - blinking, so it seems the USB port is providing power as sometimes the battery does show 50% and seems to last a bit from there.
What are my options here? I am on the latest JB OTA update which came around 14/15 Nov. In India, I will get no service from Samsung for the Nexus.
I am going to try a factory reset first and then next see if I can get another battery. And maybe I should return / cancel the Nexus 4 I ordered?

Maybe try wiping battery stats in recovery? I was having similar issues today with "not charging". I was plugged in to the wall with nothing, so I plugged into the computer... ADB enabled and device was connected as a media device. I booted recovery and wiped dalvick and battery stats, rebooted and now it is charging via usb and AC. Don't know what happened, but it worked for me. Hope it helps!

Thanks for the response. Well, I just tried draining out the battery (it took almost 2 days lol) till it would show shutdown warning soon after booting up and then removed the battery and held down the power button. I then charged it in 'off' mode for a few hours, I think overnight. I used the actual Nexus charger instead of the generic one I was using all this while. When I turned it on, there was about 40% charge showing.
There was another JB update which I managed to complete (leaving it on the charger). The phone seemed to work fine, but did not show a charging state, but suddenly the next day on its own when I just plugged in the charger, it showed the 'bolt' charging icon and since then it has been working perfectly.
Simply no clue as to how and why it started working fine. Probably the previous 14 Nov update had some bug which was resolved in the latest update or the latest update reset the battery stats or whatever.
I am more worried about my upcoming Nexus 4 which has a non-removable battery as to what I would do if something like this happens.

Weezil420 said:
Maybe try wiping battery stats in recovery? I was having similar issues today with "not charging". I was plugged in to the wall with nothing, so I plugged into the computer... ADB enabled and device was connected as a media device. I booted recovery and wiped dalvick and battery stats, rebooted and now it is charging via usb and AC. Don't know what happened, but it worked for me. Hope it helps!
Click to expand...
Click to collapse
I can 100% guarantee you that wiping battery stats had nothing to do with it.

[Q] Phone stopped charging after a a few odd beeps

A few hours ago my phone started emitting beeps as if some notification was turned on (I have all such off). I have not paid much attention, as the beeps eventually stopped (!!), except for when noticing, a while later, that the phone - albeit plugged in and with the battery indicator showing "charging" - the percentage was decreasing. I watched it for a while, and the batter was discharging while plugged in. Did the followings:
- replaced the battery with a new/charged one (my spare) - same behavior
- replaced the cable with the original samsung - still the same problem
- tried wall outlet charge, laptop charge (via USB), etc - same problem
The questions for those having experienced such:
- would the beeps be indicative of a problem, or just coincidental???
- the phone is definitely the culprit here - the question is if there is something that could be done for some sort of cleanup of the port, or improving the connection (seem to recall some such from a site - maybe this, maybe another forum - could not find the article by searching), or further tests I could carry out, before I take the phone into the repair shop (which I am not sure if there is such in my area)
TIA,
Stefan

can your phone charge with the phone off? Turn off the phone and then plug it in, do you see a big battery icon charging? Also is your phone rooted?

MilkSteakJellyBz said:
can your phone charge with the phone off? Turn off the phone and then plug it in, do you see a big battery icon charging? Also is your phone rooted?
Click to expand...
Click to collapse
Upon turning the phone off and first plugging it in, it depicts a grey battery with a non-spinning wheel in the center. After approx. 10sec the screens starts showing a semi-filled with green battery, with a scrolling bar of dots underneath it (active this time, unlike the wheel described before).
I am sure that everyone knows what I am talking about, having seen it many times before, even if my description is not that good. The issue is that I have never paid attention to this part - mostly because I almost never had the phone plugged into power and not immediately turned on.
Observation after doing the above: after having left the phone off for almost an hour, the battery charge decreased (84% -> 80%) while the phone was plugged in.
NOTE: When the charge was 100%, by using a battery I charged with an external samsung charger, I also re-calibrated the battery using the app (phone is rooted, but always using the stock ROM). Just FYI - if that matters.
Thanks for any [ongoing] assistance.

ok if your phone was off and plugged in, and was still losing charge then I'm not sure what to do, sorry, hopefully someone else who has experienced and solved this can help you out.
my issue was similar to you where i couldn't charge my phone while it was on, i could only do it while it was off...it was a software issue, so i flashed the stock ROM, started from scratch and everything was fine from then on.
if you havent already, make a back up of all your important data (msgs, apps, etc.) download a stock rom (http://forum.xda-developers.com/showthread.php?t=2276645) and flash it, maybe that might solve the issue

The beeps may have been the phone detecting the charger on then off multiple times. Check the charge port on the phone for any breaks or debris.
Otherwise I dont know what to tell you aside from try another cable and charger. Sorry.
Sent from my SGH-T999 using xda premium

Damn ! I had this error too but it would charge but so SLOW! It was on a ROM/KERNEL that i've flashed , I cant remember wich one. Try charge your battery in Recovery ( this was my solution )

G7 will only charge when powered off

I seem to be having the same issue as found on this thread, can't find anything here though.
https://www.reddit.com/r/lgg7/comments/90zo7k/wireless_charging_stopped_working/
Anyone else have the same issue and found a fix? Guessing this might have to go back to lg.
Thanks!

steveoidm said:
I seem to be having the same issue as found on this thread, can't find anything here though.
https://www.reddit.com/r/lgg7/comments/90zo7k/wireless_charging_stopped_working/
Anyone else have the same issue and found a fix? Guessing this might have to go back to lg.
Thanks!
Click to expand...
Click to collapse
I started getting this issue yesterday a day after I got a software monthly update for Nov. I normally shut the phone off to charge but sometimes leave it on. When plugged into something it doesnt seem to detect its plugged in. I even swapped cables to a slower charger and same thing. It doesnt see it.
When I fully charged it off, It beeps the battery and does a circle hue randomly by the home button but than detected the connection to pc. I ignored it and started up again but without the beeping, just wont charge when on. There is no dirt or anything in the unit,. I have not moved any-wires, they have been sitting in the same spot on the counter since day 1. I'm gonna try a factor reset if it keeps happening a day or 2 from now.

Same problem here, it was behaving strangely few days ago (charging problem right away but worked in the end so let it go) and now it charges only when off or if plugged within 30 seconds after turning on and only on normal charge speed (not quick charge). Tried to wipe apps and everything, did the facrory reset 2 times but still nothing.

I have similar issues with charging my g7, first give me notification of moisture detected on USB port, then can't charge normally need to plug a few times and sometimes get slow charging, i was thinking have faulty USB port, and have poor battery life.
Then I turn off and put the cable and charges normally and realized that it's software issue.
I flash the ULM10i firmware and now everything work flawless the USB port charges when it's turn on and have very good battery life now.

As an update, I called LG and they basically stated that it sounds like a software issue and to send the phone in. I declined hoping to get another update that would fix it.
I have yet to get one from T-mobile. Long story short, it corrected itself and now charges off or on and no longer does the beeping. Whatever it was, was a bug that temporary for me.

same problem here; no moisture errors, aleatory starts charging when it's on, poor battery life; mainly starts charging with the phone off

problem solved! I've forced LG BRIDGE to reflash the ROM and voilà, all working like a charm. Just download from lge.com, install LG BRIDGE, under "software update" ... "update error recovery" and it will download and reflash the working ROM.