Ever since updating to ICS I have been having an issue where my data connection completely freezes or drops. The signal strength icon always shows a strong signal, but the yellow-orange send and receive bars next to the 4G LTE icon stop. During this time I can not receive texts either. I usually just put the phone in to airplane mode and then off airplane mode to restore the connection. I know others have been having this problem as I saw several comments on AT&T support, but no solutions to fix this were listed. If there is another thread please redirect me to that. My phone is completely stock, never rooted or had any customizations done. I have replaced 2 SIM cards and done multiple factory resets. Any info you guys can provide would be great, Thanks!
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Hi Guys,
So, I've been using the GNex for about a month. I moved to this phone from a Moto Atrix and here is what I have noticed and have looked around but didn't see any good answers to these questions I am having. Hopefully I get some answers here.
Device info:
GNex GSM version on ATT.
Running JB 4.1.1 Stock with Trinity Kernel (rooted and bootloader unlocked).
Issue #1: I get really bad reception at work. But, when I leave the building, my phone doesn't automaticaly connect back to the network. Sometimes, if I don't check my phone, it's been like that all night long until the next day when I have tried to make a call and it said "No Network Available" and I have to either reboot or toggle airplane mode to get back on the network. Am I missing something? In my past experience with other devices, they try to automatically connect back to the network when they loose connectivity. Also, if I get in an elevator during a call and the call gets dropped due to network unavailability, it doesn't connect back to the network and I have to toggle airplane mode. Has anyone else had this issue?
Issue#2: This is with the stock mail app. Specifically the search in this mail app. No matter what, it always returns zero results. Has anyone had this issue with the Mail App? If I use the Gmail app, it works fine. That's what I am using now, but am curious as to what I may be missing that make it not return any search results in the stock mail app.
Q3: Speed Dial: How do you set speed dial on the dialer? Is it even supported?
thanks in advance,
vG
verruckterGeck said:
Issue #1: I get really bad reception at work. But, when I leave the building, my phone doesn't automaticaly connect back to the network. Sometimes, if I don't check my phone, it's been like that all night long until the next day when I have tried to make a call and it said "No Network Available" and I have to either reboot or toggle airplane mode to get back on the network. Am I missing something? In my past experience with other devices, they try to automatically connect back to the network when they loose connectivity. Also, if I get in an elevator during a call and the call gets dropped due to network unavailability, it doesn't connect back to the network and I have to toggle airplane mode. Has anyone else had this issue?
it could be to do with your radio, what version is it? baseband version in about phone. im no expert but when i flashed a jellybean rom i had to update my radio afterwards cause my signal was dropping alot. i also had the same problem later on but that was down to my network operator. before i realised it was them i googled my problem and a few forums suggested that my sim card was goosed. so maybe check those three possibilities? i cant help with the other two issues unfortunately but good luck sorting it out!
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Click to collapse
I've got a strange problem that I cannot solve or find anyone else that has had the same problem.
I recently updated to Minco V4 and since my status bar has been showing no signal and mobile standby shows 100% without signal yet I have mobile data. I cannot make any phone calls but can browse the internet. No amount of rebooting, airplane mode on/off will work. I've also gone back to both stock ICS and JB where the problem still exists.
My network is T-Mobile and it won't let me manually connect to it but the phone will occasionally register when I select automatic although it doesn't correct the fault. Anyone have any ideas what has gone wrong with my phone?
UPDATE: It seems I can only get a phone signal when select 2g T-mobile network only or connecting to T-Mobile orange. If I untick 2g networks and it connects to t-mobile 3g I can't receive or make calls.
Does your Radio and baseband match?
I installed the linked radio from the MiNCO thread after flashing the rom and discovering this issue yet it made no difference.
I got a phone signal momentarily about 15 mins ago which allowed me to make a short phone call to test it. I then accepted the JB system update from Google and now have no phone signal, just data.
So I've had my VZW Galaxy Nexus since launch, and have absolutely loved it. It is by far the best phone I've ever had, and I've had zero problems with it... except for recently.
For the past few months I've had a problem where my signal bars get greyed out and I can't access anything, even when it shows I have full signal. This will happen on 3g, 4g, and wifi, and sometimes toggling airplane mode on and off will fix it, but most of the time I have to just wait for the connection to come back on it's own.
I've read about signal issues plaguing the Nexus, but I always thought it was just where it showed no signal at all. Am I experiencing the issue, or is it something else entirely? And is there anything I can do to try and fix it other than getting a refurbished phone? I have tried every radio combination out there, and have settled on the latest radios (l515.09 V.FF02 / l515.FG02) and the issue has persisted throughout.
TLR - Phone will often grey out bars and I can't connect to anything. Happens in 3g, 4g, and wifi. Is this the signal issue people have been talking about or something different?
Halorl said:
So I've had my VZW Galaxy Nexus since launch, and have absolutely loved it. It is by far the best phone I've ever had, and I've had zero problems with it... except for recently.
For the past few months I've had a problem where my signal bars get greyed out and I can't access anything, even when it shows I have full signal. This will happen on 3g, 4g, and wifi, and sometimes toggling airplane mode on and off will fix it, but most of the time I have to just wait for the connection to come back on it's own.
I've read about signal issues plaguing the Nexus, but I always thought it was just where it showed no signal at all. Am I experiencing the issue, or is it something else entirely? And is there anything I can do to try and fix it other than getting a refurbished phone? I have tried every radio combination out there, and have settled on the latest radios (l515.09 V.FF02 / l515.FG02) and the issue has persisted throughout.
TLR - Phone will often grey out bars and I can't connect to anything. Happens in 3g, 4g, and wifi. Is this the signal issue people have been talking about or something different?
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Click to collapse
Try getting a new Sim card. I've read on other Gnexus forums. That's good fix for the gray bar issues. other solution take out the Sim card and let it sit for a minute or 2 then pop it back in. Lastly a factory reset.
Halorl said:
So I've had my VZW Galaxy Nexus since launch, and have absolutely loved it. It is by far the best phone I've ever had, and I've had zero problems with it... except for recently.
For the past few months I've had a problem where my signal bars get greyed out and I can't access anything, even when it shows I have full signal. This will happen on 3g, 4g, and wifi, and sometimes toggling airplane mode on and off will fix it, but most of the time I have to just wait for the connection to come back on it's own.
I've read about signal issues plaguing the Nexus, but I always thought it was just where it showed no signal at all. Am I experiencing the issue, or is it something else entirely? And is there anything I can do to try and fix it other than getting a refurbished phone? I have tried every radio combination out there, and have settled on the latest radios (l515.09 V.FF02 / l515.FG02) and the issue has persisted throughout.
TLR - Phone will often grey out bars and I can't connect to anything. Happens in 3g, 4g, and wifi. Is this the signal issue people have been talking about or something different?
Click to expand...
Click to collapse
a signal drop is when your device's antenna looses conection to the nearest cell (tower, mobile transmission equipment) totally.
a data drop is what you're experiencing.
this is on stock rom, correct?
bk201doesntexist said:
a signal drop is when your device's antenna looses conection to the nearest cell (tower, mobile transmission equipment) totally.
a data drop is what you're experiencing.
this is on stock rom, correct?
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Click to collapse
It has happened on stock rom. Right now I'm on AOKP JB Build 4 with the 20120726 gapps from goo.im/gapps.
Ok guys, having a real problem here. Often when I am connected to either 3g or wifi my phone will stop picking up signal suddenly. AIt's almost every time and I will have to disconnect from the network manually and reconnect and it will instantly pick up signal again for a while then it'll repeat. When it suddenly stops it doesn't show on the status bar that I have lost any signal. With 3g its kinda just at a stand still not receiving or uploading and with wifi it just stays the same but I'm still not picking up a signal because by web pages won't load neither will other apps that require network load until I manully disconnect and reconnect. Is anyone else having a problem like this? I don't think it was like this when I firs got my phone a month ago. I'm at a loss. Any help is much appreciated. Oh I'm completely stock btw haven't rooted........(yet) lol
microdave said:
Ok guys, having a real problem here. Often when I am connected to either 3g or wifi my phone will stop picking up signal suddenly. AIt's almost every time and I will have to disconnect from the network manually and reconnect and it will instantly pick up signal again for a while then it'll repeat. When it suddenly stops it doesn't show on the status bar that I have lost any signal. With 3g its kinda just at a stand still not receiving or uploading and with wifi it just stays the same but I'm still not picking up a signal because by web pages won't load neither will other apps that require network load until I manully disconnect and reconnect. Is anyone else having a problem like this? I don't think it was like this when I firs got my phone a month ago. I'm at a loss. Any help is much appreciated. Oh I'm completely stock btw haven't rooted........(yet) lol
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Click to collapse
It has happened to me a couple times that I have noticed. I will be streaming music and walking and all of a sudden, nothing.
Even a soft reboot does not help. It will require a full reboot generally to solve the issue. I have not been able to identify the issue specifically. I suspect it might be related to LTE testing in my area.
What's the LTE status in your area?
No lte yet but as I stated earlier it happens on wifi too. It'll still show that the signal is connected but my pages want load at all after it happens and when I try to refresh it'll say that the webpage could not load because there is no network. Only until I manually shut off 3g or wifi in the settings and turn it back on will it pick up signal again but only for about 5 minutes. This has happened in various locations on 3g and wifi and will even happen at home wifi.
Sent from my SPH-L900 using Tapatalk 2
This has happened to me as well... A lot . Stock.. on various roms.. No lte as well.. But it's in the works
-TeaM VeNuM Like A Boss
-Galaxy Note II Edition
I've had this problem too. Sprint replaced my phone and it never happened again.
I think reactivating hands free actually fixed my problem...for now anyway. It's not losing network like it was before. All I did was enter on the phone dial pad ##72786# that'll reactivate. Hope this helps
Hello,
I live in an area (like many of us) there T-mobile service isn't that great. I daily drive through areas with zero service and I have almost no service at my house so we utilize WIFI Calling.
I have been finding for the past few months that when I return to an area of good service (phone showing full bars of 4G or 4G LTE) that I cannot move any cellular data. If I reboot the phone then everything works again for a while. I have tried to toggle into airplane mode and back but this does not help, only a full reboot helps.
Does anyone else get this? Its very annoying to have to reboot the phone when I need to use cellular data. Appreciate some input. Phone is NOT rooted and running the latest available software from T-mobile
M
madas said:
Hello,
I live in an area (like many of us) there T-mobile service isn't that great. I daily drive through areas with zero service and I have almost no service at my house so we utilize WIFI Calling.
I have been finding for the past few months that when I return to an area of good service (phone showing full bars of 4G or 4G LTE) that I cannot move any cellular data. If I reboot the phone then everything works again for a while. I have tried to toggle into airplane mode and back but this does not help, only a full reboot helps.
Does anyone else get this? Its very annoying to have to reboot the phone when I need to use cellular data. Appreciate some input. Phone is NOT rooted and running the latest available software from T-mobile
M
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Click to collapse
It happens all the time for me. I've not been able to figure out why it happens, but I've seen some speculation in other threads where people think it can break when switching between H+, 4G, LTE, etc. Some people have reported that switching to airplane mode and back fixes it, but it doesn't work for me. Only a reboot will fix it for me.
Here is another thread with some discussion on it:
http://forum.xda-developers.com/galaxy-s6-edge/help/mobile-network-data-connection-drops-t3097605
Thanks for the response. I'm not happy to hear it appears to be happening to everyone. I wonder if any of the carriers have reported this to Samsung?
I cleared the cache partition on my phone 2 days ago and I've been good since...that doesn't mean it fixed it but its been a while since I had 2 good days!
THIS HAPPENS TO ME OMG!!! I thought I was going crazy... it happens quite often in NYC where we travel by subway underground... Switching to Airplane mode then back indeed fix it majority of the time, but it doesn't work sometimes...
Also, this happens when i am on Wifi for extended period of time, and then leave WiFi, the phone will show 4G LTE but wont' push any data.
Going into Phone status will show that you have no IP Address...
edit: btw, i've done an exchange with Tmobile, and still happens on the phone, Swapped SIM card as well, doesn't solve the problem. T-Mobile ran diagnosis, and found nothing wrong. I suspect it might be T-Mobile's network configuration...
Also, I can almost 100% reproduce this when I am playing a game that requires periodic connection (like loading acount info), and then playing in the subway while doing data connection between subway station (we have internet at the station, but not in the tunnel) will break my 4G LTE data connection...