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OK, I have been dealing with this since I bought my GSII and cannot find any information about it.
Firstly I want to say that I am completely stock and unrooted.
My phone does not like to keep a stable data connection. About 50% of the time, when I try to do anything that requires a data connection (facebook, browser, gmail, etc.) the 2 arrows under the 2g/3g/4g icon will stick being grey and my phone just sits there "loading". I tried a factory reset, didn't install any apps, and also got a new sim card and the issue remains. It happens everywhere so it is not just a bad network connection.
I decided to post the question here because yesterday I was playing with my brother's GSII, and his did the same thing.. So it made me think that maybe it wasn't just me. Has anyone else experienced this? Or does anyone know what might be the cause?
Edit: I set my phone to use 2g only, and the problem vanished.. So it doesn't like to connect to 3g/4g.
Sent from my SGH-T989 using xda premium
Try going to your mobile network connection settings, choose access point names, hit your menu button and click "restore defaults".. It may fix it, I had data issues and it did the job. Hope it works for you!
Sent from my SGH-T989 using Tapatalk
Do what the gut above me said. Also call Tmobile and tell them, they will refresh your data connection on their end. That will clear up three problems your having.
But if it's also happening to your brothers phone, it's a network error. Call Tmobile.
Sent from my SGH-T989 using XDA App
munzik said:
Do what the gut above me said. Also call Tmobile and tell them, they will refresh your data connection on their end. That will clear up three problems your having.
But if it's also happening to your brothers phone, it's a network error. Call Tmobile.
Sent from my SGH-T989 using XDA App
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I restored the apn settings and had Tmobile refresh my data connection, and it still happens. I noticed today that it's not just data, I'm also unable to call or text when it happens.. Tmobile just said everything tested normal so there is nothing they can do.. And I really don't think it's the phone so I don't want to exchange for a refurbished unless I have to.
Sent from my SGH-T989 using xda premiu
Its happened to me before. For about a week, the data connection just dropped. It would come back for a bit and later vanish. I called t-mobile and they guided me through routine steps (i.e. taking the battery out, rebooting, resetting) but nothing seemed to work. They really couldn't figure it out and later told me to replace the SIM. I can't remember if they shipped me one or had to go to the store but either way that relieved the problem. This was on an HTC HD2.
That might not be the case with you though. At one point in time all the phones under my name lost data connectivity just as you explain. This really had no solution but to wait it out.
Towle said:
I restored the apn settings and had Tmobile refresh my data connection, and it still happens. I noticed today that it's not just data, I'm also unable to call or text when it happens.. Tmobile just said everything tested normal so there is nothing they can do.. And I really don't think it's the phone so I don't want to exchange for a refurbished unless I have to.
Sent from my SGH-T989 using xda premiu
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Are you paying for teathering?
sgip2000 said:
Are you paying for teathering?
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No I don't use tethering, my download speeds are too slow where I live.
Sent from my SGH-T989 using xda premium
you mentioned your brother's is doing the same thing, its probably not the phone, but rather the cell tower your connected to is fuggin up. Try going 5 miles from where you currently are and see if its still happening.
Network error
Sent from my SGH-T989 using XDA App
Just in case it's not a cell tower or network problem . . . My SGS2, purchased in October, had the same symptoms as the OP. After trying everything the OP did, and more, I came to the conclusion that the firmware on the phone was corrupt. I used Odin to flash the factory stock ROM & Kernel images (2.3.5 at the time). There was a definite improvement in the faltering/hesitant/fail connectivity problem at that point, but it was still very subpar. So I then also flashed, again using Odin, the baseband ("modem") image - I did it twice for good measure. The problem was finally immediately solved at that point and I had very prompt loading of webpages, etc. Still working fine months later (and even better with a custom ROM). See the thread entitled "[Q]Is there a "true" factory restore for T-Mobile Galaxy S II?" for help about the seemingly same symptoms/problem you (and your brother) are experiencing. If your underlying problem is in fact the same as mine (and the poster of the thread I cited) then it's apparently either a bad factory flash or a post-factory corruption occurrence that is causing your problem . . . the coincidence of your brother also having the same problem aside. Good luck!
Sent from my SGH-T989 (now on GingerSnap v1.21) using XDA App
Hey all, I was hoping someone else has had this issue and has fixed it. I'm running a stock unrooted phone and when I connect to wifi, it connects to the AP and obtains an IP, but I cannot go out to any website or use any app that needs a connection (facebook app, etc). Things I've done:
Restarted phone
Factory reset phone
rebooted router
Tried other roms
Sent to samsung (they did a SW update) x2
Forgot the network, then reconnected
This is getting extremely frustrating as it's been this way since I've had it, but it got worse with the ICS update. Anything that anyone has tried and actually worked? The funny thing is, when you reflash the phone or do a factory reset, it works for about an hour then stops. Thanks in advance!
Have you ever connected that phone to a different wifi?
I encountered an issue a few months back where something went wonky and i had to completely reset my router and set it back up. Have you tried that too?
sent from my T989 full of CM awesomeness and a touch of Venom from the Darkside!!
Yes, I've tried different wifi AP's and none of them have worked, while others are on them including mine at home. I have not reset the router and reconfigured it because it's a cisco and as such is a pita. I have looked through my config and cannot find anything obvious. But still, others are able to connect just fine.
Same issue here. Never noticed it until recently. Reflashed LE1 and it worked for a couple of days. Going to flash the galaxy note modem tomorrow.
Sent from my SGH-T989 using xda app-developers app
I know it's a shot in the dark, but some said it worked....
Try to disable the "UPnP" in your router.
Let us know....
premiatul: I can't find anything in my router for upnp. If anyone knows how to disable it in cisco ios 12.4(11)T1, I'll gladly try it.
Autx: please let me know how that goes and if it works. Thanks!
premiatul said:
I know it's a shot in the dark, but some said it worked....
Try to disable the "UPnP" in your router.
Let us know....
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i have same problem and this didnt work its a issue with the phone not the router. seems like darkside wipe does the trick from searching around but i cant seem to get a cwm flashed on my telus s2x
curry67 said:
i have same problem and this didnt work its a issue with the phone not the router. seems like darkside wipe does the trick from searching around but i cant seem to get a cwm flashed on my telus s2x
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Click to collapse
Is darkside wipe a temp or permanent fix, from what you've read?
Noone else has any info that may help? I would really like to get to the bottom of this. Devs: could this be a driver/kernel issue over a hw issue?
digikid said:
Noone else has any info that may help? I would really like to get to the bottom of this. Devs: could this be a driver/kernel issue over a hw issue?
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Honestly, whenever I'm running a TW based ROM I find that wifi takes awhile to connect. Any AOSP (CM/AOKP) for me is nearly instant.
Digital1325 said:
Honestly, whenever I'm running a TW based ROM I find that wifi takes awhile to connect. Any AOSP (CM/AOKP) for me is nearly instant.
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I'm running a stock, unrooted device. It connects to the ap and gets an IP address just fine, but data doesn't go across the connection when I go to the internet.
digikid said:
I'm running a stock, unrooted device. It connects to the ap and gets an IP address just fine, but data doesn't go across the connection when I go to the internet.
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You got the same problem I do... flashed a couple different radios and no luck... Going for the full odin back to stock when i get time, hopefully next weekend.
AUTX_buckeye said:
You got the same problem I do... flashed a couple different radios and no luck... Going for the full odin back to stock when i get time, hopefully next weekend.
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Thanks for the heads up that the note radio didn't work. Also, the new official update didn't fix this issue either. Maybe I'll just have t-mo replace the device since it's not happening to everyone. Thanks all for your input!
Quick question.
Did you De-bloat your phone? Ie did you remove any apps from the system directory?
Sent from my SGH-T989 using xda app-developers app
AUTX_buckeye said:
Quick question.
Did you De-bloat your phone? Ie did you remove any apps from the system directory?
Sent from my SGH-T989 using xda app-developers app
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Not since the last time it returned from Samsung. And it's completely stock and unrooted right now.
I did a factory reset and the wifi came back steady for the past day I was slot more selective with my apps as I think this may have been the issue.
Sent from my SGH-T989D using xda app-developers app
curry67 said:
I did a factory reset and the wifi came back steady for the past day I was slot more selective with my apps as I think this may have been the issue.
Sent from my SGH-T989D using xda app-developers app
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I'm glad this worked for you. I can't tell you how many factory resets I've done and it fails every time within a day. I bit the bullet and did a t-mo warranty exchange. Seeing as so few people actually have this problem, I'm chalking it up to my having bad luck and got a lemon. I hope the new one works fine.
I'd rather have a new one then the same one fixed lol
Sent from my SGH-T989D using xda app-developers app
Hey guys, this afternoon my phone turned off itself becouse of the lack of battery life and then it completely lost its capacity to connect to the network ( in order to make calls ).
Its kinda rare becouse when I press and hold the power button to get access to the power menu it says "airplane on" when its off really, even after disable it keeping saying the same.
Ive already restored it, wipe everything in the device but Ive got still the issue going on.
Any ideas? Please I really need help
Thanks
tyraelasd said:
Hey guys, this afternoon my phone turned off itself becouse of the lack of battery life and then it completely lost its capacity to connect to the network ( in order to make calls ).
Its kinda rare becouse when I press and hold the power button to get access to the power menu it says "airplane on" when its off really, even after disable it keeping saying the same.
Ive already restored it, wipe everything in the device but Ive got still the issue going on.
Any ideas? Please I really need help
Thanks
Click to expand...
Click to collapse
It might be a problem with your carrier. So, I suggest maybe trying to go into places where there is really strong signal and try there. Maybe reboot a couple times. If the problem still persists, then contact your carrier and ask if they have anything to do with it. Because, I almost guarantee that's the problem.
EpiclyEpic said:
It might be a problem with your carrier. So, I suggest maybe trying to go into places where there is really strong signal and try there. Maybe reboot a couple times. If the problem still persists, then contact your carrier and ask if they have anything to do with it. Because, I almost guarantee that's the problem.
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Click to collapse
I've already tried it without success, and even called my carrier and they turned to me the network was fine.
I reckon is a problem with the fact that airplane mode is turning on and off automatically
I'm so annoyed with this don't know what to do really
Sent from my Galaxy Nexus using Tapatalk 2
can you try your sim in another phone? or another sim in your phone
I have already tried both options, neither of them worked.
So the problem is with my phone but I'm really in trouble since I haven't got the guaranty of this phone because I traded it for my old device.
Sent from my Galaxy Nexus using Tapatalk 2
Did you try a different kernel and / or radio?
What does your phone status show in settings? Baseband, Network, IMEI, etc?
Sent from my Amazon Kindle Fire using xda app-developers app
Vangelis13 said:
Did you try a different kernel and / or radio?
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Click to collapse
Yes I did both without any success.
stwandell said:
What does your phone status show in settings? Baseband, Network, IMEI, etc?
Sent from my Amazon Kindle Fire using xda app-developers app
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Click to collapse
Baseband : Unknown
Network : Unknown
Service State : Radio off
IMEI: Unknown
Mobile network state: Disconnected
Service state: It changes from #Radio off# to #Out of service# all the time.
tyraelasd said:
Hey guys, this afternoon my phone turned off itself becouse of the lack of battery life and then it completely lost its capacity to connect to the network ( in order to make calls ).
Its kinda rare becouse when I press and hold the power button to get access to the power menu it says "airplane on" when its off really, even after disable it keeping saying the same.
Ive already restored it, wipe everything in the device but Ive got still the issue going on.
Any ideas? Please I really need help
Thanks
Click to expand...
Click to collapse
Flash stock rom, delete superuser or supersu, and take it to your carrier to complain. If the problem persist on stock then it's really nothing you can fix. You should be able to get a new device.
Sent from my Galaxy Nexus using Tapatalk 2
Fire n mage said:
Flash stock rom, delete superuser or supersu, and take it to your carrier to complain. If the problem persist on stock then it's really nothing you can fix. You should be able to get a new device.
Sent from my Galaxy Nexus using Tapatalk 2
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The problem is that I havent got the guaranty since I trade this phone for another old one that I had. Hope there is way to repair it even if it cost money
Surprising this is... I just cane across this exact problem today. I just removed my SIM Card, put it back in, then rebooted. After a little while I got my signal back.
Sent from my Galaxy Nexus using xda premium
This happened to me last night. Took my phone off wifi realized I had no connection to my mobile network. Pretty frustrating, but flashed a couple different kernels and seemed to fix the issue.
Sent from my Galaxy Nexus
Lucky you guys I havent found the solution to my problem yet :/
I was using MrRobinson's stock rooted rom. When OTA 4.1.2 came out, I unrooted, installed patch, ran CF-Autoroot then I'm back to rooted again. However I did notice, every now and then, my wifi stays connected but connection dies. Internet connection is simply dead. So I don't get any email notifications if ever I get new emails. To fix this I have to turn wifi off/on and internet is ok again. I thought maybe I did something wrong so I wipe cache/factory reset, odin back to full stock non-rooted, installed OTA then use Exynos Abuse/Exploit to root. I am still experiencing the same issue. Att Smart Wifi is disabled. Wifi is always on under sleep policy. I have scorched the net and I can't find any solutions Any help would be much appreciated.
Mine is on the oem update no root even, and my wifi sucks now. The signal and connection will be good but it can't up or download anything. Wifi speed and cellular data speeds are all sub 1mbps also. ATT wifi is disabled also.
The only thing that helps me is to just pair to another wifi source, and go back if needed. Annoying! I'd love to find some solution also, I don't mind rooting if need be for it also.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Had the same issue. I swapped it out for a new one and it is working fine now with the update
Sent from my SAMSUNG-SGH-I317 using xda premium
thephoneguyusa said:
Had the same issue. I swapped it out for a new one and it is working fine now with the update
Sent from my SAMSUNG-SGH-I317 using xda premium
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Already have the phone more than a month, don't think I can swap it out
EDIT: Btw, no issues on custom roms, only having issues when using stock rom
ukic said:
Already have the phone more than a month, don't think I can swap it out
EDIT: Btw, no issues on custom roms, only having issues when using stock rom
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Click to collapse
You can still do warranty to get a new one just call att and tell them your situation with it. This would be my best recommendation to you. Or just root and keep running roms. This is one phone that I havent had the urge to customize with a rom or anything yet
Sent from my SAMSUNG-SGH-I317 using xda premium
thephoneguyusa said:
You can still do warranty to get a new one just call att and tell them your situation with it. This would be my best recommendation to you. Or just root and keep running roms. This is one phone that I havent had the urge to customize with a rom or anything yet
Sent from my SAMSUNG-SGH-I317 using xda premium
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Click to collapse
Thanks for the recommendation but I also felt the same before. I thought the phone was fast enough that I didn't need to try custom roms. After trying Scott's ATT CleanRom SE, that idea was simply change. If you haven't, you should try running custom roms. Although, I would still want to know if there is a solution to this problem when running stock rom.
ukic said:
Thanks for the recommendation but I also felt the same before. I thought the phone was fast enough that I didn't need to try custom roms. After trying Scott's ATT CleanRom SE, that idea was simply change. If you haven't, you should try running custom roms. Although, I would still want to know if there is a solution to this problem when running stock rom.
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I've had similar issues since OTA upgrade to 4.1.2... Wireless auto connects to my wireless when i walk in the house, shows connected, but cannot actually download/upload/browse/etc unless i manually turn off wireless and then turn it back on, it reconnects, and works fine. Seems an issue the phone is having transitioning from celluar network to wireless...
willzilla said:
I've had similar issues since OTA upgrade to 4.1.2... Wireless auto connects to my wireless when i walk in the house, shows connected, but cannot actually download/upload/browse/etc unless i manually turn off wireless and then turn it back on, it reconnects, and works fine. Seems an issue the phone is having transitioning from celluar network to wireless...
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Thought the question remains, why when using custom rom, you don't get this kind of problem...
ukic said:
Thought the question remains, why when using custom rom, you don't get this kind of problem...
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Perhaps it's a minor bug somewhere and the custom ROMs happen to pull that wireless code piece from something other than official 4.1.2 where the bug (if it is one) is located.
willzilla said:
Perhaps it's a minor bug somewhere and the custom ROMs happen to pull that wireless code piece from something other than official 4.1.2 where the bug (if it is one) is located.
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Yeah but hopefully it will get fixed soon. As I was looking for solutions, some people think it's their wifi routers that are having issues.
ukic said:
Yeah but hopefully it will get fixed soon. As I was looking for solutions, some people think it's their wifi routers that are having issues.
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Perhaps it's an issue depending on what broadcast freq is being used by the router.
willzilla said:
Perhaps it's an issue depending on what broadcast freq is being used by the router.
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True, but 4.1.1 didn't have this issue. They must have changed something.
I don't know if it is related to the issue in this thread, but I had a problem with the phone since I got it of the WIFI constantly connecting, then disconnecting, then connecting again. I solved it by changing the security model of the router from WPA/WPA2 to WEP128.
serpent2005 said:
I don't know if it is related to the issue in this thread, but I had a problem with the phone since I got it of the WIFI constantly connecting, then disconnecting, then connecting again. I solved it by changing the security model of the router from WPA/WPA2 to WEP128.
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Click to collapse
Yeah saw that thread somewhere but this is a whole different issue. Wifi stays connected but no connection to the internet. You get connection timeout.
Yeah mine just quits. A note 1, a note 10.1, 2 ipads, 2 iphone 4's, and xperia ion and three separate computers have had zero issues on any of the wifi networks here. In fact, if I leave it be, it will not work on the phone, and it now seems to block all the rest from access! If I turn the wifi off on this, perfect immediately afterward. Strange.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
did you try just simply reset your router?
I had all the problems in this thread after 4.1.2 A factory reset fixed it.
I'm using the international ROM (custom but fairly stock) and started experiencing the same issue when I switched ROMs.
Toggling the wifi always fixes the problem, but it's not a permanent solution. The problem seems to happen when the device goes into sleep mode for me.
Corvida said:
I'm using the international ROM (custom but fairly stock) and started experiencing the same issue when I switched ROMs.
Toggling the wifi always fixes the problem, but it's not a permanent solution. The problem seems to happen when the device goes into sleep mode for me.
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Yep, when the phone goes deep sleep...
bobmay said:
I had all the problems in this thread after 4.1.2 A factory reset fixed it.
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+1
I have had my Galaxy Nexus for just over a year and have been running MMuzzy's version of Android 4.3 since July 30th. Just today, my phone stopped connecting to my home router, and I have literally tried everything to fix the Wi-Fi connection. First I did the simple stuff like restarting the phone and putting it into airplane mode. Then, I tried forgetting the network and re-entering the password, and wiped the cache and the delvik cache. Finally, I reverted back to Android 4.2.2 with a clean install, but I still don't have a working Wi-fi connection.
When I click on the profile, it barely flashes "connecting" and just reverts to "Saved, secured..." I know that this is not a router issue since my laptop, roommate's phones and laptops, and my girlfriend's phone all work fine.
Does anyone have any suggestions at all? I'm worried that my phone is done-zo.
Have you tried connecting to another wifi network with your phone? You could also try to create a wifi hotspot on another mobile device and connect to it. If both works then you know at least that your GNex' wifi hardware isn't broken.
Total shot in the dark, bur have you updated the ROM to a new version? Maybe the dev implemented a kernel or some change to the kernel that caused wifi problems for you.
Sent from my Galaxy Nexus using xda app-developers app
TheMan0790 said:
Total shot in the dark, bur have you updated the ROM to a new version? Maybe the dev implemented a kernel or some change to the kernel that caused wifi problems for you.
Sent from my Galaxy Nexus using xda app-developers app
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Upon waking up, my phone once again reconnected to my Wi-Fi. Totally bizarre, but 4.3 has been a complete crap shoot so far. Thanks for the replies, much appreciated!
probably you only had to reboot your router..something was wrong assigning the ip address to your nexus
Or DHCP pool was full.. Meh. Boring thread.
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