Hi
I have had problems with my phone. HTC agreed to swap it for a new phone. I received the 'new' phone today. It has a different IMEI number but the same serial number, is it the same phone?
Thanks
My guess is that they just replaced the mainboard
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I know I've asked an odd question only I sent my phone in to HTC for repair 2-3 weeks ago and I received an email this afternoon to say the phone will be delivered between 0900-1730 tomorrow, in the email the serial and IMEI numbers of the devices were stated but the odd thing is the serial number is the same but the IMEI is different from the phone I sent in for repair. So will I be receiving the same phone or is it a replacement? The S/N says same and IMEI says replacement. Maybe they changed the IMEI number?
The mainboard will have been replaced, which means new IMEI.
Same thing happened to me - what was worse was that mine was a SIM locked phone that i'd paid to have unlocked. When it came back, it was SIM locked again.
Regards,
Dave
Sent from my HTC Desire using XDA App
foxmeister said:
The mainboard will have been replaced, which means new IMEI.
Same thing happened to me - what was worse was that mine was a SIM locked phone that i'd paid to have unlocked. When it came back, it was SIM locked again.
Regards,
Dave
Sent from my HTC Desire using XDA App
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I thought it might be that, but that being the case I'dve thought the S/N would be different too. So what does the S/N represent then, the housing and screen..or?
anyway lets hope mine isn't locked then, I bought it on o2 and it wasn't locked to begin with
I bought a 2nd hand galaxy nexus and just notices the IMEI is 004999010640000 which doesnt match with the one on the back of the phone. How can I restore it? thanks
does the IMEI reflect back to the carrier? If it was called in lost or stolen and I put a sim in the phone with out changing the imei with verizon will it work?
This is generic IMEI and most likely means that phone was originally sold SIM locked for specific carrier. Until there's a shorter howto/app, see here for details and how to get rid of it:
http://forum.xda-developers.com/showthread.php?t=1606982
Yes, IMEI is reported to the carrier and can be blocked, effectively making your device unusable as a phone. Generic IMEI above for now works in the US, but it's blocked for example in India.
IMEI is also reported to google, as can be seen from dashboard. Would be fun if they started to track & block stolen android phones...
I have been using it for a month but until today i wanted to try it out on the original carrier so I noticed it didnt work... Then I checked the imei and saw that it doesnt match. thats why i want to go back to the original IMEI so I can use the phone on the original carrier
Hi guys.
I did yesterday the swap from yakjuxw to yakju and today i wanna check if imei number etc stayed the same.
Imei number is prectly the same as inside the phone behind the battery,but the serial number is different.
I dont know if this was before te swap to.
Anyone has a clue?
I also have mis-matched serial numbers.
Does anyone have an answer? If not, could someone at least check to see if the serial number listed under Settings is the same as the one printed on a sticker under the battery.
I bought my Gal Nex used, and don't know the history. From build.prop, it shows yakjuux.
That's pretty interesting I looked at my serial number and it also differs from that on the back of my phone.
Sent from my Galaxy Nexus using XDA
I purchased a phone off CL. I tried to put a SIM card in but it doesn't recognize one. So i realized the IMEI number on the back does not match the IMEI number in android OS. It doesn't say 000000 or one of those fake IMEI 049 numbers. It just has another IMEI number. My question is, is there a way to modify the numbers to match the IMEI number i have on the back of my phone?
I actually didn't know it didn't match until i sent it to samsung to fix. I thought it was just a problem with the SIM tray but they stated that the IMEI numbers don't match. As a result, they just sent my phone back without fixing anything.
Please help me out. It's on stock rom and not rooted
Again.. the phone is not blacklisted.. I want to change the IMEI number (software) shown in android OS to match the IMEI number (hardware) that i have shown on the back of my phone. I don't know why it's not the same.
Thanks for your help
when phones are refurbished, they change the imei number so its probably just a refurbished phone. Leave the imei alone. Im pretty sure the imei doesnt affect the phone recognizing the sim card anyway, but i could be wrong on that
TheAtheistOtaku said:
when phones are refurbished, they change the imei number so its probably just a refurbished phone. Leave the imei alone. Im pretty sure the imei doesnt affect the phone recognizing the sim card anyway, but i could be wrong on that
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They do change the IMEI when they refurbish, but they also put a brand new sticker on it that shows the new IMEI. Also it's a different sticker than the one that comes on a new phone. It's a different size and it positioned differently. Makes it VERY clear if your phone is new or refurbished.
Aznn0, though you may not realize it what you bought is a stolen/blacklisted/insurance exchange/etc S4. It had a bad IMEI and the seller changed it (illegally) and then sold it to you without bothering to mention the device's history.
If you changed it to the IMEI listed on the back of the phone (And I am telling you in no undercertain terms that you should not!) I'd bet latge sums of money that the phone would go dead because the IMEI listed on the back is a blacklisted number.
So Samsung won't touch it ever again. They will never do a repair for you. If it breaks, you're on your own to fix it.
None of this is probably your fauly and I believe you didn't know what you bought. But it is what it is.
Regardless, asking questions about how to change an IMEI are expressly not permitted on XDA. I know you didn't know, so no hard feelings. But don't ask about how to change an IMEI here again.
Skipjacks said:
They do change the IMEI when they refurbish, but they also put a brand new sticker on it that shows the new IMEI. Also it's a different sticker than the one that comes on a new phone. It's a different size and it positioned differently. Makes it VERY clear if your phone is new or refurbished.
Aznn0, though you may not realize it what you bought is a stolen/blacklisted/insurance exchange/etc S4. It had a bad IMEI and the seller changed it (illegally) and then sold it to you without bothering to mention the device's history.
If you changed it to the IMEI listed on the back of the phone (And I am telling you in no undercertain terms that you should not!) I'd bet latge sums of money that the phone would go dead because the IMEI listed on the back is a blacklisted number.
So Samsung won't touch it ever again. They will never do a repair for you. If it breaks, you're on your own to fix it.
None of this is probably your fauly and I believe you didn't know what you bought. But it is what it is.
Regardless, asking questions about how to change an IMEI are expressly not permitted on XDA. I know you didn't know, so no hard feelings. But don't ask about how to change an IMEI here again.
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Click to collapse
yea they do put a new sticker on it, but allot of sellers on ebay/craigslist remove the sticker so that they can sell it as "new" and get a few extra bucks. most sellers assume that buyers wont ever find out which is probably true 90% of the time
Thanks for all your replies.
It's weird because I put in both the IMEI numbers listed from the back of the phone and the one listed in android and they came back clean. I used one of those free esn checker websites. I know they aren't 100% reliable but damn..
I thought matching the IMEI number would do the trick.
It sucks...
I'm having the exact same problem! Mine is an s4 active and when I called my phone service provider they didn't tell me that mine was blacklisted or anything either...
error 119 your mobile phone's imei number not match, plz help me
My almost 2 year old rooted H810 506 finally bootlooped. Lg repaired it for free which is great. Of course it came back with the latest 22f Marshmallow which can't be rooted or downgraded, but I expected that.
LG said they replaced the main board and the logic board. What surprised me was that the phone came back with the same 506... serial number. Isn't the serial number supposed to change when the main board is replaced?
Does the fact that the serial didn't change mean LG repaired rather than replaced the board?
yeswap said:
My almost 2 year old rooted H810 506 finally bootlooped. Lg repaired it for free which is great. Of course it came back with the latest 22f Marshmallow which can't be rooted or downgraded, but I expected that.
LG said they replaced the main board and the logic board. What surprised me was that the phone came back with the same 506... serial number. Isn't the serial number supposed to change when the main board is replaced?
Does the fact that the serial didn't change mean LG repaired rather than replaced the board?
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New motherboard should also have a new serial number which is suppose to be under the battery.
Mine was replaced a month ago due to boot loop and phone have a new sn starting with 705. I've investigated a bit, and mboard is actually produced in second week of may 2017.
So, I would find some app to get all the info about the hardware. It is possible that at LG they simply haven't replaced sticker with serial number