[Q] DesireZ - loosing network - G2 and Desire Z Q&A, Help & Troubleshooting

Hi everyone,
I've been running andromadus mimicry 1.5.0 on my desire Z for a few months now and must say it's my favorite rom to date. I was originally on vodafone UK and changed to t-mobile UK in december. Everything on voda was fine, and same for the first 3 or 4 weeks on t-mo.
Now, 2 - 3 time a day, I loose network. I can still access internet but no calls or sms. I have to either reboot or go into airplane mode and back to re-initialise connection.
I called t-mo about it and they said my device wasn't syncing properly to network. They did something their end and told me to use 2g only for a week, then go back 3g. All was ok for a few days now back to the same.
A couple of things to note, I ported my voda number to t-mo but the number shown in about phone is still the orginal.
If I go to Search networks (even when I have a connection) I get error searching connection.
Does anybody have any idea what could be causing this. I have read a couple of posts about updating the Radios. I have no idea what this does and whether it could solve my issue. Is it likely to be a network issue and I need to contact t-mo again.
Thanks for any info ..

Related

Mobile Network Problems

Had my desire since Thursday April 1st, on T-Mobile, my first android phone so just getting to grips with it...
Today it won't connect to mobile network for data, I can make calls ok, just not browse web or use anything that requires a network connection like google maps or e-mail, there is no G or H or 3G in the menu bar, just a signal strength indicator, Mobile Network is enabled in settings btw, before you ask!
I still have my Touch Diamond 2 and the sim works fine in that for data so not a T-Mobile Issue I don't think, my O2 Sim (from Diamond 2) works fine in TD2 and not in Desire also...
Think it may have had it, was working fine Thursday to Today...
I've tried restoring to factory settings from the Privacy Menu entry and that has made no difference (incidentally, the restore from backup it offered me didn't appear to restore anything, no contacts etc carried over... so won't rely on that again either)
Is this anything typical for Android or have I just got a freak phone
Any help gratefully received or I'll have to get it swapped.
EDIT: Perhaps should point out that my Desire is not T-Mobile Branded/SIM Locked, it's from Carphone Warehouse, so is running unbranded HTC Rom (OTA Firmware update installed on first day within about 2 hours of getting phone)
Paul
Same thing happing to me all day, my phones also from CPW I cant get on the web or youtube or Google the Beeb or applications or anything else online All working ok since last week when I got it apart from it been very hit and miss conecting to anything online.
@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.
jah said:
@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.
Click to expand...
Click to collapse
My phone was bought from CPW on a T-Mobile contract, the sim I am using is a T-Mobile sim from my HDT HD2 which I had only 2 weeks ago, the sim was working fine in the HD2, the sim I received with the Desire was given to my Mam. I've been on the T-Mobile site and entered my number but when the choose your phones appears the HTC Desire is not there.
jah said:
@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.
Click to expand...
Click to collapse
Settings were working just fine Thursday to Yesterday... it just stopped working for data overnight, got it to work for about 10 mins earlier after another factory reset, but then the H in menu bar disappeared again, O2 sim doesn't work for data in the Desire either... T-Mobile and O2 sims both work fine in my TD2, definitely seems to be a problem with the Desire itself or the ROM on it at least
On rebooting with new sim the desire asks for network and says it is configuring, but once you get to the social networking bit it says it can't connect to the network and to enable mobile data settings... (which are already enabled) I didn't get a text from T-Mobile when I first had phone btw.
Paul
Well it's all of a sudden started working for me, must just be a server problem I think, no doubt it will revert back to being very slow or not conecting again tomorrow
popkid:
I read somewhere, try to turn on then off the flight mode.
That could trigger the phone to activate the mobile network.
Otherwise, I suggest to give HTC a call.
Working... Finally
Tracked down the issue with mine... I think anyway, seems to be randomly deleting the APN info from the Mobile Network Settings, if I notice that I have no network and go to that page it is empty... reselect the network I'm on and it sorts itself out, no idea why they are being erased though!
Definitely not a server issue for me as the SIM works in my other phone when not working in desire...
P.
Sorry - wrong post for thread.

Nexus loses Vodafone UK connection...

All
I took delivery of my new SIM free Galaxy Nexus today. Everything appeared to be going well until I tried to make a couple of calls. The call would either connect for three seconds and then drop or drop immediately. After dropping the call the handset indicates that it has no connection to a network.It will also drop any incoming calls and then I lose the connection to Vodafone.
To reconnect to Vodafone I either have to turn airplane mode on then off again or reboot the phone.
When it has the VF connection in the connection status page I see this;
Network - Vodafone Uk
Signal Strength - -95 dBm 9 asu
Mobile Network Type - HSDPA:9
Mobile Network State -Connected
After attempting to make or receive a call;
Network - Unknown
Signal Strength - -113 dBM 0 asu
Mobile Network Type - Unknown:0
Mobile Network State - Disconnected
I called Vodafone and they are sending me a new SIM (I've had this one for many years now). The current old SIM works fine in my old Desire.
Anyone else have these issues or have any advice? Is this a handset issue, SIM or could it be a problem with the VF network?
Ah someone else with this issue! I thought it was just me. I find that the vodafone connection drops and won't reconnect - particularly when I'm driving along. Sometimes it's fine for hours and others it just never returns.
I'd be very be very interested to here if a new SIM fixes the issue, as I too have had this sim for a very long time.
I love the device, but if it doesn't function as a phone I'm seriously considering either changing networks or returning the phone (which I got from phones4u).
My old sim works fine in my nexus S (which my wife has taken over and probably won't give back!)
I am still waiting for the volume bug fix which appears to have a new GSM binary, that may help the issue (or not) - otherwise its a call to phones4u to get me moved networks!
I got the volume fix when I powered up the phone today but that hasn't sorted it. Im off to a mates house now to try his SIM otherwise I may have to send the phone back.
I've posted this up on the Vodafone forum too -> http://forum.vodafone.co.uk/t5/Goog...-Signal-3-seconds-into-call/m-p/943023#M12291
Just to update - tried with a mates Vodafone UK sim and it worked fine so its looking like my old school SIM needs to be updated...
Just been to a vodafone shop and got a new sim. Made three consecutive calls. A record. New sim seems to fix it!
Sent from my Galaxy Nexus using XDA App
I'm on T-Mobile in the US and seem to have this same problem. I had my G2 and G1 with this SIM and never had an issue, but brought it to the Galaxy Nexus and randomly I lose connection and it won't reconnect until I reboot.
Anyone else see this issue?
I had a similar issue with an O2 sim on an SGS2. Replacing the SIM worked for me, though it was only 2 years old. I suppose its inevitable SIMs will fail.
Unfortunately, I got a new SIM card last night and put it in. But it just happened again today. Anyone have any ideas?
Currently I'm using Android Revolution 1.3.1 and Kernel 3.0.1-ga052f63.

[Q] TMobile G2 data connection lost on Polish Orange network

I have my G2 for over 2 years now. It was originally bought from US Tmo, and I was travelling a lot to Poland. Since I was "good" customer they send me unlock codes when I asked and on my trips I was using Polish Orange pre-paids with data and everything was working fine (actually I was doing same with G1 for well over 2 previous years). I moved to Poland and my phone was still working OK, but at some point data connection was permanently lost (only cell data - WiFi works fine): phone tries to connect at various speeds (icon cycles) but no connection or data transfer is established. Tried that on my old G1 and same thing happens. I went to Orange and they checked my settings, phone, sim card and found nothing - they even replaced my SIM card (for free), but still the same - they got no other suggestions.
So I decided to root my phone (in hope it will solve problem) and installed different rom (CM7). No change - I tried to install different radios - no change.
I noticed that my data connection stopped working around time when TMobile got into Poland. So my question is if it is possible that Orange started blocking something (tmo phones) - if possible what could indicate to orange that my phone is tmo (it is rooted). Maybe there is something else I can try to change/flash or it might be totally different problem - like they started using both frequencies simultaneously and US phones have only 2100 in common?
Would appreciate any help. Of course I can try to switch to tmo or other carrier, but I like my number and a lot of people have it and with prepaid it is almost impossible to switch to other prepaid and not to loose number - and I don't want any contracts.
APN's?
Could it have something to do with the APN's for the data side of the phone? Have you looked into those values (for both Orange and T-mobile) to see which one you have?
You must change APN configuration

Network Connection Issue

I've been using an S4 for about 2 weeks now, no problem. Last night I realized a text I sent never went through, and today my lock screen says "No Service" or "Searching" (despite the device showing full signal). I can't send/receive calls or texts, and I don't use a data connection. This SIM is also new (~2 weeks), and the device is neither rooted nor running a custom ROM. I've tried everything I could think of, like:
reboot
pull battery and SIM
confirmed APN settings on t-mobile site
tried alternate, non-"LTE" APN (epc tmobile com)
tried every network mode setting (GSM, GSM/WCDMA, etc.)
reset APN to default
turned on mobile data connection
manually scanned for networks (wouldn't connect to AT&T or T-mo)
select network automatically (wouldn't connect)
complete factory reset
I tried my SIM in another T-mo phone and it works; tried a different SIM in my S4 and it doesn't work. All other T-mo phones in my household are working fine. My S4 is definitely the problem here, but I don't see how the radio would just stop working after 2 weeks.
Has anyone else experienced/seen this? I never have, and it's driving me up a wall. I'm going to try my local T-mo store tomorrow, but I was hoping to fix it before then. Any help is greatly appreciated.
EDIT: I purchased the phone new on ebay. For a minute I thought the seller might have reported the phone stolen, but I checked the IMEI and it's clean.
Ive experience this but my service came back in about 25 minutes I did reset reboot battery pull sim pull it just came back on its own
Unrooted Samsung Galaxy S4 Up and Running
Rooted Mytouch 4G Slide retired
Rooted T-Mobile Sidekick Touch Obliterated
Rooted Mytouch 3G Slide Lost
Rooted T-Mobile G1 Dead
So I finally got to T-mobile today. Unfortunately, my hunch was right: the IMEI is blacklisted. Their in-house system must be more up to date than their web IMEI checker.
Time to solve this issue elsewhere.

[Q] How to fix baseband/radio to include new operator [WAS issue after sim switch]

Hey there,
TL;DR : phone stuck on roaming network, unable to find other networks when scanning.
I've been reading alot around here for a while since a few months, and I'm now asking for help about an issue that I don't know how to fix it.
I'm using a S-ON One V in France (primoU).
I've changed my network operator last week. There are 4 real operators in France (Orange - 208-01, Free - 208-15, Bouygues 208-20 and SFR - 208-10). I've moved from a virtual operator (Prixtel - SFR network) to Free. Free has launched its network last year and has contracted a roaming agreement with Orange to use its network.
My issue is that my phone is stuck on Orange network and is unable to "view" the others and therefore unable to register on Free network. I'm pretty sure that it's a software issue because : i) I was able to scan and see all networks with this ROM, prior changing the sim card, ii) I have a Windows phone right under the hand with the same operator and it's able to scan and view the 4 networks and iii) checking the MCC and the MNC gives the code 208-01. I've performed a crossed check, too, and my HOV still shows the issue with the other sim card, while the Lumia is able to view 3 networks (all but Free) with mine.
It wouldn't be much a big deal since Orange has an excellent quality network if Free wasn't restricting data access on roaming (to cut the costly usage fee, seemingly).
When facing this problem, I was using Omega 2.5.0 with IronMan kernel for a whole month.
As Omega has became extremely laggy and unstable in less than 3 weeks, I thought I would kill two birds with one stone by changing to a new ROM. So I moved to C-Bean with Hellboy-CM10 kernel.
And still the same issue. As with CM10, CyanSense and Shpongle.
So I flashed back to stock ROM with stock kernel (and keeping TWRP recovery). Still the issue.
I then found this thread wich is somewhat related, since the "error while scanning for network" occured sometimes with Shpongle-based (and so AOSP-based) ROMs.
But I wonder why I still face this problem with the stock ROM and why the "error while scanning for network" still poped up when I tested CM-based ROMs (CM10 and CyanSense), while my phone was still S-ON (which shoud prevent radio flashing, as far as I know).
So I went through the Sensation thread about fixing the radio and RIL and I jumped to the conclusion that I may be looking in the wrong way, since I should have fixed the problem when flashing the stock ROM.
Now I've S-OFF the phone and gathered some infos.
Radio (gsm.vers.baseband) : 20.79a.30.0835U_3831.24.01.30_M
RIL (gsm.version.ril-impl) : HTC-RIL 2.2.0039HM (strangely enough, GetRIL shows "unknown")
CID : 61915329
I don't know what to do know now. I'm afraid to mess up the whole thing with somewhat random flashs.
What should I do to fix it?
Thanks for reading.
I've flashed the RUU and the phone keeps recognising the roaming network only.
How can I fix it if the problem is still there with a 100% stock software/firmware ?
OK so I put my former sim card in and performed a network search. I found all the networks available. I changed absolutely nothing else.
Could it possibly be an hardware malfunction between the phone and the sim cards from the provider (since I've been able to reproduce the issue with other sim cards from the same provider) ?
Okay, last bump before I give up.
A crossed check was performed by technicians operator in shop. They recorded the impossibility for my HOV to scan and view the Free network and sent me back to HTC.
I took some time to explain the problem to the HTC call-center guy. And he bounced me back because they don't care since the phone is working even if it's in roaming 100% of time.
As it has been suggested to me by an IT guy, it could be the baseband/radio firmware that may not be up-to-date, as the Free operator has entered the marketplace in early 2013.
Do you know if it's possible and if there a way to fix the radio? :/
EDIT : I managed to borrow a HTC Wildfire Buzz, and it shows exactly the same issue as my One V...

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