Wifi speed with bluetooth headset ON - Galaxy Note II Q&A, Help & Troubleshooting

I am noticing that whenever I have my bluetooth headset on using the Note 2, the wifi speed degrades considerably. If you are listening to an online song stream, you may not notice as song does not take that much bandwidth for streaming, but if you watch an HD youtube video and listen using bluetooth headset, the video keeps getting stuck waiting for buffering.
Anybody else sees the same problem with Note 2? I am strongly suspecting that it is some sort of bluetooth intervention with wifi that degrades wifi download speed considerably. You could do this experiment by checking your internet speed with/without playing a song over bluetooth headset, and you would see the difference in download speed.

Wow. Good find. This is a problem.
With bluetooth on the wifi speed is slower, but with streaming audio it's abysmal.
Sent from my Galaxy Note 2 using Tapatalk 2

To those who can test, can you pay results with both a 5ghz and 2.4ghz wifi connection? This could be related to interference and it affects everything from Android phones to Macbooks....
Sent from my Galaxy Note 2 using Tapatalk 2

This really sucks that we cannot see any HD video online using the bluetooth headset. I remember trying the S3 and do not remember seeing this issue with it. I wonder if this interference issue is specific to Note 2 only

rks0118 said:
This really sucks that we cannot see any HD video online using the bluetooth headset. I remember trying the S3 and do not remember seeing this issue with it. I wonder if this interference issue is specific to Note 2 only
Click to expand...
Click to collapse
Actually, if you Google something like "bluetooth slow wifi", you'll see that all kinds of phones, tablets and computers have this problem. Some more than others.
Not sure how this can be fixed. If it is caused by interference than using 5ghz wifi could help.
Sent from my Galaxy Note 2 using Tapatalk 2

When I connect my Sixaxis controller via bluetooth and the Sixaxis app it almost completely kills my internet. Can't even open Google...
Sent from my GT-N7100 using xda premium

What a bummer.... look at these speeds with 2.4ghz wifi vs. 5ghz when bluetooth is on. I haven't tried it streaming, but the speeds are already half with 2.4ghz so this must be an issue with radio interference.
My suggestion is that if you can connect to your Internet via a 5ghz wifi router, then do it if you'll be using bluetooth.
Sent from my Galaxy Note 2 using Tapatalk 2

EP2008 said:
What a bummer.... look at these speeds with 2.4ghz wifi vs. 5ghz when bluetooth is on. I haven't tried it streaming, but the speeds are already half with 2.4ghz so this must be an issue with radio interference.
My suggestion is that if you can connect to your Internet via a 5ghz wifi router, then do it if you'll be using bluetooth.
Sent from my Galaxy Note 2 using Tapatalk 2
Click to expand...
Click to collapse
Hey guys, wanted to let you know that the network speed issue that I reported on my galaxy Note 2, is no more seen i the galaxy S4. I feel there was perhaps some software/hardware issue that was resolved causing this issue to go away (at least speed difference is not noticeable when watching youtube HD videos).

Hey guys, wanted to let you know that the network speed issue that I reported on my galaxy Note 2, is no more seen i the galaxy S4. I feel there was perhaps some software/hardware issue that was resolved causing this issue to go away (at least speed difference is not noticeable when watching youtube HD videos).
Click to expand...
Click to collapse
Hi, what version are you on the S4? Is it 4.2.2?

Hi ! I have the same problem but in worse ! I can't even update the meteo widget ! If I understood you well, I should go for a 5 GHz connection ... but how do I change this ?
Sent from my GT-N7100 using XDA Premium 4 mobile app

sylvelk said:
Hi ! I have the same problem but in worse ! I can't even update the meteo widget ! If I understood you well, I should go for a 5 GHz connection ... but how do I change this ?
Sent from my GT-N7100 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The router that you connect to has to support 5ghz. Once a hot spot is created on the 5ghz band, you simply connect to it.
You'll get a shorter range, but it will be at top speed.
Sent from my GT-N7100 using Tapatalk

The problem is that both wifi and bluetooth are used from the same communication chip.
Not only the wifi is slower but also the signal is lost considerable more. also when a download is pushed the bluetooth connection on my note 2 is stuttering.
There is only one fix for this. samsung and other companies need to stop using one chip for both wifi and bluetooth!!
@rks, then i think the s4 has a seperate wifi and BT chip on the board

Losing a stripe!?
sygys said:
The problem is that both wifi and bluetooth are used from the same communication chip.
Not only the wifi is slower but also the signal is lost considerable more. also when a download is pushed the bluetooth connection on my note 2 is stuttering.
There is only one fix for this. samsung and other companies need to stop using one chip for both wifi and bluetooth!!
@rks, then i think the s4 has a seperate wifi and BT chip on the board
Click to expand...
Click to collapse
Yeah thanks, I was looking for confirmation about this.. this is also why enabling bluetooth makes wifi lose a stripe?
(i9505 jfltexx Netherlands PHN)

sygys said:
The problem is that both wifi and bluetooth are used from the same communication chip.
Not only the wifi is slower but also the signal is lost considerable more. also when a download is pushed the bluetooth connection on my note 2 is stuttering.
There is only one fix for this. samsung and other companies need to stop using one chip for both wifi and bluetooth!!
@rks, then i think the s4 has a seperate wifi and BT chip on the board
Click to expand...
Click to collapse
That is not true! I had galaxy s2 and never experience that issue but with gti9300 and now with gti9505 this is making me crazy!I am looking for a fix for months.I have the latest version of official lollipop an no fix yeat.
Another reasone for your explanation not beeing true.I have tried several customs rom of lollipop for my gti9505 and i could surf the net very fine while i was speaking with my bluetooth headset!!!

Related

Any chance we might see an FM radio tuner app for nexus 7 ?

According to here: http://www.ubmtechinsights.com/google-nexus-7-teardown/ there is an
AzureWave AW-NH665 chip which is endowed with an FM radio tuner. It would be really awesome if some talented soul could develop an app for that!
Sent from my Nexus 7 using xda app-developers app
It depends on whether or not the bcm4330 chip actually sends power to that module. I haven't seen that module fire up in dmesg. That could mean that we simply need a driver for it. The fm framework is already out there. I'm not really a hardware guy but just some thoughts.
bigrushdog said:
It depends on whether or not the bcm4330 chip actually sends power to that module. I haven't seen that module fire up in dmesg. That could mean that we simply need a driver for it. The fm framework is already out there. I'm not really a hardware guy but just some thoughts.
Click to expand...
Click to collapse
On another note, I have been playing with Samsung & HTC modules & drivers for the 4330 (Vivid & Captivate Glide) & I am getting 5Ghz wireless-n working sporadically. Just as HTC has added the capability to newer roms, it would also be possible for it to be supported quite easily by Asus as well. Would be great for streaming.
I would love to see this as I'm sure many would who wish to use the FM Radio for and N7 in a car install, I would gladly pay into double figures for this feature, any devs wishing to take it up there is a big market for getting fm radio working on the n7, do it and watch the £££ fly in ........
I doubt if a driver without an antenna would work - and I saw no sign of an FM antenna in the teardown.
5GHz support would be sweet... Antique adapters in the house really keep me speed limited on 2.4GHz (54MBS)..
That really sucks about the antenna. sometimes I like to listen to the football games out in the yard. Guess I'll have to use my phone.
Sent from my Nexus 7 using xda app-developers app
haz3lnut said:
That really sucks about the antenna. sometimes I like to listen to the football games out in the yard. Guess I'll have to use my phone.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I think perhaps the most definitive answer to this would be from Mike Reed, who I believe has a Nexus 7 and is also the author of the Spirit FM app. In this post it looks like he thinks it'll never happen.
Too bad... I use the FM Tuner in my phone all the time as well.
I just use Tunein Radio Pro. Was a FAOTD on Amazon. Used the free version before that. Gets the local stations I like...
Sent from my Nexus 7 using Tapatalk 2
Thanks for that info. again, very disappointing.
Sent from my Nexus 7 using xda app-developers app
I use tunin sometimes too, but tunin radio is NOT a replacement for FM radio.
Sent from my Nexus 7 using xda app-developers app
always wonder why people want FM radio...
Sent from my Galaxy Nexus using Tapatalk 2
RonnieRuff said:
always wonder why people want FM radio...
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Are you serious? No data use. Good for emergency situations. Easier on battery. List goes on... Always wonder why people don't want fm
NotablyNice said:
Are you serious? No data use. Good for emergency situations. Easier on battery. List goes on... Always wonder why people don't want fm
Click to expand...
Click to collapse
Exactly. We got a hurricane bearing down on us right now. The last time this happened, We were without power for 3 weeks, and 3g was a laughable dream because all the cell towers were down. We NEED FM radio.
haz3lnut said:
Exactly. We got a hurricane bearing down on us right now. The last time this happened, We were without power for 3 weeks, and 3g was a laughable dream because all the cell towers were down. We NEED FM radio.
Click to expand...
Click to collapse
Your Nexus battery isn't going to last 3 days. If this is for disaster situations, just get a regular FM radio or one of the ones where you can power it with a hand crank. Either way we don't NEED to have FM on the N7. It would just be a nice perk.
Sent from my Nexus 7 using Tapatalk 2
---------- Post added at 09:13 AM ---------- Previous post was at 09:11 AM ----------
rmm200 said:
I doubt if a driver without an antenna would work - and I saw no sign of an FM antenna in the teardown.
5GHz support would be sweet... Antique adapters in the house really keep me speed limited on 2.4GHz (54MBS)..
Click to expand...
Click to collapse
Most mobile devices utilize a headset as the antenna. I wonder if this could be as simple as porting a FM tuner app from a device that has the same chip set with working FM tuner app?
Sent from my Nexus 7 using Tapatalk 2
I was wondering if anyone had any success? I was thinking about integrating a Nexus 7 as a car stereo replacement. Mount it in the dash (trimmed to make my GM Double DIN space a little wider), and route a line out into an EQ, which then would feed into a couple amps. ~$50 for a used 7-11 band EQ, ~$200 for the Nexus = a pretty kick butt deck if you don't need CD. But I would still like FM for traffic, news, games, radio contests, etc....
Last time I checked there need not be an internal FM antenna, most devices with tuners in them actually use the ground lead of your headphones. This is also why radio apps often fail without headphones or powered speakers attached.
Sent from my Nexus 7 using XDA Premium HD app
ExploreMN said:
Your Nexus battery isn't going to last 3 days.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Lol, are you serious? I don't know about you but I had my N7 under clocked at 900mHz with WiFi on, bluetooth off, and display all the way down, and I got a week on my battery. A Nexus 7 is a tank when it comes to battery you could EASILY get 3 days off a N7 battery.
You can have FM on your Nexus 7 now
Just get one of those cheapy RTL2832U based USB DVB-T dongles (they can be as low as £5.60 from eBay - http://www.ebay.co.uk/sch/i.html?LH_BIN=1&_fcid=3&_sacat=0&_from=R40&_clu=2&_nkw=RTL2832U&_sop=2)
Then download SDR Touch - https://play.google.com/store/apps/details?id=marto.androsdr
You don't even need to root your Nexus 7.
You might want to have a powered USB OTG cable in order to make it last for longer, since the tuner and the SDR decoding on the CPU is quite a battery eater. Another downside is that you can't charge your tablet while having something plugged in the USB port.
FM Stereo and even possibly RDS are features that will appear in SDR Touch soon enough
An added bonus is that you can now also listen to police frequencies or analogue TV sound while you drive as well
martintzvetomirov said:
You can have FM on your Nexus 7 now
Just get one of those cheapy RTL2832U based USB DVB-T dongles (they can be as low as £5.60 from eBay - http://www.ebay.co.uk/sch/i.html?LH_BIN=1&_fcid=3&_sacat=0&_from=R40&_clu=2&_nkw=RTL2832U&_sop=2)
Then download SDR Touch - https://play.google.com/store/apps/details?id=marto.androsdr
You don't even need to root your Nexus 7.
You might want to have a powered USB OTG cable in order to make it last for longer, since the tuner and the SDR decoding on the CPU is quite a battery eater. Another downside is that you can't charge your tablet while having something plugged in the USB port.
FM Stereo and even possibly RDS are features that will appear in SDR Touch soon enough
An added bonus is that you can now also listen to police frequencies or analogue TV sound while you drive as well
Click to expand...
Click to collapse
Tried that, not working, maybe because i do not have powered usb hub. But does anyone know what is the problem when device freezes and restarts whan plugging out otg?
Go for spirit radio on google play.....

wifi drop out with bluetooth

I just got the note 8 and I was watching YouTube with my jam box bluetooth speaker. Wifi was dropping out. When I turn off bluetooth the wifi is fine. This problem effects other devices I understand - like the nexus 4. Samsung built this tablet without fixing the problem? Thoughts please. This is a major dissapointment and I may return the tablet but l would rather not if a fix is available or coming soon.
cathulu said:
I just got the note 8 and I was watching YouTube with my jam box bluetooth speaker. Wifi was dropping out. When I turn off bluetooth the wifi is fine. This problem effects other devices I understand - like the nexus 4. Samsung built this tablet without fixing the problem? Thoughts please. This is a major dissapointment and I may return the tablet but l would rather not if a fix is available or coming soon.
Click to expand...
Click to collapse
Tried to flash another *stock rom and kernel
if problem remain take it to service for replace
:good:
Does anybody else have this problem? It is happening again in another room of my house. According to wifi analyzer l am getting between 60 and 70dbm signal strength which is in the yellow zone but close to green. So it is not a weak signal.
I will return mine for another, hopefully not wasting my time.
cathulu said:
Does anybody else have this problem? It is happening again in another room of my house. According to wifi analyzer l am getting between 60 and 70dbm signal strength which is in the yellow zone but close to green. So it is not a weak signal.
I will return mine for another, hopefully not wasting my time.
Click to expand...
Click to collapse
I had the same problem with my Note 10.1; it only happened when streaming bluetooth audio. It was fine when using my bluetooth keyboard. I askedthe same question that you did, but on the Note 10 forum, and I got no replies.
I might get this problem when I'm using Tablet Talk and connected with bluetooth. I also have short and brief instances were WiFi seems to disconnect.
Sent from my GT-N5110 using XDA Premium HD app
Well I got another Note 8 today and playing around with it. I am close to the router and wifi is dropping out while streaming to my jambox. The only mitigating thing as the wifi usually reconnects before the buffer is used up... at least when I am close to the router and the signal is strong.
I can't believe that not one reviewer identified this problem! Shows you how useless they are. :^)
As this is android 4.1 based it should not have the streaming issues. So this may be a hardware issue.
This sucks and I have to evaluate if this tablet is now worth it.
Did you guys do the software update that came out in april? I read somewhere it had bug fixes for wifi issues.
Sent from my Galaxy Note 8.0 using Tapatalk
Update
I went to the samsung store to test my jambox with their galaxy note 8 and their wifi. Surprise surprise there was no drop out. So I suspect my old dlink DIR-655 router 2.4 GHz is the problem. Anyways I just got a new Asus rt-n66u router and set-up the note 8 on the 5 GHz band. Streaming Google play music to my jambox while browsing on the Internet and no drop out. Tablet is a keeper. What a relief.
cathulu said:
Update
I went to the samsung store to test my jambox with their galaxy note 8 and their wifi. Surprise surprise there was no drop out. So I suspect my old dlink DIR-655 router 2.4 GHz is the problem. Anyways I just got a new Asus rt-n66u router and set-up the note 8 on the 5 GHz band. Streaming Google play music to my jambox while browsing on the Internet and no drop out. Tablet is a keeper. What a relief.
Click to expand...
Click to collapse
Thanks for the update! I may have to get a new router, it seems!
Sent from my SCH-I535 using Tapatalk 2
cathulu said:
I just got the note 8 and I was watching YouTube with my jam box bluetooth speaker. Wifi was dropping out. When I turn off bluetooth the wifi is fine. This problem effects other devices I understand - like the nexus 4. Samsung built this tablet without fixing the problem? Thoughts please. This is a major dissapointment and I may return the tablet but l would rather not if a fix is available or coming soon.
Click to expand...
Click to collapse
I have a Nexus 7 (2013) with Android 4.3 and I have the same problem. Wifi connections drops when bluetooth is on. I heard you get worse wifi/bluetooth problem with Android 4.4 so I didn't update. Is there a fix???
avatarx1 said:
I have a Nexus 7 (2013) with Android 4.3 and I have the same problem. Wifi connections drops when bluetooth is on. I heard you get worse wifi/bluetooth problem with Android 4.4 so I didn't update. Is there a fix???
Click to expand...
Click to collapse
To fix your problem you need a dual band 2,4 - 5 ghz router......it's not a problem of your tablet/phone....
batmar333 said:
To fix your problem you need a dual band 2,4 - 5 ghz router......it's not a problem of your tablet/phone....
Click to expand...
Click to collapse
Thank you. Buying a dual band 2.5/5Ghz router and using the 5Ghz solved my problem.

Do I have issues with my 10.1-2014?

Hi all, I have had my P600 since Christmas and it has been good. I am running ML1 firmware, no root. It shipped with MJ2.
I have noticed a couple of problems. Firstly, I have occasional bluetooth keyboard disconnects. They really infrequent but definitely occur. They just don't seem to be anywhere near as severe as people have been describing in other threads.
Secondly, this tablet just can't detect my 5GHz wifi connection. My Note II on the table next to it has no problems finding and using that connection. I am downloading MK1 firmware now to see if it is ML1 that is the problem, as I *think* that the tablet originally detected both 2.4 and 5GHz connections. I didn't really take note though. I have noticed this now mainly because I've been trying to turn wifi on and off to test what may be happening with bluetooth.
Thing is, I've never really had a good BT experience in my life, but I need to get this keyboard and a mouse working to use this tablet the way I intend to.
Is the 5GHz failure an ML1 thing, is there some other cause, or is it a hardware fault? Any tips?
Cheers,
Jason
Running ML1 as well. No comment on the BT keyboard since I haven't used mine enough yet, only for a few minutes here and there to test, not long time.
I have a dual band Asus RT AC-66U and I can use both my 2.4 and 5 Ghz networks. Only thing is that the 5 Ghz network gets poor reception from the tablet across my house (to be expected I suppose).
C2Q said:
Running ML1 as well. No comment on the BT keyboard since I haven't used mine enough yet, only for a few minutes here and there to test, not long time.
I have a dual band Asus RT AC-66U and I can use both my 2.4 and 5 Ghz networks. Only thing is that the 5 Ghz network gets poor reception from the tablet across my house (to be expected I suppose).
Click to expand...
Click to collapse
Thanks for the reply. It prompted me to look further and I realised it's a channels thing. Changed the channel on my router and the Note can see 5GHz now.
Silly me.
Someone has to find what's going on with bluetooth problem. It's very critical to be able to use this tablet with mouse and keyboard , especially bluetooth, as you can charge the tablet in the same time.
Sent from my SM-P600 using Tapatalk
manoscello said:
Someone has to find what's going on with bluetooth problem. It's very critical to be able to use this tablet with mouse and keyboard , especially bluetooth, as you can charge the tablet in the same time.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
I agree. It is stressing me out. I feel a little trapped because a good test would be to install cleanrom 1.1, which at least one person has said fixed bluetooth, but I can't do that without sacrificing my warranty.
I am not even sure whether I have a hardware problem or bluetooth is just a dubious technology.

Vehicle Bluetooth with Moto360?

Hey all I've had my 360 for a few months now and just started noticing a problem. When I have my watch connected to my phone my phone has a hard time connecting to my Chrysler Uconnect in my stereo. I can't tell if it's a phone problem, Uconnect problem or the watch. It'll drop connection from the car on and off and sometimes not connect at all. I'm pretty sure the watch stays connected the whole time. Once I disconnect the watch, the car connection works just fine.
Anyone else run across this?
These issues are seen with lollipop on phone....
or some people whose phone is moto x or one plus one
Sent from my SM-N910C using Tapatalk 2
It's a Bluetooth low energy issue. Same exact problems with my nexus 5 and my pebble, also exists with my nexus 6 and moto 360. It's very very annoying as it appears to be an issue with android itself somehow. I'm hoping with more Google engineers using wear and a nexus they'll get annoyed and finally fix it...
Sent from my Nexus 6 using XDA Free mobile app
i have no such issues with pairing a nexus 6 connected to a moto 360 in the ride.
i mainly use poweramp and the connection to the HU is a few seconds SLOWER than i noticed on the htc one max i used prior, but it connects and displays the music data on the ride with no issue. steering wheel buttons also work normally.
stock and not rooted. both devices.
It seems to be select car kid or a2dp devices. My car has the issue but not my Bluetooth speaker. So the Bluetooth device also matters somehow
Sent from my Nexus 6 using XDA Free mobile app
Never had the issue on my Samsung Galaxy note 2 even on any custom ROM... But had this issue when I flashed CM12 lollipop
Sent from my SM-N910C using Tapatalk 2
pakure said:
Never had the issue on my Samsung Galaxy note 2 even on any custom ROM... But had this issue when I flashed CM12 lollipop
Sent from my SM-N910C using Tapatalk 2
Click to expand...
Click to collapse
Were the other Roms aosp or TW? Maybe it's an aosp specific issue
Sent from my Nexus 6 using XDA Free mobile app
Just got a Moto 360 this week-end and in the car on the way home, my phone calls over bt to my BMW dropped repeatedly. Would connect and disconnect. Rebooted my phone, same issue. Did not happen with original galaxy gear. This is a deal breaker from me. My phone is a stock Samsung Note 4. No car phone issues with a Striiv Touch.
mjposner said:
Just got a Moto 360 this week-end and in the car on the way home, my phone calls over bt to my BMW dropped repeatedly. Would connect and disconnect. Rebooted my phone, same issue. Did not happen with original galaxy gear. This is a deal breaker from me. My phone is a stock Samsung Note 4. No car phone issues with a Striiv Touch.
Click to expand...
Click to collapse
Unpair them and pair again.
Sent from my SM-N910C using Tapatalk 2
I have an older TomTom Toyota Head-Unit on my Toyota Yaris, and it doesn't support Bluetooth Audio. But bluetooth phonecalls are working exactly as before pairing the Moto 360 to my HTC One.
I just disconnect my watch when I get in the car. Annoying that I have to do that.

PLEASE HELP ME *My "NEW" google pixel xl is supper slow on 2,4GHz*

Hello i recently got the pixel xl and it worked fine on 5 GHz wifi but when its connected to 2,4 GHz wifi its super slow and it shows connected, without internet or its supper slow I can not even play youtube video on 128p or surf the web...the best thing is there no service center in my country for Google devices and I don't have the receipt
I tried to factory reset it or flash android p but no luck either any way to fix it?
I know that 5ghz is faster but the problem is that most places doesn't offer 5 GHz wifi and i cannot do anything without mobile data
Couple of things, have you used a program like "wifi analyzer" (free in the play store) to see what kind of interference there may be with the 2.4 ghz signal? If too many networks are using the same channel it can cause problems. Are you close to the router or is there a wall or electrical panel between you and the router? Also, have you tried turning off Bluetooth? While not always a cause of interference it can be. One last thing, have you tried different 2.4 ghz networks?
Sent from my Pixel XL using Tapatalk
Yes, I tried to connect with different router even enabled hotspot on my laptop but nothing I turn of Bluetooth added it on airplane mode but nothing. I am gonna check the app you told me and I will edit this post thanks!
ahent said:
Couple of things, have you used a program like "wifi analyzer" (free in the play store) to see what kind of interference there may be with the 2.4 ghz signal? If too many networks are using the same channel it can cause problems. Are you close to the router or is there a wall or electrical panel between you and the router? Also, have you tried turning off Bluetooth? While not always a cause of interference it can be. One last thing, have you tried different 2.4 ghz networks?
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
the signal cuts after moving about 20 or less meters in house even when i am less than 7 meters away the youtube takes for ever to load the videos or anything else that doesnt happen on any other phone i tried the s6 xiaomi redmi 5 plus and the ipad mini 4
dimitrispas22 said:
the signal cuts after moving about 20 or less meters in house even when i am less than 7 meters away the youtube takes for ever to load the videos or anything else that doesnt happen on any other phone i tried the s6 xiaomi redmi 5 plus and the ipad mini 4
Click to expand...
Click to collapse
How many other devices are connected to your WiFi. I would unplug the modem and router, let it sit for a minute then reconnect the power.
Phalanx7621 said:
How many other devices are connected to your WiFi. I would unplug the modem and router, let it sit for a minute then reconnect the power.
Click to expand...
Click to collapse
3 devices and my phone , as i said before the problem comes from my phone and I found a way to fix the connection problem -->press the screen and the body on the left little hard (go to ifixit and find where the wifi antenna is )and press little hard _the signal is much better now and i can get 18,7 Mbs down and 0.80 upload from 20Mbs down and .95 upload (my internet providers middle speed)
I contactacted google and i am waiting email if they can help me becasue in there is no official support in Cyprus
sorry for my bad English!
dimitrispas22 said:
Hello i recently got the pixel xl and it worked fine on 5 GHz wifi but when its connected to 2,4 GHz wifi its super slow and it shows connected, without internet or its supper slow I can not even play youtube video on 128p or surf the web...the best thing is there no service center in my country for Google devices and I don't have the receipt
I tried to factory reset it or flash android p but no luck either any way to fix it?
I know that 5ghz is faster but the problem is that most places doesn't offer 5 GHz wifi and i cannot do anything without mobile data
Click to expand...
Click to collapse
There's no need for a service center with a Pixel device - you have a 24 hour chat and a phone call service included with the phone. Just go to Settings/Support & tips. I have used both chat and phone call support in the past, and they were great. People on the other side are actually very knowledgeable.
At the same time, this is one of buggiest phones I have used since the beginning of Android. Probably a phone with the most bugs, some completely deal breaking, like the Bluetooth bugs, that exists.
If you want top of the line speed and innovative software, go Pixel. If you want garbage hardware and tons of bugs, go Pixel.
I already contacted them via this way and I am waiting an email for what to do next!
hope they help me since I don't have the invoice and the box!
PS. For some unknown reason I called them on USA number and they said that because I am from Cyprus and google doesn't have a store or service here (the phone is bought from England) they can not help me that means my phone is for garbage ...... let's hope online chat will be more helpful!
And again sorry for my bad English!

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