Drop? Reboot? - Galaxy Note II Q&A, Help & Troubleshooting

Hi,
Do u guys also have it when u drop ur phone (facing the battery cover) from a bit height it reboots?
Even if its from an height of 5 cm
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Nope, I dropped mine twice from a height of 1 meter and when I pick it up its still on.
Sent from the rabbit hole.

It is an indented security feature.
It happens to prevent data loss.
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UtkarshGupta said:
It is an indented security feature.
It happens to prevent data loss.
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Click to expand...
Click to collapse
Now I'm seriously concerned. where do you get your information from? That is a feature present in laptops where there are moving parts like a disk drive. There's absolutely no point in that feature being present on a phone since it uses a chip to store information. The most probably cause as to why your phone reboots is because of the contacts between your battery and phone getting separated due to the impact. Make sure your battery isn't loose and all that the back cover is properly attached.
Sent from the rabbit hole.

Just in have tested (on bed of course) drop 5times from 1ft height and never reboot,previously two times device was dropped from more than 2ft height on floor accidentally but never it was rebooted too. i have not read such kind of security features before this on mobile device.
I think it must have loose connection.
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I watched a video drop of the S3 from about 5 meters with the commuter case, still on and working ^_^
Your battery connector is loose (on the phone), or the battery connector grid is dirty, so it looses connection when you drop it.
Best regards
Sifou
Using a Samsung N7100

Thanks for the replies guys.. its weird.. ive pulled everything out and then back..it seems ok now :/
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I forgot to ask your to clean the connector grid on the battery, if it is dirty of course.
Best regards
Sifou
Using a Samsung N7100

I don't know I watched it in a drop test video.
Correction it was the back cover. It is intended to come out in case of impact to reduce the damage.
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Related

Screen scratched with protector on

I had a screen protector on since day one. Yesterday I went to replace it and when I took it off my screen had about 5 scratches on it... Gorilla glass and screen protector, and still doesn't help lol smh
Anyone else have this happen?
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I hope not, I always take of my phones, have an invisibleshield on this bad boy, if I get a scratch I'll be pissed!
If it makes you feel any better, my glass cracked in two different places from sliding off my chest while I was laying on the floor.
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jonathan3579 said:
If it makes you feel any better, my glass cracked in two different places from sliding off my chest while I was laying on the floor.
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Click to collapse
Wow it cracked from like a 2ft slide?
Smh so much for this gorilla glass
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I dropped mine from about 5 feet in the air onto solid concrete. It landed directly on the back side (battery cover) and hardly marked my back casing and nothing happened to the phone at all.
No screen protector or case.
uoY_redruM said:
I dropped mine from about 5 feet in the air onto solid concrete. It landed directly on the back side (battery cover) and hardly marked my back casing and nothing happened to the phone at all.
No screen protector or case.
Click to expand...
Click to collapse
Wow red you got lucky.
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Crisisx1 said:
Wow it cracked from like a 2ft slide?
Smh so much for this gorilla glass
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Click to collapse
No, it cracked from about a 6 inch slide. That's the worst part about it. There's not a single mark on my phone because it was in a case when it happened. I called Samsung and they have to evaluate whether the damage was caused by me or some sort of manufacturing defect. I'm almost positive they're gonna rule against me despite how ridiculous the circumstances were.
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jonathan3579 said:
No, it cracked from about a 6 inch slide. That's the worst part about it. There's not a single mark on my phone because it was in a case when it happened. I called Samsung and they have to evaluate whether the damage was caused by me or some sort of manufacturing defect. I'm almost positive they're gonna rule against me despite how ridiculous the circumstances were.
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Click to collapse
That sucks! What case are you using?
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jonathan3579 said:
No, it cracked from about a 6 inch slide. That's the worst part about it. There's not a single mark on my phone because it was in a case when it happened. I called Samsung and they have to evaluate whether the damage was caused by me or some sort of manufacturing defect. I'm almost positive they're gonna rule against me despite how ridiculous the circumstances were.
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Click to collapse
Wow 6 inch fall and it cracked. I've thrown me phone on my bed before from like 6 feet and nothing but then again that's a soft area
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g2uzer said:
That sucks! What case are you using?
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Click to collapse
It was just some plastic case that Target (ironically) had on clearance. I kinda regret that decision...
It mostly depend on the point of impact. If you dropped it directly at it's corner, it'll most likely crack. And I feel the screen on this phone cracks way too easily. I've dropped it once on my bed. Luckily the screen didn't crack.
I have minor scratches on my screen from I have no clue what, I've had a case on it since day one and never lay my phone on its front only on the back and it has minor but noticeable scratches. Annoying and very weak GG
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My back also has some nasty scratches but are only visible in direct sunlight its probably from setting it on tables and desks in class
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jonathan3579 said:
No, it cracked from about a 6 inch slide. That's the worst part about it. There's not a single mark on my phone because it was in a case when it happened. I called Samsung and they have to evaluate whether the damage was caused by me or some sort of manufacturing defect. I'm almost positive they're gonna rule against me despite how ridiculous the circumstances were.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
if you goto the galaxy s3 i747 general section there is info on how to replace the front glass. seems easy
I use the otterbox defender series and I have dropped the phone onto big Lots floor from about 5.6 feet and there was not even a mark
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ktetreault14 said:
I use the otterbox defender series and I have dropped the phone onto big Lots floor from about 5.6 feet and there was not even a mark
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Click to collapse
Yep Otterbox defender for me too. Well worth the money.
zer0trip said:
Yep Otterbox defender for me too. Well worth the money.
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Click to collapse
Xs 3! , dont care if it adds to much bulk, I work construction so definitely worth it
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js2021 said:
if you goto the galaxy s3 i747 general section there is info on how to replace the front glass. seems easy
Click to expand...
Click to collapse
I just looked at that thread. I'm gonna definitely mow it over and see if I can find a little more info. Thank you!
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Those reporting scratches with a screen protection could you please let us know which skin you were or are using?
First it was some regular screen protector that came from the mobile I believe now I put on stealth shield screen protector
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S-Pen doesn't write on the right edge.

Hello,
I've bought a new galaxy note 2 for 2 months.
I discovered a strange problem that I cannot write anything at the right edge of the screen by the S-Pen and when I try to write beside the edge I find the drawn line goes to right edge although I didn't move it to right!
Anyone face this Problem before? The guarantee provider here in Egypt says that's a misuse fault.
I use the stock ROM.
https://www.youtube.com/watch?v=t2wNW7jz6H0&feature=youtube_gdata_player
Sent from my GT-N7100 using xda app-developers app
does your Case have a magnet in it by chance? IF it does try without the case
Sent from my GT-N7105 using xda premium
The extreme right near the screen behaves little different to the rest of the screen. There is about half a milometer part right next to the edge that does not register pen input properly. If you keep drawing the line there vertically, it will not be drawn smoothly as it happens on left edge, it will appear on screen in steps like you are joining two dots using line tool. That is normal behaviour for Note 2. That little half a millimeter part does behave like that on all Note 2s. If this is what you are saying, then that is not really a fault. I have it on 3 different Note 2s in family.
I have the same thing, on the left side
Your digitizer or the part that detects speb motion is damaged.
Hardware problem.
Get it replaced.
Sent From Samsung's Galaxy Note II Using Internet
greeneon said:
does your Case have a magnet in it by chance? IF it does try without the case
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Click to collapse
You're right. I tried without the Case and the problem started to hide partially. I could write in the right edge where the magnet was preventing me. But the lines still go to right as something attracts them like magnet! The influenced area is nearly a centimeter from right.
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I uploaded a video demonstrates the problem I have.
https://www.youtube.com/watch?v=t2wNW7jz6H0&feature=youtube_gdata_player
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I am not an expert but in that video that looks like a bad phone to me. I can't imagine any setting or software issue that would cause that.
TonikJDK said:
I am not an expert but in that video that looks like a bad phone to me. I can't imagine any setting or software issue that would cause that.
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Click to collapse
My neighbours have the same mobile phone but they don't face this Problem.
I put their phones in my case (with magnet) but they didn't face the problem!
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Try to use your neighbor's pen on your phone - The S-Pen is made in China and is usually terrible.
BullHorn7 said:
Try to use your neighbor's pen on your phone - The S-Pen is made in China and is usually terrible.
Click to expand...
Click to collapse
No, the problem isn't in the S-Pen. I tried my neighbour's S-Pen and Guarantee Agency S-Pen but they didn't write on the right edge either.
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That sucks because I have the same issue but already ordered a new pen from eBay...
Sent via Mobile
Bs mine has magnet too.
Digitizer problem.
No offense to anyone
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Anass Ahmed said:
I uploaded a video demonstrates the problem I have.
https://www.youtube.com/watch?v=t2wNW7jz6H0&feature=youtube_gdata_player
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Click to collapse
That is quiet severe and should not be like that. If you have warranty, take the phone back to Samsung service center.
If you have any kind of case, cover remove them. Try restart and write again. 90% of such sort of problems caused by case, back cover, dominant hand settings.. I've had this many time with my note and note 2. Every time I've found some stupid reasons that was causing phone to screw spen functionality.
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BullHorn7 said:
That sucks because I have the same issue but already ordered a new pen from eBay...
Sent via Mobile
Click to expand...
Click to collapse
This is not a S-Pen problem. I tried another s-Pen in Samsung service center.
Funkym0nkey said:
That is quiet severe and should not be like that. If you have warranty, take the phone back to Samsung service center.
Click to expand...
Click to collapse
I took the phone to the Samsung service center before I write this thread but they said that is misuse problem! They said that the screen may be crashed.
Raintech said:
If you have any kind of case, cover remove them. Try restart and write again. 90% of such sort of problems caused by case, back cover, dominant hand settings.. I've had this many time with my note and note 2. Every time I've found some stupid reasons that was causing phone to screw spen functionality.
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Click to expand...
Click to collapse
I'll do that now.
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Hi. Have you tried writing on the right edge with your left hand? Or you can try writing on the right edge with your S pen held upright and not slanted. I noticed my S pen is able to right on the edge if it is held upright or when the left hand is used. I hope this helps.
siakgayyem said:
Hi. Have you tried writing on the right edge with your left hand? Or you can try writing on the right edge with your S pen held upright and not slanted. I noticed my S pen is able to right on the edge if it is held upright or when the left hand is used. I hope this helps.
Click to expand...
Click to collapse
I tried that and the writing on the right edge had been improved. But the problem of going lines to right as a magnet attracts them is still there.
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Funkym0nkey said:
That is quiet severe and should not be like that. If you have warranty, take the phone back to Samsung service center.
Click to expand...
Click to collapse
It's his case I think. He can write on the edge on the upper and lower part but when he gets to the magnetic part of the case he can't write. I have the same type of casing and I experience the same thing til I switched to another case without magnets.
Oh snap! I don't have a witty tapatalk signature!
is there a metal frame inside the GNote2 which can be magnetised?

GUESS Im lucky??

I was going to be late for class (university) so i packed my stuff and got ready to leave, i was just leaving when i remembered ive had forgotten my car keys in my room.. so i rushed to 2nd floor. I was on top and guess what? My GN2 falls out of my pocket and rolls down the stairs.. i just freezed there and thought omfg my phone wont survive that.. when i took my phone, everything was ok.. nog a single scratch or **** lolololololol i was happy xDDD
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and the thesis of this thread is?
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KLUVJ said:
and the thesis of this thread is?
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This is XDA, the place where thesis doesn't exist
Simply reinforces how useless drop test videos are. It's all luck. I've been very very lucky with dropping my phone myself
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I also had one. It was only a foot. But it has deformed a bit near top left corner.
Sent from my GT-N7100
I guess the stairs-carpet helped at some point.. but hey I think we do feel your emotion
Good news for you then. Remember dropping my first mobile a Motorola A835 and these were a size-able beast. I had dropped it down a flight of 12 course concrete steps. It bounced like a ball of 4 of the steps, then, when it hit the bottom, the phone made a sharp left into a hedge while the battery cover made a sharp right down a shallow drain. The phone worked great. It only had a scuff on the edge and scratch on the screen :victory:
Lucky for the carpet I'd say. The phone would have died if you'd done that on concrete stairs like in a car park or something.
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It was just luck + carpet.. but i cant tell u how happy that i was xD
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Thanks for this, I'm off to throw my phone down the stairs.
Yes u r!! Thats the whole reason why i use otterbox defender for this baby!!
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:thumbup:
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Haha the otherday I threw my note on the bed and it boinked off face down to the floor I thought there goes the screen but it survived without a scratch
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KyleDevlin12 said:
Haha the otherday I threw my note on the bed and it boinked off face down to the floor I thought there goes the screen but it survived without a scratch
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Click to collapse
I know that feeling m8 xD
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dropped phone
yeah, i've dropped mine on accident a couple of times without a scratch.

Do you guys use a micro USB dust cover?

So as to prevent your phones USB port from being damaged by moisture or condensation? Besides a little wouldn't hurt the phone right? Unlike if you drop the phone in water itself.
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Ev0d3vil said:
So as to prevent your phones USB port from being damaged by moisture or condensation? Besides a little wouldn't hurt the phone right? Unlike if you drop the phone in water itself.
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haven't heard of such a thing... maybe only a phone cover which has some sort of a door thing..which I doubt exists.... or just take a charging head pin and cut accurately like some sort of stub thing and mould/smoothern the edges and keep inserted on the phone always haha and remove it when u need to use the port for charging maybe
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Nope, never had such a problem with my devices so far. I handle them with a certain care, though.
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debernardis said:
Nope, never had such a problem with my devices so far. I handle them with a certain care, though.
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Click to expand...
Click to collapse
I too handle them with great care too. Unforthnately today I used a bag which wasn't exactly fully water proof so some moisture got in and some of my papers were wet, my screen has some moisture on it but I then used a flash light to shine into my micro USB port but couldn't see any moisture in there. Was caught in a moderately heavy rain.
Should I have anything to worry about my phone? Charges fine though, haven't really plugged it in my PC yet.
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Attention!!! I have found a fix for signal problems!!!

DISCLAIMER I AM NOT RESPONSIBLE IF YOU RUIN YOUR PHONE. THIS WILL VOID YOU WARRANTY UNLESS YOU FOLLOW MY INSTRUCTIONS. I CANNON GUARANTEE THAT THIS WILL WORK FOR YOU. I'M JUST SHARING THE INFORMATION
OK so as you have probably read in the title. I have found a fix for signal problems on the E4GT! All you have to do is take the back door off the phone. No do you see those stickers on the back. Those are covering up the antennas peel those stickers off DON'T throw them away stick them to something so that you could reuse them and stick them back on the phone for issues if you have to take it to the Sprint store. I have mine stuck to the back of the back door mine still fits on bcuz I have the extended battery.
After you have peeled those off you should notice that you're already getting a bit better signal. You should get a lot faster GPS lock that's what I noticed and it stayed locked on.
Now the next thing you can do is your choice. What I did was get a piece of tinfoil and folded it a couple of times and then cut a place for the camera I'll provide a pic of what mine looks like.
Now stick that piece of tinfoil on there and snap the back of the phone back on and you should be good to go.
Ever since I did that it worked miracles. I no longer have that big of an issue with signal on this phone.
Sent from my SPH-D710 using xda premium
Genius. So you are saying pull off the protective elements of the antennas then short them all together with tinfoil!? For any other people reading you can destroy your antenna this way. They are fine tuned to pick up certain frequencies. Please do not do this. Putting tinfoil will not help. The same thing goes for those stickers you put under your battery. Placebo effect. Op while your at it try sticking a wire into those ports on the back of the phone. Im sure it wouldnt hurt. DISCLAIMER-STICKING ANYTHING IN THOSR PORTS WILL LIKELY SEVER THE CONNECTION FOR WHATEVER THAT PORT WAS GOING TO. ITS HAPPENED BEFORE. ALREADY TESTED DONT DO IT.
sent from my Provari with a mini rda!
Its not actually shorting them. They are protected ribbon antennas. What the foil more than likely does is direct the signal in a way. It may help direct the signal either to the phone or away. Either way, this is still not advisable to do. There are exposed components like antenna interfaces that could be damaged.
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Gray are they protected when you peel off the black cover like he suggested? I havent had a need to pull that off. So I dont know if its bare under there or not.
sent from my Provari with a mini rda!
Yep. They are like flex cables.
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So does this actually work or not? I'm not gonna chance severing network connections with tinfoil if it doesn't lol
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It works just fine for me it will only sever the antennas if you take the back off a lot I've noticed a boost of about 3 bars
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Oh and if it doesn't work you can replace the housing on the phone cuz that has the antennas in it. The parts are on eBay for like $12-$15
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The housing is not a concern. It is the exposed antenna interfaces on the motherboard. If those get shorted in any way, you will never have a signal again.
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graydiggy said:
The housing is not a concern. It is the exposed antenna interfaces on the motherboard. If those get shorted in any way, you will never have a signal again.
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Click to expand...
Click to collapse
I haven't had a problem. The only way it could get shorted is if I actually attached metal to the contacts
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