Unable to update software (either through Kies & OTA) - Galaxy Note II Q&A, Help & Troubleshooting

Hi, I have a Note2 (n7100) for almost a month now and I cannot update its software to the latest which is 4.1.2.
My phone keeps saying that I already have the latest one but I still have the 4.1.1... I also installed Kies on my PC also shows that I have the latest firmware.
My phone is not rooted. Could please help me? Do I need to change some settings on it.

Not only you but many others also having this, likely this is from samsung server issue not on your device. Or may be your country have not received update yet.
Simply download latest ROM and flash using it Odin, really odin is much safer and stable then Kies.
you can get more info from my signature, read N7100 All in One.

dr.ketan said:
Not only you but many others also having this, likely this is from samsung server issue not on your device. Or may be your country have not received update yet.
Simply download latest ROM and flash using it Odin, really odin is much safer and stable then Kies.
you can get more info from my signature, read N7100 All in One.
Click to expand...
Click to collapse
Thanks for the reply. I would like to know where can I download the official firmware that fit to my phone? Can I use firmware based in Regions Supported: Austria, Belgium, France, Germany, Hungary, Italy, Spain, United Kingdom. OR I need to download a different one.
below is the information of my phone
Baseband version: N7100XXALJ2
Kernel version: 3.0.31-310959 [email protected] #1 SMP PREEMT
Build number : JRO03C.N7100XXALJ3
Hope to hear from you soon.
*** Using ODIN means just only update the firmware not rooting it? Because I do not want to root my phone. Just update it to the latest one.

Can you input here what you are getting by dialing *#1234#

minitokyo said:
Thanks for the reply. I would like to know where can I download the official firmware that fit to my phone? Can I use firmware based in Regions Supported: Austria, Belgium, France, Germany, Hungary, Italy, Spain, United Kingdom. OR I need to download a different one.
below is the information of my phone
Baseband version: N7100XXALJ2
Kernel version: 3.0.31-310959 [email protected] #1 SMP PREEMT
Build number : JRO03C.N7100XXALJ3
Hope to hear from you soon.
*** Using ODIN means just only update the firmware not rooting it? Because I do not want to root my phone. Just update it to the latest one.
Click to expand...
Click to collapse
Search 'samsung update' using Google, download any note 2 firmware you desire... (Don't worry I flashed France firmware although my phone is from Korea, it works perfectly)
Flash the firmware using ODIN...
1. DOWNLOAD Note 2 firmware (any)
2. Extract the zip file (Firmware that you downloaded)
3. Open ODIN, browse the md5 file in PDA...
4. Flash it
Done, easy... This WILL NOT ROOT your device... DON'T WORRY!
GOOD LUCK
SORRY FOR MY BAD ENGLISH
Sent from my GT-N7100 using xda premium

Samsung Note2 unable to update
I have e same problem as minitokyo. I bought my note2 when 1st launched (1st batch), and software version is now 4.1.1. My phone is registered in Singapore with service provider Starhub. My phone runs on the generic platform instead of the service provider Starhub's platform . When i tried to update to 4.1.2 a few weeks ago, it says that i have "have the latest software installed". I just cant get it updated via phone (ota) or via computer (kies). I called Samsung , they cant explain too, other than offering to reset my phone to factory settings , which will erase all my data, so i do not want that. Until today, .i also cannot update. Where is the problem ?

Related

[Q] Help with stock firmware!

Hello,
I am grom Cyprus and the 4.1.2 update was released in April but i have my phone rooted and am stuck on an older firmware, i have the firmware with build number N7100XXDMB2 and i want to upgrade on dmb6? Any clues where i can find the formware and flash it?
pantapanta1 said:
Hello,
I am grom Cyprus and the 4.1.2 update was released in April but i have my phone rooted and am stuck on an older firmware, i have the firmware with build number N7100XXDMB2 and i want to upgrade on dmb6? Any clues where i can find the formware and flash it?
Click to expand...
Click to collapse
Check this out:
http://forum.xda-developers.com/showthread.php?t=1896696
AFAIK for cyprus, you have latest ROM(DMB2) installed, no dmb6 for cyprus there.
Though you can update latest ROM for other country. look to thread as @glevitan said you above.

[Q] Please Help a Noob out

Hi,
I attempted to put a stock rom back on the phone and then re-root.
I found a link for the stock rom whick matched my Build number and using ODIN it successfully installed.
Main issue I had previous was that I could not load into the Android recovery screen which I now can do.
When the phone booted up I was very surprised to see a "Orange mobile" splash screen and also the addition of loads of Orange Apps? Which I've now disabled. Could be A French ROM?
How can I get a Stock rom without any Mobile operator Bloatware and get rid of that Splash screen?
I don't understand most of the details related to my model number but it appears they have changed slightly.
Here's the list;
Model no. GT-N7100
Android version 4.1.2
Baseband version N7100BVDMF2
Kernel version 3.031-107214 [email protected]#1
SMP PREEMPT Sat Jun1 12.22.20 KST 2013
Build number JZ054K.N7100XXDMF1
I have also downloaded the Samsung galaxy note2 toolkit but cannot find my model numbers as it's not shown within the ranges.
Build numbers available between DMA3 - DMC1. does that make a difference.
Any help or advice would be appreciated.
Thanks
If you want an unbranded stock Rom for your region, go to sammobile.com and grab the latest firmware for the n7100, region code united kingdom btu. The btu bit denotes its unbranded and for the UK.
-- Sent from the mighty Note 2 --
Latest Stock firmware
Gags111 said:
Hi,
I attempted to put a stock rom back on the phone and then re-root.
I found a link for the stock rom whick matched my Build number and using ODIN it successfully installed.
Main issue I had previous was that I could not load into the Android recovery screen which I now can do.
When the phone booted up I was very surprised to see a "Orange mobile" splash screen and also the addition of loads of Orange Apps? Which I've now disabled. Could be A French ROM?
How can I get a Stock rom without any Mobile operator Bloatware and get rid of that Splash screen?
I don't understand most of the details related to my model number but it appears they have changed slightly.
Here's the list;
Model no. GT-N7100
Android version 4.1.2
Baseband version N7100BVDMF2
Kernel version 3.031-107214 [email protected]#1
SMP PREEMPT Sat Jun1 12.22.20 KST 2013
Build number JZ054K.N7100XXDMF1
I have also downloaded the Samsung galaxy note2 toolkit but cannot find my model numbers as it's not shown within the ranges.
Build numbers available between DMA3 - DMC1. does that make a difference.
Any help or advice would be appreciated.
Thanks
Click to expand...
Click to collapse
Hello,
Orange is a french operator,here is a link for BTU(n7100XXDME6)[stock firmware]:http://hotfile.com/dl/229489883/6643261/BTU-N7100XXDME6-20130603102621.zip.html
Hope this help
Thanks
Thanks, I found it virtually straight away after creating my post last night.(as they say ,the informations out there, you just gotta know where to look!).I chose that one(French rom) on Sammobile as the build numbers where the same.! should of researched first
Thanks for the link.
I've just installed the stock ROM and all went well.
One issue or may not be is that when i go to About Device-Software update-check for updates and press nothin happens? Isn't it suppose to say Your device is already upto date?
Is there any links for a stable and most up to date version of Twrp recovery?
So Now i will try re-rooting again. I think I am going to try Twrp recovery after looking at a few forums.
Also I have seen people tap the Android version button(in About device) and the Jelly Bean wallpaper comes up but in my about device its all greyed out?
Anyway thanks again for the Help it was Greatly appreciated.
Thanks
dr.m0x said:
If you want an unbranded stock Rom for your region, go to sammobile.com and grab the latest firmware for the n7100, region code united kingdom btu. The btu bit denotes its unbranded and for the UK.
-- Sent from the mighty Note 2 --
Click to expand...
Click to collapse
Thanks very much. All up and running now, now its time to re-root

Can I uppgrade with any firmwire? Note 2?

Hi all.
I just got a Note 2, N7100, and have a couple of things I'm wondering about.
First some information:
Bootloader Version:
N7100XXUEMK9
PDA Version:
N7100xxuemk9
Csc Version:
N7100XXEMK4.
I saw in the offical thread for 4.4.2, that some one was talking about mk4 and so, which is it?
The bootloader is unlocked, right?
Some thing I need to no about the basebands?
Can I chose a firmware on sammobile and download it from say turkey?
With Best regards Bobin
No need to unlock bootloader or anything like that. Just go to sam mobile and download any ROM for your model (N7100) it doesn't matter which country they all work and have all languages, even though it is best to use as close as possible or exact country because of the MODEM.... Just flash it through ODIN.
If you are downloading from SamMobile, make sure the roms are XXU
XXUE are location ROMs, and they will drain your battery.

[Q] Install 4.4.2 from Sammobile manually

Hi All,
Got a small question about upgrading my S4Mini (GT-I9195 LTE) from 4.2.2 to 4.4.2.
At the moment my phone is on stock-rom which is 4.2.2 , when i check for 'updates' it says, 'latest updates already installed'.
Also when connecting to 'Kies' , the program says latest firmware already installed..
However when i check the Sammobile website for the GT-I9195 Model there are newer firmware's showing up , Android 4.4.2, but it depends on the country if the firmware is already at 4.4.2.
For the Netherlands, where i'm from, this one is available :
Model: GT-I9195
Model name: GALAXY S4 mini LTE
Country: Netherlands (Vodafone)
Version: Android 4.4.2
Changelist: 1646188
Build date: Tue, 27 May 2014 08:17:05 +0000
Product Code: VDF
PDA: I9195XXUCNEA
CSC: I9195VFGCNE4
MODEM: I9195XXUCNEA
However, i'm not with Vodafone as a provider, would that be a problem ?
When i check my phone specs, this is what i get:
AP: I9195XXUBNB3
CP: I9195XXUBNB3
CSC: I9195PHNBND1
Can i just install android 4.4.2 from Sammobile without any problem ?
Thanks in advance.
Mascarponi said:
Hi All,
Got a small question about upgrading my S4Mini (GT-I9195 LTE) from 4.2.2 to 4.4.2.
At the moment my phone is on stock-rom which is 4.2.2 , when i check for 'updates' it says, 'latest updates already installed'.
Also when connecting to 'Kies' , the program says latest firmware already installed..
However when i check the Sammobile website for the GT-I9195 Model there are newer firmware's showing up , Android 4.4.2, but it depends on the country if the firmware is already at 4.4.2.
For the Netherlands, where i'm from, this one is available :
Model: GT-I9195
Model name: GALAXY S4 mini LTE
Country: Netherlands (Vodafone)
Version: Android 4.4.2
Changelist: 1646188
Build date: Tue, 27 May 2014 08:17:05 +0000
Product Code: VDF
PDA: I9195XXUCNEA
CSC: I9195VFGCNE4
MODEM: I9195XXUCNEA
However, i'm not with Vodafone as a provider, would that be a problem ?
When i check my phone specs, this is what i get:
AP: I9195XXUBNB3
CP: I9195XXUBNB3
CSC: I9195PHNBND1
Can i just install android 4.4.2 from Sammobile without any problem ?
Thanks in advance.
Click to expand...
Click to collapse
Network/carrier specific firmware may have custom software or setting for the ROM, it better to find some other model that are as close to your phone's spec as possible to avoid any potential problem.
As if your phone has Know, it would trigger Know if you don't update via the official way.
TNCS said:
Network/carrier specific firmware may have custom software or setting for the ROM, it better to find some other model that are as close to your phone's spec as possible to avoid any potential problem.
As if your phone has Know, it would trigger Know if you don't update via the official way.
Click to expand...
Click to collapse
Hi, thanks for your answer.
Knox-flag is already triggered on my phone, but because i had to sent it back to shop for maintenance they reset it back to factory settings (android 4.2.2.)
However, i don't get it the way Samsung is updating the phone's. It's said that 4.4.2 is out for S4Mini , however when i'm searching for my device on Sammobile (I9195XXUBNB3), it still says 4.2.2.
Should I wait with updating, or what else ?
Mascarponi said:
Hi, thanks for your answer.
Knox-flag is already triggered on my phone, but because i had to sent it back to shop for maintenance they reset it back to factory settings (android 4.2.2.)
However, i don't get it the way Samsung is updating the phone's. It's said that 4.4.2 is out for S4Mini , however when i'm searching for my device on Sammobile (I9195XXUBNB3), it still says 4.2.2.
Should I wait with updating, or what else ?
Click to expand...
Click to collapse
That depends entirely on you... If you wish to preserve the warranty and keep the KNOX, than don't. If you can't wait and don't get bother by KNOX or warranty than go for it.
LOL, too tired, I just realize I keep typing KNOX as 'know'...
TNCS said:
That depends entirely on you... If you wish to preserve the warranty and keep the KNOX, than don't. If you can't wait and don't get bother by KNOX or warranty than go for it.
LOL, too tired, I just realize I keep typing KNOX as 'know'...
Click to expand...
Click to collapse
I just typed that my KNOX warranty is already void, it's triggerd 0x1.
I'm now just wondering what the best way is for me to update to stock 4.4.2...i'm confused with al the stock-roms that have 4.4.2 for S4Mini on Sammobile.
Mascarponi said:
I just typed that my KNOX warranty is already void, it's triggerd 0x1.
I'm now just wondering what the best way is for me to update to stock 4.4.2...i'm confused with al the stock-roms that have 4.4.2 for S4Mini on Sammobile.
Click to expand...
Click to collapse
All the ROM listed on Smmmobile is for different region. And I would also expect there won't be a 4.4.2 for your specific phone since you've check via Kies. So you need to find a phone from another region that are same spec as yours - band, function, etc and prefer not a carrier/network model.
Alternatively you can go for the custom KK ROM here.
TNCS said:
All the ROM listed on Smmmobile is for different region. And I would also expect there won't be a 4.4.2 for your specific phone since you've check via Kies. So you need to find a phone from another region that are same spec as yours - band, function, etc and prefer not a carrier/network model.
Alternatively you can go for the custom KK ROM here.
Click to expand...
Click to collapse
O.k..that is right

correct region?

Hello! I planning to flash a newer version of my android
don't know what region I should choose
things you need to know:
device: samsung galaxy S4 mini (GT-I9195)
I'm from Sweden
note: looking for correct region for my country... also would be great if you can give me the link for correct fw
thank you!
Sooux said:
Hello! I planning to flash a newer version of my android
don't know what region I should choose
things you need to know:
device: samsung galaxy S4 mini (GT-I9195)
I'm from Sweden
note: looking for correct region for my country... also would be great if you can give me the link for correct fw
thank you!
Click to expand...
Click to collapse
Check the installed firmware version under "Settings --> About phone", post the version here and I can get you the link for the latest available firmware.
LS.xD said:
Check the installed firmware version under "Settings --> About phone", post the version here and I can get you the link for the latest available firmware.
Click to expand...
Click to collapse
current Android version: 4.2.2
baseband version: I9195XXUBNB3
Sooux said:
current Android version: 4.2.2
baseband version: I9195XXUBNB3
Click to expand...
Click to collapse
Thats not specific enough as too many regions with the same firmware version are available. You can use Phone INFO - Samsung to read out
region code / country
Latest official Android is 4.4.2
firmware I9195XXUCNK1 can be flashed (instaled) using ODIN.
LS.xD said:
Check the installed firmware version under "Settings --> About phone", post the version here and I can get you the link for the latest available firmware.
Click to expand...
Click to collapse
Model number SCH-I435L
Baseband version I435LWWUBNK1
Build number KOT49H.I435LWWUBNK1
Hardware version I435L.05
Would you help find the stock rom that can be flashed with odin?
blackrabit said:
Model number SCH-I435L
Baseband version I435LWWUBNK1
Build number KOT49H.I435LWWUBNK1
Hardware version I435L.05
Would you help find the stock rom that can be flashed with odin?
Click to expand...
Click to collapse
I can't find any valuable informations about your device. SCH-I435 is Verizon's S4 mini. Which carrier is the I435L?
Sooux said:
Hello! I planning to flash a newer version of my android
don't know what region I should choose
things you need to know:
device: samsung galaxy S4 mini (GT-I9195)
I'm from Sweden
note: looking for correct region for my country... also would be great if you can give me the link for correct fw
thank you!
Click to expand...
Click to collapse
1. In ONE ROM you have MORE THAN ONE COUNTRY
2. By flashing rom, recovery, rooting the phone it is possible to loose warranty or bricking the phone.
3. You can follow these steps:
- Download the rom (firmware) acording to your country from samfirmware or sam-updates websiet.
example 1: http://www.sammobile.com/firmwares/database/GT-I9195/SWC/
example 2: http://www.sammobile.com/firmwares/database/GT-I9195/AUT/
In that Rom there will also be country like HU, DE, IT, FR and so on.
The software/rom will "take" the CSC for choosing if is a O2 or an ITM or Vodaphone or Verizon etc. after flashing it.
So, you need to change CSC, if you wish to swich from IT to DE for example, and that CSC to be contained into the ROM.
But to change CSC you need root, as far as I can see.
Read here: http://forum.xda-developers.com/showthread.php?t=2751192
section " - How to change CSC? "
I hope it helps.
You will not have any problem flashing different region.
Mine was panama Latin America, but I've flashed Russia, India, Germany, different carrier for my country and all worked fine.
LS.xD said:
I can't find any valuable informations about your device. SCH-I435 is Verizon's S4 mini. Which carrier is the I435L?
Click to expand...
Click to collapse
It appeared in samsung's official website and seems to be sold without contract.
It has almost the same hardware to I435.
blackrabit said:
It appeared in samsung's official website and seems to be sold without contract.
It has almost the same hardware to I435.
Click to expand...
Click to collapse
The phone is not listed as SCH-I435L. The firmware version on Samsung's website is SCH-I435ZKAXAR, search engine shows I435"L"... in title but its not listed anywhere on the Samsung website. If you click on "retailer" online or locally you won't get listed any shops selling this model. The common sources for Samsung firmware don't provide any downloads. Its as the phone doesn't exist. Only option left is to contact Samsung's customer care.
It doesn't matter which region you choose.
LS.xD said:
The phone is not listed as SCH-I435L. The firmware version on Samsung's website is SCH-I435ZKAXAR, search engine shows I435"L"... in title but its not listed anywhere on the Samsung website. If you click on "retailer" online or locally you won't get listed any shops selling this model. The common sources for Samsung firmware don't provide any downloads. Its as the phone doesn't exist. Only option left is to contact Samsung's customer care.
Click to expand...
Click to collapse
Maybe contacting samsung's customer care is ultimate way. The i435L does exist cuz I abtained the firmware version from an ebay's seller.
i found a correct rom but...
The rom has same version i got now (4.2.2)... will something happen if I flash a rom that has same version?

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