Develop Bugs

[Q] Dropped my phone screen cracked

Phone was two feet from the floor. Dropped. Screen is cracked. Im not on any insurance currently. Whats the best and cheapest way to get it repaired or replaced? Thanks

Take it to a local repair shop. Unless your capable of replacing it yourself then Amazon is your best friend. IMHO taking it in somewhere is what I would do.
Sent from my SGH-T989 using Tapatalk

The screen and digitizer are both 1 piece. You can only buy the super amoled screen from samsung. you will have to send it to them I believe the cost is about 150 dollars
Sent from my SGH-T989 using XDA App

shehrammajid said:
The screen and digitizer are both 1 piece. You can only buy the super amoled screen from samsung. you will have to send it to them I believe the cost is about 150 dollars
Sent from my SGH-T989 using XDA App
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How?
Sent from my SGH-T989 using xda premium

Call the galaxy s Support line. Just google the number. You will have to send the phone in. I'm not sure, but I think the 150 includes labor. There was another thread about a person who did the same thing. More details there. I'm in my phone, but if I find the thread ill pit up a link here.
Sent from my SGH-T989 using XDA App

Found it..all the information is pretty much in the first post
http://forum.xda-developers.com/showthread.php?t=1350225
Sent from my SGH-T989 using XDA App

Always sad to see this happen!

does this phone not have gorilla glass? Or is that just the international version? I dropped my phone last night out of my car but luckily the leather case it was in protected it from any damage.

The gorilla glass is scratch proof, not crack proof.

I stepped on my phone and the screen cracked. What the hell Samsung and gorilla glass

jim93 said:
I stepped on my phone and the screen cracked. What the hell Samsung and gorilla glass
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you stepped on it? Well, no wonder it broke lmao
Sent from my SGH-T989 using xda premium

That's why you need a soft case. It even saved my HD2 when I dropped from about 1 meter (and stepped on it!!!).
It got some scratches on the cam, but the screen saved.

Why not just call T-Mobile and have them send you a replacement?
I accidentally got candle wax on my screen which left a permanent mark that was rough to the touch. I tried everything to remove it, even a razor blade, but nothing worked. I don't have insurance either but I called T-Mobile and told them the story. After paying $120 they sent me a replacement. If you can go this route it will probably be cheaper and faster than going through Samsung. I was pretty pleased with the outcome through T-Mobile.

iloveandroid16 said:
Its not even scratch proof because after the first 3 days i had 2 scratches...
Sent from my SGH-T989 using Tapatalk
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Every glass has its weak spots. I am running without a screen protector for 3 weeks now and my phone has been through hell (keys, dropped, etc...) The sides are clean because of my TPU case and the screen is still like brand new. No scratches at all

Kid Poker said:
The gorilla glass is scratch proof, not crack proof.
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Wrong. It's not scratch proof either, it's scratch resistant. You can definitely still scratch gorilla glass without really trying (phone in pocket with keys for example)
Sent from my SGH-T989 using xda premium

This phone even though has textured back is more slippery than my old vibrant from the smooth round bezel... I almost dropped mine a few times.
Sent from my SGH-T989 using XDA App

I have dropped mine like 6 or 8 times. I have a body glove case and when it hits the ground the case explodes apart. But for some miraculous reason the screen has not cracked,yet.

billydroid said:
I have dropped mine like 6 or 8 times. I have a body glove case and when it hits the ground the case explodes apart. But for some miraculous reason the screen has not cracked,yet.
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All the impact and momentum transferred into making your case explode instead of making your phone/screen explode.
---------- Post added at 10:57 PM ---------- Previous post was at 10:56 PM ----------
Towle said:
Wrong. It's not scratch proof either, it's scratch resistant. You can definitely still scratch gorilla glass without really trying (phone in pocket with keys for example)
Sent from my SGH-T989 using xda premium
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Regardless of whatever it is... one thing it's not is bullet proof...

easy. Call T-mobile add the insurance and after like a week go to local store for replacement

You can only add insurance within the 14 days from purchase or 30 days in some states. After that you are sol.
NICEGYPT said:
easy. Call T-mobile add the insurance and after like a week go to local store for replacement
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Sent from my SGH-T989 using XDA App

Screen protectors from VZW store

So I am terrified of scratching my screen so i went into the VZW store today and got their anti glare screen protector. I've never put one on, or used one, so they did it for me. They didn't do that bad of a job, there's some loose spots around the edges, but I was more disappointed by how the screen looks now. You can definitely see the protector, even more so during white or light colored backgrounds/apps.
This is fine for now, as at least im protected, but can anyone recommend one that doesn't do this? I'm not familiar with them as this is my first time.... but i want my screen to be beautiful again!

I don't think you need a screen protector. The screen isn't Gorilla Glass, but I'm sure it's right near it in quality.

There's a bunch of people who already scratched their screens...
Sent from my Galaxy Nexus using xda premium

Can someone move this, wrong forum

Verizon sells two types of screen protectors
1. Antiglare protector
2. Clear protector
I suspect that you got the antiglare protector from your store. The upside to this one is that it cuts glare, has a smoother slide but can affect visibility of on screen apps like you notice.
Go back and buy the clear protector as I have no issues with it. if you think you may have problems putting it on yourself, then you can always pay 2x the price for a single Zagg protector in your local mall.
Good luck

i also got the anti glare one from verizon but the grainy/static look is starting to bug me im thinking of just using the phone naked

PaulG1488 said:
i also got the anti glare one from verizon but the grainy/static look is starting to bug me im thinking of just using the phone naked
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The grainy-ness really cheapens the screen. I would suggest going and buying a better screen protector. That's what I'm doing. Not going naked for a few months.

I as well got the anti-glare screen protector at the Verizon store and I hate it, I can't admire the screen because it looks like crap with the screen protector on. I went to the Clear Coat screen protector stand at my local mall and they said they should have protectors for the Galaxy Nexus in about a week and I plan to just do that instead of living with this anti-glare crap.

I'm going to order a replacement one on Amazon tomorrow, any suggestions? I don't want one that has to be wet to apply. I don't want to even know its there...

Are you sure this isn't gorilla glass? I had the Nexus S4G and the Epic 4G and the Epic Touch 4G. Non of these phone ever got scratched. There was a thread describing what it would take to scratch the gorilla glass but I can't find it.
Sent from my Galaxy Nexus using xda premium

ptfdmedic said:
Are you sure this isn't gorilla glass? I had the Nexus S4G and the Epic 4G and the Epic Touch 4G. Non of these phone ever got scratched. There was a thread describing what it would take to scratch the gorilla glass but I can't find it.
Sent from my Galaxy Nexus using xda premium
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It's not Gorilla Glass but it is a reinforced glass. It would be extremely tough to scratch this screen.

sn0warmy said:
It's not Gorilla Glass but it is a reinforced glass. It would be extremely tough to scratch this screen.
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do a quick search theres several people who have already scratched it just from putting it in their pockets

This glass is SOFT, and scratches very easily. I baby all of my phones, and I managed to get 3 minor scratches in a mere 3 weeks. My OG Droid and Nexus S went a year each with no problems. I hate screen protectors, but I ended up getting one because again...this glass is SOFT. I have the regular Verizon one, and I'm quite happy with it.
Sent from my Galaxy Nexus using xda premium

nyijedi said:
This glass is SOFT, and scratches very easily. I baby all of my phones, and I managed to get 3 minor scratches in a mere 3 weeks. My OG Droid and Nexus S went a year each with no problems. I hate screen protectors, but I ended up getting one because again...this glass is SOFT. I have the regular Verizon one, and I'm quite happy with it.
Sent from my Galaxy Nexus using xda premium
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Antiglare or normal?
Sent from my Galaxy Nexus using xda premium

DroidHam said:
Antiglare or normal?
Sent from my Galaxy Nexus using xda premium
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It has to be normal because the anti glare is garbage i really wanna rip mine off as i type his lol

PaulG1488 said:
It has to be normal because the anti glare is garbage i really wanna rip mine off as i type his lol
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Yes, it's the normal, not the anti glare. I'm surprised at how clear they are. I bought it as a temporary solution, but I'm pretty sure I'm just going to keep it. It looks and feels great.
Sent from my Galaxy Nexus using xda premium

Nice, think I'll be able to return my antiglares for the normal? I dont want to pay again.
Sent from my Galaxy Nexus using xda premium

DroidHam said:
Nice, think I'll be able to return my antiglares for the normal? I dont want to pay again.
Sent from my Galaxy Nexus using xda premium
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If it's a corporate store, I think you have a shot. Just tell them that you didn't want the antiglare in the first place and it ruins the phone. If it's one of those authorized dealers, I doubt they exchange it.
Sent from my Galaxy Nexus using xda premium

nyijedi said:
If it's a corporate store, I think you have a shot. Just tell them that you didn't want the antiglare in the first place and it ruins the phone. If it's one of those authorized dealers, I doubt they exchange it.
Sent from my Galaxy Nexus using xda premium
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Its corporate, I'm going to try tomorrow.
Sent from my Galaxy Nexus using xda premium

DroidHam said:
Its corporate, I'm going to try tomorrow.
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Please do and update what happens im pretty sure im goin to give it a shot myself ad well

To use screen protector or not???

So I'm debating on whether or not I should use a screen protector on my S3. With the new gorilla glass is it necessary?
What are all of you doing??
Sent from my SCH-I535 using xda app-developers app

I think it's personal preference I bought a screen protector and I am using mine. It depends how well you take care of your phone. Get a cheap one off of amazon or eBay and see if you like it
Sent from my SPH-L710 using xda app-developers app

i take care of my phones so i will not be using a protector. I never have. I took my X2 to the extremes once i activated my s3 and it was difficult to actually scratch the screen.
hoping this holds up equally well. I did by a sleeve for the phone though.

At first I didn't plan on using one, but I did end up trying a wet apply protector and I'm liking it ok. The Gorilla glass seems pretty resilient, and there are videos on youtube of people taking keys, razors, knives etc to the screen with no scratches but the last thing you want is a scratched up display.

Come on guys, there has been threads about this
Sent from my SGH-T999

I have one. It's a cheap insurance for your phone
Sent from my GT-I9300 using Tapatalk 2

Using an hd one. It needs something.
Sent from my SCH-I535 using Tapatalk 2

I have a My Touch 4G Slide. I hate the long name.
I have been using it for over a year now and it has a few very slight scratches. It has Gorilla Glass.
Now about the videos on YouTube: They all use metal that is not so sharp. I would like to see how the glass stands up to a single grain of sand, dirt or rock fragment.
I'm a mechanic and work in a rough environment. I get dirt and grease on it all the time but I don't purposely scratch it.
My 4G was a replacement for the G2 I had for almost a year before and did use a Zagg and it got dirty within a month and the free replacements for life cost $6 to ship them.
I'll have my S3 this week and don't plan to use a protector. I don't think that a screen protector can save it from a direct hit. Since the majority of the surface is non screen, I am considering a case to spread out the impact damage if I drop it, which is more likely to break the screen.
My opinion is non scientific and is from limited experience.

The Verizon guy installed one for me and its working fine. I wasn't gonna put one on but I do like it.
Sent from my SCH-I535 using xda app-developers app

mpetruzz said:
So I'm debating on whether or not I should use a screen protector on my S3. With the new gorilla glass is it necessary?
What are all of you doing??
Sent from my SCH-I535 using xda app-developers app
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I think there are many debait about this, it's up to you, and as said many times gorilla glass is not future proof it will get scratched easily, forget about keys and coins, just get some sand and try it out.

There has been some discussion on this. There are also some threads about individual screen protectors. Look here.
http://forum.xda-developers.com/showthread.php?t=1780400
Sent str8 from my half eaten Banilla Ice Cream Samich

Amzer shatterproof screen protector

I have been hearing a lot of cases when our Galaxy SIII's screen has shattered when dropped that too not from a height. Then i heard of AMZER's shatter proof series and i pre-ordered it 3 days ago. Now my case protector has arrived and it is the toughest screen protector i have ever used. I was so lucky that i bought it on time. It was dropped by a kid with face on and nothing happened. This one is really tough guys.
Check this http://www.amzer.com/Amzer-ShatterP...-for-Samsung-GALAXY-S-III-GT-I9300-P94905.htm

It's definitely scratch proof, but shatter proof?

Yes I agree with the OP - knocked my sgs3 off and it hit the corner of the table and then floor - screen first - i have cracked by display on the sensation in a similar situation - this time not even a scratch and this thing sticks right on! Solid stuff here - will post a review later on! must order it guys only 29 bucks!

How is this different then the zagg hd?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Andrew_han said:
How is this different then the zagg hd?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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If it doesn't suck completely after 2 weeks it is better.

i have the verizon protector on mine, which doesnt go all the way to the edge, but when mine cracked, it rounded it self off when it ran under the screen protector and turned around like "ohh can't go that way" lol https://sphotos-a.xx.fbcdn.net/hphotos-snc7/s720x720/386262_10151093476528557_832449593_n.jpg

hmmm this looks interesting. is this screen protector curved to match the glass? thanks.

thacounty said:
If it doesn't suck completely after 2 weeks it is better.
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Ive had mine on for over a month now and it still looks and feels great

Andrew_han said:
Ive had mine on for over a month now and it still looks and feels great
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Mine has indentions that are inexcusable. It is ridiculous. I have seen it before, but this is really bad.

How does this screen protector feel? Is it pretty smooth and does it have that orange peel effect?

Use that lifetime warranty to get a new one, mine has been amazing
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

The coverage for my S3 is perfect to the millimeter the front sensors and camera also unhindered!
I just noticed on amzer's site they posted a few videos - you got to see them to believe them - i will ask you guys to dump zagg hd - i have used it and it feels super uneven, can't play temple run with it on - this is as smooth as the glass itself!
have a see:
Drill test:
Hammer test:

Andrew_han said:
Use that lifetime warranty to get a new one, mine has been amazing
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Know of a way to warranty without paying 3.99?

Looks awesome, but for $29.99? I rather get the Spectre Glass screen protector for the same price.

The hammer test link didn't work. I found a brick test. That's crazy. I don't understand how it is possible.
http://www.youtube.com/watch?v=pnqBqPfxnY4&feature=youtube_gdata_player
Sent from my SPH-L710 using Tapatalk 2

Drill is running in reverse. No wonder why it didn't hurt the phone.

Wasn't so impressed with the hammer or drill test BUT the brick test just baffles my mind. Hell, the corner of the brick even embedded itself into the damn thing and even tore n stayed stuck after peeling off the protector ? !

I have bad luck with dry installation lol.. Wonder if it will ever have a wet version
Sent from my SAMSUNG-SGH-I747 using xda premium

Wow so maybe it is worth the money then... like others I wasn't impressed with the weak hammer hits and the reversed drilling videos.
Sent from my SGH-I747M using xda app-developers app

waiters said:
I have bad luck with dry installation lol.. Wonder if it will ever have a wet version
Sent from my SAMSUNG-SGH-I747 using xda premium
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I thought it was a wet application ?

Anyone here replaced the Front Outer Glass only?

Asking to those who had a scratch on the screen and didn't wanna pay 200 odd bucks to replace the LCD and Digitizer, have you bought any of those third party front outer glass available on eBay for around 20 bucks? If you have done it, does the S Pen work, or is the glass Gorilla or just standard one?
I have a scratch on mine, very tiny, but it's in the middle of the phone, that's why it's irritating me, but I will no way spend 1/3 of the phone's price to replace the LCD and Digitizer especially when I believe the LCD is not scratched as it is not deep.
Thanks in advance.

I would live with it if I were you. It is highly likely that no matter how skilled, you will end up with some imperfection that will be just as bad as the scratch. You will also void your warranty. For a small scratch it isn't worth the money or time when you can't be guaranteed of a perfect result. Also consider that the cheap eBay screens are usually not genuine and probably not even gorilla glass so will scratch up more easily leaving you worse off than you are now.
Sent from my GT-N7105 using xda premium

I wouldn't suggest changing the glass for a scratch. Alternatively, you could just get a glass screen protector that covers the entire front glass; it will hide the scratch, and its glass!
However, if you do still decide to go along with changing the screen then check the link below on my signature.
Sent from my GT-N7100 using xda app-developers app

jmpmjmpm said:
I would live with it if I were you. It is highly likely that no matter how skilled, you will end up with some imperfection that will be just as bad as the scratch. You will also void your warranty. For a small scratch it isn't worth the money or time when you can't be guaranteed of a perfect result. Also consider that the cheap eBay screens are usually not genuine and probably not even gorilla glass so will scratch up more easily leaving you worse off than you are now.
Sent from my GT-N7105 using xda premium
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Hmm! I would not do it by myself. Was thinking about a professional.
And I highly doubt the front glass is Gorilla.
bushako said:
I wouldn't suggest changing the glass for a scratch. Alternatively, you could just get a glass screen protector that covers the entire front glass; it will hide the scratch, and its glass!
However, if you do still decide to go along with changing the screen then check the link below on my signature.
Sent from my GT-N7100 using xda app-developers app
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Yeah, thanks. I have heard that some screen protectors do make some tiny scratches invisible, maybe it's right, protectors like Martinfield or something, don't remember the name exactly. You have any advice, brands with a link would be appreciated.
And thanks for the link on your siggy.
PS: Didn't notice that you mentioned Glass protectors! Well won't that make the screen less responsive or something? Will the S Pen work as it does normally? Honestly I don't have any idea or even heard of Glass protectors for Note 2.

jujuburi said:
And I highly doubt the front glass is Gorilla.
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Your joking right? http://en.m.wikipedia.org/wiki/List_of_devices_with_Gorilla_Glass
Sent from my GT-N7105 using xda premium

jmpmjmpm said:
Your joking right? http://en.m.wikipedia.org/wiki/List_of_devices_with_Gorilla_Glass
Sent from my GT-N7105 using xda premium
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No, absolutely not.
http://www.gsmarena.com/samsung_galaxy_note_ii_n7100-4854.php
http://www.phonearena.com/phones/Samsung-GALAXY-Note-II_id7254
http://www.corninggorillaglass.com/products-with-gorilla/samsung

jujuburi said:
No, absolutely not.
http://www.gsmarena.com/samsung_galaxy_note_ii_n7100-4854.php
http://www.phonearena.com/phones/Samsung-GALAXY-Note-II_id7254
http://www.corninggorillaglass.com/products-with-gorilla/samsung
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I'm sorry your links prove what?
It has been widely debated. The note 2 has gorilla glass 2 as my link PROVES. You think you know so much and ask noob questions about changing a screen! :banghead:
Sent from my GT-N7105 using xda premium

Mate Wiki isn't "proof" for anything. It's the last reliable source if anything.
I think it probably has GG to be honest, because otherwise I'm not sure how it even passes the moderate scratch tests - if it's plain glass surely it should immediately scratch? And even S3's with Gorilla glass could scratch like crazy if a grain of sand gets in there.

jmpmjmpm said:
I'm sorry your links prove what?
It has been widely debated. The note 2 has gorilla glass 2 as my link PROVES. You think you know so much and ask noob questions about changing a screen! :banghead:
Sent from my GT-N7105 using xda premium
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My links say that Note 2 does NOT have Gorilla Glass. Say, not prove. You might be a Samsung fanboy, but I am not. Why sites like GSMArena, Phonearena, Corning doesn't mention that it has GG? They don't have any personal problem with Note 2, so?
And what's that 'so much knowing thing', are you a kid or what?

jujuburi said:
My links say that Note 2 does NOT have Gorilla Glass. Say, not prove. You might be a Samsung fanboy, but I am not. Why sites like GSMArena, Phonearena, Corning doesn't mention that it has GG? They don't have any personal problem with Note 2, so?
And what's that 'so much knowing thing', are you a kid or what?
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Samsung and corning already said early on they wouldn't confirm as they were under some sort of NDA agreement
Only a fool would believe a flagship device like the note 2 doesn't use "gorilla glass" or some other aluminosilicate equivalent.
Samsung fanboy? LOL I will pit my line up of devices over yours anyday
Enjoy your scratched up non aluminosilicate screen
Sent from my GT-N7105 using xda premium

Okay, so what about those sites? They have some agreements too?
And yes, I am fool, but I believe what I see, unlike you, who depends on flagship device and those craps.

jmpmjmpm said:
Samsung and corning already said early on they wouldn't confirm as they were under some sort of NDA agreement
Only a fool would believe a flagship device like the note 2 doesn't use "gorilla glass" or some other aluminosilicate equivalent.
Samsung fanboy? LOL I will pit my line up of devices over yours anyday
Enjoy your scratched up non aluminosilicate screen
Sent from my GT-N7105 using xda premium
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One the attack eh? Was your knowledge challenged?
Are you the type of person who always has to be correct? If you wanted to be 100% correct in your post I suggest you read up in writing etiquette or even behavioural science . Was a little harsh and very defensive.
This thread is going south.
Needless to mention, in the absence of any type of confirmation from Corning, you are more than likely right with your assumptions.
Hope you have a great day.
Sent from...... The Milky Way

jmpmjmpm said:
I'm sorry your links prove what?
It has been widely debated. The note 2 has gorilla glass 2 as my link PROVES. You think you know so much and ask noob questions about changing a screen! :banghead:
Sent from my GT-N7105 using xda premium
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Sigh.....xda is getting worse & worse. You're attitude sucks. Whether he is wrong or right, you need to show a little more respect....being correct, doesn't entitle you to be rude. I haven't looked at your profile, but your behaviour shows a level of immaturity that isn't helpful here.
Edit....which is a shame, because your first post was a good one.
Sent from my GT-N7100 using XDA Premium HD app

jujuburi said:
Hmm! I would not do it by myself. Was thinking about a professional.
And I highly doubt the front glass is Gorilla.
Yeah, thanks. I have heard that some screen protectors do make some tiny scratches invisible, maybe it's right, protectors like Martinfield or something, don't remember the name exactly. You have any advice, brands with a link would be appreciated.
And thanks for the link on your siggy.
PS: Didn't notice that you mentioned Glass protectors! Well won't that make the screen less responsive or something? Will the S Pen work as it does normally? Honestly I don't have any idea or even heard of Glass protectors for Note 2.
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Sooooo anyways, going back to the main topic here..For the screen protector just check here

bushako said:
Sooooo anyways, going back to the main topic here..For the screen protector just check here
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Yeah, thanks for dragging me back to ON topic.
Thanks for the link too, wish the shipping over here was not same as the product!