[Q] Missed texts and calls for 2 days.. how can I determine cause? - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Like the title says people called and texted me the past 2 days and I didn't realize until 5 minutes ago when I received several texts at once. My question is how can I tell what caused it? AT&T, hardware, or software (custom rom, tweaks, etc?)
EDIT: I texted people during this time and they received them but I did not receive their replies until just now

My old galaxy Note used to do the same thing. I talked to ATT but they said everything was OK and I flashed multiple ROMs to seek a solution with no avail... Even did it with stock roms... Flashed different modems and nothing... So it might be a phone hardware (antenna or something of the sort) I got rid of the Note and got my SG3 ...if its still under warranty get it swapped...
Its the only advice since it happened to me as well and hasn't happened in my S3 at all
Sent from my SGH-I747 using xda app-developers app

Anyone else have any ideas/feedback?

Happening to me too!
I have the same issue. The only way I know it has happened is when my family email's me and asks why I am not responding to their texts or calls. I have spoken to AT&T twice now. So far they had me go get a new sim card and claim they have sent things to my phone that *should* cure the problem. The last call was yesterday and I am waiting to see if it is fixed but I would bet against it. My phone is still under warranty and it if happens again, I will swap it out. They also wanted to get me to upgrade to Jelly Bean which I already have done hoping for a fix.
I have never had to swap out a defective phone. Will they send out a replacement and allow me to keep this phone until the replacement arrives or must I send mine in first? With this phone using a mini sim card, I do not have another phone I can use during the shipping time.

Related

2 dinc2's calling malfunction?

Got 2 dinc2's 2 weeks ago for daughter and son.
My daughters phone will occasionally receive a call that was placed to my son's phone. I personally happened once when I called him and she answered (wtf?) I hung up called right back and it went correctly. She has also said some of his friends calls are being routed to her.
Both phone ota gingerbread, both activated minutes apart. I am wondering if somehow the esn's are being mixed up at Verizon, but can't figure out why some calls go correctly as some don't.
Any ideas?
Sent from my Droid using XDA App
That is strange, it seems like that must be an issue with Verizon. I'd tell em about the issue and see what they have to say. Definitely not a common issue though, as far as I know.
Verizon has some finicky account management and provisioning systems. This is definitely not a common problem, but I could definitely believe it could happen.
Try calling *228 and press 1 on each device (this is the activation extension). If that doesn't solve the problem, contact Verizon.
Doh..
Didn't even think to *228...
Will do and report if problems keep at it
Sent from my Droid using XDA App

[Q] can you help with loss of signal

hello...i bought my sprint sg2 and had it activatde on verizon. i didnt feel comfortable doing it myself so i paid a guy on ebay to do it remotely. shortly after i noticed i would lose the signal. I would have the 4 bars with a triangle then it would go to the circle with the line through it. i rooted it using a method i found here that wasnt suppose to change anything other than rooting the phone. i contacted the seller and he did something to it; said it was fixed and blamed it on me rooting the phone.
the phone is still rooted but i havent done anything else and im still having the same problem. my gf called me several times and the phone never rang, i was sending her a texts around the same time so im not sure if thats a problem with verizon or not.
yesterday i couldnt keep a signal. i would have to call her back and would experience the same problem with my signal. this has occurred in places where i normally get a signal.
im not sure what to do...and help would be appreciated. do i need to change a prl or something?
Try different modem, if you have rooted your phone why don't you try custom Roms. They are far faster n all bloat free.
Sent from my GT-I9100 using xda premium
Thanks for your reply. To be honest Im scared. I had a captivate and had no problem doing it but the thing with bricking the phone seems to be more prevelant. also i was under the belief that if i installed a custom rom that i would need to reflash it to verizon....and i dont really want to pay the guy again

Texts arriving late? ATT bigwigs on the case - please chime in.

I've had a problem where texts sent to me sometimes arrive an hour later. During the times when I'm having this problem anyone who calls me will go straight to voicemail. Outgoing call and texts are not affected. Basically it's as if the phone 'spaces out' from the network on occasion
Other members have reported similar issues.
What is known so far is that: It's not the SIM, it's not a network or provisioning issue.
Is it the phone? Is it the ROM? That remains to be seen.
I've gotten in touch with someone at ATT who is agressively pursuing the issue.
What you can do to help is, if you are having this problem too, please post here. Mention what ROM & kernel you are running, which state you are in and any other relevant details so we can see if it's a widespread problem. It is especially interesting to see if anyone running unrooted stock has it. Otherwise it could be blamed on the user
DEVS weigh in here - is there any way rooting can affect the GSM radios in this way?
I have problems sending texts sometimes and sometime I randomly lose service and the only way to get it back is put it in airplane mode or reboot i ve had this happen on all roms even stock I'm in tooele and data speeds suck there
sent from INC3PTION V1 SGH-1927 (captivate glide)
I've had issues with call quality and texts not being delivered to one person, however I have not had any noticeable difficulties with other people, so I assumed it was an issue on their end. Perhaps not. I'm running stock rooted Android.
(They are also on AT&T.)
I've had this issue with AT&T since the days of Cingular. Makes me ::GLEE:: that my contract will be up in October, going to T-Mobile, unlimited everything (oh noes, data throttling at 2GB) for $65/month? Yes.
Also thoroughly documented here:
http://forum.xda-developers.com/showthread.php?t=1615761
I've had this issue with stock, Inception, and now OsiMood. I'm in KY. It seems that it'll randomly chooses to ignore all calls and texts for an hour or more, and when it finally decides to start working again, all those messages will show up at the same time and calls will start to ring through. People who call me claims that it rings on their end, so it seems like I'm just not answering the call, rather than going to straight to voicemail as if the phone was off, or out of service area.
~Azrael's Kiss~
Not quite the same
I had this issue with a moto bravo a while back where it would "send" the text but it would never make it past the network, also texts from phones wouldn't go through but I could receive AT&T texts (data usage, minutes left, email to text). Ended up taking about 3 days of talking to AT&T reps that finally did a hard reset of some sort and refreshed all the provisioning. The last tech I had spoke to told me it was because my phone was appearing registered on 2 different AP's (micro-cell / main tower) and that it wasn't de-registering from the micro-cell. Not sure if it helps any but it might give you a talking point for the AT&T techs who can seem less then helpful at times.
I've had the problem with stock and osimood. The problem isn't persistent, and Sometimes I think rebooting fixes the problem.
jlc0312 said:
I've had the problem with stock and osimood. The problem isn't persistent, and Sometimes I think rebooting fixes the problem.
Click to expand...
Click to collapse
Rebooting does tend to fix it. As does cycling through airplane mode for like 15 secs. But sometimes it'll go right back into that zombie state after a few minutes.
~Azrael's Kiss~
I've called ATT and talked to them and they say powering down the phone once a day is the only way to fix it... with a cdma network I never had a problem with texts or calls not goin through... as as far as stock or rooted my wifes phone is the one that does it the worse and hers is solid stock. Mines not to bad but I do get the problem with texts not comin in that much but very annoying when I pay almost 200 a month and the **** works half the time. Tends to get really frustratin
Sent from my SAMSUNG-SGH-I927 using XDA
For a while I had the problem of my captivate glide not ringing at all, but then the call gets forwarded to google voice and I see a missed call. This was pretty common until two weeks ago when I upgraded to ICS. It has not happened since.
Text messages always come through quickly. Occasionally the email-to-SMS gateway messages were delayed for about 10 hours, but I think it's been about a year since that happened, so I think they improved the reliability of that system.
I kind of blame the modem firmware (the curse of proprietary software). It have happened to me a lot whenever I am using Internet, and sometimes I receive the text immediately when I am online. I usually send text to myself to wake the cellular modem up.
Sent from my SGH-I927 using xda app-developers app
Dr. Mario said:
I kind of blame the modem firmware (the curse of proprietary software). It have happened to me a lot whenever I am using Internet, and sometimes I receive the text immediately when I am online. I usually send text to myself to wake the cellular modem up.
Sent from my SGH-I927 using xda app-developers app
Click to expand...
Click to collapse
I have the problem once in a while but its also a cause from my network provider as they are known for it and others I know have this problem on other phones.
Samsung SGH-i927:
CWMR Touch v4.0.0.1
Keyboard fix
Superuser 3.2r3 ARM Optimized
Samsung SGH-i897:
A work in progress…
Stock & Rooted (need kernel and update)
True. Unfortunately, there's way too much variables within the cellular networks, making it difficult to blame on who and what. Same with WiFi.
Sent from my SGH-I927 using xda app-developers app
I noticed this on my previous device (HTC Aria) and have noticed it on my Glide since I bought it last November. It happened long before I started rooting and putting on custom ROMs.
Sent from my Captivate Glide with ICS
I've had this problem on at&t when I had my Motorola back flip, and now also on my glide.
Also, the g/f has had the problem on her non smart phone.
It doesn't happen often, but it does happen.
It was happening a LOT during the time when at&t was upgrading their lines and equipment to deploy 4G in this area. (We've only had 4G a few months here)
In the past week, I've had it happen 3 times on my glide where I will get 8 - 14 copies of the same txt all at once, but the sender says they only sent it once.
This could just be bugs in the official ICS release from a couple weeks ago, idk.
Sent from my A500 using xda app-developers app
Really doubt it's the ICS. Either the modem firmware or the network systems. It bugs me a lot.
Sent from my SGH-I927 using xda app-developers app
Just had this happen to me again, for anyone keeping track. Sent a text message around noon sunday, target received at 10am today... still can't get ATT to let me out of my contract early without a $1xx fee, even tho my contract is up at the end of next month =(
L4T
O_O Seriously?
Sent from my SGH-I927 using xda app-developers app
FWIW, I'm on an MVNO that's on AT&T's network, but I'm using Google Voice for texting, and texts always arrive within seconds. I know that doesn't use the SMS system, but hell, I'm just trying to be helpful.
Isn't there a way to port your current number to a different carrier (i.e. Google) without breaking contract? I remember there being something like that, the stipulation being you had to pay some $$ in fees and get a new number (which you'd need for Voice forwarding anyway). Still a hell of a lot cheaper than an ETF.
I'm on straight talk which is mvno of att. It happens to me too.. stock, not rooted either
Sent from my SAMSUNG-SGH-I927 using Tapatalk 2

ESN Corruption on Galaxy Nexus GSM?

Just wondering if anyone with a GSM Galaxy Nexus ever had a their ESN get corrupted before. I had this phone for about a year, and decided to give it to a friend of mine for his birthday after from upgrading to the Nexus 4, and it was working fine for two weeks then a few days ago it just stopped working. It had this weird phantom airplane mode and all the settings was somehow wiped. This was on 100 percent stock. Only thing different was I had it on Straight Talk with the at&nt sim card and he ordered the tmobile versino because ST doesn't sell the att ones anymore. It worked fine till that problem happened. That was the first issue I had ever with that phone. I tried everything from wiping the cache partitions, and restoring the stock firmware and no change. Still had that airplane mode issue. So, I called customer support and thankfully I still had a month left of the warrenty thank god, so I talked to the tech support and what they told me to try didn't do anything. so, they told me to send it in. I guess the Original Problem: was the ANDROID - DATA SETTINGS CONFIGURATION - BASIC CONFIGURATION ISSUE, and they found:ESN CORRUPTED - WILL NOT CHARGE. This is from the email letter I got back with the tracking. Just wondering if anybody has had this issue before with a GSM version and what causes it. Im interested to find out. I tried looking and searching and found nothing for the GSM ESN, My friend is getting his replacement in today on his birthday, 6/6/13. Sorry for the long post. Just curious on what causes this issue. Thanks!
I don't think GSM devices have an ESN, that's only CDMA?
Sent from my Galaxy Nexus using Tapatalk 4 Beta
i found this !
http://www.youtube.com/watch?v=uug5O4-alTg
seems like its the same as IMEI being reset ?
My Nexus S did the same thing. Samsung refused to fix it under warranty. I was one of a few who had that problem in the NS community and there was never a solution found. If you do figure it out let me know. I flashed a rom one time that fixed it. I did a back up and when it rebooted it was gone and occasionally the IMEI would reappear.
Sent from my Galaxy Nexus using xda premium

Note 3 Missing Calls/Delayed Texts

I've searched around but i can't seem to find a solution. My note 3 is missing calls, and not notifying me. When someone calls it rings on their end but my note 3 doesn't seem to be getting the signal, but i get their voice-mail a few seconds later. This is just ridiculous, how can a $700 phone fail to complete the most basic function of a phone.
Now, let me just say that I have excellent coverage in my area, and my previous phone did not have this issue, i'v also tried factory resetting and even exchanged the phone! if anyone else is having this issue, please share.
Again, this is my second note 3! i exchanged the first one for the same issue, but its happening again after the exchange! This is really frustrating.
Yup. I get delayed and duplicate texts (at times) from the sender. Also, 1/4 of my texts don't go through. This is also my second device and I don't see a solution. Sucks when you rely on your cell phone for work.
I'm heated
Sent from my SM-N900T using xda app-developers app
Even though you have good signal, it still might be a service issue. For about a month, I was having the same issue with my s4. It went away on its own, so I'm assuming it was service related. It also wouldn't hurt to try a new sim card.
Sent from my SM-N900T using Tapatalk
I read that some people resolve the issue by changing to WCDMA from the defaulted LTE
Sent from my SM-N900T using XDA Premium 4 mobile app
I'm with Towle in that it's probably a service issue. For the last three weeks, I've been going back and forth with T-Mobile because suddenly two of my kids can't send texts or get caller ID on their S3s. And when I first received my Note 3, I didn't receive any mobile data for a week. They've had me swap SIMs, rebooted countless times, had the engineers 'reset the rate plan' a few times, and we're still having problems. I'm in the NE Illinois region, if that's any help.
I haven't rooted my SM-N900T yet but I have noticed that (in my case) wifi seems to be related to this issue. When I activate wifi calling or turn wifi off completely I'll get a stream of messages.
I have been having the same problem. Glad to see its not just me but hope we find a fix. I also have a issue keeping LTE although im less than 1/2 mile from a tower. If I toggle wifi I get it back but loose it within a couple of hours and then repeat the process.
Sent from my SM-N900T using XDA Premium 4 mobile app
Auto Network Switch
DROID76 said:
I have been having the same problem. Glad to see its not just me but hope we find a fix. I also have a issue keeping LTE although im less than 1/2 mile from a tower. If I toggle wifi I get it back but loose it within a couple of hours and then repeat the process.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Try going into settings, wifi, hit menu, advanced, and uncheck Auto network switch. This will keep it locked to your signal rather than switching back and forth needlessly. This resolved my similar issue. I also unchecked Always allow scanning.
I understand what your saying about the network itself affecting the signal, but this just happened when i switched to the note 3. Everything was fine on my previous phone.
It seems like its happening less frequently now, but i do still miss calls and i have to constantly check my voice mail to check.
I've had the issue with missed calls, but it has mostly happened at my office where it's spotty coverage. Also, the duplicate text issue is super annoying. However the issues are very minimal now on second phone with the new ISIS SIM (comes with phone).
I actually posted about this last week... I thought I was the only one http://forum.xda-developers.com/showthread.php?t=2547762
Here's a copy and paste of that post along with update:
So I switched from Sprint to T-Mobile about 2 months ago...
Ever since I switched, I have been having massive issues.
The first issue happened while on the stock ROM 3 weeks in. For 2 hours, my phone didnt ring or receive any texts. When I made a phone call after those 2 hours, I got a dozen texts in and a few voicemails all in the span of 1 minute. My friends had been trying to call and SMS me for those 2 hours and my phone only received them when I "woke" it up with that phone call.
Then last Friday, I had 3 different people tell me they had SMS'd me and I hadn't received those texts.
Then today, I sent a simple MMS text to about 20 people wishing them happy Thanksgiving. Everyone on T-Mobile got them. On AT&T and Verizon phones, most of my friends got blank texts. I tried to resend it, but they either received a tiny version of the image or another blank text.
On top of ALL this, I am getting duplicate texts from people randomly.
It can't be the phone, as I had to replace it under insurance a week ago (when i accidentally cracked the screen). And it can't be the ROM, as this has happened to me under stock ROM, DarthStalker, and Wicked.
I called T-Mobile and entered a ticket last night about this. This is a HUGE issue. While I love my phone and the fast data speeds, missing SMS (and phone calls) is a game ender.. On the first night I had this happen, I had a date waiting in my lobby for over an hour thinking I stood her up when I didnt respond to her texts. I've gotten in similar trouble with other missing texts.
Update:
So on Friday, I called T-Mobile to tell them about further issues. They told me my ticket had been closed. I immediately told them to re-open the ticket as they hadn't actually fixed anything. On Monday, three of my incoming calls were randomly dropped (with full signal showing on my phone).
Today, I got a call from T-Mobile. He said there had been an issue on Thanksgiving with the network, which is why my MMS didnt go out. But for the dropped calls and missing SMS, after telling him these problems are happening even with WiFi off, he said I should go to the T-Mobile store and have my SIM chip replaced.
This is REALLY frustrating.
EvanWasHere said:
I actually posted about this last week... I thought I was the only one http://forum.xda-developers.com/showthread.php?t=2547762
Here's a copy and paste of that post along with update:
So I switched from Sprint to T-Mobile about 2 months ago...
Ever since I switched, I have been having massive issues.
The first issue happened while on the stock ROM 3 weeks in. For 2 hours, my phone didnt ring or receive any texts. When I made a phone call after those 2 hours, I got a dozen texts in and a few voicemails all in the span of 1 minute. My friends had been trying to call and SMS me for those 2 hours and my phone only received them when I "woke" it up with that phone call.
Then last Friday, I had 3 different people tell me they had SMS'd me and I hadn't received those texts.
Then today, I sent a simple MMS text to about 20 people wishing them happy Thanksgiving. Everyone on T-Mobile got them. On AT&T and Verizon phones, most of my friends got blank texts. I tried to resend it, but they either received a tiny version of the image or another blank text.
On top of ALL this, I am getting duplicate texts from people randomly.
It can't be the phone, as I had to replace it under insurance a week ago (when i accidentally cracked the screen). And it can't be the ROM, as this has happened to me under stock ROM, DarthStalker, and Wicked.
I called T-Mobile and entered a ticket last night about this. This is a HUGE issue. While I love my phone and the fast data speeds, missing SMS (and phone calls) is a game ender.. On the first night I had this happen, I had a date waiting in my lobby for over an hour thinking I stood her up when I didnt respond to her texts. I've gotten in similar trouble with other missing texts.
Update:
So on Friday, I called T-Mobile to tell them about further issues. They told me my ticket had been closed. I immediately told them to re-open the ticket as they hadn't actually fixed anything. On Monday, three of my incoming calls were randomly dropped (with full signal showing on my phone).
Today, I got a call from T-Mobile. He said there had been an issue on Thanksgiving with the network, which is why my MMS didnt go out. But for the dropped calls and missing SMS, after telling him these problems are happening even with WiFi off, he said I should go to the T-Mobile store and have my SIM chip replaced.
This is REALLY frustrating.
Click to expand...
Click to collapse
The wife and I are having the exact same issue. We both got the note 3 last week. Interesting enough it only happens when wifi is on. I tried with and without wifi calling.
Sent from my SM-N900T using XDA Premium HD app
jeffakajeff said:
The wife and I are having the exact same issue. We both got the note 3 last week. Interesting enough it only happens when wifi is on. I tried with and without wifi calling.
Sent from my SM-N900T using XDA Premium HD app
Click to expand...
Click to collapse
I took off Wifi calling because it seemed like it was causing issues for me with calls/texts. I haven't gotten a duplicate text in a few days now. But I definitely had similar issues to everyone on thread. We definitely are not crazy.
I know right, I called tmobile, they said the usual...but then the issues stoped? Wierd
Sent from my SM-N900T using XDA Premium HD app

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