Proximity Sensor Issue - Galaxy Note II Q&A, Help & Troubleshooting

Guys can I ask if anyone of you have been experiencing similar issues with the proximity sensor.. when receiving or making call I understand that the screen goes off automatically once held against your face.. however there had been a lot of times that it wont immediately turn back on after moving it away from my face.. seems a long delay happens before it does... I thought the latest fw update will fix it..
Any suggestions will be greatly appreciated..
TIA!
Sent from my GT-N7100 using xda app-developers app

kenethic said:
Guys can I ask if anyone of you have been experiencing similar issues with the proximity sensor.. when receiving or making call I understand that the screen goes off automatically once held against your face.. however there had been a lot of times that it wont immediately turn back on after moving it away from my face.. seems a long delay happens before it does... I thought the latest fw update will fix it..
Any suggestions will be greatly appreciated..
TIA!
Sent from my GT-N7100 using xda app-developers app
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Click to collapse
Same on mine. Not a big deal for me though.

Related

Screen reversing itself, reboot only way to fix

MY phone has done this twice now. The screen with flip itself and look like I'm looking at the phone in a mirror. The buttons, words, icons are all mirrored but I still have to tap in the normal spot to get them to work.
I have to pull the battery to get it fixed. Anyone else have this happen?
Sent from my SPH-D710 using XDA App
I've had it happen once as well, don't know what caused it.
Some rom devs have identified the issue is with the screen orientation transition effects.
Sent from my SPH-D710 using Tapatalk
This worked for me. No one has provided any feedback as to whether it working for them or not.
lattisimo said:
Some rom devs have identified the issue is with the screen orientation transition effects.
Sent from my SPH-D710 using Tapatalk
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Click to collapse
It is the ICS rotation animation causing it. Sometimes you can reproduce it if you lock the screen in landscape mode I believe
Sent from my SPH-D710 using xda premium
Killer Turtle said:
MY phone has done this twice now. The screen with flip itself and look like I'm looking at the phone in a mirror. The buttons, words, icons are all mirrored but I still have to tap in the normal spot to get them to work.
I have to pull the battery to get it fixed. Anyone else have this happen?
Click to expand...
Click to collapse
I've had this happen to me a couple of times.
I never had to pull the battery to fix it though... All I had to do was turn the phone to a different orientation, and then turn it back.
Whenever I had that issue I just tilted my phone sideways and it fixed it. Did you try putting it in landscape mode after the issue?
Sent from my SPH-D710 using xda premium
I tried everything, it would even rotate mirrored. If it happens again, I'll try stuff
Sent from my SPH-D710 using XDA App
Killer Turtle said:
MY phone has done this twice now. The screen with flip itself and look like I'm looking at the phone in a mirror. The buttons, words, icons are all mirrored but I still have to tap in the normal spot to get them to work.
I have to pull the battery to get it fixed. Anyone else have this happen?
Sent from my SPH-D710 using XDA App
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Click to collapse
When it happens to mine I just unlock it and turn it to the side then back up, goes back to normal after.
Originally I was only able to get out of it by pulling the battery. If you use a lock pattern it doesn't respond correctly to touch inputs.
I went to take a screen shot of the screen while it was upside down/mirrored, and when it shot it the screen went back to normal. I was able to unlock the phone. Seems like an easy enough workaround till the problem is resolved.

Weird problem with my phone.

No matter what ROM, I have trouble toggling the power button after a call is made or during a call. It's quite frustrating because I can't disconnect a call sometimes. Anyone came across this problem?
Sent from my SPH-D710 using xda premium
Hmm are you saying your phone won't turn on after a call? Can you explain what exactly your trying to do before the problem occurs
I make a call and when it's in progress, it's very hard to.turn the screen on. Maybe that's more specific.
Sent from my SPH-D710 using xda premium
The screen turns off during a call when you have the phone by your face due to the proximity sensor to the left of the speaker grill. Pulling the phone away from your face should turn the screen back on automatically.
Sent from my SPH-D710 using Tapatalk 2
satur9ine said:
The screen turns off during a call when you have the phone by your face due to the proximity sensor to the left of the speaker grill. Pulling the phone away from your face should turn the screen back on automatically.
Sent from my SPH-D710 using Tapatalk 2
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Yup, was going to say that.
I feel like such an idiot...fairly new to this phone.
Sent from my SPH-D710 using xda premium
Did you figure this out?
Please provide us with more info. What other ROMs have you been running?
As a reference, have you tried to one-click odin back to stock roooted to see if the stock rom reacts the same way?
Edit: To the left of the speaker at the top of the phone, is that entire area clean and unobstructed? This is where the proximity sensor is located. Do not block that area with your finger by mistake while on the phone also. (Who knows the guy might have REALLY big hands)
theres an app in the market for adjusting the proximity delay...and putting the phone on speaker disables the sensor all together!
kurtiskobain said:
theres an app in the market for adjusting the proximity delay...and putting the phone on speaker disables the sensor all together!
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As well as using a headset!

Odd screen issue Help!!!!!

Sometimes when i lock the screen to my phone the screen does not light up, the capacitive keys at the bottom light up but the screen does not. I am rooted on a stable cm10 build and have tried other ROMs also. Could not find anyone else with this issue. Thanks. Sent from my SPH-L710 using xda app-developers app
Man_Bear_PiG_402 said:
Sometimes when i lock the screen to my phone the screen does not light up, the capacitive keys at the bottom light up but the screen does not. I am rooted on a stable cm10 build and have tried other ROMs also. Could not find anyone else with this issue. Thanks. Sent from my SPH-L710 using xda app-developers app
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Click to collapse
Does the screen eventually come on?
Man_Bear_PiG_402 said:
Sometimes when i lock the screen to my phone the screen does not light up, the capacitive keys at the bottom light up but the screen does not. I am rooted on a stable cm10 build and have tried other ROMs also. Could not find anyone else with this issue. Thanks. Sent from my SPH-L710 using xda app-developers app
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pretty much SOD > sleep of death. Toggling the power button can fix it. Generally a rough app force closing or bad sleep off settings. o=
teh roxxorz said:
pretty much SOD > sleep of death. Toggling the power button can fix it. Generally a rough app force closing or bad sleep off settings. o=
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Not always I had this issue with mine, and my LCD was fried. But my screen didn't show at all.
cbass15 said:
Not always I had this issue with mine, and my LCD was fried. But my screen didn't show at all.
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That's a new one...I haven't seen anything that bad since the evo.
teh roxxorz said:
That's a new one...I haven't seen anything that bad since the evo.
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Haha! that's what everyone said. Even the Sprint guys who fixed it were shocked..
Mine is not quite like that, my screen still works fine but if I lock my phone repeatedly it will eventually cycle to this odd issue to where they white keys light up but the screen does not. Once the issue tosses then I can hit the lock key again and the screen is fine..
Sent from my SPH-L710 using xda app-developers app
Flashed a new rom and it fixed the issue.
Sent from my SPH-L710 using xda app-developers app

Screen Goes Dark During Call

Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
Sent from my SPH-L900 using xda app-developers app
dmehcg said:
Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
Sent from my SPH-L900 using xda app-developers app
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Click to collapse
Tried the power or the home button ?
Is your fone rooted ?
HyperDroidJBXv1.4 powered GT-n7100 nitro injected by RedPill ref.0.11 and pimped by Afroguide
It generally happens when I put it on my ear. Otherwise it is always on.
Sent From Samsung's Galaxy Note II Using Internet
Phone isn't rooted. I have tried to hit all the buttons including power to turn it back on after it dims out and still nothing. I'm thinking of doing business factory reset but I rather avoid it if I could.
Sent from my SPH-L900 using xda app-developers app
Maybe that's the end solution
Sent From Samsung's Galaxy Note II Using Internet
That's what I figure, thanks for feedback
Sent from my SPH-L900 using xda app-developers app
It happens when you place your finger or any part of the body near the sensor.
Sent from my GT-P7500 using xda premium
Got a screen protect covering the proximity sensor? Yours might be too sensitive. I had the same problem with my n4. Solution was no protector or wait till dearth or whatever brand you use to not cover the sensor. That was the first and only phone I ever had that issue though.
Sent from my GT-N7100
Did reset still same issue. I'll try without case, however I have had no issues with case till now.
Sent from my SPH-L900 using xda app-developers app
Also heard of this bug in a German Android forum: there have been some users reporting the same problem without screen protector or case. Still don't know why this happened but You're not the only one with this bug
Handschriftlich von meinem Note 2 gesendet
I too face this problm when on 4.1.1, temporary solution was using power button..
After update 4.1.2, problem gone!!
Sent from my GT-N7100 using xda app-developers app
I have this problem on my rooted 4.1.2 without any kind of cover.
Sent from my GT-N7105 using Tapatalk 2
You can always go into the accessibility settings and set the phone to end a call when you hit the power button
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D3_ said:
You can always go into the accessibility settings and set the phone to end a call when you hit the power button
Sent from my GT-N7100 using xda premium
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Yesterday I wanted to read a numberplate from a picture to the person I was talking to. Had to text it to him later because the screen wouldn't turn on.
Sent from my GT-N7105 using Tapatalk 2
It's really frustrating! Makes me not want to make any fone calls
Sent from my SPH-L900 using xda app-developers app
Enter *#0*# in the keypad to open the "test menu".
Press the Sensor tile and test your proximity sensor's function bij moving a finger over it.
If it does not change value from 0 to 1 and make the screen go green, your proximity sensor is likely to be broken.
Replacing the front camera (which houses the proximity senor) will then fix your problem.
dmehcg said:
Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
Sent from my SPH-L900 using xda app-developers app
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press the home button or power button
I went into store today to speak to a tech that used to work with when I was a sales rep @ sprint. He told he has seen issue a couple of times. He says when that happens its a sensor issue. More common with fones that where 1st shipped out. He could of replaced it if I wanted but he wanted to avoid giving me a refurb. He did a couple of tests and it's been working since. He suggested if it happens again to bring it back again.
Sent from my SPH-L900 using xda app-developers app
ronin1973 said:
Enter *#0*# in the keypad to open the "test menu".
Press the Sensor tile and test your proximity sensor's function bij moving a finger over it.
If it does not change value from 0 to 1 and make the screen go green, your proximity sensor is likely to be broken.
Replacing the front camera (which houses the proximity senor) will then fix your problem.
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Click to collapse
Works after a reboot. Seems to be the solution to every problem with that sensor.
Sent from my GT-N7105 using Tapatalk 2
I admit this is sometimes frustrating for me too. I'm curious as to a quick fix.

[Q] Screen won't wake up during calls

Ever since I went to MC2 (rooted stock) from LP7, this has been an extremely irritating problem. Every time I make a call, either through the dialer, or through Skype, once the screen times out, it can never be woken up. That means I cannot hang up the call or use the keypad, etc.
This is outrageously annoying. I have tried changing the inactivity timeout as well as smart-stay-awake but no matter what I am stuck with this stupid problem. Has anyone else seen this and know how to fix it?
Most likely a faulty proximity sensor.
Sent from my SPH-L900 using xda app-developers app
Open your phone and blow air near the proximity sensor
Sent from my SPH-L900 using xda app-developers app
49ml said:
Open your phone and blow air near the proximity sensor
Sent from my SPH-L900 using xda app-developers app
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Or just fix the motion settings.
I had the same issue. I had to unroot and take it to sprint 2 days ago and they replaced the screen and is good now
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