[Q] Missing Water Damage Sticker - Sprint Samsung Galaxy S III

I have 3 s3's on my account. I have had intermittent problems with 1 of them lately. It would not charge. No matter what cords I used even swapping out the battery with another s3 this one phone would not charge. So for a day I just charged up my battery in one of the other s3's and swapped it back and forth. When plugged in it would show it was charging but it could sit all nite and % would go down. Well I was cleaning the battery connectors with a q-tip and some alcohol trying to figure out if maybe it was some sort of connection issue. In doing so I touched the water damage sticker with the qtip thats on the phone under battery. It slightly changed the color. I wasnt sure what it looked like before so I checked my other s3 and it had no sticker in that spot. Had the little square outline where it would go but no sticker. I purchased this phone brand new so I know it was simply not there to start. My question is this. Due to my problem with charging Samsung is covering the cost to send it in for repair/replace. I know it never had water damage and any hidden stickers inside the phone will back that up. But my worry is because of the slight change in color from q-tip alcohol would I be better off just removing it like my other s3? I know some people say that the removal of those stickers voids warranty but that would tick me off seeing how if I ever have a problem with my other one that never had the sticker they would void it.
EDIT: I should also add that after a day the phone started charging again fine. This has now happened 3 times. Will work fine for a few weeks then all sudden the no charge issue comes up again. Then going away on its own. I just dont want to keep going like this and have one day after warranty is up it not charge again.

my sprint gs3 also has no stickers.. can anyone verify what is up with this? is there more hidden ones in the phone itself????
val31178 said:
I have 3 s3's on my account. I have had intermittent problems with 1 of them lately. It would not charge. No matter what cords I used even swapping out the battery with another s3 this one phone would not charge. So for a day I just charged up my battery in one of the other s3's and swapped it back and forth. When plugged in it would show it was charging but it could sit all nite and % would go down. Well I was cleaning the battery connectors with a q-tip and some alcohol trying to figure out if maybe it was some sort of connection issue. In doing so I touched the water damage sticker with the qtip thats on the phone under battery. It slightly changed the color. I wasnt sure what it looked like before so I checked my other s3 and it had no sticker in that spot. Had the little square outline where it would go but no sticker. I purchased this phone brand new so I know it was simply not there to start. My question is this. Due to my problem with charging Samsung is covering the cost to send it in for repair/replace. I know it never had water damage and any hidden stickers inside the phone will back that up. But my worry is because of the slight change in color from q-tip alcohol would I be better off just removing it like my other s3? I know some people say that the removal of those stickers voids warranty but that would tick me off seeing how if I ever have a problem with my other one that never had the sticker they would void it.
EDIT: I should also add that after a day the phone started charging again fine. This has now happened 3 times. Will work fine for a few weeks then all sudden the no charge issue comes up again. Then going away on its own. I just dont want to keep going like this and have one day after warranty is up it not charge again.
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Mine had the charging problem and I received a replacement free of charge. As for the water damage sticker idk how that's going to work for you. I will tell you this. When I took mine in they looked at it for 10 seconds and then just said we'll send your replacement in the mail but then again all techs are different
Sent from my SPH-L710 using xda app-developers app

CrfEpic4g said:
Mine had the charging problem and I received a replacement free of charge. As for the water damage sticker idk how that's going to work for you. I will tell you this. When I took mine in they looked at it for 10 seconds and then just said we'll send your replacement in the mail but then again all techs are different
Sent from my SPH-L710 using xda app-developers app
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you brought your phone to Samsung hq???

qs504792 said:
you brought your phone to Samsung hq???
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Click to collapse
Nope sprint store

Related

[Q] Dropped in water, Wont charge anymore

My friend dropped her phone into a glass of water. Stupid her just had it off over night with battery removed, but next day decided to just pop battery in and start using it. Calls me later(spare phone) and tells me details.
I go get it disassemble, rubbing alcohol, the works. Let dry for 48 hours. Everything on the phone works other than it wont charge the battery. She has 2 batteries one which is new. Besides getting an external charger for it, is there anything else I could do to fix it? Is there a part I can replace, or something software related that might fix it?
mesajoejoe said:
My friend dropped her phone into a glass of water. Stupid her just had it off over night with battery removed, but next day decided to just pop battery in and start using it. Calls me later(spare phone) and tells me details.
I go get it disassemble, rubbing alcohol, the works. Let dry for 48 hours. Everything on the phone works other than it wont charge the battery. She has 2 batteries one which is new. Besides getting an external charger for it, is there anything else I could do to fix it? Is there a part I can replace, or something software related that might fix it?
Click to expand...
Click to collapse
I suspect (hope) only the battery was damaged from your friend's phone. Have her go to TMO and see if they will let her test charge a display Slide battery in her phone. If it starts charging and increases by a few percentage points then perhaps only the battery was damaged. Hope the situation gets worked out.
Just dropped mine in a full sink two weeks ago ... mine hit the edge and knocked the battery out milliseconds before the device hit the water (miracle). Fully submerged. Dried it over a weak heater vent for 2 days. Works just like new. I figured the phone was ok as I snatched it out of the water very quickly. My main concern was the battery ... I thought I might have damaged it. So far everything is just fine.
We have tested it with a new battery. Phone works perfectly fine just wont charge the battery, every feature works. Can even connect to computer with usb.
What im trying to figure out is if there is something I can do i.e. fix it somehow cheaply
Your best bet is probably just using an external charger. I'm using a friends old phone that had a full glass of lemonade spill on it and sit for 5 hours in liquid, turned on. When he woke up the battery was sparking, contact was melted. The battery was partially fried from the short circuit, so I just bought a new battery. The only thing that doesn't work in the phone is the camera. The real downside to that is if any app tries to access the camera the phone completely locks up, takes about 10 seconds just to get out of the black screen.
I'm digressing, anyway, yeah, external charger is probably the best bet, if she has two batteries that should work just fine. Use one while the other is charging.
Sent from my T-Mobile myTouch 3G Slide using XDA App
ultrasonic cleaning
if you disassemble to the charging circuit board or motherboard and try placing it into an alcohol solution in a u/s cleaner (also used for jewelry), this might clean the contacts and allow charging, might not do anything or damage the board. no guarantees on this method , but will sometimes work.
ps. remember that some circuit board cleaner solutions will dissolve plastic, recommend alcohol.
bill g.
The best solution I have found for a wet phone, or any device for that matter, is to take the device apart as much as possible. Then put it in a ziploc bag of rice. Seal it up good so air doesn't get in. The rice will suck all the water out. I have done this with my old G1 (twice) as well as other phones.

[Q] Temperature Warning when Booting

Hey, I found a thread on this in the SII threads to no resolution. My phone's battery has been flaky at best and when I try to reboot it I get a temperature gauge with a yellow arrow (and am not allowed to boot until I plug in the phone). Can anyone point me in the right direction on how to resolve this?
I've Reset Battery Stats and I've wiped and tried multiple roms to no avail.
I had a very similar problem. The other symptoms I had were that the phone was not recognized on computer because of the USB and the notification light wouldn't go off like it thought it was charging. By any chance do you have any of those symptoms?
Littlefield said:
Hey, I found a thread on this in the SII threads to no resolution. My phone's battery has been flaky at best and when I try to reboot it I get a temperature gauge with a yellow arrow (and am not allowed to boot until I plug in the phone). Can anyone point me in the right direction on how to resolve this?
I've Reset Battery Stats and I've wiped and tried multiple roms to no avail.
Click to expand...
Click to collapse
If you have a sprint epic 4g touch you shouldnt be on the sII section I almost bricked my phone when I got confused about the models and tried to flash a rom from there. On to the battery issue it sounds to me like you might need a new battery or there might be something wrong with the phone. I had an issue similar to that where my phone would out of the blue say battery disconnected when I charged it. I took it to sprint and it turned out it was a bad charger that was shorting my phone out. Have you tried a different charger? Believe me they can cause problems that last long after you have disconnected them. I would try a different charger and if that doesnt work take it to sprint and they will test it out and if it needs a new battery they will give you one for free and if it is something with the phone they will replace it for 35 assuming you bought it from sprint. O ya also if you take it to sprint make sure you unroot it/ return it back to stock because when I took mine in that is the first thing they asked and when I gave it to them to look at it the first thing they did was go to about phone to see if I was running any custom roms or kernals or anything like that.
I agree with rbtrucking. Sounds like a hardware issue. what is the temp hanging at? if it's really overheating a temp program should tell you if it's really actually hot or if the sensor is just going nuts, especially considering you've already tried multiple roms. I'm new to Sprint (switched from T-Mobile) so I don't know how forgiving the insurance is about sending you a new battery, but with T-Mobile I had a similar issue and they sent me a new battery free of charge. I would start with the battery first and if that doesn't work, you may wanna consider flashing to stock and sending it back for a refurb.
xST4T1K said:
I agree with rbtrucking. Sounds like a hardware issue. what is the temp hanging at? if it's really overheating a temp program should tell you if it's really actually hot or if the sensor is just going nuts, especially considering you've already tried multiple roms. I'm new to Sprint (switched from T-Mobile) so I don't know how forgiving the insurance is about sending you a new battery, but with T-Mobile I had a similar issue and they sent me a new battery free of charge. I would start with the battery first and if that doesn't work, you may wanna consider flashing to stock and sending it back for a refurb.
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Sprint is very good with customer service in my experience. Just go to a sprint store with a repair center and if you don't have insurance and the phone cannot be fixed they will give you a new one for only 35 dollars. Also they will give you a new battery free of charge if you need one. If they don't have one in the store they will mail it free of charge. I just dealt with them the other day and this is what they told me.
rbtrucking said:
Sprint is very good with customer service in my experience. Just go to a sprint store with a repair center and if you don't have insurance and the phone cannot be fixed they will give you a new one for only 35 dollars. Also they will give you a new battery free of charge if you need one. If they don't have one in the store they will mail it free of charge. I just dealt with them the other day and this is what they told me.
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Click to collapse
Good to know, T-Mobile wasn't so forgiving. They replaced my battery but tried to screw me on my insurance claiming the rates have been raised since the previous time I needed a replacement and tried to charge me $200 for a Motorola Defy that was selling new at the time for $350. What's the point of insurance if I can buy it on Ebay for cheaper ha.
Update:
So I took it into Sprint and after a night with the phone they weren't able to fix it and said there was corrosion damage on the charging port and he tried to scrape it off but it didn't fix it. He showed me the corrosion using a high-tech magnifying glass so I know he wasn't lying.
Anyway, because I didn't want to spend $100 to get insurance replacement, I got home, whipped out the rubbing alcohol, my girlfriend's hair pin, and some cotton swabs and went to town on it.... so far so good. Hopefully the corrosion doesn't come back but even if I have to do that from time to time I won't mind.
Littlefield said:
Update:
So I took it into Sprint and after a night with the phone they weren't able to fix it and said there was corrosion damage on the charging port and he tried to scrape it off but it didn't fix it. He showed me the corrosion using a high-tech magnifying glass so I know he wasn't lying.
Anyway, because I didn't want to spend $100 to get insurance replacement, I got home, whipped out the rubbing alcohol, my girlfriend's hair pin, and some cotton swabs and went to town on it.... so far so good. Hopefully the corrosion doesn't come back but even if I have to do that from time to time I won't mind.
Click to expand...
Click to collapse
How was there corrosion damage? did you get the phone wet?

[Q] Stock Galaxy Nexus Bricked

Mr gf has a stock galaxy nexus. She got it less than 2 months ago. Today, she grabbed it from her bag, and it was off. She turned it on, it started to boot, then shut down. Now it won't respond. It doesn't turn on at all. We tried connecting it to a charger (wall charger and car charger) - no response. We tried connecting it via usb to her laptop - no response.
She took it to verizon and they took out the battery, mentioned the sensor should be red if it had water damage then said it has water damage (even though it was still white), entered into the notes on her account that it had water damage after contradicting themselves, and told her the only way to get a new phone is to pay full price for one.
I've been reading through posts, and it looks like other bricked phones have been flashed. She doesn't even know the first thing about doing anything like that. It's a stock phone. The only thing I can think of is she downloaded some maliscious app, but I wouldn't think it'd brick the phone. Anyone experience this or know what to do aside from contact her credit card company?
Sounds like you had an incompetent CS rep at Verizon. Call and ***** or go back in. If it really doesn't have water damage then it isn't her fault, and you should be getting a replacement.
martonikaj said:
Sounds like you had an incompetent CS rep at Verizon. Call and ***** or go back in. If it really doesn't have water damage then it isn't her fault, and you should be getting a replacement.
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^^^^
This. U have proof the phone doesn't have water damage so ask to speak to a manager.
Sent from my Galaxy Nexus using xda premium
Try with another battery...
If you can find someone else with a GNex.
It may just be that your USB port is broken and won't charge the dead battery?
But agreed...go in ASAP and be like "Dude would NOT listen to me. I'm aware that my account is flagged for having a water damaged phone. But look; there is clearly no water damage. And you can check as hard as you want. I did NOT tamper with the sticker or anything of that manner."
(Also make sure BOTH indicators are white...the one on the phone AND the battery)
Thanks. We'll see what they say. She tried calling in to customer service last night, and they told her she can use her insurance (pay $100) and get a replacement in TWO WEEKS, since they're out of stock.
does the verizon gnex actually have a water damage sticker on the battery? mine (gsm) doesnt. so if it should be there make shure it is there
cyanoviper said:
does the verizon gnex actually have a water damage sticker on the battery? mine (gsm) doesnt. so if it should be there make shure it is there
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Click to collapse
i just pulled my battery and there's 2 spots. one on the battery and one right next to the battery pins. (its a vzw nexus)

Dropped in the Toilet!!!

I was washing my face in the morning and the phone was near the sink. When I was leaving the washroom I tried to grab the phone and it slipped through my hands and went inside the toilet. I grabbed it within 2 seconds and gave it a quick dry with towel and turned off. Took out the battery and spen and put it in a rice.
I owned sgs1 and sgs2 for years and no such thing happened but this 1 month old phone just went swimming. Damn!
It has been 24h so far and I will wait another day to try to turn it on. I hope nothing is damaged. I am pretty sure it will work but afraid that something might be damaged such as camera, speaker, vibration or any other small thing. I really don't have any tolerance to have any kind of damage. Hope it will recover just fine. I will let you know tomorrow.
one quick question though, should I close and seal the rice bag tightly or let it aerate?
If I remember correctly it's recommended to place the phone in a bag with uncooked rice. It's suppose to help remove moisture.
You will probably be ok, seeing as you got it out so quickly. The same thing happened to my old Galaxy S2 about a year or two ago and it still working just fine.
My current rule is LID DOWN.
You dont have to seal it as long as its dried well and just let the rice soak up as much moisture as it could. Check the liquid damage indicator (circle litmus paper located just above sim tray) and check if pink or white. Also check the litmus paper on your battery as well since it could also be the battery that may be the problem. I would also highly suggest to go to your nearest Att device support center so they can determine if its your battery or your phone (free service) so you wont have to waste money buying a battery. If they still cant turn it on with another battery then your phone may be kaput.
Sent from my SAMSUNG-SGH-I317
Damn man that sucks hope all is ok but I'm sure your warranty is gone
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
darktriad said:
You dont have to seal it as long as its dried well and just let the rice soak up as much moisture as it could. Check the liquid damage indicator (circle litmus paper located just above sim tray) and check if pink or white. Also check the litmus paper on your battery as well since it could also be the battery that may be the problem. I would also highly suggest to go to your nearest Att device support center so they can determine if its your battery or your phone (free service) so you wont have to waste money buying a battery. If they still cant turn it on with another battery then your phone may be kaput.
Sent from my SAMSUNG-SGH-I317
Click to expand...
Click to collapse
I also remember quickly seeing something pink near the sim tray and seemed odd to me but I don't know what it that means? When its pink does it mean it took water? which color it should be on a new phone? Also if that indicator changes color is it gonna turn to its original color when its dried?
warfanax said:
I also remember quickly seeing something pink near the sim tray and seemed odd to me but I don't know what it that means? When its pink does it mean it took water? which color it should be on a new phone? Also if that indicator changes color is it gonna turn to its original color when its dried?
Click to expand...
Click to collapse
Yes that's the liquid damage indicator. If moisture gets in contact with that litmus paper, it'll turn pink and that'll be an indicator for the service technicians or warranty services to determine if it's out of warranty. On new phones, the litmus paper will stay white and won't ever turn back to white once it has been in contact with water. Since now that you know it's pink, it doesn't always mean or show how much your phone has been affected by water and that's why I suggested that you take it up with the AT&T Device Support Center to see if they can at least replace the battery (if that works).
Go to this website to check where the nearest location is (www.att.com/dsc). Otherwise, you can call Warranty Services (operated by AT&T as well) through 1-800-801-1101. Tell them your problem that it can't turn on and ask them if they can send you a replacement battery via mail (being that you're still "under warranty") but DO NOT tell them that you have water damage, otherwise they may notate it on your account and may not send you a replacement battery. If you do decide to go to these centers, granted they still might notate it if it's water damage but they'll still try to help you by trying to replace a battery either onsite or expediting the shipment of the battery via mail (1-2 business days).
darktriad said:
You dont have to seal it as long as its dried well and just let the rice soak up as much moisture as it could. Check the liquid damage indicator (circle litmus paper located just above sim tray) and check if pink or white. Also check the litmus paper on your battery as well since it could also be the battery that may be the problem. I would also highly suggest to go to your nearest Att device support center so they can determine if its your battery or your phone (free service) so you wont have to waste money buying a battery. If they still cant turn it on with another battery then your phone may be kaput.
Sent from my SAMSUNG-SGH-I317
Click to expand...
Click to collapse
darktriad said:
Yes that's the liquid damage indicator. If moisture gets in contact with that litmus paper, it'll turn pink and that'll be an indicator for the service technicians or warranty services to determine if it's out of warranty. Since now that you know it's pink, it doesn't always mean or show how much your phone has been affected by water and that's why I suggested that you take it up with the AT&T Device Support Center to see if they can at least replace the battery (if that works).
Click to expand...
Click to collapse
I think you misunderstood me. My phone was working when I turned off to dry it and I still haven't turned it on yet. I will wait 48h total before I try to turn on again. I don't know yet if everything works.
Is it possible to send the phone to service so they can replace the indicator after they check everything works perfectly? is it even possible?
The thing that I don't understand when I remove the battery cover, back of the phone was dry. The indicator on battery is still white. I don't understand how it changed color so suddenly and the battery indicator didn't even tough it seemed dry...
warfanax said:
I think you misunderstood me. My phone was working when I turned off to dry it and I still haven't turned it on yet. I will wait 48h total before I try to turn on again. I don't know yet if everything works.
Is it possible to send the phone to service so they can replace the indicator after they check everything works perfectly? is it even possible?
Click to expand...
Click to collapse
I may have misunderstood, my apologies but like I said, if the device shows a pink on the litmus paper, your warranty has just been voided and no they cannot replace the indicator. If you send it in for replacement, you'll just be paying full price for the phone plus you'll get a refurbished unit (in my opinion, it's not worth it). It's better to just take it to those cell phone repair shops and see if they can repair the internals for a cheaper price but sometimes that isn't worth it as well. Just keep letting the rice soak as much moisture as it can and if it still turns on, more power to you. However, you still want to check the litmus paper near the contacts of the battery to make sure if it's white. If it's pink, the battery may be affected and can cause problems with either battery life or power issues (not being able to supply power efficiently to device and may cause it to restart or power on/off).
---------- Post added at 11:18 AM ---------- Previous post was at 11:12 AM ----------
warfanax said:
The thing that I don't understand when I remove the battery cover, back of the phone was dry. The indicator on battery is still white. I don't understand how it changed color so suddenly and the battery indicator didn't even tough it seemed dry...
Click to expand...
Click to collapse
It's just the placement of the indicator that allows it to be more prone to contact with moisture and since the battery wasn't affected, it was probably just hiding well that it didn't make contact so you may not need to have your battery replaced. I'm just concerned about how your phone will function after it has been in contact with water so if you start seeing weird things happening on your phone, I suggest you start backing up all your information while it still works because over time, depending on the severity of the moisture exposure and if worse comes to worst, it may not turn on for you.
I've been experienced with these problems since I used to work at the AT&T device support center and I've heard a lot of people who came in with those problems and it does really suck to see their reaction when they know that they've lost all their data especially when we can't turn it on for them.
darktriad said:
I may have misunderstood, my apologies but like I said, if the device shows a pink on the litmus paper, your warranty has just been voided. Just keep letting the rice soak as much moisture as it can and if it still turns on, more power to you. However, you still want to check the litmus paper near the contacts of the battery to make sure if it's white. If it's pink, the battery may be affected and can cause problems with either battery life or power issues (not being able to supply power efficiently to device and may cause it to restart or power on/off).
---------- Post added at 11:18 AM ---------- Previous post was at 11:12 AM ----------
It's just the placement of the indicator that allows it to be more prone to contact with moisture and since the battery wasn't affected, it was probably just hiding well that it didn't make contact so you may not need to have your battery replaced. I'm just concerned about how your phone will function after it has been in contact with water so if you start seeing weird things happening on your phone, I suggest you start backing up all your information while it still works because over time, depending on the severity of the moisture exposure and if worse comes to worst, it may not turn on for you.
I've been experienced with these problems since I used to work at the AT&T device support center and I've heard a lot of people who came in with those problems and it does really suck to see their reaction when they know that they've lost all their data especially when we can't turn it on for them.
Click to expand...
Click to collapse
thank you. I will consider sending it to service if I see something is wrong
Had that happen to me also. If you heat the rice up in micro wave as it is placed in a sock it will be a lot more effective. I have used that method many time the heat will help pull moisture out. You Google it to about rice in a sock lol. Heat it up pretty warm put it in it let it sit and keep repeating. And for a safe measure on the day I was planning to boot it back up it sat in the sun for a fee hours and the damn thing was so hot it worried me. But kinda like with an old school distributer cap even though it looks dry its not. And I think the sun beating down on that screen for about 4-6 hours took all little patches of moisture out. And that is my method for when phones enjoy a swim lmao hope it helps
Sent from my SAMSUNG-SGH-I317 using xda premium
jeremyandroid said:
Had that happen to me also. If you heat the rice up in micro wave as it is placed in a sock it will be a lot more effective. I have used that method many time the heat will help pull moisture out. You Google it to about rice in a sock lol. Heat it up pretty warm put it in it let it sit and keep repeating. And for a safe measure on the day I was planning to boot it back up it sat in the sun for a fee hours and the damn thing was so hot it worried me. But kinda like with an old school distributer cap even though it looks dry its not. And I think the sun beating down on that screen for about 4-6 hours took all little patches of moisture out. And that is my method for when phones enjoy a swim lmao hope it helps
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
thanks. I tried as you said put rice in a sock and used it to heat up the rice bag. I also think will be more effective. I am also thinking if I force the water evaporate inside the phone so fast isn't gonna cause some condensation issues possibly condense on the screen? well I already did. big day is tomorrow...
warfanax said:
thanks. I tried as you said put rice in a sock and used it to heat up the rice bag. I also think will be more effective. I am also thinking if I force the water evaporate inside the phone so fast isn't gonna cause some condensation issues possibly condense on the screen? well I already did. big day is tomorrow...
Click to expand...
Click to collapse
No, the rice acts as a desiccant, it will pull all the moisture out of the air. The heat will help pull it out from under chips and other surface mount components.
This is all I can think of when I read this thread.
https://www.youtube.com/watch?v=gAYL5H46QnQ&feature=youtube_gdata_playerhttps://www.youtube.com/watch?v=gAYL5H46QnQ&feature=youtube_gdata_player
Sent from my SAMSUNG-SGH-I317 using xda premium
This thread makes me wonder how many refurbished phones have been repaired and returned to use after immersion in someone's toilet.
Here is an update...
After keeping the phone in rice for 48h I turned it on for the first time today and so far everything works as normal.
I tested both cameras, sensors, spen, speaker. I only had a little buzz coming from the speaker but after blowing some air it turned to normal. no problems so far.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
warfanax said:
Here is an update...
After keeping the phone in rice for 48h I turned it on for the first time today and so far everything works as normal.
I tested both cameras, sensors, spen, speaker. I only had a little buzz coming from the speaker but after blowing some air it turned to normal. no problems so far.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Thats good to know. Hope everything keeps working for ya!
Sent from my SAMSUNG-SGH-I317 using xda premium
https://www.youtube.com/watch?v=wSReSGe200A&feature=youtube_gdata_player
Sent from my SAMSUNG-SGH-I317 using xda premium
There's a crap story in every forum.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
warfanax said:
Here is an update...
After keeping the phone in rice for 48h I turned it on for the first time today and so far everything works as normal.
I tested both cameras, sensors, spen, speaker. I only had a little buzz coming from the speaker but after blowing some air it turned to normal. no problems so far.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Glad to hear that!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

Note 2 not charging nor being recognized

Hello,
My phone suddenly stopped charging yesterday night. There is no physical or water damage to the handset. USB on the computer wont detect it and it wont even charge. I have tried changing roms too but it wont get detected. I bought the device from newegg and i have a warranty for replacement till jan 31st but now since usb is not being detected i cannot flash stock rom via odin. I tried googling for methods to flash stock rom without using usb cable but there is nothing that i can find. Please can anyone help me on this ?
Thank you
You might have tried but just to be sure.have you tried using a different usb cable?
Sent from the Rabbit Hole
bushako said:
You might have tried but just to be sure.have you tried using a different usb cable?
Sent from the Rabbit Hole
Click to expand...
Click to collapse
Yes I tried with 3 different USB cables. It just started charging but the red led is sometime dark red and sometimes kinda weak. It seems to me like the port has shorted. There was a crazy snow storm here yesterday and so it water vapor might be shorting the port. I just wanna get back to stock rom.
Please help someone help me.. I've even tried discharging the capacitors by removing the battery and pressing the power button for a min or two.
Thank you
What about mobile odin? It shoukd allow you to install the stock rom through your sd card.
Sent from the Rabbit Hole
bushako said:
What about mobile odin? It shoukd allow you to install the stock rom through your sd card.
Sent from the Rabbit Hole
Click to expand...
Click to collapse
I have the rom ALJ3 on my sd card and when i go to odin by pressing the volume down+home+ power i cant see the rom there. It just says downloading. O dont know if i am doing something wrong here
Solved
Since I suspected it to be water vapor I heated my phone over the gas stove(held it in my hand leaving some distance between the stove and the phone) once it became hot the water vapor must have evaporated and my phone started charging and got connected to the computer as well.
Guess the snow storm was the culprit. I reverted back to stock rom successfully as well.
Thank you every one for your inputs.
Im glad it worked out for you. I know this wouldnt be fair thing to do but if you get the chance id suggest you return or exchange it as im sure some damage is already done and it will probably reappear again in the near future. Good luck.
Sent from the Rabbit Hole
I definitely want to get it replaced but I do not think they will coz now there does not seem to be a problem with it. Il wait for a day or two,if the problem still persists then I will definitely get it replaced
Hi there?
Did the problem re-apear with you? cause i have the exact symptoms but without snow or something, i was just using it when suddenly the application frozen, so i put it on the charger and it wouldn't charge, tried on USB, nothing, tried to remove the battery, sim and memory card, still nothing, tried to press the power button while the battery is removed, nothing.
Any suggestions?
Is there a red faint led sensor on top when u try to power it on ?
Sent from my GT-N7100 using xda app-developers app
Just encountered this problem two days ago and I am confused why this happened.
My N7100 wont charge and could not be detected in my desktop/laptop.
In my case, I charged my phone since it was below 20%.
When I plug it in, the symbol indicated it was charging.
An hour later, when I checked my phone, it wasn't charging at all.
Even the charging indicator was off, and the battery symbol has no "lightning".
I tried different chargers, wall outlet, even in the computer.
Still no luck.
I did a factory reset, thinking it was a ROM issue, still nothing.
Any help/suggestions/recommendations is highly welcome.
Did anybody solve this issue, It is happening to mine... No dropping, accidents or moisture...
i'm also having this issue. tried several different chargers, light says charging, in settings under battery it says charging but it's not. i'm just losing more power. tried charging with phone off and same thing. tried cleaning port,nothing. i don't know if the battery is just shot or i need the usb port replaced.
Literally just started for me right now, and I bought the phone off Swappa like a month ago...The USB flex is $20 and easy to replace, but I want to know if there's an actual fix. No soldering required.
EDIT: Just plugged it into my Samsung charger and it started work again randomly... Doesn't work with the dollar store cable I was using though. Could be that the cable went bad?
Same here for a week
It started a week ago when I tried a $5 dollar cable/charger from eBay. Now I tried a dozen cable all of them work with another phone. It was random not charging one day, charging the other day. But since yesterday, fails to work completely, and battery fully drained.
Yesterday evening I tried a charger/cable from a friend and it seemed to work, so i'll try again today and provide an update later.
U have encountered the issue before. Brought it to the service Centre for repair. When I got it back from the Centre, they told me that the sub motherboard was faulty. Hope this helps.
Sent from my GT-N7105 using xda app-developers app
The part to replace is like 20 bucks on eBay. It's extremely easy to replace. Just YouTube it.
Sent from my Galaxy Note 2
Product F(RED) said:
The part to replace is like 20 bucks on eBay. It's extremely easy to replace. Just YouTube it.
Sent from my Galaxy Note 2
Click to expand...
Click to collapse
You're probably joking about being easy, it's very simple but not easy as shown on this video. And without appropriate tool, it's just heading for trouble.
Anyway I searched for the replacement part and the screw driver, it's about 60$, delivery in Europe included, couldn't find the part except in the US. The USB charger is $16, shipping $30, plus the screw driver 11€+5€ local.
However couldn't find the "whatever the name is of this blue flat stuff" to remove the display. Anyone knows how it's named?
3c said:
You're probably joking about being easy, it's very simple but not easy as shown on this video. And without appropriate tool, it's just heading for trouble.
Anyway I searched for the replacement part and the screw driver, it's about 60$, delivery in Europe included, couldn't find the part except in the US. The USB charger is $16, shipping $30, plus the screw driver 11€+5€ local.
However couldn't find the "whatever the name is of this blue flat stuff" to remove the display. Anyone knows how it's named?
Click to expand...
Click to collapse
It's a prying tool. They're cheap on eBay also. They're just plastic. You can use your fingernails if they're long enough.
Also I wasn't joking. It's a regular philips screwdriver (cross, but very small). It's the same one used to open the iPhone 4/4S (confirmed by me). After you take out the 6 or so screws from under the battery cover, you just run the prying tool through the gap along the display, and lift the midsection off. With the board exposed, unscrew the piece of plastic covering the USB flex and take it off. Then just pop off the flex cable and pop the new one in. Do everything backwards and there you go.
If you look for a kit to open the iPhone 4/4S, you'll get the screwdriver and plastic prying tool. I don't know where you're located but the part cost me $18 shipped. However for me it was a waste of time because the Note 2 I bought from eBay had its IMEI blacklisted, among other issues. So I returned it.
Sent from my Galaxy Note 2
Product F(RED) said:
It's a prying tool. They're cheap on eBay also. They're just plastic. You can use your fingernails if they're long enough.
Also I wasn't joking. It's a regular philips screwdriver (cross, but very small). It's the same one used to open the iPhone 4/4S (confirmed by me). After you take out the 6 or so screws from under the battery cover, you just run the prying tool through the gap along the display, and lift the midsection off. With the board exposed, unscrew the piece of plastic covering the USB flex and take it off. Then just pop off the flex cable and pop the new one in. Do everything backwards and there you go.
If you look for a kit to open the iPhone 4/4S, you'll get the screwdriver and plastic prying tool. I don't know where you're located but the part cost me $18 shipped. However for me it was a waste of time because the Note 2 I bought from eBay had its IMEI blacklisted, among other issues. So I returned it.
Sent from my Galaxy Note 2
Click to expand...
Click to collapse
Thanks for the prying tool name, found a kit in the US for $12 including shipping and $2 in Hong-Kong
Searched again for the charger port, and found it in the EU for $15 and $8 in Hong-Kong
The procedure is very simple, but not easy, requires to be very gentle and patient (as the video shows), not sure I have both. Including my bad sight, it's going to be tough, but there won't be a local repair shop to top that pricing!
EDIT: They had to change the IMEI instead, couldn't they actually whitelist it?

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