[Q] Battery or USB port failure? - Desire HD Q&A, Help & Troubleshooting

Hello guys.
My DHD's USB port seems to be dying. When I plug it in to charge via AC, it charges the phone, but only at half "speed", around 300-400mAs instead of 800-900 like it used to do before.
When I plug it into a USB port, it charges with the same speed, and it doesn't offer any USB connection option at all, no USB icon in the notification area, nothing happens on the laptop either.
When I manually set the USB connection type in settings to Mass Storage, the USB icon shows up in the notification area, the SD card is no more accessible from the phone, but again no USB connection dialog, nothing happens on the laptop, the phone only gets charged at the usual USB charge speed.
I was on Jellytime r30 when I noticed this first, since then I tried several ROMs, even reverted back to LeeDroid for a while, at the moment I'm on Sabsa 10.0. It's all the same, it doesn't seem to be ROM related. But strangely when I reboot my phone, USB connection works for the first time (charging speed is still half when on AC), after it it's the same again I described before.
Can it be related to my slowly dying battery? I have to charge it twice a day, sometimes its power just jumps up and down.
Thank you for all your help in advance!

szilistvan said:
Hello guys.
My DHD's USB port seems to be dying. When I plug it in to charge via AC, it charges the phone, but only at half "speed", around 300-400mAs instead of 800-900 like it used to do before.
When I plug it into a USB port, it charges with the same speed, and it doesn't offer any USB connection option at all, no USB icon in the notification area, nothing happens on the laptop either.
When I manually set the USB connection type in settings to Mass Storage, the USB icon shows up in the notification area, the SD card is no more accessible from the phone, but again no USB connection dialog, nothing happens on the laptop, the phone only gets charged at the usual USB charge speed.
I was on Jellytime r30 when I noticed this first, since then I tried several ROMs, even reverted back to LeeDroid for a while, at the moment I'm on Sabsa 10.0. It's all the same, it doesn't seem to be ROM related. But strangely when I reboot my phone, USB connection works for the first time (charging speed is still half when on AC), after it it's the same again I described before.
Can it be related to my slowly dying battery? I have to charge it twice a day, sometimes its power just jumps up and down.
Thank you for all your help in advance!
Click to expand...
Click to collapse
Hmm.. I'd say its port.
Buy another battery and see what happens, cause it could also be the battery.
I'm about 40% convinced its the battery, and even if it isn't its a good idea to buy a new battery (cause of your battery life issue)

Thanks, I ordered a Mugen battery, we'll see, I keep my fingers crossed to the battery be the culprit.
Sent from my HTC Desire HD using xda premium

szilistvan said:
Thanks, I ordered a Mugen battery, we'll see, I keep my fingers crossed to the battery be the culprit.
Sent from my HTC Desire HD using xda premium
Click to expand...
Click to collapse
Mugen batteries are good, highly recommended :thumbup: :good:
If it is the port there are replacement parts available on eBay

Also try to clean the port with a needle, there could be some lint accumulating there
Sent from my Desire HD using Tapatalk 2

Solved: just to let everyone else know who face similar issues. I received the new battery (Mugen 1500mA), and all the problems are gone, USB is working again, charging speed is back to normal.
Sent from my HTC Desire HD using xda premium

Related

Battery acting strange....

Hey,
I installed MIUI again after using Virtuous Unity for a while. And i used this kernel lordmodUEv6.6-CFS
THe problem i have now is that my battery won't charge
When i put the charger in the phone tells me its charging but the % is still dropping. I have no clue what it could be and i hope u guys can help me
I tried wiping the batt stats but that didn't help.
#######################EDIT##############
All is fixed now!
Cod2lord
Does the phone charge up when switched off - does the light go green after a few hours??
Have you tried a different charger or charging via USB just in case your charger is faulty?
I removed the battery and let it out for a while. All seems to be fine now.
I can recharge via the charger when its on and off.
But i can't charge when connected to the pc
Good news that it is charging now!
What happens when you connect your phone to the PC?
It asks if i want to connect the usb storage device to my pc, Or if i want to on;y charge.
I can pick both of them and both show me my battery is charging... The funny thing is it isn't really charging
So the charging animation is there, But the battery just runs down instead of being recharged
For better understanding of your problem, please install current widget, simulate the pc charge and attach the log file in here. In my opinion, try to install clean rom with default kernel.
8penned from my blazing fast DHD
Cod2lord said:
It asks if i want to connect the usb storage device to my pc, Or if i want to on;y charge.
I can pick both of them and both show me my battery is charging... The funny thing is it isn't really charging
So the charging animation is there, But the battery just runs down instead of being recharged
Click to expand...
Click to collapse
Try a different USB cable.
Yes, I would also suggest to try another charger/usb-cable because they differ a lot depending if it's original or not.
Well I had the same problem, but not sure if u have the same one as mine. My problem was that my usb cable was ripped in the inside. the led light would light up but doesn't charge(the battery icon would animate,but doesn't charge). So I got two new brand new HTC cables, and now it charges perfectly normal. Try uzing a new cable.
Sent from my Desire HD using XDA App
It was indeed the Cable i changed it and now its charging perfectly again.
Thank u guys so much for the help <3

GNex shows as charging, but discharging.

Hi.
I know you saw a lot of post like this; however, this one is different.
When I connect my phone to charger or pc, the icon at the top shows lightning bolt sign which means its charging.
but, when i go to settings -> battery, says discharging, and of course, it doesn't charge.
since i connect to my phone to charger, counting hours on battery stops even though i disconnect it.
connecting to pc works well with usb debugging, MTP, rooting, basically everything, but doesn't charge.
I thought it is the problem on the usb port, i opened my Gnex, and replaced it to new one.
but, same thing happens. I don't know what the problem is...
what should i try now...will samsung take my phone even though i opened it?
any solution?
The same thing just happened to me. Have you found a cause and/or solution?
I just started experiencing the exact same occurrence with my galaxy nexus since this week....weird.
My phone did this. I had to replace the charge port.
Sent from my Galaxy Nexus using xda premium
Recently change chargers? Some old ones don't push enough amps to get my gnex excited. Bad cable? Any apps or mods with USB fast charge that may have gone awry? My friend had this 2 weeks and was able to fix it with a can of air and a safety pin but I know thus problem is caused by many different factors.
Sent from my Galaxy Nexus using xda app-developers app

Battery discharging vs not charging

When my Galaxy Nexus GSM is not plugged in, the battery shows itself as "discharging". Previously this used to be "not charging". I have tried multiple (Jelly Bean) ROMs, different cables, wall and USB chargers. Same problem. The larger issue: my PC no longer recognizes my phone and I have resorted to using AirDroid to transfer files.
Can anyone shed light on this issue?
I have done full wipes, including wiping battery stats.
Mine was always discharging...
And make sure that you got fast charge off if you have that on. That disables MTP capability.
I have exactly the same problem...see my thread...its recent!
Sent from my GT-P1000 using xda app-developers app
I had a similar issue, and then not long after the phone refused to charge. I had to take it to get serviced, and the ended up giving me a refurb instead.
I think it has to do with the temp of the battery, if its too hot and you have it plugged in it will say discharging.
SEALBoy said:
When my Galaxy Nexus GSM is not plugged in, the battery shows itself as "discharging". Previously this used to be "not charging". I have tried multiple (Jelly Bean) ROMs, different cables, wall and USB chargers. Same problem. The larger issue: my PC no longer recognizes my phone and I have resorted to using AirDroid to transfer files.
Can anyone shed light on this issue?
I have done full wipes, including wiping battery stats.
Click to expand...
Click to collapse
First, don't use a charger other than the original. The different volts mess with the NFC chip and antenna. Try disabling NFC and rebooting. Leave NFC off and try to charge. If that doesn't do it I have another option that might work but I'm CDMA so you would have an extra step to change lines in file.
Thanks for the suggestions, guys. I tried disabling NFC but it had no effect. My phone is the international version (the box was in Polish) which is not warrantied through Samsung USA, so I guess I'm out of luck there as well. I'm just gonna hang in there until the next Nexus phone, I guess.
JediNinjafication said:
First, don't use a charger other than the original. The different volts mess with the NFC chip and antenna. Try disabling NFC and rebooting. Leave NFC off and try to charge. If that doesn't do it I have another option that might work but I'm CDMA so you would have an extra step to change lines in file.
Click to expand...
Click to collapse
When will people realize that the difference in voltage won't cause any problems with the phone as long as they're within safe range.
I've been using the charger that came with my G2 (htc) on my nexus for months and have no problems. I would've continued using the original one that came with the nexus but it had an annoying whine to it.
biscuitownz said:
When will people realize that the difference in voltage won't cause any problems with the phone as long as they're within safe range.
I've been using the charger that came with my G2 (htc) on my nexus for months and have no problems. I would've continued using the original one that came with the nexus but it had an annoying whine to it.
Click to expand...
Click to collapse
Really because it sure seemed to be my problem a while back and anytime i use a different one. Guess samsung and google must not know what theyre talking about.
Chargers are rarely the problem, however different usb cables might be the problem instead.
New glitch spotted when phone is of and in the charger it wil chrage for like 2 seconds and then the animation saays the phone is full!but 2seconda later its charging again so on and so on... sort of chargingloop..
But it never charges
Sent from my GT-P1000 using xda app-developers app
Sent from my GT-P1000 using xda app-developers app
Am using samr original charger and cord. Works fine
I have this same issue
My Galaxy Nexus from Verizon has worked flawlessly for several months now. It updated about 4 days ago to JellyBean 4.1.1 and I have been charging the same two wall chargers, car charger, and USB cables every day since I got the phone. I even was using the USB charger to deploy and debug a simple application I am building around noon today. This evening at about 8 PM while on the wall charger I noticed the charging stopped. No lightening bolt icon, status says Discharging, and I noticed one time that it said Not Charging. Neither of the wall chargers work, nor is it recognized by the laptop using the USB cable. It is at 65% charge and is dropping fast. It seems that no one has a fix for this other than replace the phone.
Very difficult for me to believe that the USB port just went bad using the same chargers every day. Hard to blame JellyBean that has run at least 4 days with no issue even though several sites point to a possible charging issue. I even dialed *#*#4636#*#* and checked the battery status, and it's health was good. I have not rooted or placed anything on this phone that is obscure beyond my simple near "hello world" development apps. I have rebooted, and performed a battery pull with no such luck. With the number of posts pointing to a JellyBean issue, and users experiencing the same issue after the upgrade to 4.1.1 I am leaning towards this being a software issue, but it is interesting at the number of posts saying that the their only fix is a refurb phone replacement from the carrier.
Pretty odd occurrence, and extremely frustrating. As I said the phone worked fine all day today. This just started a few hours ago for me.
Update
enviux said:
... No lightening bolt icon, status says Discharging, and I noticed one time that it said Not Charging. Neither of the wall chargers work, nor is it recognized by the laptop using the USB cable. It is at 65% charge and is dropping fast. It seems that no one has a fix for this other than replace the phone...
Click to expand...
Click to collapse
OK I have fixed my issue. and it does appear to have been hardware related. I will preface this with you must be very careful not to break your phone with the solution below. I read several posts about using contact cleaner on the USB port, so I looked at the port on the phone and noticed that the "toungue" inside the reciever USB port appeared to be slightly bent down. With the phone off and battery removed I used a needle to wedge under the toungue and bend it up ever so slightly making sure I would not break it. Pluged in the phone and it still did not charge. (That was last night) this morning with the phone at 55% and thinking it was going to need to go back to Verizion I did it again phone off and battery removed only this time a bit more forcefully out of desperation. I definitely moved the "toungue" up and even had a bit of difficulty getting the USB cord to slide back into the connector. But when it did the Phone is charging again. Appearantly I must of jammed the plug into the phone upside down last night when getting into my car and bent the "tongue" in the USB port. Lesson learned, and hope this helps others.
Means the battery has been recharged and discharged to the point were it holds less of the charge. Basically its an older battery, or its been tappered with with, probably a rom using to much ram or pussing the device a bit too far nightly and ported roms could be the cause I say stick to stock kernal unless you really now what to do
Scrap that wrong fourm I think

Galaxy Nexus not charging !!

My gnex is not charging..i plug in and the battery symbol doesnt show charging..when i check battery in settings it shows not charging instead of discharging.
Another thing is that if i switch it off and plug in the white charging symbol occurs but after an hour when i switch on the battery is at the same percentage..
pls help :'(
Ive had those same issues..I went to charge it on my car charger and it instantly began working. The very next day I tried my hone charger again and it would work..Crazy thing is when the home charger wasn't working for my GNEX, it would charge my girlfriends phone just fine!!
Sent from my Galaxy Nexus using xda app-developers app
tea_dub84 said:
Ive had those same issues..I went to charge it on my car charger and it instantly began working. The very next day I tried my hone charger again and it would work..Crazy thing is when the home charger wasn't working for my GNEX, it would charge my girlfriends phone just fine!!
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
http://productforums.google.com/forum/#!topic/mobile/RahZtFg39DU[1-25]
looks like many have this issue
Same happened with my friends nexus.. Any solutions...?
vjz567 said:
Same happened with my friends nexus.. Any solutions...?
Click to expand...
Click to collapse
no idea..this issue is very annoying
There's a goddamn thread a day on this
Not kidding. One day Galaxy Nexuses will go extinct because of this!
Sent from my Galaxy Nexus using xda app-developers app
Have had a charging issue as well, and solved it.
Hey there,
my SGN was not charging at all not even when turned off, started two days ago, the first evening it was only charging on one out of my three USB cables (each cable has its own wall charger).
Also my PC with "Win 8 Pro" was not recognizing my phone at all.
My first try was a bit stupid, but it worked, well for one day only. I bite on the USB cable, so the part that goes in the phone was a bit deformed, and the SGN was charging again. \o/
Next evening, I had the same problem again, but this time, non of my three cables was able to charge, even after further deforming tries.
My final solution was to use a needle, stick it in the USB port on the phone and bend the small "tongue" a bit up, so it was exactly in the middle.
My Phone was off and the battery removed. I put all together again and plugged the USB cable back in, it started charging while off.
Then I just turned it on, after booting was almost done, my PC told me that my SGN is connected and it was still charging.
I removed the cable, plugged it back in, several times, also on all three charger with its cables, finally my problem seems to be resolved.
btw. My SGN is from November 2011, so one of the first here in Europe.
I hope this can help some other with the same problem.
Kind Regards from Germany,
Milex84
MiLeX84 said:
Hey there,
my SGN was not charging at all not even when turned off, started two days ago, the first evening it was only charging on one out of my three USB cables (each cable has its own wall charger).
Also my PC with "Win 8 Pro" was not recognizing my phone at all.
My first try was a bit stupid, but it worked, well for one day only. I bite on the USB cable, so the part that goes in the phone was a bit deformed, and the SGN was charging again. \o/
Next evening, I had the same problem again, but this time, non of my three cables was able to charge, even after further deforming tries.
My final solution was to use a needle, stick it in the USB port on the phone and bend the small "tongue" a bit up, so it was exactly in the middle.
My Phone was off and the battery removed. I put all together again and plugged the USB cable back in, it started charging while off.
Then I just turned it on, after booting was almost done, my PC told me that my SGN is connected and it was still charging.
I removed the cable, plugged it back in, several times, also on all three charger with its cables, finally my problem seems to be resolved.
btw. My SGN is from November 2011, so one of the first here in Europe.
I hope this can help some other with the same problem.
Kind Regards from Germany,
Milex84
Click to expand...
Click to collapse
could u please post a photo of what u did? I've the same problem
Thanks
MiLeX84 said:
Hey there,
My final solution was to use a needle, stick it in the USB port on the phone and bend the small "tongue" a bit up, so it was exactly in the middle.
Kind Regards from Germany,
Milex84
Click to expand...
Click to collapse
I had the same problem, GNex quit charging. Fixed it by using a toothpick to gently move the "tongue" in the USB port up towards the LED (screen side). I used a wooden toothpick as I didn't know what would happen if the connectors shorted using something metal.
Apparently, moving the USB plug around when it is in the port can move things out of alignment. Very easy fix, takes less than one minute. You could use a plastic pen cap or whatever you have lying around as a tool.
If you are under warranty, you could always ask for a replacement.
I had this problem a while back, first only some chargers would work and finally none of my chargers worked. In my case it seems like the problem was pocket lint tightly packed at the back of the usb port. The lint was grey and so tightly packed that I couldn't see any thing wrong. I used a fine tooth pick and got a good size wad out and the charging problem was solved. I always thought that the lint prevented the usb cable to be fully seated but maybe I bent the "lip" while trying to get the lint out
Sent from my Galaxy Nexus using Tapatalk 2
Well, I've left my phone on charge with the adapter charger and it was recharged. Now it seems to work also through usb
I got a new Gnex today because of this same issue. It would randomly not charge no matter what charger is was using. What's weird though is I never had an issue transferring files to my Mac and vice versa.
Sent from my Galaxy Nexus using Tapatalk 2
Jolle_1 said:
I had this problem a while back, first only some chargers would work and finally none of my chargers worked. In my case it seems like the problem was pocket lint tightly packed at the back of the usb port. The lint was grey and so tightly packed that I couldn't see any thing wrong.
Click to expand...
Click to collapse
had the same issue, was charging only on PC-USB, I used a safety pin and removed a lot of lint. Works fine now.
britoso said:
had the same issue, was charging only on PC-USB, I used a safety pin and removed a lot of lint. Works fine now.
Click to expand...
Click to collapse
Thought that was lint but in my case even removing the lint it wont charge CORRECTLY -- with the original charger (it was uncharging after some movement).
Then I realize that forcing the usb plug to go more inside the USB port it works. What I did: Removed the black protection because it block the plug to go more inside the phone port. It's now metalic (lol) but not a problem of charging anymore.
I'd buy some heat shrink tubing for that before you cause a fire .
Sent from my Galaxy Nexus using Tapatalk 2
Sometimes it happens to me when battery's charged at 98-99%. Don't know the reason, and what I can do is to remove cable, reconnect it
dbleti said:
Sometimes it happens to me when battery's charged at 98-99%. Don't know the reason, and what I can do is to remove cable, reconnect it
Click to expand...
Click to collapse
Unfortunately, all that really does is shorten the battery's life. There is no benefit to forcing it to that feel good display of 100%.
Sent from my Galaxy Nexus using Tapatalk 2
Here's my full experience with my Galaxy Nexus charging problem --
I bought this one eBay, came with 4.1.2. Didn't even test charging before I updated it to stock 4.2.2 and rooted it, so I'm not sure if the problem developed after my software update, or if it always had that problem. The eBayer said he didn't know anything about it. I'm on stock rooted 4.3 now, and the problem persists.
The phone has never charged on any of the several AC adapters I've tried. These have been between 250ma and 1A, and they wouldn't work whether the phone was on or off. It would consistently charge when connected to my desktop computer, but that all changed a few weeks ago when I changed out my computer's power supply. Now, the only one trick I've found is to turn on WiFi, BT, GPS, and put the screen at 100% brightness, then plug connect my computer's USB cable, and it will go into charging mode about 35-50% of the time. This works OK, but one extra annoying bit is that when the battery reaches 100%, it stops charging, and won't start again until I do my little trick and replug the USB.
I tried replacing the USB port, but that didn't fix anything. As far as I can tell, that's the only part that can be easily replaced by a normal person. I'm basically managing this by swapping in batteries charged by an external charger.
Got major issue all of sudden and phone won't start anymore
I have been tweaking with my phone customizing it for like one year and didn't had any problem. I flashed with KitKat gummy ROM and then reverted back to 4.3 stock jellybean using ROM manager installed previous saved 4.3 stock rooted ROM.
Further installed clean master and did some advanced cleaning of cache files. WELL after reverting back I started witnessing some major flaws with battery charging status earlier with KitKat I wasn't using any battery saver app but after reverting back to 4.3 I installed DU battery saver and it would like take ages to charge my battery like 7-8 hrs but I wasn't paying much attention to this. I did some advanced cleaning with clean master, but anyways that won't clean any system files that would hinder the functionality of phone right?Problem started cropping up as I detached my power cable without switching off the supply ( even though I had done this previously many times before) , phone flickered/froze and switched off and won't start without external power supply even though i had 57% battery charge that too showed random status, sometimes 0% and sometimes 50+ %. This went looping for sometime then like it won't switch on even with power supply, just showing for a sec the battery symbol with bolt sign when the charging cable is inserted and going blank within 5 sec . It would show the battery icon sometimes and sometimes no sign just plain blank..
Well I tried different ways as suggested like pushing the small tongue inside USB to middle or attaching to laptop w/o battery and putting back n starting but all in vain, no response.
I am not sure any major fault has cropped in the charging circuit or is the phone bricked? Battery dead?
Guys do give some suggestions.. I have been charging using diff usb cables, no response but just that battery symbol for 5sec n going blank..even though i have been charging the phone is getting heated..but does that imply anything?
do provide some insights guys
Thanks in advance!
Once it worked and now not working
MiLeX84 said:
Hey there,
my SGN was not charging at all not even when turned off, started two days ago, the first evening it was only charging on one out of my three USB cables (each cable has its own wall charger).
Also my PC with "Win 8 Pro" was not recognizing my phone at all.
My first try was a bit stupid, but it worked, well for one day only. I bite on the USB cable, so the part that goes in the phone was a bit deformed, and the SGN was charging again. \o/
Next evening, I had the same problem again, but this time, non of my three cables was able to charge, even after further deforming tries.
My final solution was to use a needle, stick it in the USB port on the phone and bend the small "tongue" a bit up, so it was exactly in the middle.
My Phone was off and the battery removed. I put all together again and plugged the USB cable back in, it started charging while off.
Then I just turned it on, after booting was almost done, my PC told me that my SGN is connected and it was still charging.
I removed the cable, plugged it back in, several times, also on all three charger with its cables, finally my problem seems to be resolved.
btw. My SGN is from November 2011, so one of the first here in Europe.
I hope this can help some other with the same problem.
Kind Regards from Germany,
Milex84
Click to expand...
Click to collapse
Thanks for the awesome solution. It worked for me before a week. I faced the same problem and now this trick is not working for me ;(. Please help me out.

[Q] Battery shows charging, but isn't.

Title pretty much says it all, my gnex says charging but instead of the percentage going up it's dropping at an unreasonable rate. When plugged into my laptop via usb it says usb debugging, and the lockscreen once again says charging, but although I can transfer files as usual the battery percentage still drops. Last night I plugged it into the wall at 30% around 2 AM, when I woke up 5 hours later it was at 0% and died as I looked at it. I have tried 3 different cords and plugs and many outlets.
Ideas?
Tried different cable?
Sent from my HTC Vision using xda app-developers app
Jubomime said:
Title pretty much says it all, my gnex says charging but instead of the percentage going up it's dropping at an unreasonable rate. When plugged into my laptop via usb it says usb debugging, and the lockscreen once again says charging, but although I can transfer files as usual the battery percentage still drops. Last night I plugged it into the wall at 30% around 2 AM, when I woke up 5 hours later it was at 0% and died as I looked at it. I have tried 3 different cords and plugs and many outlets.
Ideas?
Click to expand...
Click to collapse
Most likely a Defective charging board.
Swype'ed on my CM10 Galaxy Nexus
Best idea: google any question you have, you'll find answers to everything.
Other than that, i would say check the micro usb port in you phone. The middle part is creating a short by touching The metal frame of the port
Use a needle and try to center the middle piece in the port, its touching one of the sides. I had this problem before and fixed it by doing that, be cautious not to break anything.

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