[Q] WiFi connection issue Galaxy S II - T-Mobile Samsung Galaxy S II SGH-T989

I need your help everyone. My brother is using the Galaxy S II running ICS 4.0.1 that was bought along with my S III and it is acting up. GSII is running stock ICS, and still in stock configuration. Phone is not rooted or messed with in any manner. The phone connects and stays connected to the Home Network, but data transfer stops after few seconds. All the other devices at home (laptops, PC, other phones) stay connected and works fine. Home network is through Century link and wireless is through actiontec modem and wifi router - http://www.actiontec.com/products/product.php?pid=264#.UOyOPB3aI7s). He has been using this phone with no problems with the same wireless network for almost 4 months and this issue started almost a month ago. I have no idea why it went wrong all of a sudden and not had any luck in finding a solution from all my research.
Problem: When WiFi is activated, it will connect to the home wireless network and will work for few seconds. As soon as background activity that requires data stops, the WiFi stops working. If I am browsing or a video is playing on Youtube, it will stay connected, but as soon as I exit out of the application that is pulling data, it stops working. I have to turn it off and back on again for it to work, but this issue repeats. From looking at the signal bars for WiFi, its full (I was sitting next the router) upload arrow blinks once in a while but noting on the download. None of the apps are connected to the network. Browser will show loading for a while and then displays no network connection message. I tried google play, youtube, third parts apps etc. to ensure its not just the browser. When I turn off the WiFi, the phone seams to download a bunch of messages and updates that was not being pulled for a while. My GSIII connects fine with the network and it works fine even after being idle for hours. I have no idea what is going on and would really appreciate any help. I am close to calling Samsung and T-mobile, but thought I will try here first as we all know how easy it is to deal with those guys.
Things I have tried so far: I have tried all of the following based on suggestions I read from other forums I found through google search.
1. Factory Reset the system: FAIL. After the reset was complete, I waited for everything to finish loading and then I connected to WiFi by inputting all the necessary details. Same results, will work for few seconds and stops.
2. Restart the Modem and Router: FAIL. I do not think it is modem or router related issue as my S III seams to connect and work fine.
3. Turn off the security for wireless network: FAIL. Same result as above.
4. Try different encryption: FAIL. Same result as above.
5. Forget the Network and redo: FAIL. Same result as above.
6. Change the IP address to Static in advanced settings for the network: Worked for a while and then this stopped too.
7. Change WiFi sleep policy: FAIL. Changed it to " When device sleeps", "Never" and "Always", does not make any difference.
8. Third party apps suggested by everyone: FAIL.
This is where I am at right now. I have tried to include all the information possible. Please ask me if any other information is needed.

Last resort ... try a warranty replacement.
Is the phone experiencing the same issues with other wireless networks (coffee shops, McD's)?

[Fixed]
The issue was not with the phone, but with the router/modem. This was the century link modem with wifi and router from walmart that was bought for $99. Its an actiontech router with built in modem for century link. This does not work and dont bother purchasing it. I ended up buying the NETGEAR DGND3300 RangeMax Dual Band Wireless-N Router with Built-in DSL Modem from Amazon (http://www.amazon.com/gp/product/B001UHMB5O/ref=oh_details_o01_s00_i00) for a 30 dollars more, but it works. Only extra step was that i had to call century link for my username and password that needs to be entered during the setup procedure. The actiontech from walmart did this automatically (mainly because this was a century link branded product).

Related

Wi-Fi Issues.

Hi, I got the HTC desire during the week and all going great so far except issues with connecting to my Wi-fi at home.
On initial setup i had it scan for my wireless signal but had to manually enter it, network is not hidden. 3 laptops, PS3, PSP, DS all have been able to see it and connect in the past. Anyway, connected through WPA and was able to connect to the internet and market fine.
The issue is it keeps dropping the connection, signal bar stays as if connected but all pages timeout. turning the wireless on/off does not resolve, sometimes turning the power on/off will sort it, most times not. I drove to work last night, 25km and it said i was still connected to a network untill i disabled the wireless on the phone in the carpark !!
I have trawled the net and have come across known issues with other HTC devices and wireless networks but most of the fixes i tried have drawn a blank so far, bar hard reset.
Unsure if it is settings in my router or the phone. One thing i did notice is when it was connected and i went to the settings>wireless and networks it was smooth like the usual progs on the phone, but when i cant connect and go to the settings it is serious laggy.
BB is Eircom, netopia router.
Phone is Vodafone.
Any other info needed just ask, could do with a fix for this before i pull my hair out.
edit: downloaded a wifi analyzer app and it says my signal is very weak, even sitting on the router, it is either the router sending the wrong signal or the hardware on the phone i think.
Anyone have to chage their wireless settings on the router to get the desire to connect ? If so, to what ?
Update.
powered off my phone and ran the wifi analyser again, same thing, -98db.(red, no signal)
powered off the phone again, and was hitting -40db sitting on top of the router and ~ -70 2 rooms away(green/yellow) and internet pages were flying, this is what is happening, may stay for 10 mins and go again.
Another update:
I had a good connection so changed the sleep from 1 min to 30, checked the sig strenght every 15 mins, surfed a few pages and all fine. Changed the sleep back to 1 min, let it sleep, came back 5 mins later and wifi dead again. this leads me to taking the router out of the equation and phone based issue.
Wifi issues
Hiya,
I had exactly the same problem with my desire. It is on Orange UK and came withall their crud on it. I spent two days playing around with the router settings and phone settings. I could connect to the router but not use the internet. In the end I followed the links on here to erase the orange crud and install a generic rom. After that the phone connected to wifi internet and telephone internet and switches between them without any problems whatsoever. I did wonder if it was a ploy by the telecom provider to get you to use more of their online data rather than over wifi.
LenMackin said:
Hiya,
I had exactly the same problem with my desire. It is on Orange UK and came withall their crud on it. I spent two days playing around with the router settings and phone settings. I could connect to the router but not use the internet. In the end I followed the links on here to erase the orange crud and install a generic rom. After that the phone connected to wifi internet and telephone internet and switches between them without any problems whatsoever. I did wonder if it was a ploy by the telecom provider to get you to use more of their online data rather than over wifi.
Click to expand...
Click to collapse
Thanks for the reply Len.
It is a vodafone phone (Ireland) Non branded, no vodafone sortware as far as i can see.
Some Info: Firmware 2.1 update1, software 1.15.405.4, browser webkit 3.1

[Q] Wifi issues

Hey guys,
So all of a sudden, my wifi is searching and not connecting in a campus setting. My Samsung Galaxy Note 10.1 2014 is still connected to the same wifi my Note 4 was. I have tried rebooting, removing battery, shutting off and on data and wifi, and airplane mode. Nothing reconnects it. Also tried forgetting all networks since there are 5 when searching for networks it finds and reconnecting to one, still no dice. It's been 4 hours, still can't reconnect. Any ideas?
Dedline said:
Hey guys,
So all of a sudden, my wifi is searching and not connecting in a campus setting. My Samsung Galaxy Note 10.1 2014 is still connected to the same wifi my Note 4 was. I have tried rebooting, removing battery, shutting off and on data and wifi, and airplane mode. Nothing reconnects it. Also tried forgetting all networks since there are 5 when searching for networks it finds and reconnecting to one, still no dice. It's been 4 hours, still can't reconnect. Any ideas?
Click to expand...
Click to collapse
Have you tried to forget the network and then ADD it with + Add Wi-Fi network? I actually had an issue playing with a Galaxy note 10.1 2012 edition, I turned my hotspot (sprint note 4) on and named it the same as our current network (was showing how open networks aren't always the network they say and anybody can create a Starbucks-Guest network.... I used starbucks-guest because I didn't want to put my schools on here). The tablet didn't see the network even after reboots, but when I added the network manually it connected right away. Also was this connecting to the same access points or different ones on the other side of campus?
Yep tried forgetting, re-adding the wifi spot and nothing.
I've been having wifi connection issues since day one of getting this phone.
Not sure if I have the same problem.
But at least once a day, it seems the phone can no longer make a connection to my wifi.
The only solution is to either just power off the phone and restart or do what Sprint asked me to do.
Sprint said to try and reset the network connection information by dialing ##72786#
The phone will power off and then restart do some background stuff and then power off again and restart.
Once that is done, all is fine.
I've never had this happen on any other of my Android devices. I even use a static IP with my phone setup.
And yes, I have tried just using the default of DHCP.
I had thought it was my router (Asus RT-AC68U) which transmits both 2.4ghz and 5ghz. I have both setup and I try to use 5ghz the most.
I did upgrade the router software because I was one version behind, but that did not fix anything.
Also, I had a Sprint femocell in my house (provided for free from Sprint) because I had bad signal issues years ago.. But because this phone uses LTE and now it seems the phone comes with built-in WiFi Calling. (Means instead of using the cellular network it will use my network and ISP to make Sprint calls, all voice and text messages come through normally, it's basically a built-in femocell).
I returned that, whoops still in the box, need to get that mailed out fast.
I'm not sure how widespread this issue is, but I suspect it's bigger that just the two of us here. And if I'm in the wrong thread, please let m know.
Thanks
Rob

[Q] Wireless Issues with Note 4

Has anyone experienced issues with Wireless?
I will be connected to a wireless network, can disconnect and reconnect just fine, everything seems to be working, but if I open an app that is trying to load data, it does nothing, as thought I have no connection. I have tried turning it off and on, forgetting the network(s) and reconnecting and the only thing that ever fixes the issue is a restart of the phone. Once I restart it will work just fine until the next "blip" in the radio.
Thanks in advance,
Zach
Yep, I have this issue but only when connected to my WiFi extender. Connecting to the main router works fine.
Just to add info, I connect to a Samsung Verizon Extender every day since owning the Note 4 and have no issues.
I also have never had any issues like the OP mentioned. I would start looking at apps you have installed.
Remove and test and so on. I did a quick search and did not find this to be any known issue.
rusty.gh said:
Just to add info, I connect to a Samsung Verizon Extender every day since owning the Note 4 and have no issues.
I also have never had any issues like the OP mentioned. I would start looking at apps you have installed.
Remove and test and so on. I did a quick search and did not find this to be any known issue.
Click to expand...
Click to collapse
My issue exist on both me and my wife's note 4. Both exhibited this issue from the initial setup. It's unfortunate and annoying. If it weren't for the camera and s-pen I would've already gone back to my M8.
mlin said:
My issue exist on both me and my wife's note 4. Both exhibited this issue from the initial setup. It's unfortunate and annoying. If it weren't for the camera and s-pen I would've already gone back to my M8.
Click to expand...
Click to collapse
I found this, maybe it will work, sorry you are having troubles.
Problem: Wi-Fi connection
Every time a new smartphone is released there are a lot of reports about problems with connecting to Wi-Fi networks or maintaining good Wi-Fi speeds. Here’s what to try if it happens to you:
Potential solutions:
Try turning your Note 4 and your router off for a couple of minutes. Now turn them on again and retry the connection.
Take a look in Settings > Power saving and make sure that low battery life isn’t restricting your Wi-Fi.
Try forgetting the connection, choose your router in Settings > Wi-Fi and Forget. Enter the details again.
Try the free Wi-Fi Analyzer app and see if the channel you’re using is crowded. Change to another channel if it is.
Take a look at the settings on your router. Make sure that MAC filtering isn’t on, or add your Note 4’s MAC address, which you’ll find in Wi-Fi > Settings > Advanced.
Make sure that your router firmware is fully up to date.
Read more: http://www.digitaltrends.com/mobile/galaxy-note-4-problems/11/#ixzz3LKnOnxM8
Follow us: @digitaltrends on Twitter | digitaltrendsftw on Facebook
None of these work. Restarting the phone always works.
rusty.gh said:
I found this, maybe it will work, sorry you are having troubles.
Problem: Wi-Fi connection
Every time a new smartphone is released there are a lot of reports about problems with connecting to Wi-Fi networks or maintaining good Wi-Fi speeds. Here’s what to try if it happens to you:
Potential solutions:
Try turning your Note 4 and your router off for a couple of minutes. Now turn them on again and retry the connection.
Take a look in Settings > Power saving and make sure that low battery life isn’t restricting your Wi-Fi.
Try forgetting the connection, choose your router in Settings > Wi-Fi and Forget. Enter the details again.
Try the free Wi-Fi Analyzer app and see if the channel you’re using is crowded. Change to another channel if it is.
Take a look at the settings on your router. Make sure that MAC filtering isn’t on, or add your Note 4’s MAC address, which you’ll find in Wi-Fi > Settings > Advanced.
Make sure that your router firmware is fully up to date.
Read more: http://www.digitaltrends.com/mobile/galaxy-note-4-problems/11/#ixzz3LKnOnxM8
Follow us: @digitaltrends on Twitter | digitaltrendsftw on Facebook
Click to expand...
Click to collapse
Thanks. Funny you should post this, I read it right after I posted here and was planning to check out the MAC filtering when I get home. Weird thing is this: My phone connects to the main router fine, with zero issues of any kind. We have a WiFi-extender by NetGear. My phone will connect to it, but will not exchange any data. My computers, HTC One, and my wife's old S5 all connected to the extender fine. Now, neither of our N4's will properly connect to it. It certainly doesn't seem like an issue with the extender, but that's not to say it isn't possible, and I sure hope that it is and not an inherent problem with the phone. Will try some troubleshooting tonight and report back.
I've run into an issue with the wifi since getting my Note 4 last Friday. The problem I am having is it will connect to my wifi network without any issues, but after a while (it could be 2~8 hours) my note4 will lose it's connection to the wifi router and not be able re-connect until I reboot the phone. I have a dual band ASUS router with the latest firmware, when the note4 craps on itself with the wifi, the wirelessG connection will keep asking for the password and come up with "authentication error" and the wirelessN connection will come up with "unable to obtain ip address"
When the note 4 has this issue, my router log shows "Dec 9 16:54:28 kernel: eth1: received packet with own address as source address", checking further into the logs on the router, this didn't start popping up until I got the note 4. I am hoping it is a software issue, Verizon did however confirm that there is an update coming out the the next few days to address a wifi performance issue...
I have other wireless devices that use both wireless G & N and don't have any issues, i've rebooted the router a few times even though that is not the problem. I even hooked up a different router to see if that would help, but the same problem is still there.
After playing around with different settings, I have yet to find a solution to this problem. Verizon support has me running the phone in safe mode to see if it's an app causing the problem.....
Are you by any chance using 5 GHz on your router? I am having issues with 5 GHz connections and no issues with 2.5.
admiral70 said:
Are you by any chance using 5 GHz on your router? I am having issues with 5 GHz connections and no issues with 2.5.
Click to expand...
Click to collapse
I've been trying both and it has the same issue with either
zmorrow80 said:
Has anyone experienced issues with Wireless?
I will be connected to a wireless network, can disconnect and reconnect just fine, everything seems to be working, but if I open an app that is trying to load data, it does nothing, as thought I have no connection. I have tried turning it off and on, forgetting the network(s) and reconnecting and the only thing that ever fixes the issue is a restart of the phone. Once I restart it will work just fine until the next "blip" in the radio.
Thanks in advance,
Zach
Click to expand...
Click to collapse
Maybe the the new update fixes this issue?
http://www.verizonwireless.com/dam/support/pdf/system_update/benefits-galaxy-note-4-12-9-14.pdf

Mesh WiFi issues after latest update

My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
I have the same problem with my non-mesh Google Wifi router occasionally. it's annoying.
jtbarnes said:
My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
Click to expand...
Click to collapse
I'm having the same exact problem with my S8+ and my netgear orbi, all was good until about a month ago, and I've tried pretty much everything, and the exclamation point still comes every few minutes. I can't wait to get rid of this phone honestly. And I've had EVERY Samsung phone to date, and this one has given me the most problems by far. I am on my 5th S8+. HURRY NOTE 8!
Running Luma mesh network... Have the same issue on my S8+ after the update...
Definitely due to the update... No issue prior
whelmar said:
Running Luma mesh network... Have the same issue on my S8+ after the update...
Definitely due to the update... No issue prior
Click to expand...
Click to collapse
Had the same issue. Go into developer options and turn on Wi-Fi verbose logging. Fixed it for me. Try it out
jtbarnes said:
My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
Click to expand...
Click to collapse
Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
richieandsandy said:
Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
Click to expand...
Click to collapse
Seems to help, thanks!!
richieandsandy said:
Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
Click to expand...
Click to collapse
Thank you! I just changed that setting. I really hope that works!
Other fix is enabling guest network on your router. It worked for me with Netgear Orbi.
I have an orbi and the above fix didn't quite fix my troubles. After enabling guest mode, then what? Use guest mode? Or does just the act of enabling guest mode change something? Thanks in advance.
Wi-Fi Verbose Logging
Yep! This is a problem the carries and Samsung have chosen to ignore so far. I have the exact same issue with two S8's in my household. Everything, all devices, LG, Apple, HTC, Google, Amazon, PC's, etc., including the S8's worked on our mesh wifi network until the two S8's took on the latest update. After that point neither S8 device would consistently work properly on the mesh network. While all other devices, including a Note 5 and Samsung Smart TV, among a plethora of other devices, continued to work flawlessly. It is definitely tied to the latest update on the S8 devices. I reset the wifi, the phones, etc., including factory resets but that did not solve the problem. Verizon sent 2 replacement phones and we have not allowed the latest update to load on the phones and the replacement phones are working perfectly! The latest software version that screws up mesh wifi connectivity is: NRD90M.G950USQU1AQG4. Beware. So far, neither Verizon or Samsung will acknowledge the issue. Only after hours of trouble shooting and persistence on my part about this issue being a well documented situation in on-line forums did they respond by saying they found one case similar to mine but they did not see this as a wide spread issue. Well, for anyone with a mesh wifi network, this is a big issue and irritating as heck! Come on Samsung! Own up to the issue, support your customers, and fix the problem. The evidence that there is a problem at this point is pretty convincing. All one has to do is go on-line and search the issue and bam, there it is. All somebody at Samsung has to do is take an S8 load the latest update and try it on a mesh wifi network. Really try it that is... It work at first but as soon as the mesh network moves the device to a channel or frequency that is less congested, the device will lose connectivity. Sometimes it is sporadic but eventually it becomes a more persistent problem to the point of uselessness. Either put out a patch or push out the wifi portion prior update for us to revert back to. Don't call us liars and ignore the issue. Hard to achieve customer loyalty and retention with behavior like that. I've already had to muddle through the Note 7 fiasco with the 3 recalls and final discontinuing of the device itself. Samsung, don't leave me hanging again.
UPDATE:
Turning on the Wi-Fi verbose logging did not solve my issue. It seemed to work at first. However, after a few minutes it said it was no longer connected to the web when trying to load some very common url's. However, this time there is no "!" next to the Wi-Fi signal on the S8. It now just stops working. Wish I hadn't let it update on the replacement phone. Again working just fine before the NRD90M.G950USQU1AQG4 update.
Help....anyone!?
dave812 said:
I have an orbi and the above fix didn't quite fix my troubles. After enabling guest mode, then what? Use guest mode? Or does just the act of enabling guest mode change something? Thanks in advance.
Click to expand...
Click to collapse
After enabling guest-network, forget the main SSID and connect to guest-network. If you "allow guest to see each other..." you will be able to see other devices, like printer, Sonos, Roku, etc.
I tried the fix above and did not work for me either. Going back to login in in guest-network.
You can also see this: https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/thread-id/534/page/12

WiFi issues: can't connect to any network anymore [T800]

In the last 6 months or so I have been experiencing frequent wifi issues, regardless of the custom ROM I'm using. Usually some time after a new installation I am unable to connect to the networks I normally use (my home network and the one at work which uses a proxy server). No matter what I do (clear cache, factory reset, change ROM...) the problem persists. In settings a number of random messages are given: secured, disabled, authentication problem, etc. Every now and then I can get a connection (never at work though) but it doesn't last long. Any help for troubleshooting this would be appreciated. I hope it isn't hardware failure since I'm still enjoyng this tablet after all these years!
Mine started having wifi issues off and on a couple of weeks ago. The wifi started to not turn back on after waking it up, at first just in manually turning it off and then back on seemed to work. Last Friday it just wouldn't stay on at all. I would go to the wifi in settings, it sometimes would get stuck saying turning on. I finally did a factory reset on it, it at first seemed to fix the problem, even spent a couple of hours trying to get everything set back up. Then the problem returned, it just keeps turning the wifi off, if i can even get it to turn on at all. I was going to try and use my phone as a hotspot through Bluetooth (not sure if i can or jot, never tried before), but even the Bluetooth won't stay on. So Sunday, after spending way to many hours fighting with it, i went out and got a new tablet.
Sent from my SM-T830 using Tapatalk
Have you tried using the Samsung Kies app to flash the latest stock rom, Dont use Odin or other non Samsung approved flashing software.
I have had my T800 for over 4 years and had no real problem with the wifi connection, But i have heard that there can be compatibility problems with some wifi routers, Also try changing the channel number on your router, Auto channel was giving me poor connection on my PC, I ran the inSSIDer wifi app and it said to manually change my wifi channel to channel 1 the clearest channel as other wifi and bluetooth and wifi dongle even you smart gas/electric can cause interference., auto was picking channel 13 for some reason and it fixed my problem.
John.
Tinderbox (UK) said:
Have you tried using the Samsung Kies app to flash the latest stock rom, Dont use Odin or other non Samsung approved flashing software.
I have had my T800 for over 4 years and had no real problem with the wifi connection, But i have heard that there can be compatibility problems with some wifi routers, Also try changing the channel number on your router, Auto channel was giving me poor connection on my PC, I ran the inSSIDer wifi app and it said to manually change my wifi channel to channel 1 the clearest channel as other wifi and bluetooth and wifi dongle even you smart gas/electric can cause interference., auto was picking channel 13 for some reason and it fixed my problem.
John.
Click to expand...
Click to collapse
Thanks, but since it's the router at my workplace there's not much I can do on that side. Question is, are there any specific steps I can take to verify if it's software-related or if the wifi module is just gone?
Wifi and Bluetooth both use the 2.4ghz frequency, So they can interferer with each other and can cause constant disconnect`s, I have seen this many time, Use 5.0ghz on your T800 if you can, Or disable Bluetooth.
Does your wifi work OK on other brands of router?, Or is it just the one you are using at work.
John.
It's kind of tricky to answer: let's say the times this issue appeared it always stareted at work, but then also at home I couldn't keep a stable connection. Once the problem starts, I get no connection at work at all and very difficult connection at home (meaning it does connect intermittently).
UPDATE. After other attempts and a complete restore of stock firmware, I have both wifi and bluetooth not working, constantly "turning on...." but never activating.

Categories

Resources