I just purchased my galaxy note 2. After the 4.1.2 update my touchscreen is acting crazy. It's like its registering touches that aren't there. Like I will open spotify and it will select a song and start playing when I just open the app and my fingers are nowhere near where my fingers are. Anyone else having this issue? It's kinda like this video I found of the first note on YouTube https://www.youtube.com/watch?v=HAAWDwPVYmk&feature=youtube_gdata_player. Any feedback is appreciated. UPDATE here is the video of my doing it that is posted in the the thread below http://youtu.be/ROTcp-fvBNw
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Has your phone been fully stock and unrooted all along?
Have you tried rebooting it?
Yes I have done nothing to it except for the update from AT&T.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Try a factory reset. Good etiquette after an update.
Yeah I should, I was hoping to avoid that due to my authenticators on my phone. Pain in the butt to set them up again. I will try and see if it stops.
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Well I just did a reset. All seemed well as my apps were updating. When they were done I slid down the notification menu and touched clear all button. After I did that it registered 3 touches (I know because of the reset the annoying water sound for touches is back on). It opened 2 apps just by touching the clear button. I must have a faulty screen. Strange it didn't happen until the 4.1.2 update.
get a replacement
I got it to act up on video here it is
https://www.youtube.com/watch?v=ROTcp-fvBNw&feature=youtube_gdata_player
Sent from my GT-N8013 using XDA Premium HD app
This may sound crazy but I do it once a week... I put a little squirt of Hand sanitizer on my screen.. rub it onto the screen and then wipe off with a paper towel. The glass looks perfect afterwards. maybe your glass is just dirty.
I actually do that as well. Not only to keep it nice but to keep the germ filled touchscreen from getting me sick since I deal with the public then touch my phone then take a call. Gross when you think about it. I am going to exchange this phone this morning I have had it for a week,
I had this problem in my last phone, it was due to a fault digitizer
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Yeah, I would call it the digitizer as well - - not fun to buy/replace.
Good thing it's still fairly new.
Pretty wild though.. I thought it was your Palm at first, then you moved it.
Serious question, do you have a black note 2? Or is that a colored glass screen protector?
Maybe my eyes deceive me.. Lol
It's a titanium note 2. The lighting sucked because I had to catch it in action.
I did get a new phone and I am not having the issue anymore. I think it had a short in it. I am glad to get it on here though, so if others have the issue it may provide some help.
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Related
I have heard if people having a loose power button, but nothing of a loose and rattling volume one. I can hear it move whenever I move the phone from a flat surface or whenever I tap on the top of the screen. Should I get a replacement? On an of topic thing I just removed my screen peotector and live the feel without it do I really need it as long as im careful? I have the ballistic case on with a naked screen. Thanks!
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
As a rule, if there's a hardware defect (not of your doing), use the warranty exchange. Your under contract for this device. It should work. Just my opinion.
Well I just replaced the device yesterday cause my camera had a spot under the lense lol. I think I just have bad luck with phone haha.
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Keep taking it back until its perfect, that's my advice.
Well, thats the idea.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
So whenever I try and use the s pen it sucks. If I hover over anything it acts like i selected it. I just want to know is there a way to disable this. I don't want the s pen to do anything unless I actually touch the screen with it.
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Return it . My brobwas doing the same thing and he returned it
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My phone also does this. I'm waiting to see how bad of a problem this is before I make my decision.
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thunderbread said:
So whenever I try and use the s pen it sucks. If I hover over anything it acts like i selected it. I just want to know is there a way to disable this. I don't want the s pen to do anything unless I actually touch the screen with it.
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Click to expand...
Click to collapse
I believe that's the Airview feature of the S-Pen which you can disable from the S-Pen option settings.
It's a known problem.
Some people have taken the pen apart. Rather, i just slammed the pen on a hard surface a few times.
Fixed. I'm not joking. Try it. I promise you it will work
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a4 moda said:
It's a known problem.
Some people have taken the pen apart. Rather, i just slammed the pen on a hard surface a few times.
Fixed. I'm not joking. Try it. I promise you it will work
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
What, like throw it down flat, or stab the point onto a hard surface?
Had the same problem, returned the phone and got a new one.
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Stewall said:
What, like throw it down flat, or stab the point onto a hard surface?
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Click to collapse
Protect the point ! Just slap the sides down on a hard surface.
Sent from my SGH-T889 using xda app-developers app
fixed
I had the same issue. It was fixed after I accidentally dropped my s pen
I can't believe that actuall fixed it. I almost returned it! Thanks
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Mine is fixed now too....before the tip wasnt springy and now it is.....wow works perfectly!
dchtlh said:
Mine is fixed now too....before the tip wasnt springy and now it is.....wow works perfectly!
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Click to collapse
too funny!
maybe they should put that in the user manual!!
Glad it's working for you. Cant wait to get mine on the 29th
Holy ****, it fixed mine. I dropped it with a little bit of force, and sure enough it quit messing up. I appreciate it. I was also about to return mine.
I ended up swapping my pen for a returned pen. Tapping the pen mostly fixed it but it still had a problem on a the right side of the screen where I would have to tap really hard to activate a button press.
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Cant wait to get one so i slam fixit go sammysung haha
Sent from my SGH-T959V using xda premium
Best troubleshooting for your S Pen
Thanks this method worked for me too!!! Gave it two gentle slams on the table and was good to go. LMAO!! I called samsung to report the issue and they had no way of helping me out, I will call them back and have them implement this technique into their troubleshooting steps.
S Pen Issue
Having a problem, wondering if its just me.. When i go to use S Note, the pen is automatically set to the eraser, and if i select the brush mode, its still using the eraser. I can only write if i press and hold the button on the s pen, then bring it close to the screen.. and then its like an etch a sketch where my lines would all be connected.. As soon as I take the s pen away from the screen and go to write again, its back on the eraser! any help would be greatly appreciated..- Matt
That's not how it's supposed to work. Maybe you have a defective device? Either way I would bring it back to T-Mobile to get it checked out. Are you running a custom rom?
Sent from my SGH-T889 using xda premium
Mine was hover selecting too but updated to the latest OTA, still had the issue. So I disabled and re-abled Air View and my problems were fixed. All has been good for a few days.
Yeah, it was working before but now its just all screwy, im waiting for my buddy who also has the Note 2 for tmo to come by im going to try his pen. This way I can figure out if its the pen or the phone. Thank you for letting me know that this isnt how its supposed to work!
anyone had any problems with a dead spot on their screen?
foxsdaddy67 said:
anyone had any problems with a dead spot on their screen?
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Click to collapse
I am on my 3rd Optimus G and haven't had and dead spots. I am assuming you are referring to pixels. There was someone on IRC who had an OG with a broke screen. His issue was half the screen didn't come on. I am not sure if that was a hardware issue or if it was physically broke.
I have only had one screen issue and it was on all three OG I have had. There is a bit of light leak on the edges and top. Light leak is when the back light of the screen shines around the edges on a dark screen. I think that is a common universal issue. But, the screen is very vivid and not many people have had complaint about it.
Can you clarify you issue? We might be able to give you some ideas. If you are the original purchaser it is under warranty still. If not, I recommend TEP. If you are on XDA then TEP is a must.
kc_exactly said:
I am on my 3rd Optimus G...
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What happened to the previous 2?
when i run my finger across the screen in the middle it wont detect my touch. if i turn on the options in the developers setting to see what its doing you can see when it traces a line, it skips in the middle and starts again about a half inch later. only had the phone for a week or so, so thats not a problem. had a similiar issue on my evo shift way back when. had to take it to sprint store then too. any way i have an appt at 9 to have them take a look at it
_Epic said:
What happened to the previous 2?
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Held my rum and coke under my phone while texting drunk. The phone is big, the cup was bigger. 0.4 nano seconds was all it took.
Second one, testing gone wrong, fixing went full [email protected] wrong.
Sent from my LG-LS970 using xda premium
Does any one else have black rectangles all over the screen.
Sent from my LG-LS970 using xda app-developers app
well they are out of stock on the G.. on backorder for a week before i can get replacement. wtf.
had to laugh cuz the "tech" didnt know how to turn off the screen touch traces in the developer settings lol
man this is annoying. seems like everything on the phone depends on that part of the screen ie hitting send for texts and other things lol
foxsdaddy67 said:
man this is annoying. seems like everything on the phone depends on that part of the screen ie hitting send for texts and other things lol
Click to expand...
Click to collapse
Have you tried in landscape? This is a way for me to do certain things when customers come into the store with touchscreen issues.
Landscape is more annoying than the screwed up spot lol
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kc_exactly said:
Held my rum and coke under my phone while texting drunk. The phone is big, the cup was bigger. 0.4 nano seconds was all it took.
Second one, testing gone wrong, fixing went full [email protected] wrong.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
I bet you sobered up quick when you dropped it. Lol
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My wife let out 2 year old play with her phone. He threw it on the ground and now the screen looks like this. Any ideas?
Sent from my SGH-T999 using xda app-developers app
Damaged digitizer. Not cheap to fix.
Sent from my SGH-T999 using XDA Premium 4 mobile app
Supamike88 said:
My wife let out 2 year old play with her phone. He threw it on the ground and now the screen looks like this. Any ideas?
Click to expand...
Click to collapse
It may not be the Digitizer. This phone has had a lot of abuse hurled at it by various members of Toddler class. It has time and again proved to be solid.
Just to rule on hardware or software issue, can you comment on if there are any other issues except display ? Also did the 2 year old threw on hard concrete or carpet ?
Haven't noticed any problems but the screen and he threw it on tile floor
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Perseus71 said:
It may not be the Digitizer. This phone has had a lot of abuse hurled at it by various members of Toddler class. It has time and again proved to be solid.
Just to rule on hardware or software issue, can you comment on if there are any other issues except display ? Also did the 2 year old threw on hard concrete or carpet ?
Click to expand...
Click to collapse
Well just about 25% of the status bar is black as well as part of the screen. I'm sure rebooting the device or doing a factory reset isn't going to fix it.
But hey let's see. Supamike88 boot into recovery and see if the issue with the display is present there. To get into recovery press and hold volume up, home button and the power button and release them when the phone vibrates and you see blue text in the upper left corner of the screen (which in this case you might not see because of the screen). Is the issue still present?
You could do a factory reset to see if it fixes the screen, just back up everything before doing so.
Sent from my SGH-T999 using XDA Premium 4 mobile app
The whole screen is pretty much black now
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Supamike88 said:
The whole screen is pretty much black now
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Are you not able to turn on at all ? If that's the case, then its probably goner.
Supamike88 said:
The whole screen is pretty much black now
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
If the screen is black but the phone still works, then its most likely the digitizer like I pointed out earlier.
You can buy a new digitizer and replace it, but its not really recommended. You might as well get another S3.
You could also just sell it for parts and try to get another S3. (I wouldn't recommend this unless you can do a factory reset).
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Perseus71 said:
Are you not able to turn on at all ? If that's the case, then its probably goner.
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Click to collapse
I called T-Mobile and they're gonna send me a new one. Luckily their isn't a crack on the screen so it doesn't look like something we did
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Supamike88 said:
I called T-Mobile and they're gonna send me a new one. Luckily their isn't a crack on the screen so it doesn't look like something we did
Click to expand...
Click to collapse
Good for you. Please note, when you get the new device back, carefully read the label behind the battery. You may get SGH-T999L instead of existing SGH-T999. The L stands for LTE. If that happens, you will be in luck. But need to understand its not the same device but rather newer version.
I recently rooted, but it was just root, still pure stock; my s pen always was a little off center but I now notice the further into the bottom right corner of the screen I "hover" my pen, the more the "hover" reticle jets right, further than the pen nib.
I have a screen protector but I don't think that's the cause, as I'm not actually touching the screen. However, when I press down the pen draws where the reticle is and it's not center.
I guess this isn't a huge deal, as it's only a small portion of the entire screen, but a possible fix would be nice.
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Bumping for prevalence. I'm sure others have experienced something similar. Honestly would like to know if this has potential to get worse, if so I'll replace it asap
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Naturesretard said:
Bumping for prevalence. I'm sure others have experienced something similar. Honestly would like to know if this has potential to get worse, if so I'll replace it asap
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I don't think we have access to any recalibration warez so you'll be stuck using trial and error, like a caveman.
Is it off center with another spen? Any cell store that carriers the Gnote should let you use their spen.
Does a factory reset fix it?
Does a tactical swat fix it?
If nothing up there works you might want to replace it since it could be a hardware problem with the digitizer. I had an old HTC windows phone that had a third of the digitizer go wonky, but it didn't get worse over time.
It's quite literally the bottom corner. Like less than 5% of the screen. The affected area is less than the size of my pinky finger nail. I'll go try tomorrow another pen. Then maybe try a factory reset. Seeing as I now have root it's not that bad of an option. What's a tactical swat?
Plus it seems to have lessened a bit. Either way I may ignore it. Don't know, it doesn't really affect performance in just about anything. Was just curious if anybody had a similar problem before
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