Hi guys,
I easily got the unlock code from the folks at AT&T. They were super nice and freely gave me the code once I provided them with the IMEI.
The problem, though, is that the phone won't accept the code -- it says it's incorrect, and takes away one of the 10 attempts each time. I tried it two or three times at the T-Mobile store once I inserted the brand new micro sim the rep gave me, then restarted the phone, and tried twice more, for a total of five attempts. I'm afraid to try it again.
I've called AT&T three times and Nokia twice, and the final time with AT&T a super nice level 2 tech called Misa helped me and stayed on the line while we called Nokia together. She was on my side the whole time, wondering how Nokia could have no knowledge on how to unlock their own phone. It was nice of her and the service almost made me want to go to AT&T (but I like my $50 a month unlimited talk, text and data plan with T-Mobile).
Any ideas on how to do this? I can't really understand why the code is being rejected, as we've verified the code three times at AT&T, and I'm sure I'm reading the IMEI right.
I did try Nokia Care Suite "refurbish" prior to doing the unlock, but not sure if this would have had any impact, as the process failed with a timeout error. As I write this, however, the phone is actually letting the entire refurbish process go through, for the first time, flashing the same version of the software that was on the phone (2175.2301.8779.12223).
Thanks!
Got it, in a very weird way.
OK. I'm sure a lot of people have been searching for this. I have, but my google skills weren't good enough to keep me from spending hours on the phone and at stores today trying to get the damn thing unlocked. I'd just about given up when my brother searched and found this:
http://forum.xda-developers.com/showthread.php?p=35674606# (Thanks Breex243!)
Basically, you just keep trying the code provided by AT&T, ten times, until you use up your ten attempts. I know, it sounds scary, but just do it. Then, it will ask you for your PUK, and give you 32 attempts. You enter the code provided by AT&T at this point (not your PUK). That will unlock the phone. Strange, especially since no one at AT&T nor Nokia seems to know this.
Anyway, thanks Breex243 for posting this! Good luck to anyone else trying it.
I just wanted to verify what sshanky had said above.
We've had a number of people contact us recently about their unlock codes for the Lumia 900 locked to AT&T being wrong, however the process of entering it just needs to be altered.
Simply use up the 10 attempts then try again.
Related
First:
I know there is a fully legit method to unlock this phone via t-mobile. For what it is worth, I recently tried to do this and was stymied by the bureaucracy before I was able to get it done. Specifically, they apparently had a different phone registered to my account despite the fact I had activated it with the T989 (switched to prepaid) so I had to wait 24 hours for that to get into the system. Then I was required to FAX my proof of purchase but by then I was out of the country.
(Funny story: I got my g/f a legit unlock code, who is running a Vibrant. It didn't work, and we found this out in South Africa. Luckily I brought an extra phone which I had unlocked myself.)
Second:
Has anyone taken a serious look at this? I know there are ways to do this with various (kind of expensive) hardware, unlocking websites of various pedigrees, or taking it in to certain stores for a fee. But first of all where is the fun in that, and second of all, for people in a pinch all of these methods may not work. Best to have a DIY method where all you need is adb and a hex editor.
Third:
Unlocking is a pain anyways, because from what I read you have to go back to stock to do it, and who wants to do that?
Finally:
Does anyone want to try this? I am not a seasoned developer, but I am probably going to go through the official process of unlocking my phone, which means that if there is something I can snapshot, I can do it before and after, which might provide some hints as to where this phone is unlocked. Privacy issues must be respected, meaning I probably will be reluctant to share details such as my IMEI, but maybe we can all work together to figure out offsets or otherwise find a pattern useful in unlocking this device.
Thoughts?
Same thing about the vibrant here. I requested the unlock code from Tmo, and they sent it in a about a day. When I tried to use the unlock code, it wouldn't work. I used all attempts except one and it's still locked.I called T-Mobile and they asked me to send it in.
Sent from my SGH-T989 using xda app-developers app
The rep you spoke to should have asked you for your new IMEI number so they can punch it in. They can run the unlock code thing whatever with your new imei too, I have no idea why they didn't do that.Thats what I did when I unlocked my phonessssss.
tablador said:
First:
I know there is a fully legit method to unlock this phone via t-mobile. For what it is worth, I recently tried to do this and was stymied by the bureaucracy before I was able to get it done. Specifically, they apparently had a different phone registered to my account despite the fact I had activated it with the T989 (switched to prepaid) so I had to wait 24 hours for that to get into the system. Then I was required to FAX my proof of purchase but by then I was out of the country.
(Funny story: I got my g/f a legit unlock code, who is running a Vibrant. It didn't work, and we found this out in South Africa. Luckily I brought an extra phone which I had unlocked myself.)
Second:
Has anyone taken a serious look at this? I know there are ways to do this with various (kind of expensive) hardware, unlocking websites of various pedigrees, or taking it in to certain stores for a fee. But first of all where is the fun in that, and second of all, for people in a pinch all of these methods may not work. Best to have a DIY method where all you need is adb and a hex editor.
Third:
Unlocking is a pain anyways, because from what I read you have to go back to stock to do it, and who wants to do that?
Finally:
Does anyone want to try this? I am not a seasoned developer, but I am probably going to go through the official process of unlocking my phone, which means that if there is something I can snapshot, I can do it before and after, which might provide some hints as to where this phone is unlocked. Privacy issues must be respected, meaning I probably will be reluctant to share details such as my IMEI, but maybe we can all work together to figure out offsets or otherwise find a pattern useful in unlocking this device.
Thoughts?
Click to expand...
Click to collapse
thatlaoboi said:
Same thing about the vibrant here. I requested the unlock code from Tmo, and they sent it in a about a day. When I tried to use the unlock code, it wouldn't work. I used all attempts except one and it's still locked.I called T-Mobile and they asked me to send it in.
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I got mine through T-Mobile. Only issue i had was the dummy who sent the email forgot to actually put in the code so i had to talk to a rep who gave it to me then. But i flashed to stock entered code, and was able to use the ATT sim card perfectly no issues.
BTW the reason for putting it back to stock, i think the apk required for entering the code isnt on custom ROMs.
And just outta curiosity, how do you use ADB and a hex editor to figure out the unlock code? i always wondered where the unlock code came from wondered how it was calculated and such.. it must just be off the IMEI since thats all any company or t mobile needs to get the code..
After hours last night and this morning, this worked for me: http://forum.xda-developers.com/showthread.php?t=2024514
Spread the word! :victory:
Phoned 611 yesterday evening and by 2:30am this morning had three unlock codes waiting in my inbox from TMobile.
We have our three SGS4s phones on a business account and had paid for the phones outright.
Only had to way 14 days of active account before they released the unlock codes.
Pretty fast!
Time for me to call in, thanks for the post!
Did the posted unlock method not work for you? I went through the steps, popped in my friend's AT&T sim and was good to go. Made a couple of calls, surfed the web and everything was perfect, APNs loaded automatically when I put in their sim.
I'm on a $20/mo device plan
as long as you have an account and good standing. as well as having the phones for certain amount of time, they are very willing to do it. i have had 2 other phones unlocked on tmobile. first time i had gone to greece. the second time i just told them i was going out of the country. same thing they emailed me the next day
They wanted me to wait 40 days to give me the unlock code(s).
I told them I paid outright for the phones so they came back and said I had to wait 14 days.
The waiting period (if you've paid outright) is 30 days for California and 14 days for the rest (unless your state says otherwise).
They made an error when they set up our business account as we are in California, and said I didn't have 30 says to change my mind but 14. It worked out better because I didn't have to wait for 30 days
They couldn't change the account set up but said any further additions to the account will reflect California.
If you're paying off your phone every month on the new no-contract plan, I think you have to wait 90 days. The CS rep said I had to wait the initial time period because that is the time frame you have to return the phone and if they unlock it, they can't relock it.
I figured that if I was going to get the official unlock code(s) in a few days it'd be better than trying the method shown on the forums here. Just got back from travels so will try and unlock tonight or tomorrow
Still...impressed that it took less than 24 hours. The CS reply sad if they couldn't issue it, they'd have to get it from Samsung directly. One benefit of being on a business account (we only have three phones on home business) is that we get 24 hour CS rep help and I haven't waited more than a minute or two to speak to someone. Well worth the effort of setting everything up through the business.
I hope my info will be of help to others.
Hmmn...weird, two of the three unlock codes worked. Mine failed but the other two were unlocked in under 10 seconds.
TMo CS are escalating the issues to supervisors so will be interesting to see what comes of it and why my code didn't work.
By the way, are there any limits to how many times you can input an incorrect unlock code? I know PUK codes lock you out after so many tries.
luckychef28 said:
Did the posted unlock method not work for you? I went through the steps, popped in my friend's AT&T sim and was good to go. Made a couple of calls, surfed the web and everything was perfect, APNs loaded automatically when I put in their sim.
I'm on a $20/mo device plan
Click to expand...
Click to collapse
i tried that and it didnt work, but i ended up calling and they gave me the code
I have had numerous calls to TMo CS (all very friendly, courteous and helpful) and still no joy in getting the unlock code to work, even though they submitted for an additional unlock code.
The second request came back with the same unlock code from TMo.
I kept getting an "Network unlock unsuccessful" message. The IMEI was triple checked (under battery, on the box and by dialing *#06#), I was told to switch WiFi off - nothing worked!
TMo then gave me Samsung's Equipment phone number (1-888-987-4357) and I spoke to someone there and they told me emphatically that they can not give out any unlock codes...only the carrier can do that.
They send the codes to the carriers when they send out the phones.
It was back to TMo and finally the CS rep says I should take the phone back to the store and see if I can swap it out for a replacement.
I was ready to do that and figured I might as well try the unlock method posted at http://forum.xda-developers.com/showthread.php?t=2283068
Mine showed OFF in step six so I chose Restore Backup from step 4 and restarted the phone. This time, the phone never asked for an unlock code, when I put in a UK 3 SIM card as well as an ATT SIM card. Both of these SIM cards are inactive but I thankfully never got the SIM card error that previously showed up. I will see if I can find someone with an active ATT SIM card to double-check all is working.
So...if anyone is having trouble with an official unlock code, try the XDA tweak :laugh:
IconBoy said:
I have had numerous calls to TMo CS (all very friendly, courteous and helpful) and still no joy in getting the unlock code to work, even though they submitted for an additional unlock code.
The second request came back with the same unlock code from TMo.
I kept getting an "Network unlock unsuccessful" message. The IMEI was triple checked (under battery, on the box and by dialing *#06#), I was told to switch WiFi off - nothing worked!
TMo then gave me Samsung's Equipment phone number (1-888-987-4357) and I spoke to someone there and they told me emphatically that they can not give out any unlock codes...only the carrier can do that.
They send the codes to the carriers when they send out the phones.
It was back to TMo and finally the CS rep says I should take the phone back to the store and see if I can swap it out for a replacement.
I was ready to do that and figured I might as well try the unlock method posted at http://forum.xda-developers.com/showthread.php?t=2283068
Mine showed OFF in step six so I chose Restore Backup from step 4 and restarted the phone. This time, the phone never asked for an unlock code, when I put in a UK 3 SIM card as well as an ATT SIM card. Both of these SIM cards are inactive but I thankfully never got the SIM card error that previously showed up. I will see if I can find someone with an active ATT SIM card to double-check all is working.
So...if anyone is having trouble with an official unlock code, try the XDA tweak :laugh:
Click to expand...
Click to collapse
i had the exact same issue, they sent me a replacement and all was good, tmo version
i had the exact same issue, they sent me a replacement and all was good, tmo version
Click to expand...
Click to collapse
Is it better to unroot and take it back and swap it out, or stick with the XDA unlock method?
Some folks are reporting that it reverts back/isn't permanent.
Did TMo online swap out the phone or did a corporate store take it back? I figure it's not worth the time and effort to unroot, take it back to get an official unlock code again if the XDA method does indeed stay permanent. I'm trying the path of least resistance as going to a store to resolve an issue like this is never a ½ hour thing.
The manager at the store I bought the phones said he'd have to look at the phone and make sure I hadn't put in too many incorrect unlock codes — I don't know how he'd figure that out as it never told me I had X amount of tries left to try the SIM unlock.
If I've paid full price from the phone, I really do want it (to stay) unlocked.
Thanks for any feedback.
Firstly, I'll say I'm new to XDA so thanks to all those who offer people like me somewhere to turn to. So, a little back-story, I recently got the root itch after my last ATT upgrade and it would seem it couldn't have come at a worse. For I had just recieved my ATT Galaxy s6 Edge Plus two days prior to being introduced to this site. Needless to say, I put too much effort in finding other devices essentially to "play" (root, flash, etc..) then I should. Which brings me to this...I came across this Sprint HTC 10 still with the plastic on it for a price I couldn't refuse. While trying to go about Unlocking the SIM I've encountered two issues: one being I paid to get an unlock code (actually double due to "high level of security") which ends up saying unlocked from network in a pop up but when I reboot with different carrier SIM, it still says SIMlock Enabled. So, Secondly, I figured try my chances calling Sprint even though I didn't have any of the sellers information. Only to find out, according to her, that phones aren't even elligible to be SIM Unlocked unless they have been active with the carrier for atleast 50 days. I would reallly appreciate if someone could shed light on this and let me know, since I bought it out the box and don't have Sprint, did I just buy an expensive paperweight? Also, if anyone could point in the direction of an effective SIM unlock method, it would be appreciated. And lastly, would rooting it make it easier or expand my options of SIM Unlocking? Thanks for any input.
I haven't tried sim-unlocking this phone but I usually get unlock codes from reputable sellers on eBay. If the code you received doesn't work, I would ask for my money back or ask the seller to help me troubleshoot the issue.
The source seemed to be a reputable and were extremely professional, (HTCunlockingservice.com), and said they got the code straight from Sprint server. I just don't understand why the code won't work. Any knowledge of how factual the service reps statement that if it hasnt been active for 50 days, it cant be unlocked?
So I have contacted spring 20 times, they have confirmed my SM-G920p is domestically unlocked. Getting a sim from AT&T and it says invalid Sim. I've searched everywhere, some forums say do a paid service (im fine with) others say unlocking from sprint works....which is obviously doest for my phone.
Anyone actually sucsefully unlocked a spring galaxy s6 (g920p.20) and used it on AT&T network? If so can you give me the details?
Thanks!
Question. Why on this phone in the network mode does it have options to use CDMA, LTE/CDMA, GSM, GSM/UMTS?
GSM AT&T works fine Idk why ppl say it doesn't work I have H2O which uses AT&T and I get LTE. Use a website called willmyphonework to find answers on stuff like this
This is the first website I've created to post about this topic. I've spent the past few days researching and testing out things. So far I've only found a few post online saying it works....I've not heard much about the sm-G920P NOT working on other networks. Also the phone itself is not made for CDMA or GSM ONLY.
One thing is for sure, one of my sm-G920p is domestically unlocked from Sprint. They also gave me a MLS or MSL# or whatever even though I dont think it matters. This phone will not take any AT&T sims. It says invalid sim.
With another sm-G920p, I rooted it and unlocked it another way...obviously not involving sprint. I will test it this evening to see if it accepts AT&T's sim card and will post my findings.
The whole reason for this is we have a business that goes though phones due to physical damage. I have a couple left over phones that I've replaced the screen on myself. I would like to let my sister and fiance use the galaxy S6s as they have old phones! All of these phones have been paid in full FYI and our account is in great standing.
Okidoki. I have spent some time working on unlocking a Spring Galaxy S6 SM-G920P with stock firmware ending in QB1. At first I found out that US carriers now have to unlock your phone if you ask. At first I went that route as it seemed legit. I called Spring and got a guy on the phone from tech support. I gave him the DEC# on the back of the phone and he said "Great thanks.....its unlocked." I though sick!...went to AT&T next day and got a nano sim activated. Once entered the phone read "Invalid Sim". I got back on the phone with sprint quit quickly while at AT&T. The lady said she had to send in a ticket to get it unlocked and the guy before definitely did not unlock it. Went home and went online again. Next day the lady called me at 11am and said it was domestically unlocked. I called back an hour later and talked to someone else confirming it was unlocked. Went to sprint, installed new activated sim...."Invalid Sim". Next thing was to root it and try unlocking it myself.
I found out how to root the phone and install custom firmware and whatnot. Its fairly easy, similar to computer basics. Once that was done I unlocked the phone with a little help which was not hard to find. I went to AT&T and BOOM!!! Phone worked RIGHT away. I was blown away. The phone had voice, data, msg, voice mail 3g and lte. Had my fiance put in her google info.....FYI this is my fiances AT&T account and a spare S6 I had that i fixed the screen on. Anyway she put her google account into it and restarted the phone. At the "samsung" logo login little red letters at the top say something about FRP is locked. The way you bypass this is right after you unlock the phone you need to go into the developer options and enable OEM Unlock. This fixes the lockout. But to get back into the phone once you lock it out you have to re root the phone with its original firmware.
It has worked all evening. Thanks Jhoward you gave me that last little boost today to get it working. I know the SM-G920P phone works in every network so I have no idea why people think it can only work on one network. Something I did learn is that these are little computers.....pretty cool!
If anyone needs any more info pm me.
http://i.imgur.com/ch8TUWg.png
http://i.imgur.com/ijY1sed.png
They lie. It took me 5 calls and many hours to get one of my 2 s6 unlocked. There is some problem with original activation date on some of the phones.
They said both were unlocked but only one worked.... Until finally tech support fixed the activation date.
Now both work on T-Mobile very well
sprint is a little ***** when it comes to unlocking devices. i have never successfully unlocked a device from them. they will run circles of confusion around you just so you won't unlock.
G920P to GSM
localphit said:
Okidoki. I have spent some time working on unlocking a Spring Galaxy S6 SM-G920P with stock firmware ending in QB1. At first I found out that US carriers now have to unlock your phone if you ask. At first I went that route as it seemed legit. I called Spring and got a guy on the phone from tech support. I gave him the DEC# on the back of the phone and he said "Great thanks.....its unlocked." I though sick!...went to AT&T next day and got a nano sim activated. Once entered the phone read "Invalid Sim". I got back on the phone with sprint quit quickly while at AT&T. The lady said she had to send in a ticket to get it unlocked and the guy before definitely did not unlock it. Went home and went online again. Next day the lady called me at 11am and said it was domestically unlocked. I called back an hour later and talked to someone else confirming it was unlocked. Went to sprint, installed new activated sim...."Invalid Sim". Next thing was to root it and try unlocking it myself.
I found out how to root the phone and install custom firmware and whatnot. Its fairly easy, similar to computer basics. Once that was done I unlocked the phone with a little help which was not hard to find. I went to AT&T and BOOM!!! Phone worked RIGHT away. I was blown away. The phone had voice, data, msg, voice mail 3g and lte. Had my fiance put in her google info.....FYI this is my fiances AT&T account and a spare S6 I had that i fixed the screen on. Anyway she put her google account into it and restarted the phone. At the "samsung" logo login little red letters at the top say something about FRP is locked. The way you bypass this is right after you unlock the phone you need to go into the developer options and enable OEM Unlock. This fixes the lockout. But to get back into the phone once you lock it out you have to re root the phone with its original firmware.
It has worked all evening. Thanks Jhoward you gave me that last little boost today to get it working. I know the SM-G920P phone works in every network so I have no idea why people think it can only work on one network. Something I did learn is that these are little computers.....pretty cool!
If anyone needs any more info pm me.
http://i.imgur.com/ch8TUWg.png
http://i.imgur.com/ijY1sed.png
Click to expand...
Click to collapse
Hello localphit, can you help me do the same with my Galaxy S6 G920P. Mines in currently on android 7.0 Patch January 1, 2018. Appreciate all the help that you can give.
Years ago, I had a Note 3, and a few China brand tablets. I learned to root them. For the tablets, I was interested in learning how to make them the most compatible for Deaf - understand this was years and years ago. (My parents are Deaf). So I have some understanding - but it's been awhile.
I've been buying a few used android phones in the interest of having loaners and was toying with the idea of repairing phones as a hobby/pin money kinda thing. I'm a veteran and now living on my disability retirement. I've been working in technology - most notably repairing PCs - software and hardware but I've had a few years here and there, networks, databases, security, etc. My resume is wide but shallow.
One of the phones I bought was a Verizon Moto G6Play (obviously I'm here). And I've come to the conclusion I'm an idiot for not researching it closer. My current provider is Verizon and I just naively thought if I put my daughter's verizon sim in it - it would work. I paid no attention to the warning on the back of the box about purchasing up to 50.00 of prepaid in order for Verizon to recoup their money invested in the cheap prices offered for the phones. To be honest, I bought this phone off of "shopgoodwill.com" auction for 6.95. I don't have a lot of money invested in and not sure I even know how much it goes for right now. I don't honestly care. When I put the verizon sim in it - at first it showed 1X - I rebooted and was looking at rooting options but had not gotten real far. I also forgot to pay my bill like always - and got online and caught it up. When I did that - it looked like the sim card updated to 4G and texting was working. But I wrongly assumed calling was not working because I had wrongly assumed in the first place it was not dialing out because I thought I let my bill lapse. (I do this all the time. I'm an idiot).
So, long story, short - I called Verizon and asked why my phone was working but hers wasn't - we got into the discussion of prepaid, etc. The help person said, I wasn't going to get around the prepaid prerequisite - but I might get away with 30.00 instead of 50.00. Ok. Fine - I give. My daughter was willing to pay 30.00+ for a new screen for the other Motorola she had wrecked (E3). I was just trying to get her out of my hair. She is very OCD/Annoying while at the same time always breaking her phones. I told her the skinny on the phone. I told her to take it to Verizon store - tell them you want to go pre-paid cheapest plan - 30.00 and bring it back home. I removed the TWRP and Terminal Emu from the phone and she took it there with her instructions - but somehow muffed it all up. The salesperson claimed it was already activated to our account. In retrospect, I thought I had seen the G6 Play as the model for her phone line. But I told her that was not possible since it didn't work. Right? So a manager came over - and told her the phone was phu(ked I do believe she told my daughter "bricked" and that she'd have to buy a new one. Needless to say I told my daughter to get out of there - they were not interested in helping - they just wanted her to buy a phone. Prior to sending her to the store - I had run through the steps here or where-ever I was - and found the codes needed to determine if I could unlock this phone and was told, nope, nope, nope.
I reset the phone completely from the Fastboot Flash Mode (sorry, if I'm not using the right term - I always want to call it bios, ). As far as I know, it was successful...
So here is the thing. Looks like I'm stuck with it - and I'd like to try my hardest to crack it anyway. I don't care if I brick it or not. I'm looking at practice here. Do I absolutely need the unlock code to get started? Can I just jump over that step and flash a new OS to the phone? Bearing in mind that I might brick it?
Thanks,
Wynne
impy2101 said:
Years ago, I had a Note 3, and a few China brand tablets. I learned to root them. For the tablets, I was interested in learning how to make them the most compatible for Deaf - understand this was years and years ago. (My parents are Deaf). So I have some understanding - but it's been awhile.
I've been buying a few used android phones in the interest of having loaners and was toying with the idea of repairing phones as a hobby/pin money kinda thing. I'm a veteran and now living on my disability retirement. I've been working in technology - most notably repairing PCs - software and hardware but I've had a few years here and there, networks, databases, security, etc. My resume is wide but shallow.
One of the phones I bought was a Verizon Moto G6Play (obviously I'm here). And I've come to the conclusion I'm an idiot for not researching it closer. My current provider is Verizon and I just naively thought if I put my daughter's verizon sim in it - it would work. I paid no attention to the warning on the back of the box about purchasing up to 50.00 of prepaid in order for Verizon to recoup their money invested in the cheap prices offered for the phones. To be honest, I bought this phone off of "shopgoodwill.com" auction for 6.95. I don't have a lot of money invested in and not sure I even know how much it goes for right now. I don't honestly care. When I put the verizon sim in it - at first it showed 1X - I rebooted and was looking at rooting options but had not gotten real far. I also forgot to pay my bill like always - and got online and caught it up. When I did that - it looked like the sim card updated to 4G and texting was working. But I wrongly assumed calling was not working because I had wrongly assumed in the first place it was not dialing out because I thought I let my bill lapse. (I do this all the time. I'm an idiot).
So, long story, short - I called Verizon and asked why my phone was working but hers wasn't - we got into the discussion of prepaid, etc. The help person said, I wasn't going to get around the prepaid prerequisite - but I might get away with 30.00 instead of 50.00. Ok. Fine - I give. My daughter was willing to pay 30.00+ for a new screen for the other Motorola she had wrecked (E3). I was just trying to get her out of my hair. She is very OCD/Annoying while at the same time always breaking her phones. I told her the skinny on the phone. I told her to take it to Verizon store - tell them you want to go pre-paid cheapest plan - 30.00 and bring it back home. I removed the TWRP and Terminal Emu from the phone and she took it there with her instructions - but somehow muffed it all up. The salesperson claimed it was already activated to our account. In retrospect, I thought I had seen the G6 Play as the model for her phone line. But I told her that was not possible since it didn't work. Right? So a manager came over - and told her the phone was phu(ked I do believe she told my daughter "bricked" and that she'd have to buy a new one. Needless to say I told my daughter to get out of there - they were not interested in helping - they just wanted her to buy a phone. Prior to sending her to the store - I had run through the steps here or where-ever I was - and found the codes needed to determine if I could unlock this phone and was told, nope, nope, nope.
I reset the phone completely from the Fastboot Flash Mode (sorry, if I'm not using the right term - I always want to call it bios, ). As far as I know, it was successful...
So here is the thing. Looks like I'm stuck with it - and I'd like to try my hardest to crack it anyway. I don't care if I brick it or not. I'm looking at practice here. Do I absolutely need the unlock code to get started? Can I just jump over that step and flash a new OS to the phone? Bearing in mind that I might brick it?
Thanks,
Wynne
Click to expand...
Click to collapse
Is this phone currently in a running state? If so, do you have twrp and root? I may be able to help you. I know it's G6 play but do you know which model it is? mine is XT1922-7 for example
Sent from my moto g(6) play using Tapatalk
He isn't able to unlock the bootloader and wants to know whether he could unlock it without the unlock code.
@impy2101 You'll need that code to unlock the bootloader and being able to do modifications. Every attempt to flash another firmware while bootloader is locked will fail or could lead to a hard brick.
Did you follow the steps from Moto's website to unlock it?
WoKoschekk said:
He isn't able to unlock the bootloader and wants to know whether he could unlock it without the unlock code.
@impy2101 You'll need that code to unlock the bootloader and being able to do modifications. Every attempt to flash another firmware while bootloader is locked will fail or could lead to a hard brick.
Did you follow the steps from Moto's website to unlock it?
Click to expand...
Click to collapse
The short and long answer to that is no. The process is relatively straight forward though.
Sent from my moto g(6) play using Tapatalk
Sands207 said:
Is this phone currently in a running state? If so, do you have twrp and root? I may be able to help you. I know it's G6 play but do you know which model it is? mine is XT1922-7 for example
Sent from my moto g(6) play using Tapatalk
Click to expand...
Click to collapse
Yes, brand spanking new - It's just that I bought it from GoodWill so there is no returning it. And it's all good. I only paid a few bucks for it. It's an XT-1922-2. Thanks. I found the, um, erm, (sorry, old lady stuff going on) the OS MOD for it? jeterxxxblahblah and downloaded it - just not sure how I would get it loaded up if I cannot unlock it, etc.
I need to understand a little better some of the things that "we" do to the phones. For example - when unlocking the BootLoader - who locks it in the first place? What does unlocking the bootloader give us access to vs. what does root give us access to? I ask because I also have a Moto E6 and I managed to get past the pre-paid requirement and have unlocked it, rooted it (sorta - kinda weird work around where I have to boot it "recovery mode" if I want to use root - otherwise not. And I've discovered I still need another step to get rid of the provider USCellular so I can stick a VZW Sim in it. (Not asking for an answer here - just saying that I can follow instructions and understand to a certain degree but would like more indepth detail on what it is I'm doing. I even went so far as to look for the OSI model equivalent for Android - I found it - but it wasn't quite as satisfying as the one for PC - I'm still a bit puzzled.)
WoKoschekk said:
He isn't able to unlock the bootloader and wants to know whether he could unlock it without the unlock code.
@impy2101 You'll need that code to unlock the bootloader and being able to do modifications. Every attempt to flash another firmware while bootloader is locked will fail or could lead to a hard brick.
Did you follow the steps from Moto's website to unlock it?
Click to expand...
Click to collapse
Yes, I followed the Moto website to unlock it - it was considered unlockable. I'm well aware it could lead to a hard brick. Apparently, when I put my Verizon sim in - I did something to it already that effed it up. According to them. I made the dumb assumption that if I had Verizon as my carrier I could use a prepaid phone as a backup device. And I'm sure I've done it before when I was with AT&T. So it may be I already made it unusable. I would like to go from knows enough to be dangerous - to really qualified. There are big chunks of information that I need to understand in order to put it all together - sometimes breaking something is a good way to learn - in fact, it's often the best way, I've discovered.
WoKoschekk said:
He isn't able to ......
Click to expand...
Click to collapse
FYI - Old lady here...
impy2101 said:
FYI - Old lady here...
Click to expand...
Click to collapse
So in terms of unlocking we have two different ideas here: 1. unlocking the bootloader so you can change to a custom version of android or obtain root access and 2. Unlocking the device's sim slot to use it with another network provider. This is usually done by asking the provider to unlock it, the pre requisite is that the phone or tablet must be paid off or good standing for at least one year. This is the policy of boost, sprint, virgin etc Verizon may be different. While some third parties may be able to accomplish this, it can be risky to the consumer and may even need to be done remotely. What exactly are you hoping to do? I'd be happy to help you if I can
Sent from my Moto G6 Play using XDA Labs
Sands207 said:
So in terms of unlocking we have two different ideas here: 1. unlocking the bootloader so you can change to a custom version of android or obtain root access and 2. Unlocking the device's sim slot to use it with another network provider. This is usually done by asking the provider to unlock it, the pre requisite is that the phone or tablet must be paid off or good standing for at least one year. This is the policy of boost, sprint, virgin etc Verizon may be different. While some third parties may be able to accomplish this, it can be risky to the consumer and may even need to be done remotely. What exactly are you hoping to do? I'd be happy to help you if I can
Sent from my Moto G6 Play using XDA Labs
Click to expand...
Click to collapse
I'm more hoping to unlock the device's sim slot - ironically - this is a Verizon pre-paid and I want to use it with Verizon - my current carrier. I bought the phone in hopes of replacing a phone that quit working on my daughter.
I would like to understand the difference though - I've been fooling around with a Moto E6 and have unlocked the Bootloader - I did go to Motorola's site to get the key based on issuing a fastboot oem get_unlock_data command from the cmd prompt screen. Got the mile long number sent it in and got a key and ran the command to unlock it. I think because it's a newer model - E6 - it's a bit of a weird hinky thing to root it. It can only be done by booting the phone in "Recovery Mode" - I can add all kinda Magisk modules, etc...I can even blow up the phone and reinstall it.
But I can see that the Network is still Consumer Cellular. I'm really getting confused about all of this, lots of terminology without explainations, etc...so in order to teach myself effectively I'm looking at schematics of phones and building my own diagram - sorta like the OSI model for a PC - showing where the bootloader resides, the os/recovery resides, and so on, right? After seeing the Consumer Cellular is still the provider - I searched again and found a page that says I need an unlock code - and as you also said - I've run into this advice a few times - that the owner must fulfill the prerequisite contract time. I had tried arguing with Verizon that I already spent more than 50.00 by being their customer for 4 years and letting them charge me for an entire year for international service despite me telling them to turn it off 4 or 5 times (no sympathy from them...)
I'm extremely confused - where is the "code" that locks the sim to a carrier? Obviously, its not in the bootloader. Clearly, it's not part of the rooting process - which I understand is just granting permission to root directories. Is this code the same code that locks out a pre-paid from a regular sim? I'm guessing whatever it is - it's not part of recovery.img at least.
impy2101 said:
I'm more hoping to unlock the device's sim slot - ironically - this is a Verizon pre-paid and I want to use it with Verizon - my current carrier. I bought the phone in hopes of replacing a phone that quit working on my daughter.
I would like to understand the difference though - I've been fooling around with a Moto E6 and have unlocked the Bootloader - I did go to Motorola's site to get the key based on issuing a fastboot oem get_unlock_data command from the cmd prompt screen. Got the mile long number sent it in and got a key and ran the command to unlock it. I think because it's a newer model - E6 - it's a bit of a weird hinky thing to root it. It can only be done by booting the phone in "Recovery Mode" - I can add all kinda Magisk modules, etc...I can even blow up the phone and reinstall it.
But I can see that the Network is still Consumer Cellular. I'm really getting confused about all of this, lots of terminology without explainations, etc...so in order to teach myself effectively I'm looking at schematics of phones and building my own diagram - sorta like the OSI model for a PC - showing where the bootloader resides, the os/recovery resides, and so on, right? After seeing the Consumer Cellular is still the provider - I searched again and found a page that says I need an unlock code - and as you also said - I've run into this advice a few times - that the owner must fulfill the prerequisite contract time. I had tried arguing with Verizon that I already spent more than 50.00 by being their customer for 4 years and letting them charge me for an entire year for international service despite me telling them to turn it off 4 or 5 times (no sympathy from them...)
I'm extremely confused - where is the "code" that locks the sim to a carrier? Obviously, its not in the bootloader. Clearly, it's not part of the rooting process - which I understand is just granting permission to root directories. Is this code the same code that locks out a pre-paid from a regular sim? I'm guessing whatever it is - it's not part of recovery.img at least.
Click to expand...
Click to collapse
I know what you mean by the code and my best answer would be that the carriers themselves have it. It is not common place for the sim unlock codes to be public because if that was the case, no one would or could be locked into a contract and the carrier companies would lose big time money. There are services to unlock sims but as i mentioned before, I've never tried them. so i cannot say if it is a safe or good idea. I have switched carriers using other ROM's besides stock and using other cdma sims in my phone but i was switching carriers. I had to edit my access point names manually for it to work and root was also needed.
Sent from my Moto G6 Play using XDA Labs
Sands207 said:
I know what you mean by the code and my best answer would be that the carriers themselves have it. It is not common place for the sim unlock codes to be public because if that was the case, no one would or could be locked into a contract and the carrier companies would lose big time money. There are services to unlock sims but as i mentioned before, I've never tried them. so i cannot say if it is a safe or good idea. I have switched carriers using other ROM's besides stock and using other cdma sims in my phone but i was switching carriers. I had to edit my access point names manually for it to work and root was also needed.
Sent from my Moto G6 Play using XDA Labs
Click to expand...
Click to collapse
Well, clearly the code is not in the SIM card itself. I had good luck with AT&T prepaid. I think I found a page that indicates I can just call Consumer Cellular for my E6 and hopefully they won't force me into a contract fulfillment requirement first. For the G6, it's Verizon...and I'm thinking I gave up too soon. Verizon owes me a big favor because they kept charging me for International Calls. Granted I didn't call every month and yell at them but it took them a year to take it off my bill - I only checked once every 2 or 3 months. My bill was never the same regardless because of the constant adding and changing - so I missed it (and would forget to check).
That makes sense that the pre-paid "lock" is not public and not located in easy to search spot in the phone. I'm just trying to puzzle out the system. Is it something that would be found in the BootLoader? Unlocking the Bootloader is the first step - so you'd think it might be there. Probably not - because Bootloader's job is to load the boot the operating system. Is the Bootloader and OS on the same chip but with partitions? Or do they have separate chips? I've been studying the innards of an android phone - the various chips and there functions - it looks like two possible chips; either the ROM IC which I believe contains the bootloader and I know contains the OS (or just the kernel?) or the Flash IC which should contain "Software" and IMEI Number of the mobile phone. The others are for functions such as sound, network, tx/rx, power, CPU, etc. So? Is there a separate module (chip/ROM) in the phone specifically for the SIM slot - that the OS accesses at some point in loading? I just have a burning curiosity on where it would be stored. Don't worry, I have no real developer skills and no time to "hack" out the issue I'm having anyway. I just learn better when I understand how all the puzzle pieces fit together - I'm puzzled by this aspect of pre-paids - it must be an entirely separate module (software or firmware) that has been added to the basic OS - but where?.....
It's a matter of terminology.
SIM Lock / Carrier Lock - this determines if you can use different SIMs from other carriers. The setting could be stored in nvram or baseband image. Verizon phones usually automatically sim/carrier unlock after 24 hours on their network.
Bootloader lock/unlock - this allows modification of the partitions/software. Generally, if your bootloader is locked, you can only flash "signed" images. If you brick your phone, you can generally reflash stock roms to fix.
Most phones direct from carriers (Verizon, ATT and TMobile) don't allow bootloader unlock, especially the good deals.
MVNOs like Tracfone(and their subsidies Simple Mobile, Straight Talk, Net10) will sim/carrier unlock after 6 months to a year of paid service. They generally don't officially support bootloader unlock, that's usually through a hack.
impy2101 said:
Well, clearly the code is not in the SIM card itself. I had good luck with AT&T prepaid. I think I found a page that indicates I can just call Consumer Cellular for my E6 and hopefully they won't force me into a contract fulfillment requirement first. For the G6, it's Verizon...and I'm thinking I gave up too soon. Verizon owes me a big favor because they kept charging me for International Calls. Granted I didn't call every month and yell at them but it took them a year to take it off my bill - I only checked once every 2 or 3 months. My bill was never the same regardless because of the constant adding and changing - so I missed it (and would forget to check).
That makes sense that the pre-paid "lock" is not public and not located in easy to search spot in the phone. I'm just trying to puzzle out the system. Is it something that would be found in the BootLoader? Unlocking the Bootloader is the first step - so you'd think it might be there. Probably not - because Bootloader's job is to load the boot the operating system. Is the Bootloader and OS on the same chip but with partitions? Or do they have separate chips? I've been studying the innards of an android phone - the various chips and there functions - it looks like two possible chips; either the ROM IC which I believe contains the bootloader and I know contains the OS (or just the kernel?) or the Flash IC which should contain "Software" and IMEI Number of the mobile phone. The others are for functions such as sound, network, tx/rx, power, CPU, etc. So? Is there a separate module (chip/ROM) in the phone specifically for the SIM slot - that the OS accesses at some point in loading? I just have a burning curiosity on where it would be stored. Don't worry, I have no real developer skills and no time to "hack" out the issue I'm having anyway. I just learn better when I understand how all the puzzle pieces fit together - I'm puzzled by this aspect of pre-paids - it must be an entirely separate module (software or firmware) that has been added to the basic OS - but where?.....
Click to expand...
Click to collapse
This post maybe helpful to you https://forum.xda-developers.com/chef-central/android/guide-android-rom-development-t2814763