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My phone goes to sleep
and does NOT wake up, the bottom row of buttons and keyboard both light up if I open them or press them.
Help please!
rossle12 said:
My phone goes to sleep
and does NOT wake up, the bottom row of buttons and keyboard both light up if I open them or press them.
Help please!
Click to expand...
Click to collapse
Stock ROM or custom? Any overclocking?
The phone powers up if you soft reset, correct?
Well, I found out it was a small problem with the rom.
It was a custom rom, and I just installed a different one and it works flawlessly.
With the other one, the light sensor did not work either.
Also, I dropped my phone the other day, and a really small spring fell out.
And the back plain on my screen is loose and opens up easily..
Which ROM?
I hate to hijack this thread but i am having the exact same problem. Basically when i put my phone to sleep its hit or mess as to if it will wake. It seems to have started when i flashed Energy ROM. It was terrible after that, so I switched back to the stock ROM available from the HTC website and all seemed well at first. Now its back to hit or miss.
I cant really rule out a hardware issue such as a broken sensor or something because I'm not sure how the mechanics of it work. When i push the power button on top the phone wakes but not the screen I know this because the 4 lights on the bottom light up and the keyboard as well. I can hit the button repeatedly but it doesnt help. At other times it works flawlessly, but usually does not.
Can anyone give me a suggestion as to what it could be, or a way to rule out a hardware issue?
Exactly my problem!
It was perfectly fine for the first day or so before it started crapping out again..
Can someone please help us with this problem?
It's mind consuming and it's making me worry.
Until TP3 is out, I won't get a new phone ):
Well, the problem is discussed in great detail on the internet, but no one can give a definitive answer. ..
I've been a touch pro 2 user for exactly 3 days... My new HD2 from T-Mobile is in the mail... This is a un acceptable flaw with no real solutiion... Good Luck TP2 users....
Good luck to you.
I've had mine for over two years and it was flawless
Just one recent drop determined everything
Although I Must say, it was one hell of a durable phone
Yea, dont get me wrong. I really like the phone. Thats why I'm getting the HD2. Great OS and big beautiful screen. I'm gonna miss the slide out keyboard but I think thats what breaks these phones.
I'm excited that there's the possibility of running Windows Mobile 7 on it.
rossle12 said:
Can someone please help us with this problem?
Click to expand...
Click to collapse
I'd like to try to help. But you never answered my question of what ROM you are on (and which one you tried previously).
I've determined my problem is 100% hardware related. If I open my keyboard and then grab the screen and tweak it while pressing the power button it comes onn 100% of the time. Sux, but at least I know the cause now
djowen6565 said:
I've determined my problem is 100% hardware related. If I open my keyboard and then grab the screen and tweak it while pressing the power button it comes onn 100% of the time. Sux, but at least I know the cause now
Click to expand...
Click to collapse
Every once in a while my phone would turn on and I wouldn't know why
But yeah, I think it is hardware related.
I previously used Energy then went to Jacko's.
Both were perfectly fine, just the upsetting sleep function and light sensor would keep the phone off.
HELP: Same problem Phone not waking up
Hi saw this thread and was wondering if anyone can help me.
I have an HTC Touch Pro 2 for some month now...
Using the following details:
OS Version: 5.2.21887 (21887.5.0.86)
ROM Version: 2.07..401.1 (80303) WWE
ROM date: 02/04/10
Radio ver: 4.49.25.91
stock ROM basically...
THe issue is that the phone doesn't wake or when using it just freezes/hangs.
Not much software/apps installed... and memory is good as well.
I just don't know what's going on...
Help please.
Thanks
rossle12 said:
Every once in a while my phone would turn on and I wouldn't know why
But yeah, I think it is hardware related.
I previously used Energy then went to Jacko's.
Both were perfectly fine, just the upsetting sleep function and light sensor would keep the phone off.
Click to expand...
Click to collapse
I'd agree with the notion that its likely hardware related. I've flashed maybe 10 different builds of Energy over the last 7 months or so, and never once had and issue with the SOD (sleep of death) that I can recall. A bad flash can sometimes happen. But since you flashed another reputable ROM (Jackos), that somewhat eliminates the possibility that a bad flash is the culprit.
You can start from scratch, by running Task29 to format the ROM area of the phone's memory, and reflash the ROM. But this would be just to eliminate the possibility of a bad ROM flash. My gut says that you won't see any different results.
Running the phone "clean" for a while (to see if you still have the SOD) without any software installed or any other modifications will eliminate the possibility that any software or mods are responsible for the issue.
are you sure its hardware related? because my phone started doing this yesterday too...I had an energy rom from october, and it was really buggy. I am only able to keep my phone from sleeping when it is plugged in to some power, so i flashed the newest energy rom and still having the same problem...wont wake up from sleep
EDIT:
I dont see how this can be hardware related because everytime i soft-reset, the screen works again. this problem only happens when the device goes to sleep...
Any overclocking?
As I already mentioned, I never had any SODs on Energy that I can recall, except when using OCT (OverClocking Tool).
I have done no overclocking...I just flashed the newest energy rom like 15min ago...is there anything else I can do or check? it looks like the phone works still, just no backlight...
After flashing the ROM, maybe try running it "clean" for a day or two, don't install any software or do any mods, reg edits, etc. If you still have problems with the phone waking up with a new ROM, and no other software or other mods, than it may indicate a hardware problem.
And be sure to run Task29 before you flash the new ROM, if you don't already do that.
You guys should read the following thread:
http://forum.xda-developers.com/showthread.php?t=648134
You're not the only ones (by any means) with the SOD issue. But it isn't at all clear what causes the issue. Lots of different theories in that thread about various software or ROMs, with no clear solution.
Lots of conflicting info, but some comments on the thread suggest (as I mentioned) that Task29 may help (certainly can't hurt).
moto2000 said:
are you sure its hardware related?
Click to expand...
Click to collapse
Nope, definitely not sure, especially after reading the thread linked above. But as I suggested before, Task 29, try a different ROM, and run it clean with no software or mods, and start eliminating the variables.
every other time my phone rings I cant answer it. The accept button just wont move?? is it just me or have anyone else had this error I have a dezire z
Do you have set CPU set to 245MHz @ screen off?
no i dont, why?
Well that could be one cause, maybe it's a bad app causing your phone to temporarily freeze? Can you slide it the other way and ignore the call?
Did you try flashing a different kernel?
Sent from my CyanogenMod powered G2.
Utorrent76 said:
Did you try flashing a different kernel?
Sent from my CyanogenMod powered G2.
Click to expand...
Click to collapse
why do you suggest this? how do you know hes using kernels? im just trying to see what your connection to the solution is -its quite a specific answer to a problem that hasnt really been examined. what rom is he on, etc before you can start talking about kernels -- so can you clarify?
accept button - do you mean the slider? if you have cmod - just activate settings to disable lock menu/trackball/ whatever --also you could try the no-lock unless you have security issues.
if no cmod -- theres apps to reduce the lockage -- that may help you get your phone calls but still doesnt fix the problem? you could try enomther's and his awesome extra ssettings app has all those options
Thanks for your help, well it is my wifes phone and it is fresh from the store, just a bunch of apps installed.
I will try some things and see if i can figure it out. And yes it is the slide button, can that be switched for a push button, Is it theme based or in the dialer?? hope you understand what i say.
jaypeg123 said:
Thanks for your help, well it is my wifes phone and it is fresh from the store, just a bunch of apps installed.
I will try some things and see if i can figure it out. And yes it is the slide button, can that be switched for a push button, Is it theme based or in the dialer?? hope you understand what i say.
Click to expand...
Click to collapse
If its a stock DESIRE Z and not a G2 then I think it's safe to assume its got sense on it and not AOSP. Did you try hard resetting it? (power down and pulling the battery for at least 30 sec) other than that id check for any OTA updates in the settings menu. OR if you're willing/know how, you can root it and run CM or virtuous. Both ROMs are excellent. If you do that and the problem persists, it could very well be a faulty unit. You have a lot of options!
I found I had problems answering calls when I had a specific make of screen protector on the phone. As soon as I took that off and went back to a previous one I'd used then it was fine again ! It's a long shot, but I thought I'd throw it in there.
Problem solved, An update did the trick, thanks for helping out my friends,
same problem , cannot answer with swipe keys
I have the same problem, which update did you use
same problem , cannot answer with swipe keys
I have the same problem, which update did you use
I am having a problem where all vibration/haptic feedback will just randomly stop working completely. Then a few hours (and sometimes days) later it will randomly start working again. It will keep working again for a few hours or maybe days, and then randomly stop again. There seems to be no pattern to it.
I have no idea what is causing this. Has anyone else experienced this, or does anyone have any idea how to fix it?
This is extremely frustrating as I am someone who never uses the ringer; I just always have my phone on vibrate.
I'm running the latest stable release of CM 7.1 for the Evo 4G, but I had this happen before on stock Sense as well.
mredmond2012 said:
I am having a problem where all vibration/haptic feedback will just randomly stop working completely. Then a few hours (and sometimes days) later it will randomly start working again. It will keep working again for a few hours or maybe days, and then randomly stop again. There seems to be no pattern to it.
I have no idea what is causing this. Has anyone else experienced this, or does anyone have any idea how to fix it?
This is extremely frustrating as I am someone who never uses the ringer; I just always have my phone on vibrate.
I'm running the latest stable release of CM 7.1 for the Evo 4G, but I had this happen before on stock Sense as well.
Click to expand...
Click to collapse
I am having this same issue as well. It must be software related because the vibrate function works just fine when the phone rings. I am running CM 7.1 stable on an Evo 4G. I noticed the issue as well on CM 7.0.3.1 or whatever the latest stable build was on CM.
Does the phone ever always (or never) vibrate under a certain circumstance? i.e. incoming text, email, incoming/outgoing call, typing, etc.? Also, do you have any toggle widgets that could affect vibrate/ringer status?
I ask this because, and this may sound silly, it may be that you are modifying settings unknowingly. I've had that happen where I have my hands in my pockets and next thing I know I've accidentally got my Facebook up and running and typed half a book in the status field.
Again, I know that sounds silly but I ask because it's happened to me before.
Concordium said:
Does the phone ever always (or never) vibrate under a certain circumstance? i.e. incoming text, email, incoming/outgoing call, typing, etc.? Also, do you have any toggle widgets that could affect vibrate/ringer status?
I ask this because, and this may sound silly, it may be that you are modifying settings unknowingly.
Click to expand...
Click to collapse
That's fine, its an important clarification to make. But no, I am absolutely sure I have not changed any of the options unknowingly. As I said in the OP, ALL vibration/haptic feedback will cease to function entirely. I've often had it happen that in the middle of typing something, the haptic feedback for the keyboard will just go away. Immediately after this if I check the soft key buttons or test the vibration for notifications, none of these will produce any sort of vibration response either. Then randomly a few minutes, hours, or days later, all haptic feedback will just return. Its been an extremely strange and frustrating issue.
4nth0ny said:
It must be software related because the vibrate function works just fine when the phone rings. I am running CM 7.1 stable on an Evo 4G. I noticed the issue as well on CM 7.0.3.1 or whatever the latest stable build was on CM.
Click to expand...
Click to collapse
For me, when the vibration stops working, it stops working for everything, even when the phone rings. But that's what I can't figure out: if it is a software or hardware related issue. I was having this problem on stock Sense, and I figured if it was software related, perhaps flashing a new ROM (in my case, CM7), would fix it. However it hasn't, so I'm beginning to think if it is indeed a software issue, it must be a bug somewhere very deep within the code, otherwise it has to be a hardware issue. But if its a hardware issue, I can't figure out why it would randomly stop/start working like it does, and the thing is, most (75%) of the time, it is working. Its just the other 25% that annoys the hell out of me. That's why I thought I'd ask and see if anyone else had experienced it or found any solutions.
Its a CM7 thing I've noticed it on Xplod, Decks, and CM7 I don't really mind it cuz my ringers are loud as hell but yeah its pretty weird :shrugs:
Usually AOSP ROMs for some reason have that problem cuz on sense ROMs it never happens
infamousteeboy said:
Its a CM7 thing...Usually AOSP ROMs for some reason have that problem cuz on sense ROMs it never happens
Click to expand...
Click to collapse
Well like I said before, I was having this problem on my stock Sense ROM.....
infamousteeboy said:
Its a CM7 thing I've noticed it on Xplod, Decks, and CM7 I don't really mind it cuz my ringers are loud as hell but yeah its pretty weird :shrugs:
Usually AOSP ROMs for some reason have that problem cuz on sense ROMs it never happens
Click to expand...
Click to collapse
I've never had that problem on CM and I've been using many different versions of it for a long time. I don't know if I am lucky or what but people complain about a lot of issues that are claimed to be CM issues....yet I've never had a single one of them.
Concordium said:
I've never had that problem on CM and I've been using many different versions of it for a long time. I don't know if I am lucky or what but people complain about a lot of issues that are claimed to be CM issues....yet I've never had a single one of them.
Click to expand...
Click to collapse
Well I kinda had the same problem that he's run into on CM but I figured it out but I figured since he's had the problem on a sense ROM also then maybe its not the ROM but I jus went into everything that had the option to vibrate and turned them all on cuz I've flashed a couple ROMs and the vibration would be off I try not complain about anything about any ROM its a person hard work they've done for free I try to figure things out on my own as much as possible before I create a thread not bad talkin the OP but jus sayin you know?
I don't think that it's rom related. I've been having issues with my haptic feedback since I got the phone, even before rooting it. I think it's just a crappy vibrator. (If there's a better name than "vibrator", please someone tell me.)
I had vibration problems on my first Evo as well, it was never rooted. My second Evo was a HW004 and the haptic feedback was perfect - it was softer instead of the shock-like haptic feedback I've experienced with my 003s. My current and third Evo is also a 003, so I assumed it had something to do with the motor used in 003s.
I've just turned haptic feedback off. I thought I'd miss it, but I've gotten used to it. I still use have my phone set to vibrate for notifications and calls and I've seen fewer issues.
If you think you can go without, I'd suggest turning haptic feedback off. Otherwise, unroot and take it into Sprint. You may have more luck calling, because if you can't replicate the issue in front of them then they can't do much.
Sent from my Evo + MIUI using Tapatalk!
plainjane said:
I don't think that it's rom related. I've been having issues with my haptic feedback since I got the phone, even before rooting it...
...Otherwise, unroot and take it into Sprint. You may have more luck calling, because if you can't replicate the issue in front of them then they can't do much.
Click to expand...
Click to collapse
Yeah, its definitely not ROM related...I don't know if people aren't reading the posts, but I've said several times that this occasionally happened on stock Sense, both before and after rooting.
Dang. I didn't want to have to bring it in to get it fixed, but I guess that's what I'm gonna have to do if its a hardware problem...I was really hoping it was software related or if someone would know of a way to fix it so that I could avoid dealing with warranty services...I got suckered into the Best Buy warranty, and it turns out that even though they either give you a new or refurbished model, they make you turn yours in and wait 5-7 days for the replacement to come in instead of ordering the replacement and then doing a trade with you when it comes in. I already experienced it once before when my USB port broke... :/
Not being able to replicate the issue is my main concern since sometimes it works and sometimes it doesn't. Trying to get it to stop working at a time when I can actually run out to the store is gonna be a pain...And I really don't want to waste a trip to the Best Buy store only to have it start working again with me trying to tell the GeekSquad Agent, "I promise, I promise! It was broken just 5 minutes ago!!" I can't imagine how many of those they have to deal with....
Hey guys... as it says in the title, I am having issues with my G-nex randomly losing connection/signal but then coming back again. From what I have read, this is a common problem... anyone have any tips? Also wanting to know if I flash a custom ROM if that would possibly fix the problem. Thanks!
Not necessarily the ROM, but the radios. Try that.
There are a few 4.0.4 ROMs for the LTE GNex out now you could try as well if you want to go the ROM route.
Is this happening to you? (See attachment)
If so.. I've been trying multiple radios and multiple roms all day without any progress, this still happens. Would love it if someone has a solution to this... I'd have having to send in my phone again.
The signal issues seem to stop when the phone is awake though... :/ But I'm missing a lot of phone calls since my phone is "off" when people try to call me.
XanderDelores said:
Is this happening to you? (See attachment)
If so.. I've been trying multiple radios and multiple roms all day without any progress, this still happens. Would love it if someone has a solution to this... I'd have having to send in my phone again.
The signal issues seem to stop when the phone is awake though... :/ But I'm missing a lot of phone calls since my phone is "off" when people try to call me.
Click to expand...
Click to collapse
yeah, that's exactly what's happening... it does seem to happen more when the phone is off, but I think it still happens when it is on. it is so weird! I went into the verizon store, one of the reps said that he had just been having this issue today and that he put it into airplane mode and back off again and it seemed to fix the problem... I did it, and it seems to have helped, but that was only about 20 min ago lol. see if it helps you!
in_dmand said:
yeah, that's exactly what's happening... it does seem to happen more when the phone is off, but I think it still happens when it is on. it is so weird! I went into the verizon store, one of the reps said that he had just been having this issue today and that he put it into airplane mode and back off again and it seemed to fix the problem... I did it, and it seems to have helped, but that was only about 20 min ago lol. see if it helps you!
Click to expand...
Click to collapse
Hmm.. interesting. The problem here is that this started on March 24th... :/ But, still trying Airplane mode, even though I'm not optimistic..
I emailed my provider, asking them for info, but a friend of mine has been working beside me for the past few days, on the same network with the same phone, without problem. So I guess it's time to bring it in..
Thanks for the info! I may try to put the latest rom/radio on it and see if that helps... if not i'll un-root it and send it in I guess.
I'm having a similar issue with my GSM model, It started when my phone was updated to 4.0.4. Phone signal suddenly drops and comes back again in less than 10 seconds. Sometimes it happens with 1 minute intervals between signal losses, sometimes 5 or 20 minutes, it's very random. After noticing the issue thanks to "Light Flow" that blinks the notification light in white when there is a signal loss, I installed this app (https://play.google.com/store/apps/details?id=com.smartandroidapps.missedcall&hl=en) to track it properly. The results are very frightening, I'm about to do a full wipe in hopes that the issue will be gone :|
ps: like you guys, I did notice that it's very most likelly to happen while the screen is off. Actually, it has never happened while the screen was on.
Same here, post 4.0.4 update on my GSM GNex.
Found this explanation....
Alright, so my girlfriend's Samsung Galaxy S II started to go through these weird partial reboots several weeks ago (maybe even months). The phone would randomly go black, play the stupid shutdown/startup (dont remember which) jingle...then just simply be at the lock screen with a crossed out circle where the signal bars would be (for just a couple of seconds). When this happened, I used to just tell her to shutdown the phone, take out the battery, and let it sit for about 30 seconds, then put everything back together and start it back up. This seemed to work, which made me think it might have just been a software or at worst a memory issue of some kind.
This issue was always intermittent, but now, no matter what I do, it just keeps looping this "restarting" problem. I can't access any internal memory space from my computer because in the time it takes to connect, it just "reboots" again. I made a logcat of the phone up until the "reboot", and in doing so noticed that when I would browse the phone via adb shell, I saw no mount for the sd card...which then lead me to believe maybe it was an issue with that. I checked the sd card for corruption (and prior to even using it, checked that all blocks were read/writable (legit)), but that led nowhere.
Anyways, not having any idea where to go next, nor where to begin or what to look for in the 5000+ lined logcat, I turn to xda with hopes of getting some sort of help. Thanks in advance for any I get!
EDIT: Oops, some other important notes I didn't mention (other than in title); this is running stock firmware, only OTA. I tried once to upgrade her to ICS via Kies, but the upgrade would never complete. She also refused to let me root her phone...so unless there is a stock recovery mode, her phone has none...
bump, as its been a week and no responses. If anyone has any ideas or can figure out whats wrong from the logcat, please help.
Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...
EarthBoundX5 said:
Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...
Click to expand...
Click to collapse
Looking at the logcat if it is accurate the problem is overheating and it is shutting itself down. That's why it keeps rebooting from I read but I could be wrong. Also looks like it has wakelock issues. Lot of wakelock errors in logcat. Some app or apps are causing the wakelock issue find them and remove them that might solve the problem.
Sent from my SGH-T989 using Tapatalk
EarthBoundX5 said:
Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...
Click to expand...
Click to collapse
i say try to odin back her phone to stock on here there a good post for it to get her back and if she had Gmail sync there shouldnt be a problem unless she really dont want to download everything again i say give odin a shot and then from there upgrade through kies its tricky you have to make sure you have 50% battery life or more and kies errrors out sometimes but it does work i update my friends phone as he does not like all the root stuff lol so i always your kies after a couple errors it will work and thats your best option if she doesnt want to loose anything kies will back it all up for her and are you sure that power button aint sticking sounds like you have a looping issue are you able to go into download mode or are you familiar with this ?
Idk how to read logcats but another idea could be you have the sticky power button issue. I think if it was overheating u would feel it and mention it in the op.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
I used to have this problem when my phone was on ICS. I found that putting it back to GB, and using custom JB roms fixed it. I'd try those.
For starters, thanks everyone for the responses! After this long, its really great to see so many in one day!
richardlibeau said:
Looking at the logcat if it is accurate the problem is overheating and it is shutting itself down. That's why it keeps rebooting from I read but I could be wrong. Also looks like it has wakelock issues. Lot of wakelock errors in logcat. Some app or apps are causing the wakelock issue find them and remove them that might solve the problem.
Click to expand...
Click to collapse
Thats what I thought, because it seemed to get exceptionally hot before "rebooting"...at first...then I was noticing it "rebooting" when clearly cold. If it is indeed overheating like I had thought in the very beginning, is there anything I can do about it? What does it use for heat conductivity and displacement? And for that matter, I would think if it was overheating though, it would actually reboot, not the half-ass semi-reboot its been doing...
And what is wakelock exactly that it would cause an issue? Only apps I see using it are WootWatcher, KeyguardViewMediator and PowerManagerService.
krazierokz said:
i say try to odin back her phone to stock on here there a good post for it to get her back and if she had Gmail sync there shouldnt be a problem unless she really dont want to download everything again i say give odin a shot and then from there upgrade through kies its tricky you have to make sure you have 50% battery life or more and kies errrors out sometimes but it does work i update my friends phone as he does not like all the root stuff lol so i always your kies after a couple errors it will work and thats your best option if she doesnt want to loose anything kies will back it all up for her and are you sure that power button aint sticking sounds like you have a looping issue are you able to go into download mode or are you familiar with this ?
Click to expand...
Click to collapse
I would use odin...but the phone doesn't stay on long enough to do much of anything before "rebooting". Also, she is already using stock firmware + OTA updates. And her contacts are not what I am worried about, its her photos and such. This is the very reason why I hate internal memory for phones...
And I'm pretty sure its not a sticky power button, I had seen that being a common issue when researching before posting. And again, if I have not been clear, its not exactly "rebooting", just semi-rebooting; phone starts up, crap starts running, a min or 2 later, phone acts like its restarting (plays sound and all), then just comes back to the lock screen immediately...I can't really describe it much more than that.
And no, I'm not familiar with "download mode"
bzlik88 said:
Idk how to read logcats but another idea could be you have the sticky power button issue. I think if it was overheating u would feel it and mention it in the op.
Click to expand...
Click to collapse
Ya, like I said in the reply above this, I don't think its the sticky power button problem...but I could always be wrong. I only didn't mention over heating because I felt I did a good job of ruling it out.
DeliciousLimeJuice said:
I used to have this problem when my phone was on ICS. I found that putting it back to GB, and using custom JB roms fixed it. I'd try those.
Click to expand...
Click to collapse
Its running GB atm, never updated to ICS via Kies...
I wish I could help you further but i can say one thing, the rebooting that your describing is called a "hot reboot". I know what ur talking about and others will too if u use that term. Good luck.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app