Hello everyone. My two weeks old GNEX'USB today has stopped working. If I plug in the AC recharger nothing happens. If i plug it to my pc windows says unrecognized device. I tried swapping batteries with a collegue of mine, and my battery on his phone recharges just fine. If I plug it to the AC while turned OFF, the white battery recharging icon / animation shows up...
What can I do?
Thanks,
TD
tylerdurden83 said:
Hello everyone. My two weeks old GNEX'USB today has stopped working. If I plug in the AC recharger nothing happens. If i plug it to my pc windows says unrecognized device. I tried swapping batteries with a collegue of mine, and my battery on his phone recharges just fine. If I plug it to the AC while turned OFF, the white battery recharging icon / animation shows up...
What can I do?
Thanks,
TD
Click to expand...
Click to collapse
did you try your friend battary on yours phone !? maybe the charging port is broken on your phone
~~wrong answer.....
Have you reset your battery state?
First try different usb cables, and then try cleaning out the usbport, canned air or a toothbrush will work great. also if you ahve a magnifying lens look inside and see if any of your pins are out of alignment.
Related
Ok, girlfriend bought a sx66 for her daughter from ebay. Included nothing but phone and battery. She also bought a USB sync/charge cable. Problem is it wont turn on, battery seems totally dead, and it doesn't charge from the USB cable. Also when it is plugged into the PC, I get a USB device error telling me the device wasn't recognized, remove and retry connection or replace the device..
Is it hopeless? Should we try a straight A/C battery charger for the phone?
Can someone tell me the location of the positive and negative terminals on the battery? I would like to try getting some juice into it but they are not labeled on the battery..
Thanks
Zombie069 said:
Ok, girlfriend bought a sx66 for her daughter from ebay. Included nothing but phone and battery. She also bought a USB sync/charge cable. Problem is it wont turn on, battery seems totally dead, and it doesn't charge from the USB cable. Also when it is plugged into the PC, I get a USB device error telling me the device wasn't recognized, remove and retry connection or replace the device..
Is it hopeless? Should we try a straight A/C battery charger for the phone?
Can someone tell me the location of the positive and negative terminals on the battery? I would like to try getting some juice into it but they are not labeled on the battery..
Thanks
Click to expand...
Click to collapse
When I had the USB device error, it turned out to be a bad sync cable.
Does the phone do anything when you plug it in? Assuming that one is looking at the front of the phone, the upper right hand LED should either turn yellow/orange when the phone is charging, green when the battery has a full charge, or red if there is a problem with charging (bad battery, messed up charging circuit, etc). If there is no response, it might be a bad cable, which would cause the USB problem you mentioned above.
If the battery is dead enough, it might take a few minutes before it will power on when it's plugged into some kind of power (usb or standalone charging cable). I had this happen with mine when I got it.
the phone does nothing when plugged in.. no lights at all.
She's gonna try ordering an AC charger and go from there. I do know the data cable was an ebay item so that could be crap.. We're just trying to get anything we can out of the phone so we know if it's usable or junk.
Thanks
I'll post back when we find something out..
Brad
I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.
soocerclaude said:
I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.
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Click to collapse
How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?
sirphunkee said:
How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?
Click to expand...
Click to collapse
Hi thanks 4 ur reply yes the phone stayed on after it was working fine till I put the charging in it. It would not charge the battery.
Just let it sit out over night...take the back cover off and battery out and just let it sit around...or if you have a blow dryer you can try that but dont put it to close
Sparkz914 said:
...or if you have a blow dryer you can try that but dont put it to close
Click to expand...
Click to collapse
Good advice, but I'll just amend it to say ... ONLY when the battery is OUT. In fact, be sure to give it a few minutes after trying that before booting it back up. And, only point it at the back cover, it could easily have negative effects on the screen.
Hi appreciate the help everyone yeah I left battery out last night it still won't charge this morning, I am using the usb to adapter that came with the phone 2 charge it. This happen once with my HTC 8125 & I had to get a original charger to bring the phone back to life no charger will charge it but the original after u can use anyone, I will update u later and c how that worked out.
Hi guys on found this online on ppctechs.com it says "In some cases, your HTC Touch Pro 2 will not charge from an AC/DC adapter or other charging accessory when the battery life is below 30 percent."
Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?
worwig said:
Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?
Click to expand...
Click to collapse
Hi I try usb to adapter that came with the phone 3 different wall chargers and still not charging, last 2 try is a car charger don't have one and there is 1 ft of snow outside
Hi I ordered a new battery & a battery wall charger off ebay when I get it I will update u on how things when.
Hi I got the wall charger battery is fine I think I have a faulty usb port cuz the phone still won't charge or connect via usb can it be u need software to charge
have the same issue (didnt drop it in snow though) it won't charge via usb or car charger.
So you got a new battery and still won't charge via USB?
Mine connects to my pc fine, just doesn't charge. Ordered a new mugen power 1800mah battery, waiting for it to get here to see if its a battery problem.
yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port
I know that, for example, the iPhone has about 4 moisture sensors, one inside the USB connector port, one in the headphone jack, and 2 inside the phone, the last 2 will trigger things like reboots or even blocking the charge. Put the phone in silica gel or, more convenient, a bag with dry rice (that's how I've saved my old lg vu) for couple of days...
soocerclaude said:
yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port
Click to expand...
Click to collapse
Have you tried plugging it into the mains (wall) charger and let it sit for a while?
That fixed my bootloader loop, turns out the battery was too weak to power the device on that it went to bootloader. I Just plugged it into the wall charger and ignored it, came back and it was working fine and charging.
But it won't charge via usb or car charger
I had the same loop problem but mine never recovered. Never dropped it in anything wet either. I let it die once and could never get it to turn all the way back on because it would just try to boot and then shut off again over and over. Had to send it back for a new phone. If its new enough and there is no water damage marks then I would send it back for a new one.
Hi everyone phone is fix now it was a bad usb port that was causing the bootloader loop so protected your usb port.
I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?
OGIGA said:
I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?
Click to expand...
Click to collapse
It seems to be yes, I've seen quite a number of people who've had this type of problem on the Rhodium end up finding out it was a bad USB port on the phone...I think HTC just might have used ones that weren't nearly sturdy enough.
USB Port of Kaiser TYTN II very sensitive to moisture
I have the same issue described here, with 2 different HTC Kaisers : (
Hi guys, I have a Tilt2 with the EnergyROM...
My phone recently started acting up, and wont charge the battery when plugged in (oem HTC charger)
The orange light turns on, and phone says charging but battery level doesnt change, in fact it drains as usual. Yet sometimes if I leave the phone plugged in it will start charging?
I also get the current charge isnt enough switch to AC charger or close applications error sometimes when plugged with the AC charger...
I'm leaning towards a bad battery but wanted to see if anyone had this problem before?
Thanks in advance!
That sounds like a charger problem. try a different one.
thanks for the response...i tried a charger that had the usb plug to it, i tried a charger with a usb end on it, and two car chargers and i get the same effect...i did hard resets and even installed a new ROM to see if it would help. but no luck
BRuTaLG said:
thanks for the response...i tried a charger that had the usb plug to it, i tried a charger with a usb end on it, and two car chargers and i get the same effect...i did hard resets and even installed a new ROM to see if it would help. but no luck
Click to expand...
Click to collapse
It's the the charging points , look at the middle bar is it staight across try bending it just a little , a smidge left or right , I had this issue before and also on my original tilt and it fixed it.
I have a weird problem with my Note 2. Recently my phone was repaired ( changed Display and Main board)
working fine at today Afternoon, but now my phone is not charging with my Stock charger, my brothers phone charge with my Charger but my Note 2 wont. I tried his charger and it works, then I connected my phone 2 pc with the same usb cable I used in my charger, and it charge but pc cant recognize my phone, Same cable work for other phone and charger also work for other phone.
I Factory resetted my phone but not working Switch off, Battery pulled out. still not working.
Do I hv to Reflash my phone.
I'm downloading DN3_v5+ rom
I'll try this one.
But it will take around 4hrs, and what if it wont work.
Plz Guyz Help me
It sounds like your USB port on your phone is messed up. A lot of times with a bad micro usb port it will either not charge but sync data or it will not sync data but will charge. Also this goes for the actual usb cables as well. If you use a known good usb cable and it will either not charge or not sync dats on your pc, then it's most likely your usb port on your phone is bad. Even the refurbished devices sometimes will have bad ports that were not fully tested before passig QC so this is what I suspect is going on with your phone.
bullooka said:
I have a weird problem with my Note 2. Recently my phone was repaired ( changed Display and Main board)
working fine at today Afternoon, but now my phone is not charging with my Stock charger, my brothers phone charge with my Charger but my Note 2 wont. I tried his charger and it works, then I connected my phone 2 pc with the same usb cable I used in my charger, and it charge but pc cant recognize my phone, Same cable work for other phone and charger also work for other phone.
I Factory resetted my phone but not working Switch off, Battery pulled out. still not working.
Do I hv to Reflash my phone.
I'm downloading DN3_v5+ rom
I'll try this one.
But it will take around 4hrs, and what if it wont work.
Plz Guyz Help me
Click to expand...
Click to collapse
I've heard a bunch of people having this problem. My temporary solution was buying an additional batter w/charger for battery. But the usb flex cable I repaired myself last week. The part was $11.00 and the tools to pry apart and unscrew the phone were about $10.00. There are several tutorial videos on YouTube that guided me through the process.
Hi everyone,
Something really strange happened to me last week (or at least I started noticing it last week)
First, when my HTC10 was turned on, it didn't recognize the charger at all, I tried different chargers and cables and the result was the same. If I turned off the phone it worked perfectly. I wiped the cache and tried again with the same result. I booted in safe mode and got the same result.
I hard reset my phone and loaded all my apps again and now the USB C just works when I plug it in a certain way when turned on(one of the two possible ways, impossible for me to know which of them). When turned off it works perfectly.
Does anyone has experienced this? I think maybe it's related with one app, since when turned off it works with no problem.
UPDATE:
I just hard reset my phone again and loaded NO apps but still the same behavior: when turned off USB C can charge the phone no matter which way I plug it, but when turned on it doesn't.
jcipactli said:
Hi everyone,
Something really strange happened to me last week (or at least I started noticing it last week)
First, when my HTC10 was turned on, it didn't recognize the charger at all, I tried different chargers and cables and the result was the same. If I turned off the phone it worked perfectly. I wiped the cache and tried again with the same result. I booted in safe mode and got the same result.
I hard reset my phone and loaded all my apps again and now the USB C just works when I plug it in a certain way when turned on(one of the two possible ways, impossible for me to know which of them). When turned off it works perfectly.
Does anyone has experienced this? I think maybe it's related with one app, since when turned off it works with no problem.
UPDATE:
I just hard reset my phone again and loaded NO apps but still the same behavior: when turned off USB C can charge the phone no matter which way I plug it, but when turned on it doesn't.
Click to expand...
Click to collapse
Have you tried a different cable?
lampel said:
Have you tried a different cable?
Click to expand...
Click to collapse
I've tried with different cables and different chargers. It seems to be an intermitent problem
jcipactli said:
I've tried with different cables and different chargers. It seems to be an intermitent problem
Click to expand...
Click to collapse
Power phone up with it plugged in. Does it charge then? I get that problem often. I've narrowed my problem down to when I start my car with phone connected on charge (using car charger). Won't charge after that till I restart phone. I'm assuming it gets over or under voltage and safety circuit kicks in until restart. In your case it might be a charger or cable problem (or combination of both).
purple patch said:
Power phone up with it plugged in. Does it charge then? I get that problem often. I've narrowed my problem down to when I start my car with phone connected on charge (using car charger). Won't charge after that till I restart phone. I'm assuming it gets over or under voltage and safety circuit kicks in until restart. In your case it might be a charger or cable problem (or combination of both).
Click to expand...
Click to collapse
I think the problem was the cable I was using, after a while it started doing some crazy stuff like saying that I was not using a powerful enough charger. After I changed it everything is working like a charm
I'm experiencing similar problems, but this happened to me after my phone totally discharged, i repost my experience:
Hi guys! i'm occuring in a big problem, i was wondering if anyone of you had this experience with this or others phones, two days ago my htc 10 was totally without battery and died, so i put it on charge, but nothing happens, no led on, if i try to power on, no signs of life, unable to make it boot, even after hours of charge, i noticed that the phone anche the charger were cold, instead of hot like it should.... but after hours, even without led indicator on, i trying to recover it, with surprise, it was hot, i tryed to power on, no signs, i tryed combination of power button and volume buttons and it booted into dowload mode, and after a millisecond it re-died, and booted normally with 65% battery. BTW from that point the phone is unable to charge if i plug the cable into it, nothing happens, but if i put the cable, when is off, it charges even after boot, i tryed to recalibrate battery but nothing happens....
today, one day later, it seems the things are getting better, i'am able to charge it without having to put the phone off, but i always got the message that the charge is slow.
Clean the connector on the phone, make sure it's nice and shiny.
Give the cables a buff up, reboot your phone.
Allow it to boot, connect the official HTC charger in the wall.
Connect the official htc USB c cable into the charger and unlock your phone.
Connect the cable to your phone.
If that doesn't work, try a different wall socket.
Are you on stock? Have you altered any voltages? Any quick charge mods?
Q1qsxez
Sq
dladz said:
Clean the connector on the phone, make sure it's nice and shiny.
Give the cables a buff up, reboot your phone.
Allow it to boot, connect the official HTC charger in the wall.
Connect the official htc USB c cable into the charger and unlock your phone.
Connect the cable to your phone.
If that doesn't work, try a different wall socket.
Are you on stock? Have you altered any voltages? Any quick charge mods?
Click to expand...
Click to collapse
Hi, i'm on viper 3.1.0. srock voltages, i'm using stock htc cables and charger, tryed all wall socket in the house and i have cleaned all the connectors
htctouchelfin said:
Hi, i'm on viper 3.1.0. srock voltages, i'm using stock htc cables and charger, tryed all wall socket in the house and i have cleaned all the connectors
Click to expand...
Click to collapse
If you can reverse the modifications you've done to it I'd be tempted to say take it back to htc and get it sorted. Shouldn't be like that. Personally that's what I'd do.