When my phone boots up, it tries to do a "Hands-Free Activation"; it fails and then says "internal error 1500." I still have service and can make calls, but I can't use mobile data or use the internet. I need to fix this. Any help?
Bump, need help on this issue as well.
I'm on sprint version, I'd mistakenly pushed a N7100 Note 2 rom instead of the 900 sprint model, and even with a complete restore of the stock rom, mobile data is borked.
Same issue here any fix's yet ?
Toniolli said:
Same issue here any fix's yet ?
Click to expand...
Click to collapse
Same for me after i visit sprint store, they reset my phone and now i can't use 4g, handsfree activation every time after reboot that i never saw before and main issue whatever rom i flash i don't have hotspot ...
Related
I'm using Droid Incredible 2 and facing a strange problem that I need help
My phone is using GSM network and rom Cyanogenmod 7 stable version
The phone works without problem until I restart the phone, the Baseband version becomes unknown and the notification shows the message "No service" so I don't have any mobile network
I tried to reflash the ROM and the problem seemed disappear. But when I perform a restart, I experience the same problem again
Is there anyone know how to solve this problem?
kingofkings2029 said:
I'm using Droid Incredible 2 and facing a strange problem that I need help
My phone is using GSM network and rom Cyanogenmod 7 stable version
The phone works without problem until I restart the phone, the Baseband version becomes unknown and the notification shows the message "No service" so I don't have any mobile network
I tried to reflash the ROM and the problem seemed disappear. But when I perform a restart, I experience the same problem again
Is there anyone know how to solve this problem?
Click to expand...
Click to collapse
I would ask in the rom specific thread. You're more likely to get someone with experience with that rom to answer.
TheAtheistReverend said:
I would ask in the rom specific thread. You're more likely to get someone with experience with that rom to answer.
Click to expand...
Click to collapse
It's OK. Thanks for your reply
TheAtheistReverend said:
I would ask in the rom specific thread. You're more likely to get someone with experience with that rom to answer.
Click to expand...
Click to collapse
He can't post there most likely since he has only 2 posts. I had an issue with Viper like this but thought it was related to Hurricane Sandy....
One morning I grab my phone off the usb (computer) and it says Vodafone instead of VZW on the lock screen. Hmmm. Reboot and nothing changes. Can't send of receive texts or connect to 3g but phone works. I tried pulling battery, sim card....to no avail. As a last resort I wiped data and it has worked since with no issue although that forced me to re-install all my apps.
Hope this helps.
vforaci said:
He can't post there most likely since he has only 2 posts. I had an issue with Viper like this but thought it was related to Hurricane Sandy....
One morning I grab my phone off the usb (computer) and it says Vodafone instead of VZW on the lock screen. Hmmm. Reboot and nothing changes. Can't send of receive texts or connect to 3g but phone works. I tried pulling battery, sim card....to no avail. As a last resort I wiped data and it has worked since with no issue although that forced me to re-install all my apps.
Hope this helps.
Click to expand...
Click to collapse
Thanks so much for your suggest. I wiped data and my phone works too. But I wonder what is the root cause of this issue? A problem of custom rom ???
Sprint Galaxy Nexus
4.2.1
Not rooted
I performed a factory reset on my phone yesterday due to it bogging down and being rather slow. I never did a reset after getting the 4.2.1 update so I figured it was a good time. I woke up this morning, putzed around the house, and setup Tasker again. I laid my phone down for ten minutes while I got ready for work. Whenever I tried to wake my phone and nothing happened. I tried a few more times and the screen would not wake up. I pulled the battery, hard reset, reinserted battery and the phone wouldn't turn on. Then, I wiped the contact terminals (on the battery and the phone) and reinserted the battery and the phone booted up. However, since then I have had some major problems.
1. Power button does not always work properly. I have to press it several times to sleep or wake the phone. (Okay, not major, just inconvenient and probably unrelated to the issues below)
2. No data connection whatsoever.
3. In the data usage menu, there is no longer a data toggle switch.
4. Under the Network Mode option, LTE/CDMA produces absolutely no cell signal whatsoever. I have to switch to CDMA only. (WiFi works fine)
5. Toggling airplane mode, as some have suggested, does not cause the phone to connect to mobile data. Another factory reset did not restore mobile data. Rebooting did not restore mobile data.
6. All of these problems are true before and after factory reset. No new problems were created and nothing was exacerbated as a result of performing a factory reset.
I've been from one end of the internet to another looking for solutions to this problem and I have found that many are having a similar issue but toggling airplane mode or rebooting fixes it. Not the case for me. Most also seem to be having this problem after rooting. Again, not the case for me.
Any suggestions? I would prefer to not return the phone. Purchased from Radioshack and the 30-day warranty has expired. This is my second gnex already, as the first one's charging port broke. It took over a week to get this one from another store which graciously shipped it in to my store. There's also the issue of being broke and not really being able to afford another $30 activation fee on top of the deductible for a new phone.
Why not try reflashing the stock image and updating again to 4.2.1?
Beauenheim said:
Why not try reflashing the stock image and updating again to 4.2.1?
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Click to collapse
Wouldn't I have to root first?
nburns1825 said:
Wouldn't I have to root first?
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Click to collapse
Not at all. You'd use Odin . Myself I have very spotty sprint signal in my home. Spoke to a corporate executive and they mailed me an AirRave free . Never have less then full bars 3g all around home. You should a- flash to stock using Odin following posts in sprint sextjon . b - call up and try to get an airavana.
Sent from my Galaxy Nexus using Tapatalk 2
n0ve said:
Not at all. You'd use Odin . Myself I have very spotty sprint signal in my home. Spoke to a corporate executive and they mailed me an AirRave free . Never have less then full bars 3g all around home. You should a- flash to stock using Odin following posts in sprint sextjon . b - call up and try to get an airavana.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Excellent. I will give it a shot at some point today or tomorrow and then let you know how it worked out. Thanks!
So, I restored the phone to stock. Signal is still non-existent on LTE/CDMA mode. Cannot perform Profile or PRL updates. Still no mobile data. I'm guessing hardware failure?
Also, on setup it asks for a SIM card. And at the bottom of the drop-down menu, it says "No SIM card|Sprint" or "No SIM card|No Service" depending on if I am in CDMA or LTE/CDMA.
Also, in the Status menu:
My phone number
Unknown
MIN
Unknown
PRL Version
Unknown
ICCID
Unknown
Seems a little odd to me.
Attempted fully rooting and flashing radios. No luck there either. It's also not wanting to update. Tells me my phone is up-to-date (connected via WiFi). Downloading Cyanogen now to see if it will work in the morning.
And while attempting to flash a new ROM, got the famous "can't copy anything to the device ever, under any circumstances" error.
Update: Got CM10 installed. Still "No SIM" error, no 3G, no data, no LTE. Found some more information on this No SIM error. Apparently a few others have had this same problem and in the end had to get a new phone.
Anyone know anything?
You should a- flash to stock using Odin following posts in sprint sextjon
I've been back to stock twice now. The first thing I did was flash to stock. Then I played around a bit and now I'm back to stock again.
Is there a difference between using Odin and Nexus Root Toolkit to return to stock?
Bump
Wow, one day and my thread is buried!
After battling for about a day, I got updated to JB 4.2.1, I can do profile and PRL updates again, but there is still no 3G/mobile data, and I still have zero bars on LTE/CDMA and have to use just CDMA. I am currently stock but the bootloader is unlocked, no root.
If anyone has heard any solution, please help. Also, if there's a difference between flashing to stock with Odin vs NRT, please say so.
nburns1825 said:
Wow, one day and my thread is buried!
After battling for about a day, I got updated to JB 4.2.1, I can do profile and PRL updates again, but there is still no 3G/mobile data, and I still have zero bars on LTE/CDMA and have to use just CDMA. I am currently stock but the bootloader is unlocked, no root.
If anyone has heard any solution, please help. Also, if there's a difference between flashing to stock with Odin vs NRT, please say so.
Click to expand...
Click to collapse
Try fastboot flashing your LTE and CDMA radios again. As far as I know, fastboot commands do NOT require root. I had a similar issue.
Edit: link to post with directions http://forum.xda-developers.com/showthread.php?p=39446679
Sent from my R2-D2 unit on the far side of the moon
Indeed, fastboot does not require root. I've flashed my radios several times now in various different ways. I even flashed different versions. I attempted again but with no luck. I have normal service when using CDMA but nothing on LTE/CDMA. Still no data, still "No SIM card" error.
Pretty sure I'll have to get it replaced. I've gone from stock JB back to stock ICS, rooted, CM10, back to stock ICS, rooted, back to stock JB unrooted, and flashed three different radios. I'm surprised I haven't managed to brick it yet.
UPDATE: Sprint is sending me a new phone, for free.
New HTC One V device
No service (it is a Virgin Mobile CDMA phone)
1. Successfully installed myOne9.5+CDMA custom ROM from http://forum.xda-developers.com/showthread.php?t=2218307
2. Successfully installed kernel Jmz-PrimoC-kernel-ICS-20120820.zip from http://forum.xda-developers.com/showthread.php?t=2218307
I'm unable to use Wi-Fi and basically the Wi-Fi displays "Turning on Wi-Fi" and stalls with
Code:
error code 67 data call failure
Am I missing some activation portion with Virgin Mobile? Should I go ahead on Virgin Mobile's website and purchase a plan first?
usmcmanary said:
New HTC One V device
No service (it is a Virgin Mobile CDMA phone)
1. Successfully installed myOne9.5+CDMA custom ROM from http://forum.xda-developers.com/showthread.php?t=2218307
2. Successfully installed kernel Jmz-PrimoC-kernel-ICS-20120820.zip from http://forum.xda-developers.com/showthread.php?t=2218307
I'm unable to use Wi-Fi and basically the Wi-Fi displays "Turning on Wi-Fi" and stalls with
Code:
error code 67 data call failure
Am I missing some activation portion with Virgin Mobile? Should I go ahead on Virgin Mobile's website and purchase a plan first?
Click to expand...
Click to collapse
It might be a module issue, try flashing the kernel in the zip. If that soft bricks your phone shut off the phone and reboot into fastboot, then reflash Jmz PrimoC ICS.
MameTozhio said:
It might be a module issue, try flashing the kernel in the zip. If that soft bricks your phone shut off the phone and reboot into fastboot, then reflash Jmz PrimoC ICS.
Click to expand...
Click to collapse
Thanks for responding.
It was a human error because I never flashed the kernel modules. The guide that is bookedmarked is poorly written and was able to search for another guide using the information you provided. I solved this issue by moving the kernel zip onto the SD card and then running the recovery image and flashing the kernel modules.
i know your issue was caused due to kernel related problems but if anyone gets an error 67 message and DOES have everything installed properly..call virgin mobile with STOCK rom installed. your phone has taken a nasty,stinky sh*t and will need a complete reprogram that can only be done while calling from another phone so your phone can be reprogrammed by virgin mobile customer service. error 67 on the virgin mobile network means that how your phone stores and saves your account data is messed up. ive only encountered it on the lg optimus elite but that's how they fixed it. until they do,you will have no data,text or be able to make calls.
Curtis1973 said:
i know your issue was caused due to kernel related problems but if anyone gets an error 67 message and DOES have everything installed properly..call virgin mobile with STOCK rom installed. your phone has taken a nasty,stinky sh*t and will need a complete reprogram that can only be done while calling from another phone so your phone can be reprogrammed by virgin mobile customer service. error 67 on the virgin mobile network means that how your phone stores and saves your account data is messed up. ive only encountered it on the lg optimus elite but that's how they fixed it. until they do,you will have no data,text or be able to make calls.
Click to expand...
Click to collapse
For some reason there are no manual activation codes that I could find for HTC one for VirginMobile and they require you to activate on stock ROM. Managed to flash to stock ROM after finding out the RUU will only work if the boot loader is locked.
I've tried flashing different roms, modems, changing APN and mobile network settings, etc. Can't seem to get it to work. Everything else works just fine on 4.2.2, including cell and mms. Just no data.
Flashed (UPDATED):
cm-11-20140319-NIGHTLY-d2lte (4.4.2)
I747UCUEMJB bootloader
I747UCUEMJB modem
Other Info:
Kernel: 3.4.83-cyanogenmod-ge6f22a5 [email protected] #1
Provider: PTEL (PlatinumTel, a T-Mobile MVNO)
Mobile network type: HSDPA
geesedude said:
I've tried flashing different roms, modems, changing APN and mobile network settings, etc. Can't seem to get it to work. Everything else works just fine on 4.2.2, including cell and mms. Just no data.
Flashed:
cm-11-20140210-SNAPSHOT-M3-d2att.zip
boot_CWM_I747UCDMG2
d2att_I747UCUEMJB_modem
Click to expand...
Click to collapse
I recently had CyanogenMod 11 installed on my phone and I noticed phone calls, messages, and WiFi worked but when I turned my Mobile Data on, It did not work even though it showed it was on. If your issue has not been resolved, I suggest you check this out - http://forum.xda-developers.com/showthread.php?t=2540998.
who is the wireless provider?
mr_legolas said:
who is the wireless provider?
Click to expand...
Click to collapse
It's PlatinumTel (PTEL), which is a t-mobile mvno. I should note that i have the bootloader and the modem matched, have tried factory resets, and even downgraded to previous version (before updating bootloader to latest so i don't brick). Ptel tells me i need to update my APN, which basically was their standard msg... no help there. Thanks.
internethuman said:
I recently had CyanogenMod 11 installed on my phone and I noticed phone calls, messages, and WiFi worked but when I turned my Mobile Data on, It did not work even though it showed it was on. If your issue has not been resolved, I suggest you check this out - http://forum.xda-developers.com/showthread.php?t=2540998.
Click to expand...
Click to collapse
Hi, so... there are bunch of links and downloads on that page... i do have the latest bootloader and modem... can you tell me what you think i should [try to] update to make the mobile data work? BTW, at least on my phone, the mobile data icon doesn't even show. Not even 3G or whatever... thanks for your help.
RESOLVED!
Ugh. So after countless flashes, resets and wipes, turns out that PTEL needed to do a Data RESET on their end. So much misery for such a simple solution that they could have given me. If you're a PlatinumTel user, and this may apply to many other providers, please try telling them to reset their data service for you before trying anything else. Hopefully you won't go through the misery and time wasted that i have gone through.:cyclops:
geesedude said:
Ugh. So after countless flashes, resets and wipes, turns out that PTEL needed to do a Data RESET on their end. So much misery for such a simple solution that they could have given me. If you're a PlatinumTel user, and this may apply to many other providers, please try telling them to reset their data service for you before trying anything else. Hopefully you won't go through the misery and time wasted that i have gone through.:cyclops:
Click to expand...
Click to collapse
good for ya!
geesedude said:
Hi, so... there are bunch of links and downloads on that page... i do have the latest bootloader and modem... can you tell me what you think i should [try to] update to make the mobile data work? BTW, at least on my phone, the mobile data icon doesn't even show. Not even 3G or whatever... thanks for your help.
Click to expand...
Click to collapse
All of them are stock but I personally chose upndwn4par - Full - Features : Odexed, Rooted, Knox Removed because I really didn't know what the other ones did. (PLEASE NOTE : Neither the developer or I are responsible if you brick, or mess up your phone! This also deletes everything on your phone so do backup if you want to save your important files.) When it finished downloading, I put the file on my phone's internal storage (SD card works too) then went into recovery mode using TWRP and installed the rom onto my phone, then while I was still on TWRP, I deleted the cache and data, it then reboot and then I had to set up my phone as if I had just bought it.
PTEL fix for no data connection, broken, not working
geesedude said:
Ugh. So after countless flashes, resets and wipes, turns out that PTEL needed to do a Data RESET on their end. So much misery for such a simple solution that they could have given me. If you're a PlatinumTel user, and this may apply to many other providers, please try telling them to reset their data service for you before trying anything else. Hopefully you won't go through the misery and time wasted that i have gone through.:cyclops:
Click to expand...
Click to collapse
THIS NEEDS TO BE PROCLAIMED!
PTEL locked us out of voice once before, which also required a reset. That was also with a phone change so maybe a security measure? Never thought about it happening with data.
So many hours wasted.
On calling, the PTEL CSR first reset the data, then helped with a new APN. Note that even with the correct settings in an existing APN and the data connection freshly reset, the phone (SGN3) refused to connect, even after a reset. Added APNs had to be deleted, then a new one created, which then connected immediately. (Pissed and happy at once.)
Thanks, @geesedude, for this info; wished I'd found it sooner. (Have to stop assuming that if it doesn't work, must be something I'VE done.)
Glad that the information helped you. Yeah, i mean... since we mess around with our phones, we always first assume it's something we did, which really can't be blamed for thinking that way. Like you, i searched the web for a solution and it was out of desperation that i called ptel, and the CSR happened to suggest it (they were out of ideas, too), and it happened to be the solution. Not sure why they have to do this in the first place, but i am guessing that there are stricter guidelines from TMobile for the MVNOs, and they have to do some things manually. At least now i know to contact them first before spending hours searching for something that may not exist!
So as the title states I have the virgin mobile a5_chl variant and after flashing cm12 (build 05052015) I can no longer (or at least hardly ever) gain LTE signal back, no matter what ROM im on. It comes across saying I have no service and no signal and I can't text or call when trying to use LTE.
I have done the following to try and fix:
1. flash apn fix (obviously)
2. restore stock backup
3. try a different rom
4. completely RUU back to stock.
I believe the issue lies somewhere within the HtcOMADM_SPCS.apk but I'm not 100% sure about that. According to any thing i've found the HtcOMADM_SPCS.apk is the "vDM client" that allows for profile updates (when i try to do a profile update it either says vDM client has stopped responding or the the profile update could not be completed). I've tried uninstalling and reinstalling the HtcOMADM_SPCS.apk but that only provided a fix once and when i rebooted my phone I lost signal again.
I'm pretty much at a loss as to what to do as virgin mobile gives me the usual run around that they are "having tower issues" so I'm hoping maybe someone on here can help out. If you need any further information please ask and I'll provide, I tried to be thorough when creating this thread. Thanks for any help.
BUMP / Can someone from VM USA upload a copy of the HtcOMAD_SPCS.apk it can be found in system/app/HtcOMAD_SPCS. It would be very much appreciated if you could
Same exact issue
tsmith1223 said:
BUMP / Can someone from VM USA upload a copy of the HtcOMAD_SPCS.apk it can be found in system/app/HtcOMAD_SPCS. It would be very much appreciated if you could
Click to expand...
Click to collapse
Really weird been using cm12 worked well. Tried carbon worked perfectly! I went to bed and woke up no signal no data no anything . tried everything you did.
EDIT: just realized 3g also dose not work! in serious need of help. USA Virgin mobile phone. Rooted S-off. Currently back on carbon backups/new roms do not work. i get no service can only use wifi.
:crying::crying::crying: