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What's up guys, i'm new here . Three days ago, HTC sent back my phone after a checkup for a vibration problem. They said that they did a software update (false, it was already 1.29.401.11) and sensors calibration. Yesterday, the phone stopped vibrating again. What should i do now? I think that is a software problem (stock rom, never rooted). I'm sorry for bad english . Thanks
TidyGnu said:
What's up guys, i'm new here . Three days ago, HTC sent back my phone after a checkup for a vibration problem. They said that they did a software update (false, it was already 1.29.401.11) and sensors calibration. Yesterday, the phone stopped vibrating again. What should i do now? I think that is a software problem (stock rom, never rooted). I'm sorry for bad english . Thanks
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Don't think you can do anything much other than give it back and ask for a replacement as it's the second time this has happened... Also, try doing a factory restore and see if it works.
Sent from my HTC One X using xda app-developers app
Asheel said:
Don't think you can do anything much other than give it back and ask for a replacement as it's the second time this has happened... Also, try doing a factory restore and see if it works.
Sent from my HTC One X using xda app-developers app
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I dit it, but this should be the third time that i send it to assistance. The first one was for a g sensor problem, resolved with a replacement of motherboard, but when i sent it the vibration worked perfectly, i suspect that they broken my phone.
TidyGnu said:
I dit it, but this should be the third time that i send it to assistance. The first one was for a g sensor problem, resolved with a replacement of motherboard, but when i sent it the vibration worked perfectly, i suspect that they broken my phone.
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Click to collapse
That's bad luck...I hope they are giving you a replacement instead of just fixing it...
Sent from my HTC One X using xda app-developers app
mine keeps vibrating every 30 min or so
i cant figure out what's causing it any suggestions what it would be ?
not a incoming email vibration notification , not a wi-fi drop out vibration notification.
TidyGnu said:
What's up guys, i'm new here . Three days ago, HTC sent back my phone after a checkup for a vibration problem. They said that they did a software update (false, it was already 1.29.401.11) and sensors calibration. Yesterday, the phone stopped vibrating again. What should i do now? I think that is a software problem (stock rom, never rooted). I'm sorry for bad english . Thanks
Click to expand...
Click to collapse
They actually scammed you by saying they updated it(when it was updated already like you say) You should go back, yell at them and take out some frustration if you wish =P
Don't root your phone to install another rom, try fixing it as is on stock rom.
I would try these:
1)Factory Reset
2)Update to latest FW
3)HTC Diagnostics Test (Has a vibration test)
4)Haptic Feedback On(To see if it vibrates on typing and tapping and such)
5)Phone Ringing with vibration
If any of the above work, then its definitely a software problem.
If they don't, either way you have to go back to HTC. Try getting a replacement. Say you're tired of coming back again and again to get your phone fixed, "Give me a replacement or My Money back"
I read another post a few weeks back where the user was experiencing these mechanical sounds on haptic feedback(I also have that problem) but his vibration stopped altogether. He got his HOX replaced.
Anyways Good Luck.
ICO187 said:
mine keeps vibrating every 30 min or so
i cant figure out what's causing it any suggestions what it would be ?
not a incoming email vibration notification , not a wi-fi drop out vibration notification.
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Click to collapse
I don't recommend hijacking the thread, create your own thread
Sorry I'm probably stepping on his thread too, but please point in any directtion before I have an inoperable phone and a hard time getting HTC to cover.
However, I an issue that will f-up this phone I'm afraid. I have on a daily basis what I would describe as an alarm of some sorts (can't duplicate) that runs about 15 seconds once to twice daily at full vibration. Not rooted and have reset 3 times.
If you've ever run a battery drain program with full vibration on. Not good for the phone. I'm at a loss in this one, really dreading tech support or my local store. Will run the HTC diags but any other ideas greatly appreciated
No receipt, no box and I traded for it on Craig'slist 2weeks ago..
Sent from my HTC One X using Tapatalk 2
My friend had the same problem with a HOX - it wouldn't vibrate at all. He tried doing a factory reset and playing with settings, but nothing worked, so he sent it back and got a replacement. I'm not sure you can do anything about it since it's likely a hardware problem.
Hey guys, I have had my HTC One X for two months. The screen sometimes jitters and parts of the system ui blend into each other. It happens at random times and only lasts for a second and sometimes the screen takes a long time to wake and only the capacitive lights turn on. It happens in both apps and on the home screen. This was happening on stock rom and my phone wasnt rooted. I also rooted it and flashed a custom rom and i still had the problem. I also updated the OTA to the latest release but that didnt solve the problem. Anyone have an idea on how this problem can be fixed? Thanks.
Here is a video of the problem:youtube.com/watch?v=xtAliiqhMNQ
mkko said:
Hey guys, I have had my HTC One X for two months. The screen sometimes jitters and parts of the system ui blend into each other. It happens at random times and only lasts for a second and sometimes the screen takes a long time to wake and only the capacitive lights turn on. It happens in both apps and on the home screen. This was happening on stock rom and my phone wasnt rooted. I also rooted it and flashed a custom rom and i still had the problem. I also updated the OTA to the latest release but that didnt solve the problem. Anyone have an idea on how this problem can be fixed? Thanks.
Here is a video of the problem:youtube.com/watch?v=xtAliiqhMNQ
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Click to collapse
I think this is hardware related...
send it to HTC
Fir3start3r said:
I think this is hardware related...
send it to HTC
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I don't think I can send it to HTC since i'm living in Lebanon. Do you think a local store could fix the problem or only HTC. Thanks.
mkko said:
I don't think I can send it to HTC since i'm living in Lebanon. Do you think a local store could fix the problem or only HTC. Thanks.
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I think only HTC but to be honest, I really don´t know it go to a local store and ask
Fir3start3r said:
I think only HTC but to be honest, I really don´t know it go to a local store and ask
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Click to collapse
OK Thanks!
mkko said:
OK Thanks!
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Click to collapse
No problem
I have the same problem, the problem is near usb connector mine must take it out from the battery door
Hello.
I found online an One X with broken camera for ~250 euros. The man that is selling the phone says the camera broke after the last OTA update. When he enters the camera application, the image starts having static and it crashes. He has to press the home button and then manually close the camera application. So, does this seems like a software problem or rather a hardware one?
Thanks,
reneftw
One chap had similar symptoms and ended up getting the phone repaired at a service center.
Sent from my One X
Any ideas on the cost of that?
sounds like a software bug to me if it happened straight after an update ...
u can tell him to try a factory reset or take to a service centre or tell him about xda or say nothing and get a bargain ... hehe
can not imagine that this is a hardware problem..maybe there´s simply went something wrong during the ota...but not sure...if it is like i think..this cant be fixed by a reset but with flashing a complete rom /ruu instead of the ota...mmmhhh..not easy...buy or not...
Alex-V said:
can not imagine that this is a hardware problem..maybe there´s simply went something wrong during the ota...but not sure...if it is like i think..this cant be fixed by a reset but with flashing a complete rom instead of an ruu...mmmhhh..not easy...buy or not...
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Click to collapse
just buy it, flash new rom = profit!
buy it, flash new rom, if works, good, if not, you have an HTC One X sightless. both situations are ok for 250€. lol
After upgrading from 4.0 to 4.1 I found that my phone won't switch on until I press the power button three times although sometimes it does switch on first go. Then, I installed the latest OTA patch to 4.1.1, software number 3.14.401.31 (international version) and found that accessing the camera from the lock screen, with security pattern enabled, is very slow. That is when you drag the camera to the unlock ring and release, the lock ring pauses for about 5 seconds before the camera starts up. This didn't happen before the last update.
So far I have taken the camera out of the unlock bar and rebooted the phone and turned off geo-tagging photos. None of these options helped.
If I turn off the pattern unlock then accessing the camera from the lock screen is normal so this appears to be something to do with accessing the camera with the pattern unlock enabled.
Hi,
I have encountered the same thing - seems like you're the only one who has reported it on these forums so far. I hadn't tried disabling the pattern unlock, thanks for the tip. I'll try this. But I'm quite unhappy about this new bug that just came out of nowhere with the 4.1 update, especially knowing that the camera quick start was one of the features HTC boasted about so much!
Yeah, not much on it at the moment but the upgrade is quite recent. Hopefully more people will find this thread and we can get some traction.
Same problem here, me and my wife. Wery annoing!
Sent from my HTC One X using xda app-developers app
I emailed HTC and they replied the next day which was good. They asked me to reset the camera app, reboot the phone and then factory reset the phone if the other things didn't work. It didn't fix it yet so I'll see what they come up with next.
exazonk said:
I emailed HTC and they replied the next day which was good. They asked me to reset the camera app, reboot the phone and then factory reset the phone if the other things didn't work. It didn't fix it yet so I'll see what they come up with next.
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Exazonk,
please let us know if it works!
Thanks!
:good:
Pietje_1985 said:
Exazonk,
please let us know if it works!
Thanks!
:good:
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Click to collapse
No factory resetting my phone didn't work. HTC rang me back and said that I need to return it to who I bought it from. In other words no fix and returning certainly won't prove anything. I think I'll just have to wait it out until it is fixed with another update ... hopefully.
Or maybe we should looking at getting an app that provides the same functionality?
Have te same bug guys :/
Sent from my HTC One X using xda premium
I tried the factory reset too, to no avail. Seems like disabling the phone lock is the only solution, but that's not really what I would call a satisfactory solution, since I'm using a VPN on my phone and that requires a lock + I just don't want to go lock-free.
We need this issue to be known to HTC and hopefully a fix will come.
Ps I don't think this problem was present in the JB update, but only came in the small FW update that followed.
Sent from my HTC One X using Tapatalk 2
benitorios said:
I tried the factory reset too, to no avail. Seems like disabling the phone lock is the only solution, but that's not really what I would call a satisfactory solution, since I'm using a VPN on my phone and that requires a lock + I just don't want to go lock-free.
We need this issue to be known to HTC and hopefully a fix will come.
Ps I don't think this problem was present in the JB update, but only came in the small FW update that followed.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Yeah it only came in the small update after the JB update. But another problem that I'm having is that to turn my phone on via the power button, sometimes I have to press the power button three times. It doesn't always happen, but sometimes after the phone has been off for a while, I hit it once and nothing, hit it again, nothing and then on the third press it comes on. I'm not sure if they are related to the "quick" camera launch problem.
One work around for this bug, if you use your camera a lot, is to leave your camera in standby mode. That is turn your phone off while the camera is active and then when you hit the power button it will go straight to camera. I don't use this myself as I have the lock pattern on to prevent my phone from turning on in my pocket which is common on HTC phones
HTC support are a waste of space
I have this issue too. HTC told me to factory reset it, then when that didn't work they told me to return it to the store to be sent away for repair. They really don't have a clue at HTC support.
The phone was returned to Vodafone yesterday and the repair centre said "no fault found" What are they on!!! The Vodafone store confirmed the issue was still there.
I now have the phone back with no resolution.
Going to call Consumer and get some advice.
I have this problem too, quite annoying.
Sent from my HTC One X
Ok, they fixed this bug with the latest 30MB update that I got this morning.
exazonk said:
Ok, they fixed this bug with the latest 30MB update that I got this morning.
Click to expand...
Click to collapse
:good: Great news!
May I ask where you're based? I've got a UK CID and haven't seen this update yet. Did you do anything special or did it just come as OTA?
Thanks!
benitorios said:
:good: Great news!
May I ask where you're based? I've got a UK CID and haven't seen this update yet. Did you do anything special or did it just come as OTA?
Thanks!
Click to expand...
Click to collapse
I'm in Brisbane, Australia and ordered my phone through kogan.com.au. It popped up as an OTA on my phone.
Thanks. Looks like that 3.18 OTA is seeding at the moment, shouldn't be long before I get it. Fingers crossed....
Sent from my HTC One X using Tapatalk 2
after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys
i noticed the same thing...i had to reboot the phone few times...
Same issue here!
You can wait till christmas, but nothing works to get your keyboard back..except booting..
Yes same issue here. I've mentioned it not long after the Developer Edition received the OTA.
It's not even something that we can recreate, it's just completely random. It stays that way until a reboot and then it's fine again. Very irritating.
try to clear data in app settings, that work for me :/ 4 days no problems
vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
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Click to collapse
do other keyboards work?
vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
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Click to collapse
not an expert here; can you explain how/where/what?
Donky1973 said:
not an expert here; can you explain how/where/what?
Click to expand...
Click to collapse
go to ;
settings-apps-all-htc sense input- clear data
mxisme said:
do other keyboards work?
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Click to collapse
They've never worked for me... unfortunately.
vahica said:
go to ;
settings-apps-all-htc sense input- clear data
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Click to collapse
ah...the sense-input thing...makes sense...thanx!
No problems here.
Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..
Donky1973 said:
Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..
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Click to collapse
Hello, the same problem with the keyboard .On any firmware, I have 6 different firmware problem persists.
p . s . TEL Verizon
Still having this damn problem.. Anyone know if it's isolated to Verizon phones? I'm on Verizon 5.0.1 stock, both the HTC and Google keyboard do it. Completely random, about once every day to 2-3 days. So annoying.
I'm having trouble with my HTC one M8
vahica said:
after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys
Click to expand...
Click to collapse
I had a problem with the keyboard lagging which got worse after the lollipop update, I was considering a warranty claim or rooting the phone and then the microphone packed in and the decision was made, I called the network who advised me to send it to HTC for repair which I did, it also had a few sync problems too, I asked the technical support guy about this problem and he said it would have to be reflashed, I sent it to them and they did the work, replacement microphones, replacement receiver, replacement lower board, replacement rubber something or other which I was told is something under the screen, replacement camera and a few others and of course it was flashed, I got it back after 8 days expecting my otherwise brilliant phone to be as it should be as I have come to expect from HTC, I switched it on and did the initial stages of making it work, I let it restore the last backup I made (off the phone with faults) which reported had failed but it started to restore the backed up apps, settings and my contacts, everything restored to how I had it before minus a couple of apps and a few notification settings, I have been using it for 2 days now however the keyboard has not been fixed by flashing it, unless the errors could have been brought in by the restoration? I have experienced the screen freeze and start jumping, jumping to the all open apps page, keyboard lag, keyboard is inaccurate, I went into the EE shop and they said that it should go back to HTC again, I haven't tried to hard reset it and go back to the factory settings and not restore the backup image this time, I've never had any problems with the 3 HTC phones I've owned, it is a good phone otherwise
Damn, I just went back to Dev Edition and sure enough it happened to me. Has this ever been fixed? This is way too annoying for me.
Possible Fix
For what it's worth, I went into App Manager to clear the Sense Input data as suggested by a previous poster (thank you) but did not have a 'Clear Data' button. There was a 'Settings' button though where I was able to turn off HTC Sense Input, after which my Swype keyboard immediately started working again. First time I've been able to resolve this SUPER annoying issue without rebooting the phone. Time will tell if it's a real fix; I'll update this post if not.
Phone is a brand new M8, still on stock 5.0.1