Related
ok....i had the 6.5 update that was accidently leaked out on my phone. things i experienced with it.
battery life was short
keyboard pops up when new txt is rcvd - very annoying
constant erros about data connection
backlight stays on for a long time when phone is not used
very bad lag
so...tmobile finally put the actual release out on their site about the update. i installed that yesterday. phone seems fine and not doing any of the above.
but i noticed that i am unable to get certain apps that i use to have on there to work. it would look like it is starting up but then it doesn't.
i really want to use these apps on my phone. does anyone know why i am unable to?
xda wifi connection app
wm longlife app
thanks in advance!
knote said:
ok....i had the 6.5 update that was accidently leaked out on my phone. things i experienced with it.
battery life was short
keyboard pops up when new txt is rcvd - very annoying
constant erros about data connection
backlight stays on for a long time when phone is not used
very bad lag
so...tmobile finally put the actual release out on their site about the update. i installed that yesterday. phone seems fine and not doing any of the above.
but i noticed that i am unable to get certain apps that i use to have on there to work. it would look like it is starting up but then it doesn't.
i really want to use these apps on my phone. does anyone know why i am unable to?
xda wifi connection app
wm longlife app
thanks in advance!
Click to expand...
Click to collapse
any help? ..........................
Last I saw the T-Mobile update was exactly the same as the leaked one... So the problems you are experiencing are odd???? I still have the leaked Rom and it works fine without the issues you describe. The Only time my battery life is shortened is when using the internet features and/or leave the screen on... for example I left wifi sharing on the other day... I was at 50% 2 hours later... so I turned it off, 10 hours later I was at 30% not too bad!
Labarum said:
Last I saw the T-Mobile update was exactly the same as the leaked one... So the problems you are experiencing are odd???? I still have the leaked Rom and it works fine without the issues you describe. The Only time my battery life is shortened is when using the internet features and/or leave the screen on... for example I left wifi sharing on the other day... I was at 50% 2 hours later... so I turned it off, 10 hours later I was at 30% not too bad!
Click to expand...
Click to collapse
Yes I believe it's been confirmed that the "leaked" T-mo upgrade ROM was bit-for-bit identical to the final (official) release, verified by matching checksums.
However, when the upgrade was first making the rounds here, there were numerous reports of odd issues that would pop up for people after the initial flashing of the ROM...and the solution was just to re-flash it again. Amazingly, doing a 2nd flash of the same ROM seemed to clear up quite a few of the oddball problems that people were seeing.
I'm afraid though I don't have any idea why those last 2 apps aren't working for you following the upgrade...?
Woah, warning about WMLongLife...
It F*CKED up my 3G connection bad. It wouldn't automatically switch to 3G when I was coming into a 3G area from a GPRS/EDGE area and it was almost impossible to get the original setting back. I'd stay far away from that app if I was you.
The other app, I'm not familiar with. Where is the original post of that?
edit: can't post links, too much noob.
go to google code, search for -- Issue 38563: Upgrade to 4.1.2 broke tethering --
My tethering appears to have gone to crap since 4.1.2
There are quite a few variables so I'm not sure where the problem is, on top of that the issue is not 100% consistent.
It appears that when I am not tethered I get a decent ping on my phone (150ms, 95%)
Shortly after initiating a tether my connection goes straight to hell (300-3000ms 50%)
My laptop is often even worse than my phone.
This is usually with a full 5 bars of 'H'.
I'm gathering the ping stats from my phone with terminal emulator.
I'm using a MacBook Air.
I will try to reproduce the issue with my nexus 7 when I have some spare time.
Anyone else experiencing something similiar?
luck02 said:
edit: can't post links, too much noob.
go to google code, search for -- Issue 38563: Upgrade to 4.1.2 broke tethering --
My tethering appears to have gone to crap since 4.1.2
There are quite a few variables so I'm not sure where the problem is, on top of that the issue is not 100% consistent.
It appears that when I am not tethered I get a decent ping on my phone (150ms, 95%)
Shortly after initiating a tether my connection goes straight to hell (300-3000ms 50%)
My laptop is often even worse than my phone.
This is usually with a full 5 bars of 'H'.
I'm gathering the ping stats from my phone with terminal emulator.
I'm using a MacBook Air.
I will try to reproduce the issue with my nexus 7 when I have some spare time.
Anyone else experiencing something similiar?
Click to expand...
Click to collapse
http://code.google.com/p/android/issues/detail?id=38563
I, like many others have had this problem since 4.1.2, rolled back to 4.1.1 and WiFi tethering worked again. Back to 4.1.2, stopped working again. Installed 4.2 on Gnex yesterday hoping for fix but still no good.
As 4.1.2 is "old hat" now I have started new issue at Google for 4.2 here
code.google.com/p/android/issues/detail?id=39618
Please anybody with same problem go there and add to report.
DO NOT turn it into a *****ing thread like so many here on xda.!!! The item to which luck02 referred for 4.1.2 at code.google.com is just full of twats ranting about their phone suppliers charges for data and crap like that.
code.google.com is to report faults and bugs and by everybody contributing pertinent information maybe Google will look for a fix. Trolling and whinging does nothing but obscure the facts...... please respect this. Just tell them model number, build and describe fault - thanks
Well there is definitely some ranting and twats involved but to my mind that's just part and parcel of being on the internet. Ignore and contribute as you can. Has anyone tried the CM build on the GNEX? Also, has anyone confirmed / denied whether third party wifi tether applications resolve the issue (requires root)?
Actually even more importantly, has anyone isolated where the breakage is actually occurring? I'm assuming it's something in the drivers / networking layer that is screwing up the routing between incoming data and the wifi layer...
I will probably downgrade if nothing else works.
So I got frustrated and rooted / installed clockwork recovery.
Moved to CM 10 and still have the same issue. I'm thinking it's actually a carrier issue for me at this point.
My carrier term expires in January and I'll probably go to a different carrier then.
Will follow up with more information as I have it, I may roll back to an older version of CM to confirm the problem is still occurring.
luck02 said:
So I got frustrated and rooted / installed clockwork recovery.
Moved to CM 10 and still have the same issue. I'm thinking it's actually a carrier issue for me at this point.
My carrier term expires in January and I'll probably go to a different carrier then.
Will follow up with more information as I have it, I may roll back to an older version of CM to confirm the problem is still occurring.
Click to expand...
Click to collapse
Definitely not carrier for me, proved by numerous attempts and firmware this weekend. Gnex running 4.1.1 everything works perfectly. Let phone do ota to 4.1.2, broke WiFi tethering and Bluetooth to vehicle completely. Reinstalled 4.1.1 thro Odin and re-partitioned at same time so completely clean install, WiFi tethering and Bluetooth worked perfectly. Continued on complete wipe track by then installing 4.1.2 thro Odin with re-partition (thus removing possibility that incremental upgrade to 4.1.2 was to blame) still no WiFi tethering or Bluetooth.
Did same for 4.2 using Odin still didn't work. Returned to 4.1.1 using Odin, everything worked.
Even made my own Odin package using radio from 4.1.1 (even tho supposedly same as 4.1.2) system and other files from 4.2 - same result, nothing worked.
To eliminate doubt used same sim card in two HTC phones running 4.0.4, both showed correct working and tethering and Bluetooth. Conclusion, not carrier/ supplier related, but surely random hardware/ firmware incompatibility on some examples of Gnex for unfortunate souls such as us
Tried two WiFi tethering apps with exact same result... shows tether as working, greyed out WiFi icon on tab and no go on laptop or desktop....I have spent hours on this to no avail
Have you tried any network diagnostics while not tethered?
I may be getting carrier and 4.1.2 issues. I was running some ping tests while not tethered yesterday. Full 5 bars of 'H+' running CM10 and I was getting horrible signal. More than 50% dropped packets and long ping times.
I'll roll back to an older CM sometime soon and see if there's a difference over the next couple of days.
Thank you,
stinky73 said:
Definitely not carrier for me, proved by numerous attempts and firmware this weekend. Gnex running 4.1.1 everything works perfectly. Let phone do ota to 4.1.2, broke WiFi tethering and Bluetooth to vehicle completely. Reinstalled 4.1.1 thro Odin and re-partitioned at same time so completely clean install, WiFi tethering and Bluetooth worked perfectly. Continued on complete wipe track by then installing 4.1.2 thro Odin with re-partition (thus removing possibility that incremental upgrade to 4.1.2 was to blame) still no WiFi tethering or Bluetooth.
Did same for 4.2 using Odin still didn't work. Returned to 4.1.1 using Odin, everything worked.
To eliminate doubt used same sim card in two HTC phones running 4.0.4, both showed correct working and tethering and Bluetooth. Conclusion, not carrier/ supplier related, but surely random hardware/ firmware incompatibility on some examples of Gnex for unfortunate souls such as us
Click to expand...
Click to collapse
I'm Noob, I got problem same error on 4.2 and 4.2.1, this issue over half a month.
I have google some website, found have several people like us have this issue and still no idea to fix it...
Mostly couldn't connect to laptop or Mac Book. For me is PlayStation Vita (firmware 2.0 Wifi only)
My PS Vita could deal with my galaxy Nexus on 4.1.2 , but 4.2 is could reach Internet correctly.
I have tried several Wi-Fi Device to connect my Galaxy Nexus,
My PC , My PS3, My PSP, My Uncle Galaxy Nexus 4.1.1 (Samsung image) are working fine.
Only my PS Vita couldn't...
But base on others, have same issue on other device, so I did think this issue may cause by 4.2.
Base on this issue, I have try "wifi-tether" , whatever this download on Google play! or "3.3 pre-2" on their website.
I have it running on Factory 4.2 , 4.2.1 Rooted + Super user, this couldn't work correctly.
Running on KALO 2.0 ROM, this have error on "Clamping MMS"....
No Luck for me.
My GNexus is only one device at the moment, which could let my PS Vita online... I have some PS Vita game need running online.
This force me stay on 4.1.2 and try disable System update notification next minute, for several weeks or month until the solution come...
Or... Anyone could build a patch which could let 4.2 using 4.1.2 Wi-Fi tethering engine?
so, I've read around here on the XDA forum about problems with wifi connectivity where we have full bars for wifi but they are gray and you are not getting out. many describe my situation but I've not seen any real solutions...
my problem is that I can connect to my wifi router without issue but then a random amount of time later, sometimes fairly quickly and sometimes it's hours later, I will pick up the phone and see full bars but they are gray and I'm not getting out. I can try opening a terminal window and pinging the gateway/dns servers and can't even reach the gateway.
things I have tried:
- turned off MAC filtering on the wifi AP
- switched from a 5 GHZ wifi on the AP to 2.4 GHZ net on the AP and vice versa
- manually set the phone wifi preference to one or the other (5 or 2.4)
- battery pull on the phone
- delete network settings for my AP and reconfigure
I have not yet tried a static IP config on the phone but I can easily try that... {edited to add} well, I tried static config and that didn't help at all...
one other tidbit of info, I have a work Blackberry with wifi and it never loses wifi connectivity so this is a problem unique to my Nexus.
I'm running Cyanogen 10.0.0-toro and no, I haven't tried a full wipe and reload yet.
thoughts or suggestions?
I'm not trying to threadjack here, but I just wanted to share my experiences.
I've been have the exact same thing happen to my phone (Nexus maguro). I've tried every JB rom I could find, several different kernels and my wifi eventually always goes grey on me. All network activities stop. I'm back on stock everything right now and it still happens.
It happens on my home wifi as well as work wifi.
I'm about to puttstock ICS on my phone and try that out for a couple days.
Anyway, good luck with your problems, i'm going to follow this thread in hopes you'll get a solution that may help me.
If I do figure anything out i'll post back.
jrmacarthur said:
I'm not trying to threadjack here, but I just wanted to share my experiences.
I've been have the exact same thing happen to my phone (Nexus maguro). I've tried every JB rom I could find, several different kernels and my wifi eventually always goes grey on me. All network activities stop. I'm back on stock everything right now and it still happens.
It happens on my home wifi as well as work wifi.
I'm about to puttstock ICS on my phone and try that out for a couple days.
Anyway, good luck with your problems, i'm going to follow this thread in hopes you'll get a solution that may help me.
If I do figure anything out i'll post back.
Click to expand...
Click to collapse
seems that this is a topic that has been posted on a bit over time with no real single culprit or fix. I'll post back if I figure anything out... I know in the Cyanogen thread, I saw info that stated that the MAC address of the phone was changing and I'm going to try and determine if that is happening to mine.
I have the same issue. Sometimes even when i pick up the phone, if i look fast enough i see that the Wi-Fi bars weren't even there! Thats only 1 out of 5 times though. The other time its usually just grey bars. Sometimes it actually will click back and they'll flash to blue and grey 2-3 times and then go solid blue. Then sometimes like you, they'll stay grey. I've tried everything too...reverting to stock, Different kernels, ROMs, routers, static IP, 2.4 or 5ghz, full auto mode. The only fix that makes it a little more reliable, is using Wi-Fi PM Fast. But even that, is not reliable. I'd say its about 50% reliable then, for a huge sacrfice in battery life. For me i've noticed this started to happen with 4.2. Before that i never had a problem. All other devices though no problem. My Nexus 7 is just fine. But the galaxy nexus, no matter what router or where i am, the Wi-Fi is totally unreliable. For me, it happens within 2 minutes that it will disconnect most times. Then 1 in 10 times it'll be fine for 10 hours.
In all honesty, i've given up. Just come to deal with it. Use mobile networks when i'm not needing to download. I can download files and stream music just fine too. If there is traffic going through, it never disconnects. But when its just sitting there without traffic, it disconnects, or, loses connection to google servers i should say.
well that's not good to hear...
I installed stock 4.0.4 a couple days ago and have not had my wifi go grey on me yet.
Sent from my Galaxy Nexus using Tapatalk 2
jrmacarthur said:
I installed stock 4.0.4 a couple days ago and have not had my wifi go grey on me yet.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
yeah, I love Cyanogen so not willing to go back to stock... waiting for them to finish 10.1 and I guess I'll see how it behaves then.
Hi all,
Just to say that I have the same problem. I have been upgraded from ICS to 4.2 and nothing had happened but I had to downgrade to 4.1.1 (AOKP Build 4) due to other issues and after that I started notice the WiFi problem.
At first I thought it was when the screen went off, but I has happened with screen on too. I have to turn WiFi off and the back on to connect properly again, very annoying.
As I said I started noticing this after I downgraded, but then again, I had used AOKP 4.1.1 before without this issue. I think that it is time to change my phone :/
tgeery said:
so, I've read around here on the XDA forum about problems with wifi connectivity where we have full bars for wifi but they are gray and you are not getting out. many describe my situation but I've not seen any real solutions...
my problem is that I can connect to my wifi router without issue but then a random amount of time later, sometimes fairly quickly and sometimes it's hours later, I will pick up the phone and see full bars but they are gray and I'm not getting out. I can try opening a terminal window and pinging the gateway/dns servers and can't even reach the gateway.
things I have tried:
- turned off MAC filtering on the wifi AP
- switched from a 5 GHZ wifi on the AP to 2.4 GHZ net on the AP and vice versa
- manually set the phone wifi preference to one or the other (5 or 2.4)
- battery pull on the phone
- delete network settings for my AP and reconfigure
I have not yet tried a static IP config on the phone but I can easily try that... {edited to add} well, I tried static config and that didn't help at all...
one other tidbit of info, I have a work Blackberry with wifi and it never loses wifi connectivity so this is a problem unique to my Nexus.
I'm running Cyanogen 10.0.0-toro and no, I haven't tried a full wipe and reload yet.
thoughts or suggestions?
Click to expand...
Click to collapse
I'm on Muzzy 4.2.2 and I'm currently having the same problem. It's not a new problem since I remember having it months ago (disabled my phone's WiFi because I kept missing emails and other notifications - grew tired of dealing with it). I thought it was my router, so I swapped it with a newer one recently, but it carried forward (old router was TRENDnet Draft N and the new one is ASUS RT-N66U).
I would like to know how to properly troubleshoot this problem.
I'm glad I didnt have to create a thread for this. I have been facing this problem quite a lot. I can confirm that WiFi works absolutely fine until 4.1.2, whether it is stock or CM10 (I havent tried the other ROMs yet). I have faced this problem only from 4.2. It still exists on 4.2.2. Happens on all the ROMs I have tried till now including CM10.1 nightly as well as the stock factory image.
When the phone is sleeping, it seems to lose WiFi connectivity and when woken up, the WiFi bars is grey though it is full. If I am very lucky, it will turn blue automatically. Most of the times, I have to switch WiFi off and back on for it to connect properly.
Anyone knows the root cause for this? In case this has been discussed in any other thread?
subhramani said:
I'm glad I didnt have to create a thread for this. I have been facing this problem quite a lot. I can confirm that WiFi works absolutely fine until 4.1.2, whether it is stock or CM10 (I havent tried the other ROMs yet). I have faced this problem only from 4.2. It still exists on 4.2.2. Happens on all the ROMs I have tried till now including CM10.1 nightly as well as the stock factory image.
When the phone is sleeping, it seems to lose WiFi connectivity and when woken up, the WiFi bars is grey though it is full. If I am very lucky, it will turn blue automatically. Most of the times, I have to switch WiFi off and back on for it to connect properly.
Anyone knows the root cause for this? In case this has been discussed in any other thread?
Click to expand...
Click to collapse
have you posted this information over in any of the threads where the developers are working such as Cyanogen in an effort to bring this issue to the forefront for more visibility?
I have had those wifi problems with every android version and rom I had on my GNex as far as I can remember.
Sometimes it will be able to reconnect but sometimes I have to disable and re-enable wifi to get it back.
I too thought that it might have been my crappy router as I have had multiple problems with it over the years (some Linksys router).
This is really annoying because it won't receive any e-mails until I randomly decide to have a look at my phone. :/
Fabur87 said:
I have had those wifi problems with every android version and rom I had on my GNex as far as I can remember.
Sometimes it will be able to reconnect but sometimes I have to disable and re-enable wifi to get it back.
I too thought that it might have been my crappy router as I have had multiple problems with it over the years (some Linksys router).
This is really annoying because it won't receive any e-mails until I randomly decide to have a look at my phone. :/
Click to expand...
Click to collapse
trust me, I understand your frustration... some days, I can go almost all day without loosing wifi data throughput and other days it won't last 10 minutes without going to gray bars.
unfortunately, no one is sharing any fixes which tells me that no one has a good handle on the problem.
Same issue for me on stock Android 4.2.2. Leave WiFi on overnight and when I wake up its connected to WiFi but gray bars...
Sent from my Galaxy Nexus using xda premium
The update to 4.2.2 drivers have fixed all WiFi issues for me. For the first time since 4.1 I can now use WiFi optimization now. And WiFi is fully reliable.
tgeery said:
so, I've read around here on the XDA forum about problems with wifi connectivity where we have full bars for wifi but they are gray and you are not getting out. many describe my situation but I've not seen any real solutions...
my problem is that I can connect to my wifi router without issue but then a random amount of time later, sometimes fairly quickly and sometimes it's hours later, I will pick up the phone and see full bars but they are gray and I'm not getting out. I can try opening a terminal window and pinging the gateway/dns servers and can't even reach the gateway.
things I have tried:
- turned off MAC filtering on the wifi AP
- switched from a 5 GHZ wifi on the AP to 2.4 GHZ net on the AP and vice versa
- manually set the phone wifi preference to one or the other (5 or 2.4)
- battery pull on the phone
- delete network settings for my AP and reconfigure
I have not yet tried a static IP config on the phone but I can easily try that... {edited to add} well, I tried static config and that didn't help at all...
one other tidbit of info, I have a work Blackberry with wifi and it never loses wifi connectivity so this is a problem unique to my Nexus.
I'm running Cyanogen 10.0.0-toro and no, I haven't tried a full wipe and reload yet.
thoughts or suggestions?
Click to expand...
Click to collapse
same thing happened to me on toroplus sourcery 5.1, after trying everything i could think of and talking to one of the devs, i finally did a fresh download of rom and gapps. wiped cache,wiped dalvik, factory reset, wipe system, deleted android folder off of storage then installed the fresh download of rom and gapps and its been working great for me since. hope this helps.
M3drvr said:
The update to 4.2.2 drivers have fixed all WiFi issues for me. For the first time since 4.1 I can now use WiFi optimization now. And WiFi is fully reliable.
Click to expand...
Click to collapse
Can you elaborate on this? I've flashed 5 different modems and still get this problem... it happens to my cell service bars, as well. Would love to know what the cause is.
aqcon said:
Can you elaborate on this? I've flashed 5 different modems and still get this problem... it happens to my cell service bars, as well. Would love to know what the cause is.
Click to expand...
Click to collapse
i just know ever since moving to a 4.2.2 kernel that has the 4.2.2 drivers my wifi has been stable. I know there was a post in the anarkia thread with the ak kernel that had the drivers. but i believe most any 4.2.2 kernel would have them implemented. i do have the newest bootloader and radio too. but i know as soon add i got the 4.2.2 drivers all issues were resolved wifi wise. of course i think if you have a 4.2.2 kennel you'll have them.
M3drvr said:
The update to 4.2.2 drivers have fixed all WiFi issues for me. For the first time since 4.1 I can now use WiFi optimization now. And WiFi is fully reliable.
Click to expand...
Click to collapse
I'm looking forward to that update - I've been watching the Cyanogen threads for when I think the 10.1 has matured enough to become my daily driver... good to know you've had positive results!
Temporary solution
me facing same issues , Solution would be to use an app called wifi fixer by zanish-g1 from the play store ...
it worked for me !! :good:
Hopefully someone here can advise me on this issue I have been getting with my Nexus 5x and using chrome but issue also happens in youtube. Note I have not setup my phone with a SIM yet, just been testing out the phone features and Android 6.0
When connected to my home networtk chrome and youtube work fine but every now and then the web page loading seems to stall in chrome, and then i watch the wifi signal disconnect and then reconnect and then the web page will load, but before it does i get the error message
dns_probe_finished_no_internet and sometimes its ERR name not resolved or ERR_NETWORK_CHANGED or similar inside chrome.
it seems to recover after about 30secs and then i have full wifi again. it just keeps happening This seems to be random at the moment but is consistent. My home network is pretty solid and all my other devices work fine and do not exhibit this issue, my wifi is solid.
I have done all the usual forget network, wipe system cache and static IP etc. nothing makes a difference. can anyone shed some light what might be causing this?
thanks
Did you manage to solve the problem? I got my phone last week and I am having the exact same problem.
I should mention that I am on stock unrooted and using At&t network. I checked the wifi connection from my older phone lg optimus g and it seems to be fine. It keeps on disconnecting and reconnecting on my 5x though and I think that is draining the battery faster than anything else. My top two battery uses are android system and android os rather than sceeen.
Do you think it is a hardware problem?
friendlyguy55 said:
Did you manage to solve the problem? I got my phone last week and I am having the exact same problem.
I should mention that I am on stock unrooted and using At&t network. I checked the wifi connection from my older phone lg optimus g and it seems to be fine. It keeps on disconnecting and reconnecting on my 5x though and I think that is draining the battery faster than anything else. My top two battery uses are android system and android os rather than sceeen.
Do you think it is a hardware problem?
Click to expand...
Click to collapse
Have the same problem with mine after one week's use. Was fine until this morning.
On hold with warranty service now and will be getting a replacement.
Don't wait, use the warranty.
---------- Post added at 10:25 AM ---------- Previous post was at 10:23 AM ----------
My problem was more global than just while using Chrome. Don't know if that matters....
ChauncyG said:
Have the same problem with mine after one week's use. Was fine until this morning.
On hold with warranty service now and will be getting a replacement.
Don't wait, use the warranty.
---------- Post added at 10:25 AM ---------- Previous post was at 10:23 AM ----------
My problem was more global than just while using Chrome. Don't know if that matters....
Click to expand...
Click to collapse
Any luck getting rid of the problem? I even factory reset my phone but the problem is still there. My problem is also global, not just in chrome. I think that there is a problem with the wifi of the phone. I do not want to root and install a new kernel as of yet. Just want to stay on the stock rom.
What did the warranty service say? Is this a common problem with the 5x? I would rather not RMA if the problem can be solved by some other means. I put on the screen protector so well. Don't want to do it all over again lol.
Also, is Android OS on the top of the list in battery drain? It is for me and I think the wifi connecting and disconnecting prevents the phone from sleeping.
friendlyguy55 said:
Any luck getting rid of the problem? I even factory reset my phone but the problem is still there. My problem is also global, not just in chrome. I think that there is a problem with the wifi of the phone. I do not want to root and install a new kernel as of yet. Just want to stay on the stock rom.
What did the warranty service say? Is this a common problem with the 5x? I would rather not RMA if the problem can be solved by some other means. I put on the screen protector so well. Don't want to do it all over again lol.
Also, is Android OS on the top of the list in battery drain? It is for me and I think the wifi connecting and disconnecting prevents the phone from sleeping.
Click to expand...
Click to collapse
<----------------->
Tried everything, reset network connections and then tried a complete reset and attempted new setup but the wifi was too flaky to complete the setup. Since the problem happened while I was using the phone I was not able to observe the effect on battery life. I would imagine it would take a big hit trying to connect and failing continuously.
Did this before calling Google so I wouldn't have to do this while on the phone. Warranty Service did not mention any ongoing problem with the wifi.
Am setting up the replacement currently. I'll save rooting, etc. until I've used the phone for a good while.
Bite the bullet and send it back. It's not going to heal itself.
ChauncyG said:
<----------------->
Tried everything, reset network connections and then tried a complete reset and attempted new setup but the wifi was too flaky to complete the setup. Since the problem happened while I was using the phone I was not able to observe the effect on battery life. I would imagine it would take a big hit trying to connect and failing continuously.
Did this before calling Google so I wouldn't have to do this while on the phone. Warranty Service did not mention any ongoing problem with the wifi.
Am setting up the replacement currently. I'll save rooting, etc. until I've used the phone for a good while.
Bite the bullet and send it back. It's not going to heal itself.
Click to expand...
Click to collapse
Hi guys,
Just updated to 6.0.1 OTA and yes the problem remains and seems even worse now. Can I ask how you go about the warranty? Is there a number to call google directly?
855.836.3987
ChauncyG said:
855.836.3987
Click to expand...
Click to collapse
oops sorry I should have said im in the UK, dont worry il find it. Can I ask is your replacement phone working correctly now, no wifi drop outs as before? if so what version of marshmallow are you on?
I've only been using it about 8 hours but no problems so far. The phone updated to 6.0.1 during the initial setup.
You can find the phone # for the UK by using a 'Contact Us' link in the Devices Store on Google Play.
ok so I seem to have fixed this issue been having and it turns out the phone itself is fine. The issue was with 2.4Ghz wifi networks. There are quite a few in my local area and there is probably a lot of cross talk on channels. So i setup a 5GHz network and my n5x seems rock solid since ive connected to that. no one single drop out all day! speeds are also much faster im getting 150MB download speed on wifi lol...
i changed nothing else on my phone just for the record. hope this maybe also helps someone else
KTroopA said:
ok so I seem to have fixed this issue been having and it turns out the phone itself is fine. The issue was with 2.4Ghz wifi networks. There are quite a few in my local area and there is probably a lot of cross talk on channels. So i setup a 5GHz network and my n5x seems rock solid since ive connected to that. no one single drop out all day! speeds are also much faster im getting 150MB download speed on wifi lol...
i changed nothing else on my phone just for the record. hope this maybe also helps someone else
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I think I have an issue with the college wifi as well. I asked my friends who are using the same wifi network and their phones also do not seem to remain connected. I thought that it was an issue with my phone but I guess it is not.
To test that, I connected my phone to my college wifi all night and when I woke up in the morning, more than 20% battery had been used probably because of disconnecting and reconnecting continuously. The next night, I connected to some other wifi and there was less than 3 or 4% drop in battery overnight.
I hope they upgrade the college wifi as the battery drain is very annoying.
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Hey guys. I'm having a very weird WiFi issue on my A520F.
Today the WiFi froze. It wouldn't turn off when I switched it off. After I while it turned off but took ages to turn it on again.
I factory reseted the device because I thought it was a software issue. It didn't work - after the first boot it was the same.
After a while after this, the WiFi started working again, but only for a period of time, then it would just freeze again for apparently no reason. Switching it off and on solves the issue for a while, then it freezes again saying that my WiFi is limited.
I can't take any logs since I'm not rooted (and don't have a PC to use ADB), and this is really scaring me since it happened out of nowhere. An hour before this started happening WiFi was working just fine.
I haven't installed anything unusual today, just connected for the first time on a new, but trusted, WiFi.
I've also reseted my WiFi router to its factory settings, thinking that it could be the issue, but the problem persisted. My Chromecast works just fine on the very same network.
Did this happened to anyone before? I've tried to root my phone a while back and, since it didn't worked out, I gave up and flashed the latest firmware from my country. This phone originally came with German firmware in it and I flashed it to a Brazilian one, which is the one I'm using and had no issues so far.
Can this be a hardware issue?
Thanks in advance!
So I guess I'll end up solving this on the weirdest way I can imagine.
After I posted I logged into my modem's settings and took a log at its logs. Seems that the moment this issue started to happen was near the time that the DNS server my modem was using started to fail.
I never thought that such a simple thing could mess this things like this. I mean, the DNS server is essential, but how that could freeze my phone's WiFi? Either way, I changed the DNS to Google's DNS and since then I haven't had any freeze or disconnetion. I'll test a bit more to see if the problem is gone.
Well, I do believe that I found the root of the problem.
As some of you may know, modems tend to stay on for a very long period of time (no one wants to lose internet connection, so we rarely reboot then), and for reasons I don't know (and as a tech support guy I've seen this happen A LOT) they freeze sometimes and only work again after being completely turned off and on.
Since the issue started again when I was messing with the modem settings (trying to change the DNS again to see if the problem would return), I decided to give my modem a few minutes of rest.
After that, I've powered it on again and went through the initial setup (my ISP provides an simple wizard when you first connect to the WiFi) and up until now I'm not having issues.
I'll wait a few more hours to report again, but so far so good.
So it seems that giving those things a few minutes rest every month or so isn't a bad thing at all.