[Q] Non-working, rooted and still under warrenty. Nothing I can do? - Samsung Galaxy Nexus

I've got a dilemma. My rooted Verizon GNex just stopped working today. Yesterday, it was working fine. I plugged it up at night before bed and about an hour ago, I grab it off the charge. Nothing happened when I hit the power button which was strange because I never turn it off and I didn't let the battery die. I pressed and held and "Google" and the little lock on the bottom came up so I set the phone down while it powered on. 5 minutes later, it's still in that state, then a few seconds later, the screen goes black and nothing happened. I took the battery out and put it back in twice and nothing happens. I can't remember downloading any apps other than Zagat and a guide for Ingress in the last few days. A PDF online or two. What do I do with a rooted phone that's still under warranty (just barely so time is a factor)? Can they really check if the phone won't even turn on?

My old roommate sent her unlocked/rooted Gnex back to VZW when her charging port stopped working. They never charged her for it or anything, but it did say something like "you would be responsible to pay $X if rooted blah blah.." Either they are bluffing or she slipped in.
Did you try clearing data, factory reset?

How can I do a factor reset if it won't turn on? All I know is pulling the battery or holding the power and volume buttons at once.
Sent from my Nexus 7 using xda app-developers app

WiredPirate said:
My old roommate sent her unlocked/rooted Gnex back to VZW when her charging port stopped working. They never charged her for it or anything, but it did say something like "you would be responsible to pay $X if rooted blah blah.." Either they are bluffing or she slipped in.
Did you try clearing data, factory reset?
Click to expand...
Click to collapse
I don't think a factory reset wipes root.
If you hold volume (-) and power from a powered off state can you boot to fastboot mode and is it still recognized by your PC?
Sent from my Galaxy Nexus using xda app-developers app

RoyJ said:
I don't think a factory reset wipes root.
If you hold volume (-) and power can you boot to fastboot mode and is it still recognized by your PC?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Unless it's different on the VZW than a GSM phone you need to hold volume up & volume down + power to get to the bootloader (fastboot mode)

LaWolfe said:
How can I do a factor reset if it won't turn on? All I know is pulling the battery or holding the power and volume buttons at once.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
With the phone off hold both volume buttons and the power button, then use the down volume key to navigate to recovery, and power to select the option. Once in recovery you will see wipe data/ factory reset option.
Also if you have a backup you can restore it from recovery.
RoyJ said:
I don't think a factory reset wipes root.
If you hold volume (-) and power can you boot to fastboot mode and is it still recognized by your PC?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
No a factory reset wont wipe root, but if it solves his problem and the phone is functional again he wont need to exchange it through warranty, so no need to unroot.

Holy crud that worked! It's on and it shows the green start arrow pointing toward the power button which does nothing when I press it (I hear some Samsungs have issues with the power button not working). Under the Android bot it says, "Downloading... Do not turn off target!" but my PC (W7) couldn't download whatever driver it needed. And I just realized I do have the Wugs toolkit. Can I unroot if I'm unable to get critical buttons on my phone top act properly?

Try the factory reset first. If that works you get to keep the phone like WiredPirate said. Check out this guide to install drivers and flash stock Google images if you have to.
http://forum.xda-developers.com/showthread.php?p=25477039
Edit: sorry I have been up for a while. Power off the phone. Pull battery if you need to. Power + BOTH volume buttons at the same time. Use the volume keys to navigate to recovery mode and power to select it. If the phone will boot to recovery try a factory reset and reboot. If that works, awesome. If not follow the guide above to flash the phone to stock.
Sent from my Galaxy Nexus using xda app-developers app

Instead of plugging it up to your computer before/after it boots, can you press the volume down key twice for it to display "recovery" on that green arrow?.. Then hit the power button to boot into recovery. No USB, no toolkit or computer. Then do a factory reset and/or restore a backup and see if the phone boots normal.

It wasn't working working without being plugged up to the computer and now the phone is on the lock screen. What I'm going to do is unroot, backup, and decide whether or not to take it to Verizon. I want to but if I can't actually show them anything, I wonder what they'll do. Looks like everything seemss normal for now. Thanks for the help!

Oh okay, well good deal.. Glad everything is back to a more stable state now. :good:

Hey!
I have got the same Problem (though GSM version)! I cant boot up my system. When I turn the device on the Google screen appears along with the unlocked lock.
I have already tried to full whipe it and restore it but it did not work. Bevore that the restore did not work either!
Can someone help me?

Andraxx said:
Hey!
I have got the same Problem (though GSM version)! I cant boot up my system. When I turn the device on the Google screen appears along with the unlocked lock.
I have already tried to full whipe it and restore it but it did not work. Bevore that the restore did not work either!
Can someone help me?
Click to expand...
Click to collapse
This...
RoyJ said:
Try the factory reset first. If that works you get to keep the phone like WiredPirate said. Check out this guide to install drivers and flash stock Google images if you have to.
http://forum.xda-developers.com/showthread.php?p=25477039
Edit: sorry I have been up for a while. Power off the phone. Pull battery if you need to. Power + BOTH volume buttons at the same time. Use the volume keys to navigate to recovery mode and power to select it. If the phone will boot to recovery try a factory reset and reboot. If that works, awesome. If not follow the guide above to flash the phone to stock.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Sent from my Galaxy Nexus using xda app-developers app

RoyJ said:
This...
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Problem is that my PC does not recognize my device even though I have installed the drivers and in device menager it says: Samsung Android ADB Interface

Andraxx said:
Problem is that my PC does not recognize my device even though I have installed the drivers and in device menager it says: Samsung Android ADB Interface
Click to expand...
Click to collapse
Delete the drivers you see for the phone inside of device manager. Now go back to that topic, scroll all the way up to the very beginning and follow the steps. It tells you exactly how to correctly install the drivers to get your phone recognized.
Sent from my Galaxy Nexus using xda app-developers app

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Related

[Q] incredible brick

My Incredible is bricked. It powers on and stays at the white screen that says "htc Incredible" no recovery, no bootloader, nothing. All I did at the time was place a rom on the root of my sd card then tried to flash it. From there I got this damn white screen of death. Is there a way to possibly salvage this expensive paperweight or do I have to go buy another phone?
Any help would be greatly appreciated.
You can't even get into bootloader? (Reboot while holding power and volume down).
Sent from my ADR6300 using XDA App
adb is your best friend. adb reboot recovery, adb reboot. can use those instead of pulling battery
k_nivesout said:
You can't even get into bootloader? (Reboot while holding power and volume down).
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Try from a completely powered down state, as opposed to a reboot.
Edit: yes, I know that's what you meant, but he might not.
k_nivesout said:
You can't even get into bootloader? (Reboot while holding power and volume down).
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Completely powered down if I hold the volume and power button it vibrates 3 times and I get nothing after that just a black screen. The only way that I can get it to come on after that is pull the battery and and just use the power button only.
ACD168 said:
adb is your best friend. adb reboot recovery, adb reboot. can use those instead of pulling battery
Click to expand...
Click to collapse
I am not a a veteran or expert at this so please go easy on me. What exactly is adb and how do I use it?
Got it fixed
Sent from my ADR6300 using XDA App
steaminhornedog said:
Got it fixed
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
What was the fix?
steaminhornedog said:
Got it fixed
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Yes please explain the fix!
Not sure exactly. A friend of mine got me back into recovery somehow. From there I was able to flash my backup. I wish I knew how he did it.
Sent from my ADR6300 using XDA App
I'm in the same boat. I accidentally loaded an Incredible S ROM. I can get into hboot, but any of the options just take me back to the white screen.
Try plugging into the computer with the battery out. That could get you bootloader. It works like that on most androids.
Thanks for the tip, but unfortunately it didn't work. A buddy of mine said "If your hboot will let you switch into fastboot, then u can search on XDA there should be a way to wipe and flash a command line through usb if u can get fastboot" but I couldn't find anything on here about a command line. It does let me into fastboot.
Also it recognizes when the USB is connected.
Do you think that you could flash back to stock?
If you can get into hboot, you're all set. Go here and get the PB31IMG.zip file http://dougpiston.com/?page_id=108
It's the RUU that will bring your phone back to stock. Put it on the root of your SD Card (use a card reader or any other way of connecting the sd card to your computer). Make sure it's labeled exactly PB31IMG.zip or it won't work.
Then put the sd card back in your phone. Get it back into hboot. After a few seconds it will ask if you want to update, press volume up to start the update. It will reboot and all will be fine again!
Thank you soooo much. It worked.
steaminhornedog said:
Completely powered down if I hold the volume and power button it vibrates 3 times and I get nothing after that just a black screen. The only way that I can get it to come on after that is pull the battery and and just use the power button only.
Click to expand...
Click to collapse
Volume DOWN and power. Volume up and power does a hardware test where that is the response you should get. For it working.

[Q] What did Clockwork Manager do?

I opened up CWM and told it to do a backup, I gave it a name and then it immediately shut off and wont come back on. I removed the battery and tried turning it back on and nothing. Did CWM just brick my phone and if so how?
Can you get into download mode?
Sent from the pink Unicorn from the Darkside.
DarkStarr said:
I opened up CWM and told it to do a backup, I gave it a name and then it immediately shut off and wont come back on. I removed the battery and tried turning it back on and nothing. Did CWM just brick my phone and if so how?
Click to expand...
Click to collapse
Hold volume up + volume down + power button and when your phone switched on after 10 seconds its starts to vibrate release the power button but keep holding the Vol up + Vol down buttons till CWM appears... Do wipe cache then wipe dalvick then reboot your device...
The buttons do nothing, it doesn't respond to being plugged in. I let it sit a bit with no battery still no luck, I let it sit plugged in. Its looking very much like somehow it bricked it.
Try this:
Go to galaxys2root.com find your device and look up how to unroot t mobile galaxy s 2. Gives you a step by step guide and also the files you will need to put your device back to stock.
This is how I done it over 5 times and not once has there been an issue. Make sure Odin is open and you have followed the directions given. Make sure Kies is not open. If Kies is open it will not work.
1) power off device( DO NOT plug in USB.)
2) take out battery.
3) hold power ,volume up and down at the same time. Best way to do this is holding the phone upside down. ( frees your other hand - thumb in power button)
4) put battery back in.
5) plug in USB.
6) as soon as you feel vibration let go of power button.
7) your device will load up in download mode. Press volume up.
8) in Odin, if tar file is loaded you should see com6 in yellow. And device will show mounted.
9) press start and find something to do. Clip your nails, shave , shower , take a dog for a walk. The process takes about 10 mins. DO NOT touch anything.
10) after phone reboots go into settings/backup and reset/ factory reset. PS. This will reset everything on your internal to factory. You WILL lose all you had in your phone.
Your phone should be in stock and completely factory. Please read read read and re read. I'm not responsible for your device.
Sent from my SAMSUNG-SGH-T989 using Xparent ICS Tapatalk 2
Yea, its already toast, a jig does nothing, its not charging and on top of that its not responding to buttons or usb cables. I called samsung and its going in to be fixed, what a PITA all because Rom Manager/Clockwork mod screwed up a simple backup.
People have all ways said using ROM manger app on our phone was a bad ideal
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Yea...... Now I know, and why isn't this information (Rom Manager on the T989 is a probably gonna break stuff) not in the info thread?
DarkStarr said:
Yea...... Now I know, and why isn't this information (Rom Manager on the T989 is a probably gonna break stuff) not in the info thread?
Click to expand...
Click to collapse
Because 99% of users never experienced a problem. Truth is, for our phones at least there aren't too many options.
TWRP is a good different recovery. However its still probably less stable than clockwork mod. If you are creating s backup, never do it from the app. Use recovery.
Sent from my SGH-T989 using xda premium
Well, its on its way back, they replaced the PBA (Phone Board Assembly) so it truly bricked it.

[Q] Brick/bootloop

Hey guys, I've been searching all over for an answer to my problem, so I have looked...
Anyways...I was messing around with my phone (Verizon Galaxy Nexus) and decided to give MIUI a go, so I downloaded, backed up my current ROM and factory/cache/dalvik cache wiped my phone prior to install.
When It booted up, it stayed on the Google screen for a WHILE, so I just left it there thinking it would take a while as these things usually do.
Well, it won't, it sat on the google screen for over a half an hour. At this point I pulled the battery and tried to get into Recovery for a restore/sbf (Powere+Volume Down) and it won't let me navigate anywhere in the menu.
I'm stuck at Start with a notification that says "Downloading...Do not turn of target !!" The only thing I can do is press the power button which of course sends me back to the google logo and I'm at square one.
I've tried the toolkit on my desktop, but that does not work either (I've already set it up, as I used it to root in first place.) Does anyone have any ideas?
Any help would be greatly appreciated, I can normally figure these things out, but im really stuck here. Sorry if this shouldn't be here, Q/A just seemed like the right place
Thanks in advance
Dry.doc said:
Hey guys, I've been searching all over for an answer to my problem, so I have looked...
Anyways...I was messing around with my phone (Verizon Galaxy Nexus) and decided to give MIUI a go, so I downloaded, backed up my current ROM and factory/cache/dalvik cache wiped my phone prior to install.
When It booted up, it stayed on the Google screen for a WHILE, so I just left it there thinking it would take a while as these things usually do.
Well, it won't, it sat on the google screen for over a half an hour. At this point I pulled the battery and tried to get into Recovery for a restore/sbf (Powere+Volume Down) and it won't let me navigate anywhere in the menu.
I'm stuck at Start with a notification that says "Downloading...Do not turn of target !!" The only thing I can do is press the power button which of course sends me back to the google logo and I'm at square one.
I've tried the toolkit on my desktop, but that does not work either (I've already set it up, as I used it to root in first place.) Does anyone have any ideas?
Any help would be greatly appreciated, I can normally figure these things out, but im really stuck here. Sorry if this shouldn't be here, Q/A just seemed like the right place
Thanks in advance
Click to expand...
Click to collapse
To get into recovery, you need to hold volume down AND volume up and press power. (This will take to you to the bootloader, and then select recovery.)
Edit- What they said. ^^^
Have you tried booting it up after pulling the battery? It may boot fine for you now. If not you want to hold volume up + volume down + power that is how you access recovery.
Volume down + power took you to Odin mode.
Allons-y
Thanks man, I really appreciate it!
Its usually always something small...
Sent from my XOOM 2 using xda app-developers app
Oh...thats what that was. What exactly is odin?
Sent from my XOOM 2 using xda app-developers app
Dry.doc said:
Oh...thats what that was. What exactly is odin?
Sent from my XOOM 2 using xda app-developers app
Click to expand...
Click to collapse
Odin is a Samsung-specific interface that allows you to flash partitions to your device. For the most part, it is not needed on a GNex, given that we have unlockable bootloaders and can use fastboot. However, it is sometimes needed when your bootloader gets corrupt, and you can't use fastboot.

[Q] Non-noob, soft brick at a loss and needs help!!

Ok, so as the thread title says I'm not a nooby at this, been here for 6 years modding every phone, sometimes flashing rom's almost daily on some phones. I also search before posting cause I hate being bashed for not searching, but I have searched, and tried numerous solutions, but am still in need of of guru help.
Situation: T-Mobile Galaxy Note 2, rooted, updated with new updates for LTE, re-rooted, so far so good, then decided to do some mods, multi-window - good to go and then notifications bar, that is where things went wrong, so went into recovery mode, flash recovery image, got the yellow triangle with phone and computer image saying bad firmware, connect with Kies and do recovery, well Kies never could recognize it, so opened up the Samsung Galaxy Note2 Toolkit, flashed recovery, then phone will not go into bootloader or downloader mode, all I have is a black screen with "Samsung Galaxy NoteII" and it does nothing. I can no longer use toolkit cause it says USB de-bugging needs to be enabled. And when I try to use Odin to flash the root66_TMO_T889UVBMB4 i get failed.
It's not like I've never had a bad flash, but I have always been able to recover, but with not being able to get into download mode, I am at a loss, does anyone know if there is a way to enable de-bugging from command prompt via the computer?
I am totally open to suggestions, otherwise I am left with a very expensive door stop.
Try pressing volume down+home then press power should put you in download ( the yellow triangle pc screen will still work)
deeznutz1977 said:
Try pressing volume down+home then press power should put you in download ( the yellow triangle pc screen will still work)
Click to expand...
Click to collapse
I am pass the yellow triangle that is gone, when I pull battery then put back in pressing power and volume buttons, does nothing, just the samsung screen and I can't get out of it have tried dozens of times, that's all I get
MDANavymom said:
I am pass the yellow triangle that is gone, when I pull battery then put back in pressing power and volume buttons, does nothing, just the samsung screen and I can't get out of it have tried dozens of times, that's all I get
Click to expand...
Click to collapse
volume down+home,last press power
deeznutz1977 said:
volume down+home,last press power
Click to expand...
Click to collapse
Now that did the trick, had to try that combo 5-6 times but finally after a short prayer, am flashed and back up and running! Big thanks to you!
Noob after all?... Just teasing
Sent from my GT-N7105 using xda premium
FaceMelter said:
Noob after all?... Just teasing
Sent from my GT-N7105 using xda premium
Click to expand...
Click to collapse
Lol
Sent from my SGH-T889 using xda premium

[Q] Unusual Brick

I was performing a recovery last night after trying a couple of different ROMs using TWRP 2.5.0.0. This morning I tried to turn on the phone but there was no power to the screen. The most I could get it to do was have the power LED show when plugged in, or briefly show the charge screen when it's plugged in as well.
I am still able to get into Download Mode, so I tried going back to stock with LGNPST. I noticed under Model it shows Unknown. After flashing, it'll just bootloop to the LG screen and still won't even bother powering when unplugged. Before or after flashing, I was unable to get into Recovery Mode.
The last ROM I was on was SuperNexus, attempting recovery to Lifeless. Or at least I'm pretty sure it was Lifeless, as it was one of the few ROMS where camera natively works.
The only other clue I can give to this problem is that I told TWRP to recover EVERYTHING, including things like cache. This never gave me a problem before, so this is unusual. The backup, to my knowledge, didn't have compression. Another oddity I found before performing the recovery is that the recovery files were not immediately available. I had to tap on my storage directory and select internal storage.
I didn't find this topic with the keywords I searched for, so little scary if this is the first problem of its kind. Any ideas?
If LGNPST boot loops then all you have to do is factory reset.
Sent from my LG-LS970 using xda app-developers app
sharkboy0901 said:
If LGNPST boot loops then all you have to do is factory reset.
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
How would I factory reset if I cannot get into Recovery Mode?
Hiyoto said:
How would I factory reset if I cannot get into Recovery Mode?
Click to expand...
Click to collapse
Can you ADb install/side load the recovery ? Can't remember the exact commands but I'm certain a quick Google should tell you,
Something to note, I think the phone's dependant upon USB power on the observation that the LG screen cuts out as soon as I pull the plug.
spleef said:
Can you ADb install/side load the recovery ? Can't remember the exact commands but I'm certain a quick Google should tell you,
Click to expand...
Click to collapse
If he did lgnpst he isn't rooted or unlocked.
I think you should connect the charger on the wall for a good while, same thing happened to me I thought I bricked so I left it on the charger for like an hour and then I was able to get into recovery.
Sent from my LG-LS970 using xda app-developers app
spleef said:
Can you ADb install/side load the recovery ? Can't remember the exact commands but I'm certain a quick Google should tell you,
Click to expand...
Click to collapse
The only mode I can get into so far is Download Mode. Does that state receive ADB commands, or does it only talk with LGNPST?
Hiyoto said:
The only mode I can get into so far is Download Mode. Does that state receive ADB commands, or does it only talk with LGNPST?
Click to expand...
Click to collapse
I didn't think it out good enough like sharky said your not rooted or unlocked so it wouldn't work.... Sorry 4 bad advice
Just tried flashing a TinyBeen recovery as those have traditionally been more reliable for me than stock recovery. Still a no-go for booting into Recovery. I go through the key-presses and it'll go to a black, unpowered screen. I'll press the keys for Recovery mode and it goes back into its bootloop. Screen for loop this time is charge indicator.
Try holding down the power button and the volume down button, after the led lights flash release the power button while still holding down the volume down button. That should get you to stock recovery to factory wipe
Sent from my LG-LS970 using xda app-developers app
turn off the phone completely, then hold the vol down, power, and where the home button is at the same time til the captive lights flash then let go. this will get you into stock recovery where you can do a factory reset. this will erase ALL DATA is the only downside
sharkboy0901 said:
If he did lgnpst he isn't rooted or unlocked.
I think you should connect the charger on the wall for a good while, same thing happened to me I thought I bricked so I left it on the charger for like an hour and then I was able to get into recovery.
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
Were you on a nearly dead charge? My phone was left on my computer the entire night. My USB ports maintain power after shutdown so I'm able to charge of my PC. My battery should have a full charge. I'm wondering if it needs a genuine battery pull or if memory has been corrupted as LGNPST doesn't recognize what it is anymore.
kmull4 said:
Try holding down the power button and the volume down button, after the led lights flash release the power button while still holding down the volume down button. That should get you to stock recovery to factory wipe
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
damn you for being 3 minutes faster than me!!!!! lol
javskies said:
turn off the phone completely, then hold the vol down, power, and where the home button is at the same time til the captive lights flash then let go. this will get you into stock recovery where you can do a factory reset. this will erase ALL DATA is the only downside
Click to expand...
Click to collapse
Recovery Mode is unattainable on either stock or TinyBeen recovery.
Hiyoto said:
Were you on a nearly dead charge? My phone was left on my computer the entire night. My USB ports maintain power after shutdown so I'm able to charge of my PC. My battery should have a full charge. I'm wondering if it needs a genuine battery pull or if memory has been corrupted as LGNPST doesn't recognize what it is anymore.
Click to expand...
Click to collapse
Yes I was on a nearly dead charge, no led nothing not even download mode.
Sent from my LG-LS970 using xda app-developers app
Hiyoto said:
Recovery Mode is unattainable on either stock or TinyBeen recovery.
Click to expand...
Click to collapse
Not true, I factory wiped from stock recovery after I lgnpst using this method. The directions are in irc.
Sent from my LG-LS970 using xda app-developers app
kmull4 said:
Not true, I factory wiped from stock recovery after I lgnpst using this method. The directions are in irc.
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
For myself and this particular hardware recovery is non-functional.
Attempted a reflash to stock in order to try recovery one more time. Still a no-go. Once the capacitive lights are lit, it just powers down. What would cause LGNPST to not recognize the hardware?
Le sigh... I think it's officially a paperweight unless LG is willing to take another look at it. At least it's on stock, so I have a small chance.
Damn, maybe the device is too low to access recovery. The only the thing I can think of is taking off the back and do a manual battery pull. If that doesn't solve the problem then send it in. Good luck man
Sent from my LG-LS970 using xda app-developers app
Hiyoto said:
Le sigh... I think it's officially a paperweight unless LG is willing to take another look at it. At least it's on stock, so I have a small chance.
Click to expand...
Click to collapse
Pwr Off (by holding onto power button for like 30 seconds). Vol down + power... wait until buttons light up. Immediately release power button while still holding vol down. You will boot into stock recovery. Select Factory Reset.

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