Develop Bugs

Exchange 2010 = no calendar sync

I've had my 2 Desires for about 3 weeks now. When I first received them we were using MS Exchange 2003, and Mail/Contacts/Calendar all synced perfectly.
Since then, we have upgraded our Exchange Server to Exchange 2010, which is lovely, BUT it turns out that the Desire Calendar will not sync with Exchange 2010. It would seem to be a Desire/HTC issue, as our iPhones/iPod Touches still sync Calendar fine with Exchange 2010.
I also note that a colleague is syncing the Desire Calendar with Exchange 2007 without problems.
So it is the combination of Desire Calendar and Exchange 2010 which fails. If I go to Settings/Accounts & Sync/Exchange Activesync and enable Calendar Sync I can see error messages saying "Syncronization is experiencing problems". If I leave Calenday sync enabled, it causes Mail and Contacts to sync poorly too, but if I disable Calendar sync, Mail and Contacts sync fine.
Has anyone else got Calendar sync working with Exchange 2010?

Desire Exchange 2010 Calendar
I recieved my Desire yesterday after reading quite a bit about it. Yes it can Sync with Exchange and all is what i read.
I set it up to Sync with the Exchange 2010 server and to my surprise it didn't sync the existing calendar items. Contacts and Mail is no problem.
If i add e new Calendar item on the Desire it does show in Outlook on my pc so Exchange does have a sort of sync with the Calendar. Adding a new item in Outlook never shows on the Desire. It seems like a one way sync or something. The Desire can sync to Exchange but it seems Exchange cannot sync to the Desire
I have a test account on one of our clients Managed Exchange 2007 servers. Setting up ActiveSync to the Exchange 2007 server works like a charm. Full sync both ways.

Just modify all your calendar items, for example by adding an additonal category by change your view to "list" or "list all active" and selecting all your appointments. Add a category, remove the category and switch back your view. Now you can happy sync your calendar with E2k10

Whoa! Steady there.
Can you give me some background to this before I apply it to my 12 year calendar history? How did you discover this, and have you actually successfully done this?

It worked and now not anymore
Strangest thing. My girlfriend planned a few appointments in here Calendar and invited me. So I accepted those invites on my Desire and all of a sudden the 2way sync worked. I could add items on my Desire and they popped up in the Exchange/Outlook Calendar and vice versa.
But that was unitil I rooted my device this morning...meaning new flash and standard factory reset. Now it will not sync the Calendar anymore. Tried sending new invites from a different account without any luck.
So...the calendar sync does work eventually...dont know why or how I did it.
Other thing you could do is, is install HTC Sync and manually do an Outlook sync of only the Calendar items (all items). I did this and they all showed up on my Desire. I did a one time sync.
Trying to figure out how to get the sync working again.

XDAgeek said:
Whoa! Steady there.
Can you give me some background to this before I apply it to my 12 year calendar history? How did you discover this, and have you actually successfully done this?
Click to expand...
Click to collapse
Not really any background information, sorry. I've done some research on it but did not find anything, including analysing the extended sync protocols, everything looks ok, but there's no sync.
I've got this solution from a swiss-forum "android.pocketpc.ch" (sorry I can't post links since no moderator removed the restrictions yet) and it worked like a charm. I've tried it since I'm the Exchange-Admin myself and I now I've a functional backup;-)

Same problem here. Cannot get calendar to Sync with Exchange 2010.
If I add a new meeting to the Desire it appears in Outlook.
If I modify this meeting in Outlook then it appears as 2 separate meetings on the Desire.
If I delete an appointment on the Desire then it comes back once the sync runs.
All in all very disappointing for a State of the art phone.
Anyone got a real fix for the Exchange 2010 calendar problem?

A huge thanks to dab_ch for posting above the workaround to get the Calendar syncing to Exchange 2010. This is now working perfect to two Desires here.
If you have this problem, follow the advice in the post above. It worked for me, twice.

dab_ch fix is only working in part for me.
Some of the Exchange calendar items still do not appear on the Phone.
If I modify an appointment on Exchange the change is not reflected on the next sync from Exchange
Also, While Exchange Contacts are appearing on the phone. If I add a new contact to the Phone this does not appear in exchange.
The Sync Process still reports "Synchronization is experiencing problems."

A Further update.
I setup a new account on Exchange2010 and then transferred the Calendar using export and import.
Now my Calendar Synch in both directions is working fine.
It looks like my problem was related to a problem with my account on Exchange or some appointment in it.

Contact Sync problems
While the calendar is working 100%.
I still have a problem, that if I create a contact on the phone it does not sync to Exchange 2010.
There are no errors from the ActiveSync process.
Is anybody else having this issue?

Please note that if your Desktop Outlook client is using 'Cached Mailbox', then after adding the temporary category to each item, you MUST wait for the local Outlook database to sync completely back to the Exchange before you then remove the temporary category and then again wait for the completion of the sync back to exchange from Outlook.
Failure to comply with this will leave you with only a partially synced database - the part which did manage to sync back to Exchange.
You can tell when it is still syncing by watching the satus bar at the bottom of Outlook - it will say 'Updating Calendar', then after a few minutes return to 'All folders are up to date'.
Note the sync doesnt start immediately, so you wil see the 'All folders are up to date' message for perhaps 15 seconds before the sync starts. Wait for the 'Updating...' message etc.
Contact sync does seem slow, but it does work here eventually. It ought to be fast tho, so something is not right. I even tried the temporary category trick, but it didnt speed it up.

XDAgeek you are right.
I tried a number of different accounts to reproduce the problem with the Calendar and it seems Cache mode was my issue.
The Calendar sync is now working 100%.
On the Contact Sync from Phone issue, this still seems to be not working. I added a contact to one of my test Desire phones two days ago and it is still not in exchange.

For me it was not the cache mode.
I did an export-mailbox on the Exchange 2010 server.
Deleted my mailbox...recreated it so it was blank....no synch issue of course (So it is definitely not an Exchange 2010 issue)
I created 1 item in the Calendar in Outlook 2007 and that popped up nicely on the Desire. Great...so I thought.
Did an import-mailbox with the backed up pst...and Sync had problems again.
Started filtering out where the problem came from.
Turns out I had some Items (birthdays and such) with recurrence that the ActiveSync in Android is not happy about (Same Items sync fine with a WinMo 6.1 device). So I deleted all the recurrence itmes and copying them back 1 by 1. Syncing was still going fine until a certain item. So I edited that item by removing the recurrence pattern and reapplying it making sure it was an All Day event (that is a Birthday usually ). And Presto...everthing is syncing fine now.

Better logging is needed?

Has anyone else got Calendar sync working with Exchange 2010?
Click to expand...
Click to collapse
Mine is working fine syncing calendar with Exchange 2010, has been since i got my desire back in March.
Very strange that so many people are having the same issue.

after a few beers
sorry this post is under the influence but...
there is a subtle problem with my synching. overall the calender syncs fine. with one exception: any diary entry i type directly into outlook, (with receipients also), does not synch. if i am sent and then accept an entry, or if i make the entry on my phone it syncs. direct outlook entry does not work. pants.

tuntang said:
sorry this post is under the influence but...
there is a subtle problem with my synching. overall the calender syncs fine. with one exception: any diary entry i type directly into outlook, (with receipients also), does not synch. if i am sent and then accept an entry, or if i make the entry on my phone it syncs. direct outlook entry does not work. pants.
Click to expand...
Click to collapse
I have exactly the same problem. If a collegue invites me, my calendar syncs fine, but if I add items myself, the sync is almost random (some items dissappear) and the new item does not show/sync.
I really do not want to delete all recurring items, but maybe i'll give it a try. Google Calendar Sync does not seem to be a great solution either.
HTC answered me (i have a Legend) that Exchange 2010 is currently NOT supported.

Thanks all, I follow the "category" method and it works like charm now!!! )))

Category.. No category... SYNC!
Thanks!
Also for me the assign category then undo worked.
Now my whole calendar is synced and I'm ready to go!

Android calendar sync with MS Outlook

I am synchronizing the Desire's "PC calendar" with MS Outlook through HTC Sync.
However i see, that the custom ROMs based on Froyo (Android 2.2) don't include HTC Sync, as they are ported from Nexus One.
Is there any alternative solution for syncing the Android calendar directly with MS Outlook ?
For security reasons (my company doesn't like to post internal, including confidental , data on Google and making it in fact a public information) i can't use these methods:
- sync Outlook calendar with Google calendar directly through internet
- use Google calendar instead of Outlook calendar
- sync Desire calendar directly with Exchange server
Does anybody else have this issue ?
I don't understand why Google hasn't already addressed this issue. May be they don't wont to see the Android in corporate environment ?

In your situation I don't think so.

I had a problem syncing with Outlook but discovered by using Google calendar you can skip the outlook sync and have your calendar whenever you are when you log on,
Joe

How about this:
http://www.markspace.com/products/android/missing-sync-android.html

Joefried said:
I had a problem syncing with Outlook but discovered by using Google calendar you can skip the outlook sync and have your calendar whenever you are when you log on,
Joe
Click to expand...
Click to collapse
As i wrote, i need to synchronize with the Outlook calendar in my work.
I can't really force may company (including all the 50.000 employees worldwide) to use Google calendar instead of Outlook calendar (MS Exchange).
There is no way to sync the Google calendar with my Outlook calendar, for security reasons (confidential data is sent in the Outlook invitations). The whole Google calendar is blocked in my company and i can't even connect the server (for security reasons).

nsm said:
How about this:
http://www.markspace.com/products/android/missing-sync-android.html
Click to expand...
Click to collapse
This looks veeery interesting.
It looks even better than i have expected.

clovek1 said:
For security reasons (my company doesn't like to post internal, including confidental , data on Google and making it in fact a public information) i can't use these methods:
...
- sync Desire calendar directly with Exchange server
Click to expand...
Click to collapse
The stock mail app has native Exchange support - or you can use Touchdown which is more feature rich. Google doesn't need to be involved - it's a secure (SSL) connection between your phone and your company's Exchange server.

Rob Pomeroy said:
The stock mail app has native Exchange support - or you can use Touchdown which is more feature rich. Google doesn't need to be involved - it's a secure (SSL) connection between your phone and your company's Exchange server.
Click to expand...
Click to collapse
As I mentioned before, the company Exchange policy doesn't allow direct syncing. For some reason only the access over https://owa.company.com/... is working.
Direct access from Android to OWA Exchange server doesn't work (some ambiguous error appears, probably the Exchange server prohibits this kind of connections at all).

exchange 2010
I am using exchange 2010, my email syncs, my contacts syncs, but my calendar will not sync, only i get is an error message saying it did not sync. Anyone have this issue
I have a Telstra on AT&T in USA

alwayslearning said:
I am using exchange 2010, my email syncs, my contacts syncs, but my calendar will not sync, only i get is an error message saying it did not sync. Anyone have this issue
I have a Telstra on AT&T in USA
Click to expand...
Click to collapse
how do you sync ? directly with exchange, with Outlook, through Gmail ?

with exchange 2010.
I just flashed Froyo today and it works with 2010, all three, mail, contacts and calendar. But not tasks
I am happy to have the calendar back.

alwayslearning said:
with exchange 2010.
I just flashed Froyo today and it works with 2010, all three, mail, contacts and calendar. But not tasks
I am happy to have the calendar back.
Click to expand...
Click to collapse
I have tried Exchange for Android 2.0/ 2.1 from NitroDesk, Inc. and after much struggle it was able to detect correct settings for my corporate Exchange.
Apperently i can sync all the folders now (i am not completely sure, as i have played with this soft only for few hours), read email, sync calendar, private folders, notes etc.
It's only a 30 day trial, i hope the official Froyo 2.2 from HTC will come before the trial period expires and then i could use the updated Mail application with extended Exchange capabilities delivered by default in Android.

Hallo,
I am also a newcomer to Desire HTC Sync/outlook 2003. I have downloaded the latest htc version and installed. Everything working fine (basic calender and contacts) except:
1. The contacts are synced on the prename instead of the lastname, although in outlook on last name.
2. I have in the contacts submenus. How do I sync those?
Could somebody help me?

oldyuk said:
Hallo,
I am also a newcomer to Desire HTC Sync/outlook 2003. I have downloaded the latest htc version and installed. Everything working fine (basic calender and contacts) except:
1. The contacts are synced on the prename instead of the lastname, although in outlook on last name.
2. I have in the contacts submenus. How do I sync those?
Could somebody help me?
Click to expand...
Click to collapse
Regarding your first point I think when you are in your contact list and you press menu then settings you can change that (don't have my phone at the moment so can't check it on mine)

I have looked everywhere. I am not able to find in the menu the possibility to rearrange the sorting on lastname. This is perhaps somewhere in the general setup.
Can someone help me?
By the way, I purchased The missing sync. But this is to be discussed in a completely separate thread.

oldyuk said:
I have looked everywhere. I am not able to find in the menu the possibility to rearrange the sorting on lastname. This is perhaps somewhere in the general setup.
Can someone help me?
By the way, I purchased The missing sync. But this is to be discussed in a completely separate thread.
Click to expand...
Click to collapse
I use outlook 2010, (it's great) and I am not having this issue, the only place I can change this setting is not in my phone but in outlook 2010, go to file>Options>Contacts>names and filing>default "File As" make sure is says last,first
hope this helps

I am using Outlook 2003. The file is set as you have described. All my contacts are arranged in Outlook on the last name.
Perhaps there is really no way to get this arranged in Desire/HTC Sync. I could not find anything in the manual concerning this item.
Many thanks for your effort.

Just got my phone back today, but unfortunatly I'm not able to find the setting anymore. (you can change the display form of names frome first name last name to last name, first name but you can only do that when you edit the contacts name, which is way to much work for all your contacts)

bad experience with missing sync:
forum.androidcentral.com/android-applications/16775-missing-sync-android-evo.html

yessir1 said:
bad experience with missing sync:
forum.androidcentral.com/android-applications/16775-missing-sync-android-evo.html
Click to expand...
Click to collapse
Ditto!
Do NOT go for missing sync. Its very unprofessionally run and full of bus.
Ive had the product for about 6 months and they havent been able to fix my issues. Originally I had problems on Xperia X8 in that my contacts were being removed form the PC when synchronising.
Logged the issue with MarkSpace (which by the way appears to be a two man outfit). I would get a reply every so often to say a new version has been released and I should try it. When askign if the new version was actually a fix for my issue i was told no and that I should 'jut try it'. Good job I backed up my outlook data file first as it deleted my contacts again.
Eventually decided to change my phone and now have a different issue; missing sync is preventing google synchronisation. Also the contacts on my phone which were written to the phone from PC do not synchronise if I edit them. Not only that but if I edit a google contact on the phone that too does not synchronise with google.
These people dont seem to care that there are real users in the field with real data. Once again Im told to 'try the new version' - same result. Problem not fixed
Missing sync would have been better of 'Missing'

[Q] Why cant stock calendar sync with exchange account?

Does anyone knows?
Tks
Sent from my Galaxy Nexus using xda premium

It does. My Exchange calendar syncs with my stock Nexus calendar just fine.
If you're getting the error where your calendar keeps crashing, go into apps and delete all calendar data and have it resync again. This resolved my crashing calendar issue.

Thanks bro... my problem is that my calendar does not even show as available... only google's.
Kinda frustrated...
Sent from my Galaxy Nexus using xda premium

wisefreakz said:
Thanks bro... my problem is that my calendar does not even show as available... only google's.
Kinda frustrated...
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
This may seem obvious but make sure your Exchange account on your phone is set to sync the calendar.
You can also try removing your Exchange account and re-adding it to your phone.
Do you know for sure that your Exchange server/administrator allows syncing calendar with mobile phones?

Hi... all that you said i tried before. No sucess.
And yes it does allow as with touchdown it works.
Damn...
Sent from my Galaxy Nexus using xda premium

didn't want to start a new thread, so i'm resurrecting this one.
I have a GSM Galaxy Nexus (running the latest release stock 4.0.4 IMM76I) and i'm having mixed results with ICS Stock calendar sycn. i've read (and posted similar feedback) on the Google forums discussing this "bug"
my setup: i have 3 exchange accounts - work (2010), family (Office365/2010) and personal (2007) - set to push email, contacts and calendar. contacts and mail works flawlessly for all three accounts. calendar sync works flawlessly for family and personal accounts. the calendar on the work account is where i'm having problems. it syncs some event and consistently excludes the several single and recurring events. I’m a program manager and rely HEAVILY on my calendar to manage my various assigned projects.
i've followed all the suggestions: clear data from calendar storage, delete and re-add the account, don't use the stock calendar widget when setting up the account (that worked for about 1 week) but still no luck with the work calendar. if i open one of the excluded events via the outlook client, make a minor change (e.g., reminder time) and then save the event, it will sync to phone, then after that a duplicate entry appears, then a triplicate entry, then it quadruples. Basically, it adds the same entry on the phone for each sync/refresh. on my outlook calendar on the pc it shows only 1 event. if i add a "test event" via the outlook client/phone, it will sync to the phone/client as a single entry, but at the next refresh, the phone entries follow the same pattern as above.
i installed a trial version of Touchdown and the work calendar syncs perfectly no issues at all. i also have a lumia 900 (wife won it at work and didn't want it) and it syncs without issue. i have a Nexus One and HTC Sensation and they sync fine, granted both are using Gingerbread. IT has told me there are no issues with my account; the fact that Touchdown and the Lumia work seems to supports my account is ok. [FONT=&quot]
since i need my calendar for work, i purchased Moxier Mail (and use it just for calendar sync) because it's closest to the ICS stock layout. it's very frustrating that i have to cobble together software to get basic functionality to work on my GNex. Any suggestions would be appreciated. thanks in advance to anyone who offers suggestions.
[/FONT]

[Q] Calendar Synchronisation

Hi,
I've just bought a new Samsung Note II GT-N7100 (Android version 4.1) and I am having issues when it comes to synchronise my Ms Outlook Calendar.
1. The application that I am using from the device is the S Planner - which is already installed on the device;
2. Application that I am using on my laptop Ms Office 2007;
3. Exchange Server backend 2003.
When I first synchronised the device with the calendar seemed to be working fine. But the issue is when I have a calendar appointment and one of my delegates changes the time or the duration of the appointment, the Samsung does not reflect the changes that were made.
Now I have another issue the calendar is not displaying new appointments both if entered from my laptop either entered from my device. Is like I am seeing an old snap-shot of my calendar.
I tried to made various troubleshooting (Deleted outlook profile from the device and re-configured, Tried to install 3rd Party Applications) but problem still persists.
Your help is much appreciated, since I do not know where to place my head at this stage.
Chris

Calendar not syncing Outlook.com

Hello,
last week I upgraded to Android 4.4.2 without any issue. Yesterday I realized a missing calender which was not synced from my outlook.com account. So I did something stupid and deleted the calendar apps data and cache as well as the calendar storage data and cache. From then things went worse...nothing synced with my calendar. So I first deleted my account and set it up again - which did not work. In desperation I used the LG Tool to do a upgrade recovery and wipe everything with a factory reset. Afterwards I setup my acount again using (s.outlook.com like stated on a Microsoft help page). But I can not manage my calendar to sync with my outlook.com account. My iPhone works well - no problems in syncing. Emails seem to work but I have not checked if push works properly.
I've found some threads where people said something about a known problem with Exchange Active Sync (EAS) in combination with 4.4 (even with 4.4.2?). Does anybody know what I can do or how I can "log" or "debug" the problem? Can I somehow write a calendar sync log file or something?
Kind regards,
Michael

I'm using Sony Z and after I've done the 4.4 update under stock ROM I have issues on the Outlook.com agenda either.
iI sync two calendars, that seem to be present, but what happens is one of the calendars (family shared calendar in Outlook.com) works 100%, while my personal calendar (Outlook.com) shows visible only if the calendar screen on the phone is set to "Agenda" or "Month" view. Running the calendar screen in "Day" or "Week" view does not show any events at all for my personal calendar only (family calendar is there), though as said in Agenda mode everything seems to be there and OK for both calendars.
Also, apart of having the personal calendar visible only under "Agenda" or "Month" view, there are no notifications at all about possible events i have scheduled for the personal calendar (family calendar drops notifications as expected)....
I've tried to uninstall and re-install Outlook.com, purge data, reconfigure outloook.com, though the issue still presists
Anyone seen similar issue ?

Outlook Calendar
Hi
Just tried mine as not tried since upgrade to 4.4 I am LG stock software and used the latest PC suite
All worked Ok but it did take twice But on checking PC it has duplicated some dates from G pad but G pad has all my new Appointments so it does work.
I think the duplicates occur when you modify on G pad and when synchronising with PC it sees them as different to put them in.
The second time Outlook was open and minimised

Failed
brian566 said:
Hi
Just tried mine as not tried since upgrade to 4.4 I am LG stock software and used the latest PC suite
All worked Ok but it did take twice But on checking PC it has duplicated some dates from G pad but G pad has all my new Appointments so it does work.
I think the duplicates occur when you modify on G pad and when synchronising with PC it sees them as different to put them in.
The second time Outlook was open and minimised
Click to expand...
Click to collapse
Just been trying for about a hour to synchronise calendar with outlook but not no able to do it says "Synchronisation error " worked ok for about a month only thing I have deleted item on calendar on G pad ???