[Q] Options For Connecting To PC Are Missing - Desire HD Q&A, Help & Troubleshooting

Device and Software: HTC Inspire 4g, JellyTime r29(previously Android Revolution HD 6.3.1)
Problem:
Cannot choose how to connect to PC(no usb options appear on the phone), the phone starts charging as soon as I plug it in.
Possible Cause:
I connected my phone to a USB port on a car stereo and my phone and the stereo kept flipping back and forth between screens. I disconnected the phone immediately, but the USB connected icon was still in my notification bar. I restarted the phone and everything seemed fine until I tried to plug my phone in 3 days ago.
Things I've Tried Already:
-Restarting the phone
-Pulling the battery
-Trying different USB Ports
-Trying different cables
-Trying different PCs
-Trying USB Debugging both on and off
-Trying fastboot on and off
-Trying an "auto-mount" app(Multi-Mount SD)
-Trying "USB Mass Storage" App for Jelly Bean
-Setting Disk Drive mode as default and turning the "Ask Me" option on and off
-Reflashing the ROM (followed these directions for flashing: http://forum.xda-developers.com/showthread.php?t=1257731)
-Flashing the USB fix found here: http://forum.xda-developers.com/showpost.php?p=24198708&postcount=90
-Flashing a new ROM
-Searching for a solution(derp).

Try a different ROM?
When you fall, don't expect anyone to help. Expect the floor

GuyInTheCorner said:
Try a different ROM?
Click to expand...
Click to collapse
I was thinking about it, but this one has been working fine for months so It seems unlikely to me that that's the cause, especially when i haven't come across anyone running the same ROM with the same problem.
I'll still think about it, I dunno what ROM I'd switch to though. I liked CyanogenMod 7 but that one wouldn't run videos correctly for some reason :\
GuyInTheCorner said:
When you fall, don't expect anyone to help. Expect the floor
Click to expand...
Click to collapse
Not really sure how that's relevant, but ok.

Gogetalvl4 said:
I was thinking about it, but this one has been working fine for months so It seems unlikely to me that that's the cause, especially when i haven't come across anyone running the same ROM with the same problem.
I'll still think about it, I dunno what ROM I'd switch to though. I liked CyanogenMod 7 but that one wouldn't run videos correctly for some reason :\
Not really sure how that's relevant, but ok.
Click to expand...
Click to collapse
I have had ROMs get glitchy over time; no idea why, but I have seen it happen. And I think that second line is just his signature.

Gogetalvl4 said:
Not really sure how that's relevant, but ok.
Click to expand...
Click to collapse
Its my xda signature. You can edit it in the xda ap settings
When you fall, don't expect anyone to help. Expect the floor

GuyInTheCorner said:
Its my xda signature. You can edit it in the xda ap settings
When you fall, don't expect anyone to help. Expect the floor
Click to expand...
Click to collapse
Ah, most forums have a bar separating the signature from the post so I was confused lol.

Just flashed JellyTime, I still have the same problem :\.

It charges fine right?
When you fall, don't expect anyone to help. Expect the floor

Yup. I just tried using USB Mass Storage app for JB, and that doesn't work either, although apparently the app does know that the USB is plugged in.

Most likely a port problem on your device. Go to a repair shop and see how much they charge
When you fall, don't expect anyone to help. Expect the floor

GuyInTheCorner said:
Most likely a port problem on your device. Go to a repair shop and see how much they charge.
Click to expand...
Click to collapse
Well that sucks. I did get it to come up once by flashing a rooted stock rom, but when I selected disk drive nothing showed up on my PC, and when I disconnected it and reconnected it the icon wouldn't show up anymore XP
.:Edit:.
I just realized I put this in the wrong forum .

Gogetalvl4 said:
Well that sucks. I did get it to come up once by flashing a rooted stock rom, but when I selected disk drive nothing showed up on my PC, and when I disconnected it and reconnected it the icon wouldn't show up anymore XP
.:Edit:.
I just realized I put this in the wrong forum .
Click to expand...
Click to collapse
Try going to a fully stock state (S-ON, stock no root) and see if it helps. If not, definitely a port problem.
When you fall, don't expect anyone to help. Expect the floor

How do you do that without being able to connect to the PC?

Flash an RUU. I'll ask someone from the Ace Think Tank to help you, they're the best
If I find a link to an RUU ill post it. Where you from in the world?
When you fall don't expect anyone. Expect the ground

GuyInTheCorner said:
Flash an RUU. I'll ask someone from the Ace Think Tank to help you, they're the best
If I find a link to an RUU ill post it. Where you from in the world?
When you fall don't expect anyone. Expect the ground
Click to expand...
Click to collapse
I found this one(the bottom one), but it says I have to be connected to a PC to get it to work. Also, I'm from America.

First flash a different rom see if the same issue happens in that rom. You can also boot into recovery and try mounting the sd card before flashing a ruu. You may also want to reinstall the drivers for your phone (the drivers on your pc).
Sent from a dream.

Teichopsia said:
First flash a different rom see if the same issue happens in that rom. You can also boot into recovery and try mounting the sd card before flashing a ruu.
Click to expand...
Click to collapse
Tried both of those multiple times.
Teichopsia said:
You may also want to reinstall the drivers for your phone (the drivers on your pc).
Click to expand...
Click to collapse
I've reinstalled the drivers that come with the Advanced Ace Hack Kit multiple times. Do you think I should I uninstall them and use the stock drivers?

Gogetalvl4 said:
Tried both of those multiple times.
I've reinstalled the drivers that come with the Advanced Ace Hack Kit multiple times. Do you think I should I uninstall them and use the stock drivers?
Click to expand...
Click to collapse
Yeah, sorry about that. I skimmed through the post. After submitting the reply I saw that you already tried a different rom. You could give that a shot, installing htc sync. Have you tried the sd card on a different phone, or connected directly to the computer or a different sd card on your phone? Besides this I'm out of ideas.

Teichopsia said:
Have you tried the sd card on a different phone, or connected directly to the computer or a different sd card on your phone? Besides this I'm out of ideas.
Click to expand...
Click to collapse
Yup, the SD card works on my old Samsung Rant. I'll try installing the stock drivers, thanks for trying to help.

Ahh Tei has joined the party
I'm still sticking with a port replacement, it's the last thing that's left (as far as I can think of)
Sent from my GT-N8010 using xda app-developers app

Related

USB detection when connected to computer not working!(*POSSIBLY FIXED*)

- I think I found a fix and it was quite easy to be honest. All I did was reinstall HTC SYNC and my computer is recognizing my phone now. Only thing is, i'm pretty sure if you want to use adb you had to uninstall this.
- Another solution is to update the RADIO on your phone to the newest version. (CREDIT GOES TO HAZAKINS FOR FINDING THIS)
I successfully rooted 2.2 today with the new guide. The first rom I flashed was RevE and noticed that when I plugged in my usb, to my computer, the notification bar would show up with the option of mounting or charging and then disappear after a second. Not only that, the phone didn't charge at all while connected and the notification bar was clear and didn't tell me whether I was charging only, ect even though it usually does.
The only way I am able to access my SD card is strictly through recovery now by mounting the usb. Other than that, there is no other way for me to access my SD card. Let me be clear that YES I have tried more than one USB port and usb cable but still there has been no luck. Let me also add that it was working fine before rooting.
Also, I just flashed to CM R2 successfully and the same issue still exists. I'm not really sure what else to do.
One interesting thing, if this means anything, that I found, was that I saw the My HTC drivers in device manager only when I accessed my SD card through recovery, it never appeared when I tried to connect my phone to my computer outside of recovery.
So, I'm not really sure what else to do. I have rebooted both my phone and my computer and I am really leaning towards the fact that it may have to do with the My HTC drivers. The thing is though, add or remove programs doesn't show My HTC when my phone is connected to the homescreen. But, I did manage to uninstall it while in recovery mode and as soon as I went back to the homescreen the driver installed so fast that I couldn't stop it from installing.
So, I have no idea what to do
I just confirmed that I am not the only one with this issue in IRC. We both narrowed it down to the driver being the issue. I'm not sure how exactly I can delete it though because it only shows up for an instant and then disappears. It isn't even in add or remove programs.
When you connect your phone, try toggling the USB Debugging off and then back on. I had similar problem (not exactly the same) and this is what worked for me.
Sent from my PC36100 using XDA App
I actually had this exact same problem... all the way up until I tried a different usb port... so I guess I got lucky.
But the one port was working fine up until I put the new ROM on it. Then it stopped working. Then I had to use a different port. I was able to do that... But now after phone reboot and PC reboot, 1st usb port works fine.
I hope it starts working for you.
I did same thing having same problem, I even downloaded another rom with rom manager and installed it, still same problem. When I plug in my USB cord it will pop up for a second on the phone to ask my charge or drive the goes away before i can do anything.
mikebeam said:
I did same thing having same problem, I even downloaded another rom with rom manager and installed it, still same problem. When I plug in my USB cord it will pop up for a second on the phone to ask my charge or drive the goes away before i can do anything.
Click to expand...
Click to collapse
basically sums up my issue.
OK Here is the fix, buy a mini sdcard reader copy the pc36img file to your sdcard using this reader, install back in phone boot into recovery and let it update, then startover root process, this worked for me, I haven't update to 2.2 yet, but I got usb back
sombdy said:
When you connect your phone, try toggling the USB Debugging off and then back on. I had similar problem (not exactly the same) and this is what worked for me.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Posting again.
Did you try this? Simple fix.
Sent from my PC36100 using XDA App
My fix was to get rid of the extension USB cable extender I was using. Apparently the signal degrades too much across it. I tried 3 different extender cables too.
sombdy said:
Posting again.
Did you try this? Simple fix.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I tried that, it was a no go.
I had the same issue. Using Unrevoked states to uninstall the HTC sync drivers. Just reinstall them and it should charge your phone. That worked for me...
weidnerj said:
I had the same issue. Using Unrevoked states to uninstall the HTC sync drivers. Just reinstall them and it should charge your phone. That worked for me...
Click to expand...
Click to collapse
I did that, twice, and the same issue is occurring.
Also having the same problem after the 2.2 down grade.
Same problem
I can't mount my SDcard either. I followed the new video tutorial to get root on phones that came with 2.2. I think something went wrong when i got that out of memory write error. I have tried two different computers and all their usb spots. I have not been able to mount sd card yet. It does charge however. Any ideas as what to do?? Oddly enough i was able to get Amon-ra recovery flashed so doesn't that mean i have full root??
Seems like a good amount of people are having this issue. If someone comes across a fix please share!!!
Try uninstalling My HTC and HTC Installer Drivers (I forgot the exact name) and then reinstalling HTC SYNC.
Got mine to work
on some other forum someone tried flashing the radios to the newest version and fixed the problem. I tried this as well and came back here to let you guys know that it worked for me also.
here is a link to the radio files.
link::::forum.xda-developers.com/showthread.php?t=715485
Easy fix: Uninstall the HTC software, then reinstall it.
This should reinstall the driver for your EVO.
the HTC software uninstall and reinstall didnt work for me. Wish it would have.
hazakins said:
the HTC software uninstall and reinstall didnt work for me. Wish it would have.
Click to expand...
Click to collapse
Mine was working until I booted into recovery. Drivers got installed automatically and now I can't connect my phone to my PC again : /

My phone isnt recognized by my computer anymore

Hello,
i've got a problem like the title says. Everytime i connect my phone to the computer via usb, i get the message the device wasnt recognized by the computer. i tried everything i know, another usbport. etc. i want to install a new radio, but without connecting to the computer it isnt possible, because i dont have the usb debugging active.
i hope someone has an idea what i can do. i have rcmix 6.1.0.1 installed.
Are you using Windoze?
If you are unfortunate enough to be doing so then you might need to reinstall HTC Sync program (sometimes it works better if you completely uninstall it first including manually removing any left over folders and files in the application data folder.
thanks for the quick answer.
i tried it, but it didnt help. where is this application data folder? do you mean on the computer? i found after uninstalling no more folders from htc.
and yes i use windows home premium 64bit.
got another idea? now it says also the device does not function properly. i hope that nothing on the device is broken.
schorschl said:
thanks for the quick answer.
i tried it, but it didnt help. where is this application data folder? do you mean on the computer? i found after uninstalling no more folders from htc.
and yes i use windows home premium 64bit.
got another idea? now it says also the device does not function properly. i hope that nothing on the device is broken.
Click to expand...
Click to collapse
yes he is talking about your computer... if in the "program files" you hasn´t anythink about HTC SYNC,, ALL IS OK...
but enssure that in the configuration panel-system-dispositive administrator you hasn´t any drive installed for your android device... if you have installed it, erase or uninstall it before re-install htc sync or the htc drivers....then you can re-install and reboot windoux...
and hey buddy!I recommend to you to consider to pass to linux, you will not have this type of mistakes... LOL
UBUNTU is great!
I'm afraid I don't know much about Windoze but memory serving appication data is a hidden folder so you will need to change it to view them and is in the Documents and Settings / [Your username] directory.
Device not function is just a default Windoze error when it can't install something, ignore it, your phone is fine.
If you have reinstalled HTC Sync, try a USB port on the opposite side of the PC. So if you trying ones next to each other on the front, try ones on the back (they use different headers on the motherboard).
If that doesn't work then I'm afraid I probably won't be of much more use, sorry.
SERGI.3210 said:
and hey buddy!I recommend to you to consider to pass to linux, you will not have this type of mistakes... LOL
UBUNTU is great!
Click to expand...
Click to collapse
Best advice ever. Ubuntu user here too (thus for me everything just works ).
Mr_JMM said:
Best advice ever. Ubuntu user here too (thus for me everything just works ).
Click to expand...
Click to collapse
The use of linux is good to understand better android OS you don´t believe?
you said it.... EVERYTHING WORKS
thanks guys for your help, but although i followed your advices, except the one to switch to linux ;-), it hasnt got better yet. the problem is still exsisting and i dont know what else i can do.
anyone got an idea how to install radio without having usb debugging and the drivers from the computer?
Hi!
I've got the same problem with 2 different PCs, one with Win7 64-bit, the other with Win XP PRO.
Other devices work fine with the same USB ports, so i doubt it's windows or the PC...
schorschl said:
thanks guys for your help, but although i followed your advices, except the one to switch to linux ;-), it hasnt got better yet. the problem is still exsisting and i dont know what else i can do.
anyone got an idea how to install radio without having usb debugging and the drivers from the computer?
Click to expand...
Click to collapse
you can´t flash any radio if your phone is not recognized
well.. Let's continue with the problem in question...
1.At some time could you have connected it?with the stock rom maybe?
2.have you tried to swich on mass storage usb mode?what´s the result?
3.when you tries to swich the phone for flash some radio you enables "usb debug"
and "only chargue"?
its a weird problem
Hey man, I've had the same problem with my old Desire (normal). Which was actually broken.. Went back to the store twice and it was sent to htc twice. But that one wasn't rooted tho. But in the end, the sensors were broken & something inside the phone that didn't recon the pc. But also try a full wipe, which helped temporarily for me.
1. yes i functioned, not only with stock rom, but also with the next few custom roms. but then 2 weeks ago the problem occured and i dont know why. before i used custom roms for months.
2. it also doesnt recognize the mass storage anymore, i dont see the memorycard as a storage device in explorer.
3. yes i turned usb debugging on and connected charging only, i flashed radios before. but the problem with the actual is, that my signalstrength is weak and so i wanted to flash the recommended for this rom, and so i recognized there is something wrong, cause my problem here occured.
normally i sync with myphoneexplorer so i didnt realize that mass storage didnt function anymore.
and because earlier i got no problems, i think more and more, that something on the phone went wrong.
maybe it helps if i go back to stockrom and undo all changes i made, to start all over again?
again thanks mate for your effort to help me out
maikel16 said:
Hey man, I've had the same problem with my old Desire (normal). Which was actually broken.. Went back to the store twice and it was sent to htc twice. But that one wasn't rooted tho. But in the end, the sensors were broken & something inside the phone that didn't recon the pc. But also try a full wipe, which helped temporarily for me.
Click to expand...
Click to collapse
maybe this is his problem...
schorschl said:
1. yes i functioned, not only with stock rom, but also with the next few custom roms. but then 2 weeks ago the problem occured and i dont know why. before i used custom roms for months.
2. it also doesnt recognize the mass storage anymore, i dont see the memorycard as a storage device in explorer.
3. yes i turned usb debugging on and connected charging only, i flashed radios before. but the problem with the actual is, that my signalstrength is weak and so i wanted to flash the recommended for this rom, and so i recognized there is something wrong, cause my problem here occured.
normally i sync with myphoneexplorer so i didnt realize that mass storage didnt function anymore.
and because earlier i got no problems, i think more and more, that something on the phone went wrong.
maybe it helps if i go back to stockrom and undo all changes i made, to start all over again?
again thanks mate for your effort to help me out
Click to expand...
Click to collapse
you´re welcome companion
i reded in a spanish forum ( www.htcmania.es ) about your problem and there´s people that had the same problem with a S.GALAXY S & desire HD...
someone was solved it fullwiping and formating (in the paragraph of mounts & storage into CWM) and flashing another ROM... then they formatted their sd card with a card reader OF THE PC... later they was formatted the sd card from the pc and the problem was disapeared successfully...
BUT if it persists i think that you should (mi suggestion) send your machine to the thecnical service....
ok, will try this today evening when i'm home. if this doesnt work i will reset it in the orginial state and send it to the technical support. i will leave a comment if i was successful, perhaps this will help others with the same problem.
schorschl said:
ok, will try this today evening when i'm home. if this doesnt work i will reset it in the orginial state and send it to the technical support. i will leave a comment if i was successful, perhaps this will help others with the same problem.
Click to expand...
Click to collapse
good idea mate
see you soon
finally after long hours of work, i have to state, that nothing changed.
i tried everything, but its still the same.
so i think i will send it in to the technical service.
does anyone of you know if they will say something about the software i changed? because i now i cant go back to stock radio.
thanks for your help.
finally after long hours of work, i have to state, that nothing changed.
i tried everything, but its still the same.
so i think i will send it in to the technical service.
does anyone of you know if they will say something about the software i changed? because i now i cant go back to stock radio.
thanks for your help.
Click to expand...
Click to collapse
oops!!don't say anything LOL! you lose warranty...unroot and disable custom recovery...of your phone flashing an official ruu and then do S-OFF... ITS sufficient..
edit: sorry FOR your DHD
Sent from my Nokia 3210 running the worst symbian using the XDA app powered by LOL
hi mate, i also had the same problem, i connected my dhd to the back usb port of my pc and it was ok. and i also got this problem when i was using a non genuine htc usb cable.
weird!!! can it be possible?
EDIT:I´M using a NOKIA N97 genuine cable and works perfect... LOL

[Q] gingerbreak root problem

I've been trying to root my epic 2.2 with gingerbreak and it doesn't work. I've done It before and now it says "Not sure what happened.exploit failed or reboot failed. Reboot manually and see if you have Superuser" I did everything right
Does anyone know how to fix this?
mummer96 said:
I've been trying to root my epic 2.2 with gingerbreak and it doesn't work. I've done It before and now it says "Not sure what happened.exploit failed or reboot failed. Reboot manually and see if you have Superuser" I did everything right
Does anyone know how to fix this?
Click to expand...
Click to collapse
Use the 1 click
Sent from marcusantrom v5
marcusant said:
Use the 1 click
Sent from marcusantrom v5
Click to expand...
Click to collapse
Which one?
The one for cwm 3.0.2.5
if you cant live large, look big in the coffin!!!
Also, supposedly, gingerbreak only works on phones that have odined to ec05. That's the consensus at least.
Sent from my perfect epic
musclehead84 said:
The one for cwm 3.0.2.5
if you cant live large, look big in the coffin!!!
Click to expand...
Click to collapse
I keep getting "phone not connected" any suggestions
I have tried all available options for troubleshooting and can not figure it out. The drivers are good, different cords, different Root techniques, I mean everything ... but my phone won't connect even after re-installing the samsung drivers.
Windows Vista
64 bit
phone EC05
firmware 2.2.1
stock everything
hooover said:
I keep getting "phone not connected" any suggestions
I have tried all available options for troubleshooting and can not figure it out. The drivers are good, different cords, different Root techniques, I mean everything ... but my phone won't connect even after re-installing the samsung drivers.
Windows Vista
64 bit
phone EC05
firmware 2.2.1
stock everything
Click to expand...
Click to collapse
Did you try a different usb port or a different pc, if available?
Sent from my perfect epic
zanderman112 said:
Did you try a different usb port or a different pc, if available?
Sent from my perfect epic
Click to expand...
Click to collapse
I have tried all ports on my PC, no I haven't tried to use another PC though.
I just Rooted my friends brand new epic 10 days ago. I just can't figure out how to make my device connect as itself instead of "unknown"
Try the Bonsai MasterKey Unlocker, you will like it better than the stock CWM 3.0.2.5
Sent from Bonsai 7.1.1.1
I am also going thru the same senerial a you... if you find a "fix" for this will you please reply....like wise from me. I have even tried putting th e epic in "DL" mode. But odin does not acknowlege my phone. Hit me up . Thnx.
Sent from my SPH-D700 using XDA App
Get a better usb cable radioshack has gold tip usb cables they always work. Or go too verizon and buy the usb cable for the droid pro
Top Nurse said:
Try the Bonsai MasterKey Unlocker, you will like it better than the stock CWM 3.0.2.5
Sent from Bonsai 7.1.1.1
Click to expand...
Click to collapse
I second this
pacoz said:
I am also going thru the same senerial a you... if you find a "fix" for this will you please reply....like wise from me. I have even tried putting th e epic in "DL" mode. But odin does not acknowlege my phone. Hit me up . Thnx.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Before Odin can detect it you must first make sure your computer can detect your phone. That way you'll know if the drivers work fine. If it does then get a new USB cable to connect it while using odin. I got a rocketfish usb cable and it works better than the samsung one...or any usb cable such as a blackberry's works fine.
hooover said:
I have tried all ports on my PC, no I haven't tried to use another PC though.
I just Rooted my friends brand new epic 10 days ago. I just can't figure out how to make my device connect as itself instead of "unknown"
Click to expand...
Click to collapse
When trying to root make sure you aren't using a stock samsung usb cable. Some have been successful using them while rooting but for most it sucks. Are you enabling usb debugging?
I am having the same problem. Gingerbreak failed to run with the same error, and no amount of different cable or port (tried three of each) will avoid the phone not connected message when attempting one click root. I'd love to hear ideas to resolve either of these or other rooting options.
Update - tried the Bonsai unlocker mentioned in this thread, and tried the one click method on a second machine to which I had never connected my device. In all cases, got a phone connection failure. And yes, I have enabled USB debugging, and when I disable it, I am able to mount the phone just fine and see the external memory card, so there's nothing wrong with the USB port or cable. I have a relatively new replacement phone that came preloaded with Froyo. Maybe something has been done to newer devices to disable this ability? Can't imagine what else could be wrong.
thanks,
-- robert
rmingee said:
I am having the same problem. Gingerbreak failed to run with the same error, and no amount of different cable or port (tried three of each) will avoid the phone not connected message when attempting one click root. I'd love to hear ideas to resolve either of these or other rooting options.
Update - tried the Bonsai unlocker mentioned in this thread, and tried the one click method on a second machine to which I had never connected my device. In all cases, got a phone connection failure. And yes, I have enabled USB debugging, and when I disable it, I am able to mount the phone just fine and see the external memory card, so there's nothing wrong with the USB port or cable. I have a relatively new replacement phone that came preloaded with Froyo. Maybe something has been done to newer devices to disable this ability? Can't imagine what else could be wrong.
thanks,
-- robert
Click to expand...
Click to collapse
My bad - apparently I didn't have the right drivers installed. I assumed since I could connect in USB mode without debugging I had the right drivers, but apparently not. Sorry to bother. In case anyone else runs into this, I apparently can't post a URL to help you, so go look for a post on the Epic "All Things Root" forum on Android Forums,
It appears I am successfully rooted after having to reboot the phone once after a failure the first time I ran. Woohoo! Now I can do a true full backup.
-- robert
The only way I could get mine to work (I would get the same errors using gingerbreak) I restored the phone to factory settings using the samsung recovery mode. Press power volume down and camera button. Your volume buttons are used to highlight the text and the home key is used to select. Wipe cache 3 times, and wipe the dalvick (spelled wrong) 3 times, then reset phone back to factory settings through here. Remember you will lose everything so back up your apps using AppBrain. I ran GingerBreak again and it worked perfectly. I would also get the same errors when trying to odin. Its been that way everysince I updated to 2.2. By the way I am EC05, did that before I updated because I was running midNight Rom.
Sent from my SPH-D700 using XDA App

SGN won't mount

After solving this problem I got a new one. My SGN won't mount even though I have USB debugging on. Windows both 64bit and 32bit won't recognize it. I try to install/reinstall the drivers but I can't since the phone won't mount. I haven't found any similar problems to this for SGN. Any suggestions/directions?
Thanks in advance.
p.s. I started a new thread since this is a different problem and probably not connected to the previous. I hope that's ok.
aventinus said:
After solving this problem I got a new one. My SGN won't mount even though I have USB debugging on. Windows both 64bit and 32bit won't recognize it. I try to install/reinstall the drivers but I can't since the phone won't mount. I haven't found any similar problems to this for SGN. Any suggestions/directions?
Thanks in advance.
p.s. I started a new thread since this is a different problem and probably not connected to the previous. I hope that's ok.
Click to expand...
Click to collapse
Just starting with the basics here. But have you tried a different USB port? If it's a desktop, the ones in the back (directly connected to the motherboard) are usually your best bet.
Second, are you using the stock cable? I've had problems with a few phones I've worked on that didn't like communicating with non factory cable.
ctyonthehil said:
Just starting with the basics here. But have you tried a different USB port? If it's a desktop, the ones in the back (directly connected to the motherboard) are usually your best bet.
Second, are you using the stock cable? I've had problems with a few phones I've worked on that didn't like communicating with non factory cable.
Click to expand...
Click to collapse
I have tested every usb port both in my PC and laptop. I have used two different cables and I tried both Windows and Linux (Ubuntu). The cables are fine, my HTC Desire connects just fine. The phones charges but not connecting and this happened an hour ago after solving the previous problem I mentioned it the first post. So I'm 99% sure that the problem is about the device, not the PC/Laptop.
Read the connected thread to get the history of what happened. After returning to stock ICS I got the message for the JB update. Updated and now the phone works fine except the USB debugging and the fact that I don't have CWM atm. I can't install it either because I need to mount the phone. :/
Thanks for the quick reply though.
EDIT: Forgot to mention that the device when connected does nothing, doesn't matter if I have USB debugging on or off.
aventinus said:
I have tested every usb port both in my PC and laptop. I have used two different cables and I tried both Windows and Linux (Ubuntu). The cables are fine, my HTC Desire connects just fine. The phones charges but not connecting and this happened an hour ago after solving the previous problem I mentioned it the first post. So I'm 99% sure that the problem is about the device, not the PC/Laptop.
Read the connected thread to get the history of what happened. After returning to stock ICS I got the message for the JB update. Updated and now the phone works fine except the USB debugging and the fact that I don't have CWM atm. I can't install it either because I need to mount the phone. :/
Thanks for the quick reply though.
EDIT: Forgot to mention that the device when connected does nothing, doesn't matter if I have USB debugging on or off.
Click to expand...
Click to collapse
Just out of curiosity are you using a legal with fast charge turn on because you can't mount the phone and use fast charge. If so turn it off and try again.
Sent via moon rays...
I had a similar problem and had to go buy a data microUSB to USB cable from RadioShack, instead of using the cable that connects to a charger.
Sent from my Galaxy Nexus
aventinus said:
Read the connected thread to get the history of what happened. After returning to stock ICS I got the message for the JB update. Updated and now the phone works fine except the USB debugging and the fact that I don't have CWM atm. I can't install it either because I need to mount the phone. :/
Click to expand...
Click to collapse
You can install ROM Manager from the app store and flash CMW Recovery from there.
---------- Post added at 09:01 AM ---------- Previous post was at 08:54 AM ----------
netbuzz said:
You can install ROM Manager from the app store and flash CMW Recovery from there.[/QUOT
I said "app store", wtf! I never even owned an iphone, lol. Here's the link to what you need: https://play.google.com/store/apps/...xLDMsImNvbS5rb3VzaGlrZHV0dGEucm9tbWFuYWdlciJd
Once installed, go to the app, the top option will flash CMW Recovery to your phone.
Click to expand...
Click to collapse
aventinus said:
I have tested every usb port both in my PC and laptop. I have used two different cables and I tried both Windows and Linux (Ubuntu). The cables are fine, my HTC Desire connects just fine. The phones charges but not connecting and this happened an hour ago after solving the previous problem I mentioned it the first post. So I'm 99% sure that the problem is about the device, not the PC/Laptop.
Read the connected thread to get the history of what happened. After returning to stock ICS I got the message for the JB update. Updated and now the phone works fine except the USB debugging and the fact that I don't have CWM atm. I can't install it either because I need to mount the phone. :/
Thanks for the quick reply though.
EDIT: Forgot to mention that the device when connected does nothing, doesn't matter if I have USB debugging on or off.
Click to expand...
Click to collapse
No problem.
I was unable to mount with my Razr after I factory wiped to sell it a few weeks back. I wanted to make sure my SD ext had been wiped with the reset, but it wouldn't mount. Performed another factory reset and that solved the problem. That was with stock OTA ICS though.
However, I'm not sure that would help you much in this case since it looks like you did a clean install.
Sent from my Galaxy Nexus using xda premium
I've been having some trouble with this too. My phone does connect and "mount" (that's not exactly what happens, since it uses MTP rather than USB Mass Storage), but it always takes a while. The phone device shows up immediately, but the actual storage (shown under the phone device) always takes a minute or so to show up. It works just fine after that, but it's still pretty annoying to have to wait. I don't think I had this behavior before JB.
RoadHazard said:
I've been having some trouble with this too. My phone does connect and "mount" (that's not exactly what happens, since it uses MTP rather than USB Mass Storage), but it always takes a while. The phone device shows up immediately, but the actual storage (shown under the phone device) always takes a minute or so to show up. It works just fine after that, but it's still pretty annoying to have to wait. I don't think I had this behavior before JB.
Click to expand...
Click to collapse
Mine does that too but what I've noticed is that if I have a screen lock/pin set that I have to unlock it first before it will show up
slickrickstyles said:
Mine does that too but what I've noticed is that if I have a screen lock/pin set that I have to unlock it first before it will show up
Click to expand...
Click to collapse
Oh, you're right! Just checked to make sure, and that's exactly what's going on. The internal storage shows up the second I unlock the phone, and if it's already unlocked when I connect it the storage shows up immediately. Guess I've always unlocked the phone after a while when it hasn't seemed to be working in the past, to check that it's indeed connected using MTP, but just haven't realized that unlocking it is what makes it show up. But that actually makes perfect sense, of course - you wouldn't want anyone to be able to access the files on a locked phone by just connecting it to a computer.
hungmung said:
Just out of curiosity are you using a legal with fast charge turn on because you can't mount the phone and use fast charge. If so turn it off and try again.
Sent via moon rays...
Click to expand...
Click to collapse
+1. Fast Charge could be enabled by your kernel. If you use the Franco update app or Trinity kernel control you should check that.

Stuck in boot loop with no USB option

I just inherited a t-mobile phone that was rooted. I installed the latest version of TWRP and tried to re-root it but now it's in a boot loop and on top of that I can't connect the phone to a computer b/c I get the "USB Device Not Recognized" message. I've re-installed the drivers and I've tried the toothpick trick. Nothing is working. What are my options?
jconway1968 said:
I just inherited a t-mobile phone that was rooted. I installed the latest version of TWRP and tried to re-root it but now it's in a boot loop and on top of that I can't connect the phone to a computer b/c I get the "USB Device Not Recognized" message. I've re-installed the drivers and I've tried the toothpick trick. Nothing is working. What are my options?
Click to expand...
Click to collapse
First wrong section...second I'd say flash a different Rom/kernel pair... or redo your recovery from Odin
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
bmg002 said:
First wrong section...second I'd say flash a different Rom/kernel pair... or redo your recovery from Odin
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
First, I believe this is the correct section - the phone I am working with is a T-Mobile Galaxy S II... Second, I can't Odin because I don't have a working usb connection. I've tried several different ROMS from this fine section and I get the same result... Boot Loop
If you flashed TWRP 2.6.3, that's your problem.
Flash 2.6.1
This is the wrong section because it has nothing to do with ROM development.
With that being said if you can still boot into twrp you still have hope. Try loading a different ROM into an SD card using a converter and slide back in the phone to properly wipe first then re flash.
I don't understand why you can't get a proper USB connection going but above suggestion may solve it.
Sent from my SGH-T989 using xda app-developers app
You could always get a SD card reader, connect t to ur PC, DL a flashable twrp 2.6.1.0 and flash the recovery, then flash a ROM an u should be back in action, but above mentioned is right this is the wrong forum u need q&a
Sent from my -T989 using XDA Premium 4 mobile app
jconway1968 said:
First, I believe this is the correct section - the phone I am working with is a T-Mobile Galaxy S II... Second, I can't Odin because I don't have a working usb connection. I've tried several different ROMS from this fine section and I get the same result... Boot Loop
Click to expand...
Click to collapse
Just to confirm a few things: where do you not have the working USB connection? in download mode? If so, I'd try reinstalling the drivers.
Also, I see in your sig that you state your phones are:
Asus Nexus 7
Sprint Galaxy Note 2
Neither of which is a SGH-T989. Are you sure you are flashing the correct ROM/Kernel for your device?
also you said it came rooted but you re-rooted it. What process did you use to re-root it?
One last thing: you say you got it second hand, are you sure it is a T-Mobile galaxy S 2? May want to check under the battery for a "T989" or "i9100". The i9100 is NOT a T-Mobile galaxy S 2. It should be SGH-T989 if they didn't give you incorect info about the phone.
You could also try a different USB cable or hub. I've had USB extension cables give me grief and the front ports on my PC don't like my phone.
bmg002 said:
Just to confirm a few things: where do you not have the working USB connection? in download mode? If so, I'd try reinstalling the drivers.
Also, I see in your sig that you state your phones are:
Asus Nexus 7
Sprint Galaxy Note 2
Neither of which is a SGH-T989. Are you sure you are flashing the correct ROM/Kernel for your device?
also you said it came rooted but you re-rooted it. What process did you use to re-root it?
One last thing: you say you got it second hand, are you sure it is a T-Mobile galaxy S 2? May want to check under the battery for a "T989" or "i9100". The i9100 is NOT a T-Mobile galaxy S 2. It should be SGH-T989 if they didn't give you incorect info about the phone.
You could also try a different USB cable or hub. I've had USB extension cables give me grief and the front ports on my PC don't like my phone.
Click to expand...
Click to collapse
Thanks for your help. Here are the answers to your questions:
I think there is something wrong with the micro USB input on the phone. I have reinstalled the drivers several times. I have tried different cables and different computers. I even tried the toothpick trick. No luck.
I do have a GN2. The SG2 is for my daughter...
It is a genuine SGH-T989 I checked under the battery.
soupysoup said:
You could always get a SD card reader, connect t to ur PC, DL a flashable twrp 2.6.1.0 and flash the recovery, then flash a ROM an u should be back in action, but above mentioned is right this is the wrong forum u need q&a
Sent from my -T989 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Where do I find and how do I put a flashable twrp 2.6.1.0 on my micro sd card? I've always used goomanager in the past but obviously that won't work in this case...
jconway1968 said:
Where do I find and how do I put a flashable twrp 2.6.1.0 on my micro sd card? I've always used goomanager in the past but obviously that won't work in this case...
Click to expand...
Click to collapse
Everything I've found requires a computer connection. I need to be able to flash it back from v2.6.3.1 using TWRP to do it. Is that possible?
soupysoup said:
You could always get a SD card reader, connect t to ur PC, DL a flashable twrp 2.6.1.0 and flash the recovery, then flash a ROM an u should be back in action, but above mentioned is right this is the wrong forum u need q&a
Sent from my -T989 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
One more piece of information that might be helpful... When I try to wipe the cache I get this message "Formatting Data using make_ext4fs function" and it stays stuck there. I've left it for over 30 minutes and it doesn't ever move from that screen. Hope that helps... I really need some help here.
jconway1968 said:
One more piece of information that might be helpful... When I try to wipe the cache I get this message "Formatting Data using make_ext4fs function" and it stays stuck there. I've left it for over 30 minutes and it doesn't ever move from that screen. Hope that helps... I really need some help here.
Click to expand...
Click to collapse
In twrp settings change it to use rm instead of formatting
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
jconway1968 said:
Everything I've found requires a computer connection. I need to be able to flash it back from v2.6.3.1 using TWRP to do it. Is that possible?
Click to expand...
Click to collapse
If u go to the dev section on this phone and look around a bit, u will find the twrp thread, in that thread is a flashabke copy of 2.6.1.0, if u can't find it pm me, I have a copy, all u would need to do is put the zip file on any micro SD card then put it in the phone and flash it with the twrp u have now, it will revert it back to 2.6.1.0 and that should fix ur prob, but like I said of u can't find it pm me and I'll shoot u a copy
Sent from my -T989 using XDA Premium 4 mobile app
soupysoup said:
If u go to the dev section on this phone and look around a bit, u will find the twrp thread, in that thread is a flashabke copy of 2.6.1.0, if u can't find it pm me, I have a copy, all u would need to do is put the zip file on any micro SD card then put it in the phone and flash it with the twrp u have now, it will revert it back to 2.6.1.0 and that should fix ur prob, but like I said of u can't find it pm me and I'll shoot u a copy
Sent from my -T989 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Ok so I Flashed it and now it's stuck on the Blue Teamwin screen???
jconway1968 said:
Ok so I Flashed it and now it's stuck on the Blue Teamwin screen???
Click to expand...
Click to collapse
Let it sit on the TeamWin screen for a minute or so... I find it sometimes takes a little bit.
If it doesn't ever get past there, try hooking it up to a PC and see if you can get ADB to load (presuming you have ADB installed and ADB drivers installed). If you can, try to do an "adb pull /proc/last_kmsg" and a "adb logcat > logcat.txt" and zip those up and toss them on here.
If you CAN'T get into adb, I would try hooking the phone up to Kies and see if it will do anything for you.
Or you could try following this guide as you have the T-Mobile SGH-T989 (not the Telus SGH-T989D):
http://forum.xda-developers.com/showthread.php?t=1513359
BUT make sure to grab the correct stock image file for whatever version your android currently is (ie if you are on Android 2.3.6, then make sure to get the T-mobile KL1 2.3.6 stock image).
Also, what ROM did you flash? was it a 4.3 ROM? If so, did you update your radio before you flashed the ROM? I think 4.1+ needs the updated radio to function properly.
I know you said you can't connect through ODIN, but I'm hoping it is because of some odd driver or odd ODIN version. That thread has the stuff to make it all work I believe.
I'm really hoping you can get ADB to work. If you can pull a logcat of your bootup process, it will be much easier to figure out what went wrong.
bmg002 said:
Let it sit on the TeamWin screen for a minute or so... I find it sometimes takes a little bit.
If it doesn't ever get past there, try hooking it up to a PC and see if you can get ADB to load (presuming you have ADB installed and ADB drivers installed). If you can, try to do an "adb pull /proc/last_kmsg" and a "adb logcat > logcat.txt" and zip those up and toss them on here.
If you CAN'T get into adb, I would try hooking the phone up to Kies and see if it will do anything for you.
Or you could try following this guide as you have the T-Mobile SGH-T989 (not the Telus SGH-T989D):
http://forum.xda-developers.com/showthread.php?t=1513359
BUT make sure to grab the correct stock image file for whatever version your android currently is (ie if you are on Android 2.3.6, then make sure to get the T-mobile KL1 2.3.6 stock image).
Also, what ROM did you flash? was it a 4.3 ROM? If so, did you update your radio before you flashed the ROM? I think 4.1+ needs the updated radio to function properly.
I know you said you can't connect through ODIN, but I'm hoping it is because of some odd driver or odd ODIN version. That thread has the stuff to make it all work I believe.
I'm really hoping you can get ADB to work. If you can pull a logcat of your bootup process, it will be much easier to figure out what went wrong.
Click to expand...
Click to collapse
You guys are great!!! I really appreciate all the help. No matter what I do, ADB, Kies, different cables, different computers, nothing gets past the "USB Device Not Recognized" pop up. I let it sit for 15 minutes, twice. Still no love... I loaded TWRP_2.6.1.0_Hercules and then reboot and that's when it got stuck. Prior to that I had loaded TMobileT989UVMC6RootedDeodexed Rom. I forget where I got it. I'm pretty sure it was a 4.1.2 based rom.
jconway1968 said:
You guys are great!!! I really appreciate all the help. No matter what I do, ADB, Kies, different cables, different computers, nothing gets past the "USB Device Not Recognized" pop up. I let it sit for 15 minutes, twice. Still no love... I loaded TWRP_2.6.1.0_Hercules and then reboot and that's when it got stuck. Prior to that I had loaded TMobileT989UVMC6RootedDeodexed Rom. I forget where I got it. I'm pretty sure it was a 4.1.2 based rom.
Click to expand...
Click to collapse
weird... I am not sure why it is being so fussy with your phone.
Hopefully somebody has a better suggestion than I do, but my next thought is to try ebay-ing the phone in hopes that somebody gives you a few bucks for it. It sounds to me like the internal memory module is dying and the USB port is shot.
Is your water damage sticker pink/red or missing? It should be under the battery.
I hate thinking that the phone is just dead, but without being able to connect it to the PC in either recovery or download mode and not being able to boot into a ROM or recovery, I think the next step is to scrap it and hope somebody can send you a few bucks... or if you have experience soldering, maybe try replacing the USB connector?
I could be wrong mind you... The only time I had issues like that it was due to a badly flashed recovery and I needed to use ODIN to get back up and running. As a thought, do you have a Windows XP 32-bit computer you could try plugging the phone into? And while the phone is plugged in, can you check device manager for all devices? maybe try installing the drivers manually? I suggest windows XP 32bit because that is what I use the majority of the time with my phone. I've also used Windows 7 64-bit and it worked.
bmg002 said:
weird... I am not sure why it is being so fussy with your phone.
Hopefully somebody has a better suggestion than I do, but my next thought is to try ebay-ing the phone in hopes that somebody gives you a few bucks for it. It sounds to me like the internal memory module is dying and the USB port is shot.
Is your water damage sticker pink/red or missing? It should be under the battery.
I hate thinking that the phone is just dead, but without being able to connect it to the PC in either recovery or download mode and not being able to boot into a ROM or recovery, I think the next step is to scrap it and hope somebody can send you a few bucks... or if you have experience soldering, maybe try replacing the USB connector?
I could be wrong mind you... The only time I had issues like that it was due to a badly flashed recovery and I needed to use ODIN to get back up and running. As a thought, do you have a Windows XP 32-bit computer you could try plugging the phone into? And while the phone is plugged in, can you check device manager for all devices? maybe try installing the drivers manually? I suggest windows XP 32bit because that is what I use the majority of the time with my phone. I've also used Windows 7 64-bit and it worked.
Click to expand...
Click to collapse
Thanks again for your time and suggestions... I've always been very impressed with the xda community. I actually got this phone, used, from Swappa. And I am in the process of returning it for a refund. But the seller is being difficult and is trying to stick me with the phone. I was just trying to salvage it on my own, just in case... Thanks again.
jconway1968 said:
Thanks again for your time and suggestions... I've always been very impressed with the xda community. I actually got this phone, used, from Swappa. And I am in the process of returning it for a refund. But the seller is being difficult and is trying to stick me with the phone. I was just trying to salvage it on my own, just in case... Thanks again.
Click to expand...
Click to collapse
that sucks. I've heard good things about Swappa, but living in Canada I can't use it. My opinion it sounds like you got a dud and based on how hard the guy is fighting to not give you a refund, I wouldn't be surprised if he knew it was doa and just fluked out and get it running before he sold it. Or maybe it got water damaged and he knew it would fail soon so he sold it before it completely quit.
I hope you get it all sorted out.
Good luck and sorry I couldn't be more helpful.
bmg002 said:
that sucks. I've heard good things about Swappa, but living in Canada I can't use it. My opinion it sounds like you got a dud and based on how hard the guy is fighting to not give you a refund, I wouldn't be surprised if he knew it was doa and just fluked out and get it running before he sold it. Or maybe it got water damaged and he knew it would fail soon so he sold it before it completely quit.
I hope you get it all sorted out.
Good luck and sorry I couldn't be more helpful.
Click to expand...
Click to collapse
You were great!!! Thanks again...

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