[Q] T-M Not Booting Past Samsung Screen; I have troubleshooted - T-Mobile, Samsung Galaxy SIII

All,
I have used my GS3 for awhile now without issue. I'm abroad for the forseeable future, so I've only been using it for Wi-Fi calling and internet/apps. Regardless, Kies NEVER worked for me, and my computer never recognized the USB device. Up until recently, I've just used my iPod for music, so no problem.
Fast forward and my friend, who also has a GS3, tried to update my drivers and root/flash my phone so I can drag and drop files the way he does with his. I let him do this because I'm newb to this, and because he assured me he knew what he was doing as he'd done it to his and his girlfriend's phone.
As it turns out, he has an international version (he used ToolKit instead of QCom ToolKit) and he tried to root the wrong files to my phone. At first, I thought it was hard-bricked (which really puts me in a tough position since I won't be back in the States until January), but I don't think even his root attempt worked properly.
So where I'm at now:
The phone will not boot up. When I turn it on I get the Samsung Galaxy S III logo, but android never loads. The phone will charge via USB and the wall.
I can access recovery bootup
I can access download bootup (the ability to do the two above lead me to believe it isn't hardbricked, I read on these forums, if I can get to download bootup then it's probably fix-able)
I've combed the forums and the internet, in general, for a fix. I downloaded the factory restore settings from samsung-updates (sorry if I cannot plug this site, it's not intentional, simply to provide as much info as possible), but Odin always "FAIL"s when I attempt to apply it.
Additionally, I've attempted to recover via recovery bootup/reset, and then load the factory restore setting via Odin. This did load them, but the phone did not boot up.
QM ToolKit was acknowledging the phone, so I attempted to boot the correct files using ToolKit (the ALLINONE option) and this worked correctly, as expected via QM ToolKit. But still the phone would not boot up.
The phone sits at a black screen after the GSIII logo with the blue LED lit up.
Any tips or advice would be appreciated. I'm in quite a situation.

sadly i have the same problem, this happened randomly and cant get my device to boot

If you Odin tmo stock image tar and odin recognized your device and all went well then boot into stock recovery factory reset then reboot. It should boot up if all is well. When you plug to pc does your computer recognizes it?
Sent from my SGH-T999 using xda app-developers app

Provided your boot loader and download manager partitions are working(as it appears to be the case) you can get your phone back to a "working" state.
What I suspect happened is that at some point during the process of playing with it, your partition table got hosed and now android is borked. I would recommend re-partitioning it but I don't have enough info around me and available to give you instructions to do so. I'll do some digging and try to get back to you.

Related

Desperate Help Needed!

So I am the proud owner of a shiny, new Galaxy Nexus (GSM). Unlocked the bootloader and installed CWM recovery and was doing great. Today I decided to install the volume fix. Installed the zip through recovery, completed and rebooted. The phone got stuck in a bootloop over and over and over and over and would not boot Android at all. Did a ton of research here and everywhere and, in a panic, I booted into CWM recovery, reset the cache & did a full factory reset. NOW, the phone will not go past the Google bootscreen with the unlock symbol, no matter what I do. AND, I can't even flash the original google image because I can't get in to set USB debugging so my computer won't even recognize the phone (FYI, I'm on a Mac). I am at a complete loss and don't know what to do. If I could only get the computer to recognize the phone I could flash the original google image through Terminal, but alas, I can't. Any ideas? If I can somehow get this phone back up and running I would be eternally grateful. For now, I think I may be SOL. Thanks....
This happened to me, I was not able to solve the issue, even though I could push and pull data to and from the device via ADB. I could still not get past the google logo. I decided to lock the boot loader again and return to the store for a new device.
http://groups.google.com/group/android-building/msg/2cd2b16ed56a7e84
Sent from my Galaxy Nexus using XDA App
hartford said:
So I am the proud owner of a shiny, new Galaxy Nexus (GSM). Unlocked the bootloader and installed CWM recovery and was doing great. Today I decided to install the volume fix. Installed the zip through recovery, completed and rebooted. The phone got stuck in a bootloop over and over and over and over and would not boot Android at all. Did a ton of research here and everywhere and, in a panic, I booted into CWM recovery, reset the cache & did a full factory reset. NOW, the phone will not go past the Google bootscreen with the unlock symbol, no matter what I do. AND, I can't even flash the original google image because I can't get in to set USB debugging so my computer won't even recognize the phone (FYI, I'm on a Mac). I am at a complete loss and don't know what to do. If I could only get the computer to recognize the phone I could flash the original google image through Terminal, but alas, I can't. Any ideas? If I can somehow get this phone back up and running I would be eternally grateful. For now, I think I may be SOL. Thanks....
Click to expand...
Click to collapse
One more post like this in Dev section and you'll be banned for 3 weeks

[Q] AT&T Galaxy SIII (SGH-I747) will not boot past Samsung logo

I have been using the i747z ROMs for quite some time and after trying a bunch of other ROMs I always reverted back to theirs. So when their 3.0 version came out with Android 4.3 I installed it, using ClockWorkMod recovery. Right after it installed, CWM displayed a message about the boot loader and to fix it. So I went ahead and did that (Don't really remember what the message was) What I know is that I lost root. Also the phone could not connect to the mobile network, only on Wifi. So this morning, I factory reset the phone again, and attempted to root the phone with Odin with CF-Auto-Root-d2att-d2uc-samsungsghi747 (which I had used when I first rooted the phone). Now the phone doesn't boot past the 2nd samsung logo, it starts out with the Samsung logo with the blue circle around it, then the AT&T Rethink Possible and then the plain white Samsung logo. Also, the LED has a slow blue flicker.
I can get the phone into download mode and I have used Odin to attempt to load the stock firmware and the stock bootloader. But after restarting the phone I can't get past the same screen described above.
I am pretty sure this is not related to the i747z v3.0 ROM but rather something a miss with the order in which things need to start in Android. I have done some reading on that but I am not sure what I need to do to correct this soft brick situation. ( I have googled "soft brick" as well)
Any thoughts would be greatly appreciated!
mozphoto said:
I have been using the i747z ROMs for quite some time and after trying a bunch of other ROMs I always reverted back to theirs. So when their 3.0 version came out with Android 4.3 I installed it, using ClockWorkMod recovery. Right after it installed, CWM displayed a message about the boot loader and to fix it. So I went ahead and did that (Don't really remember what the message was) What I know is that I lost root. Also the phone could not connect to the mobile network, only on Wifi. So this morning, I factory reset the phone again, and attempted to root the phone with Odin with CF-Auto-Root-d2att-d2uc-samsungsghi747 (which I had used when I first rooted the phone). Now the phone doesn't boot past the 2nd samsung logo, it starts out with the Samsung logo with the blue circle around it, then the AT&T Rethink Possible and then the plain white Samsung logo. Also, the LED has a slow blue flicker.
I can get the phone into download mode and I have used Odin to attempt to load the stock firmware and the stock bootloader. But after restarting the phone I can't get past the same screen described above.
I am pretty sure this is not related to the i747z v3.0 ROM but rather something a miss with the order in which things need to start in Android. I have done some reading on that but I am not sure what I need to do to correct this soft brick situation. ( I have googled "soft brick" as well)
Any thoughts would be greatly appreciated!
Click to expand...
Click to collapse
After flashing through odin did you format data?If not try it.
Go into recovery and wipe data.
**SOLVED**
Thanks xXFl4sh, I had tried that.
Solved!
Alright where do I start? How about RTFM Some how I had missed the part about flashing a bootloader and a modem after the ROM. Not recalling having to do that before, I skipped right over it. Once the recovery CWM 6.0.3.1 was finally loaded, getting the flashing the ROM, the bootloader and the modem was easy as usual.
The key was having to use Odin to install a recovery in .tar or .tar.md5 format since I could not access a Recovery Mode on the GS3, as well as a rooted stock image (I used root66_ATT_I747UCDLK3.tar.md5 which is a rooted Android 4.1.1 for AT&T) For the recovery, I couldnt' find a .tar or .tar.md5 for ClockWorkMod (did find a utility to convert it, but didn't want to introduce another variable into the mix) so I used one from Team Win Recovery (v2.6.3.0) and with that I loaded the CWM recovery. Once all of that was in place, I proceed to factory reset, clear data, cache, system and then flash the new ROM, bootloader and modem.
In all of this I learned quite a bit about the whole process and how to narrow down possible resolutions. I still see the "Rom may flash stock recovery on boot" message after flashing either a ROM, bootloader or modem, but just backing out without answering Yes or No seems to work. Also (and this may be related, I don't see the option to restart in recovery from shutdown menu). Don't really know what that's all about for now, and honestly don't want to mess around (at least for a while)
I know the steps are general, but I hope this can help some else if they get their devices in a soft brick situation. As for the i747z v3 ROM with 4.3, I really like it, everything works (Wifi,Blutooth,tethering) and the battery seems good as well.
Thanks!

Bricked Note 8 AT&T SGH-I467

I've searched, I've tried but to no avail have I been able to fix my poor note 8..and I'm hoping someone can help!
I HAD a stock 4.4.2 Note 8 (AT&T version I-467) running, and I went with the Kingroot method to root. The device rooted but ran like a dog, and in my infinite wisdom did a wipe/reset to see if that would help.
Now here is where I stand:
1) The device boots to a screen saying unauthorized firmware
2) I can get to download mode (power+vol. down+Home)
3) I can NOT get to the screen with (power+col. up+Home)
I have tried Kies, and it won't take the serial number/model number, and Odin can only seem to flash the boot loaders. I have tried 4 different ROM's from samsung (with different international codes), and none of them are able to update the system (they all fail at about 90%). I've tried the all in one toolkit, and since I can't enable USB debugging at this point, it never recognizes the device as attached.
I've tried manually flashing with Odin TWRP, Phils, and stock recovery,(in the hopes of getting one to take so I could load a new ROM from SD card) and they all fail as well.
When I split any of the system images I can load a boot loader file from them, and it succeeds, but everything else fails.
Can anyone point me in the right direction, or am I completely hosed?
Sparkinman said:
I've searched, I've tried but to no avail have I been able to fix my poor note 8..and I'm hoping someone can help!
I HAD a stock 4.4.2 Note 8 (AT&T version I-467) running, and I went with the Kingroot method to root. The device rooted but ran like a dog, and in my infinite wisdom did a wipe/reset to see if that would help.
Now here is where I stand:
1) The device boots to a screen saying unauthorized firmware
2) I can get to download mode (power+vol. down+Home)
3) I can NOT get to the screen with (power+col. up+Home)
I have tried Kies, and it won't take the serial number/model number, and Odin can only seem to flash the boot loaders. I have tried 4 different ROM's from samsung (with different international codes), and none of them are able to update the system (they all fail at about 90%). I've tried the all in one toolkit, and since I can't enable USB debugging at this point, it never recognizes the device as attached.
I've tried manually flashing with Odin TWRP, Phils, and stock recovery,(in the hopes of getting one to take so I could load a new ROM from SD card) and they all fail as well.
When I split any of the system images I can load a boot loader file from them, and it succeeds, but everything else fails.
Can anyone point me in the right direction, or am I completely hosed?
Click to expand...
Click to collapse
+1 on that, I'm stuck in an exact same situation. No help from Samsung either. After rooting with Kingroot my tab started acting like crazy with flickering screen and random reboots, did exactly like you did.
There are many with similar issue and as per my research most of them have given up. Getting a system image dump from a rooted tab running 4.4.2 might be the only way out. Unless of course Samsung/AT&T decides to release full odin flashable image.
I was in a similar situation from trying to fix a eff problem and took my sgh-i467 to a Samsung Experience Center located in many Best Buys and they fixed it free of charge. They were not able to fix my issue with a corrupted EFF file that is keeping my 4G from working though as I had hoped. If you have a Best Buy around with the Samsung Kiosk in it I would give it a try. I ended up trying a few different ones to fix the eff issue and some of the employees at the Samsung centers were about as smart as a head of cabbage (they laughed at me when I said my Note 8 was the issue and said "you can't have a Note 8 the Note 5 just came out") but some were at least helpful and listened when I told them they have the tools to fix my tab (reflash it back to life) and they did. Hopefully they can help you.
man Im in the same exact situation.. And I cant seem to find any help anywhere. I cant locate a stock 4.4.2 kit kat odin flashable file anywhere for the n5120
Sparkinman said:
I've searched, I've tried but to no avail have I been able to fix my poor note 8..and I'm hoping someone can help!
I HAD a stock 4.4.2 Note 8 (AT&T version I-467) running, and I went with the Kingroot method to root. The device rooted but ran like a dog, and in my infinite wisdom did a wipe/reset to see if that would help.
Now here is where I stand:
1) The device boots to a screen saying unauthorized firmware
2) I can get to download mode (power+vol. down+Home)
3) I can NOT get to the screen with (power+col. up+Home)
I have tried Kies, and it won't take the serial number/model number, and Odin can only seem to flash the boot loaders. I have tried 4 different ROM's from samsung (with different international codes), and none of them are able to update the system (they all fail at about 90%). I've tried the all in one toolkit, and since I can't enable USB debugging at this point, it never recognizes the device as attached.
I've tried manually flashing with Odin TWRP, Phils, and stock recovery,(in the hopes of getting one to take so I could load a new ROM from SD card) and they all fail as well.
When I split any of the system images I can load a boot loader file from them, and it succeeds, but everything else fails.
Can anyone point me in the right direction, or am I completely hosed?
Click to expand...
Click to collapse
please help me i need de 4 files repair from this tablet
Try the forum thread started by djjiz, https://forum.xda-developers.com/galaxy-note-8-0/help/i467-4-4-2-t3537302... He posted the files and yes I was able to bring back my previously bricked AT&T Note 8.

S6 Edge+ (G928) t-mobile soft bricked after OTA upgrade to 6.0.1 while overseas HELP!

Hello, I managed to soft brick my phone while overseas and am writing this message at 2:00am in the morning (at least in this time zone) after two days of trying to fix it. Some background info--I'm usually based in the U.S., have a Samsung Galaxy S6 edge+ with service from T-mobile. Have never rooted or modified the phone in any way. I'm using a macbook pro laptop (running a windows virtual machine/vmware, on the mac) on this trip.
While on this current trip to Asia (currently in the Philippines) (much to my surprise it seems like the phone was getting 4G data here), I accidentally bumped the "yes" button on t-mobile's persistent OTA upgrade request box and the phone started a OTA upgrade, I assume to Android 6.0.1. I kept an eye on the phone as it went through various stages of progress in the upgrade. didn't see any error messages. It eventually restarted, got to the T-mobile screen, and got stuck there. That was two days ago. I've done quite a bit since that time to try to figure out what went wrong, searched all over online to find potential solutions. it goes without saying if there is any way possible i need to recover many important files on the device, so a reset is the option of last resort.
Long story short, seems like the farthest I can get on the phone is to Android Recovery mode, or the download screen. I installed the android tools and have "adb" working from the mac command line. Bad news is, it looks like I didn't have USB debugging mode activated on the phone, now I can't see any possible way to activate usb debug mode because the phone just won't boot past the t-mobile screen. I can get adb to detect the phone for a moment if I select "apply update from adb" on the recovery mode screen but that's about it, haven't been able to issue any other commands to the phone through adb other than detect and sideload.
tried to reload the android image...via command line adb sideload G928TUVU2DPD1 but get error messages about failure to verify (i think), anyways adb sideload wasn't happening. I installed Odin on my windows VM, attached the usb bridge from the mac to the windows vm and Odin was able to see the device. I was able to successfully push G928TUVU2DPD1 to the phone's download mode, both Odin and phone seemed happy about the file transfer, the phone went through a install process, restarted, with the exact same result as when the OTA update finished - phone stuck at the t-mobile screen after reboot.
I tried to load TWRP to the phone with hopes to run backups, and was actually able to transfer TWRP to the phone using Odin, yet TWRP wouldn't install -- the phone complained of the unauthorized binary. i guess the phone has to be rooted first or something else needs to be flashed to defeat the binary check, haven't tried that yet.
So I'm stuck with a soft bricked phone for now, yet instinct tells me with Odin working and talking to the phone, I should be able to install -something- that will get me back in business...that's why I'm posting this message, to ask for help as it seems like this group is the go to place for this type of specific info.
i am not at all familiar with custom android work yet have been active with tech stuff for the greater part of my life, plenty of coding and experience dating back years and have done dev work in most of the popular languages, very comfortable with command lines, log files and so forth...just never had a reason to mess around at a low level with my android phone until the past 48 hours, so i'm not really familiar. does anyone have any ideas? as a next step i'm thinking of trying to push a downgrade to the phone through Odin which I suppose would be Android 5.1.1 , although I haven't yet located binaries that feel exactly right for t-mobile and s6 edge+ ... sigh, this has been quite a time consuming way of learning the bricked phone recovery process..
:good:
thanks in advance for any ideas or help on this...it's quite disturbing to be on a business trip with no phone, and the past 6+ months worth of not backed up (gulp) data still sitting on the device (hopefully)..
here's some data from the Android Recovery screen:
6.0.1/MMB29K.G928TUVU2DPD1
samsung/zenltetmo/zenltetmo
was flipping through the recovery logs and i notice quite a few log entries about "couldn't find any tzdata when looking for localtime!" , I notice entries like "Starting recovery on Fri Jan 2 03:55:29 2015" -- i'm wondering if the phone is having trouble setting internal time and date which might be preventing it from booting...just a theory.
sorry for the long message, wanted to completely describe this fun scenario, just in case anyone has any ideas..thanks again
keep trying to load TWRP from the download screen on my phone...but get the "custom binary blocked by FTP lock" message. There's no way to change any settings on the phone as it still won't boot past the t-mobile screen..
platinum5 said:
keep trying to load TWRP from the download screen on my phone...but get the "custom binary blocked by FTP lock" message. There's no way to change any settings on the phone as it still won't boot past the t-mobile screen..
Click to expand...
Click to collapse
Can you download Odin?
Sent from my SM-N910T using Tapatalk
yes i have installed Odin and it's working fine...I can push files to the phone in download mode and it works fine, but the Android images i have loaded so far all seem to result in the phone getting stuck at the t-mobile screen...it won't go past there
Did you ever get this figured out? My guess is it has something to do with not being connected to t-mobile home network. The fact you can get to download mode & Odin sees your phone should mean all hope is not lost yet on recovering your files and getting it working again.
Twrp isn't going to work unless you had root installed with the USB debugging & oem unlock option turned on in developer mode.
Maybe try asking in some of the other s6 forums. There's a lot of knowledgeable people here & I'm sure someone knows how to fix this.
Goodluck, I hope you get it figured out, I know how frustrating it can be.

S20 Ultra exynos stock OS stuck in boot loop. Data recovery?

Hi Guys,
As the title says my S20 Ultra has managed to get itself stuck in a boot loop as of last night. I can boot into recovery mode, download mode and safe mode. When booted into safe mode it will stay on the home screen fine. However if i try to unlock the phone to use it, it crashes and reboots into a bootloop.
If I just plug in a usb to access the files via usb in safe mode before the phone is unlocked the phone is not detected (device manager detects a samsung device but nothing in file explorer most likely because the usb services haven't started up yet and won't until the phone is unlocked).
Im sure a factory reset will solve the bootloop issue but I don't want to lose the date on the phone until it's backed up (recently renovated our house and I have pictures on there of before and afters I would like to keep).
Is there a method I could use to get the data back other then sending the phone off to a recovery service? Maybe something that doesn't void the warranty of the phone but if there is no other choice I would consider voiding the warranty. I used to install custom roms on all my old android phones but never felt the need to on this one. I'm fairly tech savvy so am Just looking for ideas.
Cheers
Coddeh said:
Hi Guys,
As the title says my S20 Ultra has managed to get itself stuck in a boot loop as of last night. I can boot into recovery mode, download mode and safe mode. When booted into safe mode it will stay on the home screen fine. However if i try to unlock the phone to use it, it crashes and reboots into a bootloop.
If I just plug in a usb to access the files via usb in safe mode before the phone is unlocked the phone is not detected (device manager detects a samsung device but nothing in file explorer most likely because the usb services haven't started up yet and won't until the phone is unlocked).
Im sure a factory reset will solve the bootloop issue but I don't want to lose the date on the phone until it's backed up (recently renovated our house and I have pictures on there of before and afters I would like to keep).
Is there a method I could use to get the data back other then sending the phone off to a recovery service? Maybe something that doesn't void the warranty of the phone but if there is no other choice I would consider voiding the warranty. I used to install custom roms on all my old android phones but never felt the need to on this one. I'm fairly tech savvy so am Just looking for ideas.
Cheers
Click to expand...
Click to collapse
Try flashing the same firmware you're currently running using Odin and HOME_CSC to keep your data, possible it will replace and fix the corrupted files causing the bootloop
So last night I tried what you have mentioned. It didn't change anything unfortunately.
I then thought it might be worth trying an older firmware. I tried rolling back to the previous firmware and then to android 10. Both of these ended up making things worse and it would boot loop at the android startup screen.
Luckily I managed to get back into Odin mode and put the current firmware back on and I'm now back to square one.
OK so I have had a thought. I've seen that some people have managed to establish a USB connection to thier device through TWRP and managed to backup their data through that. I've also seen that on older phones you can use odin to only flash TWRP and then boot into it. I'm not sure if things have changed drastically and you are unable to do that on the S20 ultra now. After my data (pictures and videos) was backed up I could then reflash the recovery back to stock and do a factory reset to fix the bootloop.
Does this seem plausible?

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