Network Issues All of a Sudden?? - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Need some help. Have the S3 since release. Never had any issues, except this past week. My home area has a strong 4G coverage, but recently they expanded LTE, so now I have that. I left to San Diego for work earlier in the week. Came back, now my phone can barely hold any signal. I see it go from 4 bars of 4G to no signal at all. Doesn't from from 4,3,2,1,0 but 4 to nothing, So, I popped the sim, popped it back in...boom. I'm back up and running, that was Wednesday. Today, issues start all over again. Tried the SIM trick again, nothing, I tried to pop the sim, boot the phone up, get the no sim error, pop it back in and power up...nothing, I mean, my phone just struggling to hold any signal at all now. Help.....

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Search network signal speed booster by mcstealth on the play store(its free). This might help you.
It will refresh signal and automatically acquire the best cell tower in your area. Works pretty well for me
AT&T SGS3 Marble White
ParanoidKangDroid 1.4 ROM
KT747 11/13 OC'ed & UV'ed
Medical Marijuana Supporter

Tried that. Nada. Just came back from the AT&T store and they gave me a new SIM card. They said with the new deployment of LTE around the area, the area could be having network issues. I don't know tho since the store is near my home. Wouldn't they know? They told me to give it a couple of days. But why am I paying off nothing is working right now? This sucks.

yeah yeah said:
Tried that. Nada. Just came back from the AT&T store and they gave me a new SIM card. They said with the new deployment of LTE around the area, the area could be having network issues. I don't know tho since the store is near my home. Wouldn't they know? They told me to give it a couple of days. But why am I paying off nothing is working right now? This sucks.
Click to expand...
Click to collapse
I literally have an at&t store 3 blocks away from my home, can only get 1-2 signal bars in my home at all times. Not to mention I live in LA which is supposed to have good coverage. They told me that the cell towers could be getting interference from radio waves in my home, etc. Never really addressed my issue. The retail people really just try to tell you what you want to hear to get you to stay with them. I feel the same way and am on WiFi constantly, why do I have to pay an additional 30$ a month if I can't get decent data speed and coverage in my own home.
AT&T SGS3 Marble White
ParanoidKangDroid 1.4 ROM
KT747 11/13 OC'ed & UV'ed
Medical Marijuana Supporter

This might sound bizarre, strange and plain stupid but it has happened to me (at least when using the TMo sim) and the way I could solve it was taking the sim out and rubbing it to an oily surface (my forehead) and both times it has happened to me it has work. Let us know if it works or if I'm just dumb and lucky.
Sent from my SAMSUNG-SGH-I747 using xda premium

Lol, tried rubbing the SIM against my forehead, nothing. Call me crazy, but I think my phone is trying to get on the LTE network, but keeps failing out, that's why my phone keeps losing signal. Just a theory. When I reboot, every time, my phone shows the signal, then goes straight to no signal.

yeah yeah said:
Lol, tried rubbing the SIM against my forehead, nothing. Call me crazy, but I think my phone is trying to get on the LTE network, but keeps failing out, that's why my phone keeps losing signal. Just a theory. When I reboot, every time, my phone shows the signal, then goes straight to no signal.
Click to expand...
Click to collapse
Can you access the hidden network menu going to the dialer and pressing *#2263#? (I dont know if this option works on the GS3 cause it doesn't work on mine but maybe that's cause I'm running CM10, idk, but it works on the Note and others Galaxy phones)
There you can actually select between LTE, GSM or WCDMA bands. Maybe you can force it to only work on the GSM bands and selecting ALL in the GSM options. Hope this helps
Sent from my SAMSUNG-SGH-I747 using xda premium

"RAT Selection option is restricted."
Edit, so got to the menu, forced the LTE option, but phone couldn't hold a signal. Wcdma seems to be th automatic setting, as the results were the same. Gsm only kept my 4g. So, gives me some stability, but I feel I'm in the same boat. Either there are network issues, or my phone is having issues with LTE.

Related

Network completely dropping randomly?

This is happening multiple times a day, randomly.
Ironically, I was at a vzw corporate store today getting a half off extended battery and incipio case, and it happened, i was driving home in the middle of a bluetooth call and it dropped, and while at work it drops every 10 minutes.
What the heck is going on? It even drops at my house, where i have "-93dBm" of 4G service... the notification bars will start at full 4G to none, grayed out.
This is extremely annoying and making my phone "work" a lot, thus killing the battery. It didn't make it through a 12 hour day today being in my pocket about 7/8ths of the time!!
al2x said:
This is happening multiple times a day, randomly.
Ironically, I was at a vzw corporate store today getting a half off extended battery and incipio case, and it happened, i was driving home in the middle of a bluetooth call and it dropped, and while at work it drops every 10 minutes.
What the heck is going on? It even drops at my house, where i have "-93dBm" of 4G service... the notification bars will start at full 4G to none, grayed out.
This is extremely annoying and making my phone "work" a lot, thus killing the battery. It didn't make it through a 12 hour day today being in my pocket about 7/8ths of the time!!
Click to expand...
Click to collapse
I just exchanged my Nexus a couple of days ago, because of this exact issue. So far, I haven't had a single random network drop on the new Nexus.
(Tech support suggested going to a VZW store and having them swap the SIM card out, so I did. As soon as I made it back out to my car, the network dropped again. As I was walking into the Target across the street, it dropped again, so I turned around and went back to the VZW store. They swapped the phone out.)
YES. Had no problems until today (at least that I've noticed). Now its not getting any data. I get strong 4G at my house too. Right now its saying I have 3G but its not giving me any data connection despite what the icon says. Might have to take it back
I had no problem until today. This morning the network dropped out suddenly and hasn't come back. Plugging it in, pulling battering, switching all data settings (LTE/3G, roaming, etc) has no effect. I may be taking a trip down to the Verizon store over my lunch break...
There is an issue with Verizon 3G/4G data right now, it seems to be down nationwide.
I live in Arizona / Phoenix and am experiencing the same. I have no data (3g or 4g) and haven't since my commute into work today. It's frustrating. This isn't a Verizon 3G/4G data issue nationwide. My coworker next to me is using a Droid Bionic and has both 3G and 4G working fine. We just loaded up several sites on her phone. I'm starting to get peeved.
iamsupreme said:
I live in Arizona / Phoenix and am experiencing the same. I have no data (3g or 4g) and haven't since my commute into work today. It's frustrating. This isn't a Verizon 3G/4G data issue nationwide. My coworker next to me is using a Droid Bionic and has both 3G and 4G working fine. We just loaded up several sites on her phone. I'm starting to get peeved.
Click to expand...
Click to collapse
Yep another co-worker with a verizon phone also has data coverage while mine has been skipping out this morning.
That being said, this is not a scientific poll since 99% of the people posting here have GN phones. Are there any reports of problems in the other forums?
Though several articles, this one being one (http://www.gottabemobile.com/2011/12/28/verizon-suffering-another-nationwide-4g-lte-outage/) are showing that there is, in fact, another nationwide 4g LTE outage. Maybe her Bionic just switches to 3G properly and my Nexus isn't? I changed it from LTE/CDMA to CDMA and powered off and on the radio. No luck.
iamsupreme said:
Though several articles, this one being one (http://www.gottabemobile.com/2011/12/28/verizon-suffering-another-nationwide-4g-lte-outage/) are showing that there is, in fact, another nationwide 4g LTE outage. Maybe her Bionic just switches to 3G properly and my Nexus isn't? I changed it from LTE/CDMA to CDMA and powered off and on the radio. No luck.
Click to expand...
Click to collapse
Thanks for that. My data just came back up and it's 3G only now and seems solid. Perhaps Verizon has taken down their LTE network to prevent phones from trying to connect to it until they resolve the problem.
I'm getting a 3G icon when I turn off LTE/CDMA and put it at CDMA only. But actually trying to load anything with data (web, Facebook, YouTube) doesn't work. No connectivity.
Yeah, Droidlife reported on the outage for ALL 4G phones. My Thunderbolt is also affected. This is one of the reasons why my paranoid self is happy that I have two phones: one on T-Mo and one on Verizon.
Called VZ, data down in Miami. Phone is heating up like a mf, good 'cause it's freaking cold here like 68
lioryte said:
Called VZ, data down in Miami. Phone is heating up like a mf, good 'cause it's freaking cold here like 68
Click to expand...
Click to collapse
I want to live somewhere where my big problem with the weather is that it's 68 degrees. Anyway, glad to hear it's a network issue and not my phone.
Random signal drops in Baltimore as well. Especially after a phone call. On second phone and still same issue.
Sent from my Galaxy Nexus using Tapatalk
Here in Rhode Island, I lost all signal for about 4 minutes, had 3g for about 5 minutes, then got 4g on and off for about 5-10 minutes.
As of now i'm solid 4g with no disconnect or 3g
its probably because of that 3.7+ MILLION devices activated for christmas
be glad we don't have RIM with a 3 day blackout
Yeah, and the problem with the GNex is that, unlike other phones, it doesn't seem to have a "no 4g, only 3g" capability, so when 4G goes down, we have no data whatsoever. Older phones that can switch LTE off are able to hook onto 3G.
SomeGuyDude said:
Yeah, and the problem with the GNex is that, unlike other phones, it doesn't seem to have a "no 4g, only 3g" capability, so when 4G goes down, we have no data whatsoever. Older phones that can switch LTE off are able to hook onto 3G.
Click to expand...
Click to collapse
Very very much untrue.
Sent from my Galaxy Nexus
SomeGuyDude said:
Yeah, and the problem with the GNex is that, unlike other phones, it doesn't seem to have a "no 4g, only 3g" capability, so when 4G goes down, we have no data whatsoever. Older phones that can switch LTE off are able to hook onto 3G.
Click to expand...
Click to collapse
Settings > More... > Mobile networks > Network Mode > Select CDMA (default is LTE/CDMA) > Profit
its a nationwide issue affecting SOME LTE Verizon users.
http://www.droid-life.com/2011/12/28/verizon-4g-lte-nationwide-data-outage-happening-once-again/
I was in a costco this afternoon and it wasn't working. I originally assumed it was the metal building. Nope, Verizon's network again.

Learnt something about Canadian LTE from a buddy who works for a carrier here

So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
stavrosg said:
So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
Click to expand...
Click to collapse
Bell has had the same issue (for a while), I haven't received any calls about it recently but also didn't receive an email about it being resolved but it appears so. Our temporary resolution for it was to just keep it at H+ for the time being
Found where I posted about it here
I'm on fido with a rogers phone and I have never lost LTE
Sent from my SGH-I747M using XDA Premium HD app
stavrosg said:
So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
Click to expand...
Click to collapse
When I bought my S3 at the Bell store here in Québec city a few weeks ago, the salesmen insisted on NOT giving me a LTE sim card.
What he told me conquers with what you are describing.
I accepted is suggestion and got a H+ micro sim.
Since then, I returned to the store to get a LTE sim card and I did encounter the issue once or twice.
I am now forcing my phone to remain on H+ at best via Settings > Wireless & networks > Mobile networks > Network mode.
In the greater HRM (Halifax/Dartmouth/Bedford) we have a pretty good LTE footprint according to the Rogers website, but my S3 is constantly reconnecting. I can tell because every time it drops LTE, my visual voicemail app will notify that it has no service.
I turned LTE off because it was just hammering my battery. I could barely make it through a 10 hour work day with little to no usage if I leave LTE on, and I'm supposedly in the middle of the service area.
trendiggity said:
In the greater HRM (Halifax/Dartmouth/Bedford) we have a pretty good LTE footprint according to the Rogers website, but my S3 is constantly reconnecting. I can tell because every time it drops LTE, my visual voicemail app will notify that it has no service.
I turned LTE off because it was just hammering my battery. I could barely make it through a 10 hour work day with little to no usage if I leave LTE on, and I'm supposedly in the middle of the service area.
Click to expand...
Click to collapse
Off topic: CM10 has awesome battery life with LTE i find
I first read about LTE causing loss of service several months ago. I returned my first SIII because of it and the replacement phone would also loose service randomly. So now if I want to be assured that my phone is working when I really need it to, I have to disable LTE. Seems like more people need to know this since for some people it is important to know that your phone hasn't just decided to go into NO SERVICE mode without warning.
I'm told service providers were, until recently, strongly denying there is any such problem with LTE. It wasn't until the iphone5 came out with the same issue that this became a real problem for customer service.
What cigar were you smoking?
Sent from my SGH-I747 using Tapatalk 2
Hoshneer said:
What cigar were you smoking?
Sent from my SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Partagas Series D #4 and montee cristo edmundo.
stavrosg said:
Partagas Series D #4 and montee cristo edmundo.
Click to expand...
Click to collapse
Mmm, blunt wrap =P
HiKsFiles said:
When I bought my S3 at the Bell store here in Québec city a few weeks ago, the salesmen insisted on NOT giving me a LTE sim card.
What he told me conquers with what you are describing.
I accepted is suggestion and got a H+ micro sim.
Since then, I returned to the store to get a LTE sim card and I did encounter the issue once or twice.
I am now forcing my phone to remain on H+ at best via Settings > Wireless & networks > Mobile networks > Network mode.
Click to expand...
Click to collapse
That's completely stupid... hopefully you didn't have to pay for the replacement.
stavrosg said:
Partagas Series D #4 and montee cristo edmundo.
Click to expand...
Click to collapse
Oh, hell dude. You can never go wrong with a PSD 4 one of my absolute favorite Cubans. I haven't had the Montecristo yet but I've heard good things. Good choices man.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Not sure if this is the same issue, but I sometimes receive a "not registered on network" or "sim not registered" when phone switches from LTE to 4G or comes back after being in a no service area.
A tech calls me once a week to track the issue and he told me last week they put out a fix for eastern canada and will soon do the same out west if it works. This is Telus by the way.
If you are running into what I mentioned all you have to do is switch to GSM/HSPA Auto mode under - settings/more settings/mobile network/network mode.
Of course you won't have LTE but its a reliable temp solution if you require consistent service.
MTS LTE
I've heard similar from MTS about their LTE!
My Galaxy S3 works fine on LTE, but my brother's S2 LTE never seems to display LTE on the screen, just says 4G all the time, yet speed test results indicate it really IS LTE! The first 2 weeks, his phone kept dropping to NO SERVICE randomly, but more often than not! We swapped out the LTE SIM on day 2 since the first seemed to be defective. After that, I updated the S2 to the latest release OS which seemed to have remove SOME of the issues.
From what I've heard, the LTE towers need the phone to be quiet on network activity for 20 seconds or so before it will attempt to jump back onto LTE. The S3, being much faster, doesn't seem to have issues flipping around as it needs. I'm told they are deciding which software/firmware to upgrade their towers too which will hopefully happen early 2013!
So I'm wondering if this might be the same issue with other carriers, where the problem is ACTUALLY with the towers and not devices?!
zexco said:
That's completely stupid... hopefully you didn't have to pay for the replacement.
Click to expand...
Click to collapse
Not that stupid as I, like I said, did experience the issue since I got my LTE sim card.
But to answer your question, no I did not have to pay for the new sim card.
I've done the same. I find "4G" fast enough for the most part, so I just leave LTE off for the gain in battery life.
Also in Halifax I might add!
Sent from my SGH-I747M using xda app-developers app

Werid 4g speeds, need help ruling out phone or network

I bought a Tmobile Galaxy S3 on new years from staples, and since ive got the phone ive been experiencing strange 4g speeds. While im in my house, I always have full signal strength, and it always says 4G. I live in the Bronx in New York City, and when the 4g is working properly, I get upwards of 20 megabits down, and 1-2 up. Now I could literally be sitting in the exact same spot, and later ill test the phone and it says 0.2 - 0.3 megabits, and like over 1000 ping and the up is so slow it doesnt even measure it. It usually comes back after waiting, turning airplane mode off and on multiple times or doing a battery pull. I find it strange that I can get either 21 mbps or 0.3 in the same house, while always having full bars. In the phone status sometimes it would say UTMS or HSPA, so it does switch from 3g to 4g sometimes. The thing is my previous phone was Nexus S with 3g and im pretty sure I never had a problem loading a simple image in my house because the internet was so slow. I consistently pulled 3-6 mbps on that phone. I tried calling t-mobile 3 times and they give me the same basic crap, like clear your cache, make sure airplane mode is off (really?) make sure youre network mode is on auto (i tried auto and wcdma only and it still gets slow) and all that other stuff. Is there anything else I could try to see if its a network or phone issue?
It sounds like it might be something with your local tower. I would call Tmobile and put in a repair ticket.
Sent from my SGH-T999 using Tapatalk 2
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
tigim101 said:
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
Click to expand...
Click to collapse
It wouldn't hurt to try. What are you currently running? (rom/kernel/modem)
Sent from my SGH-T999 using Tapatalk 2
Completely stock 4.1.1, with UVDLJA modem, which is the latest I believe. The phone is relatively new so I wanted to try touchwiz before I rooted. Does installing something like cm10 change the modem? Or is it independent of rom/kernel. I saw an application for tmo that can change between multiple modems pretty quickly, I might give it a try.
Sent from my SGH-T999 using xda app-developers app
My opinion
tigim101 said:
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
Click to expand...
Click to collapse
I work for T-Mo,
If I may lend my opinion,
To me, it definitely sounds like the tower. If you go from 20Mbit down to 0.2, and with 1000ms latency, it's super obvious there is something
wrong with the tower, or there is significant demand on the tower from other users, hey its NYC population density is insane.
Something to note as well, New York City is "in progress" for "network modernization" where they are switching to 1900Mhz.
This is why some people who have iPhones are now getting 3G in certain areas, unlocked devices, as well as AT&T phones can have 3G down there.
Due to this, since there is quite a lot of switching around going on down there, that's probably what's going on.
Example:
http://www.tmonews.com/2013/01/t-mobiles-network-modernization-what-is-it-where-can-i-get-coverage/
Hope it helps.
I see, well that makes sense. I dont really mind if its a tower issue because thatll be fixed eventually, I just would of hated if I had to replace the phone, it would of been such a hassle because I didnt buy it direct from t-mo. Thanks to both of you!
Also, since t-mobile seems to be using multiple bands for 4g, I guess it would be better to leave it on auto in network settings?
Sent from my SGH-T999 using xda app-developers app
tigim101 said:
I see, well that makes sense. I dont really mind if its a tower issue because thatll be fixed eventually, I just would of hated if I had to replace the phone, it would of been such a hassle because I didnt buy it direct from t-mo. Thanks to both of you!
Also, since t-mobile seems to be using multiple bands for 4g, I guess it would be better to leave it on auto in network settings?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
If it helps you at all to see if you are on a different band than 1700/2100mhz
You can go into the dialer and do:
*#0011#
Up top mine says band 4
Which is for 1700mhz AWS
BAND 2
which is for 1900mhz PCS.
You might be on band 4 or 2 on a tower by tower basis, or if they are making adjustments
You might be switched but that is above my pay grade lol

What's wrong with my Note 2?

Dear T-Mobile Note 2 Fans,
I absolutely love my Tmo Note 2.
However, I have one issue that's bringing me great distress and that I hope the community can point me toward a resolution.
I get no to very weak intermittent signal (no bar) at my home. Other places, I get normal signal.
Phone:
My phone has the latest stock T889UVBMD1. It's rooted. Immaculate. Never been dropped.​
T-Mobile Coverage:
There's excellent T-Mobile coverage at my home area 2G/3G/4G/LTE.​
Experiments:
I have taken my sim out, and inserted it into my wife's T-Mobile HTC One, and have gotten full bar 4G/LTE strong signal. Hence, This exclude possibility of bad sim or poor T-Mobile coverage in the area.​
I have installed other modems (BMB4, VALL4) to no avail.​
I have installed other roms (Jedi Master 16 to no avail.​
I have used KIES to completely restore my phone back to factory state to no avail.​
I have tried going into Setting ---> Network Mode and changed the settings to no avail​
I have tried going into Service Mode via *#2263# and tried to force it to LTE/WDMA and WDMA ALL mode but to no avail.​
I have used Open Signal app on both my wife's HTC One and my Note 2. It seems like the HTC One is connecting to the nearest cell tower. Hence, the strong signal connection. Whereas, the Note 2 is not connecting to the nearest possible cell tower.​
Please kindly help me resolve this issue. Any other places aside from my home, my phone works perfectly fine. At home, I get no to very weak non-usable signal.
Many thanks in advance.
I had the same problem, what worked for me was going into network settings *#2263# and selecting (2) wmcda - all
I get full signal everywhere now & still connect to lte on the data side.
Thank you for the suggestion. I did try *#2263# but to no avail. Zero bar
As if there's an invisible force field around my house preventing JUST my Note 2 from the network.
jcrip said:
I had the same problem, what worked for me was going into network settings *#2263# and selecting (2) wmcda - all
I get full signal everywhere now & still connect to lte on the data side.
Click to expand...
Click to collapse
Seems like the internal antenna is having an issue. Hmm, is it overheating?
Only reason I ask is I ran into this issue but with my old GS3. The antenna portion of the phone was burning up at times and not sure why exactly. So I decided Root the phone which resulted in a lost IMEI, injected it back in, still no signal and still the phone was still burning up. Long story short I just eventually just ended up taking it back to Tits-Mobile.
Sam
What worked for me was turning off lte, leaving at max 4g. My signal went from half to full.
Sent from my GT-N8013 using XDA Premium App
G1Master said:
Seems like the internal antenna is having an issue. Hmm, is it overheating?
Only reason I ask is I ran into this issue but with my old GS3. The antenna portion of the phone was burning up at times and not sure why exactly. So I decided Root the phone which resulted in a lost IMEI, injected it back in, still no signal and still the phone was still burning up. Long story short I just eventually just ended up taking it back to Tits-Mobile.
Sam
Click to expand...
Click to collapse
Hi Sam...thank you for replying.
My Note doesn't overheat anymore than usual. It's operating nice and cool. I don't stress it out much...just the usual email, text, phone, web...and the occasional Candy Crush.
rail205 said:
What worked for me was turning off lte, leaving at max 4g. My signal went from half to full.
Sent from my GT-N8013 using XDA Premium App
Click to expand...
Click to collapse
Gosh...that's the first thing I did....setting ===> mobile ===> select 4G/3G/2G (not LTE)....but to no avail
I even did the *#2263# and select WDMA ALL...as well, but no luck either
same here
knite75 said:
Dear T-Mobile Note 2 Fans,
I absolutely love my Tmo Note 2.
However, I have one issue that's bringing me great distress and that I hope the community can point me toward a resolution.
I get no to very weak intermittent signal (no bar) at my home. Other places, I get normal signal.
Many thanks in advance.
Click to expand...
Click to collapse
many people I've known all have experienced the same shiiiiiit from tmobile
i think tmobile is playing game on its users
tmobile knows where we live and reduce signal ....tmobile knows at home we gonna jamp their bandwidth ....cause we're on unlimitted plan
let's dump tmobile and go for Gosmart
Is that possible? I'm on the $70 PrePaid unlimited plan. There shouldn't be any throttling.
When I do take my sim out of the Note 2 and insert it into my wife's HTC One at home, I do get full bar speedy connection.
Perhaps, they are throttling base on the IMEI of the device, rather than, sim. That's just pure speculation on my part.
voyagerair said:
many people I've known all have experienced the same shiiiiiit from tmobile
i think tmobile is playing game on its users
tmobile knows where we live and reduce signal ....tmobile knows at home we gonna jamp their bandwidth ....cause we're on unlimitted plan
let's dump tmobile and go for Gosmart
Click to expand...
Click to collapse
knite75 said:
Is that possible? I'm on the $70 PrePaid unlimited plan. There shouldn't be any throttling.
When I do take my sim out of the Note 2 and insert it into my wife's HTC One at home, I do get full bar speedy connection.
Perhaps, they are throttling base on the IMEI of the device, rather than, sim. That's just pure speculation on my part.
Click to expand...
Click to collapse
mine is on $70 pre-paid as well...but can't watch Youtube without having buffering; annoying and embarrassing
my coworkers are on Gosmart $45-plans and watch movie online just fine.
My N2 all test speed @ 20Mbps ....but it's just for show; there is no use.....cause when I tried to download a file just 40Mb....it takes way too long relatively to its speed test.
I think the name Gosmart is realy "go smart"

[Q] Data service iffy on LTE - phone or Straight Talk issue

Hi,
I've been having data issues with my HTC ONE M8 on Straight Talk for the past couple of weeks. the data service for some reasons got really iffy. before everything was absolutely fine. now sometimes I cannot access data at all, sometimes something is working and something doesn't.
when the data doesn't work:
- most of websites are not reachable
- google.com seems to work normally
- google maps might work; sometimes very slow, sometimes not working at all
- ookla speedtest won't start, but if I set a fixed server it might work
- facebook.com might work in the browser but the app doesn't work
- refreshing the page seems to help
on WI-FI I have absolutely no problem. everything works fine.
phone and txt messages work without problems.
on 3G (HSDPA) everything seems to work fine. I see problems when on LTE.
anybody has the similar issues?? any suggestions?
many thank!!
I am having the exact same issue! So frustrating, I don't want to use 3g if we should be on "Full speed 4G LTE for up to 3GB"!
tried so many different APN's, no luck can't get over 2.5mbps with any of them
I would be happy with anything that works right now. the service is just NOT WORKING. I am paying for a service that doesn't work and that's not acceptable.
I opened a case with the help desk; useless. I was talking to people who don't understand the basic concepts of networking. made me add a proxy to the APN; no difference at all.
then I put a complain on Twitter and got some other people "helping" via email. at least they asked for the address of where I am always having problems; hopefully, they check out the service at the antenna. I think it's not a BTS (antenna) issue but something related to their proxy, firewall or network gateway since google.com works without problems!
I talked to a friend of mine who has StraightTalk as well and he said that he had the same issue last year!
I had the exact same issue with Net10 it is so annoying and unacceptable =(
Have you tried calling straight talk a call
U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.
SOEBOMB said:
U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.
Click to expand...
Click to collapse
if I lock it to 3G it actually works well. I will try your suggested settings.
on another note I wonder if it's an issue with the phone radio implementation. my Nokia/Windows phone sees LTE very very slow but it doesn't stop working completely.
xmkgenzo said:
if I lock it to 3G it actually works well. I will try your suggested settings.
on another note I wonder if it's an issue with the phone radio implementation. my Nokia/Windows phone sees LTE very very slow but it doesn't stop working completely.
Click to expand...
Click to collapse
Hmmm Idk but anything's worth a try what settings do u have it on already?
if I put it on GSM/WCDMA (so no LTE) data works fine in 3G.
and if I do a speed test in 3G it gets about 5Mbps in download vs 1, 2 or 3 Mbps when LTE works (ZERO otherwise)
The exact same thing started happening to me two or three weeks ago. More often than not, the LTE connection simply doesn't work, and when it does, it's excruciatingly slow (anywhere from 0.01 to 2.50 mpbs, and usually less than 1.00). Do you guys have AT&T or T-Mo sims? I'm starting to wonder if going to Cricket would solve the problem, but since I'm running an AT&T sim, I'm not sure if anything would change since it's on the same network.
Straight Talk support is worthless... they think a factory data reset will fix it, when it's clearly a network issue. I just told them to stop right there and started troubleshooting myself. That's a good tip about dialing *#*#4636#*#* and turning off LTE that way. It seems like that is where the issue lies - I'm having good luck with HSPA; it's slower than LTE should be, but at least it works. It'll do as a stopgap through the end of my billing cycle, at which point I can decide whether to go somewhere else or get by on HSPA until they fix whatever the problem is.
SOEBOMB said:
U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.
Click to expand...
Click to collapse
spinninbsod said:
Have you tried calling straight talk a call
Click to expand...
Click to collapse
tried and on pure LTE it simply doesn't work. the only way is to set GSM/WCDMA and it goes at 3G speeds but at least it works.
the funny part is that Google.com always works, whatsapp works, googleplay works. so it seems a problem with throttling or filtering to me.
spinninbsod said:
Have you tried calling straight talk a call
Click to expand...
Click to collapse
yes. completely incompetent. asked for a supervisor; no way to speak to one.
I posted on Twitter and ST got back to me asking to send them an email. I did. 10 different people sending me emails with conflicting actions.
insanely frustrating.
spinninbsod said:
Have you tried calling straight talk a call
Click to expand...
Click to collapse
bushpilotwannabe said:
The exact same thing started happening to me two or three weeks ago. More often than not, the LTE connection simply doesn't work, and when it does, it's excruciatingly slow (anywhere from 0.01 to 2.50 mpbs, and usually less than 1.00). Do you guys have AT&T or T-Mo sims? I'm starting to wonder if going to Cricket would solve the problem, but since I'm running an AT&T sim, I'm not sure if anything would change since it's on the same network.
Straight Talk support is worthless... they think a factory data reset will fix it, when it's clearly a network issue. I just told them to stop right there and started troubleshooting myself. That's a good tip about dialing *#*#4636#*#* and turning off LTE that way. It seems like that is where the issue lies - I'm having good luck with HSPA; it's slower than LTE should be, but at least it works. It'll do as a stopgap through the end of my billing cycle, at which point I can decide whether to go somewhere else or get by on HSPA until they fix whatever the problem is.
Click to expand...
Click to collapse
I have ST on AT&T.
a friend of mine with iPhone 6 down in Newport has no problems. he sent me screenshots of speed test at 15Mbps.
I really wonder if it's some radio firmware issue...
Ironically, I ran into something very like this too recently....I was on an at&t straighttalk sim...lte had been OK prior to me updating to 4.4.4. It was never spectacular, but it was, at least, lte speeds. After the update I noticed it had become really sketchy...just as described, pretty much; even when mine worked it was trash. 3g was much better and totally stable. I thought it might be the update, but long story short, it wasn't. I inserted a friend's sim from tmobile and got full lte with no issues.
Now, in my case, I had been using a shaved down microsim rather than a nano sim, so I thought, maybe that's the issue. I noticed when ordering the new one, the tmobile one actually said htc m8 compatible on the page(plus my friend's legit tmobile sim got good signal and lte so I thought that's a good basis for comparison). Got the new one, put my number on it, and voila! I'm getting on average 20mbps lte. And it's very consistent too. So now I'm on the tmobile straighttalk sim and everything is fine.
Anyways, it's only $7 with free overnight shipping, so that's something easy to try. This wouldn't be the first time a new sim fixed all sorts of weird data problems with straighttalk either. I've been on with them for several years now and this is probably my 4-5th sim I've had to get for various reasons.
So, anyways, your mileage may vary but that fixed it for me. Hope it helps.
gokun said:
Now, in my case, I had been using a shaved down microsim rather than a nano sim, so I thought, maybe that's the issue. I noticed when ordering the new one, the tmobile one actually said htc m8 compatible on the page(plus my friend's legit tmobile sim got good signal and lte so I thought that's a good basis for comparison). Got the new one, put my number on it, and voila! I'm getting on average 20mbps lte. And it's very consistent too. So now I'm on the tmobile straighttalk sim and everything is fine.
Click to expand...
Click to collapse
it seems ST on T-mobile is not having the same issues as ST on AT&T. the problem is that T-mobile coverage is not so good in my area.
I tried my phone in a different location (400 miles away) and had the same issues.
I've done some more testing.
it is really weird that Google.com works flawless while any other site seems not to work.
activating "save data usage" in Chrome seems to help. however it doesn't solve the problem. sometimes pages needs to be reloaded a few times.
even when LTE works, the OOKLA speed test gives me 2Mbps in dowload and 5-6Mbps in upload. so no matter what, I am better off with 3G.
I found an interesting thread here on XDA. I am not rooted at the moment and can't try.
<<
If you are rooted there is simple FIX, simple disable FD8 (Fast dormacy 8)
ro.ril.enable.r8fd=1
ro.ril.enable.pre_r8fd=1
Change both to =0 and issue will be fixed.
If your not rooted only fix is to keep HotSpot enabled than data connection wont break.
>>
I tried the hotspot trick but it doesn't work for me
Sorry to bump an old thread, but I just wanted to give a brief update. My LTE issues with Straight Talk went unresolved for about 6 weeks despite multiple conversations with customer service. I experienced this in Raleigh, NC, Greensboro, NC, and Virginia Beach, VA. Then for Thanksgiving, I went to New York City and New Jersey (the part just outside of Philly), where all data connections were unreliable. Yes, that means 2G, 3G, HSPA, and LTE were all spotty at best the entire time.
I ran out of patience after that, and since my billing cycle was ending on 12/4, I switched to Cricket when I got home. As soon as I popped in the Cricket sim card, everything started working flawlessly again. Cricket does limit you to 8 mbps down, but that's good enough for my purposes. The issue, if it's still going on, is with Straight Talk and not the phone.
Lollipop Fixed the Issue on my HTC M8
Hey all,
I've been following this thread as I too had issues with LTE on my HTC M8 using StraightTalk. When I first got my phone, it worked perfectly with LTE on ST. Then I ran the OS update that was released sometime near November. That's when I noticed the problems. I could run a search on Google but any webpage I would try to connect to would not load. The phone would hang and eventually time out. Your instructions to turn off LTE was great help. Pages load perfectly provided LTE is not used. I was getting really frustrated and you kept me from throwing my phone at a wall. Thanks for that.
So that brings me to this post. I updated my phone to Lollipop this morning. Thought I'd give turning LTE back on and bam.... works perfectly. I've been testing it all morning and so far, all pages load really fast. I will keep an eye on it for a while and post any updates but thought I pay it back a bit with the good news since you guys helped me.
Thanks again.
AC
thank you for sharing!!
trying to upgrade to Lollipop. unfortunately I am having an issue with the recovery (flashed from TWRP to a stock that doesn't work with the OTA and can't flash any other recovery -not sure what's wrong).
when I solve this issue and able to upgrade to Lollipop I will share my LTE test results

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