Help please - can't hear anyone... - Desire Q&A, Help & Troubleshooting

I went to use my phone today and something is amiss.
When in calls I can't hear the other person - doesn't matter if the call is incoming or outgoing.
Strange thing is the touch tones sound out of the ear speaker when dialing but when the call connects - nothing.
If I connect headphones or activate the loudspeaker then I can hear the caller.
I've taken the phone apart and removed the little ear speaker and cleared out any dust etc and made sure both sprung contacts are in order - after putting it back together - still the same problem.
In desperation I've flashed back to my phone's stock ruu and still the problem remains.
Can anyone suggest what the problem may be?

bump - still stumped.

why not choose another ROM?

have you?
Sent from my HTC Desire using xda app-developers app

Related

Strange problem with phone

Hi,
About seven days ago, the sound of my phone (mic and speaker) disappeared completely (ringtone and beeps etc. are still working). When I call someone, or I am being called I hear nothing. Neither does the other side.
Strange thing is:
- the phone-sound DOES work through my bluetooth headset (so I CAN make/receives calls, using the set)
- the phone-sound DOES work through the device itself when it is on external power! The moment I disconnect the external power, the sound (from mic and speaker) disappeares.
Other strang thing: when I press some (software) buttons in de phone application during the call, the beeps can be heared on the other side (so I can send you an SOS !).
Someone any ideas?
Or do I just have to send it in for repair?
(Allready tried:
- soft reset
- hard reset
- turn bluetooth on/off/on
- downgrade to former ROM (from 1.40 back to 1.22)
)
Thank you in advance,
Frank
I have roughly the same problem with my old jam.Since I have got a vpa but would still like to get my jam working.My problem is that I can't hear them,they can hear me though,but when i put speaker phone on i can hear them fine.All other sounds work fine and tones etc just speaking on the phone without loudspeaker on....funny
In my case, I can't hear them, and they can't hear me.
AND: the speakerphone doesn't work.
The speakerphone DOES work when my phone is on external power.
It seems our problems are slightly different.
Dont flame me if i am wrong and teaching you to suck sour eggs, but in the phone app under handfree preferences have you got the use headset option checked? if so is it not purely that the voice is going to you BT headset as it is in range whilst you yoursellf are not realising this is the case?
just a thought as from the syptoms you describe this looks like the most likely reason.
but feel free to tell me it aint so

There is no sound from speaker

Hi guys. Untill today i was using my BA without no problem. I use WM 6.5-R5 when someone call me the phone ringing and i can hear the sound coming from the speaker, but when i answer it there is no sound from the speaker. when i try to play an mp3 there is no sound too. when i call someone there is no sound i can not hear the dial tone or the persons voice. the speaker works only when receiving a call and there is only ringing sound. it happens suddenly. it was working very normal untill today. i just flash the rom and there is no change still no sound. what is the problem? does anybody know?
1. check the system volume in the task bar, maybe the right bar is up and the left one is down, that would cause that the only sound you can hear is your ringtone, and nothing else
2. if that is the case try putting the left one up, if that works and there is still no sound, check again, maybe it lowered itself, in that case, re-flash your device (occured to me once)
3. if both points aren't applicable, look up the settings for sounds & notifications (very unlikely)
i personally believe it is no. 2, as i had that issue myself just a few weeks ago.
i checked everything about sound but nothing changed, then suddenly it come back to normal :S now there is no problem thanks anyway

[Q] Ear Speaker not working.

The ear speaker stopped working a few days ago, whenever I make or get a call, no sound whatsoever comes from the phone. I've had the phone for five months, and didn't drop it, so I'm not sure why this occurred. I tried resetting the phone, flashing the RUU, and installed a custom ROM. Nothing worked, so it's most likely a hardware issue. I tried putting the headphones on and off, but it didn't work. The external speaker + headphones are working just fine.
Are there any alternative solutions other than sending it for repair? Also, does anyone know how much would it cost to fix it?
Thanks.
any help please?
ear speaker not working
hani1 said:
any help please?
Click to expand...
Click to collapse
Same problem for me, it stated by low volume from the ear speaker during some calls, then i lost the ear speaker sound during the call, even that the ear speaker works with the loudspeaker when i switch to loud, and it gives the sound of the tone while dialing, but no sound in the call. I tried to use other ROMs and radios. but same problem.
Any help please
I got the same issue going on... you figure anything out?
(also i didnt check the date on this thread before posting sorry if this is really old ha)

[Q] Front phone speaker stoped working after root

Hello! This is my first time here in xda
Anyway, I have rooted my old HTC Desire HD and i ran in to a problem.
Whenever i get a call or i make a call (phone, Skype whatever) the sound is coming from the back speaker and not the front one... but its not like its on speaker phone... When i get a call, the sound from the back speaker is low like its needs to be and only if i turn the speaker phone on it gets louder.
its like the phone thinks that the back speaker is the front speaker.... did anyone had that problem?
My friend had same issue..
I found a thread
elsewhere that mentioned removing the
battery for about a minute seems to solve
strange hardware problems with this
phone. So I removed the battery, waited,
put it back in, rebooted and somehow,
that fixed it!
Sent from my ST21i2 using xda premium
...
I have seen that thread as well.... it didn't help im my case.....

In Ear Speaker

Hi guys, I did a search in this Arc forum for In ear Speaker problems and couldn't find anything, so I chose to start a new thread. Just know I DID try to find info for this phone but I only found a few other threads about different phones.
My in-ear speaker does not work in calls. It is extremely quiet, as if the volume is turned all the way down. Thing is, I try turning up the in-call volume during a call and it does nothing. But the weird thing is, I went into the service menu to test the hardware (using the *#*#7378423#*#* trick) and tested the in-ear speaker and it works fine! Loud and clear! But then immediately following that I'll try a call and still will hear practically nothing. Putting the call on speakerphone allows me to hear the other party, as well as putting in a headset, so I am stumped. Tried pulling the battery and have rebooted the phone many times and the problem is still persisting.
AND, on top of ALL of that, the damn thing was working just fine the other day. I switched to this phone last week and have been making calls successfully being able to hear the other party just fine. But suddenly today it's deciding to not work in a call. This is really weird.
Has anyone else had this problem? What else can I try to fix it? Any help or tips would be greatly appreciated. Thanks.
EDIT: Blah a hard reset fixed it. Feel free to delete this post mods!

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