Intermittent unresponsive portion of screen - AT&T Samsung Galaxy Note II

After having a week with the Note 2, I have found a rather annoying problem with the screen and was wondering if anyone else has the same issue.
The problem involves the portion of the screen where the "L" key is. Sometimes it triggers on touch but most of the time it doesn't. To test, all you have to do is mash on the "L" key repeatedly. Mash all over the region of the key and if your key doesn't respond at time, then you have the same issue as me. The funny part is, the region to the right of the key works fine. I can mash all I want and the key registers.
I have attached an image that highlights in green of the area I have having issues with. I also tested this by turning the phone to landscape and mashing the key that falls into the green area. I do have a screen protector but I removed it and the problem is still there.
I am currently using SwiftKey 3 but this issue happens on the Samsung and Swype keyboards as well.
I'm going to call ATT and ask for an exchange.

im not getting that
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

I had that issue...but it was because I had button savior installed...and I think it was looking for that edge swipe gesture. anyhow I uninstalled button savior and all is well.

Related

Keyboard intermittent / stops working

The keyboard on my TP2 (Verizon) intermittently stops working (no key press registers, however the buttons on the face of the phone still do). After soft reset it works again. This is with different ROMs. I'm thinking, perhaps, there is a loose connection internally. It also has odd crashes, but this might only be a ROM problem as it is much less pronounced with the latest ROM I'm using (Elite team ROM).
Diagnosis? I'm reluctant to send it into Verizon for just this, as its only occasional. Wondering if anyone has experienced the same thing
I'm having this same exact issue. I'm using the latest ROM from HTC. Sometimes when I open the keyboard in an app, like texting or email, the keyboard is genreally non-responsive. When it's in this state, the enter key goes to windows Apps but all other keys failed to work. I also test by pushing the FN to see if the FN light tunrs on.
What's strange with mine is the keyboard will work when it's open like for phone use, but when open with an app like text/email/bing, it doesn't...
Like previous poster, not sure if hardware ro what...
This may not have anything to do with your problem, but..
I have the PTT button on my tilt2. I have a case that wasn't designed to encompass that button, so it gets covered up (I had a find time finding a case that did actually fit!)
I have the PTT button assigned to do nothing, but with it being pressed down, it makes my keyboard non-responsive as well as disabling the arrows keys on my touchscreen. It will however work for a while after restarting my phone, but it always goes back to the same thing.
Sukuiku said:
This may not have anything to do with your problem, but..
I have the PTT button on my tilt2. I have a case that wasn't designed to encompass that button, so it gets covered up (I had a find time finding a case that did actually fit!)
I have the PTT button assigned to do nothing, but with it being pressed down, it makes my keyboard non-responsive as well as disabling the arrows keys on my touchscreen. It will however work for a while after restarting my phone, but it always goes back to the same thing.
Click to expand...
Click to collapse
Thank you very much for posting this. I do have the same exact setup, I have the PTT button unassigned and I too have a cover that covers it. So maybe it's pressing it down causing the problem.
I hope this is it and really appreciate your post...
UPDATE:
Sweet, I just checked things out. removed the cover and it would the keyboard doesn't go non-responsive when I push the PPT button, and works when I don't...
By George, I think you got it!!!!
GREAT!!!!

Cab or other way to disable Screen Align??

Seems the TP2 also has a "grip of death" of sorts. Basically if you hit the Volume Buttons on the side of the devise and touch the screen, it automatically activates the Screen align util and until you complete the Screen align to the devices satisfaction, You are stuck there.
Basically this translates to any time you use the Volume Buttons while holding the phone to your face, It activates the Screen Align Util. (At least that is what happens to me about 10 times a day)
Does anyone know of a way to deactivate this "Feature/Major Annoyance"?
Thanks
mine does not do this. i suspect something is wrong with your device.
This also does not happen with my phone, just tested it out. Even called myself at work. Are you using a cooked ROM or stock? I am using stock ROM from AT&T
Try again. Hit both Volume Buttons (Simultaneously) on the side of the phone and tap the screen, It will start up the align screen until every time. I have verified that this VZN and Sprint TP2`s. It may be a CDMA thing but this feature is designed into the phone (And it sucks!).
Anyone know of a way to disable this?
mine does that from time to time, but I never figured out what causes it, but, you are right it is ANNOYING when it happens.
Cooked rom, if it makes any difference.
Hi all,
Confirmed on UK TP2 - stock WM6.5 ROM, no special apps etc installed. Had to soft reset to get out from a mixed screen align/text message app screen.
No looping align screen after reset - but annoying. Best suggestion (without being sarcastic!) - don't press both volume buttons at once, seems to be a way into a "fix the problem" mode for those with grossly un-aligned screens. How else could you get into align screen to fix the problem? ... aka "feature not a bug".
adam.
both volum buttons?
under what scenario are you hitting both volum buttons at the same time, with enough force to depress them, and touching the screen? I tried doing this on purpose and its almost impossible to do with intention much less on accident. you would have to be gripping your phone with massive, angry, force. maybe the fix is to stop talking to whomever it is that is pissing you off.
in anycase, i still could not get this replicated on the tmobile tp2. of course i am using the fastest and most stable rom provided for this phone: stock wm 6.1 with tf3d. so maybe its a feature of 6.5.x and some rendition of sense 2.x
Hold the Phone in your left hand. In my case my Thumb naturally rests on the Volume Buttons. My Thumb covers both Volume buttons. Now if I get a call and the phone against my Face and I attempt to adjust the volume with my Thumb (By rocking my Thumb up or down), Sometimes I manage to accidentally hit both. If that happens, The Screen align will start up every time because the screen is already touching my face.
I have talked with many other TP2 owners that have this same problems however they did not know what was causing it. All they knew was the Screen align kept starting up randomly.
Back to.. Is it possible to disable this? Maybe even assign a different key combination to start the screen align util such as Vol Down and endcall or something. It is too easy to accidentally press both volume buttons if you are on a call. If you do that while the phone is touching your face, the screen align will start and the phone is now locked until you get out the stylus and go through the realign.

Lost virtual buttons

I've had the phone for two days now and this has happened 3 times now.
The worst one was I got a phone call but the keyboard was up and the back button wasn't there to get rid of it. So I couldn't answer the phone.
One time I couldn't exit the settings menu because the buttons disappeared.
To remedy I turn off the display, turn it back on and unlock to the camera. I think because the camera has the special hidden buttons it causes the phone to refresh the button display otherwise I couldn't find another way to do it.
Has this happened to others? I haven't seen threads about it.
Sent from my Galaxy Nexus using XDA App
I lost them once but got them back by turning the phone sideways and then back upright once the buttons reappeared.
Sent from my Galaxy Nexus using Tapatalk
Oh wow, yea, that would probably work too. But some apps lock to portrait (dialer).
Sent from my Galaxy Nexus using XDA App
Happened to me while I was playing a game (Reckless Gateway) and received a call at the same time. After the call, soft buttons wouldn't appear anymore, had to restart my phone
I have only lost the buttons when flashing a mod that was not compatible...in that situation I did not have the virtual buttons or the notification bar at all.
Never happened to me on stock or rom. What build/android is your phone? You can find info in settings>about phone
Sent from my Galaxy Nexus Bugless Beast 4.0.3 lte +franco#6
This has happened to me a couple times while using Google Nav. I just pulled down the notification bar and hit the settings button - that seemed to bring the buttons back. Strange issue.
Just a few kinks that need ironing out.. hopefully Google is aware of minor bugs like this already
ericc191 said:
Just a few kinks that need ironing out.. hopefully Google is aware of minor bugs like this already
Click to expand...
Click to collapse
Yep, exactly. Though I wouldn't call this minor because it made me miss a call.
Another thing I just noticed. Go into an app that has the menu virtual button (the three dots) then turn off the screen. Turn it back on and the menu button will be the only virtual button on the Lock Screen. You can press it and automatically unlock the phone. I'm using slide to unlock and the news and weather app to do this every time.
Edit: Just tried with a different lock (pattern) and the menu button will not unlock. But it is still there and you can press it. It just does nothing. Weird.

Touch Buttons

Is it just me or are the three bottom touch screen buttons finnicky not always responsive on the first click? Like when you're clicking it one of the touch buttons quickly, you have to wait a second then touch the button again for a response. Also your thumb has to be right on the button, can't touch corners etc.
Do you guys find you often have to repress one of the touch buttons on the bottom?
Nope. Maybe you're missing the button.
Sent from my Galaxy Nexus
BrandonPrice31 said:
Is it just me or are the three bottom touch screen buttons finnicky not always responsive on the first click? Like when you're clicking it one of the touch buttons quickly, you have to wait a second then touch the button again for a response. Also your thumb has to be right on the button, can't touch corners etc.
Do you guys find you often have to repress one of the touch buttons on the bottom?
Click to expand...
Click to collapse
Yes - especially when it is in my car dock.
My HTC Evo 4G has some kind of issue where the screen would not register touch if you laid it on a table or something but it worked fine if you held it in your hand. They were able to fix this with a software update (I have no idea how).
The Nexus feels like the same kind of issue - the soft buttons work ok if I'm holding it but on the table they don't seem to register a push well.
i noticed this too,
BUT, i also noticed that you have to pretty much touch the actual icon itself.
i tried tapping in-between the keys and noticed that it didn't do anything.
so no worries man, noting is wrong with your phone.
fwiw i have a wet screen protector on, so that might attribute to it.
predation said:
i noticed this too,
BUT, i also noticed that you have to pretty much touch the actual icon itself.
i tried tapping in-between the keys and noticed that it didn't do anything.
so no worries man, noting is wrong with your phone.
fwiw i have a wet screen protector on, so that might attribute to it.
Click to expand...
Click to collapse
As do I.
Anyone else noticing this 'issue'?
BrandonPrice31 said:
As do I.
Anyone else noticing this 'issue'?
Click to expand...
Click to collapse
Same issue here, I'm wondering if they dialed down sensitivity too much to avoid accidental presses while typing? I think it should only reduce sensitivity while the keyboard is up, not always.
Hope they increase the sensitivity a bit
i've seen stuff like this on other phones like my Samsung Wave S8500, some areas of the touchscreen don't respond properly unless part of you is touching the phone case, probably caused by the way capacitive touchscreens work?
ccjjr59 said:
Same issue here, I'm wondering if they dialed down sensitivity too much to avoid accidental presses while typing? I think it should only reduce sensitivity while the keyboard is up, not always.
Hope they increase the sensitivity a bit
Click to expand...
Click to collapse
agreed!
Sent from my Galaxy Nexus using Tapatalk
I just find the multi task button is a bit laggy, but this could be to do with redrawing the app images that's about it.
Sent from my Galaxy Nexus using XDA App

Keyboard / Touchscreen (?) Double Tap Problem - please help!!

I've been experiencing a weird issue with every keyboard app I've tried, and I would appreciate some help.
This problem started occurring only after the most recent updates. About 90% of the time that I hit the space bar on the keyboard, it registers as a double tap inserting two spaces. The phone vibrates 2x in rapid succession to indicate that two touches are being registered.
This also happens when I hold the space bar down, except the two phone vibrations are a little further apart when I hold the space bar down. This prevents me from being able to long tap the space bar (switch between language input). No other keys / apps appear to behave this way. I've tried the dialer touchscreen FW update trick as well with no success.
It's been a pain to type anything on my phone and any help would be awesome.
k186 said:
I've been experiencing a weird issue with every keyboard app I've tried, and I would appreciate some help.
This problem started occurring only after the most recent updates. About 90% of the time that I hit the space bar on the keyboard, it registers as a double tap inserting two spaces. The phone vibrates 2x in rapid succession to indicate that two touches are being registered.
This also happens when I hold the space bar down, except the two phone vibrations are a little further apart when I hold the space bar down. This prevents me from being able to long tap the space bar (switch between language input). No other keys / apps appear to behave this way. I've tried the dialer touchscreen FW update trick as well with no success.
It's been a pain to type anything on my phone and any help would be awesome.
Click to expand...
Click to collapse
Replying to my own thread here. I think I found a fix (at least for now).
I spoke with Samsung / T-Mobile service and I was able to rule out this being a software issue. I took off my screen protector and the problem still persisted, so it wasn't a screen protector issue. I then took off my case, pressed down firmly on the affected area of the screen, squeezed the top and bottom of the phone firmly together, and squeezed the sides/edges of the phone together firmly around the affected area. I have not been able to reproduce the double tapping issue since.
My best guess is that this might have been a physical issue having to do with the curved shape of the screen?
I think the mods can close this one down. Thanks.
**NEVERMIND - the issue is back. Anyone?**

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