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Hello, I am having serious issues with the touchscreen of my BA.
The screen part is kind os loose, it moves slightly sideways.
I have no idea if the two things are connected, the touchscreen also does not work properly, as it randomly does not detect taps.
I have noticed that if I press for a bit the sides of the screen down onto the back of the BA, it works better for a while.
Do you guys have any clue on what the issue could be and how to solve it?
I myself have the idea that some tap detecting thing behind the screen has detached from the screen itself, and that I have to open it to fix it. Am I wrong?
Up.
Anybody who can give some advise before I take it to assistence?
unfortunatly
i have the same issue...and everybody is telling me i need new screen ..if u get a solution... i'd be grateful if u tell me.thnx alot
Hi, I have disassembled it, trying to understand something, but really nothing happened, I can't pretend much since i am not an expert. i have no clue, that is why i am about to take it to the shop and get it fixed. damn it.
hi..
saw this in another site..hope it helps..
"Are you using a screen protector that has got under the case or could there be a bit of detritus between the screen and the case? These cause pressure on the digitizer making it unable to register taps.
Take off the screen protector and see if any improvement. Fold a piece from a sheet of copier paper at the corner to make a scoop and go around the edge of your digitizer just under the case."
regards.. :idea:
hi..
saw this in another site..hope it helps..
"Are you using a screen protector that has got under the case or could there be a bit of detritus between the screen and the case? These cause pressure on the digitizer making it unable to register taps.
Take off the screen protector and see if any improvement. Fold a piece from a sheet of copier paper at the corner to make a scoop and go around the edge of your digitizer just under the case."
regards.. :idea:
not my case, but thank you for your help!
Hey guys,
I tried replacing my DINC digitizer again and everything went smooth until I booted the phone up. The middle of the touch screen doesnt work very well. I checked the cable to see if it was loose multiple times but that didn't work.
So I took the whole thing apart again and looked at it closely and realized the Krazy glue I applied was applied on the side roughly where the problem lies....
Is it possible it is messing with it so that it is detecting a touch there or something? I used krazy glue on there because I thought it would be like plastic.
Or is this just impossible and the digitizer I ordered is defective? It works besides the middle section of the screen.
on the contrary superglue is insulative which could also be the issue since the digitizer needs to be grounded not sure what it is like under the digitizer but is the area it gets glued to kinda metallic if so that could be your issue if not then it could be a bad digitizer i dont think i would have not used superglue i would have used double stick tape or something like that... or hell with how my case i have on mine is designed i would not have used any adhesive just left my case to hold it onto my phone incase it ever got broke again...
Hmm, ah so perhaps it is just not allowing that part of the screen to be sensed.
In any case, I replaced my "new" digitizer with the old one that is slightly cracked for now. I used krazy glue and it worked perfect this time, but then again i was careful with the application.
I will clean off the "new" and try one more time, but I suspect now that the "old" is working so good that it was in fact a defective one.
sorry to thread jack, but since there is discussion already started, I have an slcd dinc, can I directly swap the amoled screen into it? Would you guys happen to know?
davwman said:
sorry to thread jack, but since there is discussion already started, I have an slcd dinc, can I directly swap the amoled screen into it? Would you guys happen to know?
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it will not work. the board requires different drivers and i think a different power output. (i could be wrong) but its like if you bought a plasma tv and swapped for an lcd panel.
kind of figured that. thanks makes sense.
I replaced my digitizer on my inc and now it will randomly have touches on the screen. I have no idea why this is happening. I have tried two different digitizers with the same problem. It gets worse, i have tried the first digitizer i got on a second phone and this phone has the same problem.
I am running cyanogenmod and have "show touch" turned on so i can tell when its happening and where. The random touches appear to happen all on there own. I can not reproduce them. They do generally happen in about the same spot/spots each time. There are two general areas and when its registers a touch it moves a little, meaning when it touches it self it dances around a little. how ever if i turn off the screen and turn it back on it usually fixes the issue for a while.
Any idea what may be causing this problem and how to fix it?
Funny, I am having the same exact problem. Replaced my digitizer about a month ago and routinely get the "random touches" or just general unresponsiveness while using my phone.
I just assumed it was a side effect of my less then perfect installation but now I wonder if the digitizer itself is shoddy.
freestylesno said:
when it touches it self it dances around a little.
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Haha, excellent...
Have you considered the trackpad as the possible culprit? I know when my phone does similar things (swiping homescreens, moving the cursor when typing, etc) it's usually because the trackpad is dirty. I can't really think of why the digitizer (assuming it was properly replaced) would be causing that problem..
My buddy Bob had this happen to his Incredible too when he cracked his screen and had it replaced. He had it replaced 3x through Best Buy because each time it came back it would freak out like that. It turns out that something inside the phone was shorting out to the chassis, it would only happen when he squeezed/held the side of the phone. They ended up just giving him a new one after the third time.
brando56894 said:
My buddy Bob had this happen to his Incredible too when he cracked his screen and had it replaced. He had it replaced 3x through Best Buy because each time it came back it would freak out like that. It turns out that something inside the phone was shorting out to the chassis, it would only happen when he squeezed/held the side of the phone. They ended up just giving him a new one after the third time.
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Yeah im thinking it could be something shorting but no real way to test. But after many take apart's i seem to have got the screen to a point where it does it like all the time rendering the phone useless. i have put back on the original screen and am seeing if there are problems there. (i got a new plastic housing)
k_nivesout said:
Haha, excellent...
Have you considered the trackpad as the possible culprit? I know when my phone does similar things (swiping homescreens, moving the cursor when typing, etc) it's usually because the trackpad is dirty. I can't really think of why the digitizer (assuming it was properly replaced) would be causing that problem..
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Yeah i have disconnected the track pad and tried that with no change. and i tried disconnecting the light bar for a try and it would not boot. but i only tried once and i could have messed something else up when i put it back together.
i will report back with how the stock screen does and i'm thinking that will confirm that its the replacement digitizers .
Well the stock digitizer is doing the same thing. So its someting on the board, but i have tried it on two different phones.
So im up for trying just about any suggestion at this point. I have 2 phone and 3 digitizes doing this.
Mine does the same thing. I replaced just the screen awhile back.
I thought it might be related to maybe an upgraded screen family and the kernel not supporting it or something..
Like this post:
http://forum.xda-developers.com/showpost.php?p=15132827&postcount=3626
I usually take off the back and then pull the battery and snap the case back on. Seems to fix the problem until I mess with the battery again.
Anyone know how to see what touchscreen version you have?
ok so i have 3 phones(boards) 3 digitizers. 2 phones are the same hardware version i believe, one isn't. and all three experience this problem. This is even with swapping around the digitizers. I'm thinking that somehow all of these share something similar. All i can think of is me putting them together.
Any idea on what they share?
Just wondering if you ever fixed the problem or got it figured out to some extent?
Same thing is happening on my phone ever since I replaced the screen/digitizer. Took it back apart and cleaned all the ribbon connections and the problem is still there. Thinking it might be a grounding issue possibly since it seems like it goes away (most the time) after I vigorously squeeze the bottom of the phone, by the trackpad and capacitive buttons. But it invariably comes back, and seems to be worse when plugged in to the charger for whatever reason.
Also, since you've also taken apart and reassembled your phone, have you had an issue with the trackpad not sitting flush with the screen? No matter how I reassemble everything, it seems like my trackpad is recessed now and it's even worse when I use the little rubber gasket that was on there originally...
I haven't been able to determine what the problem is, but mine seems exactly like yours. When charging I pretty much can't use my phone random touches everywhere, or it doesn't fully reconize my touch. I just took my INC all the way apart and cleaned everything connections and all. I read somewhere it could be a dirty optical pad so cleaned that good too. Just powered on *Fingers Crossed*
odlay75 said:
I haven't been able to determine what the problem is, but mine seems exactly like yours. When charging I pretty much can't use my phone random touches everywhere, or it doesn't fully reconize my touch. I just took my INC all the way apart and cleaned everything connections and all. I read somewhere it could be a dirty optical pad so cleaned that good too. Just powered on *Fingers Crossed*
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when you replaced it did you make sure you the ground straps where connected to the screw holes with nothing interfering? i pulled my LCD out of my screen on my dev phone because there was dust under the glass. after i put it all back together i was getting the same thing descried in the OP. so i took it apart and noticed that the thread lock used on the screws pealed off and on the ground straps. so i cleaned them up with Alcohol and a cotton swab. put it back together and haven't had it happen sense.
synisterwolf said:
when you replaced it did you make sure you the ground straps where connected to the screw holes with nothing interfering? i pulled my LCD out of my screen on my dev phone because there was dust under the glass. after i put it all back together i was getting the same thing descried in the OP. so i took it apart and noticed that the thread lock used on the screws pealed off and on the ground straps. so i cleaned them up with Alcohol and a cotton swab. put it back together and haven't had it happen sense.
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When you say ground straps, are you referring to the two tiny screws that are near the top of the actual screen (after you've taken of the red battery compartment thing and the board)? I remember there being these little metal mesh strips that were in those screw holes that I think I promptly lost after taking the screws out..
k_nivesout said:
When you say ground straps, are you referring to the two tiny screws that are near the top of the actual screen (after you've taken of the red battery compartment thing and the board)? I remember there being these little metal mesh strips that were in those screw holes that I think I promptly lost after taking the screws out..
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yes. after removing the board on the back of the LCD screen there are 2 straps on the top that ground the screen to the frame. the screws had blue thread lock on the bottom. sometimes it will come off when you remove them.
basically make the head of the screw is clean and the metal straps are clean to make a good enough ground.
EDIT:
if you lost the screws you can try to pick up an eye glass repair kit. the ones used for glasses. they have small phillip screws that might work. you can normally buy the kit at a $.99 store.
I was wondering what the screws were for since it didn't look like they were actually holding anything in.. I didn't lose the screws, just the grounding material, which were those metal mesh adhesive strips. Trying to think of what I may be able to replace that with, maybe just some aluminum foil or something? There has to be some better material, I'm just not thinking of it..
k_nivesout said:
I was wondering what the screws were for since it didn't look like they were actually holding anything in.. I didn't lose the screws, just the grounding material, which were those metal mesh adhesive strips. Trying to think of what I may be able to replace that with, maybe just some aluminum foil or something? There has to be some better material, I'm just not thinking of it..
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the straps fell off? (the straps are on the back and should be soldered to the drivers on the rear of the screen) i wouldn't recommend aluminum foil. try going to a store like radio shack or any do it your self electronic store and see if the can sell you some fine wire mesh.
Hm, I think we must be thinking of different things, cause these were just tiny little pieces of wires mesh that those screws held into place that were stuck to the metal on the back of the screen. Might have to open it up again and snap a picture or two to clarify if I can't find any other grounding issues, etc.
k_nivesout said:
Hm, I think we must be thinking of different things, cause these were just tiny little pieces of wires mesh that those screws held into place that were stuck to the metal on the back of the screen. Might have to open it up again and snap a picture or two to clarify if I can't find any other grounding issues, etc.
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yea thats what im talking about. the 2 straps on top that are screwed in. they need to have a clean connection from the strap to the screw heads that it sits on after screwing them down.
Well I'll be damned, I think that was it! I "borrowed" a little bit of that wire mesh stuff from the back of the screen (it's holding down the screen's ribbon connector and covering other things) and put the screws back in holding little strips of the mesh down and stuck to the metal on the back of the screen. I haven't been using my phone much but the phantom touches and vibration haven't come back, crossing my fingers that it stays this way!
Thanks again synisterwolf, mashed your thanks button a bit
To the OP: I'd highly recommend making sure the screen is grounded properly with those two tiny screws towards the top of the screen.
Thanks for the info guys! Does anyone have a pic of this mesh stuff. I think my old screen had it, but the new screen does not..
odlay75 said:
Thanks for the info guys! Does anyone have a pic of this mesh stuff. I think my old screen had it, but the new screen does not..
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http://www.youtube.com/watch?v=lr4uy9yKqIE
3:30 MARK is what we are talking about.
---------- Post added at 11:32 AM ---------- Previous post was at 11:32 AM ----------
k_nivesout said:
Well I'll be damned, I think that was it! I "borrowed" a little bit of that wire mesh stuff from the back of the screen (it's holding down the screen's ribbon connector and covering other things) and put the screws back in holding little strips of the mesh down and stuck to the metal on the back of the screen. I haven't been using my phone much but the phantom touches and vibration haven't come back, crossing my fingers that it stays this way!
Thanks again synisterwolf, mashed your thanks button a bit
To the OP: I'd highly recommend making sure the screen is grounded properly with those two tiny screws towards the top of the screen.
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you are welcome. glad i could help and glad i took mine apart. now i can see how it all works. it was hard with my big hands but it was fun.
Last night, I went a little to crazy with drinking and woke up this morning to find that there is something (probably alcohol) between the glass and the brush metal of my phone. I looked around for a disassembling video but couldn't find one that shows how to remove the glass. Is this possible? Does anyone have any suggestions on how to remedy this?
imhuy said:
Last night, I went a little to crazy with drinking and woke up this morning to find that there is something (probably alcohol) between the glass and the brush metal of my phone. I looked around for a disassembling video but couldn't find one that shows how to remove the glass. Is this possible? Does anyone have any suggestions on how to remedy this?
Will post pictures in a second.
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lol... it may be more trouble than it's worth... i'm sure i can find you a disassembly guide but is the glass going to need to be seperated from the lcd? or do you need to just need to take the phone down some to get to where it is? the lcd is affixed to the glass with adhesive and separating the two and getting them back together without any problems will be pretty difficult without breaking the lcd... if its close to pure spirits it should evaporate fine... unless its beer or liqeuor...
anyways...
it will be he same as I9300:
http://www.youtube.com/watch?v=p9Nhi3vVAEg
to sum it up, it's all into one part, and when purchasing one, it's always kitted up, but i recommend against trying to get the two pieces apart...
The video doesn't show the removal of the screen. However, looking at how to remove the glass from the LCD, it doesn't seem to be worth the trouble. I'll throw it in a bowl of rice and see if its able to soak up whatever's under there.
imhuy said:
The video doesn't show the removal of the screen. However, looking at how to remove the glass from the LCD, it doesn't seem to be worth the trouble. I'll throw it in a bowl of rice and see if its able to soak up whatever's under there.
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yea that part is always sold together... for someone who breaks it, they have to buy the whole front of the phone... and from experience with similar models, the lcd is stuck to the glass with adhesive, and the backside of the lcd is stuck to the housing with even more adhesive... its very difficult to seperate the 3 without breaking something...
Hi guys
Can you check curved edges part of display near top and bottom portion to see when pressed with little pressure whether screen goes down ? Especially near front facing camera .
Thank You
Checked near the front camera area and yes ,the screen goes down a little upon pressing in the edges with little pressure.
raserdude said:
Hi guys
Can you check curved edges part of display near top and bottom portion to see when pressed with little pressure whether screen goes down ? Especially near front facing camera .
Thank You
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Mine as well.
@Yash24 , @tiberiuharcsa thanks guys for confirming regarding this issue.
Have it, too. But no problem. Seems to be normal.
allrightlite said:
Have it, too. But no problem. Seems to be normal.
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Well I would't call a loose and slightly moving screen something normal...
tiberiuharcsa said:
Well I would't call a loose and slightly moving screen something normal...
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And what is to do now? Maybe all Z Plays have this. You must look very critical to see this "issue". For me it's ok. There is no 100% perfect phone.
But is the issue bigger, then I would call the support.
allrightlite said:
And what is to do now? Maybe all Z Plays have this. You must look very critical to see this "issue". For me it's ok. There is no 100% perfect phone.
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I agree, it's not a major issue, I was thinking to take of the screen completley and reglue it using some duble sided tape... But there is a risk of breaking the screen in the proces... It's not worth it
What about putting duck tape across top and bottom of the screen? Don't forget to make holes for loudspeaker, front camera and proximity sensor. And for microphone and fingerprint at bottom
So, you're all saying that tbe whole screen is moving a bit in the case? Check teardown and you'll see that is actually glued. Not my favorite solution but I suppose is cost effective.
Sent from my XT1635-02 using Tapatalk
Zeljko1234 said:
What about putting duck tape across top and bottom of the screen? Don't forget to make holes for loudspeaker, front camera and proximity sensor. And for microphone and fingerprint at bottom
So, you're all saying that tbe whole screen is moving a bit in the case? Check teardown and you'll see that is actually glued. Not my favorite solution but I suppose is cost effective.
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Yah it's glued and very liberally glued at the top and the bottom of the screen. How do I know? Broke my screen a few months ago and replaced my screen myself.
flashallthetime said:
Yah it's glued and very liberally glued at the top and the bottom of the screen. How do I know? Broke my screen a few months ago and replaced my screen myself.
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That's good news, actually. I've watched some tear down videos and guy was heating screen before trying to take it off.
From where and for how much you got replacement?
Zeljko1234 said:
That's good news, actually. I've watched some tear down videos and guy was heating screen before trying to take it off.
From where and for how much you got replacement?
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Bought a screen off eBay, yes you need to heat up the glue underneath the screen with a heat gun.
Got the new screen in after I had to remove all the small piece of glass that was still glued but it's not an easy repair and I still have screen issues I assume the screen isn't the same quality as the original one which comes with a silver backing plate.
In bright sunlight my screen turns blue
The battery maybe will never die, because a bigger LiPo much longer live as a small one and we just load again all 2 or 3 days. So that's ok that's build in. Maybe the screen is much earlier broken. Hope it doesn't broke
My battery has 3600mAh(3597)
flashallthetime said:
Bought a screen off eBay, yes you need to heat up the glue underneath the screen with a heat gun.
Got the new screen in after I had to remove all the small piece of glass that was still glued but it's not an easy repair and I still have screen issues I assume the screen isn't the same quality as the original one which comes with a silver backing plate.
In bright sunlight my screen turns blue
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So Moto should make it even less glued for easy repair
Btw, you forgot the price
Zeljko1234 said:
So Moto should make it even less glued for easy repair
Btw, you forgot the price
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175 Canadian labour free because I did the repair.
No moto shouldn't use any less glue, just don't drop your phone is my advise
flashallthetime said:
175 Canadian labour free because I did the repair.
No moto shouldn't use any less glue, just don't drop your phone is my advise
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I don't think that anyone is planning to drop the phone. Except maybe Turbo 2/Force.
https://youtu.be/fTJOL5ikuZA
Ironically, mine got green lines literally sitting on the desk.
I can confirm my phone has the same problem near the top left corner. It is so disappointing to see such a bad build quality.
If you observe carefully just above volume up button screen is not even inside the aluminum frame there is slight gap. And if you apply little pressure screen goes down. Is this normal ?
raserdude said:
If you observe carefully just above volume up button screen is not even inside the aluminum frame there is slight gap. And if you apply little pressure screen goes down. Is this normal ?
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Yes, normal. Maybe it's make easier to get the sceen away to replace the battery. Normally you can't see this. You must really look exactly
allrightlite said:
Yes, normal. Maybe it's make easier to get the sceen away to replace the battery. Normally you can't see this. You must really look exactly
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One more feature discovered