[Q] USB not functioning - Sprint Samsung Galaxy Note II

I am having a problem after OTA. When i plug the usb cord in the computer pops a message "hardware id missing". I have a sprint samsung galaxy note 2. Any ideas?

mortamus said:
I am having a problem after OTA. When i plug the usb cord in the computer pops a message "hardware id missing". I have a sprint samsung galaxy note 2. Any ideas?
Click to expand...
Click to collapse
Just a follow up. I figured it out. I had to delete all drivers related to samsung and reinstall the drivers that sprint.com had on their site.

Related

Galaxy SII not recognized by computer

Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
tomasitoc said:
Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
Click to expand...
Click to collapse
since you install the drivers into multiple computers and tested them all... it might be your phone.
First can you give more detail on what happens when you plug your phone in? Does your computer make any sounds or searches anything?
ALSO Try installing kies.
if that doesn't work either... looks like you need a warranty exchange
Try using an oem Samsung usb to micro usb cable. I had this problem with my Samsung Galaxy Epic a while back. Everytime I used a generic cable lying around my computer would not recognize my phone. When I used a Samsung cable it worked. Your computer should automatically identify your phone using the right cable. If not re-install them and don't forget to restart your computer before attempting to connect to your computer again. Good luck.
I've had this problem too.
Initially I had kies installed and had to launch the program to access the two 'mounted' removable drives.
I assume the drives mount, but you can't access the drives?
If that's the case, look on the phone and pull down the status bar and check to see if it sees the USB connection. Select that, and allow it to connect as USB storage.
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
tomasitoc said:
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
Click to expand...
Click to collapse
you probably didn't give it enough time for the pc to actually install the needed components.. it takes a good 5-10 mins for everything to finish installing
I'm faced with the same problem. Only different is, as soon as it shows connect to usb from the notification bar if goes away. I tried the usb tool in wireless but still wont work. I tried the samsung cable as well
know it sounds dumb, but have you rebooted lately? mine wouldnt recognize the sd card when plugged into comp....rebooted....all is well

Computer won't recognize phone!

I know this may be a beaten topic, but I think my case is special.
I lost my usb cable so I borrowed my brothers.
He has an HTC Desire Z, and he can do adb and all that stuff just fine with his HTC USB cable.
I tried to install the USB drivers for my phone onto my laptop, but when I used the cable, my computer won't even recognize that hardware is plugged in. There is no "device not recognized" or stuff like that. It doesn't even register there is a device attached. I tried adb devices and it doesn't list it.
I was installing PDAnet and it got to the part where it waited for me to plug in the phone, which I did, into practically every single USB port, but the computer won't register that a device has been plugged in.
Yes, I have debugging on. Yes, I can charge my galaxy nexus with that cable.
What gives? Do I actually have to use a Samsung specific USB cable?
I have an HTC cable from my Evo 4G, that worked on that device, my G2, and my Galaxy Nexus for charging, ADB, Fastboot, everything.
Sounds like a driver issue, download the latest galaxy nexus drivers from the Samsung website
I think it was this from a while ago..
http://samsung.de/de/support/detail....7-5772e168e9e4
Sent from my Galaxy Nexus using Tapatalk
The link above doesn't work. Does anyone have a link for a canadian/us website? I went here:
http://www.samsung.com/ca/support/d...9250M&srchword=Galaxy Nexus™ | GT-I9250TSMBMC
But i couldn't find where the link driver was anywhere.
EDIT: Downloaded and installed Samsung Kies, but when I plugged in my phone, it still didn't pop up a thing saying a device has been found T.T
bump?
10char
convolution said:
The link above doesn't work. Does anyone have a link for a canadian/us website? I went here:
http://www.samsung.com/ca/support/d...9250M&srchword=Galaxy Nexus™ | GT-I9250TSMBMC
But i couldn't find where the link driver was anywhere.
EDIT: Downloaded and installed Samsung Kies, but when I plugged in my phone, it still didn't pop up a thing saying a device has been found T.T
Click to expand...
Click to collapse
install android-sdk and from there google usb drivers.

[Q] USB not recognised

Hi all,
I've read a lot of forums on what seems to be a pretty common issue, however, with each attempt at a fix the answer is still elusive.
the problem i'm experiencing is that when I connect my (unrooted) Galaxy S2 to my pc (running windows 7) the USB device is not recognised. The phone says that it is connected (USB Connect MTP-Connected), however, when I try to access my phone via Kies or explorer it is not there. I also get an error message saying that the 'device is not recognised'.
I've taken the following actions:
- Reinstalled a fresh version of Kies
- Reinstalled samsung drivers (once prompted by Kies)
- Tried at least 3 USB cables including the original Samsung cable
- As per one of the blogs i read, i switched to USB debugging on and then off as there was no effect
- I've tried turning on bluetooth, then connecting the USB device (also a 'fix' i've seen on another forum)
- I've restarted my phone a number of times
- Connected via different USB ports
- Restarted my PC
Could anyone please help me.
Thanks,
Rob
Get a new one
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Uninstall all drivers, and Kies.
Restart the computer.
No go to device Manager under Human Interface Device/Universal Serial Bus controllers and see if there is that little yellow triangle there. If so click and uninstall any device with the aforementioned icon.
Now reset again.
Go to the Samsung website and download the drivers for the phone. Restart the computer yet again. Almost done.
Now attach your phone and it should be identified.
Go ahead and install Samsung Kies and you should be ok. I hope all this works.
I had a very similar issue with my last SII. One day it just simply would not be recognized by many computers using various USB cords including the OEM one. Windows always said something along the lines of " USB device not recognized, a device connected to this computer has malfunctioned." The computer would pick it up bit was listed as an unknown device in the device manager. Turns out it was a hardware failure so I had so get a warranty replacement
Sent from my Galaxy Nexus using Tapatalk 2
r0b0_0 said:
Hi all,
I've read a lot of forums on what seems to be a pretty common issue, however, with each attempt at a fix the answer is still elusive.
the problem i'm experiencing is that when I connect my (unrooted) Galaxy S2 to my pc (running windows 7) the USB device is not recognised. The phone says that it is connected (USB Connect MTP-Connected), however, when I try to access my phone via Kies or explorer it is not there. I also get an error message saying that the 'device is not recognised'.
I've taken the following actions:
- Reinstalled a fresh version of Kies
- Reinstalled samsung drivers (once prompted by Kies)
- Tried at least 3 USB cables including the original Samsung cable
- As per one of the blogs i read, i switched to USB debugging on and then off as there was no effect
- I've tried turning on bluetooth, then connecting the USB device (also a 'fix' i've seen on another forum)
- I've restarted my phone a number of times
- Connected via different USB ports
- Restarted my PC
Could anyone please help me.
Thanks,
Rob
Click to expand...
Click to collapse
That happened to me one day....
All I did was reboot my phone and tried a new cable and it worked
Sent from my SGH-T989 using xda premium
Not very helpful answers... you may have sorted this out already but...
One solution found on other threads that worked for me was this:
uninstall Kies
key in the dialer *#7284#
it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
Only change the USB setting.
Select PDA, if it already selected, select MODEM, don't hit "back", try reconnect, wait for windows to respond.
Unplug, then select PDA, try reconnect.
usb device not recognised
pardus said:
Not very helpful answers... you may have sorted this out already but...
One solution found on other threads that worked for me was this:
uninstall Kies
key in the dialer *#7284#
it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
Only change the USB setting.
Select PDA, if it already selected, select MODEM, don't hit "back", try reconnect, wait for windows to respond.
Unplug, then select PDA, try reconnect.
Click to expand...
Click to collapse
Dear all, I have same problem. I have official ICS 4.0.3 on mz Smasung S2 adn when I connect phone on mz computer i receiving information "USB Device not recognised" I tried all mentioned stuff:
reinstaling driver
cleaning micro stick on phone
hard reset
*#7284#
wipe clear data and cache
but i dont have connection Please help if someone have solution for this. Thanks in advance
srdjan_trisic said:
Dear all, I have same problem. I have official ICS 4.0.3 on mz Smasung S2 adn when I connect phone on mz computer i receiving information "USB Device not recognised" I tried all mentioned stuff:
reinstaling driver
cleaning micro stick on phone
hard reset
*#7284#
wipe clear data and cache
but i dont have connection Please help if someone have solution for this. Thanks in advance
Click to expand...
Click to collapse
Try changing your usb cable. If that still doesnt help, try it on another pc. If still not, then send it to samsung for repair.
Sent from my SGH-T989 using xda app-developers app
PC not recognizing Android USB connectio
romny19 said:
That happened to me one day....
All I did was reboot my phone and tried a new cable and it worked
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Romny 19, you are dead on. I had thesame problem, read your posting and good to go.
Anyone trying this must remember to power down phone completely (Reboot),

[Q] Failed to connect to Kies

I am using Kies 2.5.0.12094_28 on Windows 7. When I inserted my Note 2 LTE into usb port, a message popped up in lower right corner saying
Hardware ID Missing
Windows cannot identify the device plugged into the SAMSUNG Mobile USB Composite Device.
For assistance, contact the hardware manufacturer.
The Kies shown Connecting status and Connected devices: GT-N7105 but the update sign was rotating. It took ages not to complete the connection.
Is there any way to fix it?
Double klick on Kies icon
1. Connect your Note and doubleklick on Kies-Icon on your PC.
2. If doesn't work unplug the phone, uninstall Kies - restart - and reinstall.
plug in and if necesarry double click the kies icon.
El
elner0 said:
1. Connect your Note and doubleklick on Kies-Icon on your PC.
2. If doesn't work unplug the phone, uninstall Kies - restart - and reinstall.
plug in and if necesarry double click the kies icon.
El
Click to expand...
Click to collapse
Thanks for your advice. Tried it without success. Kies worked correctly with SGS2 but not SGN2 and now it won't work with both. Very disappointed!!
I uninstalled the software and re-installed it again and the Hardware ID Missing issue has gone and the drive was installed successfully. The Kies automatically launched when I plugged in N2. However it stuck in the Connecting status for ages. I clicked Troubleshoot connection error button. After unplugged N2, I clicked Start button but Kies 2.0 connection error troubleshooting did not start as indicated. It seems the Kies has lots of bug with N2.

My phone just won't connect to my PC

I'm running 4.1.1 and every time I plug my device in (With stock USB) I get "USB device not recognized"
I've tried another USB. I've downloaded Kies (Will only connect wifi), I've tried reinstalling drivers, I've tried using another computer as well. I've also enabled/disabled USB debugging,
The USB connection notification only appears sometimes, and even when it does my computer still won't recognize my S3. After I reinstall the drivers my phone does say "Connected as a Media device", but then the notification goes away..
FYI, I'm trying to root, that's why I need a direct connection with my computer so badly.
Does your computer has samsung kies?
You say drivers. Idk what u mean but all we need is samsung kies.
Rovon said:
I'm running 4.1.1 and every time I plug my device in (With stock USB) I get "USB device not recognized"
I've tried another USB. I've downloaded Kies (Will only connect wifi), I've tried reinstalling drivers, I've tried using another computer as well. I've also enabled/disabled USB debugging,
The USB connection notification only appears sometimes, and even when it does my computer still won't recognize my S3. After I reinstall the drivers my phone does say "Connected as a Media device", but then the notification goes away..
FYI, I'm trying to root, that's why I need a direct connection with my computer so badly.
Click to expand...
Click to collapse
This is a link I posted, if you searched you would have found.....
http://forum.xda-developers.com/showthread.php?p=32906335#post32906335
bikrame said:
Does your computer has samsung kies?
You say drivers. Idk what u mean but all we need is samsung kies.
Click to expand...
Click to collapse
Did you even read my original post...?
bobolinko said:
This is a link I posted, if you searched you would have found.....
http://forum.xda-developers.com/showthread.php?p=32906335#post32906335
Click to expand...
Click to collapse
I tried your method a few days ago, and it didn't work. I tried your method again.. it doesn't work.
I had this issue. All I did was get some good ol canned air and blew the dust out of my micro usb port. After that it connects just fine. Was about to do a warranty exchange before I did this.
Sent from my SGH-T999 using xda app-developers app
Beefvvl said:
I had this issue. All I did was get some good ol canned air and blew the dust out of my micro usb port. After that it connects just fine. Was about to do a warranty exchange before I did this.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Tried that as well. Neither computer works. Blew into the phone as well ...
Its your rom on the phone that's causing this. If you want to rule it out, why don't you just do a nandroid backup and install stock rom or perhaps the same rom clean from start. I had this issue before and it was fixed with reflashing clean rom.
Sent from S♣ with XDA App
tester420 said:
Its your rom on the phone that's causing this. If you want to rule it out, why don't you just do a nandroid backup and install stock rom or perhaps the same rom clean from start. I had this issue before and it was fixed with reflashing clean rom.
Sent from S♣ with XDA App
Click to expand...
Click to collapse
Read his post, he is attempting to root. How does one backup their rom and restore with a stock recovery.
tester420 said:
Its your rom on the phone that's causing this. If you want to rule it out, why don't you just do a nandroid backup and install stock rom or perhaps the same rom clean from start. I had this issue before and it was fixed with reflashing clean rom.
Sent from S♣ with XDA App
Click to expand...
Click to collapse
I'm not rooted ...
I should probably mention the phone charges will of the USB cables but none of them work with the PC. I can't tell if it's a software issue or internal..
I think it's a computer issue, what was the other computer software you tried on?
mt3g said:
I think it's a computer issue, what was the other computer software you tried on?
Click to expand...
Click to collapse
Tried it with W7 & Mac, neither recognize the device. Android file transfer just tells me "no device found", and the Kies on mac doesn't work either.
I still won't update my computer from XP cause all I read are device errors with upgraded versions of windows... see if you can get your hands on XP and try. Just as insurance, you have gone through device manager and removed all drivers for the phone and then pushed the proper ones from Samsung, correct?
Rovon said:
I should probably mention the phone charges will of the USB cables but none of them work with the PC. I can't tell if it's a software issue or internal..
Click to expand...
Click to collapse
watch the screen closely when you connect the phone to the pc. does it even recognize thst some usb device was plugged in?
After a few moments, (with the phone still connected) click start,right click on my computer, select manage and select device manager.
are there any yellow question marks on the right side under the computer?
Open the modems (click the + sign) is there any SAMSUNG USB Modem? (should have no yellow question mark)
Open Universal Serial Bus controllers, do you see the samsung Mobile USB Composite Device?
There should be NO yellow question marks or exclamation marks anywhere on the right panel.
If there are, there is a problem with your computer settings/drivers or services.
If you followed my "cannot fail" steps EXACTLY in the order I had it, and did not skip anything, you should be without any problems with the modem connectivity. That includes the uninstallation of any samsung drivers previously installed.
If you do not even see the samsung modem, the cables or the phone may be your problem.
Post your results and I'll help you to get it working. Also mention what your compurter's OS is.
mt3g said:
Read his post, he is attempting to root. How does one backup their rom and restore with a stock recovery.
Click to expand...
Click to collapse
My bad, speed reading is not always good... thanks for pointing that out.
Anyway, did the OP ever get this resolved? Bobolinko's steps are thorough and if that didn't fix it, why don't you just try to go into download mode and ODIN a stock ROM with root injected into it already? It's another option...
Did you try buying a fresh new cable to connect the phone to the computer? I only have those issues with corrupted USB cable and a messy laptop...
Also when that notification appears for me I go to my phone USB section and tells it to mount as storage...and if its on storage I switch media than back to storage...always work for me.
Sent from my SGH-T999 using xda premium
bobolinko said:
watch the screen closely when you connect the phone to the pc. does it even recognize thst some usb device was plugged in?
After a few moments, (with the phone still connected) click start,right click on my computer, select manage and select device manager.
are there any yellow question marks on the right side under the computer?
Open the modems (click the + sign) is there any SAMSUNG USB Modem? (should have no yellow question mark)
Open Universal Serial Bus controllers, do you see the samsung Mobile USB Composite Device?
There should be NO yellow question marks or exclamation marks anywhere on the right panel.
If there are, there is a problem with your computer settings/drivers or services.
If you followed my "cannot fail" steps EXACTLY in the order I had it, and did not skip anything, you should be without any problems with the modem connectivity. That includes the uninstallation of any samsung drivers previously installed.
If you do not even see the samsung modem, the cables or the phone may be your problem.
Post your results and I'll help you to get it working. Also mention what your compurter's OS is.
Click to expand...
Click to collapse
As soon as I plug my S3 in, my computer recognizes a USB is active. In Device Manager, I do not have Samsung USB, all I have is "Unknown Device". I'm not sure what you mean by yellow exclamation point in the bottom right, but there's nothing in my notifications. However, I do get 2 yellow exclamations in device manager. One in Universal Series Bus, and one in other devices
Hi there.
Check this
On calls hit *#7284#
Check if pda is enabled then click on qualcomm settings and see if mtb+adb are enabled.
If not then just enable those.
Hope this is your problem.
Good luck.
Sent from my SGH-T999
Leoniums said:
Hi there.
Check this
On calls hit *#7284#
Check if pda is enabled then click on qualcomm settings and see if mtb+adb are enabled.
If not then just enable those.
Hope this is your problem.
Good luck.
Sent from my SGH-T999
Click to expand...
Click to collapse
I've tried this as well. I get this error:
"Connection problem or invalid MMI code"
The problem is with your computer, and not the phone. You CANNOT get it connected with a problem in the USB settings.
click on the yellow exclamation items and DELETE or UNINSTALL them. then reboot the machine and it should reinstall automatically. If your DRIVERS that are already in the machine are bad, you have to get them updated or replaced. uninstall KIES from the computer, reboot, and reinstall it. go to samsung's site and download and install the driver for your comuter.
The one for the xp is: SAMSUNG_USB_Driver_for_Mobile_Phones_1.4.8.0.exe
install it to your computer and be SURE there is no error while it installs.
then check again your device manager list for any yellow problem areas
connect the phone and wait a while, then, disconnect and wait about a minute
then again, connect the phone, and wait at least one minute. open the device manager page and see if there are any yellow area problems again.
are you positive you have the latest window updates?
you can sometimes right click on an item and do the driver update and fix a problem.
You clear all the COMPUTER END PROBLEMS you have and the phone will connect. That, my friend, you can take to the bank.
Good Luck!
Aloha,
post your results later

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