can i back up my everything on my phone ? - Xperia Play Q&A, Help & Troubleshooting

so that i can flash with a new rom and if i dont like i can switch back to my backup with everything still on there like it was before i flashed it ?
on a similar note
i have a few games and stuff that i got when i bought a phone dock for my xperia play, i typed in some codes and it allowed me to download some games
if i was to flash a new rom on phone would i be able to get these games back on my phone ? or are they gone for good ?
ive still got loads of gunk on my phone and it is constantly running out of usable memory so would like to speed it up and get with the program like yous guys on here
the phone is unlocked and rooted by alexandro so is good to go
thank guys

Uh, I think is called a Nandroid Backup, havent tried it but I think its accessed by CWM.
I think its something along them lines.
And secondly, backup the apps by Titanium Backup.

Yep, nandroid backup is as comprehensive a backup as you'll ever get. If you switch kernels, just copy the previous kernel to somewhere, as a nandroid can't backup kernels on the Play

Related

Nandroid Question?

Quick Question, I have full root with credit due to the many people that helped me get there ; )
If i backup with Nandroid and use Titanium backup to back up my files and setting.
Can i then flash a differnt rom like (Fresh) to check it out?
Then
If i want to restore my previous rom can i just run nandroid to restore my backup?
Nandroid restores everything. Its complete in every way.
Backups like my backup and titanium can get most of your apps and some settings on any rom you install but most of your setup settings trend to not restore. Some apps can have issues from time to time. Any issues are easy to fix just install and reinstall from market.
Also you can have multiple nandroids and switch back and forth. So if you like two roms get them set as you like and nandroid. Do the same with any others and you can go back and forth. You can also rename them on your sd card.
yup , thats primarily why i use nandroid, and why its so friggin great. i think clockworkrecovery has the option to automatically create nandroid backups on a timely basis. i havent tried it out, but if you wanna make sure you backup your data frequently to prevent any loss of info, sounds like a good option to check out too.
what rom are you on? I was on fresh, and its a great rom but it got slow on me after a few days. i would suggest damagecontrol, cause its known to give a increase in battery life and was completely stable and fast on mine
Damage's rom is great. I'm also running v7 of froyo I forget who is doing it though.
Aridon said:
Also you can have multiple nandroids and switch back and forth. So if you like two roms get them set as you like and nandroid. Do the same with any others and you can go back and forth. You can also rename them on your sd card.
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That is great, thanks a ton guys!

Quick backup question from a converted windows mobile guy

I've searched for this and cant find the info I need so be easy on me, i'm new to android but loving it. On windows mobile when you backed up your device and then did a firmware upgrade you couldnt just do a restore because of the changed registry settings and other issues that went along with it, you had to restore the software 1 at a time all over again. On the evo I have backed up with Titanium backup and mybackuppro. When froyo comes out (or any other upgrade) , will these backup softwares restore your phone to the way it was before without your phone being all screwed up, or do you have the same issues as windows mobile, and also does it matter if the phone is rooted or not, on how the restore process works? Thanks for any help in advance
Those programs back stuff up like bookmarks, user dictionary and home screen setup just fine and restore things like that very well. System settings and such tend to not backup well. Most applications will also backup and restore just fine although some paid / protected apps may need to be downloaded again but for the most part they restore just fine.
Nandroid does a complete and full backup of everything for complete restores should something you flash not be too you liking. Once you finish all the root / recovery steps that option will be in your recovery menu (phone off, power on while holding down volume, select recovery).
Both have their uses. Nandroid takes you back in time to a different rom or kernel or whatever while a program like mybackup pro make it less painful to get all your stuff back if you want to try out another rom.
It should be noted that a Nandroid restore is only supposed to work on the same OS version that it was backed up on.
ramiss said:
It should be noted that a Nandroid restore is only supposed to work on the same OS version that it was backed up on.
Click to expand...
Click to collapse
What?
Nandroid works regardless of what rom you had before or what you recently flashed. You can have fresh or damage control, nandroid and try froyo and go right back to the sense rom regardless if its a 2.1 or 2.2.
You can set up three plus different roms and use a new one each day. There is no limitation of using froyo (2.2) and going to a 2.1 rom like damage or an asop rom if we ever get one.
Just wipe cache and dalvik before running the nandroid or flashing a new rom that isn't a direct decedent (fresh .2 to .3)
Aridon said:
What?
Nandroid works regardless of what rom you had before or what you recently flashed.
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Click to collapse
Ok, but you can't go back to say 1.5. So there is a point at which too much change in the OS will cause issues with the restore. I agree that within a few minor version points it is fine but I wanted to be conservative in my answer.
Ok , I think I have a good grip on it now. When I upgrade to froyo I will have to use Titanium or mybackuppro to restore my apps(one by one, or batch method) and maybe some of my settings, I can then use my nandroid backup if I dont want froyo anymore and want to go back to my old stock 2.1 sprint rom and have an identical image to restore, is this correct? Thanks for all the help.

[Request]Dual Boot 2 ROMS

i was looking around and found that evo n other android phone can dual boot so i wondering if some one can come up with dual boot for g2
You can just use nandroid if you want to switch. It's not too bad to test out and play between ROMs.
Stryder5 said:
You can just use nandroid if you want to switch. It's not too bad to test out and play between ROMs.
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i hate installing apps over n over.....
its more practical to use nandroid
theXeffect said:
i hate installing apps over n over.....
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Click to collapse
What are you talking about? You wouldn't need to if you backup the roms properly.
Why in the world would you want to dual boot? Just nandroid.
im just saying it would be cool to have cuz its call dual boot n something new to try.......u guys dont? thats fine.......i wish someone would tho
I don't think I'm performing nandroid backups properly either. I always have to reinstall apps like the OP. Can someone please tell me the right way? Thanks!
Sent from my HTC Vision using XDA App
Lol! what on earth are yall talking about? nandroid only works with the same type of rom you used previously. for example, using rooted stock rom then backup via nandroid then switch to CM and restoring doesnt work. you would have to flash back to rooted stock and then restore. you can obviously make multiple backups... one for each rom. but again... you have to be on the same rom... otherwise, the restore will seriously corupt your current rom.
I'm beginning to wonder if some even know what dual boot actually means, lol!
Thats why you do a wipe befor you restore from a nandroid backup
shiznt said:
Thats why you do a wipe befor you restore from a nandroid backup
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That doesnt really matter if you are using a different rom this time around especially a themed one. Sometimes it can help.... but if the rom is completely different like sense then to stock or CM, you gonna have issues no matter if you wipe or not. Are folks crazy? the system folder varies HEAVILY between different roms. sure you can TRY restoring just the data/cache/ext but that doesn't always work out right. Stick around, kid. You might learn something if you quit running you mouth
Calm down guys. . . . Nandroid works just fine. .
I have used it on an array of ROMs, Stock, Sense, CM . .It works. You just need to backup, then wipe and flash the ROM you want. If you want to go back to the other ROM, back up, then restore the one you backed up previously. You can even name them, you just have to change the folder name in the clockwork mod folder on your SD and look for backups.
Seems like there's a little confusion on how Nandroid works...I didn't understand it myself until recently. I'll attempt to explain how it works, if any experts think I got it wrong, please let me know.
Basically, Nandroid lets you backup your current phone's state (ROM, apps, settings and all) into a single save file that you can restore whenever you want. So as an example, let's say you install ROM X, but you want to try ROM Y. You would first make a Nandroid backup of your phone, then flash ROM Y. Then let's say after a day of playing around with ROM Y, you want to go back to ROM X, you would then make a Nandroid backup of ROM Y, and restore the Nandroid of ROM X. Your phone will then be exactly the way it was when you created the backup of ROM X, and at any time you want you can restore your ROM Y. In this way, you can bootup any ROM you've saved in the past, anytime you want. This makes Nandroid a fairly effective "multi-boot".
You might notice one slight pain in this whole process, the first time you use any particular ROM, you'll have to setup your phone all over again. This can be made easier if you use Titanium Backup, which is an app that backs up your apps and settings to your SD card. Then when you try out a new ROM, install Titanium Backup from the Market and use it to restore your apps and settings. If you're using the free version, this means tapping the screen twice for each app on your phone ("Install", "Done", repeat), but I noticed the paid version claims to have a "0-click restore" feature.
I hope this helps clarify some things.
~~Tito~~ said:
Calm down guys. . . . Nandroid works just fine. .
I have used it on an array of ROMs, Stock, Sense, CM . .It works. You just need to backup, then wipe and flash the ROM you want. If you want to go back to the other ROM, back up, then restore the one you backed up previously. You can even name them, you just have to change the folder name in the clockwork mod folder on your SD and look for backups.
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Lol! Thats what I've been trying to explain to them but they just want to argue with me for some reason. hahaha! They'll figure out on their own any way if they want to be stubborn about it. Heck, I was just trying to save them some frustration. oh well...
dracoaffectus said:
Seems like there's a little confusion on how Nandroid works...I didn't understand it myself until recently. I'll attempt to explain how it works, if any experts think I got it wrong, please let me know.
Basically, Nandroid lets you backup your current phone's state (ROM, apps, settings and all) into a single save file that you can restore whenever you want. So as an example, let's say you install ROM X, but you want to try ROM Y. You would first make a Nandroid backup of your phone, then flash ROM Y. Then let's say after a day of playing around with ROM Y, you want to go back to ROM X, you would then make a Nandroid backup of ROM Y, and restore the Nandroid of ROM X. Your phone will then be exactly the way it was when you created the backup of ROM X, and at any time you want you can restore your ROM Y. In this way, you can bootup any ROM you've saved in the past, anytime you want. This makes Nandroid a fairly effective "multi-boot".
You might notice one slight pain in this whole process, the first time you use any particular ROM, you'll have to setup your phone all over again. This can be made easier if you use Titanium Backup, which is an app that backs up your apps and settings to your SD card. Then when you try out a new ROM, install Titanium Backup from the Market and use it to restore your apps and settings. If you're using the free version, this means tapping the screen twice for each app on your phone ("Install", "Done", repeat), but I noticed the paid version claims to have a "0-click restore" feature.
I hope this helps clarify some things.
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Click to collapse
That was a perfect explaination! I hope that sheds some light for folks who didnt understand what I meant and I apologize for being annoyed. originally, I had thought the OP was talking about dualbooting with android/windows mobile or something... I didnt think about the possiblity of running two android roms. I see how nandroid was brought up now... yeah, thats kind of silly to dualboot with two android roms. but to each his own...
theXeffect said:
im just saying it would be cool to have cuz its call dual boot n something new to try.......u guys dont? thats fine.......i wish someone would tho
Click to expand...
Click to collapse
i cant believe nobody agrees, i would love to have dual boot just like my my laptop with win7\ubuntu netbook remix. the iphone people are dual booting into android or Ios and thats kinda cool even if its not completly functional. Id rather dual than trying to restore back and forth. Good Call
I used the Nandroid method on the G2 to switch between SuperD's ROM and KingKlick's Eclair builds. It works and really does make a good "multi-boot." Also, I use MyBackup Pro to back everything up, and all the settings for the apps and the phone are saved.
veritasaequita said:
i cant believe nobody agrees, i would love to have dual boot just like my my laptop with win7\ubuntu netbook remix. the iphone people are dual booting into android or Ios and thats kinda cool even if its not completly functional. Id rather dual than trying to restore back and forth. Good Call
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Click to collapse
Of course, I have to agree with you... There are several things that bother me about nandroid, which I say, is not a good replacement for dual-booting. With dual boot you can shut down your phone/computer and be able to switch between operating systems. I can use Windows 7 to play games, Ubuntu to code, and Mac OS X 10.5 for multimedia. I'm pretty sure that people don't backup Windows 7, wait for that to finish, then install Ubuntu on their computer, wait 20-30 minutes for it to boot up, then get to work(and I'm sure computers would be horrible if you needed to do that). But I'm just saying this so I can get into the conversation and actually get somebodies recognition so they can actually start working on a script for the G2 so you can dual-boot. I'm pretty sure that it's possible... but I'm not sure if there's anybody willing to do it.
Well that's accomplished by partitioning, on a pc.
whichever rom u install completely takes over the previous one, thus eliminating that previous rom. There would need to be some sort of partitioning mechanism,involved. to achieve the dualboot, wouldnt there?
correct me if i am wrong, but the hboot controls the partitions of the phones, and when the G1 needed a new hboot to be re-partitioned to allow for better bigger ROMs there were a LOT of bricks that took months to figure out how to fix, so if someone wants to try to flash the hboot from another phone(and risk losing their phone forever) then by all means have at it, but for the time being nandroid will have to do.

Com2us: 9 Innings

Anyone know of a way to backup data for this game? Its one of my favorite games and I had to start all over when I got my new phone. I want to figure out a way to backup so that when I upgrade/change ROM's etc, or if I get another phone in the future, this doesn't happen again.
Tried using Titanium backup and that didn't work for this particular game...
Clockwork mod allows you to make an image of everything on your phone. Takes about 5 minutes. So if you flash a rom you dont like or if you transfer to a new device you can just restore the image. hope that helps.

[Q] Advice on backup and rooting

First post and I have to say great forum here and lots of great information!!
I am a long time unix / linux user and work in the technology product development and I have been researching for about a week after updating to official ICS over Kies for information on backuping up my phone and rooting.
I had considered rooting before but never had a good reason really until I loaded the official ICS update and had to reset to get it working, losing all my apps / data. Kies was not cooperating so I did not get a good backup and it would not keep my app settings any way. This is when I found out that my old Blackberry and even iPhone had much more complete backup solutions that non-rooted Android. I have totally recovered the other devices without losing anything in the past so I thought Android would be a snap as well.
Any way to the point now. After searching I have found great work done by the members and I feel pretty comfortable proceeding to root my stock ICS and getting Titanium to do a full backup. I will fix my keyboard and few other things while at it.
My questions are:
1. When the next official release comes from ATT / Samsung will I have to reflash to the stock boot.img (found in another thread) to be able to get the upgrade and then root my phone again?
2. Once rooted, is it better to just come back here and get the updated ROM and flash manually?
3. Is the best way to achieve the complete backup solution I am looking for?
I am pretty happy with the stock ROMs but I want to be able to get a good and full backup going forward since it takes so long to reinstall everything. I could even live with the bloatware if I was confident I could completely restore at anytime.
Thanks in advance for any advice.
Roy
Titanium is good for backing up apps and data. If you want a complete back up, you'll want to make a nandroid backup with CWMR. As for the ROM part, it all depends on if you're happy with what you get stock or if you like customized things. I'm sick right now or I would go into detail.
sent from my captivate glide running ICS (NardROM 0.4 Rooted)
Shawn said:
Titanium is good for backing up apps and data. If you want a complete back up, you'll want to make a nandroid backup with CWMR. As for the ROM part, it all depends on if you're happy with what you get stock or if you like customized things. I'm sick right now or I would go into detail.
sent from my captivate glide running ICS (NardROM 0.4 Rooted)
Click to expand...
Click to collapse
Thanks Shawn. I saw a reference to nandroid but did not realize it was part of CWMR. Can I assume if I get CWMR loaded I will be able to backup my current apps / settings or will that just set me up for the next time? I have been sort of assuming once I get CWMR loaded and get root that I may lose my current settings.
Appreciate the reply especially while sick! Hope you feel better soon.
VideoRoy said:
Thanks Shawn. I saw a reference to nandroid but did not realize it was part of CWMR. Can I assume if I get CWMR loaded I will be able to backup my current apps / settings or will that just set me up for the next time? I have been sort of assuming once I get CWMR loaded and get root that I may lose my current settings.
Appreciate the reply especially while sick! Hope you feel better soon.
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Click to collapse
A nandroid backup is more like an image backup of the flash, so you would have to restore the whole thing to get back any files you may have lost. It's mostly for backing up prior to flashing a new ROM, so if you don't like it you can go back to what you had easily.
If you want to back up pictures and things like that you should be able to plug the phone into a computer and mount the flash as a drive (I've done this on my Linux and Windows systems many times). Then you can copy the files you want to save to your computer, or copy a new ROM to the phone so you can flash it with CWMR.
You're welcome. Nandroid backups are for when your phone bootloops or is "bricked" or if you want to restore to something previous. For me, I use Titanium to backup all app data before flashing something and then make a Nandroid with CWMR. In my opinion its a good idea to use both so you're safe from any problems down the road.
sent from my captivate glide running ICS (NardROM 0.4 Rooted)
Shawn said:
You're welcome. Nandroid backups are for when your phone bootloops or is "bricked" or if you want to restore to something previous. For me, I use Titanium to backup all app data before flashing something and then make a Nandroid with CWMR. In my opinion its a good idea to use both so you're safe from any problems down the road.
sent from my captivate glide running ICS (NardROM 0.4 Rooted)
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Click to collapse
mvi57 and Shawn,
Thanks guys, got it now. I will probably do both types of backups as well.
I think I understand the system a little better now. The recovery partition probably does not affect the bootloader or ROM so if I just replace it with CWMR I still boot the same and will not lose my current data. I am guessing the next official ROM will probably load fine but I would probably just have to root the phone again.
Thanks for putting up with the noob questions. I have not done embedded development before but some of the guys on team have so I have some terminology i need to get used to.
VideoRoy said:
mvi57 and Shawn,
Thanks guys, got it now. I will probably do both types of backups as well.
I think I understand the system a little better now. The recovery partition probably does not affect the bootloader or ROM so if I just replace it with CWMR I still boot the same and will not lose my current data. I am guessing the next official ROM will probably load fine but I would probably just have to root the phone again.
Thanks for putting up with the noob questions. I have not done embedded development before but some of the guys on team have so I have some terminology i need to get used to.
Click to expand...
Click to collapse
You will need to root again once you update. Replacing stock recovery with CWMR will not make you lose any data.
sent from my captivate glide running ICS (NardROM 0.4 Rooted)
VideoRoy said:
First post and I have to say great forum here and lots of great information!!
I am a long time unix / linux user and work in the technology product development and I have been researching for about a week after updating to official ICS over Kies for information on backuping up my phone and rooting.
I had considered rooting before but never had a good reason really until I loaded the official ICS update and had to reset to get it working, losing all my apps / data. Kies was not cooperating so I did not get a good backup and it would not keep my app settings any way.
Click to expand...
Click to collapse
It's a hard lesson to learn that there were relatively easy solutions to avoid it :/ I as a fellow long time Linux user, I'm suprised!. I myself can not stand not having root access when I need it. I luckily have had Titanium Backup for quite some time now and it IS a life saver for many of your apps and settings! It's a must! I too had the issue of not being able to update via kies and assumed it was because my device was rooted, so in my frustrated lack of sleep mood I had going, I said meh all and grabbed easily accessible data off the memory and flashed the ICS from sammobile.com if i remember right. I've since flashed NardRom as well and am having some signal/sms issues. That being said, MAKE SURE you do a nandroid backup and don't get all anxious and overzealous like I did. If I am not mistaken and understand correctly, sometimes when flashing roms you may overwrite various signal related files like the modem or wireless? With a nandroid backup you can simply restore from that like nothing ever happened! Just follow directions to the T. I've yet to brick my SGH-i927 but I've bricked our captivates a few times
ZeroHour064 said:
It's a hard lesson to learn that there were relatively easy solutions to avoid it :/ I as a fellow long time Linux user, I'm suprised!. I myself can not stand not having root access when I need it. I luckily have had Titanium Backup for quite some time now and it IS a life saver for many of your apps and settings! It's a must! I too had the issue of not being able to update via kies and assumed it was because my device was rooted, so in my frustrated lack of sleep mood I had going, I said meh all and grabbed easily accessible data off the memory and flashed the ICS from sammobile.com if i remember right. I've since flashed NardRom as well and am having some signal/sms issues. That being said, MAKE SURE you do a nandroid backup and don't get all anxious and overzealous like I did. If I am not mistaken and understand correctly, sometimes when flashing roms you may overwrite various signal related files like the modem or wireless? With a nandroid backup you can simply restore from that like nothing ever happened! Just follow directions to the T. I've yet to brick my SGH-i927 but I've bricked our captivates a few times
Click to expand...
Click to collapse
I am with you all the way.
I have installed CWMR now and completed a nandroid backup. After tracking down the backup I copied to my laptop for safe keeping. Also installed the keyboard fix only and it worked fine. Later tonight I will give root a try with Titanium.
BTW I was having SMS issues with the stock ICS. No alerts and basic funky things. I have loaded Go SMS Pro and am happier not only fixing the app issues but giving me Group text mode so I am not an outcast with the rest of my iPhone family
Thanks for helping me get going here.
ICS has a bunch of issues, including the bad notifications.
sent from my captivate glide running ICS (NardROM 0.4 Rooted)
As others have posted. I back up all my information per app via Titanium backup and every few months I make a new Nandroid backup. This gives me the best of both worlds. A full backup that I can get back to via Nandroid backup and little backups from Titanium backup if I choose to uninstall and re-install an individual app later on in the future.
Just a few other tips from my recent experiences. Since the problems I was having with NardROM... an entire night with no text msgs from my ole lady got me pretty worried and I learned it was issues with my flash or the rom with my phone so I wiped it out and went back to the stock ICS. I also flashed the keyboard fix and have noticed no problems. I did flash the tether fix too but it's not working for me at the moment so I'll play with it later. I'm also using my regular Captivate as a secondary phone/toy using google voice and wireless so if I'm not getting anything on one # during testing or usage I will notice it and get it on the other phone.
Also, as a long time GOSMS user I like to try out the various features but I must warn you stay away from, or have a backup plan on top of it, if you purchase the 180-day premium features and utilize the local backup. I'm not fond of having things backed up to a cloud so like you I back up all my phone stuff to my server and desktops at home but running raid 5 (paranoid much?). The problem I had is when I restored all my text from the cloud after a flash and noticed the new local backup feature in a GOSMS update I thought hey i can do away with the cloud and use this right!? Wrong. I deleted the cloud backup without double checking and on this last flash, attempted to restore roughly 20k+ messages from the Gosms local backup feature and it errored out or froze the phone EVERY time I tried. Frantically searching through everything I had, I learned that Titanium Backup does do a backup typically of the related data, I beleive the listed backup is SMS/APN/MMS or something similar. You have to enable writing to /system in Titanium's settings. There's a howto on xda I beleive and google searches on restoring it. Another thing, if you have numerous backups and are playing around and i.e. have just flashed, installed Titaniumbackup and want to backup something before you restore it from an older version, MAKE SURE YOU HAVE CHANGED MAX # of BACKUPS FIRST, otherwise you have just overwritten your previous backup :crying:
*Correction* I'm using jayjayjoker2's debloated ICS 4.0.4 http://forum.xda-developers.com/showthread.php?t=1843001
ZeroHour064 said:
Just a few other tips from my recent experiences. Since the problems I was having with NardROM... an entire night with no text msgs from my ole lady got me pretty worried and I learned it was issues with my flash or the rom with my phone so I wiped it out and went back to the stock ICS. I also flashed the keyboard fix and have noticed no problems. I did flash the tether fix too but it's not working for me at the moment so I'll play with it later. I'm also using my regular Captivate as a secondary phone/toy using google voice and wireless so if I'm not getting anything on one # during testing or usage I will notice it and get it on the other phone.
Also, as a long time GOSMS user I like to try out the various features but I must warn you stay away from, or have a backup plan on top of it, if you purchase the 180-day premium features and utilize the local backup. I'm not fond of having things backed up to a cloud so like you I back up all my phone stuff to my server and desktops at home but running raid 5 (paranoid much?). The problem I had is when I restored all my text from the cloud after a flash and noticed the new local backup feature in a GOSMS update I thought hey i can do away with the cloud and use this right!? Wrong. I deleted the cloud backup without double checking and on this last flash, attempted to restore roughly 20k+ messages from the Gosms local backup feature and it errored out or froze the phone EVERY time I tried. Frantically searching through everything I had, I learned that Titanium Backup does do a backup typically of the related data, I beleive the listed backup is SMS/APN/MMS or something similar. You have to enable writing to /system in Titanium's settings. There's a howto on xda I beleive and google searches on restoring it. Another thing, if you have numerous backups and are playing around and i.e. have just flashed, installed Titaniumbackup and want to backup something before you restore it from an older version, MAKE SURE YOU HAVE CHANGED MAX # of BACKUPS FIRST, otherwise you have just overwritten your previous backup :crying:
*Correction* I'm using jayjayjoker2's debloated ICS 4.0.4 http://forum.xda-developers.com/showthread.php?t=1843001
Click to expand...
Click to collapse
Great information thanks!!
The backups I am most worried about are all the system settings, app settings and data mostly. I am probably older than most folks here and I do not really text much except family and a few co-workers. I honestly never worried about backing up my SMS / MMS but I will check on my APNs because I had that problem on a Blackberry once. Email is where I store most important stuff and talk about paranoid I have multiple copies of my emails on different computers on different operating systems. 20 years working in storage will do that to you
I believe that if Google or Samsung even came up with a backup solution that did what Blackberry or Apple could do it would solve a lot and I probably would not even be working on this. Blackberry saved my bacon more than once with the complete backup they do in their clunky software and last year when my daughters iPhone would no longer power off, I was able to use iTunes to do a complete backup and she was up and running on a new phone in 15 mins exactly where she left off.
Thanks for the advice!

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