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Today i went to hilton head from savannah. In savannah i have fine 4g service. once i passed over bored of ga and sc i lost all service. i did not go into 3g nor edge. I also have a vibrant that i carry which kept a 3g service for most of the time. It went into edge for a few minutes but it krept back into 3g. My SGS II never came back into service until i was 5 minutes away from my house. I reset the phone a couple times throughout the day which did not help. has anyone experienced a loss in data with another phone that is on same service have data. This was unexpected and frankly pissed me off. NO GPS, NO INTERNET. all i could do was text. I even had gps on my vibrant (miui latest le) which if you came from vibrant you know its not the greatest gps.
My real question is....Do you think its a defect and should i try to get another one or something im going to have to deal with on the SGS II . I am always going back and forth between the two places.
Next time you take the drive try going to Settings -> Wireless & Network -> Mobile Networks and changing your network mode to GSM only.
You may be onto something because I experience the same thing when at the office. My 4G drops and it won't switch to edge, I just have no service.
If the auto mode isn't working for anyone that really is lame.
I have called CS on this and they didn't seem concerned and just told me to do what I wrote in the first paragraph.
Sent from my SGH-T989 using XDA App
alright i will definitely try that. i appreciate your input. And i agree, very lame.
I'll try to remember to report back how my day at the office goes with GSM only tomorrow.
I'm just glad to see someone else having the problem, no offense or anything.
Sent from my SGH-T989 using XDA App
well i would rather know if its a defect or just unable to switch services automatically before my grace period is up. So please do report back...
It definitely seems like there is an issue with switching between 4g & E. I can't fully confirm but I've been switching them manually today and it's working. If I leave it on auto it never switches to edge even when 4g is at zero bars. Weird. I don't know if this is normal or not cause this is my first real 4g device.
Sent from my SGH-T989 using XDA App
Yeah this is my first time on 4g. I might just go to tmo store and talk to them about it.
Sent from my SGH-T989 using XDA App
They dont know anything about this stuff
How do you switch manually? I have problems inside of buildings, not that I expect it to have a 4g inside, but edge would still be helpful for work email notifications.
Mileman3, look at the second post in this thread for instructions.
On the gs2 GSM is 3g/E(?) And WCDMA is 4g.
Sent from my SGH-T989 using XDA App
Since I got my phone a few hours ago I have not been able to get and keep a 3g signal. Tech support says its a network issue. Will wait to see if things change. Anyone else having this issue?
Sent from my Galaxy Nexus using XDA
Yes I was having the same problem with my galaxy nexus I received on Friday...it would not connect to the data network and would show an error code 600 when I tried to update the profile or prl. Tech support deemed it defective so I sent it back and am waiting for another device.
I have been roaming a lot with my nexus s 4g here in the tri state area
Sent from my Nexus S 4G using Tapatalk 2
Same here no 3g data at all. Waiting for a replacement!
I had exact same issue with my pre-ordered nexus. Got it on Friday and it never had a 3G connection... well there was a couple of times it came on then went away when I tried using the web.
I talked with 3 different tech support agents for over 2 hours combined and they couldn't get it going. Even went to a sprint repair store on Saturday and they couldn't do anything. Finally, I called sales and they sent out a replacement. Got that in today and it works fine.
for what it's worth, my texts wouldn't go out here today via 3g... i'm in NYC and still using my epic
My been working fine so far, phone works great make sure you got CDMA radio only on , I was messing with that and for some reason 3G didn't work till I changed it back
I got my 3g data to work for 15 mins. Now its gone again. Damn Sprint!
I am having horrible data speeds thinking about taking it back. I love the phone other than the data speeds.
And that tower you see, it is a Sprint tower.
I received my gnex earlier today and have experienced the same error.
I'll see 3g appear for a minute... then its gone.
There for a bit.. then GONE
a hour with a tech on the phone. he put in a network ticket saying it wasn't related to my device
but something going on with the network.
i'm considering ESN swapping back to my epic 4g.
I'm so glad I don't have this problem on mine. I just got it today and it's working great so far. My boss bought a Verizon GNex a couple of weeks ago and had this very same issue. He took it back and got the RAZR Maxx. I don't blame him since I watched his Nexus' data go in and out every minute or so. It's a great phone if it works properly. Wish you all luck with getting the problem resolved.
Sent from my Galaxy Nexus using xda premium
Those in this thread with this issue. please count yourselves in my poll.
http://forum.xda-developers.com/showthread.php?t=1618335
there are like 9 pages of people with this issue on sprint's forums.
Yes just do *#*#72786#*#*
Enter your msl
press back arrow
wait...... it will reboot....
wait till it does hands free on its own
IT WORKS TRUST ME!
NO MORE REPLACEMENTS PLEASE!
scoobdude said:
Since I got my phone a few hours ago I have not been able to get and keep a 3g signal. Tech support says its a network issue. Will wait to see if things change. Anyone else having this issue?
Sent from my Galaxy Nexus using XDA
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My gsiii for some odd reason loses 4G and sometimes even service. Last night when i was on a call, it dropped and the signal reflected that i was running on edge then it switched to someting that said "G." I looked at my brother's siii and he was also on edge. So i tried putting it on airplane mode however it would not go through. It's as if i never pressed anything. So i had to restart the phone and it was on airplane mode, so i took it off then about a minute and a half later i got 4G back. Today when i was browsing the web, i randomly lost 4G again but this time i continued to have signal just no data. About a minute later I got it back. About a minute later i lost it again and regained it about a minute later. I havent noticed anything else about the phone and ive had it for about a week and last night was the first time that i restarted it. Any ideas? Has anyone else experienced this? Thanks!
I'm also having the same problem it just happened to me today also and happened the other day when I restarted phone it did nothing then I did airplane mode that didn't do anything so I clicked the enable packet data off then on an item came back in hoping it's not going to be a hardware problem cause I've dropped calls for no reason and had no service or bars were showing but had no edge 4G etc
Sent from my SGH-T999 using xda app-developers app
ballenone said:
I'm also having the same problem it just happened to me today also and happened the other day when I restarted phone it did nothing then I did airplane mode that didn't do anything so I clicked the enable packet data off then on an item came back in hoping it's not going to be a hardware problem cause I've dropped calls for no reason and had no service or bars were showing but had no edge 4G etc
Sent from my SGH-T999 using xda app-developers app
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Yeah it's really weird, when I was using mt4g, it would do that randomly as well, I'm not sure if it's a phone or a network issue. Anyone else experiencing this random drop in data?
Same here I think it's a common issue with tmobile devices.
Sent from my SGH-T999 using xda premium
I think is just the network it had happened to me but while driving some place and Idk if is the coverage but other then that I do see going from h+ and 3g, I have a custom theme install
Sent from my SGH-T999 using Tapatalk 2
I just moved from Sprint to Tmo and I'm getting the same on my S3. It would look like i have good 4g coverage with 3 bars then all of a sudden it goes to Edge. So I have to wait for it to go back to 4g to start surfing. Edge is like 15kbps for me which is not even modem speed which is 56k. If I accidentally start surfing on Edge it seems to wanna stick to Edge until I close whats using data then it will eventually go to 4g. But when I get 4g its awesome and I get over between 6meg to 12 but only 40% of the time. I called Tmo and they said I have great 4g coverage where I'm at....ya sure.
aznmode said:
I just moved from Sprint to Tmo and I'm getting the same on my S3. It would look like i have good 4g coverage with 3 bars then all of a sudden it goes to Edge. So I have to wait for it to go back to 4g to start surfing. Edge is like 15kbps for me which is not even modem speed which is 56k. If I accidentally start surfing on Edge it seems to wanna stick to Edge until I close whats using data then it will eventually go to 4g. But when I get 4g its awesome and I get over between 6meg to 12 but only 40% of the time. I called Tmo and they said I have great 4g coverage where I'm at....ya sure.
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Ha ha tell them to give you credit Lmao
Sent from my SGH-T999 using Tapatalk 2
It's them rebooting equipment due to all the upgrades they're adding.
Sent from my MyTouch 4g
hedjemunkee said:
It's them rebooting equipment due to all the upgrades they're adding.
Sent from my MyTouch 4g
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This is very good for a lot of reasons!! Can't wait.
Sent from my SGH-T999 using Tapatalk 2
I just checked settings... battery... cell standby... 45 percent without signal.... anyone else check those stats? I got people telling me they called but no record on my phone
cwalker0906 said:
I just checked settings... battery... cell standby... 45 percent without signal.... anyone else check those stats? I got people telling me they called but no record on my phone
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I've only experienced outright loss of signal once, which was last night. So far nothing else has happened really. It was just odd that my phone won't even go into airplane mode until I rebooted the device.
Same thing happened to me. I was actually quite worried and about to send my phone back. Everything seems to be working okay now. No issues.
Sent from my SGH-T999 using Tapatalk 2
this has driven me mad for the past few days. recently I upgraded to a S3 and my dad got a S 4G (which was released 2 years ago). while we were in Costco, my S3 randomly switched to Edge while the S 4G has 4G all the time. ALso we were on vacation to San Francisco so I could experience "Tmo largest 4G network." While we were in a hotel in Fremont, my S3 again switched to Edge and back to 4G randomly while the S 4G had 4G. also the signal is not stable at all. sometimes(1 or 2 times) it even dropped to zero bar. SOMETHING wrong with samsung phones. I read somewhere someone had this issue with the S2 also. I can live with the HSPA+ for 2 years, but hey dont give me random Edge like that
I plan to go exchange for a new phone at Costco... probably a new S3 to see if the issue still exists...
K12123 said:
My gsiii for some odd reason loses 4G and sometimes even service. Last night when i was on a call, it dropped and the signal reflected that i was running on edge then it switched to someting that said "G." I looked at my brother's siii and he was also on edge. So i tried putting it on airplane mode however it would not go through. It's as if i never pressed anything. So i had to restart the phone and it was on airplane mode, so i took it off then about a minute and a half later i got 4G back. Today when i was browsing the web, i randomly lost 4G again but this time i continued to have signal just no data. About a minute later I got it back. About a minute later i lost it again and regained it about a minute later. I havent noticed anything else about the phone and ive had it for about a week and last night was the first time that i restarted it. Any ideas? Has anyone else experienced this? Thanks!
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Click to collapse
T-Mobile's 4G network works in a interesting way (do all HSPA+ networks work this way?). They idle in UMTS mode (3G) until there is network activity, and then switch to HSPA+ (4G) mode. The network changing is an automatic thing does to save battery life ("Cellular standby" is often the largest battery drains).
Ever use an AOSP-based ROM (i.e. Cyanogenmod)? You'll sometimes see the network indicator in the status bar switch between 3G to H+ to 4G, etc as you use it. Stock T-Mobile ROMs are hard-coded to always say "4G", but if you go to Settings → About phone → Status, you can watch the network type there change as well as the phone does anything over the cellular network.
You should never be dropping to GPRS or EDGE. Perhaps the mechanism described is defective on your phone?
Happened again today. Had signal but no 4G, not even Edge, just bars. i think it happens whenever the signals low. Thoughts?
I'm having the same issue at my work place. I'm getting Edge (50-80%) more often at my desk, when previously with my SGS2 it stayed at 4G all the time. Checking Cellstandby I am getting 31% time without signal.
Is there a setting to force 4g connection?
My office is in Cupertino, CA and reception is not bad in general, but there are a few locations with 4G dead spots.
I'll check my reception again at home (Santa Clara, CA). I can do a side by side comparison with my SGS2 (now belongs to my wife).
On call with TMO right now, they are going to do a reset of the phone in their system, then I will need to do a reboot. Fingers X'd that things will improve.
BTW, what options do I have to get a replacement phone if I bought mine from Walmart? Do I need to send it in or can I do an instore exchange? Just got it on Sunday. Will I incur any fees if I returned the phone?
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Reset didn't work. Passed on to level 2, there submitting a service request to check reception in the area. Need to follow-up on Friday if the reception is still bad. Since I'm in Cali I do have 30 days to return the phone.
I have similar reception issue but I dont lose signal completely. I will go from 4g(hspa+) to 3g to edge then it will switch back to 4g after 30secs-60secs. Quite annoying since I will be stationary and it will happen and it happens more when Im in a car. Never had this problem when I had the Nexus One.
sfsilicon said:
I'm having the same issue at my work place. I'm getting Edge (50-80%) more often at my desk, when previously with my SGS2 it stayed at 4G all the time. Checking Cellstandby I am getting 31% time without signal.
Is there a setting to force 4g connection?
My office is in Cupertino, CA and reception is not bad in general, but there are a few locations with 4G dead spots.
I'll check my reception again at home (Santa Clara, CA). I can do a side by side comparison with my SGS2 (now belongs to my wife).
On call with TMO right now, they are going to do a reset of the phone in their system, then I will need to do a reboot. Fingers X'd that things will improve.
BTW, what options do I have to get a replacement phone if I bought mine from Walmart? Do I need to send it in or can I do an instore exchange? Just got it on Sunday. Will I incur any fees if I returned the phone?
Click to expand...
Click to collapse
Question. With your s2 what happens if you're in an area without 4g? Do you get edge?
Sent from my SGH-T999 using Tapatalk 2
I am having the same issue. I had perfect 4g coverage all over my town, (I live in south texas). The problems started 2 days ago, when I lost all 4g coverage. I took out my sim card and placed it back in and the 4g logo came back on. But now I have been noticing that my cell signal will completely drop and then slowly come back up. This has happened several times. I also went to tmobile and changed my micro sim card and the issue remains. AND NOW I AM ON EDGE!!!!!
Has anyone been able to get a replacement and did it fix the problem?
Sent from my SPH-L710 using Tapatalk 2
Anyone else having problems establishing and keeping an LTE connection?
I'm in San Antonio and the while city is orange (LTE) on the coverage map. However I rarely get 4g and if I do it never stays connected for more than a few minutes. I have been sitting at my desk all day and I have had 4g maybe 20% of the time. When it does connect I get 3-4 bars so I don't think it is a bad signal issue.
Currently running RUJellin M1 with the FG01 radios. Same thing was happening with the stock radios.
Sent from my Galaxy Nexus using xda premium
You are lucky, I'm in Dallas and I've checked the 4g coverage map and there's coverage where I live, but have I once ever received 4g? No. Tried ICS roms and JB. FD02 and FG01 radios. No go for me. So you're lucky bud. :thumbup:
Sent from my Galaxy Nexus using Tapatalk 2
blame sprint
I think it's because the time out to default to 3g is too short. Try toggling airplane mode off/on and see if it reconnects. Also if you haven't already, try the latest modem leaked a few days ago.
Sent from my Galaxy Nexus using Xparent ICS Tapatalk 2
I always got full bars of 4G WiMax with my E4gt in my office. With my Nexus I only get 4G LTE about 10% of the time, and the 3G that it reverts to is usually only two or three bars.
Somairotevoli said:
I think it's because the time out to default to 3g is too short. Try toggling airplane mode off/on and see if it reconnects. Also if you haven't already, try the latest modem leaked a few days ago.
Sent from my Galaxy Nexus using Xparent ICS Tapatalk 2
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A couple of times I have toggled the data connection off and on and it will connect to LTE.
Is there a way to change the time out. I seem to remember being able to tweak a setting on my Evo that kept 4G connected better.
Went to sprint store. Every phone in the store had 4g except mine. Guy wouldn't swap it out. Said it was a network issue as always. Its always something with sprint. i told the guy well why does this phone "same phone" have 4g and mine doesn't. Well...... Sorry it's a network issue. Yea right.....Long story short i always get these run around when in contracts. I going to GSM and prepaid. No more subsidized for me. I am in North Richland Hills
Just got the phone today and rooted it right away In the last 7 hours its dropped about 7 times. Im not sure if its because of root or what. I have not installed any other rom.
Its not the root... Its the carrier
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Foot shouldn't affect cellular signal at all, all that rooting does is give superuser
Sent from my SGH-I747M using xda app-developers app
Could it be because im inside and its trying to switch between H+ and LTE all the time? Is there a toggle i can just keep it at H+?
I would find that unlikely but you can try being on HSPA only and see what happens
Sent from my SGH-I747M using xda app-developers app
equlizer said:
Could it be because im inside and its trying to switch between H+ and LTE all the time? Is there a toggle i can just keep it at H+?
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You can go to settings, more, mobile networks and switch from gsm/lte or just gsm. But I have not dropped data other than H to 3G every once and a while in weird areas but not a whole lot, but talk to bell online chat and see what they say.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
what do you mean it loses signals?
does it get disconnected to the network completely? and you get the emergency calls only message?
because that happens to me as well. I am also thinking its because the phone tries to switch from LTE to H+ over and over.
I think I'm getting the same problem, a fee times a day i get zero signal, then all of a sudden it pops to full signal, without moving the phone. When i lost the signal, it says emergency calls only...
Sent from my Nexus 7 using Tapatalk 2
I had the same issue downtown Ottawa. I switched to HSPA+ only and the problem went away. Turned out, Bell was working on their LTE stuff and that was going up and down and so did the phone. Now, it is all good.
Try having Bell reset your connection from their system....then get them to give you a different SIM card.
I had the exact same thing happen to me when I was in a zone not completly covered by LTE, whenever my phone lost LTE connection I would lose all signal for a bit to eventually drop back to HSPA+, I simply disabled LTE until the coverage reaches where I am completly.
Yep, disabled LTE for now. Problem has gone away and battery life fixed
me and my brother have had the issue in dowtown ottawa on rogers. seems fine in my apt in the market but on a patio and at a restaurant it just wouldnt work!! couldnt send texts, or receive, couldnt call, sometimes it showed i had full bars and lte but couldnt do anything. my brother complained about this the day before. i will try disabling lte next time
equlizer said:
Yep, disabled LTE for now. Problem has gone away and battery life fixed
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Leave a like if I helped!
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