[Q] Major Boot Loop issue - Droid Incredible Q&A, Help & Troubleshooting

Last week my Droid Incredible began to work more and more slowly. I attempted to reset it since it was working slowly (I believe because of the amount of data I had stored on the device). Although, as the phone began to load up it went into the infamous infinate boot loop. I have tried several things to get it to start up properly again. The biggest issue is that my mac doesn't recognize the device when connected via USB. So my question is, is there ANY way to have my phone start up normally without losing the data on my apps, photos, contacts, etc?

AndroidUser1993 said:
Last week my Droid Incredible began to work more and more slowly. I attempted to reset it since it was working slowly (I believe because of the amount of data I had stored on the device). Although, as the phone began to load up it went into the infamous infinate boot loop. I have tried several things to get it to start up properly again. The biggest issue is that my mac doesn't recognize the device when connected via USB. So my question is, is there ANY way to have my phone start up normally without losing the data on my apps, photos, contacts, etc?
Click to expand...
Click to collapse
Whats your info?
Hboot version (locked or unlocked?)
Radio version
Android version
S-on or s-off
When you say reset it, you mean factory reset? From hboot or the settings menu in the os?
If you did a factory reset, your app data, apps, and contacts are already gone. A factory reset wipes these things. Your contacts should be backed up to google though and will restore when you fix the phone and log into google. Photos should be stored on the sdcard or emmc, which dosent get wiped unless you specificly choose to do so.
The possible fix depends on your info. Also does the phone vibrate more than once when booting?

I have the same problem, please help
cmlusco said:
Whats your info?
Hboot version (locked or unlocked?)
Radio version
Android version
S-on or s-off
When you say reset it, you mean factory reset? From hboot or the settings menu in the os?
If you did a factory reset, your app data, apps, and contacts are already gone. A factory reset wipes these things. Your contacts should be backed up to google though and will restore when you fix the phone and log into google. Photos should be stored on the sdcard or emmc, which dosent get wiped unless you specificly choose to do so.
The possible fix depends on your info. Also does the phone vibrate more than once when booting?
Click to expand...
Click to collapse
Hboot version locked
Incredible XC ship S-ON
Hboot-1.07.0000
Microp-0417
Touch Panel-ATMEL224_16ab
Radio Version -2.15.10.12.20
Apr 24 2012,22:58:40
Android Version Not sure

Nando2469 said:
Hboot version locked
Incredible XC ship S-ON
Hboot-1.07.0000
Microp-0417
Touch Panel-ATMEL224_16ab
Radio Version -2.15.10.12.20
Apr 24 2012,22:58:40
Android Version Not sure
Click to expand...
Click to collapse
Try running this ruu thru hboot http://dinc.does-it.net/Stock_Images/4.08.605.15/PB31IMG.zip. Download the file place it on yoir sdcard in no folders named exactly PB31IMG.zip. Then boot to hboot (with phone off hold vol down and power till a white screen appears, hboot). After a few secs hboot should automaticly find the file and prompt you to press vol up to install. When complete it will prompt to press vol up to reboot. Hopefully it will boot up normally. This will wipe the phone, but not the sd or emmc. If that does not work you will have to try to unlock the bootloader, which may be an issue if the computer cant see the phone.

Related

HTC Desire -- Stuck at HBOOT after RUU

Hopefully I'm just being blind here -- and I have tried a number of guides to fix this -- but I'm pretty stuck.
Couple of days ago the volume down button started playing up, then the menu and search keys stopped working. At the time I had rooted the phone with unrevoked and installed CM7.3 (iirc), and taken the S-OFF with Alpharev 1.8. I figured it was probably a software issue and for some reason decided to go back to run an RUU (rather than just running a different ROM, don't really know why on earth I did that). Kind of having a feeling that I was very dense and ran the wrong RUU, as now the phone is simply stuck at HBOOT.
When I say stuck, I mean as soon as I turn on the phone it goes directly into the stock HBOOT (FASTBOOT -- RECOVERY -- CLEAR STORAGE -- SIMLOCK) yet NONE of the buttons work (so I cannot navigate it at all). Perhaps it is actually a hardware issue, which would make sense as it boots straight into HBOOT, no HTC screen or anything. When it runs the SD check it comes back with wrong / image missing in all the checks.
Tried running ADB, couldn't find the phone. Other RUU's return error 170 as though they can't find the phone. Phone does register "HBOOT USB PLUG" when plugged in though, and my Windows 7 machine does recognise it, but as there's a new RUU on there USB debugging is not enabled and I cannot access the SD card through the phone.
The full info on the HBOOT screen is --
BRAVO PVT4 SHIP S-ON
HBOOT-0.93.0001
MICROP-051d
TOUCH PANEL-SYNT0101
RADIO-5.11.05.27
Aug 10 2010, 17:52:18
Any help would be much appreciated... Later on today I'll pick up a card reader, figure my only option now is to try and get through to it that way?
Hmmmm!
I'm not sure but it actually could sound like a hardware issue. You have the STOCK HBOOT and then ran the RUU for the HTC Desire? If u did so I cant see it as a software brick. PM me if you need some more help. I had a Desire for some month ago that i bricked A LOT more than yours, and i got it fixed (by myself... took some nights thought :/
Yeah I thought that as well, but before I flashed the RUU, although the phone was powering directly into HBOOT, I could use the buttons to navigate the menu. Now, I simply can't.
I should maybe add that when it checks the SD it returns with wrong / missing image (can't remember the exact wording -- pops up then goes pretty quickly).
Also this afternoon I opened up the desire and checked and reseated the buttons, all seem to be working as normal. Seeing as it's stuck at HBOOT, I think I'll just need to buy a new SD card and put whatever the image it's looking for is on it?
Edit: I was thinking that reformatting the SD card (through a PC USB reader) as FAT32, then placing the PB99IMG.zip from the latest 2.3 HTC WWE RUU might work? I can't see any reason why not -- think the Desire is unbranded so no goldcard required.
Edit2: Still waiting on a new adapter, but was wondering why the RUU failed -- the file was RUU_Bravo_Froyo_Vodafone_UK_2.33.161.2_Radio_32.49.00.32U_5.11.05.27_release_157522_signed.exe from shipped-roms. Don't see any reason why flashing it would have ended up leaving me in this position -- even if it was a hardware issue underlying it.
Sorry to double post...
Tried putting the PB99img from the RUU (and tried the 2.3 update PB99img) to no avail on both the SD card that I'd been using recently and the one that had originally come with the phone -- no luck; once HBOOT detects the img and runs through it, it gets stuck at the "parsing... [1] [2] [3]" etc page.
Any help would be massively appreciated, would be appalled if I have managed to brick this in my enthusiasm for fixing a volume button problem -.-
Already checked bortak's troubleshooting guide?
Yep and anything else I could find really. Starting to think this little droid is doomed.

[Q] Red Triangle stopping progress

Hi everyone!
I got this EVO 4G from a friend and so the phone is basically in an unknown state. He said it may have been programmed for T-Mobile or one of the other carriers at one time but it was put back (whatever that means).
He tried to have it activated at Sprint but he could never get data working and supposedly Sprint CS refused to help him - rather they tried to get him to trade the phone in for a newer model. So he gave the phone to me.
It is my thought that I would flash the phone with a known stock ROM to put it back into a factory state. This is where I've been having trouble.
I'm a complete noob at this so I have been trying to use the sticky posts here without luck. The first thing I tried was to just use the recovery in HBOOT without any changes to the phone. This failed as all I got was the a black screen with the picture of the EVO overlaid with a Red Triangle and exclamation point.
After that I loaded a stock image onto the sd card ( stock/supersonic/ruu/3.70.651.1/PC36IMG.zip[/url] ) but I had not luck here because it complained that the current image was newer than the one I was trying to load. It never gave me any option to load the image...
I just want to load the most up to date stock image on the phone without the possibility of ruining the phone. ( I assume that this is the best course of action rather that attempting to configure all the phone settings manually) Can anyone point me in the right direction - preferable with complete instructions?
I can really use some help! Below is some info on the current software of the phone...
Android version
2.3.5
Baseband version
2.15.00.12.19
kernel version
2.6.35.10-g4b48446
Build number
4.67.651.3 CL239674 release-keys
software number
4.67.651.3
Browser version
webkit/533.1
PRI Version
2.33_003
PRL Version
60714
In Hboot... (White screen with skating droids)
*** LOCKED (OOW) ***
SUPERSONIC EVT3 SHIP S-ON
HBOOT-2. 18.0001
MICROP-041f
TOUCH PANEL-ATMELC03_16ac
RADIO-2.15.00.12.19
Dec 21 2001, 12:50:32
HBOOT
<VOL UP> to previous item
<VOL DOWN> to next item
<POWER> to select item
FASTBOOT
RECOVERY
CLEAR STORAGE
SIMLOCK
HBOOT USB
Thanks!!!
The red triangle with an exclamation point is the default recovery loaded onto the phone. Also, looking at the information you provided it looks like the phone isnt rooted at all. Do the out of box system recovery again and let it do it's thing.
Try this one:
http://tinyw.in/OqfQ
Place in main folder of SD card, rename to PC36IMG.zip, boot into boot loader and say yes. Make sure you delete any other pc36img's first.
Thanks Concordium. For some reason I thought the red triangle was an error condition.
I powered on the phone holding the volume down key. When I selected recovery... I got the red triangle again but let it go as you said. It stayed like this for about twenty mind without change. I looked again in the forums for info about the red triangle. It said to press the volume up key and power key. This put me into the Android system recovery <3e> screen
There is a choice to... Wipe data/factory reset. This seems like the right wat to go but there is also an error displayed so I'm hesitant to proceed. Down below the greyed out red triangle it reads in yellow text... E:Can't open /cache/recovery/command
This seems troubling. I don't know its referring to the sd card or the device itself. Also, when I got this phone there was no sd card in it. I'm using one I pulled out of my old mogul with wm6.1.. don't know if aneroid stores recovery or configure info on sd card at all.
Should I go ahead and run the wipe data facory reset... is that recovery?
Thanks!
Yes just factory reset

May have bricked DHD after using AAHK

So, figured I'd attempt to root the thing today via the AAHK on my locked DHD. According to the effen manual, I won't need to gold card it beforehand either.
I went through the process, and I was told that the ROM that I had installed (2.5.3? Sense 3.0) had to be downgraded, so I went ahead with it. After downgrading, I was brought to an unresponsive bootloader. Being patient enough, I let it sit while I watched a movie, yet nothing happened after. I took out the battery and restarted it, and all I got was the Hutchinson 3G (my carrier) logo and it just stops there.
When I try booting in recovery mode to get to the bootloader, it does so, but it hangs.
After enough tinkering, I noticed the bootloader was only responsive once I rebooted without the memory card inserted. The phone itself is still inaccessible as it just stops at the 3G logo.
So far, I've tried to restore it through an RUU, but since it's still (I assume) carrier locked, I have to find the ROM that shipped with it. Unfortunately, I can't find a ROM that caters to Hutchinson 3G ROI (Ireland), so right now I'm downloading a UK version of it to see if it works. Apart from that, any recommendations on what I could do next?
Thanks :3
people are gonna need a little more info eg. what does it say on the boot screen s-off etc
what rom your trying to flash, formatted sd-card or not, possibly a corrupted download
AAHK does the business well, but can baulk at the slightest thing.
fairly new to some of this myself, but learning, my DHD took 4 attempts to finally do now on JT R4
Oh, mmkay:
ACE PVT SHIP S-ON RL
HBOOT-0.85.0024
MICROP-0438
RADIO-26.09.04.11_M2
eMMC-boot
Apr 12 2011, 0:55:45
-----------------------------
Anything else I should include up there?
As for the ROM, I wasn't trying to flash anything bar the one that was downloaded through the AAHK client itself during the downgrade process.
After more tinkering, I've decided to leave it till today afternoon. Though I've made a few observations; so far
- The bootloader works fine when I turn it on WITHOUT the memory card
- The phone gets detected under the name "Android 1.0" when plugged in via USB both in hboot and fastboot. The fact that it gets detected I'll assume is a good thing
- Which leads to the second bit; it can be restored, since I've tried an Asian DHD ROM. It didn't complete because I was apparently supposed to find the appropriate ROM for it, which I assume is the H3G ROI version of it
- Aaand, the ROM still won't load up, and gets stuck at the H3G boot logo.
- According to the effen manual, it could be that my SD card was corrupt, so now my intention is just to merely restore it until I can actually afford to attain another memory card, which will be in a good few weeks and I don't wanna be smartphone-less for that period of time. But the only problem is; how?
if memory serves there isnt a rom in AAHK. the zip you intend using should copied be on your sdcard and initiated via recovery - vol down and on button. you should also be "s" off - did it offer to downgrade first [if needed]
from the manual
Insert the SDCard into the phone
Boot the phone
Turn on USB Debugging (Yes, plug it IN - use original cable plugged directly into the system board.)
IMPORTANT: Turn phone to charge-only mode. The phone stays in charge-only mode throughout this entire process. To make sure of this, check the default (menu > settings > connect to PC > charge only)
Win7/Vista: Right click on hack-ace.cmd and start as administrator (This will start the tool and bring you to the main menu)
option - 1
Install Clockworkmod
Clockworkmod version 5.0.2.7 -- yes
How to flash a custom ROM with ClockworkMod Recovery
Place the zipfile to be flashed on the sdcard. Do NOT unzip it.
Froyo disable Fast Boot: Menu > Settings > Applications > uncheck fast boot
Gingerbread disable Fast Boot: Menu > Settings > Power Options > uncheck fast boot
Turn phone off, no usb connected
Hold down vol- button, then press power to start, keep holding the vol- down button until Hboot menu shows up
Use the vol- down button to scroll down to recovery after some file checks are done (they will flash by quickly)
Press power to start recovery
Use vol down button to navigate, and the capacitive search button (bottom row of buttons, far right) to select
NOT VERY OPTIONAL/STRONGLY RECOMMENDED: If recommended by rom author or if flashing over another rom type (ex: cyanogenmod over anything else), wipe data/factory reset in Clockworkmod Recovery
Install zip from sdcard > choose zip from sdcard > select zipfile > Yes - (name of zipfile)
Repeat choose zip from sdcard for any add ons (gapps, themes, kernels, etc)
Press back button when flashing is complete until "reboot system now" is at the top of the screen.
Press power to reboot the system.
If desired, return the fast boot setting to ON in settings. (See above)
once yu crack it you'll see where you were going wrong
radio flashing is the easiest way to brick if you dont know exactly what your doing 99.9% of other stuff is recoverable
restoration is a more complicated path than rooting for noobs
I'm aware that there's no ROM included with the AAHK, I'm referring to the one that was downloaded THROUGH the AAHK when it said I'm gonna have to downgrade it beforehand.
And with reference to hboot, that's where another problem lies; my memory card is the one causing hboot to freeze. Hence, removing it prior to booting is the only way to get to it.
can you rerun AAHK and make a goldcard during setup and go that route -- wont help i know but being as its still "s"on you can return under warranty aslong as you dont send sim and sd-card tell them it wont go past h-boot.
if you have a card reader then format the card to make sure its clean, the drag and drop the required files on it - i have a lappy solely for this job with AV etc permanently turned off
Well, I'll rerun AAHK when I can find the SD card adapter, but since I've only recently moved house, it's gonna be near impossible until I get time off to unpack, which, till then, I'm still gonna need a functioning phone, so right now, I'm just looking for ways to return it to stock :3
i cant assist any further then as i've not yet RUU'd any devices as of yet.
hope you get it sorted
Thanks for trying anyways :3
I've been searching for an Irish RUU. Currently trying a UK version of it hoping it MIGHT just work. Anyone have more ideas?
Edit: Ok it didn't. Posted on the Three Ireland support boards trying to see if I can get an RUU

[Q] can someone Help with fixing my DINC after Unrooting gone wrong?

Ok, so have a serious issue
at first i was able to successfully root and flash clockwork mod recovery on my DInc using the rooting method from unrevoked 3 and was running Clockwork mod recovery +Cyanogen mod7 through the Rom manager (cannot remember exactly which versions.) it was all running fine, then just decided to unroot it with a few different methods (one didnt work and the others failed as well, maybe because i mismatched the stuff i used during the First try at the unrooting process..but because i tried one method after the other, and it was soo long ago, i forgot exactly how i ran into this problem
basically somehow i screwed up the Unrooting process.
SO now I am Having the System UIDs are inconsistent message every time i start my Incredible, Tried recovery that didnt work, tried factory reset+ erase all data on phone SD card (i probably accidentally erased the recovery image) it seems to reboot and be all restored, like a stock image, but weirdly the Superuser Ninja holding the AR15 still shows up in my app drawer (even after i unrooted and restored everything.) so i i decided to check out if the permissions were still enabled and they were not... SU shows up and doesnt function (just blank). I investigated further by downloading ROMmanager and then everything ended up forceclosing over and over again...I went to download "# Root Checker" and pressed "check" and it proclaims that its not rooted but under "User" it said "root"... i guess that its saying im rooted but im not?!?! LOL
anwhyo here are my DInc Specs as of Right now:
my DInc is an SLCD, running android 2.3.4. baseband is 2.15.10.07.07
Kernel 2.6.35.13-g03546aa
[email protected]#1
Fri Oct 7 10:52:52 CST 2011
software number 4.08.605.2
im still able to Access HBOOT and the screen says
*** UNLOCKED***
INCREDIBLE XD SHIP S-ON,
HBOOT-1.02.0000
MICROP 0417
TOUCH PANEL- ATMELC03_16ac
RADIO-2.15.10.07.07
DEC 21 2011,23:37:16
when i tried to see if i can reflash it through fastboot, the device manager in my W8.1 Pro 64 bit says "Device failed Enumeration" and USB notification popped up from the system tray saying that the device wasn't recognizable
so the drivers provided by Unrevoked for enabling the phone to be detected dont work, and the HTC Sync program doesnt even detect the Incredible.
However,,,,
the Fast boot, Boot Loader, and HBOOT still works upon pressing the Volume-down + Power and am still able to access Internal Phone Memory AND the SD card when the Phone is plugged into my computer via micro USB (so it looks like im able to flash things to it, but stuck as to how and what)
Because im still able to access the the SD card and internal Memory,
I tried putting PB31mg.zip on the root of the SD and ran HBOOT> and i gave it a second to detect the file.. then it said "Main Version is older Update Fail!"
the guy in this thread http://forum.xda-developers.com/showthread.php?t=1286223 seems to have had Similar problems..... I have added symtoms and issues on top of the whole 2.3.4 with S-on and Radio 2.15.10.07.07....
I just want to get back to vanilla-stock on my incredible with absolutely no modifications and without the System UID/feeling lucky pop up bugging me. and dont care what route i take, weather it be rerooting and reflashing , just reflashing. i just dont know what to do to get it that way from here.
Can anyone please help me figure out how to get back to normal with this DInc???
Im sorry if i dont make any sense im having a hard time explaining it. if you do understand me, i would appreciate your help. also if you need me to clarify things just ask me.
I'm a little rusty, but I remember this was the preferred method for rooting because of problem with the 1click unlockers,
(nuts, can't post links yet)... Google, "[HOW TO](gaining root)unlock,downgrade,and achieve s-off with htcDev" and look for it on androidforums.com
Try picking it up from step2, just keep the unlock_code.bin from miniadb_inc files from step1 on the phone. As long as typing 'adb devices' displays your phones serial number, you should be ok. As a long shot, you could try a PC with Windows7.
Try this ruu thru hboot http://dinc.does-it.net/Stock_Images/4.08.605.15/PB31IMG.zip

OS gone, no S-OFF, only able to access TWRP but can't flash anything - HELP!

My UK HTC One M9 overnight came up stating my device was encrypted and to enter a password - I entered my usual password and it said although it was correct, my data is corrupted and to do a factory reset. It did not work. I really don't know what happened but my situation is thus:-
- Device is "unlocked" but on S-ON state
- I can access TWRP however I keep getting errors that it could not load partitions, namely data, cache, system, and so on.
- I cannot flash anything over fastboot (because of S-ON), and any ROMs I put onto an SD card and try to install via TWRP fail
- There is no OS on the device
I've tried running the HTC RUU for my device however it spits out that my battery percentage is under 30% despite being fully charged - when I manually ran the fastboot command to check my battery level, it responds blank - I assume this is why the RUU refuses to do anything.
I'm not really sure what left to try, and my device is effectively a rather expensive paperweight right now. Any suggestions would be much appreciated!
Send it to service... I have same issue and i cant solve this
This won't be covered by the warranty though, as the device has previously had a new ROM flashed to fix a problem HTC couldn't.
It is a emmc issue. I cant find any solution to fix this issue. I talked to llabtoofer and he said he couldnt fix this too.
iwmtom said:
My UK HTC One M9 overnight came up stating my device was encrypted and to enter a password - I entered my usual password and it said although it was correct, my data is corrupted and to do a factory reset. It did not work. I really don't know what happened but my situation is thus:-
- Device is "unlocked" but on S-ON state
- I can access TWRP however I keep getting errors that it could not load partitions, namely data, cache, system, and so on.
- I cannot flash anything over fastboot (because of S-ON), and any ROMs I put onto an SD card and try to install via TWRP fail
- There is no OS on the device
I've tried running the HTC RUU for my device however it spits out that my battery percentage is under 30% despite being fully charged - when I manually ran the fastboot command to check my battery level, it responds blank - I assume this is why the RUU refuses to do anything.
I'm not really sure what left to try, and my device is effectively a rather expensive paperweight right now. Any suggestions would be much appreciated!
Click to expand...
Click to collapse
Did u tried to format partitions inside TWRP and only then install a ROM from SD card?
Good luck!
try flashing signe firmware over fastboot/download mode. if that doesn help, as it repartitions the phone, it is bricked and only htc can fix it, or you try to get new mainboard

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