Boot loop on stock Firmware - Never rooted - Xperia Arc Q&A, Help & Troubleshooting

I am extremely new to android OS... I will just get that out of the way right now...
I am open to any resources or guides that someone may have regarding Newbies info for Android OS or Firmware or Flashing or Rooting.
I do not know what it means to Root your phone or what benefits it provides.
I do not understand what Flashing is exactly.
______________________________________________________________________________________
Phone type : Sony Ericsson XperiaARC - LT15A
Service provider : Rogers Wireless - Canada
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I was using the phone, installing apps happily using my wonderful device then it shut down and is now caught in a "Reboot Loop" (thats what my friend said it was called)
It will attempt to boot, passed the sony ericsson logo to my Rogers logo then it reboots. over and over.
I have not rooted this phone..
I pulled the battery, different combinations of sim/micro sd in/out
What do I do?
From what I have researched, I will need some kind of flashing application to refresh my phone to its original state.
To do that, I gather that I will need to find out what kind of Firmware my phone originally came with and some way to get it to stay connected to my computer while it continually tries to reboot itself.
thank you in advance.

Yep. You need to download flashtool as the utility to reformat (so to speak) your phone. You also need a rom to flash, which you can find plenty of from this thread under the "stock rom" sub heading. here's a tutorial on how to flash (btw you need a usb cable)

jman2131 said:
Yep. You need to download flashtool as the utility to reformat (so to speak) your phone. You also need a rom to flash, which you can find plenty of from this thread under the "stock rom" sub heading. here's a tutorial on how to flash (btw you need a usb cable)
Click to expand...
Click to collapse
Well i really feel like an idiot now LOL!!
I just had to click on the "update" button on the sony PC companion then click the "repair" button (just got it yesterday so i don't feel TOO bad)
The update was successful and I am now running the new operating system for the LT15A which what i gather from my research is ice cream sandwich? its verison 4.x
You were so gentle and kind I really thank you for your post! I will look into the resources you have provided. I think i would like to play around with this device in the future so that will be useful information.
For now, my only problem is that my phone has been updated with a language that is not familiar to me so i am going to have to figure out how to change it back.
Thank you again for your kind advice!

Related

[Q] Xperia play is stuck at sony ericcson logo, unable to turn off, not found on pc

my Xperia Play R800i will not turn on anymore after i tried to flash a rom... i dont exactly remember which one it was... i hope its not important
what my phone does is showing the Sony Ericsson logo and just stays there... i had it on the entire day just be sure that i wasnt doing something in the background or anything ...
but i never did it on my phone yet... (maybe better if never did this now i think of it)
but anyway pc companion says "null" and thats all it will say further it cannot detect my phone or do anything with it
i hope flashtool works if anyone is willing to lead me through it.
i dont have warranty anymore.
MausHaxxi said:
my Xperia Play R800i will not turn on anymore after i tried to flash a rom... i dont exactly remember which one it was... i hope its not important
what my phone does is showing the Sony Ericsson logo and just stays there... i had it on the entire day just be sure that i wasnt doing something in the background or anything ...
but i never did it on my phone yet... (maybe better if never did this now i think of it)
but anyway pc companion says "null" and thats all it will say further it cannot detect my phone or do anything with it
i hope flashtool works if anyone is willing to lead me through it.
i dont have warranty anymore.
Click to expand...
Click to collapse
Would you happen to have a custom kernel? Which Sony Ericsson logo is it, the non-moving one or the animated one?
Now, you wouldn't have happened to install a CyanogenMod, Ice Cream Sandwich or Jelly Bean rom, would you? I know you don't remember which rom you installed, just trying to spark a memory. Anyway, if you did so, then all you need to do is flash a compatible kernel. You see, if the Sony Ericsson logo you are seeing is the non-moving one, then you have the stock kernel, the one that's incompatible with the aforementioned roms.
If you don't want to get involved with this kernel business, then I've provided a Flashtool guide, so you can at least get your phone to a working, albeit factory reset, state:
First, install Flashtool.
Go here and find what you think your stock firmware was, download it.
Place the .ftf file in your Flashtool/firmwares directory.
Open Flashtool (as administrator if necessary) and click on the lightning bolt in the Flashtool window. Highlight Flashmode and select OK. A new window shall pop-up.
Select your downloaded firmware. I should read "R800i" in the first box and "4.0.2.A.0.XX" (with the "XX" being the number of the version you downloaded) in the second, the contents of the third box varies, so disregard it. There are many options for what to keep/replace during flashing, but I'd recommend leaving them as they are. Select OK. The window will now close and a new window will pop-up shortly after.
This window will detail the proceeding steps: With your turned-off phone (make sure its battery is intact), hold the back key (the leftmost one) while inserting the usb from your computer to your phone, continue holding the key until the window closes, DO NOT REMOVE THE USB.
The Flashtool window will now begin streaming various lines detailing its progress, all you need to look for is the line detailing a successful flash which with then tell you to disconnect your phone, now you can remove the USB.
Go ahead and close the remaining Flashtool window, your phone should now be back to default, factory reset, everything except your phone's bootloader and SIM unlocked statuses, they should be how you left them before.
thanks!
Toasty Clown said:
Would you happen to have a custom kernel? Which Sony Ericsson logo is it, the non-moving one or the animated one?
Now, you wouldn't have happened to install a CyanogenMod, Ice Cream Sandwich or Jelly Bean rom, would you? I know you don't remember which rom you installed, just trying to spark a memory. Anyway, if you did so, then all you need to do is flash a compatible kernel. You see, if the Sony Ericsson logo you are seeing is the non-moving one, then you have the stock kernel, the one that's incompatible with the aforementioned roms.
If you don't want to get involved with this kernel business, then I've provided a Flashtool guide, so you can at least get your phone to a working, albeit factory reset, state:
First, install Flashtool.
Go here and find what you think your stock firmware was, download it.
Place the .ftf file in your Flashtool/firmwares directory.
Open Flashtool (as administrator if necessary) and click on the lightning bolt in the Flashtool window. Highlight Flashmode and select OK. A new window shall pop-up.
Select your downloaded firmware. I should read "R800i" in the first box and "4.0.2.A.0.XX" (with the "XX" being the number of the version you downloaded) in the second, the contents of the third box varies, so disregard it. There are many options for what to keep/replace during flashing, but I'd recommend leaving them as they are. Select OK. The window will now close and a new window will pop-up shortly after.
This window will detail how the preceding steps: With your turned-off phone (make sure its battery is intact), hold the back key (the leftmost one) while inserting the usb from your computer to your phone, continue holding the key until the window closes, DO NOT REMOVE THE USB.
The Flashtool window will now begin streaming various lines detailing its progress, all you need to look for is the line detailing a successful flash which with then tell you to disconnect your phone, now you can remove the USB.
Go ahead and close the remaining Flashtool window, your phone should now be back to default, factory reset, everything except your phone's bootloader and SIM unlocked statuses, they should be how you left them before.
Click to expand...
Click to collapse
Thanks, i will try this when im home tonight
i will tell you if i got it working again lol (ps. i aint a noob... i never got freezings before... i was just being cautious so i wont break it behond repair LOL)
ALMOST fixed
ok it works again now. but now it asks me to download settings ... which it fails in... my phone tells me that it failed and asks me to retry downloading them.... which eventually will fail again... i got wifi on ofcourse (duh...)
anyway... i dont get it why i am having so much trouble with my phone.... my tablet i can hack without hassle... i just never used flashtool XD
always cmd and such...
anyway im almost there to have it completely fixed
thanks so far
MausHaxxi said:
ok it works again now. but now it asks me to download settings ... which it fails in... my phone tells me that it failed and asks me to retry downloading them.... which eventually will fail again... i got wifi on ofcourse (duh...)
anyway... i dont get it why i am having so much trouble with my phone.... my tablet i can hack without hassle... i just never used flashtool XD
always cmd and such...
anyway im almost there to have it completely fixed
thanks so far
Click to expand...
Click to collapse
Okay, having not used stock in a long time, I've reverted my rom and kernel! Upon doing so, I noticed little wrong. Though I do remember an annoying prompt when I opened the browser, it'd say "Please insert SIM card" and "downloading settings" would pop-up following it.
Aside from that, I can't recreate the problem you're having. Could you go into more detail?
screen photo
Toasty Clown said:
Okay, having not used stock in a long time, I've reverted my rom and kernel! Upon doing so, I noticed little wrong. Though I do remember an annoying prompt when I opened the browser, it'd say "Please insert SIM card" and "downloading settings" would pop-up following it.
Aside from that, I can't recreate the problem you're having. Could you go into more detail?
Click to expand...
Click to collapse
here is the popup that i get all the time.... while i CAN call people and receive calls... my phone refuses to use 3G which i do need...
MausHaxxi said:
here is the popup that i get all the time.... while i CAN call people and receive calls... my phone refuses to use 3G which i do need...
Click to expand...
Click to collapse
Well... That's something I have never seen before...
Searched the Q&A and troubleshooting section, and I'd found a thread detailing such an error upon switching firmware. No offence but perhaps I didn't give you enough detail on which firmware to download, and for that I apologise.
Would you happen to know what branding your phone is, and post what it is and which firmware you installed (you can find said information in that third box I told you to ignore in Flashtool)? AT&T, Verizon, unbranded/no SIM/unlocked? I ask this as you may have installed incompatible firmware.
As an example, my phone was unbranded and came with no SIM, the pre-installed installed firmware (and the only one that I find to be fully compatible) was the R800i 4.0.2.A.0.42 UK Generic. In the context of stock roms, I find that it's best not to stray.
Anyway, you've probably already figured out what to do: find the intended firmware and flash it, using the instructions above. I'd recommend gathering some more outside help, changing the thread's title to reflect the current conundrum should be a good starting point.
will do
Toasty Clown said:
Well... That's something I have never seen before...
Searched the Q&A and troubleshooting section, and I'd found a thread detailing such an error upon switching firmware. No offence but perhaps I didn't give you enough detail on which firmware to download, and for that I apologise.
Would you happen to know what branding your phone is, and post what it is and which firmware you installed (you can find said information in that third box I told you to ignore in Flashtool)? AT&T, Verizon, unbranded/no SIM/unlocked? I ask this as you may have installed incompatible firmware.
As an example, my phone was unbranded and came with no SIM, the pre-installed installed firmware (and the only one that I find to be fully compatible) was the R800i 4.0.2.A.0.42 UK Generic. In the context of stock roms, I find that it's best not to stray.
Anyway, you've probably already figured out what to do: find the intended firmware and flash it, using the instructions above. I'd recommend gathering some more outside help, changing the thread's title to reflect the current conundrum should be a good starting point.
Click to expand...
Click to collapse
if i cant obtain the required info i need i will make a new post regarding this issue...
but thanks to you for getting my phone to a working state
ps. i will post here if i got the 3G back to work or not using the thread you supplied.
fixed
MausHaxxi said:
if i cant obtain the required info i need i will make a new post regarding this issue...
but thanks to you for getting my phone to a working state
ps. i will post here if i got the 3G back to work or not using the thread you supplied.
Click to expand...
Click to collapse
it was simply the APN settings....
how could i know xD never had this error before... anyway it works fine now 3G works smoothly
MausHaxxi said:
it was simply the APN settings....
how could i know xD never had this error before... anyway it works fine now 3G works smoothly
Click to expand...
Click to collapse
Oh, sorry about that. I'd only ever experienced an APN problem when one of the roms I had installed had a broken settings app.
Anyway, it's nice to see that you've fixed your phone yourself, congrats!

[Q] Xperia Play Boot Loop

Hello my friends! i have oe Xperia Play (R800i) with the default android verion (2.3.4 i think) and, yesterday i was playing Street Fighter 4 (Installed yesterday, but alerdy have the game before and i think its not the problem) and Asphalt 8 with Money MOD (maybe the game was too much for my poor Xperia Play, the game have great graphics, and have some legs because this when playing..).
But i think the real problem is the Ram Manager PRO... Yep, that program is mah doom (or no lol)!
And the only thing i have doing in the ram manager was:
Used three of the ore-set profiles to ram improvement (Balanced, more free memory and hard gaming.), and i tried to put in default so see the diference in the game (and was awesome how the program works!) but...
The other only thing i do was BY ACCIDENT... and that was probably increased the VM Heap Size, unintentionally...
i choice the VM Heap Size option and then marked 512MB ram (The MAXIMUM RAM in my xperia play!), but i pressed the back button in intention to cancel this, but the phone messenge me saying i have to reboot to get thius works... So after this i played Asphalt 8 until the phone battery was dead... maybe thats the problem... theres some way to redo that without booting the xperia play?
I dont have Clockwork MOD installed, My cell is Rooted and my Bootloader is locked, plz, halp!
you can flash stock rom with flashtool without anything
pedyvirus said:
you can flash stock rom with flashtool without anything
Click to expand...
Click to collapse
I know a little on how to do this, i have one Galaxy 5 with CyanogenMOD 7 :3
But... you know if there's a method to recovery my phone without losing any data? i have tons of sms and dont want to lose them...
i'm trying to conect to the pc, maybe that works :3
oh, and if you know some trhead that have the necessairy things to flash the stock room, plz can you post here? thx bro!
okay... now i only want to have my cell back working...
It is rooted, but have the boot loader locked up and its bricked so dont pass the boot image saying "sony ericson"..
now, i dont know how to do it, i tried PC companniopn, but the Xperia Play have to be turned on to do this ):
and i will try flashtool, but dont know how to use and if it will work because the bootloader...
Edit: My Xperia Play is recongized by the Flashtool program, now... what to do?
"Originally Posted by Toasty Clown View Post
Would you happen to have a custom kernel? Which Sony Ericsson logo is it, the non-moving one or the animated one?
Now, you wouldn't have happened to install a CyanogenMod, Ice Cream Sandwich or Jelly Bean rom, would you? I know you don't remember which rom you installed, just trying to spark a memory. Anyway, if you did so, then all you need to do is flash a compatible kernel. You see, if the Sony Ericsson logo you are seeing is the non-moving one, then you have the stock kernel, the one that's incompatible with the aforementioned roms.
If you don't want to get involved with this kernel business, then I've provided a Flashtool guide, so you can at least get your phone to a working, albeit factory reset, state:
First, install Flashtool.
Go here and find what you think your stock firmware was, download it.
Place the .ftf file in your Flashtool/firmwares directory.
Open Flashtool (as administrator if necessary) and click on the lightning bolt in the Flashtool window. Highlight Flashmode and select OK. A new window shall pop-up.
Select your downloaded firmware. I should read "R800i" in the first box and "4.0.2.A.0.XX" (with the "XX" being the number of the version you downloaded) in the second, the contents of the third box varies, so disregard it. There are many options for what to keep/replace during flashing, but I'd recommend leaving them as they are. Select OK. The window will now close and a new window will pop-up shortly after.
This window will detail how the preceding steps: With your turned-off phone (make sure its battery is intact), hold the back key (the leftmost one) while inserting the usb from your computer to your phone, continue holding the key until the window closes, DO NOT REMOVE THE USB.
The Flashtool window will now begin streaming various lines detailing its progress, all you need to look for is the line detailing a successful flash which with then tell you to disconnect your phone, now you can remove the USB.
Go ahead and close the remaining Flashtool window, your phone should now be back to default, factory reset, everything except your phone's bootloader and SIM unlocked statuses, they should be how you left them before."
that solved my problem :3
the firmware http://forum.xda-developers.com/showthread.php?t=1589399

Blu Advance 4.0 L A010U ROMs

Hey guys,
I really need to find at least the stock ROM for the new-ish Blu Advance 4.0L (model A010U), because the most recent OTA update unforgivingly bricked mine. Now I want to try to re-flash the stock ROM, but I am also open to custom ROMs, if there are any available. Please help me out! Thanks in advance
I am really surprised no one has replied yet, but again I am facing the same problem and I've been searching the Internet for one month now and I found absolutely nothing for this phone (specifically for version A010U).
So I am going to post a different question in the hopes that someone will read it and help us out:
I have two Blu Advance 4.0 L A010U phones, which are identical except for the color (white and green). They were manufactured a month apart one in 10/2015 and one in 9/2015.
Unfortunately after only a couple of months of light use and for no apparent reason (did not drop it, or wet it, etc) it started going through a boot loop. It will start, show the "bold like us" logo then restart again without making it to the operating system at all. Like I said I've been looking for over a month to find a ROM (stock or modded) to reflash but with no luck. Then I had an idea. Since I have the other identical phone that's working fine, is there a trick I can do using the working phone to create a ROM that I can use in my broken one. By the way, the non working phone will allow me to get into the recovery menu, but unfortunately nothing happens if I wipe the cache or even if I reset to factory defaults.
Anyone knows what's causing that "boot loop", how to fix it and where to find a ROM or even "extract" or "create" one using a working Advance 4.0 L ???
Thank you very much!
Man I wish I knew. I'm kinda a novice. I have the same phone with a similar problem... I downloaded the recent ota update and the first time it said it couldn't unzip it. I tried again and it seemed to work but when it rebooted into recovery it said there was an error... So it won't boot up, it just goes to the screen that says "no command". I'm pretty sure the there's a way to make a copy of the working ROM but since I don't use a PC for anything I've never taken the time to learn the method.
Deuler93 said:
Hey guys,
I really need to find at least the stock ROM for the new-ish Blu Advance 4.0L (model A010U), because the most recent OTA update unforgivingly bricked mine. Now I want to try to re-flash the stock ROM, but I am also open to custom ROMs, if there are any available. Please help me out! Thanks in advance
Click to expand...
Click to collapse
I just got ahold of a couple of these devices myself and am in the process of going through all the in's and out's of them....I'm a Samsung nerd so I haven't messed with something like these in a while but I got one (that was supposedly dead bricked per the lady friend of mine I got them from) at least able to boot into factory mode and recovery via ADB and just as I'm posting this I'm in adb shell going through the device's internal memory.....so we'll see what all I find and can pull out of this one and possibly know enough to post an intelligible reply with solutions next time
The boot looping sounds like a common problem with these and when I get to that point I'm going to get rid of the stock bootanimation.zip ASAP and try something else. I get the idea that these things aren't exactly power houses built for much so the littlest thing or small bug in their coding could lead to this kind of crap happening.
Hopefully you figure yours out before I toss these out the window! lol
Cheers y salud!
---------- Post added at 02:27 AM ---------- Previous post was at 02:20 AM ----------
good.m. said:
Man I wish I knew. I'm kinda a novice. I have the same phone with a similar problem... I downloaded the recent ota update and the first time it said it couldn't unzip it. I tried again and it seemed to work but when it rebooted into recovery it said there was an error... So it won't boot up, it just goes to the screen that says "no command". I'm pretty sure the there's a way to make a copy of the working ROM but since I don't use a PC for anything I've never taken the time to learn the method.
Click to expand...
Click to collapse
Forgot to add a couple things about your post, sorry! I beleive (and I just started digging into this phone) that the no command part is the locked bootloader these phones appear to have. I think it was a combo of holding both volume buttons down from a powered off state then pressing power button on that came up with the option for factory mode or recovery (which led to the sad 'no command' droid), i went into factory mode and theres an option for Tp Upgrade which Im assuming is F/W or something similar but I just hooked up to the PC and in that mode it's reading the internal and external memory of the phone and that's about where I'm at so far.
Wow! I'm surprised this thread is still going.
Anywho, I found a repository that is storing the default ROM for the 4.0L. The files were just added recently. I would have liked to have seen a custom Lollipop ROM made by now, but this device is far too irrelevant to get any attention, unfortunately. Just root and forget, I guess.
I can't wait to try it, thank you! And btw, were you able to get root successfully and if so, how?
Deuler93 said:
Wow! I'm surprised this thread is still going.
Anywho, I found a repository that is storing the default ROM for the 4.0L. The files were just added recently. I would have liked to have seen a custom Lollipop ROM made by now, but this device is far too irrelevant to get any attention, unfortunately. Just root and forget, I guess.
Click to expand...
Click to collapse
Hey Deuler93 -
You have my respect for digging out that BLU ROMs link and sharing with the rest of us. I downloaded the one for my Advance and used SP flash tool to flash the phone that was stuck on a boot-loop. Of course first I had to download and install the MediaTeK drivers for USB connectivity with my PC. Everything worked flawlessly, no glitches what so ever. All these links are easily found and widely available online if anyone is interested I can share here too. I just hope that this boot-loop was due to some software glitch and not hardware failure. Everything seems to work fine for now, keepint my fingers crossed it will NOT happen again.
Well, one less headache to worry about. By the way we're not that far, if you're ever in the Chicago area, I owe you a beer or something. Thank you!
Hi guys !
Thank you very much for the Advance 4.0L Roms.
I have successfuly recovered my phone, but the IMEI got lost.
So, I need to root it in order to recover the IMEI, but I just can´t get success on any method :
Kingroot
Framaroot
Towelroot
is there another way to root it ?
Thank you very much.
I got temporary root using the kingroot apk. But it messed things up and I don't trust it anymore. None of the other mentioned methods worked for me either, maybe try the PC kingroot method
well this helps one thing
good.m. said:
Man I wish I knew. I'm kinda a novice. I have the same phone with a similar problem... I downloaded the recent ota update and the first time it said it couldn't unzip it. I tried again and it seemed to work but when it rebooted into recovery it said there was an error... So it won't boot up, it just goes to the screen that says "no command". I'm pretty sure the there's a way to make a copy of the working ROM but since I don't use a PC for anything I've never taken the time to learn the method.
Click to expand...
Click to collapse
umm. . . when the no command option comes up just press the power button and the rest of options will appear. doesnt exactly solve your problem however unless you have the ZIP file to install, which is what I'm looking for.
What might happen if a ROM is used for another blu phone. ??
A similar phone as well.
Plz advise.
Damn! This thread just keeps going!
I haven't even looked here in a while, so I will bunch my commentary here. I'm also salaried now, so I bought into a OnePlus X (onyx), a more expensive cheapo device, so I do not use the 4.0L anymore.
As for rooting tools, I used the Kingroot APK successfully in the stock environment. I never tried flashing something SuperSU myself, but it could work. Is flashing a SU app possible from the fastboot interface?
And to Steve's question - it is technically possible to flash a ROM for a different device onto your own device, but is considered a bad idea due to the possibility of introducing incompatibilities and missing proprietary requirements. I feel like this would hold especially true to stock ROMs because the manufacturer probably has no interest in supporting anything more than the device that they are manufacturing for. Doing so removes many possible "compatibility" issues from even having to be considered, but I digress. In short, try to find a ROM made for your device and your device only.
Did you find the zip file for the recovery
Marya Wynter said:
umm. . . when the no command option comes up just press the power button and the rest of options will appear. doesnt exactly solve your problem however unless you have the ZIP file to install, which is what I'm looking for.
Click to expand...
Click to collapse
i root my blu advance 4.0l a010u with the kingoroot PC apk, but i got some issues with the lock screen and some apps, so, i need some advice..
i was looking for a zip to use it via recovery but i can't find any..
Recover IMEI
srspinho said:
Hi guys !
Thank you very much for the Advance 4.0L Roms.
I have successfuly recovered my phone, but the IMEI got lost.
So, I need to root it in order to recover the IMEI, but I just can´t get success on any method :
Kingroot
Framaroot
Towelroot
is there another way to root it ?
Thank you very much.
Click to expand...
Click to collapse
You dont need root to recover imei all you have to do is type *#*#84666364#*#* in your dialer and you will be entered in EngineerMode then go into connectivity ,CDS information and radio information phone 1 or 2 then you will see AT+ type something eg.A then backspace and select the first thing you see. Put a space after AT+ and then put you imei code here "IMEI" between these "" You can find your imei by removing your battery it willl be there. After sending command reboot and imei is back.
links are down....check this instead
Hey guys, links here seems to be down .
Maybe this link would be useful for you all... stock firmware can be downloaded and useful help on videos is available too... Enjoy

Need Rom for Alcatel 4037a

Good day my friends. This is my first post but i read these forums very often. I own a Digicel Dl750 (alcatel 4037a) which i would really appreciate some help with. I tried to flash my phone some time ago using a tutorial i found online since i couldn't find anything useful here (my go to source for these things). However, after trying to flash the rom and failing, i am stuck with a phone that won't respond to any input. COnnecting it with a usb simply gives me a white light on the phone, and device manager reads a "MTK usb port" device. it won't boot or anything else. Been trying to install some kind of recovery but i've had no luck so far. Is anyone here able to provide me with a backup of a working phone so i can fix mine please.
Edit Note1: After a bit more testing, I have pretty much confirmed that it is a problem with the preloader as the phone seems to completely skip the preloader when you connect it to the pc, and after a few seconds goes to the bootrom(?) instead. I am making this call based on the hardware ids show in device manager.
#BUMP I also need a stock firmware for the DL750 4037A
kingofkrunck said:
#BUMP I also need a stock firmware for the DL750 4037A
Click to expand...
Click to collapse
Well i was able to get an OSP dump which solved my problem. Not sure it would be of use to you though
Where can I get this dump at Denis?

Advice needed - dead Z5 premium Dual E6883

Hi
So I woke up this morning early for some reason and saw that my charging phone was off (no dimmed clock) and the notification light was a constant red.
Obviously I tried several reboots and safe boots but no joy. Installed the latest Xperia companion on my laptop but when I connect the phone its not recognised, unless I try the option to repair then the notification light flashes between red and green before staying green and then a popup message appears on Xperia companion stating that the phone is locked with instructions on how to unlock it (if it were working), etc. After about thirty seconds or so it reverts back to the constant red light so I assume that the connection to the software times out.
I have tried a long 6/8 hour charge but that hasn't helped (something to try that I read somewhere).
The only constant is when I power up the phone the notification light flashes slowly five times red, then the red light stays on constantly until I hard reset again.
I have not been able to find out anywhere what this five slow blink error notification means so was hoping someone could tell me.
The only thing that had happened before this event was that for the past few weeks every now and then it would reboot itself several times randomly so I deleted apps to free up internal space.
Any factual pointers would be very helpful.
Many thanks
Sounds like it is soft bricked. I assume that you are totally stock (not rooted, no recovery). If this is true, I think the easiest thing to do is to 1) download Flashtool; 2) through Xperifirm (integrated into latest version of Flashtool), download a factory .ftf file for your unit (single sim vs dual sim); 3) ensure all needed drivers are installed on your computer; and 4) flash the new factory ROM.
Further, to be better prepared if this should ever happen again, download the flash the rooted .ftf file from the most popular post in this section ([FTF][Android 7.1.1][ROOT][R/W][32.4.A.1.54] E68xx + Patched Kernels (Google Drive). Then you'll be rooted and have a TWRP recovery that can be used to much more easily cope with bricked situations. Good luck!
wicozani said:
Sounds like it is soft bricked. I assume that you are totally stock (not rooted, no recovery). If this is true, I think the easiest thing to do is to 1) download Flashtool; 2) through Xperifirm (integrated into latest version of Flashtool), download a factory .ftf file for your unit (single sim vs dual sim); 3) ensure all needed drivers are installed on your computer; and 4) flash the new factory ROM.
Further, to be better prepared if this should ever happen again, download the flash the rooted .ftf file from the most popular post in this section ([FTF][Android 7.1.1][ROOT][R/W][32.4.A.1.54] E68xx + Patched Kernels (Google Drive). Then you'll be rooted and have a TWRP recovery that can be used to much more easily cope with bricked situations. Good luck!
Click to expand...
Click to collapse
Many thanks for your reply wicozani! It's very much appreciated! I actually thought it was something along the lines that you mentioned as I had a feeling that the issue occurred because an app updated and the internal memory filled up to the pint where the phone can no longer operate. (I have too many apps installed).
You are correct in assuming that my phone is completely stock as I've never bothered with any modifying, etc.
Funnily enough, during my research the most useful advice I've seen was a YouTube explanation/guide and they used Xperifirm so I've had a look at the website to familiarise myself.
One question, what drivers should be be looking for, where would I install them on my pc and at what point would they be used in the flashing process - I've not seen this mentioned at all anywhere before?
And thanks for the tip for future proofing - I've already had a look at that post to try to make sense of it.
Many thanks.
DANORAK said:
Many thanks for your reply wicozani! It's very much appreciated! I actually thought it was something along the lines that you mentioned as I had a feeling that the issue occurred because an app updated and the internal memory filled up to the pint where the phone can no longer operate. (I have too many apps installed).
You are correct in assuming that my phone is completely stock as I've never bothered with any modifying, etc.
Funnily enough, during my research the most useful advice I've seen was a YouTube explanation/guide and they used Xperifirm so I've had a look at the website to familiarise myself.
One question, what drivers should be be looking for, where would I install them on my pc and at what point would they be used in the flashing process - I've not seen this mentioned at all anywhere before?
And thanks for the tip for future proofing - I've already had a look at that post to try to make sense of it.
Many thanks.
Click to expand...
Click to collapse
I used that link to root my Z5P for the first time last year. One must follow the directions exactly. Then, you'll be on a base ROM that you can easily flash Joel's LOS 14.1 ROM over the top. It is awesome to have my 5-year phone now featuring an Android Security Patch Level of April 5, 2020! Both Xposed Installer and Substratum are working like a charm. If you want to install Magisk, be sure to uncheck "zip-verified file" (or something like that), and it will install fine. I had several instances of failing to install Magisk until i wised up and unchecked the zip-verified signature box. Good luck!

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